| 11/24/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Incorrect information on your report
- Account information incorrect
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Web |
Servicemember |
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THIS COMPLAINT IS IN REGARD TO INACCURATE INFORMATION EXISTING ON MY XXXX/XXXX XXXX CREDIT REPORT. THIS COMPLAINT IS AGAINST CHECK INTO CASH AT THIS TIME.
This is a complaint arising under Sections 5 ( a ), 5 ( m ), 13 ( b ), and 16 ( a ) of the Federal Trade Commission Act ( FTC Act ), 15 U.S.C. 45 ( a ), 45 ( m ) ( 1 ) ( A ), 53 ( b ), and 56 ( a ) ; the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681-1681x ; and the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692-1692p, to obtain monetary civil penalties, a permanent injunction, restitution, disgorgement, and other equitable relief for the Defendants violations of the FCRA, the FDCPA, and Section 5 of the FTC Act.
CHECK INTO CASH provides consumer personal credit reports to regional and national credit grantors, attempting to issue both commercial and consumer credit. CHECK INTO CASH regularly furnishes consumer credit reports to Creditors electronically. CHECK INTO CASH is an entity who regularly and in the ordinary course of business furnishes information to one or more Creditors about its transactions or experiences with its consumers.
CHECK INTO CASH routinely receives complaints from consumers who claim they do not owe the debt or that an account is invalid or incorrect. In numerous instances, I have notified CHECK INTO CASH at the address specified for such disputes that CHECK INTO CASH is reporting inaccurate information concerning my consumer credit. As a victim of identity theft I expect the information in my consumer report to be accurate and my disputes taken seriously.
CHECK INTO CASH has continued to report inaccurate information to the Creditors even after receiving such notice and accompanying proof. In numerous instances, I have disputed the information appearing on my consumer credit report in writing to CHECK INTO CASH. CHECK INTO CASH receives most notices of disputes from a consumer in electronic format, through automated consumer dispute verification ( ACDV ) forms provided on CHECK INTO CASH S website.
Pursuant to Section 623 ( b ) ( 1 ) of the FCRA, CHECK INTO CASH, as a furnisher of information to the Creditors, is required to conduct an investigation of the disputed information upon receipt of a notice of dispute from a Consumer. For certain types of disputes, such as those where the consumer claims the account is not his or hers or belongs to someone with a similar name, it is CHECK INTO CASH s policy and practice only to compare the name, social security number, date of birth, and address in CHECK INTO CASH s computer database with the information provided on ACDV forms. Where three of the four items match, CHECK INTO CASH will report to the Consumer that it has verified the information it furnished as accurate. It is CHECK INTO CASH s policy that only after the consumer has alleged the same type of account inaccuracy more than four times will the matter become assigned to a supervisor to do further investigation. Because CHECK INTO CASH collects accounts that are often old, information in its computer files may not be accurate for a variety of reasons, including incorrect updating of addresses, errors in recording names and information, and problems with the original Creditors records.
In disputes involving identity theft or fraud allegations, CHECK INTO CASH s policies provide that if the existing account codes and notes in its records do not contain any reference to a prior claim of fraud, CHECK INTO CASH will verify the previously reported information without conducting any investigation prior to such verification. In numerous instances, despite written or oral notification from consumers disputing the accuracy or completeness of alleged debts, CHECK INTO CASH continued to furnish the information to the Creditors without communicating that the information was disputed by the consumer. Section 623 ( a ) of the FCRA describes the duties of furnishers to provide accurate information to Creditors. Section 623 ( a ) ( 1 ) ( B ) prohibits furnishers from providing information relating to a consumer to any Creditor if i. the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate ; and ii. the information is, in fact, inaccurate. In numerous instances, I have contacted CHECK INTO CASH at the address specified by CHECK INTO CASH to dispute information furnished by CHECK INTO CASH to a Creditor and to notify CHECK INTO CASH that the information is inaccurate.
In numerous instances, I have also provided information such as the consumers drivers license, social security number, and/or proof of residence to confirm my identity. The acts and practices alleged above constitute violations of Section 623 ( a ) ( 1 ) ( B ) of the FCRA, 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( B ). Pursuant to Section 621 ( a ) ( 1 ) of the FCRA, 15 U.S.C. 1681s ( a ) ( 1 ), the acts and practices alleged above also constitute unfair or deceptive acts or practices in violation of Section 5 ( a ) of the FTC Act, 15 U.S.C. 45 ( a ).
Under Sections 13 ( b ) and 19 of the FTC Act, 15 U.S.C. 53 ( b ) and 57b, I am able to recover all equitable and ancillary relief as it may deem appropriate in the enforcement of the FCRA, the FDCPA, and the FTC Act, including the ability to order rescission or reformation of contracts, restitution, the refund of monies paid, and disgorgement to deprive a wrongdoer of ill-gotten gain.
Section 621 of the FCRA, 15 U.S.C. 1681s, authorizes a Court to award monetary civil penalties of not more than {$2500.00} per violation for each violation of Sections 623 ( a ) ( 3 ) and 623 ( b ) of the FCRA.
I want CHECK INTO CASH to remove these inaccurate items.
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| 09/20/2017 |
Yes |
- Debt collection
- Payday loan debt
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- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
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Web |
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received email
Attorney XXXX XXXX XXXX XXXX (1 hour ago)
to me
Dear,
Find Your Warrant Copy: - XXXX XXXX XXXX will be going to release on Friday.
This is last chance for you
This Legal Proceeding will be issued on your Docket Number XXXX XXXX XXXX XXXX with one of Cash Advance Inc. Company to let know you that after making calls to you on your phone number we were not able to get hold of you. So the account's department of XXXX XXXX has decided to mark this case as a flat refusal and press legal charges against you.
CASE NO: XXXX XXXX XXXX XXXX
Amount Outstanding: $XXXX
We have sent you this warning notification about legal proceedings of XXXX XXXX, 2015, but you failed to respond on time now its high time if you failed to respond in next 24 HOURS we will register this case in court. Consider this as a final warning. And we will be Emailing/ Fax this issue to your current employer to make sure they take strict against you. Your salary wages will we garnished.
Do revert if you want to get rid of these legal consequences and make payment arrangement today or else we would be proceeding legally against you and this notification will also send to your current employer. The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action.
You can email back to get the payment mode.
XXXX
We will we forced to go ahead legally against you and once it proceeds in the Court House, the creditor has entire rights to tell your employer and your references about this issue and the lawsuit will be the next step which will be amounting to $XXXX and will be totally levied upon you and that would be excluding your attorney charges. If you take care of this out of court then we will release the clearance certificate from the court and we will make sure that no one will contact you in the future.
Please let us know what your intention is by today itself so we can hold the case or else we will send the paperwork to your local county sheriff department and you will we served by court summons at your door step.
We informed you and we have more than 17 kinds of technical proof against you to prove that you are guilty and committed the following frauds.
1. Violation of Federal Banking Regulation.
2. Collateral Check Fraud
3. Theft by Deception
4. Electronic Fund Transfer Fraud.
Note: This notice provided to you for XXXX XXXX XXXX. and its parent company, and their respective family of companies including XXXX XXXX, its parent company, XXXX XXXX International, Inc., and all their respective subsidiaries and affiliates, (after this... takes effect collectively called the XXXX XXXX Related Companies, we, our, or us). The XXXX XXXX Related Companies include, but are not limited to: XXXX XXXX, XXXX XXXX XXXX XXXX., and all of their respective subsidiaries and affiliates, including those that work under the trade names XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, FXXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX,XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, Check into Cash, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX, or any company-owneXXXX XXXX XXXX locations. You or Your means you as a participant in or as a user of the products and/or services offered by a XXXX XXXX Related Company.
WE MAY REPORT INFORMATION ABOUT YOUR ACCOUNT TO CREDIT BUREAUS. LATE PAYMENTS, MISSED PAYMENTS, OR OTHER DEFAULTS ON YOUR ACCOUNT MAY BE REFLECTED IN YOUR CREDIT REPORT.
TERMS AND CONDITIONS, YOU AGREED.
By electronically signing this Loan Agreement by clicking the I AGREE button below, you are confirming that you have agreed to the terms and conditions of the Consent and that you have downloaded or printed a copy of this Consent for your records.
Note: To make payment you would have to contact our email address
XXXX
We are informing you that if we will not receive your payment then, unfortunately, we must go ahead further with the legal action against your name
Note: - If you ignore this email and failed to take care of this debt than all your bank accounts will we seized through Major Credited Bureau within Seven Business Days that's why your co-operation will we appreciated.
XXXX XXXX (Accounts Dept.)
