| 11/09/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
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- Problem when making payments
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Web |
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On XX/XX/22 I emailed a Revocation of XXXX authorization to XXXX On XX/XX/22 I received a notification from my XXXX XXXX account stating that Crediterium had tried to process an an XXXX transaction in the amount of {$170.00}.
On XX/XX/22 I sent another email Revocation to XXXX, and also submitted a secure message directly from their website.
On XX/XX/22 I received an email from XXXX stating that they had received my revocation email and assigned it ticket number ( XXXX ) On XX/XX/22 I received notification that Crediterium once again tried to run an XXXX authorization for {$170.00} On XX/XX/22 I called XXXX XXXX and had them put Crediterium on a permanent Do Not Pay and provided them the information regarding the multiple dates of revocation emails.
On XX/XX/22 I received another notification from XXXX XXXX that Crediterium was continuing their attempts to make ACH withdraw from my account in the amount of {$170.00}.
On XX/XX/22 I received another notification from XXXX XXXXXXXX that Crediterium had again attempted to make an XXXX withdraw from my account in the amount of {$170.00} On XX/XX/22 I received another notification from XXXX XXXXXXXX that Crediterium had again attempted to make an ACH withdraw from my account in the amount of {$170.00} On XX/XX/22 I sent another secure message to Crediterium from their website stating that I was filing the complaint, stated the ticket number and their acknowledgement of receipt of the revocation of XXXX authorization, and told them that I was also turning them into the Missouri Attorney General for Illegal transactions.
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| 01/06/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Charged fees or interest you didn't expect
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Web |
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I was in a tough spot back in XXXX and decided to try a payday loan. With bad credit I didnt have much of a choice with the situation I was in. I was told that the XXXX loan would be paid off in XXXX payments and i went ahead and agreed. As I was signing the paper work online, they stay on the phone with you to encourage you to complete the paper work. On XXXX of the forms I saw the fee and payment schedule and it had a total of XXXX payments but i was told there would only be XXXX. I asked the guy on the phone and he said thats in case I needed to extend my loan, so again I asked, if i dont extend, then its getting paid off in XXXX payments correct? The guy said yes. Red flag but being desperate, I wanted to belive the guy so continued signing. I never extended the loan and ended up paying all XXXX payments. I took it as a life lesson. Never do business with these type of places. The final payment as per the agreement was deducted on the XXXX of XXXX. Today XX/XX/2022 I was hit with a " late payment fee '' of XXXX and was told i had called in on the XXXX to make that payment arrangement. Not once did I call them to make any arrangement. Everything is auto debited so there was no need for that but still a parting random additional fee was given. All the lady XXXX XXXX could say is that she spoke to me on the XXXX and there is a note. XXXX XXXX. If they did this to me, I know they are doing it to others. they say calls are recorded but still wont go and check to prove I hadnt called. Disgusting company who takes advantage of someone in a bad spot.
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| 02/10/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Can't contact lender or servicer
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Web |
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I am writing to dispute a charge of {$130.00} to my account on XX/XX/2023, XX/XX/2023, and XX/XX/2023. The charge is in error because I have revoked authorization with the company numerous times. I have attached the emails where I have done so as well.
I originally took out a {$400.00} loan with them and then ended up in some financial hardship, which I also informed them of. I explained to them that I am working with XXXX XXXX ( XXXX ) to settle debts due to the financial crisis we are currently experiencing as youve seen in our account.
They have not responded to any of my emails, phone calls, or website Contact Us submissions. They have pre-generated responses that get sent with ticket numbers but are never responded to. Whenever I have called them either I get a XXXX automated message stated the call can not be completed as dialed or I get mariachi music with a XXXX speaking individual referencing a completely different company. There is no way for me to contact this company at this point. I have tried every route they have.
Enclosed are copies of the revoke requests supporting my position and experience.
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| 03/21/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Can't stop withdrawals from your bank account
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Web |
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I received a pay day loan. I had issues making the payments and asked them to stop for a while. They told me I had to send a letter to stop the payments. I added a stop payment with my bank, sent the letter. They still keep with drawing from my checking account now with my debit card. I called again, someone advised they the letter wasn't received and that I need to resend the letter. I asked to speak to a XXXX and was told a XXXX will me back. They then again withdrew funds from debit card again, causing me fees.
I tried sending the letter again with priority mail and letter was returned undeliverable. The address given was XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I have called this company many times to try to resole this matter.
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| 06/15/2023 |
Yes |
- Mortgage
- Conventional home mortgage
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- Applying for a mortgage or refinancing an existing mortgage
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Web |
Servicemember |
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Crediterium claims that I have a loan thats approved. However I can not get into review the contract. I am unaware if this is true or a way to attack my XXXX XXXX XXXX plus XXXX or not. If it was a real offer I could easily open it to make an educated decision. I will be reporting all the companies who are not loan brokers that send the same information to the same people, which is intentionally forcing people into extreme high interest rates on purpose. This is not only to drive your credit report down but also destroy your XXXX score to ensure higher interest rates which the federal government refuses to regulate.
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| 06/23/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
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Web |
Servicemember |
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Crediterium sent an email saying I was approved. When I asked to speak to XXXX XXXX I was told I never applied for a loan. When I read it she said the email was sent a month ago. I explained I just got the email. They only have one receptionist to answer the phone. The receptionist is the rudest person I have ever talked to at a business. Because the phone calls are recorded they can pull the calls and dictate the entire call where I repeatedly asked to speak to someone else. Also the have a message line that was full so leaving a message was not an option.
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| 10/14/2021 |
Yes |
- Debt collection
- Payday loan debt
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- Communication tactics
- You told them to stop contacting you, but they keep trying
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Web |
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Senor Dinero has illegally and unethically repeatedly withdrawn money from my bank account. I have written them several times revoking XXXX authorization because the loan is paid but they continue to do so.
I've also asked them to cease and desist and to not contact me. However ; they are continuing to harrass me via phone, email, and have contacted my relatives and associates in an effort to embarrass me.
They do not follow Debt Collection Laws and should be out of business
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| 08/10/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Can't contact lender or servicer
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Web |
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| 04/10/2023 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Can't contact lender or servicer
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Web |
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| 06/06/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Loan payment wasn't credited to your account
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Web |
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