Checkr, Inc CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/13/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 94596
Web
Based on the facts in which I will describe in this complaint, I strongly believe that Checkr, an investigative consumer reporting agency, has violated my Federal and State rights by the disclosure of incorrect and outdated information to XXXX, XXXX, XXXX, XXXX, and XXXX. Also, Checkr has added irrelevant information to the report as found in the sentencing notes section of the charges listed on my current and most recent report with them. Furthermore, Checkr has negligently, and willfully supplied a background check report on myself to XXXX, XXXX that was pulled over two years ago when I had attempted to obtain a driving job from XXXX at that time but was denied based on the report. The problem with this particular situation is that XXXX was given a few days ago a report concerning my background history to XXXX that had a date of XX/XX/XXXX, which was when I started the application process with XXXX, and had given my consent for them to run my background check, and a completion date of XX/XX/XXXX. You can relate the report that was sent to me as a link in the email from Checkr to me by looking at the report title at the bottom of their emails and with the actual report that I had received after clicking on that link to verify that they actually do match report title names and dates. I have sent all as an attachment to this complaint. This was the report that was recycled and given again to XXXX a few days ago on a completely new attempt and application to do deliveries-not ride-sharing- but deliveries with XXXX XXXX, etc. Based on all of this info that I have obtained with my research, email exchanges, and by viewing the background reports that Checkr has supplied to me by giving me a link through email exchanges on the XXXX of XX/XX/XXXX, I have come to the conclusion that Checkr has violated the following Federal laws : 15 USC 1681e ( b ) ( FOLLOW REASONABLE PROCEDURES TO ASSURE MAXIMUM POSSIBLE ACCURACY OF THE INFORMATION CONTAINED IN CONSUMER REPORTS ) as well as : 15 USC 1681k ( a ) ( MAINTAIN STRICT PROCEDURES DESIGNED TO INSURE THAT SUCH INFORMATION IS COMPLETE AND UP TO DATE ) AND ALSO : 15 USC 1681c ( a ) ( 2 ) and ( 5 ) ( PROHIBITING CONSUMER REPORTING AGENCIES FROM INCLUDING CRIMINAL RECORDS THAT FROM THE DATE OF ENTRY ANTEDATE THE REPORT BY MORE THAN SEVEN YEARS OR UNTIL THE GOVERNING STATUTE OF LIMITATIONS HAS EXPIRED-IN THIS CASE THAT WOULD BE CALIFORNIA CIVIL CODE SECTION 1786.18 ( b ) ( 7 ) ) Checkr has also violated the California Civil Code as stated in the previous sentence and also : Ca Civ Code section : 1786.20. I will now describe more explicitly the situation that has occurred : Having the XXXX charge in the first degree is very damaging and in my case is not accurate for the case in which Checkr is reporting to all of the Companies I have listed above. However, Second Degree XXXX XXXX is what it should be and it is a very loose and broad range of different things that can cause a charge like that to be upheld. In my case, since I signed for the deal that was offered to me so that I could be sentenced to a full time live-in rehabilitation program, post sentencing diversion if you will, as opposed to having to do any further time XXXX, then that's what I had to agree to. I will attach the report to this complaint. Also, the even larger issue at hand is the fact that that it was committed over 8 years ago, and if I am not mistaken, California law has you guys ( consumer reporting agencies ) capped at reporting any kind of criminal history beyond the seven year mark. Unless of course I am to be applying for a job that requires a full DOJ background check such as Law enforcement, Health/medical, or education and any type of job that requires a person to deal with the elderly or children ; which is not the case here with these e-commerce delivery companies. I know, also, that certain ride share or DOT driving jobs also might fall into the extended length background timeline that the state of California has imposed, but again, this is not my case with this application or any delivery job with companies such as XXXX XXXX, XXXX, XXXX, XXXX, and so on, Therefore, this should not even be reported to anybody anymore because of the maximum length of time that California has set in place as Law, which by the way is where all of the companies listed above are headquartered out of and also because this is where I live. That makes the laws of California fully enforceable as well because it would be the Governing agency along with the Federal government too. Finally, the fact that you guys have included in the comments /sentencing notes section of the charges on this particular report that has been supplied to everyone listed above, that I had " admitted to the previous other charges as part of my sentencing deal '' should not even be on my report to potential employers to begin with. This kind of information that is no longer part of my background check history due to the previous charges being outdated and no longer reportable by state law is extremely damaging to me and my character. Not only does it now paint a negative picture in the potential employers ' mind when they read that note in the case comments, but it is completely irrelevant to this particular case since it is not what I was being sentenced on at that time. It is nobody 's business any further what I had in the past beyond the states statute of limitations regarding reporting adverse information on a consumer report, but since it is no longer legally reportable, then by you guys including this extra comment in the noted section of these charges now tells the potential employer that there is more than just this particular case in my past. Even though they can not legally use outdated info, it does not matter once they read adverse info Like that because now it will be in the back of their head that my history goes back even further than what they can legally know about in the first place. It's kind of a under-handed way to give people more information about myself for them to base a decision on, and it is also very illegal for anybody to imply or insinuate anything other than what is factual about the charges that are currently being reported, even damaging information about previous charges that they should not even be aware of past the seven year mark in the first place. I can assure you that I am not happy about this little sneaky underhanded trick that was used by Checkr when reporting these charges about me to potential employers, but I am also possibly considering filing a complaint with the Consumer Financial Protection Bureau due to this issue that I had discovered after reviewing my report, as well as possibly retaining an Attorney to represent me if this has to go that route in the end. I honestly don't have the time or the energy to be dealing with all of this right now, but when it comes to my livelihood and also when it is about me trying to do my life the correct and honest way after I had some issues with the law almost a decade ago, and then something like this gets in the way of me trying to be able to earn a living and to be able to pay my rent and to have enough food on the table, then believe me-I will make the time and find the energy if forced to do so. These things might be petty to people like yourself that probably never had a terrible background, but to me, it is beyond damaging to not only my reputation but to my character, and to other things as well such as emotional and mental stress and to financial ruin. I do hope that you can see things through my eyes for even a split second so that maybe you can truly understand what I have to deal with every time an employer denies my application due to things like this. It is very depressing, very discouraging, and just an overall self-esteem and morale killer too.
03/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • WA
  • 981XX
Web
Over the last 8mons I've had issues with someone contacting multiple employers under the diguise of being law enforcement or other entities. Handing over dropped or dismissed criminal history or out dated sealed records from the state of XXXX that is over 20yrs old plus, to potential employers or right after I'm hired.I will discloses photos of who it is revealing the information of past criminal history to the credit agency 's one company is refusing to hand over my XXXX 's the company is XXXX here in XXXX, XXXX.// In the state of XXXX where I've lived 16yrs with no issues getting a job or housing there are statues of limitations on charges such as nothing past 10yrs even felonies don't have to be revealed here in the state of XXXX nor can any dropped or dismissed charge be used by credit agency 's XXXX, XXXX, CHECR I have NO criminal record other than a dropped dismissed pot charge from 2yrs ago but now is being used by the individuals in the photo 's and is given to the credit agencies or employer 's are contacted after I get hired or before then the employer 's stop replying or they tell me someone contacts them and the employer refuses to reveal who it is I will now give you a list of all job's.// XXXX = FIRED ABRUPT FOR SOME BOGUS REASON AFTER 2WKS NOW THEY REFUSE TO SEND ME TAXES NOR REPLY BY EMAIL SAME PATTERN W ALL EMPLOYERS= XX/XX/XXXX, // XXXX XXXX XXXX = LET GO AFTER XXXX XXXX SAID SOMEONE CALLED HIM TOLD HIMM SOME STUFF HE REFUSED TO REVEAL WHO I WAS FIRED BUT 2DAY 'S LATER PASTED THE BACKGROUND CHECK=XX/XX/XXXX, // XXXX XXXX = THE BACKGROUND CHECKING AGENCY XXXX WAS USING THE DROPPED/DISMISSED POT CHARGE THEY TOLD XXXX NOT TO HIRE ME AND STILL NO XXXX 'S FROM XXXX REFUSE TO SEND =XX/XX/XXXX, // XXXX XXXX = WAS TO START BACK IN XX/XX/XXXX THEY HIRED ME THEN BEFORE THE BACKGROUND CHECK WAS EVEN STARTED THEY LIKE ALL THE OTHER EMPLOYERS STOP REPLYING, // XXXX XXXX = LEFT ON GOOD TERMS TO WORK FOR XXXX TRIED TO GET BACK ON THEY TO JUST STOP REPLYING = XX/XX/XXXX, // XXXX = WAS A XXXX XXXX XXXX XXXX A REPRESENTATIVE HIRED ME GOT THRU THE PROCESS THEN THEY JUST STOP REPLYING = XX/XX/XXXX, // XXXX= THIS IS WHY IM REACHING OUT TO THE CFPB IN LATE XX/XX/XXXX I WAS HIRED GOT ALL THE EMAIL 'S TO PROVE THEY HIRED ME.THEN XXXX XXXX FROM XXXX XXXX XXXX PUTS ON THE BREAKS ALL A SUDDEN I WAS SET TO COME IN THE 1ST WK OF XX/XX/XXXX TO START TRAINING. THIS WAS BEFORE THE BACK GROUND CHECK WAS EVEN COMPLETED XXXX/CHECKR. OUTTA NOWHERE AFTER LIVING IN XXXX FOR 16YRS ALL THE SEALED RECORDS OVER 20PLUS YRS OLD FROM THE STATE OF XXXX SHOWS UP IN THE HANDS OF XXXX/CHECKR.// I have enclosed the credit report which was altered from XXXX County & XXXX I was trying to include the email 's of me trying to dispute the issue w/ XXXX/Checkr 's. I informed them thru email on XX/XX/XXXX that it was illegal to reveal or use dismissed or dropped charges to employer 's. I also told them that any charge past ten yrs can't be used in the state of XXXX, The adverse dispute here is the ref # XXXX with XXXX/Checkr took 15mins. Their findings was that everything was accurate & correct I lost the job at XXXX they instructed them to not hire me. JUST LIKE XXXX WITH XXXX THE EMPLOYER 'S ARE LEAVING THE HIRING NOW TO THIS BACKGROUND AGENCY 'S THEY ARE STEPPING BOUNDARIES ' IT IS NOT XXXX/CHECKR NOR XXXX 'S PLACE TO TELL ANY EMPLOYER NOT TO HIRE ANY1.// Last year I contacted the cfpb about similar issues w my credit record thru XXXX XXXX XXXX XXXX the same individuals put a false eviction on my record leaving me homeless almost 7yrs when. I filed my complaint w you it all just disappeared on that issue there was false documentation. Such as a fabricated XXXX City Light bill they couldn't find one the XXXX Count court had no eviction records or process thru the courts. Also the property in question ran by XXXX XXXX had no eviction document 's nor any history of me owning any XXXX City Light bill. Note at the time there wasn't any issue with my criminal record coming up at all you can't get housing or job 's here in XXXX w a criminal record or bad credit Now the criminal history surfaces this year in XX/XX/XXXX from XXXX after 16yrs I have an apt as of XX/XX/XXXX that was before all the sealed past records from XXXX was released.// In the picture 's is my wireless network I'm XXXX above that you will see XXXX I've report the harassment to the FBI WRITTEN VERBAL OVER 7YRS NOW FCC THE WIRETAPPING FTC FOR THE SAME THING THE DOJ THE XXXX POLICE, THE STATE OF XXXX SENT THE FBI IN XX/XX/XXXX TO MY HOUSE WHERE THE PHOTOS WHERE TAKEN we have had lawyer 's as well I HAD A COP NAMED XXXX XXXX HELPING ME BEFORE THEY TOLD HER TO STOP HELPING OUT W XXXX. ( THIS ISN'T YOU JURISDICTION ) BUT I FEEL I NEED TO BACK UP WHAT I SAW I ALSO HAVE RECORDED FEDERAL DOCUMENTED TV APPEARANCES, FAR BACK AS XX/XX/XXXX & XX/XX/XXXX REPORTING THE HARASSMENT AND ALL THE STUFF XXXX HAS DONE. SO THE PIX ARE JUST PROOF OF THE YEARS BEFORE OF A PATTERN I feel no reason to expose the reason 's behind XXXX 's harassment but if you ask I will explain.// ENCLOSED ARE THE BACKGROUND CHECKS AND PHOTO 'S I HAVE EMAIL 'S BUT IT IS ALOT IF YOU NEED THEM PLEASE LET ME KNOW
10/03/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • MD
  • 20708
Web Servicemember
I've been driving XXXX on the side for years to make some extra money for XXXX or birthdays or whenever my family needed it. I have maintained excellent ratings. I had planned to do XXXX after getting out of the XXXX while I looked for a new career. Unfortunately, Checkr ran a background check on behalf of XXXX XX/XX/XXXX and said my license was expired. The state that issued it has a law that a service member 's license remains valid until 90 days after separation from the military ( I separated XX/XX/XXXX ). I sent Checkr proof of my military service as well as where they can find said law. However, even after doing their work for them they still refused to follow the law and maintained that my license was expired. Because of this report XXXX deactivated my account and said I need to take up any issues with Checkr. I appealed the decision with both XXXX and Checkr and after further refusal to acknowledge the law, I reported Checkr to the XXXX. They still stood by their claim it was invalid. Apparently, they can pick and choose which laws to follow. I'm not the only person this has happened to. They have nearly 300 complaints on the XXXX and XXXX is full of people saying Checkr has created problems with their shoddy background checks and poor customer service. I had trouble even finding a phone number to talk to a human being at Checkr. Checkr has only responded by telling me they won't do anything to fix their error. The day I got out of the military I got a driver 's license in my new state of residence. I informed Checkr and they said I need to contact XXXX to request a new background report since the initial report is more than 30 days old and because it is a new license. So I called XXXX. XXXX " support '' said I need to contact Checkr about the background check since they don't do them. After getting the " not me '' response from both companies I filed an appeal with XXXX that day ( XXXX XXXX ) to request a new background check with my new license information. As of today, XX/XX/XXXX, they have not responded to the new appeal. Every time I contacted XXXX " support '' they told me it would take 10 business days. It has been more than a month now with no response. XXXX " support '' continues to blow me off with excuses or even tells me they will elevate the issue, but I still get no resolution. I have asked to speak to a supervisor. Every single XXXX " support '' person refused to connect me with a supervisor, claiming the supervisor will just give me the same response. Now I am only getting the automated system telling me to essentially go pound sand. I can't even get connected with a real person. Checkr continues to tell me they won't do anything to fix my existing background check and they won't initiate a new one unless they get it from XXXX. I'm sick of the run around and lack of responsibility on the part of both companies. All I'm getting from XXXX is silence and all I'm getting from Checkr is idiotic policy statements and refusal to fix the problem they caused in the first place by filing a legally erroneous report. I have sent both companies my new license information as well as other documentation to deal with the issue but it just seems to go into a black hole. I just want my account reactivated so I can get back to work making a little extra money, but apparently that's too much to ask. This has been going on for more than two months now when it should have been a simple fix. I'm appalled that any company which relies on its delivery people so much would treat them so poorly and discard them so easily. I'm also astounded at Checkr 's idiotic policies and lack of responsibility when it comes to the severe negative impact their erroneous background checks can have.
01/11/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30016
Web
I XXXX XXXX a natural person, ( hereinafter referred to as consumer ) is sending notice to Checkr, and XXXX its United States affiliates ( collectively, Checkr, and XXXX we, us, our ) are not authorized to collect, use and share personal data about me without prior written and direct instructions from consumer. I recently received a notification checker sold an employer a copy of my consumer report without my written authorization or consent, I also reviewed my consumer disclosure & consumer files and noticed Checkr reporting my non-public information. Checkr is not authorized to collect, use, and share public records information relating to consumer. Checkr has 15 days to permanently delete and remove all negative remarks and records from my consumer background report, consumer disclosure and credit file upon receipt of this notice. Checkr must provide free copies of my consumer report, consumer disclosure and credit file showing the public records information has been deleted and removed. Checkr is only authorized to collect, use and share information with the prior consent and written instructions from consumer. Any authorized use of consumers personal data will not be tolerated. By sending you this notice consumer does not waive any rights to take action against Checkr for any past or future violations of the law. All Inalienable rights This credit reporting agency shared my personal information without my written consent and did not inform me that they were selling my personal information to other companies. That is Identity. This reporting agency does not abide by FCRA laws. In XXXX I was suspended by Checkr , Inc through XXXX and XXXX because of my background report. However, what was reported is not accurate and it directly affects my life through work opportunities and economical funding. I am asking that Checkr provide me a dispute reference and also recheck my background for accurate results. They reported that I have charges and citations that are not on my record. I am definitely in need of getting things in order I I was not convicted of any charges therefor this us a direct violation. It is against state laws to discriminate on not hiring individuals on charges they have not been convicted of the case was sealed by the judge. The only permitted access to have knowledge of the case and/or court proceedings, is only to be known by law independent snd no outside of government agency is allowed to possess, report, or give knowledge of any of the events of the case. They refuse to remove this information and have caused me financial and metal problems and had kept me from obtaining and remaining gainfully employed multiple times over the past several years. Snd they still refuse to remove the false and sealed files. Nor have they mailed me a complete report or any report EVER!!! I NEVER GAVe My Consent nor PERMISSIBLE PURPOSEfor any 3rd party entity to disclose any of my personal information. Ive never received verification amongst other things The background check with CHECKR has some information is not mine. either someone used my lost old expired license or checkr has the wrong information. Consider UNLAW TO TEXT/TALK ON CELL PHONE/1ST Charge Type misdemeanor CHECKR and XXXX CEASE AND DESIST ALL MEDIUMS I work with XXXX and XXXX and then both companies run a background check on me with the agency called Checkr. The background Checkr run was inaccurate, I requested for Dispute and there is no change. I need to get back to work. I need to be able to work, that is stopping me from paying my bills. I have to pant car note and house. I need to pay my child Support. My CONTACT ME BY THE CFPB PORTAL AND US MAIL ONLY
11/19/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • FL
  • 34286
Web Servicemember
I've been in the process of applying to work for XXXX, amongst other companies that offer work to Independent Contractors which required I wait on a Background report from XXXX. Originally, the XXXX was Dated for XXXX of XXXX. At the time I had a background report which contained an adverse reaction. This was a Criminal Conviction Offense date just about 9 years ago, and the conviction going back to XXXX years as of XX/XX/XXXX. I decided to look into XXXX XXXX of the XXXX to fully enlighten myself as to my rights as a consumer. This is what I discovered : XXXX. Requirements relating to information contained in consumer reports [ XXXX XXXX. XXXX ] ( a ) Information excluded from consumer reports. Except as authorized under subsection ( b ) of this section, no consumer reporting agency XXXX make any consumer report containing any of the following items of information : ( XXXX ) Cases under title XXXX [ United States XXXX ] or under the Bankruptcy XXXX that, from the date of entry of the order for relief or the date of adjudication, as the case XXXX be, antedate the report by more than 10 years. ( XXXX ) Civil suits, civil judgments, and records of arrest that from date of entry, antedate the report by more than XXXX years or until the governing statute of limitations has expired, whichever is the longer period. ( XXXX ) Paid tax liens which, from date of payment, antedate the report by more than XXXX years. XXXX As written in section XXXX ( a ) ( XXXX ) ( B ) of the XXXX in XXXX. The previous version of section XXXX ( b ) ( XXXX ), added in XXXX by the FACT Act, contained XXXX subsections ( A ) and ( B ). The latter stated that the rules required to be prescribed by the XXXX financial agencies ( not including the XXXX ) be finalized by XX/XX/XXXX. XXXX - XXXX U.S.C. XXXX XXXX ( XXXX ) Accounts placed for collection or charged to profit and loss which antedate the report by more than XXXX years. ( XXXX ) Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than XXXX years. It became clear to me according to Paragraph XXXX, XXXX is in violation of disclosing information that " antedates the report by more than XXXX years. '' I have filed multiple disputes and have gone on to go back and forth via email to try to get the matter resolved, but they refuse to remove disclosure of the information. According to the next section : XXXX. Civil liability for negligent noncompliance [ XXXX XXXX. XXXX ] ( a ) In general. Any person who is negligent in failing to comply with any requirement imposed under this title with respect to any consumer is liable to that consumer in an amount equal to the sum of ( XXXX ) any actual damages sustained by the consumer as a result of the failure; and ( XXXX ) in the case of any successful action to enforce any liability under this section, the costs of the action together with reasonable attorneys fees as determined by the court. ( b ) XXXX fees. On a finding by the court that an unsuccessful pleading, motion, or other paper filed in connection with an action under this section was filed in bad faith or for purposes of harassment, the court shall award to the prevailing party attorneys fees reasonable in relation to the work expended in responding to the pleading, motion, or other paper. XXXX is in violation through both Negligence and as of today, XX/XX/XXXX, and also XXXX to abide by the aforementioned United States XXXX. I'm calling to question the XXXX of their background check procedure or the facilitators & furnishers of the background check. Checkr Request # XXXX
02/07/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 93033
Web
In XX/XX/XXXX I started driving with XXXX. No issues with the background check process. Fast forward to Friday XX/XX/XXXX. XXXX and Checkr advised there were an issue with something reporting on my background check. ( CHARGE : FAILURE TO APPEAR ( DMV HOLD ) DISPOSITION : CASE PENDING ) Case # XXXX On The same day I submit a dispute with Checkr. And also making note of license renewal date of XX/XX/XXXX. DMV will not renew or issue license with Failure to Appear ( DMV HOLD ) Confirmation receipt email was sent from Checkr. On XX/XX/XXXX @ XXXX PST Checkr sent an email advising the reinvestigation of disputed information was complete, revised, and corrected report was attached. XXXX was contacted and I was cleared to continue business with XXXX. Sunday XX/XX/XXXX I could not go online until I gave consent to another background check. In which, I approved via XXXX app. XX/XX/XXXX XXXX XXXX PST XXXX sent email stating : XXXX ( Checkr ) XX/XX/XXXX, XXXX PST Dear XXXX, This notice is in regards to your consumer report, dated, XX/XX/XXXX. We have recently received information from a furnisher that previously disputed information -- which was removed from your report -- is accurate and complete. As a result, we are reinserting the below information back to your consumer report : MUST DISPLAY LICENSE PLATES OBSTRUCTING DRIVER 'S VIEW FAILURE TO APPEAR ( DMV HOLD ) The furnisher who verified the accuracy and completeness of the disputed information is : FUSE/WSS A copy of your background screening report is enclosed with this letter and we have forwarded a copy of the report to the Employer or Company who requested your report. If after reviewing your report you believe that it still contains inaccurate or incomplete information, you have the right to add a brief statement to any disputed portion of the report, explaining the nature of the dispute. You can reply directly to this email with your statement or contact us at ( XXXX ) XXXX if you would like assistance preparing such a statement. Thank you. On Wednesday XX/XX/XXXX I received a Pre-Adverse Action Notice from Checkr via email. Checkr stated, after doing a county search the ( CHARGE : FAILURE TO APPEAR ( DMV HOLD ) DISPOSITION : CASE PENDING ) Case # XXXX came up. I advised this is the same resolved issue from XX/XX/XXXX. I have searched on XXXX XXXX County Court website ( free ) regarding this matter. Court records and minutes show FTA was recalled on XX/XX/XXXX. In addition, I went to the DMV and paid for a printout of my driving record. Which shows valid, no holds, or FTA. I spoke with XXXX in the dispute department at Checkr, whom advised matter will be escaladed ( Ticket # XXXX ) and I should hear back in 2-5 business days. Attach any supporting documents but not mandatory. At XXXX XXXX PDT Checkr investigations Department emailed and reported the information is accurate and complete. ( same information was corrected and revised XX/XX/XXXX ) I replied to XXXX advising I will be notifying the XXXX XXXX XXXX, Federal Trade Commission, Consumer Financial Protection Bureau, and the Attorney General, as the information being reported under my name, date of birth, drivers license number, and social security number are false and untrue. I have also contacted XXXX support and went to XXXX XXXX XXXX in XXXX XXXX. I gave the representative my DMV driving record printout, showed FTA recalled on XX/XX/XXXX via XXXX XXXX County Website, along with a copy of drivers license issued on XX/XX/XXXX. In addition, the MVR report states license is valid and does not show FTA. FTA is showing up on the criminal part of the report.
02/27/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • CA
  • 92584
Web
Respected Sir / Madam, I wish to bring to your notice a gross financial and criminal conspiracy and illegal practices going rampant within this great nation by THECREDIT AGENCIES, BANKS and United States Customs & Immigration Services Wherein helpless XXXX like me are being HARASSED, BEING DENIED RIGHTFUL EMPLOYMENT, EXTORTED & BLACKMAILED FORCEFULLY TO SPEND FINANCIAL AMOUNTS TO BUILD CREDIT AND ONLY THEN, BE RECOGNIZED BY EMPLOYERS & BACKGROUND CHECK AGENCIES TO BE ABLE TO GET RIGHTFUL EMPLOYMENT I have been Issued Social Security Number by SSA in XX/XX/XXXX ( SS CARD NOT ATTACHED AS INSTRUCTED ). I have been issued Work Permit XXXX by Department of HomeLand Security ( XXXX NOT ATTACHED AS INSTRUCTED ) I have observed that in spite of the same, theemployment rights datafor helpless XXXX like me isNOT available in USCIS website E-Verifywhich is used exclusively by employers to ascertain employment status of people in the USA. This site contains no data for me even after 4 months of issue of SSN & XXXX work permit ( PLEASE SEE ATTACHED THE SCREENSHOT OF MY SELF E-VERIFY AS ON XX/XX/XXXX ) With ( Purposefully ) broken E-verify website, Theemployers & their Background Check Agencies RELY HEAVILY ON CREDIT AGENCIES ( XXXX, XXXX & XXXX ) FOR SSN CHECK OF CANDIDATES. I strongly Suspect that so farall background check agencies have not found my SSN record with these credit agencies. ( BACKGROUND CHECK COMMUNICATIONS BY 2 BACKGROUND CHECK AGENCIES WITH ADVERSE FACTS ATTACHED ) Due to my SSN record not being found in the databases of these Credit Agencies, I suspect my employment was TERMINATED AFTER BEING HIRED BY MULTIPLE COMPANIES. DUE TO THE SAME REASON, I STRONGLY SUSPECTTHAT I AM FACING FURTHER DIFFICULTIES IN BEING HIRED ( XXXX at XXXX has communicated to me that my Background check report, related to employment application, is unnecessarily delayed ) IN SPITE OF UPDATING MY BANK WITH MY NEW SSN on XXXX XXXX at XXXX, CA Branch, I WAS told on XXXX XXXXthat XXXX XXXX XXXX In XXXX CA, that my SSN is NOT on records. I also got a NOTICE OF ADVERSE ACTION by this bank, wherein my Credit Card Application was denied, In Spite of being a customer with this bank since XXXX, I strongly feel that make believe reasons were given for same ( NOTICE OF ADVERSE ACTION ATTACHED ). I have also tried electronic communication with credit agencies UNSUCCESSFULLY, and have sent them mails by USPS with SSN card copy. It seems like these agencies areEXTORTING HELPLESS XXXX LIKE ME INTO SPENDING HUGE AMOUNTS OF MONEY TO BE ABLE TO SHOW UP ON SYSTEM AND BE GRANTED OUR RIGHTS TO EMPLOYMENT. IT SEEMS LIKE USCIS IS PURPOSEFULLY NOT UPDATING DATA OF IMMIGRANTS IN THEIR E-VERIFY SYSTEM SO THAT THESE FOR PROFIT AGENCIES, BANKING & NON BANKING INSTITUTIONS MAY EXTORT MONEY FROM HELPLESS XXXX, FOR US TO BE RECOGNIZED BY SYSTEMS AND ONLY THEN, BE GIVEN OUR BASIC HUMAN & CIVIL RIGHTS. THIS IS NEITHER ETHICAL, LEGAL OR INDICATIVE OF A GREAT COUNTRY THAT AMERICA IS AND THE FOUNDATION / IDEALS THIS GREAT NATION STANDS ON. I urge and request that an investigation or suitable action Must be taken by your agency to verify such unethical & exploitative acts which are denying helpless immigrants their basic civil & human rights Thank You Respectfully
04/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • CO
  • 80524
Web
This complaint pertains to an inability to get information on the following : 1. Errors in employment screening that ( may ) lead to a job offer loss, 2. Refusal of consumer reporting company to provide further details about the source of their inaccurate data, 3. Refusal of consumer reporting company to correct. On XX/XX/2022 I received a job offer, which I accepted, to work for a company in a salaried/benefited position. That company secured the services of XXXX, run by Checkr , Inc., to provide them with pre-employment background screening on me. XXXX XXXX XXXX XXXX XXXX very familiar with the use of AI and other automated technologies in background checks and the massive amount of data errors that are prevalent in consumer data files with almost impossible ability to correct data errors. I perceive that their AI-driven background " verification '' process has confused my company, XXXX XXXX XXXX XXXX with XXXX XXXX XXXX XXXX. The only connection is the letter combination, " XXXX '' which leads me to believe that there was no actual human verification that occurred and instead, an automated system resulted in a mismatch and potential loss of a job. In this instance, I was told by XXXX customer service staff on XX/XX/2022 that their " verifiers '' connected me to an employer phone number they decided was more credible than the number I provided them with therefore, they called this other number to verify my employment. I have never heard of this company, never worked for them. XXXX said " well, our verifiers found this information from XXXX '' which from a best practices standard, any data on the internet is suspect and has to be verified by a human, not a bot. I requested they provide me with the source of information they " verified '' that shows the inaccurate employment connection, requested confirmation of internal controls that have audit traces connected to candidate 's background check portals to ensure no information was adulterated by staff or anyone else who had access to my candidate file, and requested a full copy of their background report. They put me on hold for a few minutes and said " someone from our legal department will call you ''. No call received. Specializing in what I do, I ran a complete and comprehensive background report on myself to see if there was any possibility of a credible, explainable connection between myself and this data they claimed was " verified ''. There was not. No phone numbers, no employment, no shared associations, nothing. The employment data I entered into their portal to run matches my comprehensive background check data. XXXX, run by Checkr , Inc., can not and has not cooperated in resolving this matter and in the meantime, I have approximatley 24 hours before my employment offer is rescinded based upon not being able to verify my employment history, through XXXX data reports.