Bureau of Defaulters agency FTC Incorporation
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX
|
| 08/13/2016 |
Yes |
- Prepaid card
- Payroll card
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- Unauthorized transactions/trans. issues
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Web |
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On XXXX XXXX, 2016 I was reviewing my account online and noticed five fraudulent transactions and five attempted fraudulent transactions that were declined on my account. I immediately called US Money XXXX to let them know of the fraudulent transactions on my account. They said they noticed the attempts on my account and they said they froze the account so no more transactions could occur. When I asked them if they froze my account on XXXX XXXX how could seven more transactions occur from XXXX XXXX thru XXXX XXXX. There was silence on the phone and they could not give me an answer. I immediately went back on line to print my account transactions and was not able to. I called back to US Money XXXX to ask how come I did not have access to my account and they said the account was frozen on XXXX XXXX not on XXXX XXXX as the representative told me. At that time, I asked for a replacement card and they told me a replacement card would cost {$40.00}. I asked why and they said that was to expedite the card. I told them to send it regular mail so there would be no extra charge. I also asked at that time if they could send me a dispute form and a complete statement of all of my XXXX transactions. They said they would email it to me within XXXX hours. It took three phone calls and two emails to finally get the dispute forms and I still have not received a complete XXXX statement. I called them back after seven business days to let them know that I have not received a replacement card. The representative told me that the card was returned to them with an incorrect address. I do n't understand how this could occur since I always receive statements and checks from them. She told me that she would resend the card and I should receive it within five to seven days. When the end of XXXX came, I called again to let them know that I still do not have a replacement card and would like a card to get access to my remaining funds. On XXXX XXXX, I called and let them know that I still do not have a replacement card. They received my dispute forms with the police report I filed on XXXX XXXX. On XXXX XXXX they sent me a response letter stating that they were unable to assist in the recovery of these funds because they claim that the transactions were made face to face and the card was present. They also said that since I failed to contact customer service until four days after the transactions that my claim was not eligible for reimbursement. I called US Money XXXX again and asked for copies of all of the fraudulent transactions and was told that I would have them in twenty four hours via email. Still as of today, I have not received a replacement card, can not access my funds and I have not been reimbursed the {$220.00} of the fraudulent transactions. They did credit my account {$5.00} in fees on the attempted fraudulent transactions. All of these transactions were not face to face and they were all on line transactions. I tried calling US Money XXXX parent company, Check Into Cash, to see if they could assist me and so far I have had no response. Several things about this do not make sense. They claim all transactions were face to face with card present and as you can see they were internet transactions. I reside in South Carolina and have possession of the card and the fraudulent transactions took place in New York. I do not understand how come they will not send me a replacement card so I can access my funds and do not understand why they will not send me any supporting documents. They seem to want to help me until they ask me if I still work for Check Into Cash. I tell them no and then they get abrupt and cold with me. I worked for Check Into Cash for three years and I do not know why that every time I called them they asked this question " Do you still work for Check Into Cash ''? I have never received a text alert in 31/2 yrs
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| 01/26/2017 |
Yes |
- Debt collection
- Payday loan
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- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
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Web |
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A person using the name XXXX XXXX called an ex family member and asked if they could get in touch with me. It was important because I was facing felony fraud charges. I called the number ( XXXX ) and it is answered XXXX ( not found in XXXX ) I asked who was filing fraud charges against me, I was told I do n't have that information ( she never told me a company name ), that 's when she said that someone used my social to take out a loan and verified an address that I had n't lived at in 6 years. I told her I actually no longer live in that state. So she talked super fast throwing all this legal stuff at me, even told me my bank from back then was being called as a witness. I informed her the only loans I had were XXXX payday loans from about that long ago that I never took care of. Less than XXXX each I do n't remember the exact amount. XXXX of those closed down after being flooded several times. She told me at XXXX that I had until XXXX to send XXXX ( in restitution ) through fast bill pay to a company called XXXX XXXX XXXX ( which XXXX found in XXXX ) XXXX also informed me that if I did n't pay and went to jail it would cost me XXXX to get out, 10 % of XXXX. I was terrified, I told her I was unemployed and had been sick for a few years. I then told her I would see if someone could help me with this ... I called her back and told her I found someone to help me pay this but I was n't sure it could happen by the deadline because that was a lot of money and we had to travel to get to a place to wire it. She ( XXXX ) told me to call her when we were in route. While I was waiting for the person helping me to come, a guy called ( it showed up on caller ID as a police dept. ) Said he was calling from the police dept to " verify '' that I was going to take care of this as I said I was ( and even mentioned XXXX by name ) " or do I need to go ahead and submit the warrant and extradition papers '' So I call my friend helping me and said someone just called me from the police dept. and told her what he said. And she said wait, hold on, call that police dept. right now. So I did and I was informed nobody called me. So I told them what was going on and I was informed that payday loans are civil matters, they can take you to court and possibly even garnish you. I also asked the officer how did they make it show up that the call came from their Dept. and I was told they can punch in any number they want to show up. ( and of course any police dept. number is listed all over the country ) I was like " oh '' So then I called both payday loan places. The one still there told me they still had my check and acct. Told me I could pay XXXX to settle it and would send me my old check or shred it ( which I intend to do asap ). I called the other and they told me my acct had been turned over to a private collection agency called XXXX XXXX XXXX ( XXXX found in XXXX. ) I call them and you can only proceed if you have acct. number which I do n't have or put in your social, which I did n't do, so I hung up. By the way, when I spoke to XXXX about sending the money I asked her if the amount would cover both loans and she said yes. So that was a lie since one of them still had my acct and check. So I was told by the officer ... ..I ca n't tell you what to do but if it were me I would n't send the money and I would n't think any more of it. All I can say was the scare tactic worked. But they got no money. After the deadline, I got 2 calls, answered neither. XXXX left a voicemail saying she was " sending the paperwork for the warrant ( or something like that ) and good luck in court ''. I did save the voice mail. So I 'm sharing ... sounds like I was almost scammed. Hope so, sure do n't want felony charges! I have no idea who has the actual debt so I can take care of it.
|
| 08/17/2016 |
Yes |
- Debt collection
- Payday loan
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- False statements or representation
- Indicated committed crime not paying
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Web |
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I went into Check Into Cash in 2014 to get a loan. When the time came to repay the loan I had lost my job and contacted the Manager of Check into Cash spoke to her and informed her I will come into make payment arrangements on my dept. She said they will hold my check and I can come make payment arrangements. When I went into at the appointed time, the manager was not there and they had not had my file on hold and they attempted to cash the check. She called into the office to speak to someone and Apologized to me because they did not follow her instructions. I was told that they would get a hold of me and they never did. Now I am receiving calls from The XXXX Firm or someone associated with the XXXX Firm threating to take legal action saying they attempted to serve me on Monday however they are not saying who they are or what they are calling me for. I just keep getting random # 's on my phone. The lady name is XXXX XXXX. I call the # XXXX they say my cases went to legal and they forward me to legal a XXXX XXXX answers says they do not have my file that it has been sent out for litigation. I ask him who and why are they contacting me. He says he has to pull a hard file. He places me on hold for a good 2 min then comes back says it is with Check into Cash and they are saying I am committing fraud or something like that that there is XXXX claims against me. one is for Fraud and that the balance of the loan is {$2900.00}. I told him that was not the amount of my loan and what is the amount of my loan and he was not able to give me that information. XXXX XXXX says that he does not know who XXXX XXXX is and ask me have I been served, I said no he said has anyone of your references been served I said no who do you have on there listed, he says he can not tell me who I have on my file listed He told me that he will contact the client to see if they can stop the litigation. I said yes contact them. He then puts me on hold comes back maybe 3 min later saying that he spoke to a XXXX XXXX and they said they will work with me and as long as I pay it back by the solidified court date ( that he has NO knowledge of what it is ) that they will not move forward and that I only have this option to pay the debt and what do I want to offer them to clear this debt so it can be removed off my file. At NO point have a received ANY written communication from The XXXX Firm. I am not disputing this dept. I was going thru a rough time back then no job a XXXX son, no government assistance the attempts and calls made to Check into Cash was not successful. I have not received any written communication from The XXXX Firm about this debt. They offered me XXXX settlements XXXX was XXXX over 3 months which totaled {$950.00} or 1 time XXXX. The loan was only {$300.00}. He asked what can I pay I told him that I am on a strict budget. I have {$200.00} set aside a month for food and I will take {$100.00} of that and pay XXXX a month for 3 months to pay off the debt. He put me on hold and said she said no but they can do one time payment of {$310.00} and I informed him that I do not have {$310.00} if I did I would not of made payment arrangements to pay my light bill. Then his phone disconnected again.
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| 11/15/2016 |
Yes |
- Debt collection
- Payday loan
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- Cont'd attempts collect debt not owed
- Debt was paid
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Web |
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I have received dozens of emails from this XXXX stating that I owe for a pay day loan that I took out in XX/XX/XXXX and the debt was discharged in a bankruptcy XXXX # XXXX filed : XXXX/XXXX/XXXX & discharged : XXXX/XXXX/XXXX - ( a copy will be attached ) I have told these same people that time and time again. I just co-incidentally received another email from them today which I will attach stating that I will lose my job, that I will go to jail, purporting to be the united states attorney and the list goes on and on. among other things they stated in the email : " My name is XXXX XXXX from XXXX XXXX XXXX. Reason of this email that we have registered a case against you.
COURT HOUSE Following is your information.
CUSTOMER ID : XXXX CASE FILE # : XXXX - XXXX LOAN INFORMATION PAST DUE AMOUNT - {$970.00} CREDITOR - XXXX Creditors- XXXX XXXX XXXX which is a parent company of more then XXXX cash websites and internet web portals in USA and operates under different names in different states.
Apart from getting laid off by your current employer after we send them the legal notice you will be blacklisted from getting any job.
Through an IRS ( Internal Revenue Service ) your social security number will be put on hold causing severe damage to your credit history or credit report and your income paychecks will be put on hold.
Any child support, XXXX, unemployment or retirement benefits will be either place on hold or will be stopped until the outcome of the case.
Our primary job was to notify you about the case before we send you legal document in the mail because once this case gets registered then we wo n't be able to help you out of court. Our client is least interested in getting the money at this point as they want to just go ahead and start taking legal actions however we wanted to contact you and give you last chance to resolve this case out of court.
If you take care of this out of court then we will release the clearance certificate from the court and we will make sure that no one will contact you in future.
It may be possible that you may have some financial hardship with you.
So, we are just giving you a last chance that if you just make a payment by Today then we will close this account as paid in full with XXXX balance.
We do hope that you will work out with this offer which is of SETTLEMENT AMOUNT - - {$300.00} NOTE : THIS CASE IS UNDER INVESTIGATION WITH MAJOR CREDIT BUREAUS. '' Yours sincerely UNITED STATES ATTORNEY XXXX XXXX XXXX XXXX | Terms of Use | Careers | Complaints | Privacy Policy -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- XXXX XXXX XXXX, XXXX.
