CREDIT BUREAU OF NAPA COUNTY, INC. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
05/03/2019	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	OH 431XX	Web	Servicemember
Called Chase Receivables at XXXX on XX/XX/19 to discuss their balance because the original creditor had written off 25 % of the balance for charity. The collector ( I believe her name was XXXX XXXX ) was rude and refused to correct their balance or reach out to their client to get corrected and kept trying to get me to pay more than was owed. I refused to do that, and advised I would call the original creditor again to inquire about why the change in balance had not been communicated. Upon speaking with the original creditor, they advised they would email the collection agency again to have them adjust their balance. The following week, on XX/XX/19, I called Chase Receivables once again to discuss my account. The representative that had been rude previously was unavailable and the person that answered my call originally assisted me. I confirmed the balance adjustment had been done, and asked if they were able to do a settlement on the account to resolve the account. They offered a 20 % reduction and advised I could pay in 2 payments. I agreed to pay this, and set up a payment for half that day, and the remaining half a month later, provided my payment information and completed the payment. We ended the call pleasantly with no issues. The payment processed through my bank account and I received confirmation of such immediately. In the 40 minutes following the call, I received FOUR phone calls from Chase Receivables over and over with no messages being left. Frustrated with the interruptions to my work, I finally answered the 4th call. It was the rude representative I unfortunately had to deal with on XX/XX/19. I immediately advised I had already made a payment to resolve this account and she told me I had not made a payment, and that the settlement offered to me was not valid and started rattling off amounts that I would have to pay. Extremely irritated from the harassing phone calls and her rudeness basically telling me I was lying ( again, like she had with the balance issue originally ), I just plainly told her I was not doing that ( making these other payment amounts ). Immediately she put me on hold muttering something about her supervisor. Moments later, her manager ( XXXX XXXX ) got on the call and apologized for the confusion with the settlement and advised they were going to honor the original agreement. I inquired why the rep was harassing me by phone, advising it was against the FDCPA to do so. He confirmed it was a violation of the FDCPA and stated he did not know other calls were made. He advised no one would call unless my payment in XXXX for the second half of the settlement did not go through. This collector is out of line on how she is treating people that are making an effort to resolve their accounts. But more importantly, there is clearly a breakdown missing if the collector does not know that phone harassment is illegal, and the company does nothing to prevent this from happening. I was not trying to avoid paying my bill, in fact it was the opposite and she made it so frustrating and difficult.
03/04/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CA 914XX	Web
XXXX XXXX XXXX for XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XX/XX/XXXX Re : Your Client : XXXX Your Client Acct. No. : XXXX Chase Acct. No. : XXXX Disputed Amount : {$37.00} VIA FACSIMILE XXXX, CERTIFIED MAIl CERTIFIED MAIL CERTIFIED MAIl XXXX and US Mail and US Mail Chase Receivables XXXX XXXX XXXX CA XXXX Dear Debt Collector, I am writing in response to your dated XX/XX/XXXX ( copy enclosed ) because I do not believe that I owe what you say I owe and that it is my responsibility to pay. This is the first I 've heard from you, therefore, in accordance with Section 809, The Fair Debt Collection Practices Act, I respectfully request that you provide me, in writing, with the following : What the money you say I owe is for ; Explain and show me how you calculated what you say I owe, please provide a copy of all itemized procedures performed and supplies used ; Provide me with copies of any papers that show I agreed to pay what you say I owe ; Provide me with authority or section of the contract between XXXX your client that I, the patient am responsible to pay for items not delivered. I did not receive any Medical Records. Provide a verification or copy of any judgment if applicable Identify the original creditor address Show me that you are licensed in my state, and provide me with your license numbers ; I also demand that you immediately send a copy of this dispute letter to the company that you say I owe money to so they are aware of my dispute with this debt and the reason I have not paid them because I have not received the Medical Records I asked for. Please hav your creditor XXXX proff of delivery of said Medical Records. I further demand that, if you have reported me to a credit-reporting agency, you inform them that I have placed the debt in dispute and provide me with proof that you have done so. Finally, stop contacting me about this or any other matter, except via mail, email and then only to advise me that your debt collection efforts are being terminated or that you or the creditor are taking specific actions such as pursuing court actions. Thank you, XXXX XXXX for XXXX XXXX Date : XX/XX/XXXX Reference USPS Certified Mail : The following is in response to your XX/XX/XXXX request for delivery information on your Certified Mail/RRE item number XXXX. The delivery record shows that this item was delivered on XX/XX/XXXX at XXXX in XXXX, CA XXXX. The scanned image of the recipient information is provided below. Signature of Recipient : Address of Recipient : Thank you for selecting the Postal Service for your mailing needs. If you require additional assistance, please contact your local Post Office or postal representative. Sincerely, United States Postal Service
07/15/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NH 032XX	Web
Left XXXX XXXX to go to XXXX XXXX but made sure had XXXX balance before I transferred - knew there would be early termination fees. Contacted XXXX told them I was switching but when I got the ETF payment from XXXX XXXX would pay them to be in good standing. Switched and received bill from XXXX showing ETFS and outstanding amount - called and was told there was outstanding amount, we argued and I said I was told XXXX balance when I switched. Received ETF payment and contacted XXXX - spoke to billing/payment arrangements and told them I had the XXXX plus in ETF fees to pay but that I was not paying what they showed as outstanding because I was told I had XXXX balance. The person I spoke to said well if you can pay x amount you will have a XXXX balance and be in good standing. We set up weekly payments for XXXX weeks ( ca n't recall without looking at my bank statements ) and was told that this would clear any remaining balance and NOTHING WOULD BE REPORTED IN ANY WAY AS NEGATIVE, because I would be in good standing. I agreed to this and made all the payments required and the week of the last payment received a Debt Collection Letter - contacted XXXX and they kept putting me over to the in house debt collection - and this went on and on for a few days and they verified the payments but said they could n't undue what was submitted and it had to be XXXX to pull the account back. I filed a complaint with the FTC because they lied and reported it and now I have this negative on my credit report which I am trying to build up. Just this morning received another call from a company called Chase Receivables and I informed her that this is a XXXX debt and as such should not be on my credit report or for that matter being attempted to collect. XXXX is responsible for their employees actions and she messed up royally and now my credit has been negative impacted and I want it cleared up. This should be reflected as paid in full and removed from my report. I also feel they should give back the ETF fees of XXXX since that is highly criminal to charge that amount to leave a stupid phone company. I would not have paid the ETFs if I knew they would do this.