03/20/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CO
  • 80909
Web
On XX/XX/XXXX I received the results of a background check done through Checkr.com for a position at XXXX XXXX. Included on the report was a record from XXXX County dated XX/XX/XXXX for a misdemeanor charge : XXXX XXXX XXXX XXXX XXXX XXXX. Previous background checks that have been performed did not include this record, or gave me an option that stated I was not required to include this record based on its age. I contacted Checkr.com 's support and they respond with an email : " Thank you for contacting Checkr, Inc. regarding your background report. We understand that you have questions as to why certain offense ( s ) show up on your report, given their age. After reviewing your report, we are writing to advise you, that based on your location and reporting guidelines, the information is reportable. Please understand that if you have had reports run in the past, these reports may look different and include different offenses, depending on when the report was ordered and which company ordered the report. It is the decision of the company you have applied with to determine the scope of the report. If you have any questions about how your report will be considered by the company you applied with, please contact that company directly -- Checkr is not involved in decisions about whether to hire or engage a candidate. After you review your report, if there are any errors or inaccuracies, please let us know -- please be specific to help with our reinvestigation, and we are happy to assist. I responded with : " I was doing some research on why this item might be included on my background check, and the consumerfinance.gov website makes it seem that this record can not legally be included in my report. " In some instances, information may be reported that is out of date or prohibited by law. For example, under the FCRA, an arrest is generally not allowed to be reported when it is older than seven years, or outside the governing statute of limitations.66 " Would you mind citing any rules or regulations that allow this record to be included? I understand that there are exceptions to the 7 year rule, but I can't find anything that would allow a 9 year old misdemeanor to be included. I'm trying to get a better understanding of this record because it has not showed up on other background checks I've had done, or the other companies had an option for me to provide more details about this record, and typically the answer I was prompted to include was something along the lines of " I am not legally obligated to report this record to employers based on how long ago it occurred. '' Thanks for your help! '' Could you please help clarify if this record should be included on my report and if it is, why? This record is 9 years old and I live in Colorado, so all my research has pointed to this not being a valid record to report. Thank you for your help.
08/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MI
  • 49418
Web
I need legal assistance i don't know what to do. This is for another job That required a background check. The same company I complained about before, Checkr. They closed the case and didnt fix the issue. So now another job i applied for asked for a background check and the same 2 wrong addresses are on my background check!!!. I have had identity theft and I really need help. Its going on for years and I know who did it, sold my information, ( ex ) but no ones helped me except me and its taking a lot out of me and a lot out of my credit score and life in general. Here is my last complaint. This complaint is the same but different job i applied for Last complaint closed without fixing XXXX CLOSED YOUR COMPLAINT I have had identity theft that I recognized starting in XXXX. Not receiving mail, accounts taken out in my name. Contacted postmaster general, got response then nothing. Have files of paperwork that is WRONG. Never could Get to the bottom of this.Computer expert concluded my ex had sold my name and info. as well as my kids. Filed an identity theft report in XXXX County in XXXX which they lost I am ON file with the IRS as an identity theft victim. I believe it involved my then and now ex husband XXXX XXXX XXXX XXXX MI XXXX XXXX - but since I'm just a small person, no one cared. I just got a background check for Instacart and now I know what I knew before but couldn't prove. There are Two addresses in two states that I have never lived in claiming to be mine. I have NEVER LIVED IN NEW JERSEY OR NORTH CAROLINA. How do I correct this information and get it expunged as I know it's probably too complicated to get to the bottom of this. It has affected my life greatly. I will attach the report if possible. Thank you. XXXX XXXX ( went back to my maiden name hoping I could clear up my credit ). Former names XXXX XXXX, XXXX XXXX XXXX responded ( and didn't help at all! ) STATUS Company responded on XX/XX/XXXX RESPONSE TYPE Closed with explanation Company 's Response Hi XXXX, Thank you again for contacting Checkr. There are many factors that drive which jurisdictions are included in the scope of service provided to requestors of background reports. Checkr does not choose but instead is directed by the requestor. However, we believe that consideration is given to data reported by various data sources and is sometimes dictated by law or regulation. Checkr is a consumer reporting agency that provides background check reports. Checkr does not assess your qualifications or determine the requirements or criteria on behalf of the party you applied with. The party you applied with, not Checkr, would review the information you submitted and make the final decision regarding your background.
12/25/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92677
Web
I contacted the checkr company which is a background check provider to employers and it also being used by XXXX for detairmaining eligibility and it refreshes every years checks the eligibility based on the updated reports. XXXX been my main and only source of income for the past 3 years and on early XX/XX/2018, my XXXX account got deactivated due to number of violations which apparently was over a certain number that XXXX accepts and the source of information was checkr. I contacted checked to question it and find out the reason and I was told due to the number of violations I have on my driving record I am no longer eligible to drive for XXXX and was told I need to contact XXXX for any information. I obtained a copy of my driver 's record and noticed the number of violations on my driving record that was obtained from DMV website was different from checkr 's report. So I reached out to them and tried to file a dispute for the incorrect informations but they refused. I tried getting the supervisor on the phone and he confirmed that they are under FCRA and I asked him he requires by FCRA if the customer dispute an item on the report they have to investigate and if they can not verify they need to delete the items but he refused too and they didn't even let me file a dispute which is clearly against the FCRA regulations. Since early XXXX I lost my main and only source of income and lost all of my savings and been through a financial hardship to the point that I got a eviction notice and have no more money and no income and they all is because of the incorrect information that was provided by checkr to XXXX and also they refused to remove them or investigate a dispute. I reached out to them again and also provided them with a copy of another report from DMV website and asked them to investigate but again they refused and asked me for a original DMV documents and they do not accept copies of documents I have sent. I replied to them and notified them that they are the one who is require to have a original documents on file for each items they are reporting not me and also they have to investigate the issue that was disputed by me 3 months ago for the first time and recently again for the second time and notify me within 30 days of the resault and if they are verified they have to send a proof of verification which have not happened and they are clearly in violation of multiple FCRA terms. I sent them my final Goodwill and asked them to fix the issue and also settle the damages so I can recover from the huge losses they cause but did not receive any response from them.
08/28/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • TX
  • 770XX
Web
Approximately on XX/XX/2021 I applied for a Job with XXXX. I passed the drug test and was waiting for my background check. When my background check came back it showed that I was arrested on a charge of assault. Though I was arrested I was never formally charged by the District Attorney. When I called the credit reporting agency the first two reps refused to open a dispute and told me I can dispute it after my arraignment. I subsequently called again and was able to open a formal dispute. I am worried about the way the credit agency reports unfiled cases, while a person can be arrested a person can also remain un-charged. A court date was set as an arraignment is just a formality. The inaccurate reporting will most likely cost me a job and therefore I will be unable to make ends meet. I am a person of XXXX, and this industry wide practice is not only unfair but will put persons of XXXX at an unfair disadvantage as they are more likely to be arrested by Police. If the District attorney has not press charges how can the reporting agency claim that I am charged? In addition, the credit agency by reporting an in-accurate information and or arrests is adjudicating guilt and advising hiring companies that a person is charged without any formal criminal complaint without any clear evidence that a criminal complaint has been filed. In addition to XXXX, XXXX also ran a background check from XXXX XXXX again by CHKR and now my ability to do contracting work is also affected. I will open a formal dispute with CHKR as well but the description is the same. " When my background check came back it showed that I was arrested on a charge of assault. Though I was arrested I was never formally charged by the District Attorney. I am worried about the way the credit agency reports unfiled cases, while a person can be arrested a person can also remain un-charged. A court date was set as an arraignment is just a formality. The inaccurate reporting will most likely cost me a job and therefore I will be unable to make ends meet. I am a person of XXXX, and this industry wide practice is not only unfair but will put persons of XXXX at an unfair disadvantage as they are more likely to be arrested by Police. If the District attorney has not press charges how can the reporting agency claim that I am charged? In addition, the credit agency by reporting an in-accurate information and or arrests is adjudicating guilt and advising hiring companies that a person is charged without any formal criminal complaint without any clear evidence that a criminal complaint has been filed. ''
03/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • AZ
  • 85281
Web
I attempted to apply as a driver for the XXXX app XXXX on Thursday, XX/XX/XXXX. I consented to a routine background check that was to be conducted by the company Checkr. I received three emails on the XXXX from Checkr, which contained documents including a summary of my background check, fcra summary of rights, and several state laws pertaining to the legal handling of background checks. Upon the receipt of these summaries, I noticed an error in the reporting of my current address and license. My address was listed with an XXXX zip code, where I have lived previously. My address since XX/XX/XXXX has been in XXXX. My license was listed as expired ; I was issued an XXXX license in XXXX that is not set to expire until XXXX. I sent an email with the subject line 'Incorrect Background Check ' to XXXX on XX/XX/XXXX to detail the error on my background report and to request an update to my summary. I did not receive a response about this e-mail. I received an email with the subject line 'Post-adverse action notice - XXXX ' from XXXX on XX/XX/XXXX which contained this message : Mon XXXX XX/XX/XXXX Personal & Confidential Dear [ my name ] We are writing to inform you that we are declining your request for an engagement. Checkr, Inc., a consumer reporting agency, provided the Company with a consumer report in connection with your proposal to enter an independent contractor relationship. The Companys decision to deny your proposal was based in whole or in part on information contained in that consumer report and an individualized assessment of any additional information that you provided us. The Company considered these specific items when declining your request for an engagement : LICENSE STATUS : EXPIRED Checkr , Inc. is located at XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX and can be reached at XXXX or https : //checkr.com/applicant. Checkr, Inc. did not make the decision to take this action and can not provide you with information about the Companys decision. Any inquiries regarding that decision should be directed to the undersigned. You, nevertheless, have a right to contact Checkr, Inc. to dispute any information in the consumer report that you believe to be inaccurate or incomplete. You should already have received a copy of the consumer report, but have a right to obtain additional free copies from Checkr, Inc. You have 60 days from the date you receive this notice to request additional free copies of any such reports from Checkr , Inc. Thank you for your interest in the Company.
11/14/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 341XX
Web
I, XXXX XXXX XXXX, am that I am, the consumer in fact pursuant to 12 CFR 1006.2 ( e ), 12 CFR 1016.3 ( e ) ( 1 ) and 16 CFR 433.1 ( b ) //// I did not knowingly and willfully consent to enter into any consumer transaction with CHECKR , INC willfully violating the FCRA. Without my direct written consent CHECKR , INC have used credit card as defined under 12 CFR 1002.2 ( k ) and 15 USC 1602 ( l ) my social security number, Drivers license, license plate for their own benefits, without having any authority for such use, which is an unauthorized use under 12 CFR 1026.12 ( b ) ( 1 ) and identity theft pursuant to 12 CFR 1022.3 ( h ) /////// Pursuant to 15 USC 1681 ( a ) ( 4 ) CHECKR , INC need to exercise their grave responsibilities with fairness, impartiality and respect for the consumers right to privacy. My consumer right to privacy has been breached in multiple counts, for multiple accounts by CHECKR , INC in multiple counts.///// Pursuant to 15 USC 1681b ( a ) ( 2 ) CHECKR , INC may NOT furnish negative information to my consumer credit report without with my written instruction. CHECKR , INC willfully, knowingly and intentionally violates my consumers right, by reporting negative information to my consumer credit report, without my written instruction or consent. I'm being denied job opportunities and credit due to CHECKR , INC violating the Fair Credit Reporting Act, so be it. ////// Pursuant to 15 USC 1681s-2 ( 7 ) ( A ) ( i ) CHECKR , INC shall provide the consumer with a `` Notice of negative information '' in writing to the consumer prior to or no later than 30 days after furnishing the negative information pursuant to 15 USC 1681s-2 ( 7 ) ( B ). I did not receive such notice and thus CHECKR , INC is in violation of 15 USC 1681s-2 ( 7 ) ( A ) ( i ) and 15 USC 1681s-2 ( 7 ) ( B ) ////// NOTICE OF CEASE AND DESIST : Pursuant to 15 USC 1692c ( c ), Im demanding that CHECKR , INC cease all further communication and all your collection efforts are being terminated.///// Pursuant to 12 CFR 1026.23 ( a ) and 12 CFR 226.15 ( a ), I hereby rescind the consumer transaction granting any interest directly and indirectly to CHECKR , INC //// THEY NEED TO REMOVE AND DELETE ALL NEGATIVE REPORT IMMEDIATELY from my consumer report. Failure to delete will result in immediate action in Federal District court, and I will be seeking damages under 15 USC 1681n. /////
07/31/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • LA
  • 71111
Web
It has come to my attention that CHECKR has used my property, ( hereinafter referred to as identifying information of XXXX ) for financial gain without my permission. CHECKR has provided a consumer report ( hereinafter referred to as report ) to XXXX, XXXX in regards to XXXX. CHECKR is a consumer reporting agency as described in 603. Definitions ; rules of construction [ 15 U.S.C. 1681a ] ( f ) The term consumer reporting agency means any person which, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages in whole or in part in the practice of assembling or evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to third parties, and which uses any means or facility of interstate commerce for the purpose of preparing or furnishing consumer reports. This report has had an adverse impact on my reputation, as well as has caused me to loose the ability to earn via the XXXX platform. CHECKR has reported that an INSTALLMENT PLAN is in a DEFUALT status. The information CHECKR provided in the report is not accurate in that there was never a valid contract in place according to my records. CHECKR has displayed Inexcusable negligence or ignorance by allowing this unverified item to be placed on the consumer report of XXXX, which is considered as nearly equal to fraud. CHECKR has violated [ 15 U.S.C. 1681a ] in that CHECKR has engaged in a fraud committed using the identifying information of another person. A debt collector must swear true, correct, and complete that an exchange of valuable consideration has occurred that allows him to demand repayment. CHECKR has not shown proof that the provider of the negative information used in the report ever had a valid contract with me, consequently any adverse actions they took against XXXX XXXX or any negative reporting information they provided to CHECKR should never have been placed on a consumer report. CHECKR has provided no proof that such a sworn statement exist, nor that CHECKR had access to it prior to engaging in erroneous reporting of false information.
09/19/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • NC
  • 27704
Web
XX/XX/2021 I received an email from XXXX stating you recently authorized XXXX to obtain consumer reports and/or investigative consumer reports about you from Checkr, Inc. , a consumer report agency. A final decision has not been made, however the company is considering taking action in whole or in part based on information in such report ( XXXX ), including the following specific items identified in the report prepared by XXXX, XXXX : LICENSE STATUS : SUSPENDED. Now I never gave my consent for Checkr , Inc to report anything on my behalf. That is a violation of my privacy as well as my well being. Checkr , Inc did not mail me any written notice this would be taking place. Not to mention, Checkr , Inc. did not interview anyone pursuant to 15 USC 1681a ( e ) investigative consumer report. XX/XX/2021 I received another email from XXXX stating, We previously informed you that the consumer reports and/or investigative consumer reports you authorized XXXX ( XXXX XXXX ) to obtain about you contained information that could adversely affect your eligibility for engagement with XXXX XXXX. After careful consideration, we regret to inform you that XXXX is unable to engage your services ( if you are a new candidate ) or continue to engage your services ( if you are an existing delivery partner ). This decision was based in whole or in part on information contained the consumer reports and/or investigative consumer reports obtained from Checkr, Inc. , XXXX XXXX XXXX , XXXX XXXX, XXXX XXXX , CA XXXX, XXXX. '' The fact Checkr , Inc. reported to XXXX without my consent and inaccurate information, has caused me damages. XXXX fired me. My well being is suffering because Checkr , Inc. decided to provide an inaccurate report without my consent as well as not provide personal interviews with my neighbors, friends, or associates or with other whom I am acquainted with. I never got any notice this would take place. Those are all violations and I am seeking monetary relief. The damages has been done.
06/07/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • TN
  • 372XX
Web
I am writing to express my deep concern and frustration regarding the deactivation of my account. This action was taken due to an issue involving my driver 's license and background check compliance, which has now been FULLY resolved. However, despite my numerous attempts to rectify the situation and restore access to my account, I have been met with nothing but disappointment and discouragement. It is disheartening to inform you that, even after filing two 3 appeals, my account remains deactivated without any sign of reactivation. this unjust and prolonged suspension has caused significant inconvenience, distress, and complete loss of valuable income. I want to emphasize that the compliance issue with my driver 's license and background check has been addressed and resolved. Therefore, it is only fair that I am granted the opportunity to regain access to my account, which I have come to rely upon for income.I implore you CHECKR and XXXX to understand the gravity of this situation and the impact it has had on my daily life. Not only have I been unable to utilize the services and benefits that your esteemed company offers, but I have also experienced undue hardships in managing essential tasks that are directly linked to my account as well as a complete loss of income due to the deactivation. With the utmost urgency, I kindly request CHECKR & XXXX immediate attention to this matter. I sincerely hope that dashboard can empathize with my predicament and realize the importance of promptly reinstating my account. Doing so would not only demonstrate your commitment to driver satisfaction but also restore my faith in the integrity of the XXXX or any other platform. I eagerly await CHECKR & XXXX swift response, accompanied by the FULL reinstatement of my driver dasher account. Thank you for your understanding and cooperation with this matter.
08/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • HI
  • 96815
Web
I applied to XXXX and XXXX who both use Checkr for their background checks. On XX/XX/XXXX th I applied and started the process, after a week of getting a background check pending as the response I called XXXX on their help line as well as Lyft, I was told the DMV portion was complete but was waiting for the criminal portion to come back. After another week of no news I emailed and called both XXXX and Checkr and was told some applications take longer 3-7 days, I was also told that some areas experienced delays due to court houses and outages, I waited another week and did the same thing again and was told both by checkr and XXXX and XXXX that I needed to be patient and some investigation take 3-7 days. After a month I was getting upset because I was being told the same thing over and over. At 2 months of checking in and asking if someone could manually look at my case please and was told they were escalating my issue and that didnt do anything at all, when I asked about the escalation process they didnt even have me down for that process, so now its been almost 90 days since this started. I told XXXX XXXX and Checkr that I bought my car for the sole purpose to drive for them, I financed the whole {$16.00} XXXX dollars and now I have car payments and insurance payments and I can not keep up with the payments without working or driving. My credit score will take a hit with missed payments and I have worked very hard to get my credit score up. I tried 1 more time today to see if anything has been done and they read the same script which is nothing. Checkr is the company that I believe has the glitch in it, or XXXX giving them wrong information? I do not know but I feel that they will never do anything really to look at the real problem and so my background check will never be resolved. So from XX/XX/XXXX until now XX/XX/2023.
07/11/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 27511
Web Older American
I've been denied 2 jobs due to incorrect reporting from Checkr. In XXXX I tried to get this corrected. The company reported that I had a bad check charge from 10 years prior to XXXX. I contacted the clerk of court office in the county where this charge was reported. They gave the name of the company that filed the charges and I reached out to them. The owner said he has since closed the business and had no records. I contacted Legal Aid who said they don't usually handle this type of situation and they found no charges based on my name, dob and social security. I was to start a job on a Monday and received a call the previous Friday that stated my background check had negative information and they could no longer offer me a position. I notified Checkr of info from Legal Aid but they would not look into the issue. I've been told it would cost me {$1500.00} to have an attorney to remove this from my record. When applying for jobs I have to explain that I've never been charged with anything but there is something on my record from early XXXX. In XXXX of XXXX I had a background check for XXXX ( XXXX XXXX XXXX XXXX ) and it took 30 days to submit info to XXXX which prevented me from earning income. I can't afford to hire an attorney to assist with this issue. At the time of this charge I was employed with the XXXX where I worked for 14 years. I never received any court papers about any charges other than a XXXX XXXX. There are multiple women in NC with the same name as mine. When I moved to this state in the XXXX 's I went to a store to purchase needed items for the home. I wrote a check and was told they had a worthless check on file and couldn't accept that form of payment. I was able to provide information to prove I had never written a check to them based on my SS #. From then on I no longer wrote checks and only paid cash.
09/30/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NC
  • 28078
Web Servicemember
FYI, I have written documentation from both Checkr and XXXX on this matter. Checkr is the company I have a complaint against. Original Issue : I had a background check request from XXXX to Checkr and had a typo on my XXXX in Checkr 's system. Escalated Matter of Concern ( Complaint ) : Checkr ( the company running the background check ) refused to allow me to correct this SSN number with them and kept stating that it had to be corrected with XXXX even though the incorrect information is within Checkr 's system. XXXX kept telling me that Checkr is supposed to further assist. Checkr keeps saying their 'policy ' with XXXX does not allow for XXXX corrections. Checkr states XXXX must submit a completely new report request and XXXX refuses to do so. This is not in compliance with the Federal Credit Report Act ( FCRA ) on how background check corrections are to be handled. Checkr is also not even following the instructions on their help articles per my written documentation in comparison to this link : https : XXXX I am now unable to start work with XXXX because of Checkr 's noncompliance with the FCRA and they are impacting my job prospects due to a situation outside of my control. FYI, I have had another background check through Checkr with XXXX which did go through with the correct SSN in Checkr 's system. This shows that a correct background check would go through and the failure is on Checkr 's part to even review their own system information. This matter to me is serious as it involves noncompliance with legal regulations through the FCRA. If an external regulatory body can investigate Checkr, that would bring me relief as these past few weeks have been stressful due to the confusion, back-and-forth, and miscommunication.
07/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89120
Web
I moved to XXXX XXXX from California, XXXX a year ago ... i just bought a home here in XXXX ... .Im a XXXX XXXX, never been outside or worked outside california . Never been arrested and had any felonies ... .Well just bought a house so I need extra income from my XXXX job and so I applied to XXXX and XXXX ... and I worked for XXXX in XXXX XXXX about two years ago, drove with no problem ... I been applying for jobs, getting turned down and before me and my wife moved here we got turned down for a few rental homes also ... thinking I was just being scamed by the rental companies taking my application fees I never thought nothing of it, but I did send off fingerprints thru the FBI criminal investigations in West Virginia ... My fingerprints came up clear, no criminal history ... but when we get to XXXX I get turned down for XXXX and XXXX ... saying I had a public record for XXXX starting in XX/XX/XXXX tili XX/XX/XXXX ... .and spent most of those years in XXXX in ( XXXX , county ... Illinois ) ... now Im a XXXX XXXX XXXX with the XXXX and california credentials also ... .how in the XXXX this is possible I BEEN LIVING AND WORKING IN XXXX XXXX AND RAISING MY KIDS, before in XX/XX/XXXX I was in high school and worked my way up from a XXXX XXXX to a XXXX XXXX with XXXX and XXXX XXXX at XXXX stores in XXXX XXXX ... ... .The background system they used which seems to have the false information is ( CHECKR ) .... ( checkr ) ... they are based out of XXXX XXXX, California , ,, they have caused me to get turned down from jobs and housing ... I need this issue to be investigated ..I don't know if this is identity theft or mis information from the company that did the background checks ... .. Thanks sincerely XXXX XXXX XXXX
01/11/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30040
Web
Back in XXXX of XXXX, I was sent a message that I am not qualified to drive a car on any rideshare platform. I reached out to the entity/agents and let them know that unless I provided express written consent they were not allowed by law to access my private data stored in the Department of XXXX XXXX XXXX Furthermore, I was never convicted of any crimes so any information they are reporting is false and misleading without any firsthand knowledge of any crimes. This entity has accessed the driver record without filling out the XXXX form that is required to access driver records in Georgia. Additionally, it is a crime to pursuant to the National Driver Records regulation to access records without the express written consent of the person. This entity is restricting my trade pursuant to 15 USC 1, 15 USC 2, and 18 USC 1951. Also they are in violation of using my tradename for pecuniary purposes without compensation, and under the official code of Georgia they are in violation of 16-9-93.1 These foreign Corporations are in violation of 15 U.S. Code 1681s2 ( a ) Duty of furnishers of information to provide accurate information. ( 1 ) Prohibition ( A ) Reporting information with actual knowledge of errors. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Traffic infractions are not a crime : California Court of Appeals ruling, People vs. Battle. The ruling establishes that a traffic infraction is not a crime. This is clearly identity theft and I will be reporting this to the IRS for usury. I am not XXXX XXXX XXXX employee. Hobbs Act Violation.
04/09/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • TX
  • 77502
Web
Checkr has completely blacklisted me in the gig economy. I tried to dispute an XXXX background report because they are reporting a deferred adjudication as a conviction. As a result of that request- despite the fact they claim to be investigated the matter and are upholding the report- they have now held up my report at all companies that use checker including XXXX, XXXX, XXXX, XXXX, and several others. They have effectively made it impossible for me to get work anywhere. This includes companies where they're not even reporting the deferred adjudication like XXXX and would return a norma, clear background report. As a result of checkers refusal to release my background reports I have not been able to find work anywhere and I'm going to be financially ruined. This one single company holds the power to be able to cause somebody to not get work anywhere in the XXXX economy. I have attempted to contact them multiple times they do not answer emails, and they do not have a way to call them by voice to reach a human being. You simply have to wait until they are ready or decide to reply. I guess there's nothing to be done until they decide to if they wish to release my records or comply with the law. I guess it's entirely up to them. However I do feel that people should know that this company is doing this to people, and they do not care. They're doing this to people who have no criminal convictions. They are doing this to people with clean motor vehicle records and who are actually qualified to work but can not since checkr refuses to let them. I'm sure this complaint will cause them to retaliate and delay my reports even longer, However I feel that people must know.
06/06/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • IL
  • 601XX
Web
Thank you for calling XXXX Support. If you have further questions, you can always contact us from the " Help '' menu in the XXXX app. Thanks Sent by XXXX on Thursday, XX/XX/2019 at XXXX XXXX The above was an email response I received while trying to resolve and issue with my XXXX Partner account. My account is suspended ( unable to work ) per a background check by the company Checkr ( files attached ). I was unable to resolve this issue with XXXX and was told I need to follow up with the company who did my background check ( consumer report ). Checkr received a motor vehicle report which states that I have a ( surrendered ) Colorado license. Not only am I unsure what this means and/or has to do with my ability to continue driving with XXXX ( as I currently live in Illinois and have an Illinois license ), my rights under the Fair Credit Reporting Act clearly state : Anyone who uses a credit report or another type of consumer report to deny your application for credit, insurance, or employment-or to take another adverse action against you-must tell you, and must give you the name, address, and phone number of the agency that provided the information. Per my rights under the Fair Credit Reporting Act, Checkr has failed to give me the name, address, and phone number of the agency that provided the Motor Vehicle Report information. This should render the inclusion of this information ( which is unknown to me and irrelevant to my employment ) null and void as it was specifically used adversely-to stop my independent contractor status with XXXX. I have attached all documents emailed to me on this matter.
08/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • PA
  • 17603
Web
I began XXXX XXXX XXXX in XX/XX/XXXX. Since then I have completed over XXXXXXXX XXXX, and continue to maintain a 5 star rating. My annual background reviews were returned of course without issue. XXXX was so impressed with my performance I was offered a job at the hub in XXXX. So I am sure you can imagine my shock whenever I received the email stating my application to XXXX XXXX is denied! Well that shut off my access to the app so I couldnt call in. I couldnt get through to checkr about the situation. When they would reply to the emails., XXXX would say we do not look at the report. We take the recommendation from checkr and base our decision on that. Checkr would say we do not make the determinations in eligibility we simply run the report and then hand it over to the company who requested it. After a month of this ping pong battle XXXX was like you have to dispute it with XXXX. I did. And after another 2 weeks the letter read there is an issue on your driving record making you oneligible to be a XXXXXXXX XXXX! I have known what gour letter report says. Another week goes by we have researched the issue and determine it to be a valid infraction we consider this case closed. Please respond if you disagree. Yes, I do. I just want to know the answer to this question. If I have been driving XXXX for over 3 years since XXXX with my previous chrckr driving accounts being free and clear How is it now there is an issue from XX/XX/XXXX making me ineligible? I am just trying to find the answer to that question yet I cant receive it and in the meantime. I am still banned from the XXXX XXXX platform!
