Citizen Mortgage CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/09/2023 Yes
  • Mortgage
  • FHA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • NY
  • 11207
Web
I completed an application for an FHA loan with Citizen Mortgage on XX/XX/XXXX, for a home purchase. The address of the property is XXXX XXXX XXXX XXXX XXXX XXXX Texas XXXX and was listed for {$200000.00}. I also asked the lender to consider my application for XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, TX XXXX for {$190000.00} on XX/XX/XXXX, to which he agreed. I asked the lender several times for confirmation that all required documentation was received and a loan estimate. I could not get a clear response to these questions or whether my application has been denied. I have yet to be informed about the status of my application. My credit report was pulled by this lender, and it appears that they do not intend to give me a resolution.