01/03/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	PA XXXXX	Web
on XX/XX/19 I had XXXX. The bill in question was for {$590.00} Total from XXXX XXXX XXXX XXXX It was broken down into 2 equal parts for XXXX XXXX XXXX & XXXX XXXX XXXX for {$290.00} each. I made on initial payment of {$18.00} on XX/XX/19 owing {$570.00} while I was trying to figure out how to pay for multiple bills at once from the single XXXX. I had at least 6 different bills coming in from this one XXXX, so I put them all on payment plans. The agreement was for at least {$47.00} per month for 12 months and I made that first payment of {$50.00} on XX/XX/19 and another for {$50.00} on XX/XX/19. So I now owed {$470.00} I did not receive a bill after that and when I called to find out what happened, they had somehow changed my address to XXXX ( I haven't lived there in about ten years ). I corrected the address and was assured new info would be in the mail. I received a new bill in early XXXX with a statement date of XX/XX/19 and a due date of XX/XX/19, but I had only just received the bill so I paid immediately on XX/XX/19 for {$48.00} bringing balance down to {$420.00} I did not receive a bill in XXXX or XXXX. Today, XX/XX/XXXX I opened a bill that reflected the {$420.00} amount due. Statement date XX/XX/19 and due date XX/XX/19. I went online to pay, but my balance said {$290.00} I made a payment of {$55.00} to bring my balance down to {$240.00} and started looking through my summary. It appears they were applying my payments only to XXXX and not evenly split between him and XXXX. Even though the payments were applied to XXXX, that was the half that they sent to a collection agency ... with no warning or notice prior. When I attempted to contact the listed collection agency, they tried to sell me a cruise and hungup on me. When I contacted XXXX XXXX XXXX XXXX, they said there was nothing they could do. So I have a medical debt with a collection agency that i was not warned about, have had no written correspondence with, and when i try to call the number provided by my doctor- they try to sell me a cruise and hangup on me. Collection Agency : Chase Receivables XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX XXXX
05/17/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MA 024XX	Web	Servicemember
I received a notice of an debt collection for a company I did not owe a debt to. I called the debt collector to request information and contacted the original creditor, named XXXX XXXX . This is a company I have placed orders with through the name of XXXX XXXX XXXX and have my own account on automatic payment. I was told that the order I received debt collection information for was for an account and a name that are not mine. XXXX XXXX sent me the invoice with information regarding this order, and it 's for another individual in my apartment complex with a different account # than mine. I have attached the invoice, which has a different A mount Due ( XXXX XXXX ) than the debt collector, XXXX , is attempting to collect. The name on the account is not mine ( XXXX XXXX ), and the account # is not mine. I have attached an accurate invoice for an order that was mine placed in XXXX , along with the proof of automatic payment on my credit card that was charged for that order. I have also attached the paperwork sent from XXXX regarding the order that is not mine and for which the debt collector is attempting to collect on. Further, I have attached a copy of my accurate order history, which shows that no order was placed on the date of the invoice, on my account. My multiple attempts to work this out with the debt collector and with the credit reporting companies have not been successful. XXXX XXXX agreed that the order was not mine and said they would cease collection practices for an order delivered to my apartment complex but not to me and not placed by me. Please help settle this matter by removing the fraudulent collection from my reports and demand the debt collector to cease and desist. The actions of this company are illegal, as are the failure to properly verify the authenticity of the debt by the credit bureaus.
05/18/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	PA 19135	Web
I agreed to have my checking acct debited for {$50.00} which included a processing fee on XX/XX/2015.The representative told me to make that agreement so i can take advantage of a settlement offer of {$290.00} instead of the actual total of $ XXXX.i told the representative that i was on XXXX and did n't receive any income as of yet.The representative urged me to setup the agreement and that she will call me back by XXXX/XXXX/15 in order to make sure that i would still be able to agree to the arrangement and to payoff the balance.I never received a call so i called XXXX on XXXX/XXXX/15 to check the status. A different representative took my call and was n't very helpful, i was put on hold several times.i was calling to check the status and inquire about the missing phone call.i was told that the representative who assisted me XX/XX/XXXX was n't available. i felt that this representative did n't know what she was doing and i told her i needed to give them a call back because my phone is now dying due to being on hold by her.It is XXXX/XXXX/15 i just called XXXX in order to talk to the representative that i set up the agreement with and was told that she is no longer on my file and that she ca n't offer me the same agreement because i did n't call in, and that the {$50.00} i let them debit from my account will go towards the full total of $ XXXX.I told this rep that i was waiting for a call from XXXX and that i would not have made an agreement on {$490.00}. i asked her if she can make an agreement on the original {$290.00} minus {$50.00} that i already payed. she told me she could n't do that. i felt that was unfair and deceptive and i told her that i was n't going to make and agreement on a higher amount. i hung up with her.
09/22/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NJ 07728	Web
I had cancelled XXXX phone line XXXX years ago, but kept the line for my daughter to use XXXX. We cancelled this line after paying in full at the beginning of this year. I 've endured numerous phone calls from XXXX XXXX since. I 've been told the XXXX number was on hold due to my being XXXX but had recently been re-activated ( I never have been in the military and never told them this ), and I 've been told I owe everything from {$100.00} to {$16.00} to {$47.00} ; sometimes their reps were rude and aggressive. Every time I called them, I had to wait on hold, sometimes for over an hour, to speak to a service rep. and each time I called I got a different story and a different payment amount. Each time I called, I requested and was promised documentation of the call. Sometimes I requested and was promised an email which of course never arrived despite repeated follow-up calls on my part. XXXX XXXX just kept sending me bills in different amounts as if I 'd never called. Now it appears that XXXX XXXX has engaged the services of Chase Receivables, a XXXX XXXX XXXX in XXXX, CA who have written with a demand for payment. I sent them a request for documentation and received no response. I then sent them a formal dispute of this charge and wish to ensure that my credit rating is not affected negatively. I cancelled my accounts and paid in full, only to have XXXX XXXX continue to attempt collection in various amounts over the course of over 4 months. I simply do not owe them this money and they 're just hounding me until I give up and send them a payment to make them go away. Disgusting way to treat a customer.