XXXX Monday - Friday : XXXX to XXXX Central Standard Time Saturday : XXXX to XXXX Central Standard Time Sunday : XXXX to XXXX Central Stand Sincerely, XXXX XXXX XXXX XXXX XXXX Support While I know that they have not filed a case against me, I am tired of the harassment that has continued for the last 5 years.
please stop them from contacting me.
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| 02/03/2017 |
Yes |
- Consumer Loan
- Installment loan
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- Taking out the loan or lease
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Web |
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If I need to file bankruptcy, XXXX XXXX is the cause.
I 'd been with XXXX XXXX for years as they offered both payday loans and a XXXX cash loan with a total pay off of XXXX. In XXXX XXXX I went in to XXXX XXXX and was told they had switched to a new flex loan that would " save me money '' but because it was so new the clerk did not no the details. That 's when things got out of control. I was making regular payments with automatic deductions from my banking account and not getting a bill. Three months later I went into the store and was told I only had {$35.00} in credit ; that 's when it hit me! I had made approx. 3 payments of {$700.00} dollars thinking I was getting close to the end of this loan. I did file a complaint and agreed upon a settlement with the company when I received a tax refund in XXXX XXXX. I spoke to a very nice company rep and we settled on a payment arrangement and was also given a 30 % rebate off their product. Once again, I found myself as a customer of theirs as if I had n't learned my lesson and I am in a worse boat then ever. I do n't believe the 30 % was applied to this loan and out of desperation I went to another pay day loan to take out a new loan to pay off XXXX XXXX and am now up to XXXX. Yes, I am taking fault as I wanted to make payments but these companies make so you will NEVER got out of debt with them. The additional XXXX companies I used are Check Into Cash and XXXX. Between the XXXX companies, they 've eaten up XXXX of my paycheck as they automatically take the money from my account. I am behind on all my bills and even two months behind on my mortgage because I am trying to pay them off. What I owe is greater than what I initially borrowed with each of these companies. With Check into Cash, I tried to make a payment over the amount due and was told by the manager " my computer wo n't let me do that. '' These companies are impacting my quality of lie and health. In XXXX I was XXXX and the XXXX was way better than dealing with these companies. I make a decent living and they are robbing me blind, but what about the people on a fixed income who use these products. Each of these companies pretend to be transparent with their fees but are not. I 've signed papers with each of these companies and still do n't feel satisfied with their representation.
My main complaint is why are these companies allowed to do business? If I do n't pay them back, is somebody going to come and XXXX as this situation must be worse than dealing with a loan shark. The people that use these products are not rich to begin with and they are really preying on this group. They do n't care about people at all, just their money and are stealing people blind.
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| 06/19/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Money was taken from your bank account on the wrong day or for the wrong amount
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Web |
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Sadly, I was a long time customer of Check into Cash XXXX, KY. My final loan with them was started XX/XX/XXXX. When due the quarantine had started and I not left my home in more than a week. I needed to rewrite which meant paying off, getting a new loan, and then going to bank to deposit. I would pay them {$580.00} and they would give me back {$500.00}. I asked if I could pay the fee over the phone and they said no, they said in XXXX you can. A nearby town but in Indiana. So I asked can I pay them and you all transfer the funds and I was told I would have to have the district manager call me. The local office said I could come pay anything and they would hold the account. My husband was on his way home he stopped in the office with {$40.00} cash he had on hand and the rep said between our call and his arrival the dm had called back and it had to be at least half. And the DM was going to call me. He never called. My loan remained outstanding and I called the local office several times asking about DM phone call and she said he was supposed to call and she couldnt do anything had to speak to him. He never called.
A few weeks later I called the office and said can you cash my check and just put an end to this and she said no, not allowed to cash checks. Previously she was doing that but she got in trouble and my check would not/could not be cashed. Soon it would turned over to collections and they would call me and I could make payments to them. I said great.
About 2 weeks later I received a letter stating my account had been turned over to collections and I had 7 days to resolve it before further collection activity. The letter was date XX/XX/XXXX, my check cleared my bank account on XX/XX/XXXX.
Not 7 days My check was cashed after being told it would not be cashed No DM ever called after numerous times of being told I needed to speak to him I call the XXXX number on the letter, they asked that I email them a copy of the letter showing that it happened in less than 7 days. Email them the letter they sent me. I did and they were escalating and someone was going to get back to me. It has been 1 month. Nothing so now I am trying this route.
In addition one of the last times I was writing a check for a loan in the office the person in front of me had a due date 30 days out, my loans were always due in 2 weeks. Meaning in the payday loan trap I was paying XXXX 2x a month vs this person only once a month. I asked and they said they only get paid once a month. Seems like a fair and responsible banking issue that a person who has note pay dates is required to pay more.
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| 06/27/2016 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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I received a pay day loan in XX/XX/XXXX. Due to circumstances at that time I was unable to pay it back. A collection agency called my daughter 's phone on Thursday XXXX/XXXX/XXXX and left a message stating " they are coming to my house and to my work to drop off paperwork about this overdue debt ''. they stated " failure to sign for these papers could cause a failure to appear '' and they ended the call by saying " good luck ''. I called the number and spoke to XXXX XXXX which I 'm sure is an alias. She spoke very fast and requested a payment of {$670.00} within 24 hours and if I did not pay that amount would demand payment of double. {$200.00} every other week for the next 3 months is what she told me I would have to pay. I stated to her that I do n't have that kind of money. I would speak with my mother for help. Which I did, but when I spoke to my mother she asked questions that I failed to ask Sue on Thursday XXXX/XXXX/XXXX. Sue called back on Friday XXXX/XXXX/XXXX during my work hours and left a message. She called on Saturday XXXX/XXXX/XXXX and left another message. She called my daughter 's phone again today Monday XXXX/XXXX/XXXX. I work during the day so I ca n't answer the phone every time someone calls me. I called Sue back before the timeframe of noon like she stated I had to return her call. I asked if I could have a copy of the loan information mailed to me before I made any payments. the year is now XX/XX/XXXX and the loan is from XX/XX/XXXX. Sue did not like that at all, her mood went from positive to negative in seconds. She raised her voice, her tone was aggressive, she talked over me, made statements that were untrue. I felt she was threatening and harassing. She said I made a verbal agreement and that I admitted to the debt. She refused to send me anything. She said contact the original lender for paperwork I questioned why she is refusing since her collection company is the place requesting the payment. She still refused. She also refused to give me the address and name of the legal courier company that was threatening to show up at my work. She even said they went to my previous address but could not tell when they did. She avoided answering any of my questions. I asked who she worked for and all she said was del-ray?? She refused to give the address of del-ray. The phone number that they are calling from comes up as un-known caller so I was only trying to protect myself. I told her I wanted to work with them and that was not good enough she stated she was going to proceed with a lawsuit. I said that she was bullying me and the call ended
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| 02/08/2017 |
Yes |
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- Can't stop charges to bank account
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Web |
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Yesterday morning XX/XX/2017 I received a harrassing call from a lady stating she was calling on a debt for Check into cash. She advised me I owed XXXX and wanted to know how I was going to take care of this debt. I advised that at this time I had No way of being able to make any type of payment on this account because I had been fired from my job while XXXX. She said that I needed to do something because they were going to take legal action against me. She then said what about your XXXX you own XXXX XXXX XXXX. I told her I had n't had that business for years. She then said I needed to call my father to get the money from him and that he also has a business called XXXX. I told her my father is in his XXXX 's and that he owns the home I live in and has been letting me go without paying rent because of my situation and that I would not call him to get the money to cover my debt. She mentioned him at least 3 times in the conversaton to cal and get the money from him. I was very upset at this time and told her again I would not contact him and again I had no money. Advised I could n't even pull my vehicle out of the garage becauseI had No gas.She said well I have no other alternative. I will let them no so they can proceed with the legal action. About 10 minutes after hanging up with her my Step mom called and said this lady had called them advising there was a claim against me and that they needed to help me with it. She brought upMy dads business to her as well and my step mother said he is retired and only keeps the license up for his self. The lady said she could n't disclose the full details of the amount needed on the claim but told my step mom to call me and give her permission to find out the claim details. My father is not in good health and this was very upsetting to both of them as well as it was upsetting to me. Neither of them were on my listed contacts an they should not have been notified and harrassed. I am in a hard situation right now because of my job letting me go and waiting on unemployment if approved. The phone numbers this lady called from was XXXX and gave my step mom this number to call her back on XXXX ext XXXX I called te lady back on the XXXX number and advised her she had upset my father and she had not better ever call them again. I also advised I was turning her in and she said to turn her into who ever I wanted she did nothing wrong. Bank was XXXX
|
| 03/25/2017 |
Yes |
- Prepaid card
- Payroll card
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Web |
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I 've had this prepaid card for some time now. I have a portion of my paycheck deposited to it. On Sunday, XX/XX/2017, I went online to make a purchase. The card was declined. I wonder why when I have close to {$1000.00} saved up so I proceed to try a second time. That 's when I reached out to the card customer service. I was advised that my card was at a negative. They went over numerous transactions which I was completely unaware of. I immediately asked them to shut the card down and requested for a Dispute Form so that I could file a claim. I did everything I was advised to do. File a police report and submitted it along with the completed Dispute on the XX/XX/2017. Today, I received the frustrating and disappointing letter from them indicating that the claim was denied because these were face to face transactions and the card was present. This is completely appalling because I had the card the entire time. I was using the card at work when these transactions were fraudulently being conducted some where else. I 've been struggling these past couple of weeks because this is money I put aside for my every day needs as I am a single mother every penny counts. It will be a great hardship for me to loose these funds. I 'd like to file a formal complaint on this company for the way they have handle this situation. Not only was I not notified on time to avoid the loses but now they basically tell me that I have to go out of my way to reach to each everyone of these merchant and try to get the money back when there is more than enough evidence that these charges were not made by me. This is a great discrepancy and they failed to protect the funds that I work so hard to support my family. It may not be big bucks but is my money. Your assistance in resolving this matter is greatly appreciated.
