| 11/05/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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On XXXX XXXX, XXXX I was calling XXXX XXXXXXXX XXXX to settle a debt collection and was transferred to Credit Glory XXXX XXXX where I was informed that they could possibly raise my credit score by disputing items on my credit report. I talked to XXXX, who said she would be my credit consultant and for a fee could then help fix my credit. She that day charged me {$190.00} work fee and also then required to have a credit report ran with XXXX XXXX for a {$1.00}. Later after she told me there would be no hidden additional fees, I find out that this was now going to be charging me a monthly fee of {$19.00}. This again, is on top of the work fee. The following day XXXX, upon checking my online portal they sent out 4 total disputes. 3 were open collections, and the other was a closed CC account, which were all accurate. I received no communication after that and called on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX ( XXXX ) with no response ( have call log ). I then immediately became suspicious of there credibility and called ALL 3 credit bureaus on XX/XX/XXXX to request information about my disputes, which they then informed me that there were none opened. ( I have representatives names and file/confirmation # 's of the calls. ) I then immediately called Credit Glory to voice my concerns only to be told that the 3 credit bureaus lied to me and we're displaying a delay tactic. I have now started on my own working to rebuild my credit. I have disputes with my own file/confirmation numbers and dates to prove that I am the only person working on these accounts so they can not receive ANY credit for my new success in raising my own credit score. Also on XX/XX/XXXX I saw they sent out disputes on all 7 accounts, 3 being in collections and 4 closed cc accounts. Why would they duplicate disputes again twenty days apart? I have screenshots of everything. I finally canceled my account on XX/XX/XXXX stating that I want not only the money back guarantee of {$99.00} but the entire full amount of {$190.00} because there was NO work actually done on their part.
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| 06/07/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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Credit Glory charges a non refundable set up fee of {$170.00}, in addition to a required subscription for {$99.00} per month. Then, after you've already committed, they tell you an additional monthly subscription to XXXX XXXX for $ XXXX is required for them to be able to even perform services.
1 month into services, I received letters from XXXX and XXXX that a 3rd party attempted to start a dispute on my behalf but failed to identify themselves as my authorized representative. Therefore, no action had been taken on my account. So by this time, I was already being billed for a second month of subscription services. Fortunately, I was able to push my billing date back with Credit Glory enough to be able to see their results, which was no further along since the bureaus blocked action on my account. Therefore, I was only charged the 1 month of subscription for {$99.00} for Credit Glory. I was still charged 2 months for XXXX XXXX As I understand, they are a separate company. However, Credit Glory is the original entity that signed me up and and took payment for both Credit Glory and XXXX XXXX services.
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| 04/10/2023 |
Yes |
- Debt collection
- I do not know
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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XXXX XXXX XXXX I was trying to contact XXXX XXXX XXXX and clicked on the first website XXXX and called XXXX assuming this was the company. Spoke to a woman who mentioned she had two options to settle my collections and she said my call was transfer to her since the other one was way to busy and no one was available. She collected by name, address, date of birth and social security number. When I questioned why she was asking she mentioned that she didn't have access to it like the other department. Once she tried to get me to pay in order to run my report I requested she transfer me to the other dept, but she kept pushing to make me stay working with her. Finally I decided to hang up and realized it was a different number I was supposed to be calling. I ask XXXX XXXX if they were affiliate with the other company and he reassure me that they were not and they do not have two options to settle my account. I then realized I had been scammed and had given all my information to the woman. I put a freeze on my credit report and will contact the police about this.
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| 06/30/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Credit monitoring or identity theft protection services
- Problem canceling credit monitoring or identify theft protection service
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Web |
Servicemember |
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Credit glory charged to my account {$270.00} which was unauthorized. I called and canceled trail period in time. Out of the blue with out notice they charged my card causing XXXX over draft charges at {$25.00} each. Putting the total Credit Glory owes is {$350.00}. I was forced to use them while applying for a loan. As soon as I was done I called and canceled the trail period for {$1.00}. This is a scam derived to charge people for services when they have been cancelled.
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| 08/12/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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XX/XX/2023, I Was Trying To Dispute Collections From My Credit Report With Credit Glory, I Paid {$270.00} For The First Month In Which They Said I Had A 90 Day Money Back If I Wasnt Satisfied. Its Been 90 Days And Nothing Has Change Within My Credit Report. I Called About 5 Times For A Refund. They Keep Saying The Person That Handles A Refund Isnt Available. So I Went Online To Look At Reviews And Everyone Has Said Its A Scam.
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| 06/16/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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- Confusing or misleading advertising or marketing
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Web |
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This company LIED on my behalf and does for others. They claim on my behalf that I was a victim of identity theft, which I was not! I am attached a letter they sent on my behalf. That place should be SHUT down!
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| 12/29/2023 |
Yes |
- Credit reporting or other personal consumer reports
- Credit reporting
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- Problem with a company's investigation into an existing problem
- Their investigation did not fix an error on your report
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Web |
Servicemember |
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| 07/18/2023 |
Yes |
- Checking or savings account
- Checking account
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- Managing an account
- Deposits and withdrawals
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Phone |
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| 04/19/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Phone |
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| 03/07/2023 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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- Problem with customer service
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Web |
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| 12/01/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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| 11/29/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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| 10/02/2022 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
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Web |
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| 05/31/2022 |
Yes |
- Credit card or prepaid card
- Store credit card
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- Problem with a purchase shown on your statement
- Credit card company isn't resolving a dispute about a purchase on your statement
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Phone |
Older American, Servicemember |
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