Collection Service, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via
07/08/2019	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	AR 72204	Web
I have received a telephone call from Collection Service, Inc today at my job. I have asked this company numerous times before to not call my job and I have also filed a complaint about this before. They are still calling. The lady that called me today was XXXX XXXX. I have written a letter to this company stating that this debt was being reported in error and in violation of the Medical Debt Relief Act. I sent this letter XX/XX/, 2018 -- DOS was XXXX XXXX, 2018. I have a copy. They did not respond but continue to harass me at work. The proper practices and procedures are not being followed. I want the harassment to stop and the proper procedures to be followed. This debt should not be being reported on my credit and should not have been sent to collections within 6 months of service date. The original creditor is XXXX XXXX. How many times do I have to file a complaint about this same company for something to be done and the law followed?
02/25/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	AR 72032	Web
I would like to dispute a claim that is on my credit report. The claim is from XXXX XXXX XXXX XXXX in XXXX XXXX, Arkansas. I did not know this claim existed until I enrolled in XXXX XXXX. I contacted XXXX XXXX XXXX XXXX and they informed me that their records only go back to XXXX and apparently they had no information on the claim. I was told to contact CSI collection agency for further information. I would like to know how a clinic can say that I owe them money but have no record of services rendered. I called CSI and was told that I owe {$290.00} to this clinic for services that I have no recollection of. My son was a patient there up until XXXX but he was fully insured at the time with XXXX as I was a young single mother at the time. CSI told me that the services were for me and not for my son??? which is very confusing to me, because I was never a Patient at XXXX XXXX XXXX XXXX.
08/09/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	AR 721XX	Web
Collection Service Incorporated claims to have sent an itemized state obligating me to a debt they say I owe. Unfortunately, HIPAA regulations in the United States prevent any medical documentation to be shared. I am requesting that Collection Service Incorporated provide the following since they have failed to do so. Debt validation in the form of an original bill and detailed statement of procedures is required. Debt Validation should be received no later than 30 days from receipt of this request. If First Collection Service Incorporated can not provide adequate validation within the 30-day time frame, all debts should be immediately removed from all three major credit reports. I request all further correspondence regarding this debt collection to be sent via mail. Do not contact me by phone
08/01/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	AR 721XX	Web
Collection Service Inc. is in violation of the Fair Debt Collection act by attempting to collect on debt beyond the statue of limitations. In Arkansas, contracts not in writing have a statute of limitations of 3 years ( A.C.A. 16- 56-105 ). Debts incurred for medical services have a statute of limitations of 2 years from the date the service ( s ) was rendered or from the date in which the most partial payment was made ( A.C.A. 16-56-106 ).
11/08/2019	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted your employer	AR 72204	Web
I have previously filed a complaint ( XX/XX/19 ) about this company contacting me at work after I asked them not to. On XX/XX/2019, this company had me served with a lawsuit at my place of employment in front of my coworkers and supervisor. I request sanctions.
07/18/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	AR 72223	Web
Collection Service Inc is attempting to collect a debt that has a service date of XX/XX/2012 for {$100.00}. They have not validated that I owe this but this debt is past the 7 years.
04/26/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	AR 72223	Web

07/20/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	AL 35640	Web

07/18/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	AR 72217	Web

05/24/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	AR 72034	Web

02/15/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	AR 72212	Web

05/08/2017	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	AR 72734	Web

04/06/2017	No	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	AR 72734	Web

02/23/2017	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	AR 72734	Web