12/15/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NJ 074XX	Web
In its statement dated XXXX/XXXX/XXXX, XXXX XXXX XXXX XXXX charged {$50.00} for service they said on XXXX/XXXX/XXXX, more than three years ago. Luckily, I had a copy of statement of my insurer indicated I paid in full in my copay for the service on that day, and I sent a copy of the statement contesting the charge and asked them for the reason why I am charged.They never provided more information or explanation of the charge, but keep charging in their statement dated XX/XX/XXXX,XX/XX/XXXX, and another one without date about a month later despite my repeated request for explanation every time I received such a statement. Finally, on XX/XX/XXXX, I received a phone call from an agent of Chase XXXX agency at both office phone and cell phone asking my birthday without explanation what for they are asking despite my repeated request. Since I could not recognize Chase XXXX XXXX, I told him I could not disclose my personal information without knowing what it was for, he hung up saying he would proceeds on collection process. When I return home late in the evening on that day, I received statement from Chase Receivables of the same charge that was referred to the collection agency with past due warning without any explanation of the charge that I have repeatedly requested for. I will be happy to pay if they provide me with good explanation for the charge, but they never provided me with one despite my repeated request, but forwarded the charge to collection agency. I am afraid that will adversary affect my credit record.
03/08/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	VA 22101	Web
I was a XXXX XXXX customer between XXXX XXXX and XXXX XXXX. In XXXX XXXX, I discontinued my FIOS service. XXXX charged me a {$130.00} " early termination fee '' ( ETF ), alleging that I had agreed to such a fee previously. However, I had never entered into any contract with or agreed to any " early termination '' clause with respect to my FIOS service. I asked my bank, Chase XXXX XXXX XXXX, to mediate the dispute. After contacting both sides, Chase issued me a refund for the {$130.00} that had been erroneously and illegally charged to my account. I naively assumed that the Chase XXXX decision would settle the matter. However, XXXX continued to pursue me for this money, even after Chase XXXX resolved the mediation in my favor. XXXX referred this debt to a collection agency, Chase Receivables. Chase Receivables continues to come after me for this debt, despite the fact that I have explained in writing why this debt is invalid. Furthermore, this alleged debt continues to be a black mark on my otherwise good credit report. I have contacted the XXXX Reporting Agency, XXXX, but they refused to remove the offending item from my credit report without offering any explanation. I am contacting the CFPB for their assistance in mediating this issue with Chase Receivables and to help remove this black mark from my credit report.
06/18/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 11365	Web
I went to see a doctor @ XXXX XXXX XXXX XXXX XXXX @ XXXX XXXX XXXX, on XXXX. I provided them with my Active medical insurance which was XXXX with Medicaid, along with a referral. I never received a call from them regarding this bill but a year later I got a letter sent to my old address about a bill. I tried to call the billing office several times with no response. I 've left voicemails to which no one ever responded. I called my insurance to confirm that I was active during the visit, which they confirmed I was. Ins Rep : XXXX told me that the office billed the insurance but that it was not payable because the office did not get the proper prior authorization for it. The Ins rep called the office and left a voicemail notifying them that they are not supposed to bill Medicaid patients and asking them to return her call. I continued to try to contact the office every few weeks but the billing office never answered the phone or my messages or called me about this issue. I just checked XXXX and thats how I found out I had a collections report from XXXX on my account. This office has continued to attempt to collect a debt that I do not owe and that they have no right to attempt to collect.
07/29/2019	No	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	AR 723XX	Web
Monday XXXX XXXX at XXXX XXXX it was a 23 minute call. XXXX XXXX with Chase Receivables. I actually called him to explain the situation where the hospital had billed after XXXX XXXX and I had already paid my deductible. He starts talking over me and telling me my insurance doesnt cover that and get my insurance number and lets call them. I explained I had been in contact with them and PA about the situation and he is screaming at me and telling I will pay. We get on the phone with XXXX and his attitude did change somewhat after we were on the three way call. But when I was speaking with my insurance representative he told me to be quite. At this point I had enough and told him to shut up that I could speak. I just wanted to make someone aware that he is a very rude and intimidating man that shouldnt be working with the public. I can just imagine him calling elderly people and screaming and intimidating them. Our issue was put on hold because it was just like I explained to him but it took my insurance representative to tell him because he kept talking over me and screaming.
01/21/2016	No	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	NC 27597	Web
I worked for this company called XXXX XXXX after I graduated selling XXXX knives. Needless to say I was just recently told that a customer that purchased a set of knives did not complete payment so it charged back on me, however I was no longer with the company. Being that I was n't making enough money had to move back home, so the company did not have my address or phone number to contact me, in which they stated when I got in touch with them on XX/XX/2016. I made them aware that I did not know about this until I viewed my credit report myself. I called them they told me the account was written off for {$270.00} no other interest etc. Needless to say on my credit report XXXX has reported {$400.00}. I have set up payment arrangement directly with XXXX XXXX to pay the XXXX off. I contacted XXXX about the wrong amount reporting and the rep. was very rude and stated it does n't matter what XXXX is requesting you will have to pay the XXXX that we are looking to collect. Never had this happen to me.
09/27/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY 10001	Web
This business calls me from XXXX to my work # about XXXX times a week. I have written records of date and time they called. One day I picked up the phone and the lady was very pushy in asking me personal information such as " verification '' of my address etc. She said I owe money to " her client '', but would not disclose the client. I said if they know my phone they must have my address, and to dispute any bills by mail. She sounded increasingly frustrated that I would not even hint my zipcode etc. From that point on I have been receiving robocall phone calls. They never leave a message, but if I pick up the robocall says my name ( incorrectly pronounced ) and says that this message is for me and if I continue listening to it I acknowledge myself. It then goes on to say to call them back at this number XXXX, and that they are Chase Receivables. I do not have any debts, and I never list my work phone # anywhere except insurances though my employer. This business is a phishing scam.
