Credit Bureau of Jamestown, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
02/25/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	NY 14226	Web
My name is XXXX XXXX. I am writing regarding four collection accounts that were reported to the credit bureau by Met Credit on XX/XX/XXXX, for {$770.00}. This debt was reported by XXXX XXXX XXXX prematurely as XXXX failed to bill my insurance company in a timely manner. I received a letter from XXXX XXXX XXXX dated XX/XX/XXXX, indicating a balance due of {$260.00}, another letter dated XX/XX/XXXX indicating a balance of {$510.00}. I contacted XXXX XXXX XXXX on numerous occasions, verified my insurance information with them, mailing address and dates of services that dated back to XX/XX/XXXX. I was advised that this was going to be billed to my insurance carrier. On XX/XX/XXXX, the debt was reported to the Credit Bureau by Met Credit. On several occasions, I called Met Credit to explain the situation and requested that the debts be removed from my credit report as these debts were currently being billed to my insurance company and as of the date of this letter, they have not removed the debts from my account. On XX/XX/XXXX, I received an account summary from XXXX XXXX XXXX XXXX indicating that {$770.00} was out for billing. As of the date of this letter, XXXX XXXX XXXX has yet to advise or send correspondence regarding the status of the debts. I am requesting that these collection accounts be removed by the agency immediately as this has affected my credit and was reported prematurely by XXXX XXXX XXXX and erroneously reported by Met Credit.
01/09/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NY 11714	Web	Older American
I was NEVER contacted by CBJ Credit Recovery XXXX XXXX XXXX XXXX XXXX NY XXXX main phone XXXX XXXX Office phone XXXX XXXX XXXX This company without Ever contacting me CBJ directly filed a false report to XXXX and damaged my credit score without my knowledge stating I owed them a false amount of {$130.00} The company XXXX XXXX notified me my credit score will change due to this claim being filed under my social security number. The same day XX/XX/XXXX, I called the CBJ because I did not know who they were! and found out they were representing My XXXX XXXX XXXX XXXX. I spoke with XXXX who said she was the supervisor at that location XXXX XXXX XXXX and stated she did not get paid from my XXXX my insurance company for two dates of service XX/XX/XXXX and XXXX XXXX. I immediately called XXXX twice since XXXX XXXX and XXXX XXXX to follow up and this whole incident is a lie behalf Of CBJ Credit recovery. They were paid plus they should Not file a report on my stellar credit report ever! how dare they misuse their power having my information never contacted me and in addition being paid from my insurance company continue and not clearing my credit report. They should be penalized with a fine to pay for their carelessness.
07/31/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NY 14617	Web
Requested Debt Validation from company in XX/XX/XXXX and did not receive any sort of validation. The collection then appeared on my account in XX/XX/XXXX, upon noticing this I requested validation for the debt again through XXXX on XX/XX/XXXX. On XX/XX/XXXX i received notice from XXXX stating the debt was mine, however I had received no proof of validation via email or mail. I again filed a dispute on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX again all without receiving verification via email or mail. I spoke to a representative at CBJ Credit Recovery on XX/XX/XXXX who assured me that I would be receiving verification of the debt via mail within a fews and have yet to receive anything. All the while, this unverified debt is still be reported on my credit report without proper validation. I have requested items in writing, only to be told they do not provide anything in writing but that if i paid they could provide me a letter from a representative named XXXX. However until proper validation is provided, I do not feel comfortable paying and feel as though the company is trying to manipulate payment from me without having the proper paperwork in place.
03/03/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NY 13027	Web
I have attempted to dispute the collection status of 3 separate amounts through the credit Bureaus on multiple occasions. With request for validation of debt. My dispute was in relation to first never receiving any communication from the 1st creditor XXXX XXXX XXXX. After having no prior knowledge of any amounts owed or bills sent to my address or anywhere that I could be made aware these 3 separate amounts/accounts ended up on my credit report in collection. When I first noticed them i disputed them through the credit bureaus and requested a validation of Debt, this was never supplied, XXXX removed the items from my report, XXXX and XXXX have not done so and after repeated disputes with them they began to what felt like just immediately close the dispute. I have yet to receive any notices- rights to dispute or debt validation letters, or even bills from XXXX or the debt collector and never received notification that I owed any amount to well now, after repeated attempts of disputing I gave up a friend suggested complaining here,
