COLLECTIONS USA, INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/12/2023 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85381
Web
I moved into the apartment complex called XXXX XXXX in 2021 and immediately started having issues with the management in the complex. They were very unprofessional and always received fee notices for things that didn't make sense. However, the main issue was due to the numerous eviction attempts and charges they made without following due process. Our apartment was unhabitable for 4 months due to roof leakage ( not related to our use of the apartment ) which made a hole in the ceiling. The leack impacted XXXX of the bedrooms and hallway.They had to come in tear walls down and rebuild them and replace carpets. We were instructed to remove all furniture out of the areas of impact and highly inconvenienced the other living areas.They took a very long time to fix this issue and due open insulation, my son began to have severe allergic reactions to the air. We were never removed from the apartment or provided temporary housing and were charged full rent for all the months. They actually proceeded to increase our rent during that time, even though we had a signed lease agreement with a lower rate. Around this time as well, we started having issues with the washer which we reported numerous times in person and via email. Their excuse was to not fixing it was because it still turned on and they would not replace it. They were also too busy. Due to this issue for months, we decided to buy our own washer after asking for permission to do so. We removed the dysfunctional washer and placed it in the front patio for them to pick up. They did not and proceeded to push an eviction notice due to the washer being on the patio. Their argument was that they had no place to put the washer and thus could not remove it from the apartment. I was responsible to keep the washer inside the apartment. So I had to move it to the bedroom patio. After 9 months, they had attained a new washer to install in the apartment, but I asked if I could keep my washer instead as I had already purchased it. They stated they would follow up with corporate. However, within a week and no response to the original question, they served us an eviction notice due to failing to remove the washer from the patio. At this point, I did proceed to move out and clean the apartment fully before leaving. They attempted to charge me $ XXXX for miscellaneous fees and would fail to provide the source of these fees. We had no reason to be evicted. There was no proof of any error on my end and they failed to follow proper eviction process. It was never sent to court, there was no court hearing with a judge. Nothing of the sort. They have reported 2 evictions on my credit report and my sons which is making it very difficult to qualify for another place because of this. The main point of contact in the office was XXXX XXXX. She is very unreasonable, very disrespectful, and outright unprofessional. She continuously threatened to kick us out throughout the entire time we lived there. Now, she sent me to collections for a balance due to alleged damages to the property. I took pictures of the apartment prior to our move and she is unwilling to show proof of said damages. We attempted to get assistance from the corporate property management company XXXX XXXX XXXX. No one is there to provide help. They still refuse to provide any documentation of the eviction notices and/or reason for remaining balance.
06/17/2022 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85286
Web
I am a federally protected consumer and I have strong reason to believe the XXXX XXXX XXXX Collections USA INC is in violation of Federal Law, and State Law. On XX/XX/22 I was in the process of extending myself credit for a credit card transaction which is my right under XXXX. And I looked at my consumer report being furnished by XXXX and I saw duplicate collection accounts being furnished from the same company COLLECTIONS USA INC, with the same account numbers # XXXX XXXX XXXX XXXX, same amounts owed {$840000.00}, {$990.00} {$990.00}, same everything. There is no way these collection accounts should be on my consumer report. First Federally these collection accounts being furnished on my consumer report are covered under and in violation of the XXXX XXXX XXXX of XXXX my privacy of nonpublic personal information ''. XXXX XXXX Code XXXX It is the policy of the XXXX that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information so XXXX and COLLECTIONS USA INC appear to be conspiring by violating this Law by furnishing my nonpublic personal information and also appear to be conspiring and subject to XXXX XXXX CODE XXXX Whoever makes any extortionate extension of credit, or conspires to do so, shall be fined under this title or imprisoned not more than 20 years, or both. And I'm aware of FTCs case against XXXX XXXX XXXX, XXXX. The FTC says XXXX used debt parking to collect fake or questionable debts. Debt parking is an illegal practice where XXXX post debts to peoples credit reports without first trying to contact them. Many people dont learn about the debts until they apply for loans, jobs, or housing, and someone pulls their credit report. Some people pay the debts to clear their credit even if they dont owe them. Others never discover the debts but lose job offers or other opportunities because of the information. Like I reported in the begining of complaint I was in the middle of extending credit when I saw these collection accounts on my consumer report so it was very shocking in middle of the transaction to see these collections " pop up '' on my consumer report. Secondly under the FAIR DEBT COLLECTION PRATICES ACT XXXX XXXX CODE XXXX ( D, XXXX, F ) I see COLLECTIONS USA INC are in violation HARRASMENT AND ABUSE false misleading abusive deceptive tactics as " PUTTING DUPLICATE COLLECTIONS ON MY CONSUMER REPORT ''. FALSE MISLEADING PRATICES, UNFAIR PRATICES. Thirdly under XXXX COLLECTIONS USA INC is in violation of ARIZONA COLLECTION LAWS XXXX, XXXX engaging in false misleading practices 'placing duplicate accounts on my consumer report '' being oppressive, vindictive, illegal collection methods material misrepresentation. COLLECTIONS USA INC never showed me they were licensed and bonded which are required to collect in ARIZONA and most importantly when asked show the " THE CHAIN OF TITLE '' never provided. With so much violation of Federal and State rights and damages to my consumer report and trying to prohibit me by damaging my creditworthiness to extend credit all this done by COLLECTIONS USA INC I need the help of CFPB for immediate resolution.