01/12/2016	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 10710	Web
Chase receivables collection agency of XXXX California sent information to credit bureaus stating that I owe {$82.00} to a medical institution. Problem I was never notified by the medical institution or chase receivables that I owe this money. Credit bureaus reporting that collection was opened since XXXX of XXXX. Problem is nobody sent me a notice or warning of such actions and now it 's on my credit report as of XXXX XXXX and my credit score went down by XXXX pts. When I tried to contact chase receivables they stated that I need an account # for them to know what debt I was calling about. So basically when I gave my name and address they could n't find me in their system but somehow they reported me to credit bureaus stating that I owe money. This is unfair and it is fraud! And now I am stuck because I ca n't get nowhere with collection agency and credit bureaus will not remove from credit report until XXXX! This is consumer ripoff.
01/24/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	NV XXXXX	Web
I received a debt collection letter in the mail from XXXX XXXX stating that I owe a debt of {$280.00}. The original creditor is XXXX. The account number is : XXXX. This debt does not belong to me! I am not responsible for payment for this debt, as I am a victim of identity theft and never ordered anything from this creditor. I am disputing this alleged debt. Where I live, there are about 16 apartments that have the same apartment number on it like I do of XXXX XXXX XXXXXXXX.There are different building numbers with the same apartment numbers on it. Like I mentioned before, I an not responsible for payment of this debt. I did not order anything from XXXX or XXXX XXXX. I have attached my police report I have filed and my FTC report stating that I am a victim of identity theft. I would like for XXXX XXXX to cease and desist collection efforts because this debt is not mine!
10/25/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NJ 07920	Web
In XXXX of 2018, I started getting calls from a company called " XXXX XXXX ''. I would get calls practically every day. The operator would represent that they are trying to collect a debt and immediately ask me for my personal information -- name, date of birth and address. On every call, I demanded a validation statement, and on every call, the operator would falsely claim that one had previously been mailed to me " many times ''. The operator would always refuse to give me any details of this alleged " debt ''. In fact, I know I have no unpaid bills, so this is bogus. Although " XXXX XXXX '' seems to have a website and a physical address in California, these calls always come from anonymous mobile numbers. This is a scam where someone is trying to get my personal information by claiming a non-existent debt.
01/29/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NY 10027	Web
I paid XXXX medical bills on XXXX XXXX XXXX, for XXXX medical services at the XXXX of XXXX XXXX hospital, XXXX, with XXXX XXXX XXXX. The XXXX medical services were on XXXX/XXXX/XXXX and XXXX. The bills were for {$810.00} and {$470.00}. I paid these bills in full via a debit card transaction on XXXX/XXXX/XXXX. This was after I had a conversation with Chase Receivables who informed me that the bills were unpaid - and I promptly paid the bills. Despite this I have continued to receive REPEATED harassing calls from Chase Receivables saying I still owed the money, despite my telling them that I have paid the bills. This is both intolerable and totally unacceptable. I attach a receipt for payment from the hospital and a screen grab of my debit card transaction paying the bill.
03/06/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 10032	Web
In XXXX 2015, I attempted to have XXXX XXXX installed. The installer came to my house to attempt to set up a phone jack in my apartment in order to connect my services. He informed me it would be extremely difficult and the connection would be terrible so I cancelled the appointment, cancelled my services with XXXX and returned the unopened modem. The person left within 20 minutes. Since then, XXXX has made several attempts to collect different amounts for services I never had. I 've disputed several claims from XXXX different collection agencies and spoken to XXXX many times over the course of a year to stop receiving these claims, but here I am, a year later, still disputing these charges, despite XXXX representatives telling me that the file is closed.
11/15/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NY 11238	Web
Since XXXX I 've been receiving calls from a debt collection company, Chase Receivables. Their number is XXXX XXXX XXXX Their website is XXXX I 've checked with my XXXX banker and they 're not affiliated with XXXX XXXX They say I have a delinquent account They wo n't ever say what the account is because they say it 's federal law that I need to verify my identity first They tell me that I have to provide my DOB or my SS # When I do n't provide it they say that they need to make a note in my file that I 'm " refusing to verify. '' When I tell them I 'm not providing any information unless I see something in writing they say that they 've sent me mail, which has been returned They call regularly and when I do n't pick up they never leave a voice mail
05/09/2015	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	NY 10025	Web
Chase Receivables left a voicemail on my phone ( which I still have ) threatening that if I did n't call them back by XXXX that day they would lie to the hospital I have the debt with ( for an emergency room visit I had when I became very ill ) and tell them that I had refused to pay the debt. This of course was not true ; I did not refuse to pay the debt, in fact, the only reason this woman at Chase Receivables was calling me was because I had called her three days before to try to arrange payment of the debt. ( They also kept calling me during those three days when I said I did n't want them to ; I told them I would call them again when I was ready to arrange payment of the debt. Obviously they ignored my request. )
03/25/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NY 10035	Web
XXXX XXXX has sent my wife and me multiple debt letters. See attached. The letters are defective in the following ways : 1. No patient name. In our family are : my wife, son, daughter and myself. The letters do not indicate who supposedly received the medical services in question. 2. No date of services. The letters do not have the date ( s ) that the services were supposedly provided. 3. No description of the services. There is no statement of what kind of medical services were provided. 4. No name of doctor ( s ). The letters do not indicate the name ( s ) of the physician ( s ) providing the services. There is no way from the XXXX bills we can ascertain the reasonableness of the demands for payments.
04/03/2017	Yes	Consumer Loan Installment loan	Managing the loan or lease	VA 225XX	Web	Servicemember
My first contact with this debt collector was in being sent a photocopy of a bill from the original creditor. I sent them an affidavit requesting documentation from this debt collector showing the contract from the original creditor stating the true and accurate final debt amount owed to the original creditor and stating that this debt collector was given the right to collect the original creditor 's final debt amount. The FDCP mandates that debt collectors have 30 days to respond to debtor requests for proof of true and accurate debt information. This debt collector did not respond nor provide me with any documentation. Therefore, I consider this to be a case of fraud and extortion.
12/28/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	VA 22015	Web
