Commonwealth Health Corporation CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/26/2023 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • KY
  • 42104
Web
HillCrest Credit Agency XXXX XXXX XXXX XXXX has 7 different charges of alleged medical debt that they are actively reporting to the credit bureaus against me for a total amount of {$41000.00} This amount is absurd and totally false, and I have receipts to prove so. I have sent HillCrest Credit Agency 3 debt validation letters months ago, 2 by certified mail and one of which I dropped off at their office in person. HillCrest Credit Agency has refused to respond entirely to the debt validation letters, yet they continue to report the inaccurate charges monthly to the 3 major credit bureaus. On XX/XX/2023 I called their office at XXXX XXXX and spoke with XXXX XXXX. I explained that I had sent the agency 3 debt validation letters however I have not received a response. I advised her this was a direct violation of the Fair Debt Collection Practices Act. She stated that it wasnt. She was very rude and stated she wasnt able to give me any information, and further stated I needed to contact an attorneys office, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX KY. I explained that first and foremost, I have been in contact with XXXX XXXX XXXX, I have all responses to the suit filed from XXXX XXXX XXXX on file with the XXXX XXXX XXXX, in regards to the ongoing lawsuit. Additionally, XXXX XXXX XXXX XXXX XXXX have not responded to my most recent response placed on file with the Courts, of which is now over a month with no response from them, as I check daily with the Court Clerk. Furthermore XXXX XXXX XXXX has not been able to provide a debt validation letter either, and multiple request were sent to them as well. Lastly, XXXX XXXX XXXX has no mention of HillCrest Credit Agency in the Court Documents filed against me. HillCrest Credit Agency is not listed as a Creditor, neither any debt is listed as owed to HillCrest Credit Agency neither is HillCrest Credit Agency listed as a party represented by XXXX XXXX XXXX. Most Importantly, the law office is NOT reporting this alleged inaccurate debt to the three major credit bureaus but HillCrest Credit Agency is the party doing so. I advised if they are reporting this debt to the credit bureaus on a monthly basis, with the most recent reporting on XXXX XXXX, they need to validate the debt they are reporting. She stated she was going to hang up in my face and then proceeded to do just that. HillCrest Credit Agency is directly in violation of the Fair Debt Collection Practices Act, and participating in bad and unethical business practices. It is my right as a consumer to have an alleged debt validated. Any alleged debt by the Debt Collector should be validated within a reasonable amount of time, or cease reporting it to the credit bureaus if they are not able to validate it. Additionally, HillCrest Credit Agency is inaccurately reporting a debt and when asking for information on this alleged debt, they are verbally stating they can not provide me any information.
04/15/2020 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • KY
  • 42141
Web
On XX/XX/20 I realized my paycheck had wage garnishment being withheld on my last 3 paychecks on Friday each week starting on XX/XX/20 til present XX/XX/20 in amount totally almost 500.00. This apparently is from a 4-5 yr old medical debt that I never received a notice of garnishment about. Why garnish a persons pay now during a pandemic for a 4-5 yr old debt when the person is lucky enough to even be working to receive a paycheck and are not having to rely on government assistance yet also to a point you can not even cover your expenses?? If they can locate enough info to contact my employer to garnish my check then they should have been able to contact me regarding this debt as well. I have tried to contact the original debtors, original collection agency, the law firm that apparently filed suit and also my employer to request information regarding this garnishment, the original debt, how much I owe and what kind of exorbitant fees are probably being charged but no one will or has provided that information Ive only gotten the run around. Due to the fact that everything is pretty much shut down and quarantined I have had issues trying to contact anyone to get what information I could on my own from the court system etc. My employer only provided me with the payees names of Hillcrest credit agency and XXXX XXXX XXXX for garnishment to be sent. The original creditor was XXXX XXXX XXXX XXXX.