09/15/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • TX
  • 79602
Web
Checkr is a third party business running background checks for other companies. In my case, they ran a background check on behalf of XXXX, XXXX but did not provide accurate Motor vehicle report. I have contacted Checkr on several occasions through multiple emails and phone calls but I have not gotten a resolution. My issue with Checkr is a section of the report that indicates my previous license from State of Nebraska is/was suspended. However, my NE driver 's license has never been suspended. There is part of the report that shows XXXX XXXX XXXX and Checkr is reporting this has SUSPENSION when in fact it means I legally surrendered the Nebraska license in order to obtain Texas License. The NE DMV abstract indicates this under withdrawals and clearly States that my license was transferred to Texas on XX/XX/2023. Checkr has failed to resolve the issue even after I provided them with an abstract I obtained from Nebraska DMV. My account with XXXX, XXXX was deactivated and as a result, I have suffered a major loss of income and undergone mental pressure due to Checkr failure to provide accurate information and failure to resolve the problem. Checkr has failed to acknowledge an abstract I obtained from Nebraska DMV which I was directed to by NE DMV official and has also failed to request accurate DMV report from Nebraska DMV. I gave Checkr 30 days to resolve the matter but has since been over 6 weeks and no solution. It is my request that Checkr provide an accurate reporting so I can reapply for my account to be reactivated. Please reach out to me if you have any questions. Thank you
05/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • FL
  • 32809
Web
I have been driving for XXXX full-time for over 2 years and am a highly ranked driver with a 4.99 ranking out of 5.0 with over 6000 riders. I have not been able to access the XXXX platform in 3 WEEKS because of my prior background check expiring while CheckR ( XXXX 's 3rd part background check service provider ), conducts the current background investigation. The company states background checks take 3-5 business days. As per XXXX the driving record part of the investigation is complete but the criminal background check part is still pending after 28 D-A-Y-S and counting?! I AM NOT A CRIMINAL. I HAVE COMMITTED NO CRIMES. Yet, I am guilty until proven innocent in this bureaucratic process that takes advcantage of the fact that XXXX drivers are " contract workers '' .. Meanwhile, I have literally lost XXXX $ of dollars of revenue as my XXXX account is suspended waiting for CheckR 's response. I have received no email communications from CheckR requesting any further information. It is IMPOSSIBLE to get ANYONE on the phone let alone have someone EXPLAIN what the hold up is. The only resource is a cookie-cutter FAQ page on their website about what " MIGHT '' be holding up the background check. When you attempt to call it leads to a recorded message that refers you back to their website portal and promptly hangs up on you?! Meanwhile, I am unable to drive for XXXX OR ANY OTHER COMPANY that uses CheckR as their background company. I am left with NO RECOURSE, NO INCOME, and NO ALTERNATIVES to replace my livelihood as a gig driver!!!
09/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 156XX
Web
On XXXX XXXX, XXXX I contacted Checkr Inc and let them know that not only was the criminal information reported not me, but it was adversely affecting me and it was over 10 ( in fact 20 ) years old. The response I received was that it was public record, which does not make sense, I have lived in Pennsylvania all of my life and even provided them with proof that I was in college at the time that the report states I was supposedly in jail, but they refuse to take it off the report they provided to XXXX and XXXX. Oddly enough they provided several other background checks for me, and that information does not appear on the other ones, in fact they have provided 6 background checks in total, and the inaccurate information only appears on the XXXX and XXXX checks. Their response to this is because they are Transportation Related background checks, which does not make sense either, as I worked for XXXX XXXX XXXX in XXXX, as a XXXX, and they did a background check, and this information was not on my background, as it does not belong to me, and when asked how they derived at this information, all I received was confusing verbiage. It should be removed for several reasons, all six background checks they ran on me were for transportation jobs, XXXX, XXXX, XXXX, XXXX, and XXXX ( there is another, but I can't remember at this time ) and that information only appears on XXXX and XXXX, so their excuse that it is more indepth because it is for driving does not make sense, this public record does not belong to me, I just want it off my report.
11/17/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • VA
  • 23462
Web
I am seeking employment of driving through the companies XXXX and XXXX XXXX so they confiscated my data driving report from a third party agency by the name Checkr who is a background and reporting agency working on the behalf of my employer to access my records which in their discovery acquired a controversial item known as an accident violation on my Department of motor vehicles report on XX/XX/XXXX that considered my employment risky according to the material reporting from the Department of Motor Vehicles report which affects my ability to acquire employment due to the unverifiable information being disclosed. I reached out to Checkr and XXXX over the phone and by letter disputing the allegations presented on XX/XX/XXXX furthermore I gave a formal and informal notice of the inaccuracy of the information and expressed to the agent that according to FCRA guidelines which express my rights as a consumer very conspicuously but the agent insisted that there investigation results came back that the information was accurate according to the department of motor vehicles. XXXX the second reporting agency I disputed sent me a letter of my dispute and determined that the information they investigated from the department of driver services records results was ruled to be unverifiable so they removed it from there records and sent me a copy for my records. I am seeking the rights to damages this has caused according to the violation of 15 U.S.C 1681 ( 2 ) ( A ) ( I ) as they are liable according to 15 U.S.C 1681 ( n ) of the FCRA
02/14/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90043
Web Servicemember
I ran an employee application ( Custom Id # XXXX ) & the Checkr Background showed an infraction ( that by the way doesn't show up on XXXX XXXX ) or shouldn't. It seems like I've been targeted & the same people tried making it look like I had a criminal background. This offense is not a criminal offense & is an infraction. I requested they remove it because I'd it isn't on the XXXX record, it shouldn't show in an employment background. The court said it would not show up on Employment background reports & I would like for it to be removed. It's misleading & gives the appearance there is a criminal charge when there isn't. Even though the criminal records section shows clear, it even shows up in the criminal report section & I do not have any criminal charges. This infraction is noncriminal therefore shouldn't show up at all. It is a minor infraction. Furthermore. I have a dispute regarding this infraction because I was not using my phone or texting while driving. I initiated the dispute & am moving to have it removed from my record completely. I was looking for a VC or other code to support this request. I may have to go to the law library later to locate it's origin. If you are aware or have an acquaintance that has supporting code ( s ), I'd appreciate it. Otherwise, I'm requesting removal in 'Good Faith '. This code is an infraction & backgrounds generally ask if you've been convicted for a Misdemeanor or a felony ( Infractions excluded ). This, any reporting entity shall otherwise exclude also. Thank You.
10/20/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MD
  • 21207
Web
Hello, I applied for contract employment with XXXX XXXX XXXX XXXX They requested a background check be completed. I complied and a company named Checkr supposedly investigated my criminal background on XX/XX/XXXX. I then received another notice afterwards on XX/XX/XXXX saying that adverse action was being taken. The report said I had seven days to reply to conflicts involving employment or termination resulting from Checkrs background check. On XX/XX/XXXX I received an email from XXXX saying they did not want to continue the onboarding process. After reviewing the report I discovered the reason they denied me was inaccurate information as presented in the email and report. I attempted to contact them on XX/XX/XXXX. After XXXX minutes of hold time an agent spoke with me briefly. She said hello, asked me my name and social, and then said her computer was down could I hold the line. XXXX minutes later she came back said her computer was having trouble and hung up the phone. Thank you for reviewing and the reason for all this is because checker listed XXXX charges with a disposition date of XX/XX/XXXX. No disposition on said date was given. The report even lists the charge date as XX/XX/XXXX. It is impossible for a disposition to come before a charge therefore I challenge any of the information as being accurate and have become damaged due to reports. No one reviews the information at Checkrs before passing it on and your assistance would be appreciated. Thank you XXXX XXXX
02/15/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CA
  • 90804
Web
I am employed by XXXX and have been employed for 8 months. At the beginning of my employment I passed all the background screenings and have been employed for 8 months, all of a sudden I received an adverse action email from XXXX stating that my background check from their background company showed two outstanding XXXX. I questioned this with them because I have been employed 8 months and already passed the background. Upon dealing with Checkr, who is the company XXXX uses for these screenings, I did find out about two XXXX in XXXX XXXX AZ. Case # XXXX from XX/XX/1998. This is very old and was not accessed when I first applied so I do not understand why they can use this against me at this time and barr my employment. I have contacted the court and set-up a payment contract with them and they will be removing the XXXX but I am not sure if I will be getting my employment back. So I have a couple questions : Why is these XXXX not off my report due to length of time passed Why after 8 months of employment did they have the right to rerun my background and provide new information when I did not agree to any new background checks. I have provided Checkr with all the information that the court has provided me but they have not cleared this report, which the court said would be immediatley cleared asap and XXXX lifted when payment contract was started I want to make sure I am able to go back to work and I want to know if XXXX and Checkr are allowed to do this.
05/10/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • SD
  • 57108
Web
This is the second time Ive had to deal with Checkr having incorrect information on my background report. I have filed many complaints to them and they do not investigate the inaccuracies. This has resulted in my inability to work for several months. I can not get anything other than form responses back. They are way past the 30 day requirement to work on this. They claim to be waiting in county records. The counties claimed, Ive never even been to the States they are in. It is clear they have collated someone elses records with mine, but refuse to investigate my complaint. So I took it upon myself to contact those counties and both reported Checkr was lying to me. Both reported there are no records whatsoever and they havent received a request for records on me. In review online of other complaints against the company, it appears they do an investigation when a complaint of inaccurate information is filed. Based on my research, Ive found that I am the sole example of them refusing to conduct an investigation as required by law. The only difference between me and others they are conducting checks on is that I am XXXX. It is the single difference I can find. At this point, the second time this has happened, I believe the company or employees are discriminating against me do to my XXXX. I have no criminal record. Its been approximately 60-90 days this process has been ongoing, with no attempt by Checkr to do as they are required by law.
04/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • MO
  • 641XX
Web
I have been registered as a delivery driver on XXXX since XXXXNow XXXX is doing an annual background check on me through checkr. Background check company checkr says it can't complete my SSN trace, that kept my background check from being completed. I contacted support via the checkr website and they replied that I needed to contact XXXX and wouldn't tell me exactly why my SSN trace couldn't be completed, He also said that he would not accept my direct submission of relevant information, Just a simple reply to me to communicate with XXXX. I contacted the support staff through the XXXX app and got the answer is : After providing you with an opportunity to correct your SSN information in the Checkr Candidate portal, Checkr remains unable to process your background check due to problems with the SSN you have supplied in your XXXX account.Because we can not obtain a complete background check, we are unable to partner with you.So my XXXX account has been inaccessible since XXXX XXXX contacted checkr and XXXX many times about this and got the same answer every time. I personally went to the Social Security administration to verify my SSN twice and they told me in no uncertain terms that there was nothing wrong with my SSN, So I don't know why checkr can't complete my SSN trace.No one told me why. I haven't been able to work for nearly a month now.I need to solve the problem as soon as possible, which has brought trouble to my life.
12/03/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • OH
  • 440XX
Web
Checkr background reporting company has reported inaccurate information to XXXX and XXXX regarding an issue I had with USDA. The item was an administrative action that Checkr is reporting as if I am on a XXXX XXXX for criminal activity. This item is a dispute and was handled administratively, never adjudicated in a court of law, never a case or charge filed, and never a criminal or civil complaint filed against me in this matter. This was simple an administrative action to limit board members of the organization from using this service until the issue is resolved to satisfaction. Checkr 's report is misleading and inaccurate in that it reports this item as follows 1 ) Court Jurisdiction- US DEPARTMENT OF AGRICULTURE FOOD AND NUTRITION SERVICE. There is no such court jurisdiction - this information is inaccurate and misleading 2 ) Charge- US DEPARTMENT OF AGRICULTURE FOOD AND NUTRITION SERVICE DISQUALIFIED INDIVIDUALS LIST Disposition INDIVIDUAL TYPE : INSTITUTION RPI ; DISQUALIFIED There is and was never a charge associated with this issue in a court of law. This was simple an administrative action, not a case, charge or any such. I request this item be removed from this portion of the report, and re-issued to XXXX and XXXX as correction of items reported in error. Also I request information on how I can pursue damages for the loss of income in the amount of {$1200.00}, to date for lost income from XXXX since XX/XX/18.
04/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 38301
Web
On XX/XX/2019, I applied for a work at home position with the company XXXX as an employee to make {$12.00} as a customer service representative. As part of the hiring process I submitted a background check on XX/XX/2019 with the consumer reporting company Checkr. I was informed on XX/XX/2019 of pre-adverse action notification due to information on my background report. I wrote a dispute letter to the company Checkr by email requesting a re-investigation of my background report information as it is inaccurate as there is a pending Petition to Expunge one of the misdemeanor offenses on the report and for there to be an update showing the correct and accurate status of the offense. I also attached copies of my notarized paperwork as I did not receive file marked copies. The lack of file marked copies is a reason for my re-investigation request as well. On XX/XX/2019 the company responded stating that the will do no further investigation nor re-investigation as the information they have gotten is accurate. The company 's refusal to re-investigate not only violates my rights but also violates the laws set forth for them to accurately comply and re-investigate upon notification of such discrepencies. Furthermore the actions of Checkr failing to re-investigate also caused the company to further evaluate and make their adverse decision on the basis of the inccurate reporting of Checkr.
04/13/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 32818
Web Servicemember
In XXXX of 2022, my information was used without permission and inaccurately which prohibited me from working. My license was reported as invalid for work which indeed it was not and unimportant information was disclosed without consent as adverse violations. I am not prohibited from driving in the state of Florida. The law has been violated. I even showed how they were inaccurately reporting thus violating the Fair Credit Reporting Act. According to 15 USC 1681i ( 5 ) the credit bureaus / reporting agencies have to modify or delete accounts that are not reporting accurately According to 15 USC 1681b ( 1 ) the agency does not have my written premission According to 15 USC 1681 I have the right to privacy According to 15 USC 1681s-2 A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. ( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate. I can go on and on Someone needs to hold them accountable for this
09/13/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • PA
  • 191XX
Web
I XXXX a natural person, ( hereinafter referred to as consumer ) is sending notice to Checkr, its United States affiliates ( collectively, Checkr, we, us, our ) are not authorized to collect, use and share personal data about me without prior written and direct instructions from consumer. I recently received a notification checker sold an employer a copy of my consumer report without my written authorization XXXX XXXX, I also reviewed my consumer disclosure & consumer files and noticed Checkr reporting my non-public information. Checkr is not authorized to collect, use, and share public records information relating to consumer. Checkr has 15 days to permanently delete and remove the following records from my consumer background report, consumer disclosure and credit file upon receipt of this notice. Checkr must provide free copies of my consumer report, consumer disclosure and credit file showing the public records information has been deleted and removed. Checkr is only authorized to collect, use and share information with the prior consent and written instructions from consumer. Any authorized use of consumers personal data will not be tolerated. By sending you this notice consumer does not waive any rights to take action against Checkr for any past or future violations of the law. Sincerely, XXXX : XXXX All Inalienable rights reserved.
08/19/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 78664
Web
I have had numerous background checks ran by checkr for various employers. The FCRA rules clearly state that background information beyond 10 years may not be reported. Also in Texas it is illegal to report past 7 years unless the employer is specifically offering a position with a gauranteed annual salary of {$75000.00} or higher. Checkr has violated both of these mandates numerous times with different companies causing me to be denied employment. They do not respond to any correspondence. I have sent them 30 emails, no response at all. NONE. Furthermore the company is guilty of absolute blatant lack of ethical responsibility to their duty and blaming it on covid. The court houses in XXXX TX NEVER CLOSED AND WERE NEVER BACKLOGGED FOR ANY REASON OTHER THAN FELONY CRIMINAL TRIALS. They pick and choose what companies to run background checks in a timely manner for and others they delay. How would I possibly be able to make this accusation?? Because literally today I had one background check ran in XXXX through checkr. It came back in 10 minutes. The one for my XXXX account that has me out of work and In sever financial trouble, is going on 30 days with no valid reason, no response from checkr And something has to be done. They have to be held accountable. This isn't just dealing as a private business, they are in control of peoples livelihood.
05/23/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NV
  • 89121
Web
CHECKR IS IN VIOLATION OF THE FAIR CREDIT REPORTING ACT WHICH STATES Consumer reporting agencies may not report outdated negative information. In most cases, a consumer reporting agency may not report negative information that is more than seven years old, or bankruptcies that are more than 10 years old. ATTACHED IS A COPY OF THE FAIR CREDIT REPORTING ACT. NEVADA REVISED STATUTE 598C.150 states : NRS598C.150Purging of information from files of reporting agency ; disclosure of purged information.A reporting agency shall periodically purge from its files and after purging shall not disclose : 1.Except as otherwise provided in NRS 463.334, bankruptcies whose dates of adjudication precede the report by more than 10 years. 2.Except as otherwise provided by a specific statute, including, without limitation, NRS 463.334 , any other civil judgment, a report of criminal proceedings, or other adverse information, excluding a record of a conviction of a crime, which precedes the report by more than 7 years. CHECKR has previously conducted background screenings for other employers and has submitted CLEARED results that didn't suggest careful consideration be taken. ATTACHED ARE ALL DOCUMENTS SUPPORTING MY CLAIM/DEMAND THAT CHECKR REMOVE THE NEGATIVE ITEM FROM 2004 AND SUBMIT THE SAME INFORMATION TO XXXX AS THEY DID TO XXXX AND XXXX.
05/30/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • GA
  • 303XX
Web
I was a 1099 contractor with XXXX from XX/XX/XXXX until XX/XX/XXXX. In order to qualify to work with XXXX I was required to take and pass a background check and motor vehicle report check. My background check result did not change and was the same from the date of approval until XX/XX/XXXX. Meaning, no additional charges was added or dropped from my report. After speaking with numerous amounts of customer care representatives both at XXXX and Checkr in XX/XX/XXXX and XX/XX/XXXX, I discovered I was discriminated against. I was informed I was ineligible for hire due to my background check results. Zero or none of the charges pending under the First Offender 's Act law was subject to the " disqualify a person in any employment application as provided in O.C.G.A. 42-8-63-1 ''. In other words the charges against me were not of a XXXX, child/elderly abuse offense, or to become a peace officer nature. Review the attached First Offender Act Clause provided to me by my Attorney in XXXXXXXX XXXX.My name at the time of the complaint and additional information is as follows : XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX, Last 4 digits of SSN XXXX. The issue regarded a criminal history background check result to continue working as a 1099 contractor for XXXX XXXX around XXXX and XX/XX/XXXX. Email addresses XXXX and XXXX XXXX
10/09/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • TX
  • 75208
Web
On XX/XX/2021, I received an email from XXXX stating that a background check was completed and it was found that I have an expired drivers license which could cause me to lose access the XXXX app. The email also stated that my sign up eligibility would be determined within a few days. I was provided a link to the consumer reporting agency Checkr to view my report. On the report provided by Checkr, it shows that my drivers license expired on XX/XX/2021 which is incorrect. What actually happened on XX/XX/2021 is my XXXX drivers license was surrendered for a XXXX drivers license. My XXXX drivers license never expired. This information should have been updated instead of being falsely reported that it expired. Just in case any other false claims are made by Checkr, I must add that I was issued a new XXXX drivers license on XX/XX/2021 with a new issue date due to updating my mailing address. On XX/XX/2021 I received an email from XXXX stating that they have decided to decline my access to the XXXX app based on the information provided on the consumer report provided by Checkr. They stated the specific information used to make their decision was the expiration date of XX/XX/2021. XXXX is how I make my money. When I lost access to the app, I lost apart of my livelihood. Bills are paid with this gig.
11/30/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92104
Web
On XX/XX/XXXX, XXXX ran my annual background check, checkr returned the report with a consider because theyre reporting that a ticket on my dmv report is listed as a reckless driving/negligent driving/inattentive driving offense. The violation code listed is 22106, the code is correct, their definition or description is wrong however. 22106 is unsafe stopping or backing on a highway. In multiple emails with supporting documents to show their information is incorrect, they have not fixed this issue and as a result Ive lost my ability to drive with XXXX because they believe I have a charge of reckless driving when I do not. Ive provided checkr the court summary and hard copy ticket which clearly state the correct definition for cvc 22106, and that the offense is only an infraction. No person from checkr has responded to my emails or called me, and they have just rerun their inaccurate report which isnt coming from the dmv. Ive contacted the dmv and the courts and theyve confirmed they are not reporting what checkr is stating. What is simply a clerical error has now become a major issue as any background check run by checkr makes it look like I have a misdemeanor driving offense that doesnt exist and would disqualify me from transportation minded jobs.
02/10/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91768
Web
On XX/XX/XXXX, I contacted Checkr to file a dispute in regard to two cases listed as Evictions. I previously had a report ran by a different agency and had the XXXX case removed following my dispute and providing information I have that proves there is no public record being reported. I spoke with a clerk who confirmed they are no longer public record and I have to dispute them to get them removed. Checkr says it's valid and the information is correct based of public record and refuse to remove it. I have sent a 609 letter that they ignored all together. I have asked them to provide proof that the information is valid and they have failed to do so only stating its from public record. Again, based on public record there are no judgements or evictions listed for my name or previous addresses. On their report it clearly states Eviction record. I paid for the credit report via XXXX and was only able to use it for twice before the dispute. It has been over a month and I was not able to apply for houses. Nor was the information corrected. This incorrect information is hurting my chances of moving. I am attaching my proof that the Information is not public record and that it can't be verified as well as the results from the other companies investigation.
09/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • OH
  • 43017
Web
Checkr stated they gave the same report to XXXX as they did me on XX/XX/XXXX with correcting an arrest record from a dispute making everything on the report 100 percent clean and clear as they stated in last reply to CFPB However, for the 6th time I heard from a supervisor, see below. This doesn't sound like an individual that received a clear report and Checkr has not made me aware of any other report past the one from XX/XX/XXXX that has absolutely nothing but the words clear on it. That's six supervisors that have told me in writing they have not seen a corrected report. Quote below from XXXX at XXXX this morning. Hi XXXX, This is XXXX, one of the supervisor from XXXX XXXX XXXX XXXX. We took a look at your account and your request for access to XXXX driver platform was denied based on the results of a background check. You shouldve received this update in an email from Checkr. That message contains a copy of your background check report and also outlines your right to dispute the results by replying to the email. If you have not received a copy of your background check report, you can request one by signing into the Checkr Candidate Portal. Let us know if you have any other questions. Thank you and stay safe.
03/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MI
  • 48642
Web
XXXX ordered a background in XXXX XXXX. Checkr reported incorrect information stating I did not have a current valid driver 's license. They provided information on a license I no longer have for Florida because I now have a Michigan license since I now live in Michigan & you can't legally have 2. I filed a report with Checkr explaining the issue. They asked me for a copy of my Michigan license & I gave them a copy. Checkr corrects my report & tells me it's clear & to wait on XXXX. Months later XXXX insists they never got the corrected report ( even though I could see the corrected report when I logged into Checkr ). I argue with them for days, so they just order a new report from Checkr because they never got notified that it was corrected. What does Checkr do? They go back to reporting incorrect information and not including the Michigan license information I gave them last time. Now months later I am back to having an incorrect report in Checkr & again denied the ability to drive for XXXX. I have attached the initial incorrect report, the emails to Checkr regarding correcting it, The previously corrected report after I complained, The now once again incorrect report & my 2nd email regarding correcting the issue.
06/07/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92262
Web
I've been in contact with Checkr several times already to update them with changes to my background report. I had a negative item removed or SEALED on my driving record, which is good for XXXX and XXXX and satisifies now all the driving requirements to be a driver in good standing with either company. Checkr refuses to update my background history with the latest information. My record was sealed back on XX/XX/2022. This is several months ago. It has since then been updated in the DMV system whereby ... when you do a search on my background report ... no negative information comes up about me now. This is a relief when it comes to being employed. Thank God! However, XXXX XXXX XXXX have an old driving record for me which has not been updated. I'm just pulling my hair out day after day, not making any money because they won't update my driving record with the new information. They are basing their decision on old information. Checkr has done nothing about this and likewise XXXX XXXX XXXX. This is a serious problem and a legal one too. I haven't done anything so criminal that they can't fix this. What they " sealed '' was a minor infraction and in fact a dropped case. Please help me CFPB... Please
08/01/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • MD
  • 21237
Web
Good morning, I was more than overjoyed when I learned I was approved for the job XXXX that would change my family 's financial crisis, it was perfect for my son 's busy schedule. I worked for weeks to come up with the deposit to begin. After paying my deposit it was automatically returned. I learned that the backgound check had come back clear but the site Checkr had a hold on my account. I reached out to Checkr and learned that because of a past background check that was done in XXXX by the same employer they put my account on hold even though the new background check that was done on XX/XX/XXXX came back completely clear. I spoke with an agent there and was sent your website, I guess I wasn't the only one that felt as though there was a possible better resolution to my problem. I was granted a legal expungement in the year of XXXX for the two charges present on my XXXX background check. That means that by law these charges have been forgiven and erased from my record. It is unlawful to report these charges to any agency preventing me from obtaining employment. They report to alot of jobs that I've worked and would like to continue to work such as XXXX, XXXX, XXXX, and XXXX.
07/10/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • IL
  • 60402
Web
IL state law does NOT allow credit reporting agencies to background check beyond 15 years. Nor does it allow reporting on offenses that occurred as a minor. Yet, www.chekr.com used a felony from 2003, a XXXX year old charge ( as a minor ) to bar me from employment, causing me to incur an indigent status. I AM XXXX living with family due to improper reporting. They EMBELLISH charges on your rap sheet without actually looking into each offense, to your prospective employer. I.E. If you pled no contest to say, a graffitti charge, vandalism, or any kind of damaging property charges, and you are trying to work for XXXX, they will report that graffiti charge to the Nth degree, even though, what could you vandalize while working out of your own car? Kinda like they don't want ANY criminals ( even the pettiest offender ) being hired EVER, forcing them BACK into a life of crime. Atop of that they are absolutely foul in their manners. A dispute to their reporting is almost disrespectful to them. I have never heard anyone get anything reversed from dispute. Pretty much, even if they do reverse the wrong info, the jobs already gone since it takes weeks for this trash entity to act.
11/08/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • VA
  • 22192
Web
I have been driving for XXXX for over four years. Earlier this year, they ordered a background check from Checkr, which reported three accidents on my driving record over the last three from the VA DMV. I have unsuccessfully tried by phone and emails to convince Checkr to relay to XXXX that in VA, accidents appear on a driver 's record regardless of whose fault it is but they do show a disclaimer regarding that, which Checkr does not show in its report. As a result XXXX has deactivated my account. I have also applied with such companies like XXXX and XXXX which have declined my application for the same number of accidents showing on my record I have provided Checkr with police reports and insurance company statements that I did not cause those accidents which they simply ignore. They would say contact the company involved, which would then say to go back to Checkr. Checkr would even show the rejection as coming from say XXXX, when it actually comes from them. Credit bureaus customarily forward consumer feedback re items on their credits to those who requested the investigation. I have attached copies of some communications I have had with Checkr about this matter.
11/25/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • FL
  • 32216
Web Older American, Servicemember
I applied for employment with XXXX and XXXX. Checkr is stating that I need to download a copy of my driver 's license. The link the company gives does not work. When I contacted Checkr with the issue I get the same automated response via email that I need to download my drivers license. The link to download the driver license does not work, when I spoke to the representative at Checkr, they tell me to try again and if I have the same problem to call back. I called back and I receive a recording that they aren't accepting phone calls. The company is having me go in circles and preventing me from obtaining employment by not listening to my complaint that the link is not working. I sent a copy of my driver 's license via email and I'm told that it's not acceptable and I must upload the document. I can not do that as the program has a bug which is not allowing the upload and therefore I am unable to work. I have screenshots of what happens when trying to upload to help resolve the issue but the company looks the other way and states due to Covid-19 the offices are closed and there is only home based assisted representatives who can not help. It's ridiculous.
07/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • CA
  • 92111
Web
In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. XXXX Account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. The XXXX has received 74 complaints in the last three years, with 44 closed in the past 12 months with XXXX and does not have permissible purpose, to disclose erroneous, inaccurate and completely false background information.
04/05/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • GA
  • XXXXX
Web
I have been an XXXXXXXX XXXX for a few years and always consent to a background check. It was time to renew this background check this year and info was reported that haven't showed up on my credit files ever. I have been painstakingly keeping my credit in the green, paying all my debts and something that happened XX/XX/2003 that I took care of back then is now showing up. It hasnt shown up before. I had a check bounce at a XXXX. I think it was for {$65.00}. As soon as I was made aware of this, after a case was filed, because I checked my acct and it had cleared, but then it was returned for insufficient funds, but I didnt know this, and a case was filed. I went to XXXX to pay this debt as well as went to court. They asked if I had paid XXXX which I said yes I did, I paid a {$100.00} fine and that was it. I thought everything was taken care of and I never saw this on my credit file. I have pulled my credit file, I am with XXXX XXXX and no negative actions have pulled up there. I would like this old information cleared off my count immediately. It is 18 yrs old and I would like your assistance. This information was supplied to XXXX by Checkr , Inc.