I received a letter from Chase receivables stating that I owed them {$59.00} for medical records that were transferred. I never authorized them to transfer anything and I never received a bill from a company called XXXX that Chase receivables says that they 're collecting for. I did a little research on line and found out that there have been many complaints and fraud charges filed against this company. Since I know nothing about the charge would have no idea what they 're charging me for I think this is for XXXX since I know nothing about the charge would have no idea what they 're charging me for I think this is for fraud.
09/01/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	NY 11216	Web
I have received over a dozen calls from " Chase Receivables '' for a {$370.00} hospital bill. I have full coverage health insurance with a {$150.00} hospital copay, which has been paid in full. I explained this several times, even going so far as to email them a scanned copy of the paid invoice to show that the patient ID number they have on file is not the correct number. I have been told at the close of every exchange that they will note this on their records and stop contacting me, yet the calls continue, always on my mobile phone despite my requests that they cease contacting me on a private mobile number
01/21/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	OH 44306	Web	Older American
I am being contacted by debt collection company on behalf of XXXX in the amount of over {$5000.00}. for internet and telephone services. I am a XXXX XXXX XXXX woman who only used the computer to visit XXXX, access my XXXX account and pay bills online. I did not download or stream movies so I can not understand the amount being requested. I requested documentation that would provide me with a better understanding but only received a letter stating I was responsible for the stated amount. I am asking for assistance to help me understand my responsibility and achieve a speedy resolution to this matter.
03/05/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	WV 26508	Web
I continue to receive calls from Chase Receivables concerning a debt owed by someone that I do not know and who does not reside at my address or phone number. The debt call are for someone named XXXX XXXX. These calls have been occurring for over 3 years. I have repeatedly requested that my phone number be removed from XXXX XXXX 's database. but they continue to call seveal times every day and harass me about this unknown person. I want these call stopped. Chase Receivables mailing address is XXXX XXXX XXXX, CA XXXX XXXX XXXX The harassing phone calls originate from XXXX.
09/18/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NC 28390	Web
Chase Receivables has ignored my continued requests for validation for an alleged debt in the amount of {$230.00}. On XXXX separate occasions I asked them for this validation. On XXXX/XXXX/XXXX, XXXX/XXXX/XXXX and XXXX/XXXX/XXXX I sent certified return receipt letters ask for this validation that were verified as having been received. I have yet to get any response from anyone from this organization. Furthermore, upon receipt of my letters Chase Receivables did not mark my credit report as " disputed '' pursuant to the Fair Debt Collection Practices Act.
04/09/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	PA 18020	Web
I discovered that they put medical bills through a collection agency. I want it removed from my credit report immediately. I want some one to call me to resolve this matter. I have more been without medical coverage in 20 yrs. I never received any letters regarding these amounts. If these invoices are legitimate the Insurance company will cover them accordingly. I believe the invoices were filled out incomplete or incorrectly by medical billing department. Again this is having a serious inmost impact on my credit score and need removed immediately.
04/20/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	NY XXXXX	Web	Older American
On XXXX/XXXX/14 I underwent a XXXX procedure ( XXXX ). Prior to the procedure I was assured by XXXX that my insurer, XXXX, would cover all expenses, including XXXX, as long as the XXXX bill was no more than {$400.00}. I was further assured that this had not been an issue in prior procedures. Base on that information, I anticipated that my XXXX bill would be covered. Since that time, I have received constant demands for payment of {$2200.00} from XXXX XXXX XXXX XXXX. I had no choice in the selection of this XXXX, who is an out-of-network provider.
11/16/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	CA 94503	Web
Instance 1 Account name CHASE RECEIVABLES Account number XXXX Recent balance {$210.00} as of XX/XX/XXXX Date opened XX/XX/XXXXStatus Collection account. {$210.00} past due as of XX/XX/XXXX. In dispute XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX Address identification number XXXX Original creditor CHASE RECEIVABLES Type Collection Terms 1 Months On record until XX/XX/XXXX Credit limit or original amount {$210.00} High balance $ XXXX Monthly payment {$0.00} Recent payment amount {$0.00} Date of status XXXX First reported XXXX Responsibility Individual
07/23/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 33431	Web
I was sent a letter saying i owed {$840.00} by a debt collector trying to use XXXX XXXXXXXX XXXX name. CHASE RECEIVABLES XXXX XXXX XXXX XXXX XXXX NJ XXXX The bill says date of service XX/XX/19. I have never received a single letter or notice of this bill existing. I have never heard of the existence of this debt. I told them the debt was false and they said they will still pursue me. They were harassing me. They were asking for personal information that I refused to provide because I think they were trying to steal my identity.
03/28/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	NY 117XX	Web
An order was placed with XXXX under my name without authorization. My credit card was declined yet they sent a delivery. I signed no credit arrangement with XXXX XXXX sold the debt to chase receivables. I recieved a bill from them dated XX/XX/XXXX that said I had 30 days to dispute this or it would be reported to credit bureau. I disputed this bill. No verification of debt was sent and they reported to credit bureau in less than the 30 days from the date of the letter. I want this removed from my report and am disputing the debt.
03/24/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	LA 700XX	Web
This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CONTACTING ME IMMEDIATELY!
06/13/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NJ 073XX	Web
XXXX XXXX XXXX XXXX overcharged me with a {$10000.00} bill for a single epidural injection. The insurance company negotiated it down to a total of around {$750.00}. Out of which the insurance paid 70 % and I paid 30 % to the collections agency - XXXX XXXX, XXXX XXXX XXXX XXXX XXXX NJ XXXX. XXXX XXXX agreed that the debt is settled in full and they would close my account. Today, after 1.5 years, I get a letter from XXXX XXXX that I still owe {$9600.00}. They never closed my account even after agreeing to do so.
07/08/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	NY 105XX	Web
I received a call that my daughter who is XXXX years old had some kind of outstanding debt. I refuse to verify her birthday because I could not get them, the caller, to verify their business. They claimed to be calling on behalf of Chase Receivables of New Jersey. I did provide them with my last XXXX addresses. However, they said the addresses did not match what they had on file. They called before a letter had been sent to my home. As of right now I still have not received a letter
08/15/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	PA 16801	Web
