Credit & Collection Recovery Services, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
09/29/2016	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	AL 350XX	Web
I 'm filing this complaint against collection agency department of XXXX XXXX & XXXX ( BOG ) XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, AL XXXX, for violations to the third party mini Miranda rights under the, fair debt collection practices act ( FDCPA ) .On multiple occasions agents failed to read the fair debt collection mini Miranda as well as knowingly with malicious intent disclosed details of the consumer account to and unauthorized third party agent of XXXX, XXXX.The first violation was on XXXX XXXX, XXXX, a third party agent, XXXX XXXX of XXXX., was attempting to complete his preliminary steps to introducing his firm. At approximately XXXX ( CST ), XXXX dialed ( XXXX ) XXXX / and agent for BOG ( co-worker to XXXX ) whose name she refused to reveal. XXXX explained who he was calling for by giving the agent my name and social security number. This agent advised XXXX that the authorization form from his firm, had not yet been received. XXXX was asked why he was calling on behalf of XXXX XXXX, he stated that he was attempting to make initial contact for the purpose of possible offering a settlement.The agent then explained that my account carried no such options to resolution. She went on to argue that no options for settlement are in the cards at all, and that I needed to pay the account in full. She then went on a rant about the account being more than 4 years delinquent and the balance owed is {$2700.00} in full, so do not waste time attempting to settle.XXXX, stated that he would resend the authorization form, so that he could find inquire about the details of the balance. She then advised that XXXX should just have XXXX call in and pay the own account and ask to speak with XXXX. XXXX is who she would need to speak with when XXXX called back in, which is why she did n't need to give XXXX her name.The agent gave XXXX the BOG, business hours of XXXX XXXX ( CST ) TIL XXXX ON THUR. AND FRI UNTIL XXXX, and verified the fax number as XXXX. She then ended the call with stating to XXXX the loan was transferred to a collection company called XXXX but would not release this companies information to XXXX. XXXX 's co-worker 's attitude was extremely pretentious and the agent carried an arrogance that insinuated that the delinquent balance of {$2900.00}, was debited directly from her own personal pay check.The second violation was on XXXX XXXX, XXXX. After faxing his firm 's third party authorization form to the collection company XXXX, at fax XXXX. XXXX dialed XXXX and was referred to XXXX at approximately XXXX ( CST ). XXXX failed to make any attempt at proper verifying XXXX as authorized third party under the FDCPA. She also violated third party disclosure when she continued the call without reciting the Mini Miranda per the FDCPA. As well as XXXX divulged all of the account details, including the account balance and the fact the account was due from XXXX XXXX, XXXX, in the amount of {$2900.00} in full, no settlement. XXXX also stated the account was last reported XXXX XXXX, XXXX and was not a charge off. XXXX of XXXX and agent for BOG, are yet radical examples of overzealous bill collectors who regularly violate the FDCPA in order to intimidate and abuse debtors into paying debts. Knowing there sole purpose for abuse of the FDCPA is to increase their own personal bonus thresholds for personal financial gain, at the expense of violating Federal law.As a US consumer and in lieu of the abusive actions during the collection of this medical consumer debt, I demand that this debt be reported as paid in full and or satisfied to all XXXX major credit bureaus, XXXX, XXXX, and XXXX immediately.
09/09/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	AL 36330	Web
I am filing a report on the company XXXX and also XXXX has been reporting incorrectly information and has yet to be removed and are fraudulently accounts : XXXX XXXX in the amount of {$1200.00}, Credit & Collections in the amount of {$870.00}. I have filed several disputes and I have not heard back from or received any letters, no emails, no calls, and they have not reached out to me in anyway. The company XXXX is still reporting incorrect information that need to be removed in order for me to be able to purchase my very 1st home. I am not understanding why The company has yet to remove these fraudulent accounts it has been several years now they have been reporting the wrong information. It should not take this long to have these accounts removed. I was told that it should only take 24 hours to have these fraudulent accounts removed from my credit bureau reports. I have submitted police reports Ive filed several complaints with the FTC and I am now fed up and filing a report on XXXX and XXXX. There is XXXX reporting fraudulent information on my credit report for XXXX in the amount of {$290.00}. XXXX XXXX ( XXXX ) {$1200.00} XXXX has yet to remove the following. Please have this removed immediately!!!!!!
