Credit Bureau of Columbia, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/15/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MO
  • 652XX
Web
I called the hospital on XX/XX/2022. I was informed of collections when I called the hospital to make IN FULL payment for an account. I was unaware of this account ever going to collections. No letter was received or phone call ever made by the hospital or the collection agency. The hospital refused to take IN FULL payment and remove from collection agency and refused to let me speak with a supervisor because it was not the hospitals " protocol ''. Rep was not rude just refused to do what I had asked. I then called the collection agency to inform I am disputing this via email with the hospital and would keep them informed. I confirmed when this was sent to them and that I was unaware of this. The rep I spoke to kept cutting me off and not letting me speak and was rude overall. He informed me that this is reporting on my credit report ( which they can not do legally without notifying and giving a time frame to pay before being reported ). He went ahead and " put a delete code '' to remove from my credit report because they did in fact receive mail back stating I did not live at the address they had on file. This should have NEVER been reported because they did not follow protocol of when and how to contact someone before reporting. The rep then stated I have 180 days but then also stated I have until XXXX to pay. I once again explained that I have no issues paying in full after my dispute with the hospital for not allowing me to pay IN FULL and have this removed from collections. I will keep them updated. He then went ahead and stated they will tell you to contact us and at the end of the day regardless you owe a balance you refused to pay in the first place. Goodbye. VERY VERY unprofessional and rude. Once again I was unaware of this bill due to moving and mail getting mixed in. The hospital and collection agency did not satisfy the issue at had. Collection agency rep was unprofessional and rude.
04/21/2015 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MO
  • 65101
Web
Received a collections notice on XXXX/XXXX/XXXX from Accounts Management Services ( AMS ) regarding XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX for XXXX " treatment non transport '' calls on my daughter that Medicaid wo n't cover. The bills were sent to an incorrect address until the accounts were listed for collection and then finally sent to my correct address. I asked if XXXX would retract the collection and they refused. The run for XXXX/XXXX/XXXX was AFTER my daughter reached the age of majority on XXXX/XXXX/XXXX. Because I was previously listed as responsible party, the bill is in my name. XXXX at AMS stated they could not remove that account until XXXX separated them. So basically, I can claim anyone as a responsible party and they can pay my bills? This is not right. I contacted XXXX and XXXX was very rude. I faxed both AMS and XXXX the court ordered parenting plan stating XXXX parents must split uninsured medical costs and AMS refuses to abide by the order. XXXX at XXXX stated she would attempt to remove the majority call from my name as my daughter would be legally responsible for that run and that she would attempt to bill my ex husband for his half of the debt. XXXX stated she would contact the collection agency regarding this.
02/19/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • KS
  • 662XX
Web
I have disputed with XXXX and Accounts Management Svcs several times this account does not belong to me.
01/02/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 72454
Web
01/02/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 72454
Web
03/27/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 65270
Web
05/22/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IA
  • 50158
Web
08/11/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MO
  • 65080
Web Older American
05/13/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 763XX
Web
02/19/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • MO
  • 65201
Web
08/19/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 76354
Web
08/19/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TX
  • 76354
Web
11/01/2013 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • MO
  • 65202
Web