Columbia Recovery Group LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/03/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • WA
  • 98290
Web
We were contacted by XXXX in XX/XX/XXXX showing that we owed to XXXX XXXX XXXX XXXX an amount of money. Immediately after receiving this notification we sent to them the following letter by certified mail with proof of evidence disputing this money owed to them : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, WA XXXX Dear Account Representative, XXXX XXXX XXXX XXXX : XXXX, I have received your notification regarding XXXX XXXX XXXX XXXX Account # XXXX and I am writing as I respectfully disagree with your calculations and I believe there must be a misunderstanding. According to the lease that we signed with XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, my contract as per paragraph 11. States, Resident will be responsible to Landlord for all damages provided by law, occluding ( but not limited to ) rent due through the end of the contract term, minus rents paid by a replacement resident ( if any ). This amount will vary depending upon how long it takes Landlord to find a replacement resident and can not be determined in advance of move-out as it is typically impossible to estimate. In our case, it is possible to now figure out this exact amount. Please see below calculations : Total Rent Paid from XX/XX/XXXX - XX/XX/XXXX to XXXX XXXX XXXX XXXX {$890.00} Please see attached copy of cashiers check paid to XXXX XXXX XXXX on XX/XX/XXXX Total Rent Owed through the end of the signed contract term from XX/XX/XXXX - XX/XX/XXXX {$7400.00} Less Rent for the replacement resident through the end of their signed contract term ( XX/XX/XXXX ) which as of XX/XX/XXXX has been paid in full to XXXX XXXX XXXX ( {$7600.00} ) Please see attached copy of contract signed by replacement residents, XXXX XXXX XXXX XXXX on XX/XX/XXXX Less Security Deposit ( {$500.00} ) Water Charge 45 Days {$7.00} Please see attachment Move Out Statement XXXX XXXX XXXX XXXX XXXX XXXX 45 Days {$79.00} Trash Charge 45 Days {$22.00} Water Charge 45 Days {$65.00} Utility Serve Fee 45 Days {$3.00} Carpet Cleaning {$170.00} Cleaning {$150.00} Painting Touch Up {$100.00} Total amount overpaid to XXXX XXXX XXXX XXXX by XXXX XXXX XXXX XXXX ( {$46.00} ) According to the above calculations and per the contract terms signed by both ourselves as well as the replacement residents, we do not owe any further money to XXXX XXXX XXXX XXXX. In addition, they owe us a balance of {$46.00} as well as any further rent collected between XX/XX/XXXX, the last day of the new residents lease and XX/XX/XXXX, the last day of our signed lease. I expect that you will send me a check for this balance. Attachments included : - Copy of Cashiers Check paid to XXXX XXXX XXXX XXXX on XX/XX/XXXX - My lease agreement with a highlighted section regarding termination - Signed Lease by the new tenants, XXXX XXXX XXXX XXXX - A Copy of XXXX XXXX XXXX Townhomes Move out Statements which do not include the above calculations They then continued to make phone calls to myself and sent again the same letter they sent initially to us by mail. We then sent back to them the same certified letter and copies of evidence above. On XX/XX/XXXX XXXX contacted me by email with a settlement offer stating we now owed more money than the initial debt they were trying to collect. I emailed them back with the same letter as above and the following response : As per the certified mail to sent you on XX/XX/XXXX with the enclosed letter dated XX/XX/XXXX ( attached for your reference ), We do not owe any further money to XXXX XXXX XXXX XXXX. In addition, they owe us a balance of {$46.00}, as well as any further rent collected between XX/XX/XXXX, the last day of the new residents lease and XX/XX/XXXX, the last day of our signed lease. I expect that you will send me a check for the balance. On XX/XX/XXXX a representative called me again and harassed me again about this debt stating that they wanted to discuss another settlement offer and once again harassing me to admit to the debt which is completely invalid. Thank you, XXXX XXXX XXXX XXXX XXXX XXXX pl XXXX XXXX, WA XXXX
03/01/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • WA
  • 98092
Web
To whom it may concern ; Re : Collection account Account number : XXXX This debt is a result of a job loss ; I lost my job and my apartment at the same time. The debt was sent to collections and I made an agreement to pay {$300.00} per month, which is very reasonable amount of money for me. I am a single mother of XXXX and I do n't receive child support, I have student loans and other bills. Columbia Recovery Group agreed to take {$1400.00} XX/XX/XXXX, which was a " down payment '', followed by {$300.00} on XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX. Part of the agreement was that I would pay the debt off this month, but due to unfortunate circumstances I am unable to meet the requirement of the verbal agreement. I am currently filing for divorce and I am having financial difficulties. Today XX/XX/XXXX I called the agency