Below, I have included the fraudulent charges along with prepaid card company and my information : XXXX GA XXXX Dispute Processing Fax XXXX Tel XXXX Mastercard ending in XXXX : Fraudulent Charges XX/XX/2017 {$83.00} XXXX Ny XX/XX/2017 {$150.00} XXXX NY XX/XX/2017 {$110.00} XXXX NY XX/XX/2017 {$150.00} XXXX XX/XX/2017 {$44.00} XXXX Ny XX/XX/2017 {$57.00} XXXX NY US XX/XX/2017 {$13.00} XXXX, NY US XX/XX/2017 {$12.00} XXXX NY US XX/XX/2017 {$15.00} XXXX NY US XX/XX/2017 {$16.00} XXXX NY US XX/XX/2017 {$140.00} XXXX NY US
|
| 01/16/2017 |
Yes |
- Debt collection
- Payday loan
|
- False statements or representation
- Impersonated an attorney or official
|
|
Web |
Older American |
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On XX/XX/2016 this company had someone to contact me about a complaint I had filed about me having made three payments on one loan within 30 days, because of bad information which had been provided by their staff. XXXX held himself out to be the Associate General Counsel for Check Into Cash , Inc., XXXX, TN, XXXX Store. After, further checking with the Tennessee XXXX, which proved this individual was not licensed to practice law in the state of TN, as is required for any one holding themselves out to be a General Counsel. Once I informed this company of that information, the matter was turned over to the store manager, XXXX, a person who did not in my opinion have the legal skills to entertain my complaint. Since then, XXXX has denied any truth in my statements and has repeatedly refused to attempt any settlement of closure on the matter. In my complaint I alleged that their staff lied about my eligibility for another type of loan based on a credit score obtained by them of 880 and the staff instructed me to first pay the current owing balance off. I paid it off that same day, but was denied the new type of loan and then told I could only get the same type of loan that I had just paid off. So, I took out that loan, because if I did not, I would not have had any money. I was told the computer had made a mistake. I said if it has made a mistake now, then how can I be sure it is not making a mistake at this time, too. I said I do not trust your computer or the advice of your staff. So, this made me have to make three payments in a 30 day period, cutting deep into my fixed income from Social Security retirement. I believe this is a normal practice of this type of pay day loan business in XXXX, TN. I did not ask to qualify for the loan they volunteer to enter my information in their system then told me I qualified and showed me the amount on the form. But, when I came back to get that amount I was denied it. They should be further investigated for fraud as I believe many low-income individuals are being targeted and taken advantage of, especially seniors and others on a fixed income. This is still an on going matter and I wish for immediate closure. I have requested of XXXX to waive the loan balance and she has repeatedly disagreed.
|
| 04/11/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Money was taken from your bank account on the wrong day or for the wrong amount
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Web |
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I wrote a check on XX/XX/XXXX to secure an unsecured cash loan from Check Into Cash. I was enduring financial hardship at the time and was unable to repay the loan. Multiple times the check I had written for {$580.00} was deposited into my account. Every time, it was returned due to insufficient funds. Every time that occurred, I was forced to bear a {$37.00} returned check fee. On XX/XX/XXXX I made arrangements over the phone with Check Into Cash to pay 4 payments to pay off the balance of {$580.00}. On or around XX/XX/XXXX the check was again force deposited for {$580.00}. This amount was returned again due to insufficient funds causing me to bear a {$37.00} returned check fee. This was unfair due to the fact that we had set up arrangements to pay this amount. After contacting Check Into Cash, I was given assurance that this {$37.00} would be removed off of the balance that I owed Check Into Cash. I made all payments that I was able to up until I lost my job due to the Covid-19 Pandemic. I then was unable to make the payments that we had agreed upon. I had my balance down below {$450.00}. Check Into Cash then on XX/XX/XXXX decided to deposit the check YET AGAIN for {$580.00}. Over {$100.00} more than what I owed them. I was never contacted by Check Into Cash or anyone related to the company regarding this debt during the time period between my last payment and the time this check was again deposited-unfairly. I was blindsided by them. Unfortunately, I had finally gotten my Unemployment Check after several weeks of waiting, and that happened to be the same day Check Into Cash decided to deposit that check unfairly. The money was unfairly removed from my account, which directly broke a rule in the Fair Debt Collection Practices Act. This company is unfair in their practices, they dont care about your personal situation, they give you verbal agreements and guarantees and dont uphold their end. They have unfairly collected more than what I owed on a debt. They have acknowledged that it was a mistake. However, if I didnt call, and absolutely lambast them over these practices, they wouldnt have acknowledged that. As of the filing of this complaint, they have not resolved this issue.
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| 04/20/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
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Web |
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I spoke to XXXX XXXX on XX/XX/XXXX. He stated that he was with XXXX XXXX, a company that is designed to help mediate between people that owe money to companies. He stated that I owed {$1400.00} to Check into Cash from XXXX and they were going to file Fraud and Theft charges against me if a payment was not made. He had my social security number, my wife 's name, and other information that sounded like it was a legitimate claim. He offered three different options to pay the loan off and I chose to pay using the third option which was a total amount of {$650.00} dollars. I explained to him I did not have a way to make the payment that day, I could call back tomorrow ( XX/XX/XXXX ) and make the payment. He suggested that I get a money card from XXXX to be able to make that payment. I went to XXXX to try to get a money card. There were none available. He told me that if he did not have a card on file, he would let Check into Cash know that I was not able to make payment and they would go forward with the charges. I asked him to please send me a copy of the debt that he has and he told me he could not until the transaction was finalized. He stated that he could push the payment off until the XXXX of XXXX if I gave him my card number and it would mitigate the charges Check into Cash planned on filing against me. I gave him my card number. He sent me to his supervisor XXXX XXXX. She reiterated the same information that he had given me and stated that if I called back XX/XX/XXXX with the payment they would be able to lower the payment. When I called to make the payment on XX/XX/XXXX, I spoke directly with her and I told her I could make a payment today and she put me on hold and immediately took out the full {$650.00} dollars. She stated an email would be sent to me verifying that the amount was paid in full within 24 hours. I never received an email. I called this morning, XX/XX/XXXX to see if there was an issue with the email, the number goes straight to voicemail then tells you the voice mail is full and there is no way to leave a message. The money was pulled out of my account on XX/XX/XXXX as going to XXXX XXXX.
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| 10/29/2021 |
Yes |
- Money transfer, virtual currency, or money service
- Check cashing service
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|
Web |
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So I went in to the cash check cashing place with a check I had from XXXX XXXX, I dont bank with XXXX XXXX anymore but I used to. I had a check for about {$140.00} something dollars I might be wrong on that but I dont even have a copy of the check they are referring to. The lady behind the counter called XXXX XXXX to verify after a 30 min wait she called me up gave me my money and I was on my way. About a week passes and the same lady calls me and she tells me that the check bounced and without explaining to me anything else or letting me speak she begins to tell me if I didnt take the money right there and then she was going to call the cops at that moment and have me arrested. I began to tell her I didnt appreciate the tone or the contents of her communication torwards me as I went into that business like anyone else payed my fee which makes no sense why they are asking me to pay twice now. ( {$160.00} ) I have that ladys whole rant in an audio recording and I can provide it I just need help to where I should send it. I was harrassed, and stressed by her actions. In part I feel like Im not responsible for the check bouncing being as how she called XXXX XXXX and was told it was good, I think she should go after XXXX XXXX for that money. I have tried to contact XXXX but I dont know exactly what they told her as I havent been able to reach through ... the other side of me thinks if I do have to take responsibility for it then that would make sense if again the lady that called me wouldnt have harassed me the way she did. Aside from everything she said to me which was completely illegal, now I have this letter from collections because of her! Nobody from her company has called me to figure this out with me and I was told someone would. I honestly want to counter sue because I did NOTHING wrong here besides go cash a check that was verified to be good. Their business practices are illegal Ive made myself completely available to help them collect the money from XXXX. I feel completely disrespected and I will stand my ground here like I said I have an audio recording. And Id like to counter sue for their actions
|
| 04/14/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
|
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on XX/XX/XXXX I was contacted by a company identifying as " XXXX pre-legal department ''. I was informed that my case was being forwarded to XXXX County Court in Michigan and that I was to be served with papers for a criminal violation stemming from a payday loan from Check into Cash. The charges could lead to jail time if I did not comply to repay {$2300.00}. The original loan was taken out in XXXX for {$600.00} but they claimed that fees were added. I asked for a validation of debt letter to be sent to my residence at that time. Latter that day I noticed they sent an email with an invoice that was created that day, I also noticed that there was no mailing address and nothing documenting the the various charges, just the amount due. I researched online and found nothing ligament about this company, only clams that they are scammers. I decided to ignore them.
Since then every other month or so I would receive voicemails from various numbers on my cell phone and my work phone making the same claims and the same threats. I also received a message from my HR manager at work when she was informed that the police were on the way to arrest me over this matter.
On XXXX XXXX I received a call from XXXX, the caller did not provide his name but informed that this would be in his office for just one day and I needed to call immediately to resolve the matter before it went to court. This was the same voice that has been on all messages that I have received.
On XX/XX/XXXX I found out that they have also been contacting my sister and my mom informing both that I was to be arrested taken to court and that I would be charged with felony fraud and sent to jail for at least 6 months unless I paid them immediately, Understandably they were both very upset and called me right away Before he called them he also called me that day on both my phones as well that day, I did not answer.