05/06/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • TX
  • 79107
Web
XX/XX/XXXX, XXXX XXXX, XXXX. I had applied to XXXX ( has always discriminate denying me without reasons ), XXXX, renewing XXXX, and XXXX. I have updated their background check companies they used that are DISCRIMINATING against me denying me employment, not accepting my certify documents and copied documents that their error are going back to an old issue that wasnt an issue in XX/XX/XXXX with XXXX, XX/XX/XXXX with XXXX until my XXXX XXXX on XX/XX/XXXX was XXXX on XX/XX/XXXX. I have attached the documents and I keep getting an unfair rejection and the background checking companies stated that it is up to their third party. Unfortunately, this third party controls all corporates and businesses in my county. I applied for employment with XXXX, I was denied and listed as not eligible for rehire with no reasons. Something with the XXXX XXXX background check companies. This is DISCRIMINATION as I was a XXXX XXXX Victim in XXXX, was a Victim of XXXX XXXX in XX/XX/XXXX, Victim of XXXX XXXX on XX/XX/XXXX, and now this. These companies need to be looked into. This is Depriving me of my Rights, Violating my 1st Amendment, and Civil Rights.
07/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • CA
  • 94541
Web
I applied for a delivery driver position for XXXX and XXXX These companies use the same company to do background checks which is the company known as " Checkr ''. I have submitted documentation to this company providing proof that their investigation report was inaccurate. It stated that my license was expired or suspended. I personally went to the dmv to pull my driving record which shows my license status as valid. I have tried to contact XXXX and XXXX who leads me back to checkr to submit this documentation. I've tried to call the number provided by checkr to reach customer service. Upon this phone call I am placed on a long wait trying to get someone on the line for their automated system to come back and tell me they are closed. The hours are mon thru Thurs XXXX to XXXX pt and Friday XXXX to XXXX pt. I called at XXXX XXXX time. Everything is a run around with no help or update. Once you are rejected from a company there is no way to re apply even if a significant amount of time has passed since the disqualification. No matter what you submit to checkr they have no desire to send over the correct information to these platforms
08/01/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • MI
  • 48042
Web Older American
XXXX XXXX FOR XXXX AND XXXX. THEY BOTH DO A BACKGROUND CHECK YEARLY. I HAVE BEEN UNABLE TO XXXX AND EARN A LIVING BECAUSE THE 3RD PARTY BACKGROUND CHECK COMPANY CALLED XXXX HAS NOT RETURNED MY BACKGROUND CHECK. I HAVE MANY ATTEMPTS TO CONTACT XXXX, XXXX, EMAIL, WEBSITE. ALL THE RESULTS SAY THE REPORT IS PENDING. I CALL XXXX SUPPORT 4-6 TIMES AND THEY SAY THEY CAN NOT DO ANYTHING TO HELP ME AS THIS IS A 3RD PARTY COMPANY. I HAVE OFFERED TO PAY FOR AND OBTAIN MY OWN CHECK THROUGH A 3RD PARTY TO RESOLVE THIS ISSUE AND THEY WILL NOT ACCEPT THIS. XXXX STARTED MY BACKGROUND CHECK IN XX/XX/2023 AND IT IS STILL PENDING, MAKING ME UNABLE XXXX XXXX. NOW XXXX US USING THE SAME COMPANY AND I HAVE BEEN UNABLE XXXX XXXX WITH THEM FOR 6 WEEKS DUE TO THIS COMPANY. I HAVE AN EXCELLENT CREDIT SCORE AND HAVE NO FELONIES. I ASKED REPEATEDLY WHAT IS THE ISSUE AND CAN I SUPPLY SOME MISSING PIECES OF INFORMATION. BOTH COMPANIES HAVE STATED THERE ARE MANY OTHER DRIVERS WITH THE SAME ISSUE. SO ITIS TIME FOR ME TO MAKE THIS REQUEST TO TRY AND GET XXXX TO CONTACT ME AND TELL ME WHY MY REPORT WITH XXXX IS STILL PENDING SINCE XXXX. THANK YOU, XXXX XXXX
01/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MN
  • 55044
Web Servicemember
On XX/XX/XXXX, I updated my insurance information to XXXX. XXXX did a background check on my driver 's license at that time. XXXX received from the company, Checkr, who does XXXX background check, some wrongful information concerning my driver 's license, causing XXXX to fire me. The information from Checkr, showed that on XX/XX/XXXX, I had a driving violation of XXXX XXXX, which was wrongful information. The actual violation was XXXX XXXX XXXX XXXX XXXX XXXX XXXX after change of name or address. In my case it was my address. I had failed to change my license to the address I was now living in the allotted time that I was suppose to. After back and forth phone conversations with XXXX and Checkr, it was to no prevail. On XX/XX/XXXX, I went to XXXX XXXX, in XXXX, MN., there I presented my document to them, they scanned my document and forward it to XXXX. I then contacted Checkr, who stated that they had received the wrongful information from my DMV, in Minnesota. I went to XXXX headquarters, today, XX/XX/XXXX, to get a certified document to show that the information that Checkr, is providing is incorrect.
05/01/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OH
  • 441XX
Web
I have a moving violation for misuse of equipment which was tinted window on vehicle on XX/XX/XXXX which is old ticket that shouldn't be on my background that checkr had check which is preventing me from working for XXXX as XXXX XXXX. Even though I was working for XXXX already and all I had to do was updated my new vehicle registration and documents. Now I'm unable to work for XXXX cause of this background check from checkr. But everything was on my background before XXXX hire me as XXXX XXXX except for the accident on XX/XX/XXXX which was a bad winter storm and I slide on ice into a tree in XXXX, Ohio. I also have an accident on XX/XX/XXXX that wasn't my fault. I was sitting at a red light on XXXX and XXXX in XXXX, Ohio and the other party vehicle came up from behind me and ram right into me. I can get police report from both accident to show i wasn't at fault. I just don't understand how this report from checkr make it seem like you are a bad driver but u not. I was a very good driver for XXXX. My rating for driving for XXXX was 4.77 but i don't understand if they take that in consideration.
06/22/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • TX
  • 782XX
Web
I had been driving with XXXX for a couple months and had applied to a different service called XXXX for additional extra money. The company requires me to run background check through Checkr, where the company Checkr also reported its findings to a completely different company than I had been applying to ( XXXX ). A step further from that, the information that was reported stemmed from a background check was from nothing more than an an accusation which I had been to court, found not guilty of, and ultimately dismissed for. This information had been on my record long before I had considered driving for XXXX, it was there ( dismissed ) while in process of driving for XXXX and Checkr initially ran the background check so Im just not sure why this company illegally reported information that they have no business or consent to do so placing me put of work. I would like to personally be contacted and compensated for the monies that were lost for this unlawful reporting as I have been back and forth in communication with the company via email and they are VERY slow with responses, thanks.
08/03/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • ID
  • 83440
Web
In XX/XX/XXXX and XX/XX/2018, I received several emails from a company called Checkr that claimed to be doing a background check for XXXX. I have never applied to work for XXXX. I never had any dealings with XXXX or Checkr. The information in the emails that I received clearly belonged to someone else. One of the reports attached to an email contained someones date of birth, the last 4 digits of their SSN, their DL number, zip code, etc. I called Checkr, and told them about the problem. XXXX, the person I spoke with on the phone from Checkr, said that he had no record of any emails ever being sent to me. I forwarded him the emails, to show that Checkr did in fact send me several emails, many of which contained someone else 's personal sensitive information. This is a dangerous data breach, and Checkr did seem to take it very seriously, in terms of getting to the bottom of the issue. I still have no idea ( 1 ) why I received these emails with someone else 's sensitive information, ( 2 ) why Checkr had no record of sending them, and ( 3 ) what Checkr plans to do about it.
05/15/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NJ
  • 086XX
Web
The background company Checkr is not pulling in the correct information from the NJ Motor Vehicle Commission. I applied for a driving position with XXXX. XXXX used Checkr as the background verification company. The company sent an adverse action stating the main reason were two items listed on the report as operating during a suspension period on XX/XX/2017 and XX/XX/2017. I contacted MVC and confirmed that the XXXX item is a notice of scheduled suspension and the XXXX item is the actual suspension. I contacted the background company and explained this to them. They required me to obtain this detail from MVC and send it to them. This cost me {$15.00} to obtain an abstract and send it in. My position is that if the company is hired to provide accurate information, they should work with the agencies to understand what all of the codes and events are and report them accurately. Checkr has not done this. I am requesting assistance from the CFPB to enforce this so that not only this company is held to the standards setup to protect consumers, but other companies as well.
02/07/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AL
  • 361XX
Web Older American
I am an XXXX Driver. I recently moved to another state and requested that XXXX change my location which they did. I submitted all my documentation and they ran a background check using a third party provider which is CheckR. They informed me that I was ineligible XXXX XXXX because of either a pending XXXX XXXX or XXXX. I reached out to both XXXX and Checkr numerous times notifying them that the information was incorrect. I have never been charged or arrested for anything. I requested a detailed copy of the report from Checkr as I know I am entitled to see what is on it. Checkr is sending me only a brief summary of the report and not giving me the full report listing the charges making it impossible to dispute the information on the report. I did speak to attorney who told me to get the full report from Checkr so that we can dispute the incorrect information they are reporting. Please see the supporting documents that I have attached. You can contact me through, phone, text or email with any questions. Thank you for your help and attention to this matter.
07/24/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • MD
  • 20912
Web
I am XXXX XXXX for a couple of years. I have been living in XXXX until I moved to XXXX since XX/XX/2021. I have updated my personal information ( address change, driving license and vehicle information ) in ubers driver app, bank account, insurance etc. I did notify DMV, the county that I used to live and all other offices about my address change accordingly. However, I have received an email on XXXX XXXX, from checkr about my background check for uber. When I saw the details on my background check report, there are wrong ( unupdated information ). They put my old address with my old driving license number and reported as if I have no active driving license. I have tried to reach at them through email and phone call. I have attached my current driving license though their portal but they are not taking any corrective actions and I couldnt reach at them through phone. Because of that wrong background report, uber declined me from using the XXXX XXXX app and my credit score dropped. Please let me know what to do for checkr to correct their report thanks.
08/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • OH
  • 43017
Web
Over a year ago XXXX gave a routine background check to my Employer of almost two years, XXXX. The report was incorrect and got me immediately terminated. For over a year they would not give me a copy of this report until the CFPB stepped in and I got it. The report was incorrect, I disputed it, it was corrected and sent to me. Problem I'm having is they're telling me I have to get XXXX to request a new report for this information. XXXX under no circumstances will do that, not to mention it's their responsibility it's Checkr 's. Checkr not only never informed XXXX I disputed the report, they're refusing ( XXXX XXXX to furnish them a corrected report, so I am at this point still unable to work over a mistake that's been corrected. I'm sorry to bother you guys with this again, even though it is a separate issue, they just don't do anything unless the CFPB is involved and I shouldn't be barred from employment because of a mistake. I also think they've known this was a mistake for over a year and that's why they never furnished a copy.
08/28/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 156XX
Web
I applied as a driver for XXXX and XXXX, I waited the 7-15 days for my background check to come back and reviewed the contents, the report has a criminal record from XX/XX/XXXX on it from another state, I explained to XXXX that this information was inaccurate and started driving that was XX/XX/XXXX. On XX/XX/XXXX Checkr sent them another report ( unrequested this time ) and they suspended me from driving until they can investigate. Not only is this information inaccurate it is 25 years old and according to my rights should Not be reported at all regardless! These people are ruining lives without checking their facts and XXXX rejected me altogether based on their report. There is absolutely nothing else on my background report, not so much as a speeding ticket, so either that information belongs to someone else or I have been a saint for the last 26 years only either way this should not be on my report, and when I contacted Checkr they told me it would take an additional 30 days before they can resolve this, how am I supposed to live?
05/23/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • PA
  • 19135
Web
On XX/XX/XXXX I received an adverse action notice that denied my employment with XXXX due to my background check. I have been a XXXX for XXXX since XX/XX/XXXX. At that time my pre employment background check was ran and came back clear. XXXX uses a third party background check company named Checkr. Checkr reported outdated background check information to XXXX on my behalf. My criminal background is from XX/XX/XXXX where XXXX XXXX requirements states that there must not be any criminal record within the last seven years. I have tried contacting both XXXX and Checkr regarding this issue and both companies keep directing me back to the other. I would like checkr to report my criminal background history per companys policies since they are the background check provider for numerous companies. If my background is from XX/XX/XXXX and the company only requires to go back 7 years checkr shouldnt be reporting information that surpasses the 7 year guidelines especially since checkr gave me a clear background check upon employment with XXXX.
06/28/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 11235
Web
I just tried to dispute inaccuracy on my background report with checkr agency for " failure to post bond '' on the background report from XX/XX/2017 ; I was totally unaware of this inaccuracy and have no idea where this inaccuracy came from. between XXXX I was rejected for multiple job positions in truck driving companies and in delivery services as well, checkr placed someone's record on my report and that damaged my reputation and took a lot of opportunity from my life within these XXXX years I'm devastated I was never in prison and have nothing to do with the bond when I disputed this information with them two months later they removed this information from my record ( I have both reports before and after ) ; after this harm to my background and identity I believe I'm entitled to some sort of compensation for lost life opportunities due to your inaccurate reporting, it is a violation of FCRA ( Fair Credit Reporting Act ) and I'm asking CFPB take appropriate actions and measures to avoid this happening to someone else in future.
08/04/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 441XX
Web
For the past 2 years checkr who is the company XXXX use for background checks has reported expunged information to the company that has prevented me from using the XXXX platform. XXXX XXXX they corrected the information and resubmitted.. in XXXX they reported the Same expunged information to the company which again is preventing use of platform. This time they are refusing to update the incorrect information they are disclosing which has been expunged from record for over 4 years. I filed for an investigation and they denied to update. This is preventing me from moving forward and making a living for my family. I have reached out to them several times for corrections. Attached is a copy of the report checkr reported to XXXX in XXXX which was the corrected report from them disclosing the incorrect information the first time, also attached is the report from XXXX were the incorrect information has been released the second time. There is absolutely no way that something from XXXX and XXXX wouldnt show up on XXXX report.
08/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • VA
  • 23803
Web
XX/XX/XXXX I filed a disputed with Checkr.com at XXXX. I submitted document supporting my dispute. Unlawful detainer was cancelled by property. Copies of court orders ( sheriff stamped cancelled in lower right corner ) notice of satisfaction, and letter from property stated I was never Evicted. Please remove eviction form my rental history. DISMISSED/TERMINATED FILING DATE XX/XX/XXXX COURT XXXX XXXX, XXXX XXXX JUDGEMENT AMOUNT NOTICE TYPE LANDLORD/TENANT DISPOSITION*DISMISSED/TERMINATED XX/XX/XXXX Checkr respond via email at XXXX CC ( Checkr ) XX/XX/XXXX, XXXX PDT Hi, Thanks for reaching out! Checkr is simply reporting that a civil judgment was filed NOT that you were evicted. If you still believe that something is inaccurate on your report please reply to this email explicitly stating what is inaccurate and why. Checkr listed two civil judgments under eviction history with unpaid balances. No balance is on the judgments and both are judgments are dismissed. Checkr did not update the report
02/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • SC
  • 291XX
Web
Back on XXXX, I XXXX XXXX, submitted an application for a delivery job, with a company called XXXX. This company, uses a third party, for completing background checks, named Checkr. Checkr received my details on XXXX, and stated that my criminal checks would be completed by, XXXX. Upon checking the status of my report on XXXX at XXXX, the completion timeline was then updated to XXXX. I reached out, and only received generic computer generated responses. Then upon checking my report status at XXXX on XXXX, my completion date was AGAIN UPDATED, and is now showing XXXX. This is messing with my income, and good standing as a job applicant!! I again reached out, and received the same response. Stating they could not provide any details of a completion date, or expedite this process! I KNOW FOR A FACT MY CRIMINAL RECORD IS SPOTLESS!!! I CAN NOT GET ANY HELP FROM Checkr, and I am stuck in limbo, looking bad to the company that I am trying to get a job with! Can someone please help me?!
05/29/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • GA
  • 303XX
Web
I was a XXXX XXXX with XXXX from XX/XX/XXXX until XX/XX/XXXX. In order to qualify to work with XXXX I was required to take and pass a background check and motor vehicle report check. My background check result did not change and was the same from the date of approval until XX/XX/XXXX. Meaning, no additional charges was added or dropped from my report. After speaking with numerous amounts of customer care representatives both at XXXX and XXXX in XX/XX/XXXX and XX/XX/XXXX, I discovered I was discriminated against. I was informed I was ineligible for hire due to my background check results. XXXX or none of the charges pending under the First Offender 's Act law was subject to the " disqualify a person in any employment application as provided in O.C.G.A. 42-8-63-1 ''. In other words the charges against me were not of a sexual, child/elderly abuse offense, or to become a peace officer nature. Review the attached First Offender Act Clause provided to me by my Attorney in XXXX, XXXX.
11/16/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • FL
  • 342XX
Web Older American
After working as a XXXX XXXX with XXXX for 2 years I have been suspended as a result of a background check run by Checkr. It reports a criminal background. Four years ago a malicious employee of the local XXXX, late on a Saturday XXXX when the management was not present, called the local police and demanded that I be arrested for XXXX. I had been a member for over 20 years and had reported the employee to the top manager on several occasions. When the manager came to work Monday and learned of the incident he immediately personally went to the local office and had the charge dropped. He also terminated the offending employee. Because there were no charges or litigation this ought not to have appeared on my background report. The employee had no authority to act on behalf of the management. XXXX has terminated me and jeopardized my financial position based on a spurious " criminal '' background. I am enclosing the information that I have sent to XXXX, so far without success :
04/10/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37214
Web
None of this information applies to me or my history. I never lived in, visited, or driven through XXXX XXXX Florida. I have never had these fines. I have never had my license suspended or revoked. County Searches : Consider XXXX XXXX, FL : Consider TCATS XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX Case Number XXXX File Date XX/XX/XXXX Court Jurisdiction FL XXXX XXXX County XXXX XXXX State FL Full Name XXXX, XXXX DOB XX/XX/XXXX Charge Tcats XXXX XXXX XXXX XXXX XXXX XXXX Charge Type XXXX O ense Date XX/XX/XXXX Disposition XXXX XXXX BY COURT Disposition Date XX/XX/XXXX Other Sentencing Info Fines/fees {$850.00} Charge Tcats XXXX XXXX XXXX Charge Type XXXX O ense Date XX/XX/XXXX Disposition XXXX XXXX BY COURT Disposition Date XX/XX/XXXX Other Sentencing Info Fines/fees {$850.00} Charge Tcats XXXX - XXXX / XXXX / XXXX / XXXX XXXX Charge Type XXXX XXXX O ense Date XX/XX/XXXX Disposition XXXX XXXX BY COURT Disposition Date XX/XX/XXXX Other Sentencing Info Fines/fees {$850.00}
11/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MD
  • 210XX
Web
My company is transferring our service delivery to another company, and within this transfer I had to undergo another background check. This was the first time I have had the opportunity to review this information, and I have found incorrect information on my report related to an address of residence to include XXXX, Texas. This also appears on my credit reports and I have received phone calls from car insurance companies, as well as regarding medical bills for this address as well. It was shared with me by XXXX of these calls that this individual turns out to have the same name and birth date, however does show a different social security number. Somehow this person 's information continuously ends up on my credit and employment reports which is inaccurate and have been reported to the credit bureau in the past without resolution. Please research and help me resolve this issue for my consumer reports, credit checks and assure this is not potentially fraudulent.
02/20/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • AL
  • XXXXX
Web
I applied for a job that did a background check on me before hiring me. The 3rd party company they used to do the background check is reporting a speeding ticket incident on my driving record that was not supposed to be on my record. The incident occured on XX/XX/XXXX and did in fact happen. However, I attended court and the judge allowed me to pay my fine and attend a defensive driving course ( at my expense, which I also paid for. I went to the court house XXXX the XX/XX/XXXXand asked for someone to investigate why this was being reported. The clerk found an error in input on their end which she corrected and printed out a doccument for me to show that this had all taken place. I sent the company, Checkr a copy of that page and asked them to reinvestigate my background to pull my report again so that this information was no longer listed. The have since decided not to correct this listing, which has caused me to be turned down for the job that I applied for.
08/04/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 34759
Web
Screening disputed : XXXX XXXX Reason : Wrong Person Case number : XXXX Charge XXXX XXXX Location : XXXX, FL Explanation : This is not mine. My name is XXXX XXXX XXXX XXXX I am not affiliated with this person. I dont know who this is. Please XXXX there needs to be some type of fairness. XXXX XXXX XXXX is not me I have never dont XXXXXXXX XXXX XXXX XXXX XXXX XXXX None of these county searches are me. I have attached My Id to show my full name. This has damaged my way of living. Checkr and XXXX should be very much responsible for this inaccuracy. This is how I feed my kids!! 15 U.S. Code 1640 Civil liability states damages up to {$1000.00} per violation for damages. If I can't get this resolved. I will like to Extend my rights. This is discrimination. I am not this person. I have attached the results below., if a person or party is found liable for a non-criminal act that caused harm to the plaintiff, they are legally required to pay the monetary funds.
10/13/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • XXXXX
Web
I have been disputing unverified, fraudulent and non consented information reporting on my consumer reports dating back to 2018. I have been a victim of identity theft. I have sent over 7 correspondence to all three major consumer reporting agencies requesting validation of debt, correcting name, address, and phone number along with requesting the removal any fraudulent accounts, inquiries, names, addresses, and/or phone numbers showing on my consumer reports that are not valid with minimal corrections. The companies XXXX, XXXX and XXXX were all asked to provide proof being a contract/agreement validating any disputed items on my consumer report and I have yet to receive anything but its verified. Someone needs to be held accountable for the fraud taking place including but not limited to the use of my Trademarked name XXXX registration # XXXX and restitution should be made by any company or individual without my consent or a valid contract.
01/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NJ
  • 076XX
Web
I am XXXX driver. Checkr prepared wrong background check report! I emailed them more than 20 times but they didn't correct it. They wrote in the report I was guilty of " UNLICENSED DRIVING. '' However, in the court, I was found NOT GUILTY! ( I attached certificate of disposition, court decision document ). Because of this wrong information, Checkr labeled my report " CONSIDER ''. In XXXX and Checkr language, consider means " NOT CLEAR '' Because of this wrong information, they labeled my report " CONSIDER '' ( NOT CLEAR ), and after that, XXXX deactivated my account!!! I emailed Checkr more than 20 times but they didn't change the " consider '' label although I sent them the certificate of disposition!!! I was found NOT GUILTY FOR " unlicensed driving '' and I WANT CHECKR TO REMOVE THIS " CONSIDER '' ( consider means not clear, not pass ) LABEL!!! I CAN NOT WORK FOR ALMOST 3 MONTHS BECAUSE OF THEIR MISTAKE.
11/01/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • VA
  • 22193
Web
On XX/XX/2019, I received an email from Checkr ( XXXX XXXX XXXX, XXXX XXXXXXXX, XXXX XXXX, CA XXXX ) company stating : 'Hello XXXX, Attached is a copy of your background report. The company that initiated this background check has received a copy of the report as well. If you have any questions about your status with that company, please contact them directly. A Summary of Your Rights Under the Fair Credit Reporting Act is attached and can also be found here. Checkr will have no further updates for you, as your background check is now complete. Best regards, Checkr Inc https : //applicant.checkr.com " I do not remember giving consent to any company or anybody whether it is a credit card company, bank, business.. to initiate a credit or background check on me. I want to know who is the entity who asked for my background check without my consent, and I think I should know as a US citizen. sincerely XXXX
09/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MI
  • 49009
Web
Dear Sir or Madam, I applied for XXXX as a XXXX recently ( XX/XX/XXXX ) and they initiated a background check on me, which is fine, as I am a XXXX and have been fingerprinted and background checked out the wazoo. Then Checkr, the company with my credit report, wrote me with a copy of my report ( XX/XX/XXXX ). I was disappointed to see that one of the background check categories said " Consider ''. The report brought up a XXXX XXXX XXXX ( of which I was XXXX ), but it was from XX/XX/XXXX. That's 15 years ago. The Fair Credit Reporting Act ( FCRA ) clearly states that information more than 7 or 10 years old that is negative may not be reported. I emailed Checkr and informed them of this and that it was a violation of my rights, but I am already being screened by XXXX based on this background check. I hope it does not affect my chance of being hired. Thank you for taking this into consideration. XXXX
04/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85037
Web
XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX of XXXX checkR had distributed falsified information regarding my public records in regards to criminal action. When asked to fix my record I was informed I must pay for a report and send it to them. I was advised that as they are a private party, hired to do checks, that this DMV report should not have to be at my expense. I did send a screen of the court dispositions, however I was told without paying for the DMV report that my record will stand. They further stated that they have directly pulled a current DMV record for me on XX/XX/XXXX and previously in XXXX. On XX/XX/XXXX the XXXX verified that what was reported is no where on my records. In XXXX I also informed the company of them falsely reporting. I then mailed the court document. The same court document XXXX at ChechR referred to as the final court document, and told me I needed to submit on XX/XX/XXXX.
04/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • SC
  • 29650
Web Servicemember
I signed up to be a XXXX XXXX today but instead of being cleared via background screening to proceed in the hiring process, inaccurate information reported by the company Checkr to XXXX XXXX Is pending per further investigation. Checkr wrongly reported that I had a criminal misdemeanor charge when in actuality the incident in question was an accident I was involved in that did not lead to a XXXX XXXX. This should have been under XXXX violations ; not criminal. I was charged with a XXXX * MINOR* XXXX which was for XXXX ( this has to do with maintaining proper distance between vehicles ). All simple traffic tickets in the state of ohio are considered minor misdemeanor. I did not even receive any points on my driving record. Date of accident XX/XX/2017. Disposition date is XX/XX/2017. Case number XXXX. I have screen shot the case directly from the public court records and will upload the files.
12/06/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • AL
  • 35802
Web
I am a XXXX XXXXr, I do XXXX as a side, XXXX as usual every year request a background check. Their servicer is the Checkr company. This company is in fault of my wages been lost, more than $ 2500+, they took more than 30+ days to do my background check. When I asked about the long time and what was going on, they told me that the check was in the county process and that was the reason they were taking that time. Now, after I notified them that I will file with FCRA, CFPB, they write me back saying that there are unable to proceed with my background check because of a miss of information. Thats completely wrong and the support agent XXXX is lying. I asked about the proof of that email they sent, Im still waiting for that email XXXX XXXX, told me. Adding here : They have access to my information directly with XXXX company, XXXX have my full name as how its supposed to be on my driver license.
08/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 95670
Web
I received my background check and it stated that my most last criminal charge that was on XX/XX/XXXX in XXXX XXXX XXXX wasnt filed until XX/XX/XXXX in XXXX XXXX. My charges are all out of XXXX XXXX XXXX. That charge was filed on XX/XX/XXXX. I served XXXX XXXX XXXXXXXX and was given 4 years probation in which i terminated successfully in XXXX of XXXX. I am upset it states that nothing was filed or done with this case until 3 years after the fact and in a county i never have been arrested in. I transferred my probation from XXXX XXXX XXXX to XXXX XXXX for about 5 months and then switched back. Ive worked hard to get to where i am with my past behind me and having that on my background check can look like its only been 3 years to someone that doesnt understand the terminology used. Plus it also is just incorrect all together. XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX ca XXXX
09/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • FL
  • 34997
Web Older American
Applied to XXXX to be a driver. XXXX used a company called Checkr to run a background check. Checkr got back to XXXX about a case here in my county that I had been promised my first offense would be expunged after paying off the court. The following has been sent to XXXX by Checkr : Case Number XXXX File Date XXXX XX/XX/XXXX Court Jurisdiction FL XXXX XXXX XXXX XXXX XXXX XXXX XXXX State FL Full Name XXXX XXXX XXXX DOB XXXX XX/XX/XXXX Charge XXXX XXXX XXXXXXXX Charge Type XXXX Disposition ADJUDICATED WITHHELD Disposition Date XXXX XX/XX/XXXX Plea XXXX Charge XXXX XXXX XXXX Charge Type XXXX Disposition ADJUDICATED WITHHELD Disposition Date XXXX XX/XX/XXXX Plea XXXX Charge XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX Charge Type XXXX Disposition ADJUDICATED WITHHELD Disposition Date XXXX XX/XX/XXXX Plea XXXX I have been rejected as a driver because of this and would like it corrected.
08/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MN
  • 551XX
Web Servicemember
Checkr background Check Services has incorrect information and missing information about my criminal history. For cases that have been closed and cleared and even dismissed are showing as charges and active warrants for my arrest! I tried to report to them to correct the info WHICH I NEVER CONSENTED FOR THEM TO LIST ABOUT ME ANYHOW, and they have not! It is severely affecting my ability to get employed or stable housing!!! They also have inaccurate information and missing information regarding my drivers license status and when I first got my drivers license and when it was revoked and that it has already been past expired of the fact that I can renew it and have completed the necessary requirements to be driving again!! It started in XXXX and its been paid off and everything should be cleared! I have the right to travel and they are blocking me from doing that as well!
11/08/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • CA
  • 94112
Web
On XX/XX/2021, XXXX placed a block on my account to prevent me from driving. They stated they needed me to process a new background check. Upon providing permission to XXXX to conduct my criminal and driving background checks, I was informed that I would be reinstated once the check was completed, a process according to XXXX, that would take 1 to 2 business days. I have also applied to drive with XXXX on approximately XX/XX/2021. XXXX has also delayed my background check. Both companies use Checkr as a vendor for background checks. Checkr continues to say my background check will take a week. Each week they extend their estimated completion date. As of today, on the XXXX platform, Checkr promises a XX/XX/2021 completion date ; Checkr promises that my XXXX report will publish XX/XX/2021. I have lost approximately {$8000.00} minimally in earnings during this period.