to make a {$300.00} payment to show good faith, I spoke to an agent by the name of XXXX and I explained my circumstance, she was very pleasant and told me she would speak to her superior and get back to me. A few hours later an agent by name of XXXX called me, I explained myself again and he said I had the following options and I quote ; " Make the payment in full, or tell him to have a good day and end the call '', they were going to proceed with legal action. XXXX refused to take my payment or give me more options, he threaten legal action against me and said they would garnish my wages. I must clarify a few things ... I am not refusing to pay the debt. I do n't like owing money. I assumed my responsibility my making a payment every month and have made my payment diligently. I know collection agencies use hostile tactics to make people pay their debt. But they ca n't threaten legal action. This agency has never served me legal paperwork, or filed a judgment against me to threaten legal action or garnishment of wages. They are actually in violating the FDCPA and at this point harassing me to pay the money in full. They also did n't ' give me the Mini Miranda, which again it 's a violation of the FDCPA. I tried to login in to their website to make an online payment and in big bold letters the status on my account is " legal status ''. How can it be in a legal status? I never refused to pay my bill and if there is a lawsuit filed. What court is it through? What is my case number? As far as I know, they ca n't file for legal action if am making payments every month. I am more than happy to continue with my payment of {$300.00} per month until the debt is paid off. The way I was treated in this phone call was uncalled for. Again, I am not refusing to pay, I want to pay the debt, but I ca n't give them money I do n't have. I am using this source, because they wo n't speak to me or take my payment and I hoping that this complaint can help me establish a good consumer/creditor relationship. I want to pay the creditor, they were nothing but good to me, and the right thing to do is to pay my debt. Thank you
10/27/2017 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • WA
  • 99163
Web
My husband and I both received phone calls from XXXX XXXX @ Columbia Debt Recovery XXXX XXXX XXXX XXXX on our cells phones today as well he called my husband at work. I spoke with XXXX XXXX today @ XXXX who informed me we had an outstanding debt with our previous landlord. We moved XXXX XXXX, XXXX. XXXX XXXX claims they just received our file in their office on XXXX XXXX, XXXX and documentation was mailed to our home address " 10 days ago '' per XXXX XXXX. Please note our address is XXXX XXXX XXXX XXXX, XXXX, WA XXXX. XXXX XXXX proceeded to tell me that we owe this debt, that it was a verified debt and that if I did not make payment/settlement arrangements prior to the end of this phone call that he would proceed with legal action against us. I asked XXXX XXXX about getting the documentation so that we could verify the debt and dispute it, however, he said " I have no control over the mail and this was mailed 10 days ago. '' Again, I stated we did not get said documents and that I do not have control over the mail either and that I believed there were laws, or rights that we had 30 days to dispute the debt once we received it in writing. XXXX XXXX indicated he could not give me legal advice and again threatened me with legal action/ '' I will sue you immediately '' if I did not make arrangements with him prior to hanging up the phone today. I felt violated and threatened and his demeanor was very upsetting on the phone, whenever I asked a question. Basically, I felt like I was forced into an arrangement, which I repeatedly stated I had no idea I owed and that I could not afford the arrangements he was demanding. In other words, he was bullying me into make a decision, that I clearly ( if you listen to the recorded phone call, he claims to have ) was not comfortable financially and mentally speaking with XXXX XXXX and in making such arrangements. He indicated that this would hurt our credit scores and immediately after we paid the balance in full, he would indicate the debt was paid in full and our credit scores would go back up. I would like to file this complaint, for him threatening me with legal action, without giving me justification of the debt in writing and allowing me time to get representation and disputing the debt. I feel like his tactics are bullying, threatening and morally not right. I wish I could have had an attorney call him, but he stated " if you do n't work with me today, I will immediately push this into litigation today. '' I am not sure how I could have defended myself. He did indicate he would email me a promissory note that both my husband and I needed to sign and return to him no later than Tuesday XXXX XXXX and that I must reply with the word confirmed in order for this to be a valid payment arrangement. I have not done so yet, as I was too upset about his demeanor with me on the phone. Thank you in advance for your time.
