College Loan Corporation CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
11/20/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX XXXXX	Web
Please accept this final written OFFER OF SETTLEMENT BEFORE LITIGATION as my attempt to amicably resolve your continued willful violation of the Fair Credit Reporting Act regarding your refusal to delete all of the UNVERIFIED Late account information from my consumer file. Despite my three written requests and complaints, the unverified Late items listed below still remain on my credit report in violation of Federal Law. In the results of your re-investigations, you stated to the Creditor Bureaus that you verified that these items are being reported correctly? You still have not identified who in your company verified the accuracy of these Late accounts or how they verified them? As previously pointed out to you, XXXX Law Dictionary, 6th Edition, 1990, defines Verification as, Confirmation of correctness, truth or authenticity, by affidavit, oath, or deposition. Affidavit of truth of a matter stated and object of verification is to assure good faith in averments or statements of a party. What this means is that your company must be willing and able to produce a document that proves the account ( s ) in dispute belong to me and the information being reported is accurate and you must be able to do this in a court of law. Someone in your company must authenticate the documents in your files that were used to verify the disputed accounts and to do this they must have 1st hand knowledge of the alleged late account ( s ) and all that has ever transpired for the alleged account ( s ), under oath and under the penalty of perjury. Your failure to provide me with verifiable proof required for your company to post the accounts listed below is evidence that it does not exist and therefore is proof that you cant properly Verify the accuracy of any of the disputed accounts. Please be advised that under Section 611 ( 5 ) ( A ) of the FCRA you are required to promptly DELETE all information which can not be verified. College Loan Corporation XXXX/ CLC XXXX
01/21/2017	No	Student loan Federal student loan servicing	Dealing with my lender or servicer Having problems with customer service	OH 43230	Web
I noticed on my credit report this student loan was reporting as 90 and 120 days past due in XXXX and XXXX XXXX.I believe this information to be erroneous. I have tried contacting this company and contacting the credit bureaus to no avail. There are several reasons I do not believe the reporting is erroneous : 1. I am attaching a copy of my college transcript which shows me full time enrolled through summer quarter 2012, which would have ended in early XXXX 2012, which would have meant my loans should have been in forbearance. The would have been removed in XXXX so the most the loans could have been in 30 days past due. 2. I was never given any information from the lender about the loan. I called the lender last night and spoke with XXXX, who was very helpful. He advised that calls were made to phone number ( XXXX ) XXXX. That is not and has never been my phone number. My phone number is area code XXXX. I had XXXX repeat the phone number on file twice. He also advised a correspondence was mailed to XXXX XXXX XXXX That was not the correct address for me at that time either. XXXX advised me that during a call to set up payments on the account in XXXX 2012, when my account was current and I was being proactive, I would have supplied the lender with the false phone number and address. That seems illogical for someone that proactively called in a made a payment. I pleaded with him to pull the call and listen to see what occurred. He called me back this evening and stated the call ca n't be reviewed due to retention policies. However, he advised that he has to assume the lender did what they were supposed to do. So if you do n't know who made the error, it has to be the customer? That seems unfair and deceptive. I feel helpless in having this issue resolved. Please help!
05/27/2020	Yes	Debt collection Private student loan debt	Written notification about debt Didn't receive enough information to verify debt	FL 33144	Web
In XX/XX/2019 I received a letter from XXXX XXXX regarding an alleged debt for a private student loan. I was unaware of any private student loan in collection or not paid since all of my student loans were transferred from College Loan Corp to XXXX. I checked my credit report and XXXX XXXX is reporting this alleged debt as a collection. I contacted XXXX XXXX and requested documents verifying this alleged debt. XXXX XXXX sent me copy of the promissory note dated XXXX. I called XXXX XXXX and explained that it has been 13 years since the date of those documents and they have exceeded the legally allowed time to report this alleged debt to the credit bureau. They said that the debt became due sometime after that date. I have requested documentation proving that this debt became due or was paid at any point to support their reason for continuing to report it to the credit bureaus and they have failed to provide documents. It has now been 8 months since I have been requesting proof and they have not been able to provide any proof and yet they continue to report the debt to the credit bureaus despite this alleged debt being 13 years old. At this point I am looking into hiring an attorney to handle this matter as the XXXX XXXX inaccurate credit reporting is now causing me monetary damages.
12/04/2018	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt is not yours	TX 76107	Web
I was called at my workplace and my cell phone numerous times by XXXX XXXX XXXX. They told me I co signed on this private student loan that was now in default because the primary person who took the loan did not pay. They told me this would negatively affect my credit because I was the co signer. They offered a settlement which I could not pay. We agreed to {$50.00} bi weekly ( $ 100 monthly ) to pay down this amount owed which I have been paying since XX/XX/XXXX. On XX/XX/XXXX I asked for verification on how much I have since paid and how much was left on the balance. On the XXXX, I asked them to send me proof I was the co signer which I do not believe at this point I am. The woman on the phone agreed to send. I then called back asking to cancel the ACH payments in the meantime until I had received the proof I was the co signer. They then told me I could not get the proof I was the co signer if I cancelled the payments. I would like either proof I am the co signer on this account or the {$2600.00} back that I have paid on this debt that was not mine due to the misrepresentation of this debt collector agency. I am attaching the letter sent to me that shows the original consumer 's name and not mine.
06/27/2019	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt is not yours	TX 77091	Web
On XX/XX/XXXX, I received a copy of a promissory note from the organization XXXX for a Federal Stafford Loan from XXXX. The personal information on the document is either irrelevant or fabricated. XXXX was able to garnish my wages without contacting me. On the promissory note, the information provided is completely fabricated and uses my maiden name ; I legally changed my name in XXXX. I lived in XXXX - XXXX XXXX - from XXXX to XXXX, at which time Federal Stafford Loans were taken out in my name in XXXX, XXXX, and XXXX. Additionally, the information connected to the two references is not even people I am connected with. The mailing address, phone number, and email address are fake. According to XXXX, the loan was disbursed to the University XXXX XXXX ; however, the University XXXX XXXX states that they do not have a record of the disbursement. In closing, a loan of {$21000.00} was taken out using inaccurate and fraudulent information connected to me ; the only information which is correct is my birthdate and social security number.
01/06/2017	Yes	Student loan Federal student loan servicing	Dealing with my lender or servicer Received bad information about my loan	OH 43230	Web
XX/XX/XXXX my student loans entered repayment. I received statements for payment from all of my student loan holders except for one : College Loan Corporation. I never received one statement from them. All of my other student loans were paid as agreed. Eventually I contacted that company because I decided to consolidate my loans to make repayment easier. At that point I was advised my account was in default. I was awed because I received NOTHING from them. The loan was paid off almost immediately, XX/XX/XXXX. Now I have a delinquency on my credit report which I is unfair. Me not receiving the statements ever was extremely deceptive and predatory. The loan has been satisfied for five years with any applicable fees covered.All I ask at this time is for my good name to be restored and my credit repaired due the College Loan Corporation 's error.
08/08/2023	Yes	Student loan Federal student loan servicing	Dealing with your lender or servicer Need information about your loan balance or loan terms	NY 11205	Web
Loans XXXX XXXX ( {$72000.00} ) and XXXX XXXX ( {$36000.00} ) state origination in XXXX. I did not have any loans originating in the year XXXX and assume that these refer to loans originating between XXXX and XXXX. The issue here is that the loan term I recall provided discharge after 20 years on these loans. I am currently being asked to continue payment on these loans for another 10+ years. No MPN ( master promissory note ) is available to review on these loans.
04/26/2016	No	Student loan Federal student loan servicing	Dealing with my lender or servicer Need information about my balance/terms	FL 33772	Web
Is it possible to get a history of my student loan consolidation that includes loan numbers, loan types, the funds that were dispersed and the names of the institutions that were paid. It has been frustrating, i have called servicers, lenders, dept of ed, XXXX, numerous times for information. No one seems to have the details. Is there any way I can find this information so I know the loans that i have paid. There are discrepancies between my records and XXXX.
01/13/2020	Yes	Student loan Private student loan	Incorrect information on your report Account information incorrect	FL 33487	Web
In 2006 I took out a federal student loan in the sum of {$12000.00}. This loan was assigned to CLC and then XXXX. I fully and completely paid off this loan online. The assignee now falsely claims that I not only have not paid off that loan, but that I have two additional student loans which are being reported as delinquent, thereby adversely affecting my credit score.
12/29/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	PA 19128	Web	Older American
Received correspondence from XXXX XXXX, XXXX XXXX XXXX, XXXX, MA XXXX have a second address on form of XXXX XXXX XXXX, XXXX TX XXXX phone number XXXX - stating that they are collecting a debt from original creditor college loan corp/XXXX. Total due {$10000.00}. This is not my debt and they will not provide me with documentation about this debt.
07/27/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	CO 808XX	Web
Loan was paid. Complaint against XXXX XXXX, The school falsely advertised XXXX XXXX XXXX XXXX XXXX. XXXX XXXX was never accredited that type of XXXX, instead midway through, the cirrocumulus was changed to XXXX XXXX XXXX ...
02/22/2023	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt was paid	PA 19128	Web
Nothing is owed to College Loan Corp. Have contacted this collection agency several times and they still continue to send bills. They need to stop.
03/02/2017	No	Debt collection Federal student loan	False statements or representation Impersonated an attorney or official	TX 77346	Web
In XX/XX/2013 this Account was consolidated into XXXX Acct # XXXX
02/02/2022	Yes	Student loan Federal student loan servicing	Dealing with your lender or servicer Need information about your loan balance or loan terms	VA 20147	Web	Servicemember