06/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • XXXXX
Web
I started receiving calls from a group called Collections USA out of XXXX, AZ. This is from a judgment on an eviction that I had back in XXXX. Because their client XXXX XXXX XXXX gave me bedbugs on two occasions. That's the reason for the eviction. I have spoken with them about this and have for years, despite repeated calls to try to get me to pay the amount. I have told them that I do not have the money and that I owe other debts and that when I get those paid off that I would get to them when it's their place in line. I have told them that I do not want to pay it out of principal on account of the bedbugs. Which is neither here, nor there. During the last couple weeks, I have needed to find housing for myself and my credit is getting ran and they were possibly spoken to by the new apartment leasing company that I applied to - I don't know? But what I do know is that their calls started on XX/XX/XXXX and they called again on XX/XX/XXXX ( I didn't pick up either time ). These calls are coinciding at the same time I am looking for an apartment. Then on the same day XX/XX/XXXX I received a notification from my XXXX credit reporting app that I had another collections account added to my report and I looked and it's COLLECTIONS USA, again. This time saying that it's for the same debt, but for the {$3.00} difference in interest that the court taxes on every month ( the interest I have known about all along and another of their coercion tactics ). But it's saying that this account is from XX/XX/XXXX??? Why is there the original one on there from XX/XX/XXXX too?? This is where I have a problem. It is intimidation on their part and they shouldn't be allowed to conduct business this way if that's how they conduct business. I called and left a voicemail on Friday XX/XX/XXXX and told them to contact me immediately. It had turned into Monday XX/XX/XXXX at XXXX XXXX and I hadn't heard from them and so I contacted them to see why they would put that other flag on there and they told me that " they didn't know? '' but that " they could garnish my wages ''. I told them that I had already done this song and dance with them and that what they was saying wouldn't work. They then said they would have their billing department " look into it '' and " get back to me ''. I then proceeded to tell them that I would be contacting XXXX XXXX for hire ( which I have ) because I felt that this was " probably not legal ''. XXXX XXXX has stated that they have " dealt with them before '' and that it " isn't surprising what they're doing ''. This is why I am filing this complaint against them, along with getting representation. They are predatory and advantageous at best and I would like them to leave me alone about this and I would like to see that they and the debt go away for their borderline fraudulent activities.
