Collection Professionals, Inc. (Macomb, IL) CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
11/12/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	IL 61920	Web
Dear Collector : My credit report shows a collection from your agency. I was never notified of this collection. Whats more, I do not believe this debt is accurate. Under the FAIR DEBT COLLECTION PRACTICES ACT, I have the right to request and receive validation of the debt. Therefore, please provide me with a copy of all the following : 1 ) An explanation of what this alleged account balance is for. 2 ) A complete Audit Trail calculation of this balance, including the complete payment history on this account, so I have proof that the amount is correct. 3 ) Documentation that shows I agreed to pay this debt with my signature and documentation shows i gave you permission to have my information and paperwork showing i gave you authorization to report this to my credit report. No consent to you having my information and unathorized use of my social security number is identity theft and you will be reported for such. 4 ) The Agreement that grants you authority to collect on this alleged debt. 5 ) A copy of your state license, including license number that give you rights to collect in my state. 6. ( The purchase agreement ) 7. ( Swear under penalty of perjury you were present during the alleged debt ) Reporting information that you know to be inaccurate or failing to report information correctly violates the Fair Credit Reporting Act. Also you have commited the following FDCPA Violations : 15 U.S. Code? 1692d-Harassment and abuse A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. ( 1 ) The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person. You harming my reputation which is a violation. 15 U.S. Code? 1692e-False or misleading representations A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. ( 2 ) The false representation of ( A ) the character, amount, or legal status of any debt. This debt is reporting falsely. 15 U.S. Code? 1692f-Unfair practices A debt collector may not use unfair or unconscionable means to collect or attempt to collect any debt. ( 8 ) Using any language or symbol, other than the debt collectors address, on any envelope when communicating with a consumer by use of the mails or by telegram, except that a debt collector may use his business name if such name does not indicate that he is in the debt collection business. You used symbols on envelopes which violated the law. 15 U.S. Code? 1692g-Validation of debts ( a ) Notice of debt ; contentsWithin five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing ( 2 ) the name of the creditor to whom the debt is owed ; I am the creditor under 15 u.s code 1692a so the debt is owed to me. 15 U.S. Code 1692j - Furnishing certain deceptive forms ( a ) It is unlawful to design, compile, and furnish any form knowing that such form would be used to create the false belief in a consumer that a person other than the creditor of such consumer is participating in the collection of or in an attempt to collect a debt such consumer allegedly owes such creditor, when in fact such person is not so participating. I am not participating in the collection of this alleged debt.
09/27/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	IL 614XX	Web
On XXXX/XXXX/16, I contacted Collection Professionals Inc in XXXX IL. trying to explain that the past due medical bills were still pending with insurance. Insurance had initially denied them stating they were pre-exsisting. After I appealed and a lengthy investigation, the decision was reversed. At this time, I thought the issue was resolved. Until I received a summons to court for said medical bills. After calling insurance, it was determined that XXXX had forgotten to send the claims back to adjuster and did so today. They stated they would pay their portion and then secondary ( medicaid ) would pay the rest. After I explained this to XXXX from Collection Prof, he stated that it made no difference and that I would still have to pay it out of pocket resulting in double payment.He said it was because it took 4 years to process. He blantly called me a liar, even after I said that XXXX was sending a letter explaining situation. He would not answer any of my questions, interrupted me frequently and spoke down to me. I would and will gladly pay any bill, I am responsible for but not until insurance processes it. I will not pay only have insurance pay also and no one deserves to be talked to the way I was. I am not some low life who just doesnt pay their bills. I am a highly educated woman, who lost a great job after being XXXX with XXXX XXXX. XXXX was a lenghty process and I am dokng the best I can. I, nor does anyone else deserve to be treated like trash.
06/01/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	IL 60586	Web
On XX/XX/2022, XXXX XXXX XXXX performed my XXXX XXXXXXXX. Prior to the XXXX, I had changed my insurance provider from XXXX to XXXX and had informed XXXX XXXX XXXX about this change, and provided the new insurance card ( have proof via email screenshots ) Unfortunately, their office failed to get pre-approval from XXXX before the XXXX, and XXXX refuses to fulfill the XXXX claim till today. Last year, I had also reached my out-of-pocket max through multiple co-pays, XXXX XXXX, XXXX facility fees, and XXXX XXXX. As of XX/XX/XXXX. XXXX XXXX office officially sent the XXXX bill to collections, and I have disputed the claim. XXXX is also trying to get in touch with XXXX XXXX office since this violates their contract agreement since XXXX XXXX was an in-network provider.
05/07/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	IL 61704	Web
