Credit Shop, Incorporated CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
02/15/2016 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • TX
  • 75062
Web
XXXX - On XX/XX/2016, I made an online payment of {$2900.00} to pay my account off. CreditShop 's web site did not show a pending payment and still shows a balance on XX/XX/2016 so I scheduled another {$2900.00} payment. However, went I left the web page and went back in, there was still no schduled payment. I called CreditShop and they confirmed that they were having problems with their online bill pay system. I offered my debit card to make the {$2900.00} payment, they refused as they can only use the bank routing and account number, which I did not have on me. On XX/XX/2016, I called to make the {$2900.00} payment and I was advised that the shows the payment of {$2900.00} pending and that it would be taken that night and the account paid in full. On XX/XX/2016, I called again as there was still a balance and the payment had not posted. Once again I was told that the payment would be posetd that night and account paid off. As of today, XX/XX/2016 the accoutn is still not paid off and the {$2900.00} from XX/XX/2016 has still not be applied to my account. My min payment is due on XX/XX/2016.
01/16/2018 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33617
Web
Credit Shop Amount : {$2600.00} I contacted this company on several occasions in order to state that my identity was stolen and that I did not apply for this loan. A family member stole my identity and caused havoc. I disputed it through the 3 Credit Bureaus ( XXXX, XXXX, XXXX ) also. The company just stated that the debt was valid, but never gave me any paperwork showing my signature or proof of this being my account. I have been in a back and forth battle with this company throughout 2017.
06/24/2020 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Struggling to pay your loan
  • FL
  • 33178
Web
I called Credit Shop on XX/XX/XXXX to make an arrangement for SETTLE CHARGED OFF REVOLVING ACCOUNT and it was not possible, they just wanted a single full payment for the debt, they told me the company don't make any settlement, i request two time for a supervisor and they never come up, the people on the phone were very rude, they answered me gruffly, The company name to search for is CREDIT SHOP , INCORPORATED
11/20/2016 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • CA
  • 95828
Web
Credit Shop said my interest rate was 32.25 %. I have made XXXX payments so far as follows : Date payed Principal Interest XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX What happened to 32.25 %? I would have never agreed to this type of loan! I am being ripped off.
02/08/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32808
Web
11/03/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 95757
Fax Older American
09/05/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 91344
Web
10/02/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 75061
Web
03/19/2019 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Charged fees or interest you didn't expect
  • CA
  • 93505
Phone
09/23/2018 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33196
Web
12/24/2014 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • FL
  • 33062
Web Older American