07/23/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 324XX
Web
upon researching my credit report, i noticed an agency that i had never heard of nor conducted a contract with had reported to my file that i owed them money on behalf of a debt of mine that they received through an old bill collector. i contacted this bill collector who i had a previous contract with and asked for the contents on the debt i owed to them. This information was received and indicated that the party on my credit file was not collecting on behalf of the original party of whom i contracted with. i then notified the original party that i have been made aware that by debt to them was paid by a third party that i do not know but is claiming to own my debt. It is clear that i no longer owe this debt to them and they are to reflect my account with them as so, they refused. also i would like the account of the third party who unlawfully collected my personal information from someone not myself to be removed from my file. I never contacted this company directly neither have they to me therefore no legal contract between us can be shown. if they have one they must present it. also these companies or any other for that matter have received permissible purpose to report anything to my personal credit file.
01/30/2017 No
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • KY
  • 421XX
Web
I have a bill from XXXX and XXXX specialists XXXX started at {$800.00} I paid payments on time every month. The balance now is {$140.00}. I received a letter from hillcrest credit agency on XX/XX/XXXX17 stating that my account was turned over to them for XXXX. I have until XX/XX/XXXX17 to pay all of the amount or they will turn this over to the credit bureau thus harming my credit. I called the XXXX specialists and spoke with a manager that told me that the billing manager was out her name is XXXX. This manager told me that XXXX had sent not only my account but other customers bills as well on accident and that my credit would not be harmed due to their error. I spoke with hillcrest credit agency they did not confirm this information and stated that it would be turned in as of XX/XX/XXXX17. XXXX specialists XXXX XXXX and XXXX hillcrest credit agency XXXX and XXXX
06/08/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 421XX
Web
Week of XX/XX/2022 received letter to request validation of debt from the law offices of XXXX and XXXX by way of Hillcrest credit agency. That same week I sent back by way of certified mail i sent the request to validate several of the debts. Thier letter stated that if they were responded to before XX/XX/2022 they would stop any collection on any amount I dispute until they send information that shows I owe the debt. The same week they also filed a court order with courts, going against their own statement in the letter. I responded with an affidavit of validation to the courts once served I was served on XX/XX/2022, ( which was filed on XX/XX/2022 with the court ). I have yet to be contacted, nor contacted with validation of the debt from XXXX and XXXX. It has been four months since first asked to validate the debts with no communication back.
06/26/2015 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OH
  • 440XX
Web
I got a letter from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX , DE XXXX They said they are collecting a debt of {$710.00} and if I do n't pay it they ill report it to Credit Bureaus. They did n't tell me what the debt is from. When I called the number on the bill it went to voice mail. I 'm not sure if this is a legitimate company. I googled the name of the company and found another number to contact them. Gave them the reference number on the letter representative wanted my social security number, which I refused to give it to him. He said he ca n't help me if I do n't give it to him. I said I do n't know if this is a legit company. He transferred me, the next person verified my social and said they will send a more detailed report.
11/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • KY
  • 42104
Web
I submitted dispute and they did not fix it. There are 3 accounts that are incorrect. All three are paid by garnishment and or by insurance also they made the balance greater after my dispute and it is on a closed account.They will not allow me to dispute anymore and it leaves the accounts showing negative on my report however other credit reports did fix them but XXXX and XXXX and XXXX XXXX is blocking me to prevent me from disputing these accounts.
06/22/2022 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • TN
  • 37075
Web Older American
They put a lien on my property for a debt that I do not owe it is a medical debt through Hillcrest credit agency Tennessee and Kentucky I had for medical Medicare and Medicaid at the time of services the receptionist in the doctors office build it wrong I was not informed and now there are five or six liens against my property Ive called them and they will not negotiate or Remove the debt I do not notice I had for medical services were rendered
09/29/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • KY
  • 421XX
Web
XXXX XXXX XXXX XXXX XXXX XXXX KY XXXX XXXX XXXX XXXX XXXX. Saying I have 3 items on my credit report and it's been paid and they are trying to get more money out of me. These bills have been paid and they won't take them off my credit report. I have ask them to remove them and they say unless I paid them directly they won't remove them. I'm very concern that they are ripping other citizens off. Please investigate this problem.