On XX/XX/2019 I received a notice from Collection Professionals , Inc. regarding a past-due balance from a medical provider in the amount of {$580.00} relating to a visit that I paid-in full for on XX/XX/2019. I sent a dispute letter on XX/XX/2019 via XXXX overnight courier to Collection Professionals , Inc. located in XXXX, IL. On XX/XX/2019, XXXX with Collection Professionals , Inc in XXXX, IL signed for the overnight letter on XX/XX/2019. On XX/XX/2019 Collection Professionals, Inc. submitted this account to XXXX AFTER they received my dispute notice causing my credit to suffer negatively BEFORE they provided any information on the account to me.
05/28/2016	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	IL 626XX	Web
I have asked Collection Professional to validate a collection they are reporting on my credit reports on XXXX/XXXX/15 and they have failed to provide anything that would support the fact that they are attempting to collect interest on a debt without an agreement or contract. Nor have they supplied anything other than a statement on one of the collections. I told them that I would be reporting them to you but they obviously do n't fear you because they failed to delete themselves or answer questions about the debt ( s ) that they are using to damage me financially. Its damaging my credit and it is important to me.
05/28/2016	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	IL 626XX	Web
I have asked Collection Professional to validate a collection they are reporting on my credit reports on XXXX/XXXX/15 and they have failed to provide anything that would support the fact that they are attempting to collect interest on a debt without an agreement or contract. Nor have they supplied anything other than a statement on one of the collections. I told them that I would be reporting them to you but they obviously do n't fear you because they failed to delete themselves or answer questions about the debt ( s ) that they are using to damage me financially. Its damaging my credit and it is important to me.
07/03/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	IL 604XX	Web
Collections contacted me through mail XX/XX/2023 regarding a debt with an old psychiatrist bill for the amount of {$810.00}. I was never informed of this balance due prior to the collections letter, I have called and disputed this claim. I was then sent statements that I had never saw regarding this debt to the doctors office for the first time. I have contacted the doctors office where I was screamed at through the phone and hung up on. This amount is not something I was properly notified of owing.
07/28/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	IL 60473	Web
I have requested information from the company directly and through your website and have had no response. I do not understand how the company does not respond to me or the government but they do to the bureaus. They agreed to delete the 2 accounts when I paid them in full. They did a verbal agreement and did not hold up on their end. The two collection accounts with Collection Professional are still reporting even after they told me when I first paid them in full they would remove them
12/03/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	IL 61938	Web
COLLECTION PROF entered a collection in my name on XX/XX/20 of this year for {$13000.00} on behalf of XXXX. However, I was never seen in the medical center, nor were any of my dependents. I have reason to believe this is FRAUD. I would like it removed from my credit report immediately please. COLLECTION PROFESSIONALS XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX, IL XXXX
11/05/2017	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	IL 615XX	Web
XXXX threatened to sue me for this debt while I was attempting negotiate a settlement. XXXX had no interest in working on a settlement and I paid the entire balance, however, Collection Professionals refuse to remove this medical collection from my credit reports. Please manually delete this item from my credit report.
06/24/2019	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	IL 625XX	Web	Servicemember
XX/XX/19 to XX/XX/19 services at XXXX XXXX XXXX they ve been paid by medicare except XX/XX/19 XXXX XXXX billing {$210.00} wasnt submitted the process is ongoing with appeals and VA claims
06/08/2023	Yes	Debt collection Auto debt	Threatened to contact someone or share information improperly Contacted your employer	IN 46323	Web

04/17/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	IL 61342	Web

03/27/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	IL 61342	Web

03/27/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	IL 61342	Web

10/17/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	IL 62650	Phone	Older American

02/09/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	OH 45342	Web

09/04/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	IL 61951	Web

03/22/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	IL 62668	Web

06/20/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	IL 62702	Web

03/22/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	IL 61265	Web

10/09/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	IL 62618	Web

10/09/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	IL 62618	Web

07/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	IL 60084	Web

03/06/2015	No	Debt collection Medical	Communication tactics Threatened to take legal action	IL 62246	Web

01/20/2015	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	IL 62650	Web

09/16/2014	No	Debt collection Medical	Communication tactics Threatened to take legal action	IL 62627	Web

04/17/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	FL 32955	Web

08/12/2013	Yes	Debt collection Medical	Disclosure verification of debt Not disclosed as an attempt to collect	IL 60612	Web