And once again today XX/XX/XXXX the same guy called me again with the same threats and stating that I would also loose my job after my XXXX XXXX. Both these times the phone number was XXXX
|
| 03/16/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
On XX/XX/XXXX I received an alert on my credit report from XXXX showing an " unauthorized inquiry '' from Check Into Cash. There was also 2 from XXXX XXXX I immediately contacted both Companies and was able to speak to the right people who advised me on how to get them removed. I also contacted XXXX, XXXX and XXXX but XXXX was the only report it was showing on they advised me on what to do. I did what XXXX advised and emailed their documents which included a notarized 5 page affadavit, a copy of my government issued ID and a copy of my address. They verified receipt and sent me a letter ( attached ) confirming they will delete their inquiries. Both showed as HARD INQUIRIES so I expect them both to be removed. XX/XX/XXXX I certified mailed a letter ( attached ) to XXXX which included a 5 page notarized affadavit and a letter to XXXX Consumer Contact XXXX XXXX XXXX XXXX, PA XXXX the US Post office verified and confirmed receipt on XX/XX/XXXX. I expect they'll remove the inquiries also but the problem is with Check Into Cash I never applied for their services. I CERTIFIED MAILED A NOTARIZED AFFADAVIT TO THEM XX/XX/XXXX ALSO BUT ITS LOST AND POST OFFICE IS INVESTIGATING IT BUT AFTER THINKING IT SHOULDNT BE ON " MY '' REPORT ANYWAY BC ITS UNAUTHORIZED AND CHECK INTO CASH CONFIRMED THE SOCIAL DOESNT MATCH MINE SO PLEASE TELL ME WHY ON EARTH IS IT ON " MY '' CREDIT REPORT????? THE LAST FOUR DOESN'T MATCH THEY ALREADY TOLD ME OVER THE PHONE YET IT IS ON MY REPORT. THE SOCIAL DIDNT MATCH WITH XXXX EITHER BUT THEY'RE GOING TO DELETE THEIRS. PLEASE PULL THE RECORDS YOULL SEE MY LAST FOUR IS NOT XXXX WHICH IS WHAT CHECK INTO CASH HAS IN THEIR SYSTEM. ONCE I CONFIRMED THE LAST FOUR DIDNT MATCH THEY STILL PROCEEDED TO TALK TO ME VIOLATION RIGHT THERE. THE CALL SHOULD HAVE ENDED. I RECORD CALLS TOO AFTER THEYRE NOTIFIED. THEYRE BEING NEGLIGENT REMOVE ALL 3 INQUIRIES 2 XXXX AND 1 CHECK INTO CASH MADE ON XX/XX/XXXX. THEY'RE UNAUTHORIZED. I ALREADY PUT IT IN WRITING THE LAST FOUR DONT EVEN MATCH MINE SO REMOVE THEM.
|
| 12/07/2016 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened to sue on too old debt
|
|
Web |
|
|
I received a call in XX/XX/2016 regarding an attempt to serve me with court documents to take me to court of a payday loan from Check Into Cash. XXXX XXXX XXXX contacted me at my work threatening to serve me papers at home and if I was not home to accept they would serve me at work. I had not talked to anyone regarding this issue or received anything by mail regarding this debt collection prior to this. When I did speak with someone they were not flexible on making payment arrangements. They basically told me how I had to repay the debt without any consideration of any of my other debt I had going on. I was given a deadline to submit a small payment and then once that was paid I had 3 months to pay {$240.00} monthly by the XXXX of each month ( XX/XX/XXXX ). When I did not pay on XXXX/XXXX/16 they began harassing me again and leaving messages at my employer. I previously stated to them I could not receive personal calls, but yet they still called and left messages. I made the XX/XX/XXXX payment when I was able to in XX/XX/XXXX, but also requested they provide me something in writing regarding this matter as they still had not provided anything to me in writing. I also requested in writing they not contact me at work because I could not receive personal calls. On XX/XX/2016 and XX/XX/2016 I received voicemails from XXXX XXXX regarding XX/XX/2016 payment not received. The message I received was asking that I provide something in writing or make contact if I am not able to make the payments timely, but why would if they were not flexible in the beginning and they demanded I make payments on the XXXX of each month. Realistically that was impossible for me. I received a voicemail today telling me I was going to be served papers again on XX/XX/2016 and I needed to be home between XX/XX/XXXX to receive these documents. I have to work. I also commute to work, so how am I supposed to be home between XX/XX/XXXX to receive anything especially when they have never mailed me another regarding the debt.
|
| 10/26/2018 |
Yes |
- Credit card or prepaid card
- General-purpose prepaid card
|
|
|
Web |
Servicemember |
|
On XX/XX/2018 {$1400.00} was taken out of my XXXX XXXX account using my card info at a XXXX machine in XXXX, Ca, over the course of 6 transactions, which I did not authorize and I had the card itself in my possession the whole time. I submitted my claim to XXXX XXXX and they denied it basically blaming me for the theft, that I gave someone my card and the pin # to someone. I have never even been to XXXX as far as I can remember and gave no one any authorization. I sent them the police report That I filed with the XXXX, Ca police department a copy of my card and a claim form they asked for and they denied my claim based on the fact that I must have given the Thieves my card info. I sent in a 2nd appeal letter in on XX/XX/XXXX to the compliance department on XX/XX/2018. I called back during the week of XX/XX/XXXX - XX/XX/2018 and was told they had no information on my request yet. Yesterday XX/XX/XXXX I called again and was told They never received my appeal letter so this Time I was told I should have never sent it by mail, which I was told by them to do so on XX/XX/2018, so I faxed it in Yesterday XX/XX/2018. Please see all my supporting documentation which I have attached. I would appreciate your help in resolving this matter with XXXX XXXX, the detective at XXXX Pd said They use skimmers and cameras to get info and pin # and that 2 Years ago they found a skimmer and a pinhole camera at that same location, found Dna on the skimmer and were able to catch the culprit. XXXX XXXX are the ones that recommend using the atm '' s located in the XXXX XXXX. XXXX Pd say that their is a crime ring that likes to use those Atm '' s because they have no cameras and that the skimmers are almost undetectable and that the owners of the store '' s really do not pay attention to them because they are not Theirs. I have relayed all this info in my appeal to XXXX XXXX ( attached ). I did nothing wrong and for XXXX XXXX to blame me for the theft is outrageous. Thanks for your help.
|
| 04/24/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I received a message from the collection agency stating they were called XXXX XXXX Law firm saying that my name and phone number was involved in an invention and that my returned call was required to show that I was compliant. I called them bck and spoke with a man that sacked me if I was XXXX XXXX. I explained that I was. He than advised me he was trying to collect a debt for Check Into Cash. I tried to explain to him that I was willing to pay XXXX a month to pay off the debt he explained that he could n't take that amount that he could do XXXX with XXXX payments over 3 mos. I explained I could n't pay that I only make XXXX hour plus tips. He than advised me that he could n't do that and that he would forward my conversation to XXXX County court that I was unwilling to work on settling the debt at the very end of the call he advised he was recording the call and hung up. That same evening XXXX XXXX XXXX 2015. I received another call from the same number listened to the voicemail and it was just music. That next morning XXXX XXXX 2015 I received another call around XXXX, Spoke with a lady I explained to her that if she was recording the call that she needed to advise me at the beginning of the call not at the end as the man I spoke with the day before did n't do. She stated " I SEE YOUR a waste of time and I will forward this.to our process server and see you in court '', and hung up. I called them back and.spoke with another man advised him that I did n't appreciate the way they were representing XXXX XXXX themselves as a collection agency and that I was try I.g to resolve the debt at this point he advised me he was XXXX garnish my wages for the debt. the man would not let me.speak kept interrupting stating that he could n't hear what I was saying. The called ended. I do n't know if they are an attorney or a collection agency they disnt give me any information such as collection address or any other identification.
|
| 12/03/2015 |
Yes |
|
- Payment to acct not credited
|
|
Web |
|
|
Have been a customer at Check into Cash in XXXX, IA for past four years, for which my ongoing business cost me over XXXX in fees. Defaulted on a payday loan for {$250.00} on XXXX XXXX, 2015. Emailed company to request payment resolution and also NOT to contact references.
Did not resolve account for months of XXXX or XXXX, promised to pay {$250.00} by money order mailed to location. But hardships kept me from making payment including mail returned to sender delaying money order and closing of checking account.
On Friday, XXXX XXXX, I finally mailed a payment of {$50.00} with a request to hold a payment arrangement based on the initial payment. Almost two weeks later, the location has not honored the money order, nor have they offered any acknowledgement of receipt of payment by phone or postal mail. Instead, contacts were made to my references AGAINST my written request. This is a direct violation of laws protecting consumers from unfair debt practices.
Requesting this lender immediately stop contact of any third party or employer listed, and also no contact by telephone. Instead, include all correspondence through paper mail or email, preferably to resolve payment at different business level.
Payday lenders such as Check into Cash are great financial institutions with a competitive product that many hard working Americans take advantage of. If hard times happen, a dedicated customer should not be antagonized or patronized for amount due, and all efforts should be made to work with customer on resolving debt. This is a situation where a payment for XXXX of the balance has been presented but not honored, with a direct violation of consumer 's written requests.