09/14/2019 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IN
  • 462XX
Web Servicemember
to this bureau. Open Account # 1 {$1400.00} Balance XXXX XXXX XXXX XXXX XXXXXXXX Original Creditor {$1400.00} High Balance XX/XX/2019 Opened Date XX/XX/2019 Last Reported Payment by .insurance coverage paid total bill. Check balance shows zero outstanding charges or balances. Total collection agency this was an unlawful act and no notice was made at all. Hospital officials total agreed with me and confirmed that
07/19/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • KY
  • 402XX
Web
I have contacted Hillcrest Credit ANG regarding this matter. This agency has made false report on my credit and also continues to make harassing phone calls all day long. I have informed this debt is not mine and they have made zero attempt to do an investigation. I have never been a patient of XXXX XXXX XXXX. I have Health insurance that i would use for doctors visits IF I needed to go!
08/27/2019 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • KY
  • 42104
Web
I recently contacted Hillcrest Credit Agency in regards to a collection on my credit report requesting that they Validate my debt. They Im fact did not in a timely manner. They sent me a letter that is attached stating that under the Fair Debt Collection Practices Act, there is no duty to provide verification after the 30-day validation period has expired
04/16/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • KY
  • 42101
Web
A bill without a signature does not imply that the debt is legitimate, and anyone may submit a bill and claim ownership. As stated in the HIPPA law section 1681b ( g ) ( 4 ) you are not allowed to disclose any of my medical information this is obviously a violation to my privacy is noncompliance of the HIPAA law.
09/25/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • KY
  • 422XX
Web Older American
I am being billed for a service that was paid by two insurance companies including XXXX and received a letter stating what I am allowed to be billed and they far surpassed that and also being billed for people who were never in the room!
07/12/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 21921
Web
HILLCREST CREDIT AGN Ad dress : XXXX XXXX XXXX XXXX XXXX , KY XXXX ( XXXX ) XXXX Account Number : XXXX Did not provide adequate verification for debt question. No document were provided showing a contract or signature
11/30/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 90220
Web
To Whom it XXXX concern I check my credit and I have collection account from common wealth and this not my account I have private insurance through my job and I have not been a patient XXXX XXXX
10/03/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • DC
  • 20020
Web
These are fraudulent people trying to collect debit thats not owed and already deleted years back. Different people calling from different companies for debt thats not owed
04/04/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • KY
  • 421XX
Web
I visited the XXXX XXXX at XXXX XXXX around XX/XX/2017 and paid cash for services. I have contacted the doctors office and they have confirmed that I do not owe them.
09/13/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • KY
  • 42101
Web
I have filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I haven't received any investigation results.
08/13/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 42104
Web
Hillcrest Credit Agency has inaccurate information on my credit report and ignored my dispute that request them to remove this false information
02/07/2024 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • KY
  • 42101
Web
09/02/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • KY
  • 42104
Web
01/22/2023 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • PA
  • 18702
Web
11/30/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 42167
Web
08/17/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • KY
  • 42103
Web
03/15/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 33779
Web
03/12/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TN
  • 37011
Web
12/31/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • KY
  • 42101
Web
12/19/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • KY
  • 40517
Web
06/23/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 42104
Web
01/21/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 42103
Web
04/21/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • OH
  • 45238
Web
04/02/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • KY
  • 42642
Web
02/28/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • KY
  • 42134
Web
12/12/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 42134
Web
12/12/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 42134
Web
12/12/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 42134
Web
12/12/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KY
  • 42134
Web
06/29/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • KY
  • 42134
Postal mail
03/04/2017 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • TN
  • 37073
Web Servicemember
01/13/2017 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • KY
  • 42755
Web
05/18/2015 No
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • KY
  • 42127
Web
01/18/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • WA
  • 98198
Web