05/25/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • CA
  • 91367
Web
I had submitted by background check to checkr throught the XXXX app on XX/XX/2023 at XXXX XXXX XXXX. I was working for uber at the time and my account has now been suspended due to checkr not providing my background check in due time to the company. XXXX had giving them a month to provide my background check and they still have not provided it in time. My account was suspended XX/XX/XXXX after I had completed a ride because checkr had not completed my background check in due time. I don't understand why its taking them so long to complete a criminal county background check. They are also not giving me any other alternatives to provide documentation to help complete my background so I can work. This is affecting my income and ability to work on the uber platform due to checkr not taking the appropriate to complete my background check its been over a month and 2 weeks.
07/29/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • CA
  • 94541
Web
I applied to drive for XXXX and was denied based on a report that was run by checkr Inc. It stated My license was suspended. I had checkr do a reinvestigation to show the updated status of my license as valid. I recieved that updated report from checkr on XX/XX/22. I've been reaching out to XXXX who keeps telling me that they have not recieved the updated report from checkr so that my account may become activated. They have escalated this issue to checkr multiple times. I have also reached out to checkr via their website also via email, via phone, via XXXX and have not been able to get a hold to anyone. Here it is another 5 days and I still have not gotten a response and nor has XXXX. This company provides no customer service or help what so ever. Now I am sitting here losing income because checkr is non responsive and had not helped with the problem.
09/06/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • KS
  • 666XX
Web
Charges appeared on a random background check in XX/XX/XXXX that were erroneous. The charges were expunged and checkr claimed to fix my report though it took creating a new account with XXXX to get my account online despite being provided order from court and all supporting info. My employ was terminated without cause as a result from XXXX XXXX to XX/XX/XXXX. Forgetting this issue, I changed my phone number on or about XX/XX/XXXX and the same issue has occurred. My account has now been closed unreasonably a second time and this time while I had a rental through XXXX I was paying for to work on the platform. Checkr has reported that they corrected the issue, but XXXX has essentially blacklisted me as a result of their support team being essentially inept. Neither organization will take responsibility and this has cost me thousands of dollars.
05/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AL
  • 35226
Web
I have a problem with my driving history report. First problem is that I'd got a ticket for speeding at XX/XX/XXXX and it appears two times in my driving history report. One of them should be removed from my driving history report. Also, at XX/XX/XXXX, when I was waiting at traffic lights, a driver hit my car from back side and immediately run away. It was late night and I couldn't see if there was a damage in my car or not. I called police just in case and she gave me report. Then I checked my car and saw that it is not a big problem, only little scratches. I did not even report it to my insurance company. I'm being shown as mistaken on this accident in my driving history report. I'm a graduate student and driving for XXXX and XXXX at weekends. Both these company suspended my account. Please help me about this problem.
08/09/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • IL
  • 60432
Web Servicemember
Hello. My name is XXXX XXXX. I have a problem with a background checking company named " Checkr '' ( Checkr.com ) Checkr.com posted unauthorized, and incorrect background information about me ( from 29 years ago ) to my employer ( XXXX ). I was on my XXXX XXXXXXXX XXXX XXXX with XXXX. I XXXX for the 5years ago ( 5star ratings ) for about 14 months. And recently I re-applied about 13 months ago. I was XXXX ( part-time ) for about a year. ( all 5star ratings ) and then... Just last month, mysteriously, XXXX performed a random background check on me. And a XXXX from 29 years ago was posted from their background checking company ( Checkr.com ) XXXX deactivated my account. I lost wages. I have not driven for XXXX in over a month. ( I had a XXXX XXXX XXXX ) I filed a complaint with Checkr.com. It is in dispute right now.
08/30/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • FL
  • 32536
Web Servicemember
My credit report only shows my XXXX ( old ) driver license as cancelled. I am now a resident of XXXX and have a XXXX drivers license. I believe this is the reason why my XXXX drivers license shows up as cancelled. My issue is that the company I work for ran a background check on XX/XX/XXXX ( checkr ) and do to the fact that ( XXXX ) my jobs primary responsibility is driving they have fired me on XX/XX/XXXX I contacted the credit report company ( checkr ) and submitted my XXXX drivers license but I havent hear from them. I also contacted the company I worked for ( XXXX ) and explained the issue along with my XXXX Drivers license. I checked DMV records and everything seems to be in order. The background check company just havent update their records and I dont know what else to do. Any help would be greatly appreciated.
01/31/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33967
Web Servicemember
On XX/XX/2019 I applied for a position with the employer XXXX XXXX XXXX XXXX they had me consent to a background check. Three days later I received an email from Checkr. They listed a Nole Prossed charge of leaving a scene of an accident and also stated that they have a nine year old charge of driving with a suspended license. So I called Checkr and spoke with XXXX with Checkr and filed a complaint to dispute these issue. I asked XXXX if she knows what Nole Prossed means and she stated No but she works at a background reporting company and is involved with reviewing peoples background reports. That is very scary and neglent. The worse part is damage is already done. They are exposing me to an employer and causing me to look bad. They have those two items on my report with clearly shouldnt be disclosed to any employer.
05/19/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • IA
  • 526XX
Web
XXXX is reporting to XXXX that I made 5 late payments XXXX XXXX XXXX XXXX XXXX ) in XXXX. I did not make ANY payments on XXXX XXXX XXXX or XXXX. I've disputed this INCORRECT information both with XXXX and XXXX with the answer that " that's just how they entered a deferred if not contacted '' I was NEVER notified that I needed to contact XXXX and to this day I still have no ideas as to why I needed to contact them. But it does up on the 9 OPEN ACCOUNTS which should have been consolidated when XXXX bought it from old student loan company. I'm on my 5th different " student loan account owner '' my entire life is affected by this " credit report '' along with the discriminating in every possible way, " background report '' please help amend THIS credit report so I can get a better job and an actual home of my own
10/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 33312
Web
Received a letter from a debt collector, XXXX XXXX XXXX, regarding the suspension of consumer XXXX credit card ( driver license card ) ending XXXX, dated XX/XX/22 as abusive, unfair, deceptive, the implication of bond with court in violation FDCPA 1692e ( 1 ). This unauthorized action of debt collector pursuant to 1692i ( b ) has violated my right of privacy in reporting to Checkr a consumer reporting agency for which the report is disputed. Pursuant to 12 CFR 1016.15 ( a ) ( 1 ) I revoke the consent and direct Checkr to cease and desist, as right to opt out, use of personal information and injurious negative information. The report has impacted me negatively in 1692 ( a ) ( 1 ), as I have lost my job. Checkr is instructed to delete all my personal information in accordance to 15 U.S.C. 1681b ( a ) ( 2 ).
10/03/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • IL
  • 604XX
Web
I got back ground check from checkr On XX/XX/XXXX It says I goes to New York My name is XXXX XXXX and I have like another not legal name my ex marriage name XXXX XXXX XXXX years old My daughter name is XXXX XXXX she is XXXX years old goes to college in New York. So please update this because in the previous background check they were clearly mixing XXXX XXXX with XXXX XXXX where XXXX XXXX is XXXX years old and XXXX XXXX is XXXX years old Have DMV fix it or the source that have this mixed like that I noticed they detailed temp driver license not sure why they call it incident It's like when we renew our driver license they give us temp one till they mail the driver license.so it's like why it got detailed in such ugly style XXXX and XX/XX/XXXX So they detailed the zip code XXXX it's not new York Thanks
01/21/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 60586
Web
this is the second time i'm filing this complaint with cfpb, checkr background check has a eviction listed on their report belonging to me case number XXXX i have disputed this with them this does not belong to me after pulling the public records there is no personal information belonging to me such as my social security number is not listed on this judgement or complaint after speaking with the filing party they couldn't verify my social either this is being reported solely because of the name is similar not other proof or reasons to show this belongs to me after speak with checkr they keep saying this was verified thru public records but how when you can verify my social security number only being verified by name this is totally wrong and inaccurate please help with removing this immediately.
09/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • AZ
  • 85296
Web
Checkr has taken longer then 30 days to process my background checks for XXXX XX/XX/2021 XXXX XXXX MST and XXXX. XX/XX/2021 XXXX XXXX MST. XXXX has already exceeded 30 days and is in violation of the FCRA. XXXX shows a estimated completion date that exceeds 30 days and will be in violation of the FCRA. They blame COVID-19, however, that does not excuse Checkr from the law. I have emailed multiple times and only get automated or canned responses. Checkr intentionally, willfully, and with malice disregards the rights of consumers afforded under federal law. This has been an issue not only for me, but for tens of thousands of others. I request under law any and all applicable financial compensation that I am legally entitled to, due to Checkr 's negligence and willful violation of the FCRA.
01/04/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • KY
  • 42240
Web Servicemember
I am a XXXX for XXXX My yearly re-investigation for XXXX has taken more than 2 months which has prevented me from working. The background company, Checkr, claims delays due to COVID. I contacted them and they claim there is a delay caused by inquiries to specific counties have gone unanswered. I have contacted each county from previous background check and all have stated they answer requests in the normal processing time. This check has been underway since XX/XX/2020. It is also worth noting that Checkr did my background for XXXX over the summer and it was completed in one day, despite COVID. Checkr has failed to list what county causes this delay, and they make speaking to someone live practically impossible. I have lost approximately XXXX XXXX dollars in income from this delay.
02/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • FL
  • 32082
Web
XXXX ran a background check using Chekr background check service and an old driver license from a different state was shown as SURRENDERED and EXPIRED instead of my current license as submitted by XXXX. This is despite the fact they had the current information. This was reported to XXXX and they suspended my account. I called Checkr to investigate and correct the matter, but they then sent another report that listed both licenses, but the EXPIRED one as the current, so the report was still inaccurate and XXXX will not reinstate my account. This problem has occurred every year for seven years, each time XXXX ran the background check. Previous calls to correct the problem have not resolved the issue without significant time and effort. The last time, it wasn't corrected for four months.
11/04/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MI
  • 48224
Web
Good evening, I am reaching out because I seen two incorrect reports on my motor vehicle report. Unfortunately my XXXX XXXX drives without a license and when she does get pulled over uses my name. At the time of both of those incidents I was working. I have been trying to work on getting my record clean and free of any reports made to it. I think its very unfair to me that I have these incidents on my report seeing as I wasnt the one that received them. I have points on my license for something that I did not do. Not once did the officer think to check her id because if they did they wouldve seen that she isnt me and not even close to. I just want to be able to remove those two because I did not in any form authorize for her to use my name, address, or lie on my license. Please help
07/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 617XX
Web Servicemember
In XX/XX/XXXX, I requested my Full File Disclosure from Checkr. In XX/XX/XXXX, Checkr finally provided my Full File Disclosure. Checkr is reporting inaccurate information in my background check. On XX/XX/XXXX, I submitted a Notice of Dispute with supporting documents to Checkr via certified mail ( USPS Tracking Number XXXX ). Pursuant to the Fair Credit Reporting Act ( FCRA ), the deadline for Checkr to respond to my Notice of Dispute was XX/XX/XXXX. As of XX/XX/XXXX, Checkr has failed to respond to my Notice of Dispute and is in direct violation of the FCRA. In addition to certified mail, I have called Checkr multiple times to request assistance, however, Checkr refuses to answer their telephone. I have emailed Checkr multiple times, however, Checkr refuses to reply to my emails.
03/07/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CO
  • 80010
Web
Checkr is a popular background check company used by many employers. However, each time this company pulls my background check it pulls and reports the same information to the various employers. As an example, I was disqualified from employment with XXXX in 2019 and earlier because of inaccurate background check information. I disputed the information with my court ordered background information indicating that this is not my criminal record and employment was offered. Since this time, I have applied with XXXX, XXXX, and XXXX who have all denied employment because of the same incorrect information which should have already been corrected in Checkr 's reporting system. I have resent checkr the information to correct their records. However, I am still getting denied employment.
03/22/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • GA
  • 30350
Web
on XX/XX/XXXX i received a speeding citation at XXXX VIRGINIA and i paid it on XX/XX/XXXX. Now, on XX/XX/XXXX I apply Multiple of jobs i was denied those jobs because the employers said I did not pass my background report so i requested a copy of my report that is when I reach out the citation was reported on my background report. So when i riche out XXXX XXXX - XXXX XXXX they said that they never received the payment. then i end up making the payment again with interest. After i made the payment a proof payment was giving to me by the court. so i disputed it and i uploaded the documents giving to me by the court and i contacted XXXX MULTIPLE of times trying to have them remove the error on my report so that i can be able to get a job and i not getting though them still.
08/29/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 34234
Web
Checkr is sending my employer XXXX false information on my background check. Checkr is sending a background check from XX/XX/2023. I requested a court date and the judge dismissed all my tickets and cleared my driving record. I dont have anything on my criminal or driving record. I was in court XX/XX/2023 and the judge dismissed all tickets. Im cleared by the Miami Dade Clerk of Courts to drive for all Ride Share companies. But Checkr is still reporting a false information on background check so as of XX/XX/2023 if I apply for any company using Checkr I will be denied the ability for employment. This is discrimination on the behalf of Checkr to stop me being an XXXX XXXX an opportunity to work and apply for job opportunities in the Ride Share Gig work space.
06/09/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AZ
  • 85201
Web Servicemember
XXXX is reporting XXXX history that is 13 years old with the case closed as well as the XXXX that I was XXXX of here dismissed by the State of California due to compliance and completion of intense XXXX XXXX, XXXX XXXX, that I successfully completed dismissing my XXXX as of XX/XX/XXXX. The records are outdated and past the 7 year law [ Cal. Civil Code 1785.13 ]. This adverse reporting is negatively affecting my employment opportunities. Checkr is also reporting the same information incompletely and it should be removed. The case number XXXX FILED XX/XX/XXXX, DISPOSITION XX/XX/XXXX, XXXX COUNTY seems to be a form of XXXX profiling and violates my civil and individual rights and opportunities for gainful employment in which I am qualified for. Please remove it.
06/21/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • XXXXX
Web Older American
XXXX 's XXXX XXXX defines a '' pending '' charge as an accusation or allegation of criminal wrongdoing that has been filed by a prosecuting authority but has not yet been resolved by a final judgment or disposition. It refers to a criminal charge that is still pending before a court and has not been adjudicated or dismissed. When a charge is pending, it means that formal legal proceedings have been initiated against an individual, but a final determination of guilt or innocence has not been reached. The accused person is considered innocent until proven guilty in a court of law. During the pending charge phase, the accused may go through various stages of the criminal justice process, including arraignment, pre-trial hearings, and potentially a trial.
05/17/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NC
  • 27519
Web
On XXXX XXXX , XXXX , the service calle d Checkr was a sked to run a background check by my potential employer- XXXX XXXX XXXX XXXX ( XXXX ). When I received a copy, there was a charge that was completely incorrect included in the report, and it is keeping me from getting my job. I have never been guilty of a felony in all my life! This charge was thrown out, because I was coerced into taking a plea for things I did not do. I had this same problem with a company called XXXX , also with XXXX , but they did correct the issue. Unfortunately, XXXX is no longer using XXXX , so they wanted to run anoher check with their new company, Checkr, and I 'm having he same problem. I applied for this job back in XXXX , so I am getting fed up.
05/14/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30324
Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I was cleared of all this charges/dismissed. This should not be on my back ground check. I've asked them to remove this from my report and they have refused to remove it. It as caused me to lost my status of employment, As a result of these violations, I have suffered the following damages : I was denied employment because of the inaccurate information on my report. I have suffered emotional distress and XXXX as a result of the inaccurate information. I have incurred the cost of hiring an attorney to represent me in this matter. I have been cleared of all criminal charges and I need you to remove this from my report because it is violating my fcra rights.
04/17/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 314XX
Web
XXXX did a background check with CHECKR background check and some information is not mine. I attached a copy of the packet XXXX sent me and a copy of the claim on my background check. either someone used my lost old expired license or checkr has the wrong information. XXXX, NV Consider UNLAW TO TEXT/TALK ON CELL PHONE/1ST ( STATUTE : XXXX ) XX/XX/2014 Case Number XXXX File Date XX/XX/2014 Court Jurisdiction XXXX - NEVADA-XXXX COUNTY-XXXX XXXX XXXX MUNICIPAL COURT XXXX COUNTY XXXX XXXX XXXX County XXXX State NV Charge UNLAW TO TEXT/TALK ON CELL PHONE/1ST ( STATUTE : XXXX ) Charge Type misdemeanor Oense Date XX/XX/2014 Charge Date XX/XX/2014 Disposition FOUND GUILTY Disposition Date XX/XX/2014 Sentenced to TYPE : FINE : 50 TYPE : COSTS : 65
04/14/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NY
  • 10456
Web
Hello I want to make a complaint against consumer report agency that disclose information that wasnt authorize by me to share nor wasnt even right to share since case was open and pending decision. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX This company ruined my opportunity to work for XXXX XXXX all over an XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I want consumer support from them froze, not only froze I a payment for my opportunity lost because checkr disclosed info that didnt need to be reported until the case was resolved. Innocent until proving guilty
02/14/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NY
  • 12901
Web
I XXXX XXXX am writing about Checkr background check services which has provided multiple reports to employers against contract. It is a breach of contract for them to apply any part of my criminal history that is over 10 years old. They placed items that are from 2005 and earlier on my report. They have fixed this issue one time in the past but this is the third time they have done this to me. Because they have done this my employers have changed their opinion of me for a record that happened when i was a teenager. This is not right and a breach of contract. They need to permanently fix their policies regarding this matter especially considering im about to have my background check ran again for a XXXX XXXX position next week. Thank you
07/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • OR
  • 97520
Web
On XX/XX/XXXX, I received a notice from my employer, XXXX, that Checkr , Inc. had reported my drivers license as having expired on XX/XX/XXXX. While I did have a license that expired on that date, I renewed my drivers license on XX/XX/XXXX. I filed a dispute with Checkr, including a photo of my updated license in the report, and they launched a reinvestigation. Today, on XX/XX/XXXX, I received another email from Checkr stating that the information is accurate and they are not changing anything. When I reached out to the phone number provided to contact Checkr, I received a recording that stated they are not accepting calls at this time. The false report now remains on my Checkr background check and interferes with my employment.
09/04/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MA
  • 021XX
Web
Checkr company ran my background check report with incorrect information under the County Searches part with criminal search, and I have contacted them many times over a month. they still have not corrected this issue for me which caused me to lose my rideshare driver eligibility with my XXXX account. It should be showing Clear, not Consider status on my report. Also, there is a search regarding " Driver Provided Driver Identification to Another Transportation Network, First Offense '' information incorrect as well. I did my court search last time and it has nothing found on the dates between XX/XX/XXXX to XX/XX/XXXX and XX/XX/XXXX to XX/XX/XXXX when I entered the case number XXXX XXXX into the XXXX XXXX website. Thank you!
06/01/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 78754
Web
Hello- Checkr has reported and given incorrect arrest and court information about me to XXXX. I emailed Checkr to correct it yesterday, and have heard nothing. Checkr reported that I was involved in a felony assault on XX/XX/XXXX, and had it dismissed. None of that is true since I was not arrested or went to court. It is easy to see if you look up my name in the official XXXX County case search. The case number reported was XXXX. And my name is not on that either. https : //www.traviscountytx.gov/XXXX I got the background check and was completely surprised that such false information for a felony could be on my record. Please advise me on the next steps, so I can not have this affect any of my employers. Thank you.
05/14/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33612
Web
After several background check performed by checkr the most recent reported to XXXX that I have an open warrant in XXXX County FL from XX/XX/2002. Not only is that information inaccurate but it is 18 years old. XXXX has ultimately blocked my ability to drive causing a financial hardship at an already difficult time. I contacted Checkr to dispute this information and was advised their reinvestigation may take up to 30 days. So 30 or more days with no income. They also reported information in XXXX about a ticket which was XXXX processed and cost me 8 weeks of income. I feel like I am being targeted by this company on an effort to make their service appear to be valuable to these companies when in reality they are a scam.
08/05/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • DE
  • 19720
Web
Over XXXX days ago I credit report was run on me for XXXX in the middle of XX/XX/2023. They said they had to wait on something to come back from XXXX that was showing up on my background. I told them I never let the XXXX and never been there. I called XXXX. They said it was a male and they were white I informed XXXX and checkr what the issue was they neglected to fix the issue and each time that I call email or corresponded with them they say the same thing at each time on checkr the date gets pushed back for my background. This is an accurate information on me that is affecting my livelihood and causing a hardship cause its mistaken identity and they are not doing anything about it but giving me the runaround
08/02/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33071
Web
Due to an inaccurate background check conducted by the company Checkr, I'm currently unable to perform XXXX deliveries. This situation has had a severe impact on my life, as I rely on these deliveries to make a living and cover my essential expenses. The impact of this unjust assessment by Checkr has extended far beyond their intentions, as it has caused an intricate web of financial stress and emotional strain. Each day that Im unable to undertake these deliveries is another day I wrestle with mounting bills and the haunting uncertainty of how I will manage to make it through. My dreams, aspirations, and even basic necessities have been placed on hold, a victim of circumstances beyond my control.
05/05/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • XXXXX
Web
I applied to a job and this was the background check that came back. I was XXXX with XXXX XXXX that were later completely dropped. Howeve, they still show that I was not only XXXX with but XXXX of. Which is totally completely WRONG! I was only charged with a XXXX XXXX XXXX charge. Not a XXXX charge. Not a XXXX charge. I was in the car with someone else that had these things. I was originally XXXX but the XXXX were dropped. Why is it not only stil showing I was XXXX but also XXXX This is wrong. 100 percent wrong. Please fix this please. This happend XX/XX/XXXX. The disposition date was XX/XX/XXXX. XXXX XXXX clerks office definitely has a copy of this. Thank you and please make this right please.
08/24/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • AZ
  • 85281
Web Servicemember
The company in question is Checkr background. The company has cleared me twice, once in XXXX of 2022 and again on XX/XX/2022. Applied for a different driving company on XX/XX/XXXX, and Checkr still has not completed the screening and has provided the same boilerplate response several times that no two reports are the same. This intentional delay has impacted me financially. After looking at XXXX this seems to be a common practice of this company. On a side note, I had a federal background done for my XXXX and passed as well. Also include per FCRA how they obtain/verify any information included, and verify if they have 3rd party permission to access Arizona 's DPS repository for criminal records.
04/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91042
Web
a year ago about I emailed checkr and told them that my information was incorrect and 2 actually take my information off their site because I was involved in a murder case and I had to testify so I didn't want my information and my address and all my history on their website for anybody to find because my life could be in danger and they said okay they would take it off and I look now and a employer search their site and found information that I've never even seen before on there which is incorrect. So I want all my information and all my criminal history and my address and my phone number all that stuff to be taken down off of every public site there is because I feel that my life is in danger.
01/28/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Reinserted previously deleted info
  • CA
  • 93534
Web
I was approved as an XXXX in XX/XX/2016 which was cleared and I subsequently passed the background investigation. However in XX/XX/2016, XXXX informed me that it would be conducting another background check which I did not pass. I failed the background check because of a previous XXXX that I sustained. I immediately submitted certified proof issued by the court the the XXXX has been reclassified under a XXXX. Additionally, state law does not permit for this type of XXXX to be re-portable beyond seven years from the time of XXXX. Checkr also conducts background checks for XXXX, XXXX. I failed the background check with this company as well due to the information that is being reported erroneously.
07/14/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33702
Web
Checkr background check company has financially damaged me. They have taken a paid fine and reported it on my credit report as unpaid. And it has now impacted my ability to work for XXXX. XXXX is refusing to help. There is nobody to reach a chucker. I have sent multiple emails and they even violated their own policy and deactivated me before the 10 days but they said they were going to give me. I have talked to the XXXX XXXX clerk, and I have proof from the XXXX as well that this has been paid and satisfied. This is defamatory and is violation of the fair credit act and I want my {$1000.00} for the violation. I want my credit report fixed. This is creating a image of me that is not true.
11/17/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • TX
  • 76513
Web
On XX/XX/ Checkr initiated a background check for pre employment for a company that I intend to work. I spoke with someone and was informed that they are waiting for background information from the state of Georgia. I explained to the rep that I have never lived in Georgia and no affiliation to that state. Checkr just completed a background check less than a year ago for the state that I currently reside and Georgia wasnt even listed. I am not sure where they obtained a Georgia address but the information they have is inaccurate. I have reached out to the company twice to no avail. I am seeking a resolution and I insist they remove the erroneous information that they obtained immediately
11/02/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30114
Web
Background check run by checkr XXXX, disputed the report and a new report ran by this company was clean as of XXXX. After 14 months of working Checkr arbitrarily sent information to employer that I had negative information on my report. I was suspended from employment and unable to work. Notified Checkr who pulled account and was able to see the original report and the clean updated report and has still failed to correct their actions, generic emails being sent stating they are investigate my disputes on my negative report. The report is no longer negative so this doesnt apply they have a clean background for over 7 months but will not correct their actions which has cost me income
11/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 60586
Web
The company checkr is reporting a eviction judgement on their consumer report under my name after i checked and had the records pulled there is a judgement for the name XXXX XXXX my name is XXXX XXXX XXXX, also the paper work does not have my social security number on any of it or my date of birth i have disputed this several times with checkr and keep getting a reply information is accurate and correct and comes directly from court records, which i don't understand how it's accurate with no social security number or anything else to verify it's mine, after several attempts to resovle tis with checkr have failed now i'm submitting the complaint to CFPB to help get this resolved.
05/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 19601
Web
Checkr has produced a background report for an employer that states I have two guilty convictions for charges that were indeed dismissed with prejudice after being appealed to a higher court, the presiding magistrate was commanded to recuse himself from any further cases involving me due to his complete incompetence and prejudice in handling the case. The DA later apologized to me personally... I have copies of my current criminal record and it reflects the info I have provided... perhaps Checkr should spend the {$20.00} to send away to the XXXX XXXX Police Records Repository who can send them accurate and correct info that does not harm my employment opportunities.
01/28/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MO
  • XXXXX
Web
I am a XXXX XXXX with XXXX a credit or company called checkr does a background report for XXXX. XXXX locked my account on XXXX due to a report with this company. I was sent emails from XXXX to contact this company. I can not call XXXX support because they locked the number on my account stating they can not resolve issue over the phone. I emailed Checkr and nothing. I currently can not work or drive with XXXX due to this situation. The Checkr company does not contact me and I have no way of communication with them but emails. I have been out of work for more than 30 days and I can not get unemployment. I have been hurt by this money wise and seek compensation.
04/26/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • CA
  • 90063
Web
I am requesting assistance the assistance in regards to a background check was performed on XXXX XXXX XXXX b y Checkr Inc. on behalf of XXXX XXXX XXXX . The background che ck by Checkr Inc. le ad to my XXXX driver account being placed on hold after being a XXXX for 10 months and being in compliance of California Assembly Bill No.1 XXXX XXXX XXXX . Checkr has be en informed that information they are providing my employer/partner with inaccurate or incorrect information and have been ask to correct the issue. Numerous emails have gone answered and my phone call has been stonewalled with basically both companies pointing the finger at each other.
07/13/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • MI
  • 48038
Web
I drive for XXXX and once a year they do a background check on us to make sure we are still eligible to XXXX. Well as of XX/XX/XXXX this year mine came up for renewal. At the same time the new XXXX XXXX went in effect. So according to Checkr. It has put the courts behind to produce checkr reports they need. Well I have contacted my county, district and MSP ( ichat ) and up tanned my own report and sent it to checkr and XXXX. Checkr told me that they can not except it from me they need it sent from the company. XXXX told me that they can't except it only from checkr. Checkr is dragging there feet and has cost me a lot of money for not being able to work. I need help
04/04/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 447XX
Web
Checkr sent a background check to XXXX which caused my account to get deactivated by XXXX. The background check was not accurate and incomplete. It showed I had 2 accidents but did not specify that I was not the driver at fault in either accident and that I also stopped for an ambulance to get thru in the accident and the person behind me didn't see the ambulance and bumped me from behind. It even specifys this in the accident report from the police. It is nearly impossible to get thru to an actual person from XXXX or checkr to explain the inaccuracies reported. I've sent over 50 different emails between the 2 companies and can't get in touch with an actual person.
11/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • NJ
  • 08816
Web
I was driving with XXXX and as part of their background check my ability to drive as a partner for XXXX was restricted based on incorrect reporting of drivers license abstract. The company who is providing such information has not obtained written permission to provide my information. When I checked with NJDMV and legal attorneys, my record has no points and it is considered as legally eligible to drive. This company Checkr.com is using my information and providing it to other companies which is resulting in adverse action. I was making extra income to support my family of 6 people and now due to their incorrect reporting I have incurred loss in my income.
05/01/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • CA
  • 94501
Web
My employer performed a background check via the company XXXX during XX/XX/2023. XXXX incorrectly flagged a XXXX in my criminal history, presumably due to XXXX court records for someone with the same name. When I submitted a dispute with their support team, they responded that they'd " confirmed the accuracy of their report ''. I followed up requesting assistance for further dispute and how to provide evidence that the criminal history was not mine, they did not respond. They also did not respond to my followup email. I attempted multiple times to contact their support team via phone, but was left on hold for 3 hours before being automatically disconnected.