03/09/2021	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	NY 11385	Web
On XX/XX/21 at XXXX I requested to be put on a do not call list and to be no longer contacted. On XX/XX/21 at XXXX I was illegally contacted by the third party creditor XXXX who I previously requested to have my number put on the do not call list. On XX/XX/21 after being contacted XXXX failed to read me my mini miranda warning that is legally supposed to be disclosed to me within the first 90 seconds of right-party conact as a resident of New YorkXXXX XXXX XXXX. The creditor then failed to disclose the company address which is legally required to be given to the valid party when asked/requested, and also refused to give information regarding their supervisors and was told I would not be transferred to talk to one. A supervisor then contacted me on a 3rd phone call 30 minutes later and refused to provide company address, or resolve the issues of the above offences for violating the FAIR DEBT COLLECTION PRACTICES ACT. This is an abusive of state/federal law and Debt Collector Harrasment which has caused me distress.
03/05/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 136XX	Web	Older American
I have been getting repeated phone calls from MetCredit for a medical bill to XXXX. I called XXXX it turned out there was some confusion between them and my insurance company, which I resolved. ( XXXX had my XXXX Copay listed at {$30.00}, which is what it said on my insurance card, but the provider had, unbeknownst to any of us, raised the copay to {$45.00}. I had visited twice, paying {$30.00} each time. For some reason XXXX was sending the bills to a very old address rather than the address they confirmed they had, which was correct ). I got a confirmation number to confirm that I didn't owe any money. When Met Credit called again I attempted to give them that number, and they refused to accept it, telling me it was up to me to fix it, and then hanging up on me. I don't know what more I can do to fix this, The bill was for {$30.00}. The most recent call was at XXXX XXXX on Friday, XX/XX/2021. The confirmation number given me by XXXX is XXXX confirmation # XXXX
10/07/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	NY 140XX	Web
My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports. I believe I am a victim of identity theft. Due to the Pandemic, we have been facing a lot of problems in terms of financial, emotional, and physical aspects. Also, I have been hearing a lot of recent news that the Bureau is having data and system issues. I disputed the fraudulent information from my credit report. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I have done many attempts to reach out to the Credit Bureau but they failed to give me any results or feedbacks about this concern. Finally, there is no name associated with this file & needs to be deleted due to inaccurate info. Please investigate and remove it from my personal credit file. Thank you.
05/21/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	NY 141XX	Web
Back in XXXX I received the phone call stating that I had a debt in collections for XXXX. I explained to the collections agency that I had multiple XXXX in XXXX. And that another collections called me for the same amount and paid it. And now I feel I'm getting scammed. They stated to call my insurance. I called my insurance they wouldn't give me info what they paid and what I had to pay. I had to create an account for a portfolio to see all the bills. On XX/XX/XXXX I called this collections agency back being I seen it hit my credit and effected my score. I had to leave a voice mail and I stated I'm just going to pay so my score does t go down. I did not receive a phone call back.
03/28/2022	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	NY 14621	Web
These constant calls are invading my life, I asked them to stop calling me and they will not stop harassing me. It has affected my quality of life, the company in question has not gone through the correct channels to even validate this debt, they have no written statement from me claiming this debt nor can a signed contract be used as a debt validation. This has affected me and my family greatly. I believe this goes against the No Surprises Act, to furnish information to credit bureaus about such invalid debts, the company in question may face significant legal liability under the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act.
03/18/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	NY 128XX	Web	Servicemember
On XX/XX/XXXX I noticed two collections accounts on my XXXX XXXX that had been placed both for the same date with two different amounts being owed for an XXXX XXXX visit. it shows that I owe a debt of {$180.00} and a debt of {$300.00} both for XX/XX/XXXX to original debtor XXXX XXXX XXXXXXXX XXXX I am a XXXX XXXX XXXXXXXX veteran and that facility is also an in network covered provider of services I never once received a phone call or a bill stating that I had owed any debt at all I only noticed the collection account via my XXXX XXXX app on my phone. This is an illegal attempt to collect a debt that I do not owe