12/20/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • LA
  • 70043
Web
I noticed that you are reporting inaccurate data - such as : REPORTING AN ACCOUNT AS A COLLECTION ACCOUNT MULTIPLE MONTHS IN A ROW WHEN AN ACCOUNT CAN ONLY GO INTO COLLECTIONS ONE TIME. NOT 4 TO 24 MONTHS IN A ROW LIKE YOU ARE REPORTING IT!!! AND NOT AS A BRAND NEW COLLECTION EACH MONTH ... YOU HAVE REPORTED THESE ACCOUNT INACCURATELY LONG ENOUGH.. .REAGING OF AN ACCOUNT IS A MISREPRESENTAION OF MY CREDIT HISTOR-Y ... XXXX so DELETE THESE ACCOUNTS NOW!!!! PLEASE!!!!! I have fully researched my rights and found that the Fair Credit Reporting Act does not allow you to victimize innocent credit worthy people by reporting erroneous false information. Under the FCRA, the following applies to me XXXX Louisiana Laws Civil Code CC 3494 Actions subject to a three-year prescription Universal Citation : LA Civ Code 3494 SECTION 2. THREE YEAR PRESCRIPTION Art. 3494. Actions subject to a three-year prescription The following actions are subject to a liberative prescription of three years : ( 1 ) An action for the recovery of compensation for services rendered, including payment of salaries, wages, commissions, tuition fees, professional fees, fees and emoluments of public officials, freight, passage, money, lodging, and board ; ( 2 ) An action for arrearages of rent and annuities ; ( 3 ) An action on money lent ; ( 4 ) An action on an open account ; and ( 5 ) An action to recover underpayments or overpayments of royalties from the production of minerals, provided that nothing herein applies to any payments, rent, or royalties derived from state-owned properties. Acts 1986, No. 1031, 1. civil code sec. 2 art. 3494 Louisiana Also I would like to state you keep deleting accounts and then the creditors add them back to my credit and re age debts that are in fact 3 + years older and also none of the creditors are registered in the state of Louisiana. I have provided proof were accounts have been deleted and creditors are illegally adding accounts back as new accounts. I have also provided proof that you are reporting accounts open that have been charged off and in my state prescription which is only allowed there Years ... do whats right and delete these accounts as you are reporting false documents!!! The following accounts listed on my credit reports as follows XXXXXXXX XXXX provide me with a lease.. never lived in XXXX and company that us collections is trying to collect debt for is no longer in business.. Ive contacted this company no response. They cant provide a lease this is not me. 3 year remedy here in Louisiana where I have lived for 5 years. No contract
04/13/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85024
Web
When I moved out of my apartment in XXXX XXXX XXXX in XXXX Arizona on XX/XX/16. At the time, I signed a document stating that I was closing out my lease and that there were no charges owed in addition to any fees agreed to upon taking the lease ( security/cleaning/pet deposit, etc. ). The apartment complex then re-rented the apartment to another tenant on or around XX/XX/16. I was NEVER notified that the apartment complex was stating that I owed {$420.00} for " damages '' to this apartment until I found out that I was sent to collections for this amount. In XX/XX/2016, I disputed the charges directly with the apartment complex and the collection agency and all 3 credit agencies. However, the debt is still listed as owed by me on my credit report. I just recently disputed these charges again and the apartment complex collection agency sent documentation ( which I never received before ) and which is clearly altered and fraudulent stating that AFTER I moved out on XX/XX/16, they found damages ( when another tenant was already renting the unit ) and providing " proof '' that I signed off on these charges. This paperwork is fraudulent! It was clearly altered after I left and dated it after I signed all the paperwork and moved out!!! I was never notified that XXXX XXXX XXXX stated that I owed {$420.00} ( over my other deposits ) and that they had sent me to collections. A search of XXXX will show that this is a known and common tactic of this apartment complex.
07/18/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85142
Web
I had given a 60 day notice to vacate my apartment in XX/XX/2013 from XXXX XXXX XXXX in XXXX, AZ. Since we had purchased our first home and closed escrow on XX/XX/2013. On the written 60 day notice we had given the property manager for XXXX XXXX XXXX the dates were blacked out. Then advised they did not receive sufficient time to vacate the property and were going to be charged an amount of over {$5000.00} to move out plus rent for XXXX. We decided to take this to court. On XX/XX/2013 we appeared in court with the property manager. The XXXX ordered XX/XX/13 XXXX for the agreed eviction/surrender move out expenses of the apartment for the amount of {$2000.00}. We moved out of the apartment and paid the amount in full. Received an additional moved out statement for XXXX. Charging and additional termination fee of {$1900.00} and concession repayment of {$1400.00} on top of the agreed amount. Contacted the property manager for XXXX XXXX XXXX, they advised charges were correct. Contacted their attorney, refused to discuss the judgment unless we were in court. The charges could not be explained or justified, even though we complied with the 60 day vacate notice, which was also blacked out. We also never received a vacate pay or quit notice. We had paid our debt in full and do not owe any debt to XXXX XXXX XXXX or Collection USA company. An amount of {$2900.00} was sold to Collection USA company and still trying to collect this not agreed amount.