02/02/2019 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • FL
  • 346XX
Web Servicemember
On XX/XX/XXXX, I received a letter from XXXX XXXX representing XXXX XXXX XXXX XXXX ( apartments ) claiming there was a final charge of {$920.00}. There was no statement of charges, no receipts, no explanation of charges, and no proof of any charges owed. I emailed them several times and wrote to them for an explanation of charges and never received any response. Therefore, I turned the matter over to the Attorney General of Idaho, because they needed to contact me within 30 days of move-out to settle charges. The move-out date was XX/XX/XXXX. Therefore, 60 days had passed before contact breaking Idaho Code Section 6-321. They also never at any time informed me where my deposit went breaking Idaho Code Section 6-321 and Lease Section 42 of lease signed on XX/XX/XXXX for 10 months. After me contacting the Idaho Attorney General, XXXX XXXX sold the debt to out-of-state company Columbia Debt Recovery XXXX XXXX. I started receiving letters and phone calls from XXXX at Columbia Debt Recovery. ( included ) XXXX threatened to ruin my credit and turn me into all three credit bureaus if I didn't pay this debt. I asked him for the proof or a statement and he claimed he had proof but could not share it with me. He was calling 5-7 times per day. I finally told him that I did not wish to be contacted by phone anymore and only US Mail under FDCPA and hung up. I disputed the charge with XXXX XXXX and was told it was for extra rent. I did not owe extra rent and everyone agreed on the Move-out date. ( included ) I received a notice on XX/XX/XXXX that my credit had dropped by 32 points and I checked and sure enough, Columbia Debt Recovery, XXXX XXXX has reported this debt to my credit as threatened by XXXX. Please review the included documentation. Idaho Code was broken multiple times and I have never received a straight answer from anyone what the debt is for after asking multiple times. Also, you can see the Move-Out Inspection notations were Excellent.
05/16/2018 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85032
Web
The original Creditor, XXXX XXXX XXXX located in XXXX XXXX, XXXX which is owned by XXXX XXXX XXXX, sent me to collections on XX/XX/2014. The company they are using to collect the debt is Columbia Debt Recovery located in XXXX XXXX. The original amount owed to XXXX XXXX was {$1800.00}. Columbia Debt Recovery has been charging interest on the amount from the day it was handed over. I have reviewed the contract I signed when entering the lease for XXXX XXXX and did not find any language that would indicate Columbia Debt Recovery was legally able to charge me interest. I have reached out to Columbia Debt Recovery and asked them to verify where in the agreement it indicated they were able to charge interest and the representative agreed with me and said he did not see language either and I should not be charged interest. When I asked to have my report display the accurate information, I was told they would have to get approval before updating it and never heard anything further on it. Since I was getting no where with this company, I submitted a dispute through transunion citing an incorrect balance as the reason. Once the dispute was complete it was updated with a note that the balance would be corrected. Instead of actually correcting the balance, they added on to the balance, making it higher. I am getting nowhere with this company and what they are doing is against the FDCPA. I get an update that my balance has gone up monthly, It has a negative impact on my score and will continue to be detrimental every time they raise the balance with their bogus interest charges. The original balance was {$1800.00} my balance now with the fake interest charges is {$2900.00}.
12/06/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98296
Web
I am continually being harassed by a Debt Collector who has charged me with miscellaneous charges from my former landlord. I am in dispute with my former landlord over their refusal to return unto me my security deposit for the sum of {$2100.00}. They are also charging me above and beyond my security deposit of {$1100.00} plus interest for alleged damages. I have asked repeatedly for proof of this collection notice and alleged damages and neither the landlord or the debt collection company has provided any, yet they continue to harass me with threatening phone calls while assessing additional fees charged to me. I have carefully documented my departure of my former residence and the lease agreement, which I was in full compliance with. The Residential Landlord Tenant Act of the State of Washington, required landlords to conduct a Move in Inspection and written checklist, with the tenant at the time of move in. Because the landlord did not do this, I am demanding my security deposit back in full. RCW XXXX specifies that the landlord is liable to the tenant for the amount of the deposit, and the prevailing party may recover court costs and reasonable attorneys ' fees. RCW XXXX requires all landlords in the State of Washington to refund all security deposits within 14 days of vacancy from the tenant. Since I had given notice and which was indicated by the amended lease agreement that I would be vacating the premises prior to the termination of the lease, my former landlord had ample time to refund the security deposit and or send a written letter indicating why they are holding it back.