Chase Receivables has been robocalling me several times a week with a message for XXXX XXXX. I am not this person, nor do I know anyone with that name. I called Chase back using the XXXX number given, explaining that I have owned my phone number for the past fifteen years and it does not belong to the person they are trying to contact. The service representative claimed that my number was not in their database. Since then, I have received at least two more calls for XXXX XXXX.
10/12/2015	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	GA 30075	Web
I am receiving constant calls from Chase Receivables regarding a medical debt I never received a invoice from the original provider. I spoke with the the collection agency several months ago and requested documentation on the charges. I provided a supervisor my name and address and told them I would research and call them back. I never received anything from Chase Receivables. Chase has continued to call my home phone number XXXX to XXXX times a week.
05/20/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NC 279XX	Web
i keep receiving calls to my cellphone from a scam debt collector. They have called XXXX or XXXX times now. They imply they are debt collectors, but when asked who they are trying to collect for, the woman said we work for XXXX of clients, a nd started asking for my birth date. I told them I do not owe any outstanding debts and stop calling.I hung up. The calls sound like they come from a call center. The # used is XXXX.
12/19/2019	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	AZ 85006	Web
My social security number is XXXX. Since 2011, I am still waiting on wages owed to me. Over the past eight years, I've attempted to make partial payments on my balances owed approximately {$150.00}. I appreciate Chase Receivables and XXXX XXXX accepting money from me over this time. However, I am concerned about damage to my credit. I am still collecting unemployment and now I am starting school next year.
04/05/2017	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt is not mine	MA 02122	Web
Case number : XXXX Related Case Number : XXXX Chase receivables has been notified of the fraudulent activity for which they have a collection. The agent stated that the merchant was notified and that there was no information needed from me as I am not liable for the fraudulent use of my account. Chase Receivables has not submitted for removal of adverse and incorrect information on my credit report.
06/25/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NY 11223	Web
I am getting daily call collection calls from an unknown collector at ( XXXX ) XXXX. The collector refers to an alleged medical debt of {$310.00}. This medical medical claim has been paid to the hospital by my insurance company. However, the collector falsely states that the check was sent to me. However, the collector refuses to provide me with a documentary evidence to support this statement.
06/28/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	GU XXXXX	Web	Servicemember
CFPB, I have previously submitted a complaint against XXXX XXXX on behalf of my spouse, XXXX XXXX. The CFPB case number for that complaint is XXXX. XXXX XXXX has recently sent my wife 's account back to collections and we now have a higher balance than before. Previously, the collections ceased and we no longer owed XXXX XXXX anything.
08/27/2023	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	OK 74115	Web
I was told all I had to pay was {$20.00} to get my snow cone ice maker and I paid the {$20.00} up front and they were supposed to send it straight to me within that week I never received it now they're trying to charge me {$190.00} XXXX and I don't understand why I need to pay that if I never received the item the company name is XXXX
05/31/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY 10458	Web
Chase Receivables - Continues to call my place of work, attempting to collect a debt that is not mines and i have no knowledge of. I have told them several times to stop calling here - this is a company phone and they are not allowed to call here. they continue to call here and ask for me and harrass me at work.
02/15/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 92057	Web	Servicemember
For stamps on approval, I've always sent back the stamps within 1-5 days. One shipment, which they claimed they did not receive, I spent over 2 hours back and forth with support, and they responded they found my return and had updated my account as returned. This was on XX/XX/2021.
05/11/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY 11229	Web	Servicemember
This company has called repeatedly, indicating we have a debt with XXXX. They insist on asking for date of birth and social security number and advise calls are being recorded. I state to them we have no debt to that company, and if so, send the support to us so we can review it.
06/03/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	DC 20002	Web
I received a dun notice from Chase Receivables for a delinquent account owed to the XXXX XXXX XXXX XXXX. I have never heard of them. I never incurred this debt. This looks like a fraudulent attempt to get me to pay a small amount to make it go away for a debt I do not owe.
09/17/2019	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	SC 29407	Web
Chase Receivables Inc., is a debt collection agency is reporting to all three of my credit reporting agencies and they should NOT be! They are violating the FDCPA and should be sanctioned and told to remove their tradelines from my credit reports!
05/28/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NY 10001	Web	Older American
Constant harassing robo calls sometimes 8 calls within 1 hour- See attached XXXX telephone log. The debt was paid with secondary insurance by XXXX XXXX - XXXX. ALso see attached letter to XXXX XXXX, VP at XXXX XXXX XXXX XXXX - dated XX/XX/2015
08/31/2016	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	NY 11201	Web
I received a letter from a debt collection agency for {$10.00} for a medical service. I never received any communication from the medical provider that I owed this amount and the first I am hearing of it is from the debt collection agency.
10/06/2015	No	Debt collection Credit card	Cont'd attempts collect debt not owed Debt was paid	PA 19382	Web
I settled this debt directly with Chase Receivables. I disputed the collection with XXXX explaining that I had previously settled the debt. They continue to report a balance on my credit files in violation of the Fair Credit Reporting Act.
05/26/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	VA 201XX	Web
Chase is attempting to collect a debt that I allegedly owe to XXXX XXXX. I do not owe this debt and both XXXX and Chase are committing fraud in trying repeatedly to collect this debt.
08/11/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 33064	Web	Older American
Please have this company cease calling my private home phone number. I am not the person named XXXX XXXX that they are looking for.
09/15/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	TX 758XX	Web
This company is refusing to update my account as paid in full and a XXXX balance to my 3 credit reports. This account is paid
03/10/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MD 20603	Web	Servicemember
Received a collection/bill notification from a third party for a debt that I dont owe.
10/20/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	PA 188XX	Web
Chase Receivables keeps calling, I do not owe any debts.
08/17/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 11207	Web
Money was to be paid by my XXXX Insurance Company
08/11/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	OH 43224	Web
There keeping call me and my family
01/26/2024	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NJ 07055	Web