11/09/2018 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85009
Web
XX/XX/18 I received notification from my credit bureaus XXXX my credit has been changed. I viewed the debt collector asking for approximately {$2300.00}. I am concerned because that is very incorrect and false information and furthermore I never received notice of a court date for allegations of a judgement. I know my security deposit was a XXXX dollars and the XXXX XXXX apartments kept ALL of my security deposit. The day I vacated I asked the managers assistant and main manager for documentation providing I am leaving and everything as been satisfied. I was told yes and my security deposit will be sent to me by mail. I can leave now. I do have a video recording of this conversation because I am aware this apartment complex has commited fraudulent claims in the past. I also have a witness who was present during this conversation. I also have pictures to show the apartment was left as is and clean. This extremely high judgement is a false claim and detrimental to my credit history and character as a consumer. I want this information corrected immediately. I also would like to see the file of what was alleged for judgement so I can dispute in court if need be, as I have every proof needed to show this amount is false and incorrect information on my credit report.
04/15/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • IN
  • 47150
Web
On XX/XX/2017 I viewed my CBR as I do each month. I noticed that there was a collection item listed on my report. I immediately disputed this item against my credit as I had NEVER received anything in the mail regarding this. On XX/XX/2017 I received a response to the dispute from XXXX stating that this item had been reviewed and found that it was an accurate reporting against me. Again confused because I had never received anything in regards to this debt. On XX/XX/XXXX I receive a letter from the agency ( Collections USA located at XXXX, XXXX, AZ XXXX ) this letter was dated XX/XX/2017 several days after the item was already reported against my credit report. My complaint is this. For some reason I feel that this must be some sort of FDCPA violation. How is it legal for an agency to report something against your credit before sending the initial 30 day demand letter giving an opportunity to dispute the item BEFORE it is placed against someone 's credit. Should n't they be allowed the 30 day ( lawful dispute time ) before it is reported?
08/22/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91206
Web
Complaint following complaint # XXXX I have attempted numerous calls X/XX/2017, X/XX/2017 left numerous messages to XXXX XXXX XXXX rep at Collections USA and left messages on main line for a call back pertaining my case with XXXX XXXX XXXX in the amount of {$4900.00} for early termination due to domestic violence. State law ( XXXX. Rev. Stat. XXXX ) provides early termination rights for tenants who are victims of domestic violence and ( XXXX. Rev. Stat. AnnXXXX XXXX XXXX XXXX ) for providing access to my sole leased apartment to my ex husband and witnessing him entering my apartment through a balcony ( email sent to XXXX and XXXX subject line security ) and not calling the police. I was granted relocation to XXXX as soon as my divorce was finalized for safety ( in decree documents ). Collections USA Inc. has been unresponsive to my efforts to clear this debt and remove it from the credit bureau. I have the following mentioned documents and they wo n't answer my calls to provide them with requested documents.
10/19/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30135
Web
I noticed there was an inaccurate account on my consumer report. I am not liable for this or any debt with XXXX XXXX XXXX XXXX nor have I ever had a contract with Collections USA account number XXXX. They can't provide me with a copy of the application of this debt proving my acknowledgment and commitment to the repayment of this debt like I have asked them for. Consumer reporting agencies assume a responsibility to report consumer information to the best of their ability with maximum accuracy. This is the law according to the FCRA. I contacted XXXX and asked them to investigate and remove the inaccurate account from my consumer report. That they are illegally reported and I requested specifically their alleged original application bearing MY signature. They have not been able to provide such proof to me. This is a violation of the Fair Credit Reporting Act and this disputed item may not appear on my credit report if it can not be supported by evidence or proof.