04/26/2019 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98188
Web
This is the 3rd time I've had to file a complaint on this business and I will not stop until this injustice is corrected. This company is willfully and blatantly non-complaint with their debt collection practices. 1. I never received a notification within 30 days of this reporting on my credit report. 2. When I requested validation of debt, they sent me paperwork with someone else 's name on it. 3. When I dispute with the credit bureaus, genesis " verifies '' that they are reporting the information correctly, but it's blatantly inaccurate. 4. The collection failed to prove that they own the claimed debt. 5. When they found out that they are ignoring federal law and the name on the paperwork doesn't match my name, they sent me a handwritten. 6. The company is illegally charging interest. It's not legal for a company to charge interest unless it's specifically written in the initial contract. I know the CFPB is searching for some Class Action Lawsuits and I think this would be a great company to investigate. If I've had these problems resolving something that is blatantly misleading, inaccurate and unverifiable - just imagine how many consumers are being violated by this company.
03/14/2018 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • XXXXX
Web
We received notice of collection dat ed XX/XX/XXXX. I called and spoke to a representative onXX/XX/XXXX. We do not dispute the debt but we do dispute the amount. I sent a letter via overnight delivery disputing that amount. I received a letter dated XX/XX/XXXX supposedly enclosing validation of the amount. However, there was no validation of the amount in dispute. I then attempted and left numerous voicemails for, the representative I had been speaking with. On XX/XX/XXXX I spoke with a different representative. I attempted to discuss with her the disputed amount. She refused. She then proceeded to call me, my husband, my mothers-in-law and my husband 's employer approximately 10 times per day. I spoke with her again today, XX/XX/XXXX. She informed me that they have entered judgment against us ( without our knowledge ) and will be garnishing my husband 's wages. I sent a letter today via overnight, return-receipt, stating all future contact must be via mail. That all documentation must show that the amount is disputed and that we will be hiring legal counsel.
04/10/2018 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • WA
  • 98043
Web
Columbia Recovery Group DBA XXXX XXXX sent us a letter on XX/XX/XXXX, which we received on XX/XX/XXXX, stating they are collecting on behalf of a landlord {$240.00}. They attached a move out inspection report that was falsely altered after we signed it. We replied by certified mail on XX/XX/XXXX informing XXXX XXXX that we dispute this alleged debt, that we demand verification of these charges within 30 days of receipt of this dispute letter, or else, provide written clearance of this debt. We attached copies of our original signed move-out inspection reports that show no damages to the unit. Where in fact the landlord owe us the damage deposit minus utilities. XXXX XXXX did not respond with written clearance of debt. Nor did they provide verification of the alleged debt. XXXX XXXX proceeded to contact us by phone and email, harassing and threatening us verbally. On XX/XX/XXXX, XXXX XXXX emailed us requesting payment, did not provide verification, and then on the phone threatened to harm our credit rating if we did not pay by XX/XX/XXXX.
10/01/2018 No
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • WA
  • XXXXX
Web
I have been receiving repeated phone calls from XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX WA XXXX in an attempt to collect a debt owed to XXXX XXXX in XXXX, Washington. At least 3 times, I have been contacted by and them and explained to them that they are contacting the wrong individual, who apparently has the same name as I do. I have given them the last four of my ss # and, after doing so, they realize that they have the wrong individual, apologize for contacting me and say that they will update their records. Today I received yet another call from XXXX XXXX from the same institution. I was incredulous that they have yet to correct their records from the multiple times that I have requested them to do so. XXXX XXXX was very condescending, accused me of trying to not pay a debt that I clearly owned, and was in general very unprofessional. As she continued to provoke me, it became very clear that not only was she refusing to listen to my explanation but was set on continuing to speak to me in an accusatory manner.