Resolutions with lender have resulted in nil. I am unsure how to make payment of remaining funds until original payment is applied, and unwilling to work with local storefront location who has offered poor service and no regard for my direct rights.
|
| 06/17/2017 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
|
|
I received a phone call from a company named XXXX XXXX. When I answered the call there was a man asking to speak with my wife. I explained that I was her husband and asked how I could help him as my wife was not home. He told me that there was a check written in 2012 to check into cash for the amount of {$500.00} plus dollars and they where trying to collect. He said we had to pay this money or they would be filing charges on my wife for defrauding a financial institution. I explained that I do n't recall this debt however I do recall having a debt for {$300.00} to check into cash however I have never received any notice about this debt. I asked him to send me proof of this debt and he said no we have been sending letters for the last few years to a prior address. He then said the do n't have to send anything as they have made several attempts to contact. I then told him we do n't have the funds. He said he was transfing me to a supervisor. The supervisor said he would give us two weeks to pay and asked for my credit card info. I gave him the info and he said I would be receiving a XXXX via email and had to sign it and ended the call. I received the XXXX and signed it. However after the fact I noticed that the email at the top was to a personal XXXX address and became suspicious that this was a scam. I called check into cash and they said our debt was with a collection institution and the amount was for {$300.00} plus dollars. I then called my local law enforcement. They told me to put a stop payment on my card and if they did take any money then they could go after them. So I did. On the day they where to charge. I received a call again from XXXX XXXX they said they tried to collect the payment but where unsuccessful and asked me why. I told them what I had done and the man who never gave me any name said ok we are going to make sure your wife goes to prison and that I was being an XXXX XXXX and hung up.
|
| 11/12/2016 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
|
|
Loan was paid in XX/XX/XXXX. In XXXX, 4 years after I moved from VA ( moved in XX/XX/XXXX-6 months after debt paid ), I was suddenly contacted by Check Into Cash representative stating my debt was not paid and that I now owe them {$1100.00}. I explained that the debt was paid and due to so many years passing by I had shredded documents that were not required for me to keep since account was paid off. In fact if I did owe the loan Check Into Cash had the right to cash the check in their possession, which they did not have because I had received it back when the account was paid. That was something I requested they provide and they were not able to provide anything. Despite my letter to them and the conversation on the phone I was continuously harassed and nothing sent to me. Then in XXXX I was contacted via collection letter by XXXX attempting once again to collect on this paid off debt. That now is an additional two years, totaling 6 years after I paid the debt that Check Into Cash is attempting to collect on a debt that was paid in full. Now XXXX, I am receiving a letter from XXXX attempting yet another time to collect. It seems the collection agencies have had no problem finding me and back in XXXX Check into Cash contacted me on the phone that was provided with the account, so I do n't understand why so many years have gone by with no contact and suddenly they want to collect on debt that was paid in full. Somehow their records have been a mess or perhaps since it is a cash basis company their representative may have stolen the money. Again, a check is issued with understanding if payment not made on due date the check will be processed, never has been and never will be because I did get it when I paid the account off. Unfortunately, I attempt to destroy records that I do n't find I need to keep. Sadly I should have kept these but did n't, who what have known this would happen to me.
|
| 11/13/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
On XXXX XXXX I was notified by my credit repairer that I had 5 new inquiries on my credit report. I was highly upset because that highly effected my process that was previously paid for and will cost much more as well as take even longer now to fix. The biggest problem with this is that I did NOT do these things nor did I authorize anyone to pull my credit without consent. The inquires came from check into cash I have not had any contact or affiliations with them since XX/XX/2020 when that was only to pay them off and be completely done. I have no idea why they would come back later as if I tried to apply again. The second biggest problem is that when I reached out to them they spoke to me as if I were uneducated and silly! She told me that the inquiries I saw were soft inquiries and do not effect anything and that I was the only person who could see this. Which in fact, my credit score went DOWN 66 because they pulled my credit not once but did FIVE inquiries, I am on my own personal credit repair process which this highly effected, and XXXX XXXX is certainly a credible source in which I, as well as anyone else can see the inquiries she claims does not effect anything.
I was very disturbed by her response which in fact even IF she claims these were soft inquires these were inquiries I DID NOT MAKE AND OR CONSENT TOO. So we have the same issue. I advised that they remove the inaccuracy or I would be filing a complaint and as you can see below they refused. I am highly upset and would like these inquiries removed immediately and compensated for how this has effected me. This is very wrong of this company and these things should be corrected without a representative telling me wrong information when I have been professionally advised and as representation of this company she should at least give accurate information not continue to wrong faithful customers.
|
| 06/29/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
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Check Into Cash in XXXX California has breached their contract with me. In regards to the contract for an Installation Loan I took out with them, I agreed to pay {$170.00} bi-weekly on my pay day. Check into Cash withdrew {$170.00} on XXXX XXXX 2017 which was authorized. The following week, XXXX XXXX, they withdrew another # XXXX which was not authorized because I do n't get paid on the XXXX week in the month. the manager name XXXX has my file that includes my pay stub and my pay day weeks. After several phone call, on Wednesday, XXXX XXXX the Manager told me she would " look '' into it and that it was " sitting on her desk ''. She agreed to get back to me. I never received that phone call so I continued to call her in regards to this issue. She agreed that the withdrawal was a mistake and was n't sure how it happened and will call back. When I did n't get a call back, I waited until the following day to contact them but she was NOT in the office. I spoke to someone who claimed to be the Assistant Manager but would not give me her name. I 've spoken to her twice and she has been very rude and avoiding the issue. I 'm still waiting on my phone call back from her to give me resolve on this matter. My fear is that Check Into Cash - XXXX California will try to take another {$170.00} from my bank account on Wednesday, XXXX XXXX ( which is my pay day ) However, this would be unfair as a consumer as they have already billed me twice. I do n't have a bank statement yet as it is too early and wo n't get one until next week. I am willing to provide it later in the process. I filed a complaint with my credit union - XXXX XXXX XXXX, the BBB. This company is taking advantage of hard working people trying to survive. Please, I ask that you help me in resolving this matter. I can be contacted via email and phone number. Thanks XXXX XXXX XXXXXXXXXXXX XXXX
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| 08/30/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
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- Charged fees or interest you didn't expect
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Web |
Servicemember |
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In XX/XX/XXXX, I opened a line of credit as a temporary measure for upcoming bills. The APR was astronomical ( 299 % ) and was difficult to pay off, but I did so by XX/XX/XXXX. I called in, finalized my last payment, and asked to close the account. I was assured the account would be closed. I also asked if there was any interest that had not been shown on the last statement which might accrue after the next billing cycle. I did this to prevent any unknown charges going forward. Again, I was assured that all the outstanding interest was taken care of with the last payment, and that the account would be closed. I asked these questions more than once, to avoid any miscommunication. I never received any correspondence stating the account had been closed, but didn't hear anything further and checked my account after the next bill had cycled and no further interests or payments were due. However, after almost 9 months of no communication from the Check Into Cash company, I received an email onXX/XX/XXXX stating I had am upcoming minimum payment of {$10.00} due onXX/XX/XXXX. I received another email this morning ( XX/XX/XXXX ) concerning the same {$10.00} payment due on XX/XX/XXXX, and the email encouraged me to log onto my account and to make a payment. It was at this point that I called the company, and was transferred twice between various departments, finally speaking with a gentleman named XXXX. XXXX did some research and said it appeared that a {$10.00} membership fee had been posted to my account due to a technical error. He couldn't really explain how this error occurred, he said it was something that was missed by the person who closed my account for me. What if I had closed that email address, and this {$10.00} increased with interest and affected my credit?
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| 05/11/2018 |
Yes |
- Debt collection
- Payday loan debt
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- Attempts to collect debt not owed
- Debt was result of identity theft
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Web |
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I am a victim of identity theft. Today my credit monitoring service alerted me to a collection account that was just added to my credit profile. The collection account is : XXXX XXXX XXXX which is a debt collector collection a debt for the original creditor " Check Into Cash ''.
I have never done business with Check Into Cash or heard of Check Into Cash. A quick look at my credit report shows zero late payments for any accounts and only one negative account which is this collection account.
Several years ago my office was broken into and several identity documents were stolen. Included was my driver 's license, my passport and my social security number. I filled a report with my building 's security and then later after my identity was stolen I hired an attorney who had my file a police report. Several bank accounts, credit accounts and even a penthouse apartment lease was executed in my name without my knowledge. All of these accounts have been investigated and removed from my files after outside investigations.
I have attached a copy of the affidavit of identity theft affidavit and the police report. I have also attached copies of letters from XXXX XXXX XXXX regarding bank accounts opened in my name fraudulently and a letter from an apartment complex where someone had executed a lease in my name without my knowledge, approval or authorization to back up my identity theft claim. All of these documents have contact information on them if any party needs to verify any of the information.
This debt collector and original creditor may only contact me in writing either through the CFPB portal or through the mail. This debt collector and the original creditor may not contact me over the phone, all communication must be in writing.
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| 12/02/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
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- Problem when making payments
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Web |
Servicemember |
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I don't have the exact date, but around XX/XX/2020, I personally hand delivered a written notification to Check Into Cash at XXXX XXXX XXXX, XXXX XXXX and XXXX I handed it to a male who worked there and advised him that several months earlier I had already verbally requested the business to stop all ACH payments coming out of my checking account. I was now giving them this notification in writing. I had been told several times by this same male and others that to stop an ACH payment was simply a courtesy, that it wasn't mandatory. After I researched the law and saw that I definitely could stop the ACH payments, I then delivered the written notice and told him that he and others had lied to me about me having the right to stop all ACH drafts. This time, since he knew I had researched the law, he agree with me and said he didn't remember telling me that. He agreed that I had the absolute right to stop them. I gave him the notice and left the business. On or about XX/XX/XXXX or XXXX, I put a stop payment on my account just in case Check into Cash continued after my giving them the written notification. On XX/XX/2020, I checked my mobile bank account and noticed that Check into Cash had attempted to withdraw {$1000.00} from my account. I called my back to make sure the stop payment was in effect. I was told it was, and on XX/XX/2020 the money was put back in my account due to the stop payment. My complaint is that first of all, they told me more than once they were just providing me a courtesy by suspending ACH payments, and two, after me giving written notification to permanently stop all ACH payments, on XX/XX/XXXX, had the audacity to try it again against my will and without my consent.
