Coastal Settlement Recovery Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/17/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • OH
  • 443XX
Web
I was contacted by a collections agency claiming to have purchased debts from XXXX, a company I have never signed up for or heard of. They claimed the charge was for some payment that didn't go through on my bank account 5 years ago and said they've been trying to get ahold of me. This is literally the first time I've heard of it ; they claim they've been sending mail to MY CHILDHOOD HOME ADDRESS, and are therefore " very disappointed ''. I asked why I was never told about this debt. They claimed the business who charged me would never have told me and there was no way for me to know ; they claimed it happened 5 years ago and they've attempted to mail my childhood home to tell me. Then, they went on to tell me the charge is for $ XXXX+. I've already paid my debts off around my life ; they are now telling me I have some ghost debt for $ XXXX+ of course, and when I went to the records to see the charge they claim spawned this whole thing " that I wouldn't have known of '', it was a receipt for {$15.00} on XX/XX/2016. I told them this is crazy ; I will not be paying $ XXXX+. The company is called Coastal Settlement Recovery or CSR for short, phone number XXXX Email address : secure@coastalsettlementrecovery.com coastalsettlementrecovery.com
02/01/2022 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • CA
  • 93722
Web Servicemember
This company keeps calling me about a personal debt on a work cell phone that doesnt belong to me. I have no idea what the debt is as I constantly ask them to contact me in writing before we get into the debt. Today after receiving another call from these people, and trying to explain yet again, the rep XXXX became abusive and belligerent at the end of the call. This needs to stop. Harassing people this way is unacceptable.
01/13/2022 No
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • NY
  • 14620
Web
11/09/2021 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • VA
  • 23236
Web
06/28/2021 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 76001
Web Older American, Servicemember