05/18/2018 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98126
Web
We moved out of our old apartment and broke the lease. However we aren't required to pay a penalty due to an error by our property management company. we notified the property management company on XX/XX/XXXX. that we are not legally required to pay the penatly to break the lease. we sent them an letter on XX/XX/XXXX as well stating all the infractions that they violated. They submitted our penatly to a collections agency anyway and we sent hem a letter on XX/XX/XXXX notifying we we wont have to pay this penatly. we received a letter on XX/XX/XXXX saying that our debt wil be sent to the collection agency if we did not pay within 10 days. The collections agency started leaving voicmails on girlfiends and I 's phone XX/XX/XXXX,XX/XX/XXXX and XX/XX/XXXX, leaving a voiemail each time. on XX/XX/XXXX we received a letter in the mail from the collections agency saying we owed money to them. and that we can dispute the charges within the next 30 days.
09/16/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • WA
  • 98201
Web
I was contacted by Colombia Recovery Group of XXXX, WA on Tuesday, XXXX XXXX at XXXX about a debt that I do owe but am unable to pay. I explained to the man who called that I had just lost my employment security funds for going to school, which meant my spouse and I are now out {$1500.00} a month. His response to this was to threaten wage garnishment, stating that it was " his next legal option ''. I searched the Washington State page for people with judgements against them, and neither my wife or myself have any judgements against us from anyone at all. It is my feeling that Colombia Recovery Group threatened me with legal action to illicit a payment by fear of being sued when they have no such suit against us. This account when to collections in XXXX and I 've only received XXXX letter/bill and XXXX phone calls, and their next step is making threats, which is grossly inappropriate.
02/26/2019 No
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • FL
  • 33813
Web Older American, Servicemember
Received several aggressive phone messages stating that I needed to phone them immediately to be served for a lawsuit. Left message to call XXXX file # XXXX. Spoke with a XXXX XXXX she informed me that she was calling on a very old debt from 2012 of {$1200.00}, said they were prelitigation and they were going to serve me papers on lawsuit and with fees and all it would be {$4000.00}. Said I could pay debt in full, pay {$500.00} or make 12 payments of XXXX a month. When I asked for her to send me paper work she said they would have to charge me {$5.00} fee and would need a credit card to have on file to let lawyers know I am serious. Wouldn't take less than {$500.00} to settle and refused to give me a company address so I could verify it was a legit company. She had very aggressive manor and said they would sue me. She gave me the following number to call her back XXXX ext XXXX
02/08/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98056
Web Servicemember
I am filling a formal complaint against Columbia Recovery Group L.L.C, in the amount of a Default Judgment against me. Columbia Recovery Group, and XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX used unethical, and illegal tactics to collecting an overly inflated alleged debt out of retaliation violating the Federal Fair Debt Collection Practice Act, in a period of XXXX months before even reaching court for a Default Judgment Columbia Recovery Group, along with XXXX XXXX XXXX on-site manager XXXX XXXX revised, and inflated the alleged debt to submit into court making the Default Judgment almost double the original debt. I have attached these documents showing the amounts, and how over four months they had increased, and also a revised collection statement, these documents are in order with chronological order by dates, and exhibit letters with a brief description on this page.
04/05/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • VA
  • 20112
Web
XXXX XXXX XXXX garnished my son 's wages in violation of both Arizona and Washington law by failing to provide proper notice. They then garnish XXXX pay which was exempt from garnishment, again in violation of law. When we had an attorney contact them regarding this, after not responding toe the attorney for almost three weeks, they finally agreed to reverse the garnishment - BUT NEVER DID SO. We then settled the matter for {$4000.00}. They still did not stop the garnishment, and just garnished my son 's wages AGAIN! And they haven't ever reversed the garnishment or refunded the monies taken in violation of the law. They are rude. They don't return calls or emails. They are snooty and seem not to even care that they are violating the law. I find the way they treated us to be disgusting and shameful. I am pretty sure they treat other consumers in similar manner
09/04/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • VA
  • 20175
Web Servicemember
A XXXX/XXXX/2015 dated letter was received at my home in Virginia from XXXX XXXX XXXX regarding a lease from a California Military Base housing I stayed at during XX/XX/XXXX to XX/XX/XXXX. They said I owed {$4000.00} ( XXXX principle with 10 % interest ). This was the first time I seen/known of a charge and I have been in contact with the leasing office regarding other matters and they never mentioned I owed them money. My lawyer wrote a letter concerned this was fraud on Military Service Members. He requested an itemized list utilizing the right to dispute from the letter. No response was received and on XX/XX/XXXX the debt was reported with a lost of XXXX points on my credit report for the amount of {$4100.00} in collections. I still do not know what the debt is for. My husband was also on the collections letter, but was not on the lease.