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| 06/18/2021 |
Yes |
- Debt collection
- Auto debt
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- Communication tactics
- Frequent or repeated calls
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Web |
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Check into cash has quite obviously committed violations, using deceptive methods, and ultimately violating my rights as a federally protected consumer under the fair debt collection practices act ( 15 USC 1692 ). They have called and text me many times and sent me an email on XX/XX/2021. They stated that I owe them debt in the amount of {$4500.00} which is a violation in accordance to 15 USC 1692b ( 2 ). They also contact me at unusual and inconvenient times which violates 15 USC 1692c ( a ) ( 1 ). In addition to this, they are guilty of attempting to coerce payment, threatening me, and leaving voicemails that do not disclose who they are, which violated 15 USC 1692d ( 1 ), 15 USC 1692d ( 4 ), and 15 USC 1692d ( 6 ). I notified this company in writing with a cease and desist and affidavit of truth stating that I refuse to pay the alleged debt theyre accusing me of owing and the violations they have committed against me. Those items, along with an invoice for each violation which totaled up to {$9000.00}, were sent on XXXX XXXX and were received on XXXX XXXX. I also filed a cfbp complaint on the XXXX and attached all the documents that I mailed to them. They responded to the complaint on the cfbp website XX/XX/2021 stating that they disagree when they are obviously guilty of these violations and according to 15 USC 1692k ( A ) each violation makes the company liable to compensate the consumer with {$1000.00} for each violation. Also, since I have sent the cease and desist which means all communication in relation to debt collection must cease, they have still contacted me which is another violation as well. I have contacted the attorney general and will go even farther if needed.
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| 10/24/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Improper use of your report
- Credit inquiries on your report that you don't recognize
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Web |
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I apparently signed a document authorizing you to run my credit in error. I naively assumed the " consumer report '' you would be running would be thru a company like XXXX, as this is a payday loan involving a check as collateral and not an actual line of credit. I was surprised and upset to find it was actually a credit check ran thru XXXX. The build up of your hard inquiries has caused a dip in my XXXX of about 25-30 points. Causing it to be lower than my XXXX and XXXX scores which I've worked hard to build up. I know for a fact that I've received payday loans from your company in the past " in store '' and no credit report was ran. Is your policy different in store than online? At most I would expect a soft inquiry to be ran. Not a hard inquiry. Payday loan companies lure customers stating this is a loan that will " not '' affect our credit. But when you run hard inquiries every time we re-loan that DOES affect our credit negatively. I would ask that you kindly revise the inquires in question to " soft inquiries '' with the credit bureau so as to remove the negative impact to my credit scoring. Is that possible? I have been a repeat customer of yours over the years. But if this issue can not be resolved by revising inquiries to soft inquiries I will not be using you in the future. There are many pay day loan companies that do not run a credit check at all. I do not understand why your policy would be any different for the same product. The inquiries in question are dated below : Check Into C Inquiry from XX/XX/2018 Check Into C Inquiry from XX/XX/2018 Check Into C Inquiry from XX/XX/2018 Check Into C Inquiry from XX/XX/2018 XX/XX/2018
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| 01/26/2017 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
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- False statements or representation
- Indicated committed crime not paying
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Web |
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I received a phone call from someone who refused to give his name only stating he was an investigator trying to locate me to give me documents. When I asked whose was sending him and what it was regarding he said Continental Processing at XXXX. He then began to describe the vehicle in my driveway. When I asked what that has to do with this he said because people run. He then told me I had 5 minutes to contact this company to resolve. When I called the company the same man answered the phone and transferred me to another man. This man was trying to bully me from the moment he answered telling me I had committed fraud and that I was doing illegal things. I asked him whom he was collecting for and he said I am not collecting. He stated that Check into Cash hired him to locate me because I frauded them. He said if I pay him {$600.00} they will stop. I asked what the {$600.00} was for and he said fees to locate me. I asked whom do I call to sort out the balance as these fees are more than the original debt. He said Check into Cash does n't want their money. We just want our fees. When I said this is illegal to charge in a payday loan he stated that it 's no longer a payday loan. You now owe us. I told him I would contact Check into Cash directly. Immediately the man that originally called me started blowing up my phone. I dint answer as I was on the phone with the other man. This man called me another 8 times and finally I finished my call and answered the first caller who started yelling at me said I ca n't run and that I was a thief. He said you have been notified and that I would be going to jail
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| 07/24/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Improper use of your report
- Credit inquiries on your report that you don't recognize
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Web |
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I went into Check into Cash to obtain a loan that I had been to before.
The following month, I noticed that the company did a hard credit check / inquiry. I contacted them and they informed me that they started doing them the month I came in. I explained that I was not told at the time I was in, nor was there any information regarding this in the store. They told me to call corporate.
I called corporate, and they told me that they indeed did start doing them the month I came in. They also stated that there should have been placards in the store mentioning this and that it was in the fine print of what I had signed. I told them that there were no placards relative to this in the store and that I was not told of this change. They again, referred to the mention of it in the fine print.
I had read near all of the extremely lengthy contract in the past before there was this change. Had I known or had they told me or had the placard up for me to read, I would have opted for another business nearby to do business with. This was explained, but they simply have no interest in my credit, the impact this has caused, or the desire to remove the inquiry that I did not authorize and was not made aware of them doing should I do business with them. I know in the end, it's the consumer 's responsibility to read everything. But, like I had said, I did previously. It should be their responsibility to inform clients of any changes or addendums they make.
I simply want this inquiry removed. It not only impacted my credit score, but looks bad having done business with this type of company to future creditors.
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| 07/13/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
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- Vehicle was repossessed or sold the vehicle
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Web |
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ON XX/XX/2017 XXXX XXXX MY XXXX XXXX XXXX WAS REPOSSESSED. I WAS IN CONTACT W/ LENDER ABOUT MY DEFAULT ACCT AND MADE SURE I MADE VERBAL CONTACT SO THAT MY PROPERTY WAS NOT SEIZED. COMPANY DID ANYWAYS. I HAD TALKED TO CSR 3X WEEK AND A DAY PRIOR TO REPO AND WAS NOT GIVEN ANY NOTICES AND I ASKED IF MY VEHICLE WAS OUT FOR REPO. CSR STATED NONE OF THAT INFO. WHEN REPOSSESSION OCCURRED COMPANY TOLD ME THAT A REPO EMAIL CAME IN EARLIER THAT WEEK THE NIGHT BEFORE I CALLED COMPANY CSR FAILED TO CHECK HER EMAIL AND THATS WHY SHE DIDNT KNOW MY CAR WAS OUT FOR REPO WHEN I ASKED. MY VEHICLE WAS IN A CAR WRECK PREVIOUSLY AND I COMMUNICATED THAT W/ COMPANY AND THEY STATED THAT IT WOULD BE OK. MY ALMOST LOST MY HUSBAND IN CAR ACCIDENT AND I HAVE BEEN THE ONLY WORKING SPOUSE IN MY HOUSEHOLD AS WELL AS CARING FOR MY HUSBAND. I EXPLAINED ALL THIS TO COMPANY AND THEY MADE IT SEEM AS LONG AS I WAS IN COMMUNICATION MY VEHICLE WAS OK. THIS WAS TOTALLY DECEPTION BY FAR. WHEN TALKING TO DISTRICT MANAGER I WAS LAUGHED AT AND ALSO COULD N'T GET A DIRECT ANSWER WHEN I ASKED '' SO I WAS UNAWARE OF MY CAR WAS OUT FOR REPO DUE TO NO ONE CHECKING EMAIL. WHEN REPO OCCURED BREACH OF PEACE WAS INVOLVED ALSO. REPOSSESSION AUTHORITY KNOCKED ON MY DOOR ABRUPTLY AND I WAS SCARED TO OPEN DOOR I WENT OUT THE BACK OF MY PATIO AND MET HIM IN FRONT. AS I WALKED UP TO HIM I ASK WHY HE HOOKED MY CAR AND I JUST SPOKE TO COMPANY 24 HRS PRIOR AUTHORITY TOLD ME TO CALL STORE ASK I WALKED LITERALLY 5 FEET TO MY DOOR TO GRAB MY PHONE TOW TRUCK TOOK OFF AND SPED THRU A SEWAGE HOLE RAN APT COMMUNITY STOP SIGN AND 1ST STOPLIGHT ON CORNER.
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| 03/03/2018 |
Yes |
- Debt collection
- Payday loan debt
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- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
Servicemember |
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Reference my CFPB complaint, ID # XXXX, to Check into Cash INC., submitted on XX/XX/XXXX ; and Check into Cash INC. response to this CFPB complaint on XX/XX/XXXX.
In XX/XX/XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX reported a Delinquent Account in Collection, from Check into Cash INC., to all three Credit Reporting Agencies. The First Date of Delinquency for this Collection Account is showing as XX/XX/XXXX. In my above referenced CFPB complaint, I requested Validation of this Collection Account from the Original Creditor, which is Check into Cash INC . In their response, Check into Cash INC. stated that the Delinquent Account has been recalled from XXXX XXXX XXXX, XXXX XXXX XXXX ; and my outstanding balance is forgiven. They also Validated the First Date of Delinquency is on or before XX/XX/XXXX, which was when they FIRST sent this Delinquent Account into Collection.
Per the FCRA, based on the XXXX XXXX XXXX XXXX XXXX, which is on or before XX/XX/XXXX, this Collection Account is over 7 years old, therefore TOO OLD to be on my Credit Reports. XXXX XXXX XXXX, XXXX XXXX XXXX should have never sent this Collection Account to the Credit Reporting Agencies.
