Child Support Recovery Services, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
06/01/2017 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • MD
  • 20784
Web
I am writing this letter seeking your assistance in resolving the damages done to my credit, in which it has prevented me from obtaining the mortgage even though I have paid for what is a cancelled judgment. This document is being written in reference to a garnishment that has NOT been handled properly. I was renting an apartment from XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX ), due to some unforeseen circumstances ; I gave my notice, and left the unit. I was not aware of any balance due, nor contacted for any balanced due. I am currently employed by XXXX XXXX XXXX located in XXXX XXXX , XXXX XXXX , XXXX Maryland. I was previously employed from XX/XX/XXXX through XX/XX/XXXX . I was rehired in XX/XX/XXXX . Once I was rehired by XXXX XXXX XXXX in XX/XX/XXXX , I was informed that there was an ACTIVE garnishment through the District Court of Maryland in XXXX XXXX ( Case # XXXX ). I was notified of this judgment/garnishment through Human Resources Department at XXXX XXXX XXXX . I was informed of the amount due for garnishment was {$4800.00} and to be paid to a company by the name of XXXX XXXX XXXX XXXX XXXX on behalf of XXXX XXXX XXXX XXXX , pertaining to the unit that was left at XXXX XXXX XXXX . I was told the full garnishment would be completely paid by the end of XX/XX/XXXX . On XX/XX/XXXX , the total payment for the garnishment of {$4800.00}, which was the amount of the judgment reads and was provided to Human Resourc es XXXX XXXX XXXX , w as paid in full. On XX/XX/XXXX , I called and spoke with a XXXX XXXX XXXX b who introduced himself as Director, Client Services for XXXX XXXX XXXX XXXX XXXX asking for a paid in full letter and more information about this judgment. I explained to the XXXX XXXX that I was never served with any documents pertaining to collections, judgment, or garnishment of wages from anyone dealing with this matter. XXXX XXXX stated the initial judgment was filed through XXXX XXXX XXXX XXXX on XX/XX/XXXX He also stated that on XX/XX/XXXX , I was served by a processor with judgment paperwork, where a person by the name of XXXX XXXX accepted on my behalf as my CO-RESIDENT at the address XXXX XXXX XXXX XXXX XXXX XXXX XXXX Maryland XXXX . I then, informed XXXX XXXX that I was not residing at that address at that time. I had moved and had a new signed lease at the resident of XXXX XXXX XXXX XXXX XXXX XXXX XXXX Maryland on XX/XX/XXXX I also informed him that it was only the sole renter on the lease. I had no Co-resident on that lease, when I resided at the address of XXXX XXXX XXXX XXXX XXXX XXXX XXXX Maryland XXXX ( XXXX XXXX XXXX XXXX ). The person who was served my judgment documents was not a person I knew at all and have no idea whom this person is. I also informed XXXX XXXX that the garnishment had shown terminated in the District Courts of XXXX XXXX as of XX/XX/XXXX , and was the judgment they were collecting on from my employer valid and active. I was not given a direct answer from him. I was told he would not be able to answer any legal questions although he represents for XXXX XXXX XXXX XXXX XXXX and I would need to seek legal advice elsewhere. I asked XXXX XXXX to have all documents pertaining to the judgment and affidavit of service emailed directly to me on XX/XX/XXXX . I was told that interest had accumulated on the terminated judgment of an additional {$610.00} would also be garnished from my wages.

As of XX/XX/XXXX , a total amount of {$5000.00} has been garnished from my wages at XXXX XXXX XXXX from a terminated judgment as per court documents. On XX/XX/XXXX , my credit report was pulled to obtain a credit score. It was brought to my attention that there was a collection on my credit report from a company by the name of CSRS, INC., for a collection amount of {$4400.00} for XX/XX/XXXX this amount was requested in the judgment in case with XX/XX/XXXX , District Court of Maryland in XX/XX/XXXX ( Case # XX/XX/XXXX ), so same amount was reported twice on my credit a ) by the collection company, b ) as a judgment by the court There is also a judgment of my credit report from XXXX XXXX XXXX XXXX on behalf of XXXX XXXX XXXX XXXX represented by XXXX XXXX XXXX XXXX in the amount of {$4700.00}. This judgment shows terminated as of XX/XX/XXXX in the District Courts, but XXXX XXXX XXXX XXXX XXXX has collected a total of {$5000.00} as of XX/XX/XXXX in garnishment of my wages from XXXX XXXX XXXX since XX/XX/XXXX . This issue being was reported incorrectly. My issues as of this point are the following : *I was never properly served any paperwork concerning this debt. I believe they were aware of the fact that wrong person was served, yet they testified in court that it was properly served. * I was not connected in any way to the person that was served the judgment documents. * I have been paying on a terminated judgment from XXXX XXXX XXXX XXXX since XX/XX/XXXX that I was never served, and legally not valid. *My employer nor I have received any updated documentation of the judgment/ garnishment from XXXX XXXX XXXX XXXX since XXXX ( I left the company XX/XX/XXXX and returned XX/XX/XXXX , which is well past the 90-day rule written in Rule 3-346 ( k ) Termination of Garnishment for Maryland. * This amount has been reported twice on my credit report and neither XXXX XXXX XXXX XXXX ( Judgment Company ) or CSRS, INC., ( Collection Company ). Whom both represent XXXX XXXX XXXX XXXX . in reference to XXXX XXXX XXXX XXXX agreed to cooperate. I have made phone calls, and spent hours pleading to them to correct their document, but they were rude and unhelpful. Please kindly help me to resolve this matter. I am looking forward in hearing from you, please dont hesitate to contact me at phone # XXXX And my email XXXX Very truly yours, XXXX CC : XXXX , Human Resources, XXXX XXXX XXXX CC : XXXX XXXX XXXX , Director, Client Services XXXX XXXX XXXX XXXX XXXX Cc : CSRS, Inc .