03/10/2023 Yes
  • Debt collection
  • Mortgage debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NC
  • 28269
Web
My name is XXXX XXXX and XXXX XXXX, The Collection company by the name of Collections USA, reported a debt by XXXX XXXX XXXX XXXX on my credit report. When the leasing company, XXXXXXXX XXXX XXXX XXXX was contacted they couldn't verify my tenancy, and they weren't able to find my former information. The collection agency is falsely identifying themselves as being hired by XXXX XXXX XXXX XXXX and states they received my personal information from them. The former leasing company I leased with is no longer managing that property and is trying to collect a debt to that property they no longer manage. I don't owe past rent, as well as, for the timeframe they claim, because I was residing in another state. Collections USA misrepresent the leasing company, XXXXXXXX XXXX XXXX XXXX, in XXXX XXXX Missouri. XXXX XXXX XXXX XXXXXXXX has no information on me that could have been transferred to Collections USA, as they claimed.
05/01/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30078
Web
I have repeatedly told them ( Collections USA ) for the last couple of years that this debt is not mine. In XXXX, someone called me and I explained to him that I did not live at the apartment during that time. He stated he will look into it but I never received a call back. XX/XX/XXXX its was put on my credit and I disputed it. They stated it was correct and sent me an itemized billing statement with dates that were past my move out date and lease. I also have called the original creditor. They stated they will investigated but I have not heard anything back. I stayed at this apartment ( XXXX XXXX and XXXX XXXX, XXXX XXXX XXXX XXXX. Did all of the proper move out procedure with my roommate at the time due to it being a student apartment. I paid the last months rent and turned in my keys on the move out date of XX/XX/XXXX. I also moved to another apartment in XXXX XXXX XX/XX/XXXX.
09/14/2022 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85326
Web
Collections USA has a debt from someone who harassed me and damaged my property. I had a restraining order against them and they fought the restraining order ( I did not know ) the judge then told Them I had to pay attorney fees ( I did not know this either ) my harasser lied about the attorneys fees, sold the debt to collections USA, lied to them about the debt, Collections USA is lying about the amount and so is the perpetrator, the courts said that he cant sell the debt to a collection agency and that he has too have proof and attorneys bills that collections USA and the perpetrator failed to provide. collections USA also keeps putting hard inquires on my EX credit report without my permission. I feel harassed and staked now by not only the initial perpetrator I took to court but now by Collections USA. This system is beyond broken to even allow a sit ion like this to happen.
05/17/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • AZ
  • 85008
Web
You've paid off 44 % of your collection amount. Balance {$2200.00} Highest Balance {$4000.00} Opened XX/XX/2015 ( 2 yrs, 8 mos ) Account status Open Type -- Responsibility Joint Remarks Placed for collection Original Creditor Name XXXX XXXX APARTMENTS **I WAS UNAWARE THAT THE COLLECTION WAS SENT TO A COLLECTIONS AGENCY. WE MADE ARRANGEMENTS WITH THE LADY IN THE FRONT TO TAKE CARE OF THE CHARGES. WE LEFT HER OUR FORWARDING ADDRESS. WE WEREN'T TOLD OR GIVEN NOTICE THAT THE CHARGES WERE BEING SENT TO A COLLECTIONS AGENCY. THE COLLECTIONS AGENCY CALLED AND DID NOT STATE THAT THEY WERE CALLING IN AN ATTEMPT TO COLLECT A DEBT, THEY DID NOT VERIFY MY IDENTITY BEFORE THEY STARTED TALKING ABOUT MY ACCOUNT. THEY GAVE INFORMATION OUT OVER THE PHONE WITHOUT GETTING CONFIRMATION THAT ITS THE CORRECT PERSON ON FILE. I WAS NOT GIVEN ANY PAPERWORK LETTING ME KNOW OF THE RIGHT TO DISPUTE DEBT.
05/17/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85395
Web
I have given this collector more than sufficient opportunity to provide validation of debt and have yet to receive any validation. I sent a formal letter to the collector in XXXX and didn't recieve validation. I filed a complaint on XX/XX/XXXX with the CFPB and the collector didn't respond until XX/XX/XXXX. They claimed they sent validation via postal mail that day but nothing was received. I asked for the collector to confirm the following and they didn't provide any of it nor have they ceased reporting the supposed debt : -- Please provide a breakdown of fees including any collection costs and medical charges -- Provide a copy of my signature with the provider of service to release my medical information to your company or any individuals within the company. -- Cease any credit bureau reporting until debt has been validated by me.