09/11/2020	Yes	Debt collection Private student loan debt	False statements or representation Attempted to collect wrong amount	CA 94601	Phone

07/11/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information is missing that should be on the report	NY 130XX	Web

10/08/2018	Yes	Debt collection Federal student loan debt	Written notification about debt Didn't receive enough information to verify debt	AZ 85041	Web

07/25/2018	Yes	Student loan Federal student loan servicing	Dealing with your lender or servicer Received bad information about your loan	NJ 08854	Web

05/22/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	WA 98004	Web

05/30/2017	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	FL 32829	Web

03/20/2017	Yes	Consumer Loan Installment loan	Taking out the loan or lease	NY 13021	Web

03/05/2017	Yes	Student loan Federal student loan servicing	Dealing with my lender or servicer Received bad information about my loan	NY 10450	Web

06/24/2015	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Having problems with customer service	CO 80013	Web

07/28/2014	Yes	Student loan Non-federal student loan	Can't repay my loan Can't decrease my monthly payments	GA 30120	Web	Servicemember

02/19/2014	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Having problems with customer service	IL 60417	Web

01/23/2014	Yes	Debt collection Non-federal student loan	Cont'd attempts collect debt not owed Debt is not mine	GA 30046	Web

02/26/2013	Yes	Student loan Non-federal student loan	Repaying your loan	TN 37803	Phone

07/23/2012	Yes	Student loan Non-federal student loan	Getting a loan	MA 01432	Web	Older American

06/15/2012	Yes	Student loan Non-federal student loan	Problems when you are unable to pay	OH 43215	Web