10/21/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • WA
  • XXXXX
Web Servicemember
Columbia Recovery Group is continuing to report misleading and inaccurate information on my credit report. Which is a tatic used to keep my credit score low. Account reporting XXXX MONTH TERM, How is this possible? I never enter into any contract or signed any documents with this collection agency. They have no right the furnished any information on my credit report. I never gave them any permission. They should be shut down. They are taking advantage of XXXX like myself. They are adding stress to my life and is making it impossible for me to obtain credit. I have only few weeks to buy a home but Columbia Recovery Group is making impossible by reporting misleading and inaccurate information or my credit report. All data reporting must be 100 % accurate, 100 % verifiable and 100 % timely or it must be DELETED. PERIOD!!!!
01/07/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • WA
  • 98204
Web
I moved out of apartments called XXXX XXXX in XXXX Wa, we did a walk thru and everything was fine. I found out later that they put false charges on my credit of over XXXX and reported it to a collection agency which they added interest on it for over 7 years. When I did found out about it I took them to court immediately. The judge ruled in my favor and demanded that XXXX return my security deposit. The judge also stated that I should try and have this removed off my credit. XXXX XXXX XXXX has been doing this to low income families since the year 2000 they have lot 's reviews on there website stating that this is what they do. I would like this removed off my credit please. Thank you
07/30/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • OR
  • 97355
Web
I contacted Columbia recovery group about an account they received from XXXX XXXX apartments that I had discharged due to bankruptcy. They agreed that debt was satisfied and that the account was closed and current. But my credit report still shows it open and active and in collections witch is is not the cash. Columbia recovery group said all the information on there end was done correctly and it should be closed and not showing in collections on my credit report. I have filed a dispute for XXXX for this same account and now I would like to file a dispute for XXXX to remove this. Thank you and my contact number is XXXX
08/02/2018 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • XXXXX
Web
This company has not responded to the original complaint I filed through CFPB in XX/XX/XXXX. Yet, since then they have updated my credit report several times, increasing the balance every single time. Everytime I have had it investigated through XXXX, they respond to XXXX stating they have " corrected the balance ''. They never actually " correct '' the balance, they add bogus charges and it passes XXXX 's dispute process because they claimed they've corrected their error. This is such a fraudulent, conniving and manipulative practice and I can't believe they are still getting away with it.
05/25/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • WA
  • 98055
Web Servicemember
I advised this company that I was never notified you the original creditor of Owing this money. The account is due to be removed from my report in early 2016, but I paid the amount in full to clear it. Columbia recovery still reports to XXXX that I have NOT paid the collection. They ignored my communication to them that I was illegally never notified of owing the debt prior to being sent to collection. They continue to report as unpaid to transunion cespite being paid in full. The account is under XXXX ( XXXX ) XXXX. Please see the attached for correct address of this company
06/07/2019 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • WA
  • 98383
Web Servicemember
Unbeknown to me my wages started to get garnished by Columbia Debt Recovery XX/XX/XXXX. I have been away from work since XXXX on short term XXXX and the company sent documents to my work and I never received them until after the garnishment started. I was not provided legal documents to my resident address or no attempt via phone. If I was properly provided a 30 day notice letter I would have taken the necessary steps to dispute the unk collection. They garnished my wages at 25 % and I have been evicted from my residence due to the fact.
06/20/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • CA
  • 90025
Web Servicemember
The company that submitted this debt is a new management company that took over a rental unit I was renting. I paid the full amount to the office staff in the crossing at the bay. The company fired the office staff and got a new name and new management and the submitted this collection in error where it was paid in full. I went to the office and spoke to the last office staff XXXX that was still there and she told me not to worry bout it will be removed. It 's not my fault she see the account paid in full. Original amount was XXXX.
04/09/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • WA
  • 98023
Web
I thought that collection from my provide apartment. When we end lease that apt does n't return my deposit money so we thought they make up for apartments cleaning fee. Then was 2009. I really do n't know i have serious record on my report before I checked my credit report XXXX month ago for buy house. and then that account joint with my husband. But my husband same account is closed but my own is still open. Anyway, I never has a notice from collection agency before they report on my credit report.