05/09/2023 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • GA
  • 30157
Web
My rent was paid up through XX/XX/2022. I sent certified letter stating I would not be renewing my lease and gave a date when I would vacate the property. I tried to notify by phone when I was bringing the key because they were closed when I got off work and I moved and worked a hour away. The number was disconnected so I sent another certified letter and XXXXXXXX XXXX received both certified letters. I gave proper notice. I should not be charged rent and utilities for 11 days because I didnt return the key for 11 days. They were notified when me and my things would be gone. I left the apartment clean and rent paid up till the XXXX. I was never late paying anything.
11/18/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30318
Web Servicemember
I received a statement from Collections U.S.A Inc stating I owe XXXX which is incorrect when I moved out I owed XX/XX/XXXX {$0.00} even when they verified my rental information with my last two apts they verified I owed {$0.00} This company is harassing me with false tactics and I will be filing a claim against this company in small claims court for harassment on a bill I don't owe. I would like for CFPB to look into this company for sending out false statements. I feel that Collections U.S, A should be audited and investigated immediately. This debt is not valid and I do not agree with it. The account number listed on the statement is XXXX I had no such account.
07/09/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85224
Web Servicemember
According to the XXXX XXXX XXXX XXXX, credit reporting agencies are supposed to only report collection accounts that were created via a contract. I do not have a contract with the collections company that is trying to collect a debt from me. I mailed them the template collections letter that this website provides, and the section from the XXXX that specifically states that credit reporting agencies shall not allow collection furnishers to report debt that did not arise from a contract. Please refer to pages XXXX of the XXXX because it corroborates the policy set in place that I am talking about. Thank you!
05/27/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 91504
Web
This debt was from an apartment complex I used to live in. When I moved out they wanted to charge me XXXX dollars for a " smoke cleaning ''. Issue is, I have never, nor did I ever smoke. When they attempted to collect the debt, I asked them to show me the receipts and reports from the machine they had to use and they said they would get back to me. Several weeks later, I never heard anything and I now have a collection report on my credit account. I would like this removed and either be provided proper proof and documentation that they got this machine, or for them to retract the debt. Thank you.
08/22/2015 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85051
Web
I recently began to check my credit reports when I discovered a XXXX collections accounts from Collections USA alleging that I owe {$2600.00} and {$790.00} for what appears to be from an apartment complex. I disputed the debt and Collections USA verified XXXX illegitimate account through the credit bureau. The account for {$790.00} was deleted. On XXXX XXXX, 2015 I submitted a validation request in accordance to all applicable federal and state laws. Collections USA has not responded to my validation request and has not removed this trade line from my credit as requested.
07/15/2022 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AZ
  • 85201
Web
My credit has already been effected for 7 Years, since XX/XX/XXXX because of this collections agency for a bill that isn't even mine. Now they rereported last month to effect my credit another 7 years. CLLCTIONSUSA : XXXX XXXX XXXX XXXX. I have own my own home since XXXX, multiple homes in fact. I rent properties out. I do not have use for an apartment. You can bet I will now be contacting EVERY NEWS STATION to report on this situation that XXXX XXXX XXXX XXXX is nothing but a swindling company. Along with CLLCTIONUSA for their inhumane and illegal practices
02/26/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85138
Web
They are trying to charge me for two months worth of rent on top of tons of excess fees. I have apartment manager at time a 30 day verbal notice of me leaving, and she informed me the apartment was rented the next month. I have also attempted to verify this and they claim it was in lease agreement they can charge 2 months of rent without 30 day notice but have Yet to provide me with a signed lease agreement only a spreadsheet with crossed out numbers.
04/12/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85226
Web
XXXX XXXX XXXX management made a mistake and I 've explained to them not thing to do with me after moved out for XXXX months! Account Name COLLECTIONS USA INC No Data ReturnedFor This Bureau CLLCTIONSUSAAccount # XXXXAccount Type Collection Department / Agency / Attorney Collection AccountBalance {$530.00} $ XXXX Opened XX/XX/2013 XXXX/XXXX/XX/XX/2013 Account Status ClosedThe collection debt still open from XXXX report why?
