| 05/05/2020 |
No |
- Debt collection
- Credit card debt
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- False statements or representation
- Attempted to collect wrong amount
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Web |
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I attempted to resolve & negotiate credit debts thru Corporate Turnaround back in XXXX of XXXX. I provided all amounts owed with contacts including phone numbers, account numbers & balance owed. At that point they started deducting {$1600.00} a month, as the months went by I started receiving collection notes, then it went on to more aggressive means as I started getting served by the courts for creditors that had been provided to CT when they started receiving funds. I sent all summons & letters to CT believing they are handling my accounts for me. I started questioning what is going on & why did it get to the point of me getting served by the courts when CT has been deducting funds to negotiate & pay my creditors for many months ( about a year almost ). I asked for reports for many months from XXXX XXXX in which I would never get anything sent as to what the progress was. I requested many times for report as to what was paid to creditors. I finally received a report XX/XX/XXXX from XXXX who stated he was the new account rep, I immediately explained to him my concerns & wanted an explanation of where my funds have gone. XXXX sent report reflecting {$18000.00} that CT had deducted from our account. The report reflects CT is holding on to almost 50 % of the funds due to inactive debt which XXXX explained these are accounts that closed with no effort to reach out to my creditor. I took it upon myself to call all creditors & they said no one from CT has ever reached out to them to negotiate, they had no idea any company was involved to negotiate debt or work out a payment. The only ones who did get a call was XXXX, XXXX XXXX XXXX out of 8 creditors that where submitted. I have requested to date from CT to provide me with what exactly was paid & to which creditor it was paid to. I am still waiting for the report. It makes no sense for me to get served more than 3 times by the court when CT should have been handling all the creditors from the get go. Now as a result of CT negligence the balances & fees with these companies are much higher than when I submitted, they have caused more issues & made the debt worse then it was before I started out. They did not provide the services they advertise for debt relief, they made my situation worse. I need CT to take accountability & resolve the debts with the {$18000.00} they have received so far & provide proof they have resolved my debt with a feasible debt solution.
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| 06/14/2018 |
No |
- Money transfer, virtual currency, or money service
- Debt settlement
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- Confusing or misleading advertising or marketing
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Web |
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I contacted Commercial Credit Counseling Services , Inc. dba XXXX XXXX ( XXXX ) in XX/XX/2018 when I was having trouble paying my business debt. I never missed a business debt payment and wasn't late. However, I was told that they were expert negotiators that could get my business debt settled for a fraction of my balances and " buy me time '' and free up my cash flow. The sales person told me that they charge a total of 2 % of what I owe my creditors, plus 30 % of the difference between what I owe my creditors and what they settle the debt for. I was told that the settlements would be structured over a 5 year period from the time settlement was made with each creditor. They were going to do ACH debits weekly in order to build up a balance in an account they held that was to pay settlements in the future. It was very important that I build up my account with them so the funds would be ready to make deals with my creditors. The representative from XXXX told me on the phone to stop paying my creditors to open a new bank account and to pay XXXX directly.
One month later XXXX XXXX informed me that they " settled '' with one of the creditors. The amount owed to the creditor was {$39000.00}, XXXX settled for {$27000.00} a 30 % settlement. However, the payback is {$450.00} for 60 months to the creditor. The fee to XXXX for this service is {$390.00} for 60 months + {$15.00} for each monthly transaction + a one time fee of {$3000.00}. Grand total payback to XXXX is : {$27000.00}.
How is this legal? I hired them to settle a debt for me, not increase a debt by over $ 15K. This is a simple case of fraud.
In reviewing my emails from XXXX, they purposely avoided using certain words ; however, the phone conversations were quite different. I was misled and lied to. I understand why several states including Indiana, and Oregon has issued this company ceased and desist orders.
I am canceling the agreement I have with XXXX and requesting the full refund of every dollar I paid them. I believe and can prove that their deceptive practices void the agreement.
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| 03/27/2022 |
Yes |
- Debt collection
- Payday loan debt
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- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
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Web |
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CT has been sloe paying ou debt to other creditors and taking a large ut monthly for themselves. For over a year I have complained about the huge monthly pulls and how it was odd such a small portion was going to our debt. At last they were pulling {$850.00} out twice a month with about {$380.00} going to our last creditor. When I spoke with XXXX XXXX he noted we owed CT fee 's and they had a business to maintain and he had overhead as well and CT needed to be paid. We have asked to speak on this, We have had o block access to our bank account so they would stop pulling without persmission. With inflation and business overhead CT makes so that they get paid and dont want to stop. In XX/XX/XXXX XXXX XXXX told us it woudl take 15 months to pay the last creditor to ensure CT gets all it fees. We have spoken to the last creditor made a deal to pay them even less than what CT negoiated with them and they have accepted. XXXX called me XX/XX/XXXX at about XXXX yeling he had overhead adn bills and we ( CT ) is one of our bills that needs to be paid. He would not allow me to speak ot say anything hy he yelled so he was hung up on. We have asked for litigation or a meeting becaue not paying our debts and taking huge monthly fees and leaving the business stuggling is not okay and not one lien has been removed we have had to contact our Secetary of state and then contact each place to remove liens which was somehting CT was supposed to do.
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| 12/07/2020 |
Yes |
- Debt collection
- I do not know
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- Took or threatened to take negative or legal action
- Sued you without properly notifying you of lawsuit
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Referral |
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| 07/13/2018 |
No |
- Money transfer, virtual currency, or money service
- Debt settlement
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- Confusing or misleading advertising or marketing
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Phone |
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| 02/18/2014 |
No |
- Bank account or service
- Other bank product/service
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- Account opening, closing, or management
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Referral |
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