06/16/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • FL
  • 33166
Web
This company did a background check on me and committed a very serious error by placing in the report information that does not belong to me ; that is, the information is not about me and it is adversely affecting me personally and professionally. I have a clean record, with no problems whatsoever. Therefore, I am asking you to help me find out why this serious error was made and to resolve this problem as soon as possible, since it is harming my present and future prospects. For example, the XXXX company XXXX has rejected my application based on this error. I have a similar case regarding XXXX. I filed that claim with you all, and the case number is XXXX.
04/27/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OH
  • 43219
Web
I applied for two jobs. One for XXXX and the other for XXXX. These companies ask for a background check and used the credit reporter Checkr. Checkr did the background reports and sent these companies my criminal record of over twenty years old. The FCRA law says that background reports must be up to date and not out of date information. There is a 7 years limit for criminal records in most states and is 10 years for bankruptcy. Telling these companies that they should consider these out of date criminal reports violated FCRA laws. Checkr further violated the FCRA laws when they also reported and told these companies to consider two pending criminal cases.
09/14/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • AZ
  • 85338
Web
I had a background check submitted to this CheckR on XX/XX/2021. They are over 8 weeks since this was submitted. They state in many places 3 to 5 business days. I have tried calling, no matter what option selected their phone systeem will tell you there is no one to take your call and hangs up. They took 6 weeks to answer an email, and all it said was most background checks take 3-5 business days some may take longer due to court turn times. There is no getting a resolution. This company is not accountable to anyone. They are costing me thousands of dollars I could be making if working at the job they are supposed to be clearing my background check for.
02/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • NJ
  • 07018
Web
In XXXX I had XXXX fender bender. XXXX of these accidents were hit and run, the other another person fan into the left rear of my vehicle. As stated in my police reports I was never at fault for any of these accidents. Ive done XXXX for over three years and all these accidents occur during that time. However I loss my XXXX and XXXX account base on the report of these accidents by Checkr and in the pass XXXX months I have been denied several delivery jobs by XXXX and others because of the inaccuracies of this report by Checkr. Ive reached out to them over and over again, trying to submit documents backing my claims and I have been unsuccessful so far.
04/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AL
  • 35630
Web
There are two motor vehicle violations that for some reason separate violations however, those tickets are only one ticket alone. I never received the ticket listed under the date XX/XX/XXXX for " No Drivers License ''. If you take a moment and check the date on which I received the XX/XX/XXXX then also when my license was reinstated on XXXX XXXX, XXXX. My license is still valid as you can see and there hasn't been any other violations since. How could I have received a no drivers license ticket while currently holding a valid drivers license, as the background report shows. I couldn't have, and never did. The background check was provided by Checkr.
12/11/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
  • NC
  • 27518
Web
County Searches : I don't understand why this is on my report Charge : XXXX XXXX XXXX ( STATUTE : XXXX ( A ) ) Explanation : This was a family oriented first offense moving into a new state and a new city, not XXXX related with passengers at risk. This offense was way before I started doing XXXX XXXX XXXX from year XXXX until XXXX with tremendous ratings and passenger satisfaction. Their safety comes first much like I am a responsible father and driver to my kids and family. You can not ignore my XXXX XXXX with complete satisfaction record. Please review this offense and have the report fixed so that I can be reinstated to drive for XXXX Thank you,
05/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • NM
  • XXXXX
Web
Checkr Inc. reported about my background as a criminal record to XXXX XXXX company. XXXX XXXX company reached on negative decision about my candidacy to partner with them as an independent contractor. I have no court orders or decisions about my me but I have an ignition lock and interlock driver license which doesnt prevent me to work with any company. To my understanding ignition lock is a safety lock that helps me to drive safely. USA federal law or state law do not prevent me to be hired or partnered with legally operated companies. This kind of un proofed report is interfering my existence. Please help me to stay in life and support my family!
02/28/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • WA
  • 981XX
Web
On XX/XX/XXXX, Checkr, a background reporting company, reported a public record had information that was adverse for my employment with XXXXXXXX XXXX. Some time has passed since then, and I would like them to update my report to the latest report of information so I may be allowed to be employed at XXXXXXXX XXXX. I have been attempting to resolve this for some time now. I currently deliver for XXXX in the mean time, and I have maintained above a XXXX customer approval rating and have been employed by them since late XXXXXXXX XXXX XXXXXXXX. I believe this reflects my ability to be employed by a company similar to their services, XXXXXXXX XXXX.
11/28/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CO
  • 80918
Web
I HAVE TRIED, A MULTITUDE OF TIMES, TO CORRECT THE ISSUES, ON MY BACKGROUND REPORT, WITH CHECKR. THEY CONTINUE TO ACT AGAINST THE " Colorado Consumer Credit Reporting Act 12-14.3-105.3 which states that records of arrest, indictment, or conviction of a crime that, from the date of disposition, release, or parole, predate the report by more than seven years are not reportable. '' I HAVE REQUESTED TO HAVE THE XXXX REMOVED, FROM MY BACKGROUND REPORT, WHICH HAVE REACHED THEIR STATUTE OF LIMITATIONS, IN COLORADO, FOR REPORTING. THE COMPANY, CHECKR, REFUSES TO REMOVE THE XXXX, FROM MY BACKGROUND REPORTS ( I HAVE APPLIED, WITH SEVERAL BUSINESSES ).
10/30/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • GA
  • 30067
Web
I work for XXXX and XXXX and then both companies run a background check on me with the agency called Checkr. The background Checkr run was inaccurate, it shows my license was not valid : however, when I go to check with Georgia Department of Motor Vehicle, Georgia DMV provides me proof of having a valid drivers License. I send the documents back to Checkr and then Checkr has not made the change in the report yet. I requested for Dispute and there is no change. I need to get back to work. I need to be able to work, that is stopping me from paying my bills. I have to pant car note and house. I need to pay my child Support. My email is XXXX XXXX
06/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30318
Web
Checkr has repeatedly reported that I was XXXX and XXXX of a crime. I was actually found not guilty and the case was sealed by the judge. The only permitted access to have knowledge of the XXXX and/or court proceedings, is only to be known by law independent snd no outside of government agency is allowed to possess, report, or give knowledge of any of the events of the case. They refuse to remove the XXXX information and have caused me financial and XXXX problems and had kept me from obtaining and remaining gainfully employed multiple times over the past several years. Snd they still refuse to remove the false and sealed files.
04/28/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • AZ
  • 85204
Web Servicemember
As a driver for XXXX, I am required to get a yearly screening to continue my employment. Checkr began my background check on XX/XX/2023. It has now XX/XX/2023. I have been unable to work since XX/XX/2023. Checkr states the reason the background check is taking so long is because of limited court resources in XXXX XXXX Arizona. I have contacted the clerk of the court for the Superior Court of Arizona. Checkr has not submitted a background check request for me I have been unable to work for XXXX for the last 30 days. I have had to borrow thousands of dollars to avoid eviction, pay my bills, and buy groceries
07/01/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NY
  • 11706
Web
On XX/XX/2018, I had applied for a job to be a driver with XXXX and XXXX and on XX/XX/2018 the Company CHECKR disclosed information from 16 years ago. According to FRCA consumer reporting agencies are only allowed to disclose background check information from up to 7 years prior, Checkr violated this rule. As a result my application was denied by XXXX and is under review by XXXX. Checkr also reported false information saying I was convicted of XXXX XXXX when I was in fact convicted of XXXX XXXX even after I corrected XXXX XXXX of Checkr and sent them proof they still continued to report this information.
03/08/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • FL
  • 33064
Web
XX/XX/XXXX a background check was submitted by Checkr on behalf of XXXX, releasing inaccurate & misleading information regarding my consumer report. Stating I have a criminal history from XXXX, which is inaccurate reporting, negative, & outdated, over 7 years old, another charge of which isnt mine, a XXXX XXXX XXXX XXXX which is not mine as well. I contacted multiple times regarding the issue, they said theyre not changing any information thats on file, based off the last investigation. Truthfully they never reinvestigated, nor contacted local & state police departments for up to date correct report.
06/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92688
Web Servicemember
Dismissed cases XX/XX/XXXX - XXXX XX/XX/XXXX- XXXX XX/XX/XXXX- XXXX All claimed charges against me have been dismissed through court of law. Dispositions were in pending status when all reports were ran and has detrimentally impacted my life. The Officer is not the final adjudicator in Legal matters and the report that Checkr has distributed to these companies has impacted my life. I asked all 3 agents in whom I spoke working for Checkr to please pull an accurate report ( Now - XXXX ) and report it to the companies involved XXXX XXXX No action has been done on Checkr 's part to correct my request.
01/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MI
  • 48045
Web
The criminal offense of unlawful driving away says I got XXXX XXXXs on my license I havent had my license for 15 years I got it back two weeks ago how can I have points on a license I dont have also there is what seems to be duplicates of the same thing mainly failure to comply it says that ten + times also there is a no proof of insurance that was dismissed that should not on there I was recently at the Secretary of State and I was told my drivers record was like I first got it I am currently on ten months of probation like I was when I got my license when I was XXXX through the Secretary of State
01/30/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CO
  • 809XX
Web
I tried to apply for a job with XXXX and XXXX.. the background company checkr reports that my license is expired ... I went to the dmv and paid for a drivers license record ... I sent the record via email to checkr.. they sent me another background check when the same wrong information ... they told me they get their information from the dmv ... but if I got my record straight in person from the dmv they should fix their misinformation .... my commercial drivers license is canceled at the moment but not my regular license ... in the middle of the front page is where to find the correct information
11/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • GA
  • 30324
Web
I recently went through a background check with a company called checkr, XXXX uses them to perform background checks on their driver 's for employment I've updated my contact information and I provided them with my driver 's license and checkr refuses to accept my valid driver license. I've tried several times to give checkr my information but they refuse to take my driver 's license. they have an invalid wrong information on file. I told them several times that I am a XXXX resident I no longer live in XXXX here 's my valid driver 's license please use it when you do your background check.
07/24/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 43017
Web
I have worked for XXXX and XXXX in the past years and have passed background as I have no criminal record whatsoever nor have, I had a moving violation in roughly 15 years so there hasn't been a problem. A year ago, Checkr flagged me as ineligible to work and provided this information to XXXX and XXXX. I requested a copy of this report roughly 10 times and gave up. I'm now trying to work for these companies again and have not been able to due to the background report provided by Checkr. I have again requested a copy of this report multiple times in the past couple weeks only to be ignored.
07/31/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 629XX
Web
I am a XXXX XXXX and XXXX did a recheck on my background it was done by checkr I had a XXXX XXXX XXXX in the past I don't like the life of being gone all the time XXXX XXXX so I decided to let my XXXX go so I didn't turn in a dot physical the last time it was due so on my mvr I has a disqualification on my XXXX part of my mvr for medical noncompliance and checkr keeps putting it under violations I have had 2 reinvestigations done and sent them stuff from the BMV and they are still putting it under violations when it is not a violation it's a disqualification on a class a XXXX
09/22/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • PA
  • 19135
Web
I've been denied several employment opportunities because Checkr and companies like them report that I was XXXX three times and Checkr doesn't only tell what my XXXX in XXXX actually were but the XXXX in place before the XXXX got involved. I have XXXX my time and my XXXX XXXX to satisfy the government. Chekr should not legally be allowed to share my information Under Any Circumstance unless for XXXX XXXX persuing XXXX XXXX against me or by XXXX XXXX. OR, They should agree to put me on their payroll as they are actively working to keep me and others like me, unemployed.
04/17/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NY
  • 143XX
Web
Checkr 's did a background check for XXXX and XXXX in which it submitted inaccurate information. It was noted in the background check that I was convinced of XX/XX/XXXX in XXXX and XX/XX/XXXX XXXX in XXXX. However, those charges have since been reversed as of XX/XX/2020 and I am no longer convicted of those charges. I am a free man no longer convicted of any XX/XX/XXXX. I need this error to be corrected because the companies I wished to work for are not interested in employing a convicted XX/XX/XXXX. I have the necessary documents to show that my case has been reversed.
11/17/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • TX
  • 77459
Web Servicemember
On XX/XX/XXXX I signed up to XXXX for XXXX but ever since Ive been waiting almost 2 months to get approved. Checkr keeping pushing my completion date further back with no explanation I have tried calling to get in contact with representatives or supervisors to no avail. I would like to get in contact with a person thats in the supervisory position or higher because of their incompetence Ive been facing financial difficulties because XXXX is the only way I can work and Ive been at the mercy of Checkr because they refuse to do their job and complete my background check
05/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • SC
  • 29418
Web
CheckR background information reported my license as suspended, and incorrect violations to XXXX. I recently purchased a vehicle on XX/XX/XXXX and obtained insurance. I never received any notification of suspension. From XX/XX/XXXX til XX/XX/XXXX, I hadn't driven or owned a vehicle for there to be any violations on. I first obtained employment with XXXX in XXXX of XXXX and would appreciate not having to deal with actions as a result of incorrect information, that could jeopardize my further employment. My license was renewed on XX/XX/XXXX, and expires on XX/XX/XXXX.
04/25/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • NV
  • XXXXX
Web
I recently applied for XXXX , and they perform a background check on me through checkr . Background report is wrong, and I submit a dispute. On XXXX XXXX I receive an email from checkr, and I contacted them the following Monday regarding the report and I spoke to representative XXXX XXXX nothing is being done, advise their review in complete on XXXX XXXX wait for XXXX , and checkr also advise me their source is right checkr cause me a job or contract that pays up to {$1500.00} a wee k I m s uing under fcra wrongful reporting and punitive damage.
10/16/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85339
Web
The background report I received list XXXX XXXX criminal charges from XX/XX/XXXX. The Disposition on these cases are listed as PENDING CASE. The acutal dispostion as shown publicly by the case number in the county is : Dismissed Due to Plea on Other Count and Pled Guilty As Charged. I was sentenced to probation on XX/XX/XXXX and a PTP - Petition Early Termination Probation Order was submitted on XX/XX/XXXX. I was received an ODM - Order of Discharge from Probation - XXXX XXXX on XX/XX/XXXX. I then received a SJU - Satisfaction of Judgment on XX/XX/XXXX.
08/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33556
Web Servicemember
I have been working with XXXX XXXX for over a year. Every so often they do a back ground through the company checkr. In this case Checkr falsified information about my background by adding criminal charges to my back ground. The name of the person does no match my name, the address does not match, nor does the county of residence match. This is clearly wrong information. I have emailed checkr twice, called once, as well as went trough their " dispute '' process with no response. This has caused me to get fired from my job. I want my report fixed immediately.
06/08/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • NJ
  • 07305
Web
On XX/XX/XXXX a consumer reporting agency named Checkr was contracted by a company known as XXXX XXXX XXXX - doing business as : XXXX! ... a ride share company! Checkr reported adverse information that was MORE THAN SEVEN YEARS OLD ... in fact it is a FIFTEEN YEAR OLD ( XXXX ) felony conviction for XXXX possession - which has ultimately caused my application to be rejected and my hiring for the position of driver/independent contractor to be denied!!! EVERY SINGLE THING ELSE - was clean & cleared on Checkrs report that they submitted to XXXX XXXX XXXX!!!!
12/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WA
  • 98133
Web
The background check company Checkr is reporting ( background checks done in XXXX and XXXX of 2022 ) something that I was accused of doing, but was not charged with and had the claim dismissed, as something I was charged with. This accusation is showing up in red and I have been denied employment due to this. Essentially, I am being treated as if I was convicted of a crime I did not commit. I have emailed Checkr and gotten no response. I have also tried to call but have been unable to get past the automated system in order to speak to someone.
10/03/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MI
  • 48864
Web
On my motor vehicle report sent to me attached in the same email as the link to this form, it is alleged I have two failure to show insurance from the year 2018. This is untrue, the only ticket I received was in XXXX, the o ly issue that would make me think there is reason behind the error stating I received the sa e ticket on XX/XX/XXXX I beleive? Is because there was a XXXX $ discrepancy after paying the ticket I received in XXXX, w To which I paid the remaining balance and there was no issue. So I am.reporting my mvr in 2018 is incorrect.
07/16/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30062
Web
The XXXX part of my background check is incomplete. The XXXX was dropped to XXXX XXXX and then the XXXX was dropped completely. The XXXX XXXX was unfounded, I completed the process they requested of me, so I do not have any XXXX XXXX on my record. I had no problem renewing my US Passport due to no XXXX on my record. These two incidents were a matter of being in the wrong place at the wrong time and I should not be punished for this. I am simply trying to get a simple job and I have a college education. Please assist me with this.
06/29/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NJ
  • 08016
Web Servicemember
Checkr XXXX XXXX has being using an old Child Support Civil Case to slander and hinder my name so i can not make a living Driving for XXXX, XXXX, & XXXX sites of which i earn my living. The phone number listed is a XXXX lady that answers and is not the number to the XXXX XXXX XXXX XXXX XXXX GA who has the record of this matter. I dont even undersatnd how they got the record. I current hold a renewed US Passport & XXXX XXXX XXXX XXXX XXXX XXXX XXXX of which a Federal Background Check is run and i dont have a issue with obtaining both.
07/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • GA
  • 30311
Web
I have been driving with XXXX for years now and i never had a problem until i moved to Georgia. i took off from driving for a while but i can log back in anytime and they will do a background check. XXXX states there is a issue or a flag on my report and Checkr keeps telling me to talk to XXXX. XXXX is saying its out of their hands i should talk to Checkr. Chekr does not have a phone number. there is a bunch of tickets now from the emails trying to get this sorted out. Checkr send me an email today saying i should contact you guys.
02/14/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 124XX
Web
I applied to multi companies for employment opportunities in the last few years the most recent on last month was shipt. The company these employers for background checks is Checkr. Ive disputed the incorrect information on my report everytime and provide court records reflecting the correct information but the ignore it and continue to inseminate false information to the prospective employers costing me many job opportunities and I dont even know how much In lost income. They reissued the report today after discrediting my dispute.
04/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TN
  • 37920
Web
Please update my documents My current license is from Tennessee And whatever case That seems pending Case was resolved and closed with a withhold adjudication no point no conviction. Please find attached the court case summary of the citation. The record you pulled its not an official Driving record, so it does not give the full detail of the case on your record. Here is my case worker and lawyer info XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, FL XXXX Phone ( XXXX ) XXXX Fax ( XXXX ) XXXX XXXX
03/11/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • WV
  • 26003
Web
Checkr is a background check agency that reports driving records on behalf of the state bmv office and has altered report for unbiased reasons even when there isn't a reason they fraudulently made one to put an applicant partner on hold to potentialy loose a contract with a company. I have provided an example below of their business practices that may cause me to lose a contract with a partner. They need to be held accountable for their actions and be removed from their partner systems for falsifying background reports.
11/08/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37128
Web Servicemember
On my motor vehicle report it shows on XX/XX/2017 that I was involved in an accident. It does not show where the accident was at no fault of my own. My car was parked when another vehicle hit my vehicle. When current and future employers look into my motor vehicle report, it will look like I was driving when the accident happened and could get the employer to reject my application. Please look into this matter because it could hurt applicants from the way Checkr Inc. posted the accident in the motor vehicle report.
08/21/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • MD
  • 21136
Web Older American
I applied for a XXXX XXXX XXXX XXXX XXXX XXXX with a company called XXXX, around the XXXX of XXXX, 2020, I received report under back ground check and consumer Agency that I had a XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX ( XXXX ) ISSUED DATE 2020 DISPOSITION XXXX DISPOSITION DATE XX/XX/2020 POINTS XXXX THAT IS ERRONEOUS... I DO NOT NOR HAVE I EVER XXXX NOR WAS MY LICENSE EVER SUSPENDED, AS A RESULT, I AM BEING DENIED WORK UNDER ADVERSE REASONING, NOT TO MENTION THE EMBARRASSMENT AND AGGREVATION THIS HAS CAUSED
09/24/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Identity theft protection or other monitoring services
  • Didn't receive services that were advertised
  • VA
  • 246XX
Web
Writing this in regards to background done by checker for XXXX, I believe I had identity theft on there because I had to report it in 2019 and now every time I put in for a job or anything online that identity theft that pops up is hindering me from getting obtaining employment. Also my background as far as criminal history is concerned is 14 years old, it shouldnt be held against me. I also want to know why my report from checker came back as suspended and who would I need to contact to get this issue resolved.
05/12/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 32505
Web
On XX/XX/2018 I was in an accident. I went to court over this accident, there were subpoenas and everything. The judge found me not guilty and not at fault because I wasnt. Due to Chekrs background report, I was refused a job with XXXX even after submitting online court documents to them proving my innocence. My license was also suspended simply over the fact I wasnt aware I needed to surrender a tag off of a vehicle I no longer owned. I returned the tag to the DMV, paid the fee and my license was reinstated.
10/07/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • VA
  • 22191
Web
I was deactivated from the XXXX platform because of what was on a report from Checkr. Checkr never sent me a copy or made it available on their candidate portal. Finally after a month of requests I got the report. There is misinformation on the report, it is a non-financial issue. The problems are the address, drivers license information and my last name. The worst thing about this is XXXX refer me to Checkr and Checkr referred me to XXXX. The report was done on XX/XX/21 and I got a copy on XXXX XX/XX/21.
09/19/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 77063
Web
I am XXXX XXXX whose account been put on hold. Well as XXXXl I am now the XXXX over the Trust of XXXX XXXX XXXX and his estate. So therefore XXXX has no right to continue to defame him on a false charge. It should be stricken from the Record cuz that account is no longer public but PRIVATE. Please remove this from the records so I can get my economic expenses back in order. I have trust, EIN Estate & Trust to prove what I am saying & I'm in the XXXX XXXX listed as a XXXX American. Thanks in advance.
11/09/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WV
  • 26301
Web Servicemember
I applied for a job with XXXX as a driver, they requested a background check ( I of course accepted them asking to request one ). They requested a background check from Checkr IncXXXX and on the background it stated that I had TWO XXXX!!! The XXXX less than XXXX on XX/XX/2016 is CORRECT. However, the XXXX XXXX XXXX XXXX XX/XX/2016 is INCORRECT! I wasnt even pulled over for anything on this date let alone charged for another XXXX!! This will definitely effect if I get this up or not. PLEASE FIX THIS!
02/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • TX
  • 76052
Web
Inaccurate information in the background check provided from my previous employer, XXXX XXXX XXXX XXXX about my employment and certification, which cost me a job. I was employed there from XX/XX/XXXX to XX/XX/XXXX as a XXXX XXXX XXXX from XXXX, however they information indicates employment dates XX/XX/XXXX to XX/XX/XXXX as a tax associate. In addition, I didnt receive any information on my background check for another employer, XXXX & XXXX XXXX where I worked with from XX/XX/XXXX to XX/XX/XXXX.
03/04/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 75023
Web
As shown in the attachment, I had two XXXX I was XXXX of way back in XXXX. I have waited 7 years for the grace period in Texas which blocks agencies from reporting any XXXX more than 7 years old. I finally got a job I enjoy last year in XXXX and only because they were not able to see my XXXX, so I am not sure why Checkr went out of their way to report the records. I feel I am being treated unfairly and with great prejudice. Please reach out and try to have this corrected for me. Thank you.
12/10/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
  • CA
  • 92277
Web Servicemember
Someone opened a XXXX XXXX credit card in my name. I tried to reach out to the company and have emails stating that it was not me that opened the account. The card went to a address I had never heard of let alone been associated with. They did NOTHING to help me fix it! Now I have disputed it and it just came back the information is correct and it stays. Only after they removed it once and than turned around and stuck it right back on for a longer period of time!! They are XXXX criminals!!
02/11/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • IL
  • 60443
Web
CHECKR SYSTEMS HAS TAKEN MY PRIVATE IDENTIFYING INFORMATION AND USED IT TO CREATE FILES FOR COMMERCIAL USE WITHOUT MY EXPRESSED WRITTEN CONSENT AND ARE GUITY OF IDENTITY THEFT AND CONSUMER FRAUD AS A RESULT. I HAVE SUBMITTED A WRITTEN REQUEST FOR PROOF OF CONTRACT OR {$5000.00} FOR THEIR VIOLATION OF ILLINOIS CODES AND STATUTES AS COMPENSATION FOR INJURY AND THEY HAVE NOT RESPONDED. I WILL TAKE THE MATTER BEFORE AN ARBITRATION BOARD AND MAKE THE MATTER PUBLIC ALSO UNTIL REMEDY IS PROVIDED.
11/19/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • MI
  • 48080
Web
I applied to drive for XXXX and XXXX, they Hired Checkr to do a background check. It has been around XXXX days now and they still have not completed the report. I also applied for a company called XXXX and they used Checkr and completed the report in XXXX hours. I can not get a explanation to why it is taking so long for XXXX and XXXX. The company is causing financial loss to me because of the lack of information they are giving me. They will not tell me why it is taking so long.
10/27/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89074
Web
Checkr is falsifying records and using false information to defame me as well as XXXX loss of employment and pain and suffering due to claiming a traffic violation, which was reduced to a parking violation by the traffic court, is an open and pending misdemeanor. There is no misdemeanor on file nor is there any misdemeanor charge pending or past showing on any record from the state of Nevada or XXXX XXXX. Checkr is using a falsified filing to hinder me and attack me personally
05/11/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • NC
  • 282XX
Web
On XXXX XXXX 2017 , Checkr reported to XXXX about my background check. This included XXXX violations which was dismissed by a Judge last year in XXXX NC. I sent emails to Checkr and XXXX explaining the incomplete report but in vain. NC state uses point system to convict offenders and I have XXXX points on my driver license. Please help to fix this confusion because I 'm a XXXX XXXX and driving XXXX helps to support my family financial needs. Thanks
10/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • NV
  • 89123
Web
The company checkr had inaccurate information on my backround report that was completed XX/XX/XXXX. I disputed this on XX/XX/XXXX And on XX/XX/XXXX the completed their investigation and removed some information and sent me an updated copy. On XX/XX/XXXX my backround report was requested for another company and I received a copy of their report and nothing was removed. The same original disputed information was Still on there. This inaccuracy is preventing employment.
11/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MS
  • 386XX
Web
My record has been dismissed and expunged by a judge in Mississippi. This happened XXXX of 2020. Each time I apply for a job, I get a failed background check result under the category Other. There was XXXX charge however it lists multiple times under other statue numbers. It also reports a conviction. That isnt further from true. I wasnt convicted. Is keeping me from valuable employment opportunities and causing myself and my family intense stress and anxiety.
04/10/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • WA
  • 98405
Web
Wrong information is on my report and keeps appearing. Ive XXXX with XXXX for months and they understood that the information was incorrect. One of the things that are wrong on the report is the Hit and run accident I was involved in, it was not my fault XX/XX/2017. Also on the report XX/XX/2017 I was pulled over going to a funeral, and I didnt have my license which was Valid at the time. They late had me come show my drivers license and they threw the case out
01/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 76135
Web
I noticed one of my charges has a disposition of active warrant, however I do not have any active warrants, I am attempting to work for a delivery service and this is causing me to not be hired. When I submitted a complaint stating that my information was incorrect I was notified that any application there after would be on hold however I had another company send in for a background check the same background was given that contained inaccurate information.
08/30/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91744
Web
To Whom It May Concern, Checkr is a company that XXXX uses to do back round checks on all applicants. I had applied with XXXX 3 to 4 times in the last 1 and a half. Same response " no '' due to " Identity Theft ''. I in no way have been accused nor have been a victim. I 've tried and tried to resolve however, not enough information is given from checkr. Please assist in this matter. Its causing hiring issues. Sincerely XXXX XXXX XXXX XXXX XXXXXXXXXXXX
04/02/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30034
Web
On XX/XX/2018 I was suspended by Checkr , Inc through XXXX because of my background report. However, what was reported is not accurate and it directly affects my life through work opportunities and economical funding. I am asking that Checkr provide me a dispute reference and also recheck my background for accurate results. They reported that I have charges and citations that are not on my record. I am definitely in need of getting things in order.
04/25/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90002
Web
There is no record of me ever living at this property at XXXX XXXX XXXX XXXX XXXX XXXX Texas, yet there is an eviction filed in my name and reporting to my renters history. The management company and the actual property has no record of me ever living there. Please see letter from the apartment complex and email chain for corporate office. I never lived at this address so how could I have been evicted? Please stop reporting this false information.
11/30/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91214
Web
XX/XX/2017 The company Checkr is submitting a background report that is not accurate and they have done this numerous times. I have contacted them through e-mail and phone to try to correct the matter and they will not fix it. They are reporting that there are restrictions on my drivers license and this is stopping me from being able to rent a vehicle for work. There are no restrictions on my drivers license. Please help me get this resolved.
11/02/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • CA
  • 92407
Web
The company has regularly violated Federal law by conducting background checks that go back farther than XXXX to 10 years. As a result my current background check requested by XXXX has been delayed. I have attached proof of said allegation. I lived in the XXXX XXXX Georgia and Maine in the late XXXX 's and XXXX 's. Also the company just cleared me to work for XXXX in XXXX of XXXX, at which time the report was completed in XXXX business days.