07/30/2020 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • NY
  • 11222
Web
I paid the XXXX XXXX XXXX {$3300.00} on XX/XX/XXXX. They released me from my lease after this fee was paid. In XX/XX/XXXX, I started to receive many calls from XXXX XXXX of CSRS Inc. I refused to answer the telephone because the number was unknown. However, Mr. XXXX left voicemails and urged me to to contact him. So I called and informed him that I did pay the amount and he apologized and informed me that he would remove the charge off of my XXXXXXXX report which he did remove. However, he sent me another voicemail stating that I was not the original payer of the debt and that I could go to jail. He then began calling me again early mornings around XXXX to XXXX XXXX. He left another voicemail on XX/XX/XXXX stating that I was a fraud and that CSRS Inc. along with the XXXX XXXX were taking me to court. Afterward, he put the collection back on XXXX, and additionally to my XXXX report. I have provided both him and the credit bureau with my receipt dating back to XXXX and informed Mr. XXXX that my bank did not return the payment and that I never received any notice from XXXX XXXX XXXX about this matter. I also informed Mr. XXXX of CSRS Inc. that the XXXX XXXX XXXX have since rented out the apartment immediately after I moved out. Also, that I moved out of fear of my life due to exposing the company for not assisting me after my apartment was flooded, and the vandalizing and destruction of my car after complaining to the company about their staff mistreatment. Then, I changed my phone number to avoid further contact.
07/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NY
  • 10034
Web
I've been disputing fraud accounts on my credit report since XX/XX/2021. I keep sending multiple sets of letters to the bureaus and the creditors so the excuse of " we didn't get it '' doesn't happen. Furthermore, each letter is certified mail with tracking and each letter shows signed and delivered and yet the bureaus are still not taking any actions. The accounts are not showing in dispute nor are they removed from my report. The accounts always show up with different name variations and different account number variations and yet the bureaus seem to ignore the trend and let these fraud accounts affect my credit score. I have requested the investigation to be initiated and also verifiable proof to be submitted should the account claim to be mine. Not only have I not received any mail showing the verifiable proofs needed to justify the accounts to be on my report, I haven't even received any letters at all stating the investigations have begun. Per the FCRA and federal law, the process is supposed to be 30 days. 130 days later, I'm still here shelling out money for certified mail with no end in sight and no results to show. This is my last option before I take this up with my lawyers and sue for full compensations and damages incurred. Finally, it seems that when these complaints are submitted, the bureaus are using the excuse that they " can't confirm my identity '' to get away with taking no actions on my credit report. Please investigate this as well.
01/27/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MD
  • 20772
Web
A collection from XXXX, XXXX XXXX was placed on my credit report XX/XX/2013 for the amount of {$320.00}. I disputed the collection because I did not owe a debt or ended the original contract. This collection was a bill from a daycare my daughter attended for preschool. A situation occurred between the teacher and my child 's father, which I was not in a relationship with but shared custody and during his visits he would drop her to school which was required by the custody order that was placed. When I went to the school to pick up my daughter the director XXXX appoarch me for a mandatory meeting. She explained that there was a sitution between my childs teacher and her dad and he threaten the teacher and for the teacher and other staffs safety that I have to take my daughter out of the daycare immediately. The director informed me that she consulted the daycare attorney and that was the best solution they could come up with. The school voided my contract and did not reimburse me for the money for pulling my daughter out of school during the week nor gave me time to find a daycare to transition her. Then the daycare place a collection on my credit and I did not even receive a bill or letter about this debt. I never ended the contract the daycare did and they are responsible for voided my contract without notice.
