|
Hello, I signed me and my wife up for your service back in XX/XX/XXXX, because your staff couldn't keep things organized you canceled my service, and being I signed my wife up for your service with my credit card you would not cancel the service and requested my wife to send that in writing to you and we did what you requested. Unfortunately, you keep charging us the {$99.00} fee for the last two months, and you canceled us in XXXX. I'm requesting you refund us immediately. Our Attorney XXXX XXXX XXXX, is copied in this email for our protection you have lost all our trust, and we prefer not to argue this matter.
Our Names XXXX XXXX XXXX XXXX Last four digits of our card is XXXX XXXX The company will not stop charging my credit card after XXXX hung up on me. She canceled my service because she didnt have the proper staff lined up to fulfill her promise with the mentorship program. We put the cancellation in writing via email and someone from the company responded that they'll cancel my wife 's service. The service with her was confusing and difficult. She will rush you with her mentoring service. We want our {$99.00} back because she canceled. XXXX will run over if you let her. Dont let her fast-talk you or talk down to you. She will fake you, only to explode later because shes stressed.
I will update you if she issues the refund and stops charging our card for a service, she says she canceled out via email reply.
Please see the picture below.
|