10/24/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NC 28803	Web

10/14/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	PA 190XX	Web

10/11/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NC 28273	Phone	Older American

07/18/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	NY 11746	Web

01/30/2023	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	FL 32583	Web

11/04/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NJ 08055	Web

07/09/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	NY 11201	Web

12/02/2020	Yes	Money transfer, virtual currency, or money service Mobile or digital wallet	Unauthorized transactions or other transaction problem	NJ 07076	Referral

05/04/2020	Yes	Debt collection Credit card debt	Communication tactics Frequent or repeated calls	VA 22026	Web

09/19/2019	No	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 10458	Postal mail

08/07/2019	No	Debt collection Credit card debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	TN 37643	Web

04/17/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	PA 18045	Web	Older American

10/22/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NJ 08840	Postal mail

09/17/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NY 10309	Web

07/24/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NY 10405	Postal mail

07/05/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	IL 60605	Referral

06/09/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	NJ 07310	Web

03/30/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NJ 07036	Web

02/22/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	TN 37404	Postal mail

02/21/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	AL 36108	Web	Servicemember

02/18/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NY 11214	Web

04/20/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 33441	Web

04/16/2017	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 94901	Web

03/16/2017	Yes	Debt collection Credit card	Cont'd attempts collect debt not owed Debt is not mine	MA 02122	Web

02/17/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MA 02476	Web	Servicemember

02/14/2017	Yes	Credit reporting	Incorrect information on credit report Account status	IL 60613	Web

01/21/2017	Yes	Credit card	Billing disputes	IL 60637	Web

12/28/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	VA 23451	Web

11/30/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	VA 22305	Postal mail

11/19/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 10038	Web

11/08/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 95403	Postal mail

11/05/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CA 92507	Web

09/07/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	OR 97411	Web

08/16/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 92557	Referral

08/03/2016	Yes	Debt collection Medical	Communication tactics Called after sent written cease of comm	NY 10037	Referral

06/27/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 19154	Web

06/15/2016	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	OH 44109	Web

06/08/2016	Yes	Debt collection I do not know	Disclosure verification of debt Right to dispute notice not received	WA 98632	Web

05/18/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Called after sent written cease of comm	MI 48034	Postal mail	Older American, Servicemember

05/17/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 90631	Web	Older American