11/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • LA
  • 70806
Web
Per XXXX and XXXX, I notified Checkr of not having my written consent to furnish any information on the consumer report they created about me. Checkr disregarded my letter and did not delete the info I told them to delete/remove. I did not dispute anything and I mentioned that it was not a dispute. Im enforcing my federal consumer rights. 15 USC 1681 my written consent has to be given to furnish any information on a report about me.
08/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NY
  • 117XX
Web
On agust XXXX The background check company Checkr Is sharing information about a XXXX XXXX XXXX conviction. The conviction is from XX/XX/XXXX Arrest date XX/XX/XXXX According to New York state fcra rule background check companies have a 7 year limited scope to screen potential job candidates. This has never been a problem with other background check companies, checkr is the only one causing adverse actions against 11 years later.
07/27/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30349
Web
I was signed up with XXXX and they ran a consumer report on my driving record. There is false information listed. 1. I have never driven a commercial vehicle, but this is on my record. GEORGIA SERIOUS COMMERCIAL DISQUALIFICATION XX/XX/2017 XXXX Code W01 Category UNACCEPTABLE LOOKBACK XXXX Description GEORGIA SERIOUS COMMERCIAL DISQUALIFICATION Issued Date XX/XX/2017 State GA It also states I'm a minor in all instances.
07/31/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IN
  • 46112
Web
Each time i applied for driving job, my background check came back not favourable simply because of inaccurate information or perhaps CFPB has not updated/reconcile my driving record with XXXX. This has not been treating me fairly. I have ordered my driving record at XXXX and also send to the company that is trying to hire me, but i also need you to reconcile and update my driving records in line with XXXX records. Thanks.
02/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MA
  • 02121
Web
Checkr does not have the correct record that the XXXX XXXX has on their record. I have attempted multiple of time to reach out, via phone call, the help chat bot and email. Calls get canceled after the first prompt, the help chat bot gives you the run arounds and so does the e-mail responds. Because of this is has caused XXXX employer to deactivate/terminate my account with them and another from allowing me to start work.
04/01/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • NC
  • XXXXX
Web
Checkr has reported to many potential employers that I have a restriction on my Drivers License of no passengers. This is incorrect and I have provided them numorous time of the motor vehicle report from The State of North Carolina. My current license has only a restriction of Corrective lenses. I know where they are getting the No passengers and that is from a Motorcycle PERMIT that expired XXXX. I have attached the MVR.
11/04/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NJ
  • 07712
Web
Checkr background check service is reporting two charges when I only have one charge. My conviction was in XXXX county nj and I received probation. For probation reporting purposes the case was transferred to XXXX County after sentencing. I only have one offense yet Checkr is reporting the same offense under XXXX County and under XXXX County. This makes it appear to employers that I have two charges when I only have one.
04/26/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 79912
Web
I did a background check with Checkr for my job and there was something stating I had an unregistered vehicle charge that was done on XX/XX/XXXX however I did not obtain my license until a few months later in XXXX of that year. During that time, both my parents names were on the title of the vehicle. I switched the title in my name in XXXX or XXXX. Obviously this information is incorrect and needs to be fixed immediately
10/17/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89052
Web
I had a temporarily suspended license due to a traffic ticket. It has been cleared with the justice court of XXXX, but the DMV hasn't updated their information and it is still pulling suspended when my license is no longer suspended. DMV told me it will clear, but it may take a few weeks because it was their mistake. I have a copy of a clearance letter from the justice court saying my license is not suspended. Thank you.
05/24/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • IL
  • 60443
Web
I disputed contents of a file created by Checkr Inc. They did no first hand research although obliged to do so by law. Relying on a third party to do research makes their conclusion erroneous. The record still stands, no thorough first hand account of the information has been taken, nor is possible and they are responsible for the damages they are causing because of their disregard of the statutory obligations I am due.
06/14/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 381XX
Web Servicemember
I did a background check XXXX CheckR completed it on XX/XX/2023 There is information on my credit report from over 25 years ago and it is duplicate information. Some information has been expunged but still appears this information cost me my job and i have lost income this is not right i wish to file a complaint check r is always reporting old or incorrect information this is not the first time that this has happened
12/09/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • SC
  • 29710
Web
Checkr continues to report my XXXX history from prior to the past 7 years, from XXXX ( almost 13 years ago ) and XXXX ( almost 17 years ago ). When I asked them to please remove it since its not complying with the FCRA guidelines of only allowing a background check for employment to go back only 7 years. FCRA guidelines for background checks, including XXXX history, is supposed to only go back the previous 7 years.
07/17/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • LA
  • 70706
Web
On XX/XX/2020, I received an email with the results of a background check done by Checkr, for the company XXXX. The background check showed warrants with XXXX XXXX in Louisiana. However, after checking with the XXXX XXXX Sheriff 's Office, it has been confirmed that I have no active warrants, and that checker is showing years old information. This mistake led to me losing my employment and only source of income.
01/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • CA
  • 94110
Web
The background check company Checker, has not only relayed false information to a potential employer regarding my Motor Vehicle Report. The information they relayed is that 1st ; I have no license. 2nd ; my drivers license is suspended. 3rd ; That I have a failure to appear in traffic court for a moving violation. This is completely inaccurate information that has been relayed to a very prospective imployer.
08/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • KY
  • 40216
Web Servicemember
There is incorrect information on my background check by checker. There have been 3 to 4 years a background check done by this provider with no problem this year a felony appeared on my record which I do not have it says that I pled guilty to a felony I did not. I have been deactivated by my employer XXXX for this felony that is incorrect I have attempted to have this matter corrected with checker to no avail
12/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • PA
  • 154XX
Web
Spark driving for XXXX with XXXX XXXX. My application has been submitted for almost 3 weeks. XXXX work has no customer service contact number. The place running my background check is waiting for my consent forms that i have already filled out. XXXX will not let me update or resend them. I can not get in contact with them. This my personal background report that I want done asap or delete my information.
07/02/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85233
Web
I applied for a XXXX position and I was told that my background check had some criminal history and was denied. My criminal record was set aside in the state of Arizona XX/XX/2016. my rights were restored and I was released from any disability a XXXX would cause me such as the inability to gainfully be employed. I am a XXXX 's level XXXX XXXX and having my charges set aside is vital for my profession.
05/25/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NC
  • 275XX
Web
The consumer reporting agency flagged me and the background report states that my drivers license is inactive-which is incorrect. My drivers license is active and now I will not be able to get this job because a valid drivers license is a requirement of employment. This reporting agency reported false information which cost me a job. They should be shut down and their licenses for reporting taken away!
06/22/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 94619
Web
my name is ( XXXX XXXX ). the false name incorrect name. XXXX XXXX XXXX, XXXX XXXX XXXX speeding tickets are showing up on XXXX background check. XXXX XXXX. XXXX # XXXX XXXX XXXX # XXXX XXXX XXXX # XXXX XXXX XXXX XXXX XXXX # XXXX. these moving /speeding violations are inaccurate please help remove from drivers records DMV XXXX checker background please this person is hurting my chances of employment
04/10/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • SC
  • 29406
Web
It shows on my motor report history as if my license is suspended because of XXXX use ... when in fact that's only my cdl permit that was suspended not my regular drivers license and that's only because I refused to take a test. That has nothing to do with my regular drivers license and nothing to do with my driving history as it had nothing to do with me driving and it's affecting me being on uber.
10/07/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • TX
  • 77578
Web Servicemember
Company submitted a consumer report with background check that contained convictions that were over 20years old. This is far beyond the 7year allotment set by both federal and state guidelines. Whrn asked to remove the items from the report they simpky stated that they did not have to follow any state laws as the federal laws exempted them from any time limits and they can repirt anything they want.
05/15/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • KY
  • 420XX
Web Older American
I am a XXXX XXXX in XXXX Kentucky. I applied to become a XXXX to earn extra money. I was denied due to a credit check from Checkr. I would like the information from this report to find out why I was denied. My life depends on my background check. If I have bad information on one I need to know so I can clear it up. I have done nothing wrong. I have never been in jail or have any criminal records.
05/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 28269
Web
My birth name is : XXXX XXXX XXXX. This company ; Checkr, did a bank ground check for a potential employer ; XXXX. The report entailed erroneous info with 3 different alias ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX These different names are not XXXX XXXX XXXX, I dont know them and have no affiliation with them. Additionally, the information contained in the report was for those people and not me.
10/14/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30228
Web
XXXX XXXX XXXX just got a background check from Checkr Background Service on me. On page 3, in my motor vehicle report under Suspensions, there is an incorrect XXXX. Serious Commercial Disqualification item dated XX/XX/XXXX ; 2018 : listed from XX/XX/2018 through XX/XX/2018. This information is incorrect and Im requesting it be removed from my record. My phone number is XXXX. Thanks, XXXX XXXX.
07/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • MA
  • 02135
Web
I was in a multi-car, low speed crash, in traffic, XXXX years ago+. Only recently did I learn that it reports at careless driving with the company Checkr. Ive driven over 1 million miles in 4 decades plus, without incident. I am not a careless driver. This reporting is keeping me from driver for XXXX or XXXX. I need to make a living, to survive. Please remove or correct this reporting. TY
01/07/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 60632
Web
My XXXX account was frozen due to a report of one speeding ticket. The report is false. The speed limit on the report was hire then the actual speed I was going at the time. 45mph on a 35mph road. The police officer had to purposely stated false information about me. Please help me. I need to work. I am a XXXX and this is the only part time job that I can live off right now. Thank you.
07/04/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 94546
Web
On XX/XX/2022 I tried to dispute a background check that this company ran on me. I have not been able to get in contact with the company to update the report. I was on hold for 1 hour and 5 minutes and still no one picked up the call. I was denied a platform from XXXX eats because of what checkr reported back to them and I am not able to get the help I need to have the report corrected.
02/18/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • IN
  • 47630
Web
In Indiana they only supposed to go back 7 years. But they went back all the way to XXXX and provided the company I applied for with all that information. I applied in XXXX. They should of only went back to XXXX. I've contacted them about this. And they wrote me a letter saying that the info was gathered from public records (??? ). Anyways I gave up hope untell I came across this site.
06/14/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 93308
Web
On XX/XX/XXXX I received an email from Checkr who performed a background check for XXXX. The information on the criminal background check is incorrect and I would like this to be resolved immediately. Checkr states I pled XXXX XXXX on a XXXX XXXX XXXX on XX/XX/XXXX. The court records clearly states the charge was Dismissed. Ive attached the consumer report along with the court records.
07/26/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • CA
  • 92113
Web
Checkr, Inc. conducted two background checks of me for XXXX XXXX XXXX XXXX. I looked at the one from XXXX & it gives information going back as far as XXXX. The one for XXXX 's goes back as far as XXXX. I got this information today XX/XX/XXXX. Due to this information XXXX 's denied me a chance to work for them. My understanding is that the background check should not go pass 7 years!
03/28/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • MI
  • 48228
Web Servicemember
In XXXX of XXXX, I was sent a report from check'r say I have some items on my driving record that hold me up from applying for companies the report has info that is completely old and has since been token care of with the DMV my driving record is clear with DMV but check'r the background check still has it on my report I would like this info removed please it's hindering me.
06/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • CA
  • 93420
Web
Dera Sir /Madam A couple of weeks ago, I signed up for driving at XXXX and consented to a back ground check trough Check r the time frame to produce this background report is way due, they continuously keep denying the results of this report with generic messages apologizing for taking too long, this is affecting my ability to attain gainful employment, can you please help
11/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • OH
  • 445XX
Web
I sent in a identification theft report to XXXX on multiple occasions with all my information showing that where I live I own the house my copy of property tax from state I reside my license is another state I submitted proof. Via certified Mail same to checkr. Late payments and closed accounts deleted off my reports. Delete all traffics tickets and violations off checkr
06/30/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • LA
  • 714XX
Web
I had a checkr background check ran for a job at XXXX. My motor vehicle report came back with the wrong info on my drivers liscense being suspended but it has been re-instated and im no longer able to get into my XXXX checkr background check. They emailed my manager to tell me to file a dispute but i can no longer access the background check. I dont know what else to do.
09/14/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85044
Web
I've tried contacting Checkr through phone and email. Their phone is useless since it doesn't take calls. Their email just sends the user to automated response. This company is reporting false information about me. They need to take responsibility for their actions and fix this. I'm appalled that any business would use this company to gather information. What a joke.
03/18/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IN
  • 46226
Web
everytime i feel out a job application they go in and make it look like I've been convicted of these charges when in fact they are pending and the job application states have you been convicted which my answer is no and checker background deliberately deletes the word " charges pending '' off my report so it can look like I've been convicted already this is so wrong
11/30/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90275
Web
I have requested a background check from XXXX to start working as a delivery driver for XXXX XXXX, XXXX, and others but they came up with a background check with incorrect information. When I sent a complaint to the company, they basically told me that their system is always accurate and that their previous background check is correct without providing evidence.
02/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85209
Web
XXXX reported a violation on a background check that wad well over 7 years. They processed a background check disclosing a charge from a XXXX almost nine years old the background information came from XXXX XXXX XXXX XXXX. The arrest was from XXXX with a XXXX set aside and is still being reported on a background check to checr for the company XXXX in XX/XX/XXXX
01/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • NJ
  • 07712
Web
My original complaint was XXXX filled in XX/XX/21. The company provided updates in response but as of XX/XX/21 they still did not resolve the issue and said they were still investigating. The same day consumer finance closed the case. No final response, no correction if the info. Nothing is resolved. Why was the complaint closed? Why is it taking them so long?
10/15/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MD
  • 21811
Web
I had been driving with XXXX for 5 years when on a routine background check the rejected my employment because of a background report from Checkr. When I look in the report Checkr has sent me there is no negative information. I paid to run an independent report from XXXX which came back clear. Checkr has irreparably damaged my employment opportunity with XXXX.
09/19/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 79905
Web
Unfortunately, I have been a victim of identity theft which has led to inaccuracies in my credit reports and driving records. I have sent checker important information that needs to get updated before I lose the opportunity to drive for XXXX. Until the DMV updates my files, I am allowed to use the Judges stamped court as a way prove my driving elegility.
10/08/2019 Yes
  • Money transfer, virtual currency, or money service
  • Refund anticipation check
  • Problem with customer service
  • OH
  • 43110
Web Servicemember
I received a check from the XXXX v checkr settlement fund. I'm just getting around to opening my mail due to being out of the country and the account this check is from is now is closed. check no : XXXX routing : XXXX account : XXXX is where the check was issue from. I have written the company and have not heard a response. The check was returned by my bank.
11/26/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • FL
  • 32225
Web
Information on my consumer report from the company chekr has incorrect information concerning a case that was dismissed ; information has frozen my account with doordash thus not allowing me to be cleared to work with company as I did previously. Documentation has been sent to company concerning issue numerous times with no investigation results or updates.
04/15/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WA
  • 98037
Web
Wrongful Miscellaneous Incidents reported on my background check it is reported on the day I got filled for my new license online from XXXX so how did could there already be accident reported on it because I didnt even get my license in the mail another week so this is wrongfully reported accident on my records OTHER XXXX XXXX # XXXX XX/XX/2020 XX/XX/2020
03/17/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • TX
  • 78213
Web
Checkr background services is reporting a misdemeanor offense that was disposed with the courts over 7 years ago. My 7 year clock isnt starting with the offense date or date of sentence. Im starting the clock @ the day everything was done, completed, finished etc.. its been over 8 years Ive been denied job do you this issue that occurred about 9 years ago
12/10/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • NV
  • 89103
Web
On XX/XX/XXXX I re applied to XXXX as a driver, due to error on my background check through checkr inc I was denied employment opportunity .since XXXX I been trying to solve the background issues with checkr inc address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX Tell. XXXX XXXX XXXX Checkr.com I file multiple dispute, I have not gotten any results.
09/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 752XX
Web
XX/XX/XXXX, inaccurate information on my background report run for a potential employer shows that I was I was XXXX in XXXX of a XXXX of {$2500.00} or less with 2 or more previous XXXX, which is inaccurate. In XX/XX/XXXX I was XXXX of XXXX XXXX XXXX XXXX XXXX and my the XXXX XXXX was dismissed according to the XXXX XXXX XXXX I received from my attorney.
05/16/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 75234
Web
I was denied partnership with XXXX based on information from Checkr. The problem is that I am still being flagged for a felony that I have completed deferred adjudicated rehabilitation and therefore there ia to be no conviction and therefore nothing to flag on my record. This has now caused me to be rejected and at a time that I am in dyer need of work.
11/29/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • FL
  • 33029
Web
Requested a free consumer report from XXXX and they have not completed my request, do not respond to my emails, do not answer the phone ( NEVER ), and my report has been pending for over 2 months and the company does not respond! how can companies SO UMPROFESSIONAL be allowed to handle such delicate and important information of people I don't get it...
03/07/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • AL
  • 35215
Web
Company provided my personal intonation with out my written consent. According to 15 U.SC. 1681 602 A. States that I have the right to privacy. 15 U.S.C. 1681 Section 604 A section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions which I never gave them written consent to share my information.
11/06/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • DC
  • 20017
Web
I apply for a position online with a company and they recieved a criminal background record without my consent, The information on my record is 14 years old and Im poceeding to have it seal along with another charge that is 7 years old this information is denying me from becoming employed and I am exsperiencing XXXX, and Im trying to better my life.
01/12/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • HI
  • 96793
Web
I applied for XXXXXXXX XXXX as a driver to deliver food. XXXX XXXX run a credit report and it came up with wrong information. It said I was in a fraud investigation., and I'm on public assistance, not true I'm unemployed, someone used my identity for unemployment. I was involved in identity theft. All wrong information is given on my credit report.
03/24/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92701
Web
On XX/XX/2020, I was driving for XXXX and while at RedLight I accepted an order on my phone. I was pulled over and was given Violation 23123.5 ( a ) DRIVING WHILE OPERATING A HANDHELD WIRELESS TELEPHONE OR ELECTRONIC WIRELESS COMMUNICATIONS DEVICE which I obtained an attorney and contested NOLO CONTENDERE. I just clicked on screen to accept order.
05/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 77494
Web
I submit to another background check to do XXXX eats for XXXX. I consent to a background check with checkr that I assumed would only go back 7 years as they previously did. Checkr supplied adverse information on my background report to XXXX from 20 years ago. XXXX does not pay $ XXXX a year and I have never earned that from XXXX or any employer.
07/14/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • IN
  • 471XX
Web
I want to kno why I have a wreck less driving on my record still isnt it past the time frame to where it shouldnt be showing up anymore. Its XXXX anyways just cuz it says wreckless driving u all dont kno the situation of what happened anyways .. so until the whole story is known its not fair that I have a XXXX driving charge on my record
05/20/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MO
  • 63033
Web
about six years ago i live in XXXX XXXX XXXX got sick got behind went to court for what i owe XXXX XXXX put me on a payment plan... ..paid it off on the dates they told me to do i paid it off in full got the letter and the payment plan sheet how i paid it and this judgement is not on any of my credit report cause it paid in full thank you
11/03/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NV
  • 89139
Web
FALSE STMT TO OR OBSTRUCT PUBLIC OFFICER : It happened between the year of XXXX, the statements should be clear by now. It was filed on, XXXX, XXXX, XXXX, offense date is, XX/XX/XXXX, and the disposition date, XXXX, XXXX, XXXX. All actions has been resolved and cleared on other background checks, please request a new background check.
09/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 27295
Web
On XX/XX/XXXX I received an email from Checkr regarding a background check XXXX requires ran before you can obtain employment with them and It had 3 charges belonging to a XXXX XXXX XXXX which is not me and it reflects very poorly... Possibly even make a difference in opinion with wat the charges are and I can not afford that right now
06/30/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 75904
Web
Tried calling on phone and entered number for a call back and they seem to never call me back during business hours. I even called and waited on hold for over an hour and still didn't speak with no one and this was after I took the steps requested in their portal. I even sent them the proof in an email but still no response from them.
09/28/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85233
Web
On XX/XX/XXXX I received an email stating my application was denied for employment by XXXX. They were given a background report from Checkr and this report is inaccurate. I had my XXXX set aside in the state of Arizona in XXXX. I contacted Checkr and they are still reporting the incorrect information regarding my criminal history.
06/30/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NV
  • 89121
Web
The company ( Checkr , Inc. XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, CA XXXX XXXX ) has conducted several background screenings and continually ignores the 7 year rule for reporting outdated information that has been deleted from my history. Checkr is reporting negative information that is 8 or more years old to a potential employer.
02/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • IL
  • 60637
Web
After requesting an investigation to remove and revise false/outdated information. Checkr replied they would indeed revise my information regarding my driving license status, stating my license were valid. However, they never revise nor updated my info. They are all talk and no action. Terrible company with reflecting ethics.
09/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 12306
Web
XXXX XXXX is posted two times, once on the date of the XXXX and again on the date of XXXX : XXXX XXXX XXXX XXXX XX/XX/XXXX - XXXX XX/XX/XXXX - date of XXXX The Accident dated XX/XX/XXXX was 100 % not my fault, the other driver rear ended me and I won a settlement in the case for the other driver 's neglect. XXXX XXXX
09/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OR
  • XXXXX
Web
Checker is soliciting fuard information to the public basic identity theft shocking and extortion pattern and practices I contact them is the pass about file a disclosed because my court proceeding but they are still sealing that fuard information. and the pull up them charge intuition to block and deny opportunity.
04/28/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • XXXXX
Web
I never live in the state of Georgia I never had any charges in the state of Georgia on your report it says that I had lost my license due to substance control code 893 Ive never been in Georgia never live there so whatever you have from that state is very very in accurate and I would like it removed from this report
06/07/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 78749
Web
A charge is noted in my background check that did not happen to me. After reviewing the county court public records myself, I saw that another person with my same first and last name but differing middle name was charged with this crime. The case number and the date filed all matched the information in the report.
11/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • IN
  • 46032
Web
I am applying for the XXXX company but in the XXXX I get that I had a car accident which is not easy is a fine for walking without the physical license and I also pay it I have a copy of the receipt that they pay it I can provide them but I get as an accident not as a fine and that's why I am not approved in XXXX
09/02/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 12901
Web
Checkr performed a background check on me and was only authorized to look back 7 years based on the contract I signed. They put negative info on my report that was 12 and 15 years old. This influenced XXXX to not allow me to become a driver for them. They violated my rights and are now discriminating against me.
03/01/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33428
Web
I applied for a job with XXXX XXXX and they ran a background check through a company called Checkr. Personal information on the report was correct, except for my drivers license number, which was completely wrong. The traffic violation was also not correct - it showed violations in a state I've never lived in.
03/23/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NY
  • 13088
Web
I applied for XXXX. Had my background check Done by your company. And the incorrect information seem to not have Uploaded on your side .I was just wondering why when at the same time I had applied for XXXX, And was accepted .The company checkr, I believe did not get an updated version of my background check.
10/26/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • MI
  • 48858
Web
My background check results were submitted to my employer with a consideration alert for a false criminal allegation of larceny that was dismissed without charge because it never happened. Why is this information being used against me and why was it flagged for consideration. My employment is on the line.
02/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CT
  • 06824
Web
This company continues to report false information about me causing me a complete loss of income. Theyre reporting false information of another person 's record thats not even me I repeatedly sent documents for them to correct and they're refusing to correct errors and ignoring state federal laws.
06/14/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • WI
  • 53719
Web
Through a backround and XXXX check provided by 'CHECKR ', previous driver 's license info was not shown ; report shows current Wisconsin license issued several months ago, but no mention of Illinois driver 's license that was active and in good syanding for many years prior to Wisconsin License.
06/16/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90020
Web
Checked is reporting in correct criminal judgements on me. None of them them were true to fact. I wasn't convicted of driving under the influence. I never plead guilty I never had a paraphenlaia charge. SOMEONE used my driver 's license to register their car and I kept getting arrested for it.
08/16/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • CA
  • 92604
Web
SPEEDING TICKETS, I contact the company to explain that SPEEDING TICKETS I had in the past from long time ago, passed the status of limitations, not supposed to be in my driving record any more. company XXXX : XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, CA XXXX
10/29/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NC
  • 28027
Web Servicemember
I applied to XXXX for XXXX, XXXX XXXX and XXXXXXXX XXXX. The background check company they used is reporting my License as Invalid and has wrong issue date. I was reissued a current license when i added Endorsements for XXXX XXXX job. I can not XXXX for this companies with wrong information.
10/11/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • VA
  • 23502
Web
My first XXXX was XXXX XXXX and sealed. That shouldn't be included nor affect my hiring processes. I also was XXXX of all charges for my case that was settled in XXXX. The district attorney and judge was on my side. I want retribution. That has been affecting my job search long enough!!!!!!
09/28/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Identity theft protection or other monitoring services
  • Problem with product or service terms changing
  • PA
  • 191XX
Web
I tried more than 4 times to have my data deleted from their system but their online process to request deletion was cyclical and I could not make the request. I tried every option provided including a chat window but could not get to a place where I could request the deletion of my data.
08/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • CA
  • 92604
Web
Checkr background check Verify My information isn't correct at all, and this lead to I can not work for any transportation services, I request from Checkr company to investigate and remove this error from my driving history record, but Checkr background does not fix this problem till now
02/13/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CO
  • 80237
Web
In XXXX, I was XXXX of a XXXX XXXX XXXX in Pennsylvania. Since it is now XXXX, I believe this is considered outdated information according to the Fair Credit Reporting Act. However, this conviction is still appearing on my background check which was conducted by a company named Checkr.
02/15/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • GA
  • 30045
Web Servicemember
Cheekr performed a credit check on me when I Applied for XXXX driver XX/XX/2021. As of XX/XX/2021 my DRIVER RECORDED was revised and case dismissed Despite reaching out to Checkr about updating my Motor Vehicle Repoirt tye information is still in correct causing XXXX to not hire me
06/15/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 151XX
Web
I had applied for XXXX on or around XX/XX/2021 and XXXX on or around XX/XX/2021. Both companies obtained my background check through Checkr. Checkr in both reports incorrectly reported criminal charges that were withdrawn in court preventing me from obtaining employment both times.
02/13/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MS
  • 39213
Web
On XXXX the XXXX 2022, Checkr did my background check and it has suspended me from working for point pickup because it says that I had a driving with a suspended license but that charge was Incorrect and the courts dismissed the false charge. I was exonerated since it was false
08/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • MI
  • XXXXX
Web
This company Checkr, by way of fraud, stole my information and sold it to an employer without my consent or knowledge. They then admitted to the fraud by sending me a mailed/emailed copy of them furnishing my information. This has prevented me employment for the past 3 years.
11/01/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • TX
  • 78244
Web
Mississippi speeding ticket was paid for and needs to be taken off my driving record!!! I dont live in LA! Failed to appear in LA for trail/court, this one I have no idea about. I called Louisiana Sherrif department and they have no knowledge of why this would be on my record.
11/07/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • IL
  • 60411
Web
I have been waiting on a background check to be completed with Checkr for 1 month and 2 weeks. Because this background check is critical to my finances Checkr is damaging me financially. I am requesting Checkr to complete my background check immediately. This is unacceptable.
01/05/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WI
  • 53214
Web
Checkr has performed a background check for XXXX they report inaccurate information about ticket that was settled by a judge in court. Ticket was paid and carry no points, as a result of miss information report my XXXX account is suspended and I can no longer work.
10/31/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • FL
  • 34983
Web
On XX/XX/2022 XXXX XXXX XXXXXXXX XXXX did a background check on me and it is showing on my background check license type : passenger, but I am the driver for this vehicle. I would like this to get resolved ASAP. This is regarding possible employment. Thank you.
01/04/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Received unsolicited financial product or insurance offers after opting out
  • CA
  • 95376
Web Servicemember
I've submitted my background check on XXXX still says pending also I've submitted my background check on XXXX XXXX same company went through right away XXXX XXXX account says pending this is hog wash the same company access the same info no need too be pending.
05/14/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33611
Web
An incident that occurred before I even could receive my license when I was XXXX that was expunged when I turned XXXX keeps re appearing saying I dont have a license when I clearly had to get a license for it to be suspended!!! None of it is true information
12/29/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • CA
  • XXXXX
Web Older American
Checkr They have the wrong name associated with my social security number, email. My name is XXXX XXXX XXXX. They continue to address me as XXXX XXXX XXXX XXXX. I have lost over {$20000.00} in income due to their continued failure to resolve this issue.
08/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • KY
  • 402XX
Web
A extra last name is on my background which is causing a accuracy about my identity and my livelihood please remove the extra last name I provided my first certificate my driver license and my high school diploma to prove that I dont have two last names
06/26/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • AL
  • 357XX
Web
sent Checkr company on XX/XX/2018 A request to update there records and send me a copy with in 30 days. They have not provided me with an updated consumer report that accurately reflects the changes per the court document sent. Its been over 30 days.
09/24/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • MA
  • 02136
Web
XXXX ran some report with Checkr in 2018 that shows nothing wrong with my background and is still denying me based on my background. I am being discriminated against for some odd reason. I work at XXXX XXXX which requires more than an XXXX job
08/26/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 443XX
Web
I tried to start driving for XXXX and XXXX. I told XXXX that whatever background check they have is old and inaccurate. XXXX did not let me sign up. XXXX uses the same company and the background is coming back with adverse info which is incorrect.