08/03/2017 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • CA
  • 91206
Web
Collection USA INC Account XXXX {$4900.00} Breach of lease in AZ was caused due to domestic violence and the leasehold office allowed my ex-husband to enter my apartment without notifying me ( only on lease ). They witnessed him climbing the balcony and did not notify the authorities. The Collection Agency did not do it 's due diligence when dispute was filed. State Law ( XXXX XXXX. XXXX and XXXX )
08/16/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • AZ
  • 85745
Web
I am being charged for a collection that i was never aware of. Person who rented in XXXX Arizona used my name and identity information to rent an apartment under my name. Agency responsible for apartments never received a signature from me nor did i ever provide original or valid identification or knew there was an apartment under my name in that city.
11/03/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85024
Web Older American
COLLECTIONS USA INC has placed a debt collection on my credit report for {$4400.00} on XX/XX/2023. This is not XXXX XXXX XXXX 's debt and must be removed. I believe this is elder senior abuse, and this XXXX has placed this on my credit report to my determine. I also request monetary damages. Please investigate. Thank you. XXXX XXXX XXXX
04/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • SC
  • 29678
Web
I would like for these accounts to please be removed because these are not my accounts.. Remove all fraudulent accounts immediately. XXXX XXXXXXXX XXXX XXXXXXXX for XXXX Collections USA for {$6100.00} XXXX for {$530.00} and {$390.00} XXXX XXXX for {$110.00} Please remove accounts these accounts are not mine.
01/20/2022 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AZ
  • 85037
Web
The Credit Bureau is reporting inaccurate information on CLLCTIONSUSA. Per FCRA, reporting must be 100 % accurate or the information must be deleted. Evaluate this reporting by making a revision of the information provided. Modify and perform any corrections or withdraw this from my personal file.
01/31/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 903XX
Web
I tried contacting the number listed and the phone just rings and rings. Ive left a voicemail. I have received no return phone calls. I am not aware of this debt collection and no additional information is being provided by the collection agency.
05/31/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30062
Web
I am being charged over XXXX dollars for something that is not mine and something that I do not intend to pay since it was not me. The company is Collections USA and I have never heard of this company or the company that they say I owe
10/08/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 30016
Web
I was contacted about a debt from a third party debt collector about an assume debt. I believe my information was stolen and used
04/05/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • AZ
  • 85204
Web
I started getting money taken out of my paycheck and I found out from my XXXX that it was my wages getting garnished.
02/08/2024 Yes
  • Debt collection
  • Rental debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85022
Web
01/28/2024 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 63032
Web
01/17/2024 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85301
Web
01/10/2024 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85033
Web
12/19/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30213
Web
12/01/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85353
Web
10/24/2023 Yes
  • Debt collection
  • Rental debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • GA
  • 30041
Web
05/25/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85924
Web
05/22/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30038
Web
04/25/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85329
Web
04/02/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • AZ
  • 85017
Web
03/21/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85202
Web
02/26/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • HI
  • 96750
Web
02/23/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75154
Web
01/11/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75154
Web
01/11/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75154
Web
09/16/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AZ
  • 85251
Web
09/07/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85284
Web
05/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92555
Web
05/13/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85395
Web
05/02/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • AZ
  • 85351
Web
04/22/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85395
Web
04/13/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
  • AZ
  • 85351
Web
03/31/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85353
Web
12/30/2021 Yes
  • Debt collection
  • Mortgage debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85009
Web
12/01/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85308
Web
07/21/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85378
Web
06/24/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • AZ
  • 85027
Web
06/11/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90503
Web
08/20/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85258
Web
02/10/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85015
Referral
10/02/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85027
Web
08/14/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Unexpected or other fees
  • AZ
  • 85379
Web
07/18/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85142
Web
07/16/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85297
Web
06/18/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85297
Web
06/11/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85297
Web
04/26/2018 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • AZ
  • 85224
Web
12/28/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • PA
  • 15219
Phone
08/13/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you in a state where you do not live or did not sign for the debt
  • AZ
  • 85295
Web
10/28/2016 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AZ
  • 85016
Web
08/26/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AZ
  • 85016
Web
03/27/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • CA
  • 92505
Web
08/25/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AZ
  • 85382
Web Servicemember
08/22/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85745
Web
01/09/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 86315
Web
09/25/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85224
Referral
07/05/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Threatened to sue on too old debt
  • NV
  • 89156
Web