01/21/2017 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98499
Web
Columbia recovery group have repeatedly reported for over 2yrs a fraudulent account on my and my son 's credit reports. It has been in disput and in some places they did n't report it as disputed and they refuse to seek judgement in this matter or to address a proper investigation to this alleged debt as there is video they refuse to acknowledge and view. They used deceptive tactics to ligitimze the claim. It 's fraudulent and extortion they are practicing.
09/16/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Used obscene/profane/abusive language
  • FL
  • 336XX
Web
I spoke with the representative named XXXX on XXXX XXXX, 2015. He cursed and was verbally abusive towards me, and my husband. Also, he offered to have me make a payment up front of {$150.00}, and I said no I could not do it that night, and when my husband called today XXXX XXXX, 2015 to make the partial payment of our debt, he called me a liar to my husband, and hung up on him. That is not professional and verbally abusive.
06/14/2019 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • WA
  • 981XX
Web Servicemember
Columbia Debt recovery began garnished my wages without my knowledge on XX/XX/19. I was not served & not given a 30 day notice of this debt so I could dispute. I am now homeless and cant find a place to live because they are taking 25 % of my short term XXXX pay. I will file a civil suit against Columbia Debt Recovery and their business should be shut down due to predatory & illegal collection/judgment practices
04/28/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • WA
  • 980XX
Web
This company is automatically charging me their legal/attorney fees for a court summons, and including those fees in the settlement on top of the original debt plus interest. I was n't even notified or aware of the debt or that I would be sued. I was n't even aware of the debt itself, I had to contact the original creditor to confirm their contact information.
04/28/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • WA
  • 980XX
Web
I never received written notice of this debt from the company and never got the opportunity to dispute or validate the debt within the 30 day grace period. The collection account never showed up on my credit report as well, yet now they are charging me for legal fees for a court summons, but I have yet to see any paperwork for the court summons.
07/30/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • OR
  • 97355
Web
On my XXXX it shows Columbia recovery group has an open account in collections for me for XXXX XXXX apartments. The account was discharged and satisfied from bankruptcy. It is still open and affecting my credit score.
06/13/2018 No
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • GA
  • XXXXX
Web
I received a call from " XXXX XXXX '' with this number. Claimed to work for the county. Complete lie, threatening to arrest me etc. I recorded phone call and voicemail.
02/04/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Used obscene/profane/abusive language
  • WA
  • 981XX
Web
Harassment, mocking me, nagging, does not record my calls! Does I have tried to pay in the past and the amount is never good enough
06/04/2019 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • WA
  • 984XX
Web
Ive paid my debt through Columbia recovery XX/XX/2019 and Im still getting that I owe them from every credit agency.
01/18/2019 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • AZ
  • 85143
Web
Sent an email with personal information regarding the debt.
05/29/2019 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • WA
  • 98337
Phone
04/26/2019 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92025
Referral
03/05/2019 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • NE
  • 68123
Web
02/14/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 98580
Web
07/25/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • PA
  • 19107
Web
01/08/2018 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • CA
  • 92673
Web
10/03/2017 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92131
Web
05/12/2017 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
Phone
05/10/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • WA
  • 98001
Web
04/18/2017 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • OR
  • 97701
Referral
04/12/2017 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98055
Referral
11/19/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • WA
  • 98101
Web
07/26/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98188
Web
05/14/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98445
Web
04/23/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98065
Web
04/12/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98203
Web
04/06/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98198
Web
01/13/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98019
Postal mail
07/09/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NY
  • 98033
Web
05/19/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • WA
  • 98055
Web Servicemember
03/10/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Impersonated an attorney or official
  • WA
  • 98499
Web
02/25/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 90211
Phone
12/04/2014 No
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98112
Web
11/14/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • HI
  • 96786
Web Servicemember
11/04/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WA
  • 98012
Web
09/10/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • WA
  • 98902
Web Servicemember
08/28/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98028
Web
07/30/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98444
Web
07/23/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WA
  • 98119
Web
05/07/2014 Yes
  • Debt collection
  • Federal student loan
  • Disclosure verification of debt
  • Right to dispute notice not received
  • WA
  • 98402
Web
02/07/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 92223
Web
01/07/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • 10026
Postal mail
11/14/2013 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91325
Phone Older American
09/05/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • WA
  • 98028
Phone
07/17/2013 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • WA
  • 98409
Web
07/11/2013 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Attempted to/Collected exempt funds
  • WA
  • 98046
Web