10/07/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	NY 140XX	Web
My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports. I provided proof that this company was falsely representing itself as a creditor which was a deceptive practice and in violation of the Equal Credit Opportunity Act. And where is the proof of payment history of this account? The XXXX Credit Bureau chose not to investigate and chose to continue reporting fraudulent practices. That is unethical and damaging as a law-abiding consumer. REMOVE THIS COLLECTION ACCOUNT COMPLETELY FROM MY CREDIT REPORT.
10/07/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	NY 140XX	Web
My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports. I provided proof that this company was falsely representing itself as a creditor which was a deceptive practice and in violation of the Equal Credit Opportunity Act. And where is the proof of payment history of this account? The Credit Bureau chose not to investigate and chose to continue reporting fraudulent practices. That is unethical and damaging as a law-abiding consumer. REMOVE THIS COLLECTION ACCOUNT COMPLETELY FROM MY CREDIT REPORT.
08/04/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 14220	Web
Two weeks ago, I began receiving text messages from MetCredit USA. They did not provide any information, except for that they were attempting to collect a debt and requesting I click on a link. I received a letter from them yesterday requesting payment for a visit to XXXX XXXX XXXX that was paid on the date of service. I have attached a copy of the receipt. If they report this to the credit bureau, I will sue them for texting me and using my cell phone number without consent. This is illegal per the FDCPA.
02/04/2016	Yes	Debt collection Payday loan	Cont'd attempts collect debt not owed Debt is not mine	IN 460XX	Web
I am being harassed by a company called CBJ collections stating I took a payday loan in 2009 of {$600.00}. I have no recollection of that whatsoever, and they refuse to send me any documentation stating proof of debt. They have verbally harassed me with foul language and threatening court. I want all of this to stop ... they have called family members immediately without giving me anytime to call them back. want my name to be removed and to stop passing my name to other collection agencies.
12/05/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NY 14217	Web
I Received a call from XXXX XXXX from Cbj Credit Recovery Inc stating i need to pay off my bill it was illegal and i would be sued in federal court If i did not pay the bill and possibly throw in Jail, The bill was paid in full and I provided proof to. This company have over 500 complaints here at the CFPB and I demand something be done about this company and this fraudulent account be removed off my credit report as it his hurting my way of living. Thank you.
11/27/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NY 140XX	Web	Servicemember
This debt was for my son who went to the emergency room for an issue he was XXXX yrs old. They billed me for his account when he was legal age and on his own. I was not even there when he was treated. How am I responsible.
01/26/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	NY 132XX	Web
Called collection agency to remove false information from my credit report XX/XX/XXXX XX/XX/XXXX XXXX Proof of payment never in collections
02/20/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 121XX	Web
I do not owe any debt to CBJ Recovery for {$37.00}. I do not owe anything however it is being reported to my credit.
06/25/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	NY 14701	Web
CBJ Credit Recovery has been paid in full several months ago but it still shows I owe them money on XXXX report
02/23/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	NY 121XX	Web
The account is reported wrong on my credit report. It should not be in collections as it was paid to XXXX.
08/05/2020	Yes	Debt collection I do not know	Communication tactics Called before 8am or after 9pm	NY 147XX	Web
The company keeps sending me text messages at roughly XXXX, my time.
01/04/2024	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	NY 12180	Web

05/09/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	IL 62221	Web

04/04/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NY 14624	Web

03/17/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TX 76201	Web

02/06/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NY 14903	Web

02/06/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 90292	Web

12/07/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NC 28214	Web

11/27/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	IL 60655	Web

06/27/2022	Yes	Debt collection Medical debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	NY 14209	Web

03/17/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 13126	Web

01/18/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY 14048	Web

01/26/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	NY 11206	Web

07/02/2014	No	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	NY 27804	Web	Servicemember