07/12/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	AL 36330	Web
I have reviewed my credit report and I have found several inquiries that are fraudulently incorrect. I have reported an identity theft as of XX/XX/XXXX, Disputing accounts that are on my credit by several different companies all who are named in this complaint. I would like to file a complaint against these companies due to the fact that I have previously told them that this is an identity Theft. also the fact that they continue to sell this debt to debt collectors. As a result, my credit report has been severely impacted because they are the only items reporting negatively on my credit report. I have also filed a report with the FTC identity Theft website due to the fact that these bills are not caused by me! I checked my credit report in XXXX of XXXX and saw that these dates have been added to my report I would like these items removed once and for all from my credit report! Companies reporting fraudulently : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX
01/20/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	AL 35211	Web
I signed up for a credit monitoring service last year and discovered multiple errors showing on my credit report. Multiple accounts that were not valid, these accounts were not opened by me. I have disputed these accounts on all three credit bureaus, as well as with the original creditor. I contacted the FTC and followed the Identity Theft steps including filing a formal FTC report and putting a freeze on my Credit. XXXX has refused to remove this debt from my report causing me to have to repeat this process. I am providing information on these disputes. I am demanding these accounts be blocked from all of my credit report, due to the fact that they are not valid and/or they are not caused by me.
09/17/2016	No	Debt collection Medical	Communication tactics Threatened to take legal action	AL 35007	Web
Got another rude and harassing phone call again. CCRSI is a very unprofessional company that will do anything to collect on a debt. This has been ongoing and starting to get really frustrated. They called me yesterday asking do I have any attempt to handle this business matter or do I want them to proceed with legal matters. I asked them like I have done in the past to stop the harassment calls, but obviously that is n't working any. So I just hung the phone up. But this time I was able to record the conversation and will use it to the best of my abilities, cause the so called VP has stated in other complaints they do n't show any call history being made to me. Well I got proof this time around.
09/09/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	AL 36330	Web
This information has been incorrect since XXXX please remove the following credit and collections regional paramedic services amount of {$870.00}. I have filed several reports to have this removed from my account. This is A result of identity Theft and it is still on my account I have filed a complaint with the FTC about this matter 3 times now and I am extremely upset that is still reflecting on my account. Another account XXXX XXXX for the amount of {$1200.00} has been reporting his XXXX and needs to be removed immediately and result of fraudulent activity and also identity theft
10/27/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30236	Web
On XXXX XXXX, 2017 XXXX XXXX XXXX XXXX XXXX placed an account for the amount of {$880.00} on my credit report in violation of the Fair Credit Reporting Act. XXXX XXXX XXXX XXXX XXXX failed to notify me and provide adequate documantation to validate the debt is mine prior to placing it on my credit report. I have no knowledge of the account XXXX XXXX XXXX XXXX XXXX is attempting to collect on. Furthermore, this dept appears to be of a medical nature. If this debt has derived from my medical history, it is in violation of HIPAA.
08/12/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	AL 350XX	Web
Credit & Collections is continuing to attempt to collect on a bill that has already been paid. What they are reporting to on my credit reports is inaccurate and is causing me undue hardship. I have disputed this with them and they have not responded to my letters and I have called. There rep verifies that this account was indeed paid and tells me it will be removed. However, it is still being reported and when I dispute it with the credit reporting agency, the come back as it being correct. Please help!!!
06/07/2016	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	AL 35007	Web
A debt collection company Known as Credit & Collection Recovery Services, INC. also known as CCRS called me and was very rude and harassed me. The lady said her name was XXXX a case manager. They said I have XXXX accounts that I need to pay today or legal actions will be taken out on me including getting my local law enforcement involved. I just hung up on this call. The account number they did provide me is for XXXX.
04/29/2016	Yes	Debt collection Medical	Taking/threatening an illegal action Threatened arrest/jail if do not pay	AL 35007	Web
A debt collection company Known as Credit & Collection Recovery Services, INC. also known as XXXX called me and was very rude and harassed me. They said I have two accounts that I need to pay today or legal actions will be taken out on me including getting my local law enforcement involved. I just hung up on this call. The account number they did provide me is for XXXX.
06/07/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	AL 351XX	Web
I have received letters from credit & collection recovery services I have asked for verification of a debt but they can only provide me a bill. I never agreed to the charges and have requested proof that I agreed to them which they have not provided. Is there anything i can do or can some one send me a bill and put me into collections without proof.
12/04/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	AL 35405	Web
I have a bill which is from the company with all the products information and account number someone I know got a bill as well with the exact information and account number. So please make this make sense before I lawyer up. This is not a error.
03/27/2023	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted your employer	AL 35404	Web
CCRSI has been harassing me over an unverified 7 year old debt for months. Today they contacted the medical clinic I work with, interrupting me as I was providing medical care.
08/16/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	AL 35806	Web	Servicemember