09/06/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MD
  • 20706
Web
This is a request for proof of contract to substantiate CSRS claim. Provide me with a certified copy of an original contract, with my signature specifically naming your company as a person entitled to enforce a commercial claim against me. Certifications can be done through the presence of a notary public, who duly swears the copy made is in fact a copy of the original paper contract in question. If you can not provide me with a copy of MY signature on a contract, I submit to you that this debt is unverified and reporting it to ANY Credit Reporting Repository is a direct violation of the FDCPA. Continuing collection attempts on this account can and WILL be considered harassment under the FDCPA. I DO NOT have any contractual obligation to pay YOU at this point as you have failed to provide ANY proof of that. A copy of an alleged bill is simply not enough satisfactory proof that I, personally, incurred this alleged debt. THEREFORE, THIS COMPANY NEEDS TO REMOVE THIS ACCOUNT FROM MY CREDIT REPORT IMMEDIATELY.
11/08/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • MD
  • 20774
Web
On XX/XX/XXXX the collection company XXXX, XXXX, XXXX XXXX XXXXXXXX XXXX XXXX XXXX, XXXX, MD XXXX XXXX tried to collect on a debt stating that I owed and had a balance of XXXX or XXXX. I informed them that my attorney is handling this debt since it was accident related. The representative named XXXX continued to call me and ask me for payment even after I told him I had retained counsel and she was going to pay him from the settlement money. My attorney reached out to the debt XXXX and informed them to not contact me. They continued to call me and also tried to give me a false amount to pay them when in fact their client already settled for a different amount. My attorney showed them the settlement letter for their client and they still tried to collect on a higher amount. They misrepresented the debt and also violated my rights by contacting me after I asked them not too.
11/08/2021 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • MD
  • 20774
Web
On XX/XX/XXXX the collection company XXXX, XXXX, XXXX XXXX XXXX XXXX XXXXXXXX XXXX, XXXX, MD XXXX XXXX tried to collect on a debt stating that I owed and had a balance of XXXX or XXXX. I informed them that my attorney is handling this debt since it was accident related. The representative named XXXX continued to call me and ask me for payment even after I told him I had retained counsel and she was going to pay him from the settlement money. My attorney reached out to the debt XXXX and informed them to not contact me. They continued to call me and also tried to give me a false amount to pay them when in fact their client already settled for a different amount. My attorney showed them the settlement letter for their client and they still tried to collect on a higher amount. They misrepresented the debt and also violated my rights by contacting me after I asked them not too.
03/20/2016 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MD
  • 211XX
Web
This seems to be a medical claim I had XXXX insurance companies and therefore no medical bill should be on my credit report this looks as if it was a XXXX for my son that did not go to the insurance company it 's being reported on my report as if it 's current it 's old and should have been billed to XXXX and united health care I do n't owe for this at all this is reported multiple times and re aged which is illegal
11/14/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33125
Web
I do not owe these people anything. They are fraudulently trying to collect debt that I do not owe. This not mine and it needs to be removed immediately. I paid this lady before I left her XXXX office. You cant even leave her office without paying. So how In the XXXX is she trying to collect money from me now.
03/29/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32210
Web
I have been disputing the identity theft I discovered on my credit report. Most of the accounts have been removed but there are still quite a few that are still fraudulently reporting. They are affecting my score and credibility.
03/13/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • AZ
  • 85713
Web
XXXX XXXX XXXX is reporting incorrect information to my credit report. -Amount of payment has already XXXX agreed and paying on time.
04/04/2023 Yes
  • Debt collection
  • I do not know
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • MD
  • 20814
Web
XXXX XXXX from CSRS INC phone : ( XXXX ) XXXX called my place of employment unlawfully to try to collect deb that is not mine.
05/25/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • DE
  • 19973
Web Older American
XX/XX/XXXX and XX/XX/XXXX debt was sold to CSR I was not aware of this and had paid the doctors bill office the money due.
05/25/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MD
  • 21208
Web
04/08/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MD
  • 21208
Web
01/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MD
  • 20782
Web
11/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • MD
  • 20748
Web
02/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • AL
  • 35211
Web
02/21/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • AL
  • 36116
Web
02/08/2021 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • MD
  • 21209
Phone
01/28/2020 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 30032
Phone Servicemember
09/11/2019 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MD
  • 20708
Web
06/24/2019 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • DC
  • 20012
Web
01/11/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • GA
  • 30067
Web
07/26/2017 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • DC
  • 20020
Phone
09/06/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • OH
  • 43013
Web
02/27/2016 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • VA
  • 22210
Web