04/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NJ
  • 07111
Web
Company named Checkr reported back to my employer that my Motor Vehicle record stated that on : XX/XX/2019 I was charged with obstructing passage of other vehicle.. This is incorrect ... XX/XX/2019. Involved in accident .... This is incorrect ...
03/07/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NJ
  • 07047
Web
I have a XXXX violation noted on my background check conducted by XXXX that its not my violation. Plus other old violations still posted causing my partnership to be closed with XXXX. Now my household is in finacial hardship without this income.
09/28/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30122
Web
This credit reporting agency shared my personal information without my written consent and did not inform me that they were selling my personal information to other companies. That is Identity. This reporting agency does not abide by FCRA laws.
09/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IA
  • 506XX
Web
This company gave an potential employer wrong information. Said I was convicted of a XXXX in 2014. What the XXXX!!! Not true. That is not good at all. XXXX XXXX XXXX. On XX/XX/XXXX I received an email from this so called what ever company.
12/06/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • GA
  • XXXXX
Web
On background pending charges come up on a XXXX case in XXXX WI I was not convicted of any charges there are fines I have to pay it is against state laws to discriminate on not hiring individuals on charges they have not been convicted of
01/03/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Information is not mine
  • FL
  • 32216
Web
This is a complaint pertaining to a background check completed by my employer. The company XXXX XXXX XXXX is reporting false information - none of the items listed belong to me. I contacted them for proof and they were unable to provide.
01/15/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • TX
  • XXXXX
Web
XXXX has falsely and unlawfully placed a " Consider '' remark on my report. I have sent documents to XXXX to support my claim yet the company refuses to update my report. I have attached documents to this claim along with XXXX 's Report.
04/22/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • CA
  • 92545
Web
On XX/XX/2022, I was restricted from XXXX a driving platform due to a pending felony that appeared on my background check. I am unaware of such a matter and this issue has effected me financially causing me to lose my apartment and car.
01/14/2017 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • No notice of investigation status/result
  • FL
  • 32216
Web
This is a complaint pertaining to a background check completed by my employer. The company Checkr , Inc is reporting false information - none of the items listed belong to me. I contacted them for proof and they were unable to provide.
02/25/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MO
  • 65251
Web
There is a report that I received a speeding TICKET in Illinois on XX/XX/2016. I wasnt anywhere near Illinois in XX/XX/2016. I was down south when it states that this ticket was issued. I have no idea of how this ended up on my report.
07/15/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • OH
  • 445XX
Web
XX/XX/21 several companies including roadie, XXXX, XXXX, XXXX, ran a background check via checkr an I was denied employment. I contacted each company an explained that checkr does not have my written consent to store my credentials.
06/22/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • GA
  • 30340
Web Servicemember
I was pulled over in PA. For going XXXX in a XXXX. Given a citation and i wS on my way. I paid the citation and now it's on my background check 3 years later and it shouldn't be there. Jobs have denied me employment because of this.
08/13/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • LA
  • 70605
Web Servicemember
On my report it states that I also go by the name XXXX XXXX. This is incorrect. I believe she attempted to steal my identity and use my information to obtain internet services. Also my criminal background report is incorrect.
09/20/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • VT
  • 05401
Web
it's me XXXX XXXX XXXX i don't really know where this consumer come from i just went to applied XXXX foods delivery then i got this, if i know it won't happen it anyway, can you guys help me with that my email is XXXX XXXX
04/28/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33613
Web
On my background check report a charge from XXXX county appears as offense : XXXX XXXX. Type : XXXX on XX/XX/2020. This is inaccurate. I have never been arrested for XXXX XXXX Police records data base should show this.
06/29/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • PA
  • 19121
Web Older American, Servicemember
CHECKr, is the company that has been providin g OLD information about my driving record to the XXXX XXXX that I currently XXXX for, or have applied to. They are reporting information that is over 10 years old!
08/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37865
Web
Incorrect information regarding a ticket that does not exist on my Motor Vehicle Record. The report provided stated that I received a speeding ticket on XX/XX/XXXX and that is not accurate. I have MVR to show accuracy.
04/28/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • AZ
  • 85345
Web
False information about my background is keeping me from working and I need this repaired immediately the company is not telling me why I'm not getting hired to drive and I want what's bad in my background removed.
07/27/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • LA
  • 70816
Web
THERE IS SOMETHINGS ON MY CREDIT REPORT THAT SHOULD NOT BE ON THERE. I HAVE BEEN DEALING WITH PEOPLE FOR A VERY LONG TIME SO A XXXX XXXX SEARCH AND A GLOBAL WATCHLIST SEARCH SHOULD NOT BE COMING UP ON MY CREDIT.
05/25/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • LA
  • 70592
Web
Checkr Background Check XXXX Showing adverse actions over 7 years old on background reports for employment. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Disposition Date : XXXX XXXX XXXX XXXX
05/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NE
  • 685XX
Web
Your records show my license was suspended and it was not. Also showed an old license number and not my current one. I was denied a job by XXXX and XXXX XXXX because of this error. My license is and was valid
08/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WI
  • 534XX
Web
Checkr reported to XXXX XXXX on XX/XX/2019 and XXXX XXXX on XX/XX/2019 inaccurate information about my driving record. I provided Checkr with the correct information and they still refuse to update my records
11/22/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • DE
  • 198XX
Web
A backround check conducted by checker has incorrect information. Causing me to no longer be employed. This information has jeopardized me financially. This is the only reporting agency with said information.
07/05/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OK
  • 73159
Web
I was arrested on XX/XX/2021 however the accusation was false and after an investigation was completed by a Detective I was released immediately and no charges were filed. Now it is on my background report.
05/07/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 77389
Web
I have been a victim of XXXX XXXX. On my background check appears information that does not pertain to me. Which is preventing me from having gainful employment and feeding my family because of this error.
05/17/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90028
Web Servicemember
The company Checkr and the company XXXX XXXX are reporting information that is older the 7 years. Its complicating my ability to obtain work. I reach out to both companies and they wont correct the error.
12/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • CA
  • 90017
Web
Checkr has indicted that I have no DL issued, but I do. The same DL Ive submitted when I applied for the background check and fill out their from. It is Temporary CA DL valid for XXXX days. Paper list.
06/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • FL
  • 321XX
Web Older American
I was told by my employer that I could no longer work for them because of my background check. I have worked for them for 5 years and now I cant. I have no clue why. They wont give a copy of the report
07/10/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 44122
Web
XX/XX/2008 XXXX XXXX court shows a balance of XXXX for a child restraint ticket. I contacted the court and was told this was paid in full XX/XX/2008. This report should show no balance and clear.
12/05/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • XXXXX
Web
Upon investigating a background check a XXXX charges come up in 2016 in which I took case to trial and was found not guilty of all charges so this record should not be considered of my employment
08/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 34746
Web
A felony charge is showing up and counting against me negatively when it was adjudication withheld. It is the only background check that Ive ever received to actually causes all others do not.
01/16/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • CA
  • 90803
Web
I've sent three emails with no response on XX/XX/19, XX/XX/19 and XX/XX/19. Company reported information for employment back ground past states statute of limitations causing me hardship..
04/08/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92104
Web
Checkr.com has listed that I was required to do XXXX XXXX evaluation, but the XXXX, XXXX, and XXXX agreed that I didn't need to do it. This is the first time I have seen it in a report.
04/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • SC
  • 29466
Web
I provided my address including zip code Checkr report altered my zip code to an inaccurate zip code Checkr report provided false information regarding the status of my Drivers license
06/13/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • KY
  • 411XX
Web
Roughly a couple of weeks ago XXXX ran a background check on me! A man in Florida with the same name and birth day an month an year keeps turning up! XXXX, FL. XX/XX/XXXX Case # XXXX
05/22/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NV
  • 89121
Web
Checkr continually reports and has reported outdated information that is more than XXXX years old. In this instance, checkr has reported negative information to an employer from 2004.
09/08/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • NV
  • 89121
Web
Checkr, Inc. XXXX, CA XXXX XXXX is reporting outdated information. The information reported to the potential employer is more than XXXX years old and may bar me from getting hired.
10/15/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MT
  • XXXXX
Web
On my background report I received a copy of, says I have had my name in three countys in the states of XXXX, XXXX & XXXX. I have only lived in two of those states, XXXX and XXXX.
10/31/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • AZ
  • 851XX
Web
A background check contains incorrect information : I have never been in Illinois. The assertion that I have been in XXXX, Illinois suggests that my identity has been stolen.
02/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • IL
  • 624XX
Web
This company put outdated information on my report which lead to me being unable to work thru variably violating my rights an ran me thru the mud which is a federal offense
07/06/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 93446
Web Servicemember
XXXX XXXX ( XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX ) reported to XXXX company my criminal recorded which was Dismissed on XX/XX/2013 Case # XXXX.
08/31/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CO
  • 80209
Web
DMV record is not accurate.The XX/XX/2018 incident was posted twice. The official Colorado Bureau of Investigations report doesn't match what Checkr Background provided.
11/21/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33825
Web
I submitted to a background check however the report is not accurate and is someone else with the same information but that is not me. I have only one license not three.
01/13/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 954XX
Web
Background check is incorrect I have not been XXXX XXXX XXXX XXXX it was reduced to XXXX XXXX XXXX in 2014 also other charges XXXX county were mother who went to XXXX
07/25/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • TN
  • 373XX
Web
On XX/XX/2019 the report says that I have a accident with property damage. That wasnt me, completely wrong person. It needs to be taken off of my report. Thanks -
04/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • OR
  • XXXXX
Web
Checkers Incorrect information Against me To deny me employment And some of the items that they listed I seven years Old XXXX and other credit They shouldnt be shown
06/01/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 76140
Web
Checkr a background check reported out dated infomation about me. They reported a XXXX XXXX from 22 years ago and i was denied employment because of the report
09/23/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • CA
  • 92869
Web
The report for my background check is missing my middle name as well as my social security number is wrong the last four digits aren't my social security numbers
12/10/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NJ
  • 08016
Web Servicemember
Checkr background company wont update and release my driving report so I can continue to drive with XXXX & XXXX. This has been going on for about 11 months.
04/08/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • OH
  • 43228
Web Servicemember
Hello, I have never lived in Massachusetts. How do I remove this completely that have my name afflicted with anything in Massachusetts? XXXX XXXX
07/31/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • CA
  • 92056
Web
The company is reporting this Aliases XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Which are incorrect my Legal and only name is XXXX XXXX
01/10/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 17055
Web
Stuff on there multiple time and should of only went back 7 years and stuff is coming up from 13 years ago that's keeping me from the job
04/26/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • GA
  • 30039
Web Servicemember
I have XXXX serious Georgia serious commercial disqualifications on my motor vehicle report and I dont have CDL and never have had a CDL.
01/31/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OR
  • 97233
Web
Checkr has run a background check for XXXX and is Disclosing negative information on my background report that is more than 7 years old.
10/07/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85205
Web Servicemember
My background check shows dismissal and they should be removed and there over XXXX years old 2007 need to have this updated snd removed
06/05/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92081
Web
Hello. My background check from Checkr says I have a XXXX when this charge was reduced to a XXXX. Please review attached documents.
05/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MO
  • 657XX
Web
The background report shows I had a speeding ticket in Tennessee in 2016 but Ive never had any type of ticket in any state before.
09/04/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • NJ
  • 07201
Web
My back ground report is out dated and I asked the company to make these corrections and XXXX received the same 7 year old report.
06/04/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • CA
  • 90016
Web
Received a copy of most recent background check. Name and address are incorrect. The false information dates to XXXX , 2017 .
11/16/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NJ
  • 08028
Web
Has a XXXX on report as criminals for a XXXX XXXX and I WAS NEVER EVER CONVICTED. REPORT SAYS TO CONSIDER!!! I LOSS THE JOB!!!
02/10/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 956XX
Web
Checkr background check suggests that I have lived in XXXX tho I have never lived in any state other than XXXX XXXX, or XXXX
07/12/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 32738
Web
I had XXXX of XXXX without a XXXX and the XXXX were dropped, and checkr reported to XXXX that I was XXXX this is not true
10/09/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33881
Web
i tried to get a job and they ran a back ground check and it had incorrect information as far as criminal charges.
12/15/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92065
Web
XXXX felony charges that have been reversed still appear on record and shown to a prospective emplyer by Checkr.
02/18/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • NV
  • 89103
Web
I was denied employment last month because of wrongful info reported by Checkr background investigation
04/27/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • IL
  • 60621
Web
Company wasnt given written consent to share my information with employers. please delete immediately.
04/04/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • GA
  • XXXXX
Web Servicemember
Checkr company did a background check and the report is inaccurate. So I want to dispute the report.
10/26/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • MN
  • 55432
Web
I got a few charges expunged about a year ago, and they keep popping up on Checkrs background check.
05/14/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • CA
  • 91403
Web
My drivers license is not suspended and I have a letter from the dmv saying its in good standind
06/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • MD
  • 21113
Web
I got a ticket on XX/XX/2023 and The court dismissed it and should not be showing on my record
04/11/2017 Yes
  • Credit reporting
  • Credit reporting company's investigation
  • Problem with statement of dispute
  • NY
  • 14424
Web
XX/XX/2015 accident with injuries reported, but other driver was at fault. This was not noted.
07/13/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • IL
  • 60640
Web
XX/XX/2023 I try to contact the company on the investigation and it is really taking too long
11/09/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • TX
  • 76132
Web
Checkr background check wrong drivers license number and in able to change it or status
09/11/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IN
  • 46227
Web
There was criminal report that showed up but it should have been resolved by now.
07/21/2023 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • CA
  • 95821
Web
I file police report gave them them copy of police and made dispute of fraudlent.
12/08/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • OH
  • 44256
Web
My background check shows that I lived in New York and I have never lived there.
03/29/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OH
  • 43223
Web
They are publishing old driving records without saying that it was fixed.
01/28/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • CO
  • XXXXX
Web
Phone number is my old phone number. And my address needs to be updated.
01/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AR
  • 720XX
Web
I was fired because of pending charges that are absolutely inaccurate.
09/22/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 45044
Web
Several charges from south Carolina im from Ohio never been there.
09/27/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • TX
  • 77706
Web
my name is wrong. the ten year old XXXX needs to be removed
12/13/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Identity theft protection or other monitoring services
  • Problem canceling credit monitoring or identify theft protection service
  • LA
  • 70433
Web
My report showed XXXX XXXX-XXXX XXXX XXXX thats incorrect..
06/27/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • GA
  • 31520
Web
I dont have Florida driver license, Checkr refuse to update.
12/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • MD
  • 206XX
Web
I WAS NOT MADE AWARE BY THE BUSINESS MY RIGHT TO OPT OUT
09/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • DC
  • 20010
Web
Unable to complete my background check for XXXX.
12/27/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • MD
  • 20735
Web
I was not made aware that I can opt out.
02/13/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • CO
  • 80504
Web
02/12/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 17013
Web
02/09/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76016
Web Servicemember
02/09/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30087
Web
02/07/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • TX
  • 78703
Web
02/06/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • IN
  • 461XX
Web
02/05/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 34113
Web
02/01/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91601
Web
01/28/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • AZ
  • 85719
Web
01/26/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • TX
  • 79905
Web
01/20/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NM
  • 871XX
Web
01/20/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NM
  • 871XX
Web
01/18/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • TX
  • 78703
Web
01/10/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33431
Web Servicemember
01/09/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91601
Web
01/08/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Investigation took more than 30 days
  • TX
  • 75081
Web
01/05/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • FL
  • 32935
Web
01/03/2024 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • OR
  • 970XX
Web
12/30/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Unable to get your credit report or credit score
  • Other problem getting your report or credit score
  • SC
  • 29405
Web
12/30/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33025
Web
12/22/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OR
  • 970XX
Web
12/19/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85339
Web
12/18/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92243
Web
12/16/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 75081
Web
12/05/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WA
  • 98092
Web
12/05/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85719
Web
11/28/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • MN
  • 55403
Web
11/26/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • GA
  • 30318
Web
11/15/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85302
Web
11/08/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MA
  • 02130
Web
10/31/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76002
Web
10/24/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NY
  • 11226
Web
10/23/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • TX
  • 77077
Web
10/18/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • GA
  • 31206
Web
10/17/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89074
Web
10/12/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • TX
  • 76227
Web Older American, Servicemember
10/12/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • VA
  • 22193
Web
10/12/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • VA
  • 22193
Web
10/04/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • VA
  • 22193
Web
10/03/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 75208
Phone
10/02/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • GA
  • 30318
Web
09/27/2023 Yes
  • Credit reporting or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MD
  • 21045
Web
09/11/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NC
  • 27985
Web
09/09/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 75052
Web
08/11/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 27501
Web
07/31/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • SC
  • 29440
Web
07/31/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • DE
  • 19720
Web
07/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AZ
  • 85283
Web Referral
07/10/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 77055
Phone
07/08/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 27511
Web
07/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • CA
  • 91042
Web
06/24/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30339
Web
06/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89117
Web
06/18/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 76063
Web
06/16/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • GA
  • 30094
Phone
05/24/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OH
  • 45237
Phone
05/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • FL
  • 33409
Web
05/18/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CA
  • 91977
Web
05/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • FL
  • 33409
Web
05/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • FL
  • 33409
Web
05/10/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30318
Web
05/02/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • AZ
  • 85283
Phone
05/02/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • MS
  • 38671
Web
05/01/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30032
Web
04/27/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • TX
  • 75119
Web
04/27/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • OH
  • 44125
Web
04/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30318
Web
04/18/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32505
Web
04/10/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NM
  • 87508
Phone
04/05/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • CA
  • 92570
Web
04/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Identity theft protection or other monitoring services
  • Billing dispute for services
  • AL
  • 35601
Web
03/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MD
  • 21202
Web
03/15/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 75287
Web
03/13/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 91042
Web
03/02/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Personal information incorrect
  • GA
  • XXXXX
Web
03/02/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 32211
Web
03/02/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CT
  • 06512
Web
02/24/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NC
  • 27021
Phone
02/24/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 93721
Phone
02/15/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30318
Web
02/13/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • MI
  • 48080
Web
02/01/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • MD
  • 20740
Phone
02/01/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • LA
  • 70438
Web
01/30/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • FL
  • 32082
Web
01/18/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CA
  • 90043
Web Servicemember
01/18/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 78216
Web
01/18/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NJ
  • 07960
Phone
01/11/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • FL
  • 32811
Web
01/11/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NC
  • 28105
Web
12/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • GA
  • 30349
Web
12/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NC
  • 27530
Web
12/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 28301
Web
12/13/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OK
  • 74012
Web
12/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 33811
Web
12/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • MO
  • 64138
Web
12/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • VA
  • 23518
Web
11/10/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • LA
  • 70806
Web
11/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • TN
  • 38556
Web
10/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • UT
  • 84101
Web
10/10/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 75287
Web
09/21/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 27522
Web
09/21/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85281
Web Servicemember
09/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • IN
  • 47060
Web
09/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30126
Web
09/07/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OH
  • 45014
Web
09/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • IL
  • 60446
Web
09/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 18360
Web
08/31/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • HI
  • 96814
Web
08/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • FL
  • 34788
Web
08/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 43449
Web Servicemember
08/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WI
  • 53718
Web
08/15/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 75482
Web
08/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32219
Web
07/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • TX
  • 75287
Web
07/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • CA
  • 92407
Web
07/11/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 77573
Web
07/11/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92870
Web
06/28/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 10801
Web
06/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MD
  • 21061
Phone
06/02/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OR
  • 97301
Web
05/31/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • ND
  • 58504
Phone
05/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • CA
  • 96150
Phone
05/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • FL
  • 32809
Web
05/10/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MD
  • 20772
Phone
05/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • GA
  • 30021
Web Servicemember
04/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • WI
  • 53704
Postal mail
04/20/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • OK
  • 73036
Web
03/26/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 95350
Web
03/22/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • CA
  • 92120
Web
03/19/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • CO
  • 80620
Web
03/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • UT
  • 84101
Web
03/01/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • IL
  • 60929
Web
02/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 14532
Web
02/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 78721
Web
02/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 31005
Web Servicemember
02/05/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • WI
  • 53223
Web
01/31/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OR
  • 97216
Web
01/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30083
Web
01/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 95330
Web
01/10/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IA
  • 50322
Web
01/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77406
Web
01/03/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • AZ
  • 85028
Web
12/26/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • GA
  • 30094
Web
12/15/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Unable to get your credit report or credit score
  • Other problem getting your report or credit score
  • FL
  • 33949
Phone Older American, Servicemember
12/11/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WA
  • 98801
Web
12/10/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 95501
Web
12/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • KY
  • 42301
Web
11/26/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • GA
  • 30134
Web
11/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • RI
  • 02905
Web
11/19/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MD
  • 20852
Web
11/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • LA
  • 70506
Web
11/05/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • MD
  • 21409
Phone
10/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 75217
Web
10/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • NY
  • 11101
Phone
10/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MI
  • 49509
Web
10/14/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • MD
  • 21203
Phone
10/04/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
Phone Servicemember
10/04/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Was not notified of investigation status or results
  • CA
  • 91789
Phone
10/03/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • VA
  • 22539
Web Older American, Servicemember
09/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33415
Web
09/26/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89052
Web
09/07/2021 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
Phone
09/06/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 18032
Web
09/02/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • IL
  • 60646
Web
09/01/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32968
Phone Older American, Servicemember
08/31/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33315
Phone
08/17/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • AZ
  • 85017
Phone
08/03/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • TX
  • 76155
Web
07/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NC
  • 28269
Web
07/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • OR
  • 97008
Web
07/26/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • NV
  • 89030
Web
07/23/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
Phone
07/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • NV
  • 89434
Web
07/14/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MD
  • 21222
Web
07/14/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NV
  • 89434
Web
07/03/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • MI
  • 49418
Web
07/01/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
Phone Servicemember
06/17/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • WA
  • 98121
Web
06/15/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • DC
  • 20011
Phone
06/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • HI
  • 96701
Web
06/09/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33604
Web
05/24/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MT
  • 59106
Web
04/22/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 95833
Web
04/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
Phone
04/05/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • UT
  • 84020
Web
03/29/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • RI
  • 02860
Web
03/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30357
Web
02/25/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • FL
  • XXXXX
Web
02/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • IL
  • 60637
Web
01/31/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30092
Web
01/27/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • OH
  • 43209
Web
01/16/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33614
Web
01/12/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NC
  • 27617
Web
01/11/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • VA
  • 23111
Web Servicemember
01/08/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MD
  • 20874
Web
12/31/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • IL
  • 60637
Web
12/28/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CO
  • 80840
Web Servicemember
12/17/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30080
Web
12/04/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • MI
  • 48858
Web
12/02/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
Phone
11/25/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 17033
Web
11/20/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
Phone
11/06/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • PA
  • 17111
Web
09/11/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 32773
Web
08/24/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • TX
  • 78242
Web
08/22/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • RI
  • 02904
Web
08/18/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 94103
Web
08/06/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • KS
  • 66202
Phone
07/30/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
Phone
07/18/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CT
  • 06854
Web
07/17/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • OH
  • 43214
Web
07/01/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Unable to get your credit report or credit score
  • Problem getting your free annual credit report
  • FL
  • 32536
Web Servicemember
06/18/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IN
  • 47374
Web
06/12/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90045
Web
06/09/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • CA
  • 91761
Web
06/09/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • SC
  • 29730
Referral
05/27/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
Phone
04/28/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • NY
  • 11710
Web
04/25/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37043
Web
04/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • NJ
  • 08812
Phone
04/20/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • 30036
Phone
04/20/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • VA
  • 23666
Web Servicemember
04/15/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • NY
  • 10451
Web
03/30/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Received unsolicited financial product or insurance offers after opting out
  • CA
  • XXXXX
Web
02/16/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 12180
Web
02/13/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
Phone
02/05/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
Phone
01/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • OH
  • 45249
Web
01/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
Phone
01/08/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • WA
  • 98188
Web
01/04/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • AZ
  • 85233
Web
12/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • IL
  • 60647
Web
12/16/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • NJ
  • 07036
Web
12/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33178
Phone
12/06/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 95822
Web
11/26/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • IL
  • 60617
Web
11/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 28216
Web
11/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • ID
  • 83605
Web
11/08/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 32801
Web
10/23/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • TX
  • 78219
Phone
10/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NY
  • 11716
Web
10/15/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
Phone
10/08/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • KS
  • 66617
Web
09/03/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • NC
  • 27617
Web
09/03/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
Phone
08/30/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 34601
Web
08/24/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • FL
  • 33462
Web
08/21/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • IL
  • 60655
Web
08/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WA
  • 99208
Web Servicemember
08/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • WA
  • 98102
Web
08/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92075
Web
08/01/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • IL
  • 60617
Web
07/25/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • MO
  • 63043
Web
07/25/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32901
Web Servicemember
07/24/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • OR
  • 97015
Web
07/23/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MO
  • 63129
Web
07/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92078
Web
07/11/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AZ
  • 85009
Web
07/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AZ
  • 85302
Web
06/19/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30518
Web
06/17/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • VA
  • 22942
Web
06/17/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • FL
  • 32736
Web
06/06/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • VA
  • 23112
Web
05/25/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • HI
  • 96861
Web Servicemember
04/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Their investigation did not fix an error on your report
  • NY
  • 10520
Web Older American
04/17/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • NY
  • 10520
Web Older American
04/10/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 77406
Web
04/09/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30084
Web
04/03/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • VA
  • 22042
Web Servicemember
04/02/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 79703
Web
04/01/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • ME
  • 04401
Web
03/30/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • IL
  • 62901
Web
03/27/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77082
Web
03/26/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
Phone
03/25/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92105
Web
03/25/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91423
Web
03/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 76574
Web
03/13/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • GA
  • 30338
Web
03/07/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • MA
  • 01778
Web
03/01/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32808
Web
02/27/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • TX
  • 77494
Web
02/25/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TN
  • 37130
Web
02/22/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • GA
  • 30331
Web
02/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Investigation took more than 30 days
  • MA
  • 02453
Web
02/20/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 75287
Phone
02/05/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • PA
  • 15206
Referral
01/31/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OK
  • 73132
Web
01/31/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30008
Web
01/18/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 31404
Web
01/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information that should be on the report is missing
  • LA
  • 70460
Web
01/04/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • PA
  • 19604
Web
12/12/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • PA
  • 19133
Phone
12/05/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • GA
  • 30350
Web
12/04/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • VA
  • 22102
Web
12/03/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 93550
Phone
11/27/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • CA
  • 92377
Web
11/15/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • KY
  • 41018
Web
10/27/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WA
  • 98371
Web
10/16/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • PA
  • 19135
Web
10/02/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Report provided to employer without your written authorization
  • FL
  • 34711
Web
09/17/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • PA
  • 19064
Web
09/14/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • WA
  • 98038
Phone
09/07/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • IN
  • 46060
Web
08/23/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MO
  • 63006
Web
08/21/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92554
Postal mail
08/21/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MD
  • 21201
Web
08/19/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Identity theft protection or other monitoring services
  • Received unwanted marketing or advertising
  • NJ
  • 08401
Web
08/04/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 90814
Web
08/03/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
Phone
08/02/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 92024
Web
08/01/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 93291
Web
07/31/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Personal information incorrect
  • FL
  • 34222
Web
07/30/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Identity theft protection or other monitoring services
  • Problem canceling credit monitoring or identify theft protection service
  • CA
  • 92337
Web
07/22/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Old information reappears or never goes away
  • CA
  • 90745
Web
07/21/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • TX
  • 75010
Web
07/20/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Report provided to employer without your written authorization
  • TN
  • 37167
Web
07/09/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
Phone
07/05/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • MD
  • 20723
Web
07/05/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • TX
  • 78218
Web
07/02/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
  • GA
  • 30105
Web
06/28/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
Phone
06/13/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 28269
Web
05/08/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30102
Web
02/23/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • NH
  • 03062
Postal mail
12/13/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WA
  • 98056
Phone
12/01/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • VA
  • 22304
Web
11/27/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information is incorrect
  • IL
  • 60657
Web
10/19/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • FL
  • 34230
Web
10/03/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Problem with a company's investigation into an existing issue
  • Problem with personal statement of dispute
  • NC
  • 28215
Web
09/17/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 93536
Web
08/24/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • MD
  • 20747
Web
08/14/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Information belongs to someone else
Phone
08/08/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • GA
  • 30339
Web
06/28/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • NC
  • 28303
Postal mail
05/26/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • WV
  • 25404
Web
05/03/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Incorrect information on your report
  • Public record information inaccurate
  • CA
  • 91602
Web
04/27/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • WA
  • 98208
Web
04/25/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
Referral
04/19/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Public record
  • NY
  • 14807
Web
04/06/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • NC
  • 27803
Web
01/19/2017 Yes
  • Credit reporting
  • Improper use of my credit report
  • Report shared with employer w/o consent
  • NY
  • 11377
Phone
01/15/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • FL
  • 32210
Web
10/31/2016 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Reinserted previously deleted info
  • WA
  • 98106
Web
07/06/2016 No
  • Other financial service
  • Credit repair
  • Disclosures
  • MA
  • 02131
Phone