05/02/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NJ 08807	Web

04/27/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	NJ 07079	Phone	Older American

04/15/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 11103	Referral

03/28/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MI 48080	Web

02/22/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NY 10019	Fax	Older American

02/19/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NY 10016	Web

02/11/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 10024	Referral

02/09/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	PA 19082	Web

02/09/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NY 11207	Postal mail

02/01/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	NJ 07030	Web

01/20/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	OH 44306	Web	Older American

12/22/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	CA 94523	Web

12/10/2015	No	Debt collection Medical	Communication tactics Frequent or repeated calls	NJ 07081	Fax	Older American

12/08/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	OR 97209	Referral	Servicemember

11/09/2015	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	GA 30331	Phone

10/21/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CO 80906	Web	Older American, Servicemember

10/20/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	WA 98026	Web

10/15/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	IN 46222	Postal mail

10/14/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NJ 08610	Phone

10/09/2015	Yes	Debt collection Medical	False statements or representation Indicated committed crime not paying	NY 11221	Phone

09/19/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Contacted me after I asked not to	IL 60637	Web

09/17/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NY 10009	Referral

08/30/2015	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	AZ 85234	Web

08/19/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	MO 63107	Web

08/06/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	NY 11221	Referral

07/25/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	OR 15012	Web	Older American

07/08/2015	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	FL 33511	Referral

06/05/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	IL 60525	Phone

06/03/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	WA 98133	Web

06/03/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	FL 32301	Web

05/15/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OR 97015	Phone

05/11/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	AL 35160	Postal mail

05/05/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	TX 77705	Postal mail

04/21/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	MD 21409	Postal mail

04/11/2015	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	NM 88011	Web

04/02/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NJ 08075	Web

03/20/2015	Yes	Consumer Loan Installment loan	Problems when you are unable to pay	NY 11209	Web

02/24/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 33026	Web	Older American

02/06/2015	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted me after I asked not to	FL 32696	Web	Servicemember

02/06/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NJ 07065	Web

02/05/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 22201	Referral

02/03/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 92234	Postal mail	Servicemember

02/02/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NJ 07871	Web

01/22/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	CA 91752	Web	Older American

12/31/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	FL 33541	Web

12/31/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	FL 33541	Web

12/29/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	IN 46580	Phone

12/24/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NJ 07704	Web

12/23/2014	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	MD 21201	Web

12/20/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	FL 33458	Web

12/19/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 75204	Web

12/11/2014	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 94510	Web

12/09/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	PA 15129	Web

12/08/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	AR 71611	Phone

12/05/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	CO 80013	Phone

11/26/2014	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	GA 30127	Referral

11/04/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 33881	Web	Older American

10/31/2014	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	NY 11215	Web

10/30/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	DC 20015	Web

10/06/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	CA 95963	Phone	Older American, Servicemember

09/29/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 34238	Web

09/15/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY 11206	Web

09/14/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	IL 60201	Web

08/27/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	PA 19130	Web

08/27/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 11940	Web

08/21/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 92342	Referral

08/21/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	NJ 07720	Web

08/20/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CO 80013	Web

08/20/2014	Yes	Debt collection Medical	False statements or representation Indicated committed crime not paying	GA 30134	Web

08/19/2014	Yes	Debt collection Payday loan	False statements or representation Impersonated an attorney or official	IN 47909	Web

08/15/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NY 10027	Web

07/28/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NJ 08046	Postal mail

07/26/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MD 21218	Web

07/09/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	WA 98034	Phone	Older American

07/08/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	MI 49224	Web

07/08/2014	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	FL 33407	Fax

07/01/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	OH 43232	Web

07/01/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	OH 43232	Web

06/16/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	OR 97019	Web

06/08/2014	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	LA 71303	Web	Older American

05/29/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	CO 80113	Phone

05/19/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	PA 17404	Phone

04/14/2014	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NJ 08723	Web

04/09/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MO 63304	Web	Older American, Servicemember

04/03/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 12601	Referral

04/03/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	MA 02150	Referral

03/27/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	NY 11228	Phone	Older American

03/21/2014	Yes	Debt collection I do not know	Communication tactics Called outside of 8am-9pm	NY 14304	Web

03/18/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	FL 34653	Web

03/14/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NY 10012	Web

03/13/2014	Yes	Debt collection I do not know	Communication tactics Called outside of 8am-9pm	NY 12086	Web

03/06/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	NY 10016	Web

02/28/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CO 80424	Referral

02/22/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MD 21403	Web

02/14/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MA 02025	Web

02/12/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	PA 19040	Web

02/06/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	NJ 07928	Web

02/05/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NY 11710	Web

01/22/2014	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	NY 10014	Web

01/17/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 94109	Referral

01/07/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 10019	Web

12/30/2013	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	AR 72901	Phone	Older American, Servicemember

11/30/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MA 02130	Web

11/18/2013	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	OR 97034	Web

11/13/2013	Yes	Credit card	Billing disputes	CA 95746	Referral

11/01/2013	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	FL 32112	Referral

10/31/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TN 37072	Web	Servicemember

10/30/2013	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	WA 98942	Web

10/22/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	FL 32246	Web

10/21/2013	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	LA 70543	Web

09/23/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	GA 30566	Web

09/18/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CT 06320	Web	Servicemember

09/16/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	KY 42718	Web

09/14/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	MA 01702	Web

09/07/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 91711	Web

09/06/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	TX 77013	Phone

08/21/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NV 89130	Web	Servicemember

08/16/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	CA 90604	Fax

07/30/2013	No	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	AZ 85015	Phone	Older American

07/23/2013	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	CA 90266	Fax