Since Check into Cash INC. is the Original Creditor, they should furnish all three Credit Reporting Agencies { XXXX XXXX XXXX XXXX } with the Validated Date of First Delinquency, which is on or before XX/XX/XXXX. Additionally, XXXX XXXX XXXX, XXXX XXXX XXXX, and/or Check into Cash INC. should have this Collection Account deleted from all three of my Credit Reports.
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| 05/11/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
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- Problem with the payoff process at the end of the loan
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Web |
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In XX/XX/2015 I went to the XXXX XXXX check into cash building. I paid XXXX as a settlement agreement for my XXXX remaining balance on my vehicle title loan. I never heard from this company again.
Then on Wednesday I get a call am from a man named XXXX asking for me by full name never mentioning he was calling from check into cash in Nevada. I was in a meeting and my assistant called him back and he was unavailable she spoke to a woman who didnt give her name who started saying I HAVE not HAD a title loan with this company ... when my assistant told her point blank I was in with a client and she was my assistant. So A ) they have no right to speak to anyone about any sort of loan ive ever had with them to anyone but me. Then she started asking my assistant for my address and where I lived and my assistant was totally freaked out. The woman told my assiatant she is in nevada and with check into cash. B ) they have no right to ask personal questions about where I live or what my address is. When I called back I spoke to a woman and told her I was recording the line to whi h she responded she was recording but she wasnt allowed to speak on a recorded line told me I never paid them and they will have the police find me and arrest me and make sure I pay for stealing from them. I told her everything they are doing is illegal and I was filing a complaint. They cant have the police come and arrest me when I paid them 3 years ago. Why wasnt I informed of an issue at any point over the last 3 years?!?! She hung up.
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| 11/26/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Can't stop withdrawals from your bank account
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Web |
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In XXXX of this year I received a high interest loan from XXXX XXXX. In XXXX I was unable to keep up with the payments which were not moving my balance and requested that the cease EFT debits- which they did.
In XXXX the loan was sold to CC recoveries. In doing some research it appears this loan is not legal in the state of VA. I called CC Recoveries on XX/XX/XXXX and advised I plan to report the illegal loan to the states AG and requested a copy of the contract. I was assured it would be emailed to me by COB that day. The collector asked me repeatedly if I could make a payment - which I told them I could not. The collector ended the call by stating they will continue to pursue the debt and I will get daily calls ( they call MULTIPLE times per day ). Fast forward to today ( XX/XX/XXXX ) I go to check my bank account and see that CC Recoveries has withdrawn nearly {$700.00} from my checking account. I did not authorize this withdrawal. I called their office and spoke to XXXX who advised since I authorized XXXX XXXX, that authorization carried over to their office - although revoked. How can this be? They are a 3rd party who I have no agreement with, I told them I was disputing the legality of the debt under VA law and they still believe they can randomly hit my account for {$700.00}?
This company and XXXX XXXX need to be investigated for illegal practices- repay phone calls, unauthorized withdraws, legality of loan in VA.
CC Recoveries can be reached at XXXX. My account number is listed as XXXX.
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| 04/28/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Struggling to pay your loan
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Web |
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This complaint is about Check Into Cash on XXXX XXXX XXXX in XXXX, TN. I had a payday loan with the company and then lost my job. Well, even though I got behind, I told them that I wasnt working and would be sure to pay it once I was working again and got caught up. I revoked their right to ACH my account, however, on Tuesday, XX/XX/XXXX, I woke up to being - {$290.00} in my bank account from where they took the payment out. I wasnt mad. I knew I was behind and that I was due. The next day, I checked my bank account, looked at my statement, PRINTED IT OFF, took it up there, showed them where it had cleared leaving me negative and rewrote my loan because I had to pay my electricity or it would be cut off the following morning and my gas light came on that morning.
My bank ended up RETURNING the fee to them the following morning, Friday, XX/XX/XXXX, 48 hours after theyd pulled it out. Today is Saturday, XX/XX/XXXX and I have since received 7 calls from them since I told them on the phone that I wouldnt be able to take care of that until I get paid on Wednesday, XX/XX/XXXX. They are harassing me. Only leaving one voicemail per day, but calling between 5-7 times per day.
I work in XXXX. I give installment loans and we do our own collections until a customer is charged off. Our regulations in MY company and every company Ive worked for is that you can NOT harass a customer ESPECIALLY if youve already spoken to them. It is XXXX and Ive received 6 calls on a SATURDAY.
This is definitely harassment.
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| 01/23/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Charged fees or interest you didn't expect
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Web |
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On XX/XX/XXXX I contact our XXXX loan company in XXXX, Virginia, CHECK INTO CASH and asked 1 ) do I have a grace period for the loan and how long it was. 2 ) what is the amount of late fee and 3 ) what was my husbands loan pay off amount. I was told that my husband and I had 7 days from payment due date before a {$25.00} late fee was added. I asked no more than {$25.00}? XXXX at CHECK INTO CASH told me no. Just {$25.00}. She said my husbands PAY OFF amount was {$760.00}. I asked if I pay it off on XX/XX/2021 would it still be {$760.00}? She said yes. She said it wouldnt even be 7 days late. I phoned CHECK INTO CASH today to pay my husbands loan off and was told by XXXX that the amount of payoff is {$970.00}. I told her what XXXX had said and she said that 30 days of interest had been added on! I told her NO ONE at CHECK INTO CASH had told us that. Even on the day we rolled it over for the last time due to some new law passed by the governor of VA about no more payday loans as told to us by XXXX at CHECK INTO CASH on XX/XX/XXXX. She said we could pay it off then or start making payments. Today XXXX stated since we hadnt made our first payment yet that the pay off was not {$760.00} it was XXXX with the 30 days of interest!
This is FRAUD!! I can only imagine the people being charged like this who dont understand like I dont!! Since this is a new way to loan because of the new laws by our governor I dont think THEY understood in XXXX or they just didnt disclose. Please help me!!
XXXX XXXX XXXX
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| 07/27/2018 |
Yes |
- Debt collection
- Payday loan debt
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- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
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Web |
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I received a call from XXXX XXXX, didnt say the company name other than the transcription of the voicemail she left. I called her back and they said that I owe {$910.00} and they will settle for {$760.00}. They said it was from prior to 2013 but didnt have exact date and amount. I asked for documentation because I do t recall this and she said I would need to get my attorney to request that at this point and I only had til XXXX to resolve this issue. Here is the transcript of the voicemail that was left prior to me calling back : special ending in XXXX my name is XXXX ______ I'm calling out of the processing division _ location services off of trying to locate XXXX XXXX of a formal complaint eight and three counts of raw charges that are currently pending against you please be advised it is in your best interest to make immediate contact with the _________ a senior associates in the legal department have already obtained to legal ______________ _ _________ case in court against you if you have a legal right to contact appointment directly prior __ processing which is scheduled to have local ___________ sent to your residence and ____ seven appointment to have your process please contact the legal department _____ __ XXXX XXXX issues standard time today to possibly prevent any further charges moving forward against you carry supplies of XXXX extension XXXX please make _____________ case back it in XXXX this is your last and final notification best of luck to you ___________
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| 08/01/2018 |
Yes |
- Debt collection
- Payday loan debt
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- Attempts to collect debt not owed
- Debt was result of identity theft
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Web |
Servicemember |
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On XX/XX/XXXX, I received a phone call from this company. I spoke to a person who represented herself as a supervisor. Her voicemail says her name is XXXX. Another agent referred to her as Ms. XXXX, I believe. She recited my name, birth date, and even social security number correctly. She purported to be looking for my address or place of business for the purpose of service of process regarding a complaint made to their company by another company ( Check into Cash ) regarding alleged loans from XX/XX/XXXX and XX/XX/XXXX.
I refused to provide any additional information. However, I told them that I made no such transactions and that I suspected identity theft. I also asked for the contact information of the attorney or law firm handling the matter, so that I might contact them to resolve the issue. I was informed that there is currently no attorney involved. That their company refers cases to various unspecified attorneys. I asked to have them provide me the name of the firm or attorney to whom they refer the case when they do so. They refused to provide any information. When I told them that I am a XXXX XXXX XXXX, they asked for my XXXX XXXX. I told them that it is a matter of public record and that they can contact the XXXX XXXX or look it up online.
I asked Ms. XXXX whether the company is registered to do business in California. She stated that it is. However, I have not located any registration for this company with the California Secretary of State.
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| 02/10/2019 |
Yes |
- Credit card or prepaid card
- General-purpose prepaid card
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Web |
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I purchased a prepaid visa from Check Into Cash ( aka XXXX XXXX XXXX ) they sold me a card for {$6.00} and it was due to expire in 45 days. I was told they were going to send me a card with my name on it, twice. After not receiving the cards and my transactions being declined at a charge for declining it was determined the lady that sold me the card put in the wrong zip code. I asked they resend a card since I never rec 'd the personalized card in the mail. I never rec 'd any cards in the mail. I went to the store, Check Into Cash in XXXX CA and asked that they give me a new unexpired card, transfer my funds since the card was expired and I could no longer have access to my money. I also loaded {$500.00} cash onto what was supposed to be the new card. The lady took my card and loaded it on an expired card and tried to send me on my way. When I asked why she would do that she said I would have to purchase a new card and call and have the money transfered. I told her I wanted my cash back and I WAS NOT going to pay for a new card when I was promised a personalized card in the mail. I have no access now to view any transactions, and my funds are disappearing. I can not log in and everytime I call the XXXX # and push option 2 for english I get hung up on. I am out over {$580.00} and I can not get answers to where my money went. Also, while I was in trying to get this all sorted out, every person that walked in had the same complaint.
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| 01/18/2017 |
Yes |
- Consumer Loan
- Installment loan
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- Problems when you are unable to pay
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Web |
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I was told I was only giving permission for Check into Cash to ACH upon my request. I was verbally assured they would not ACH without permission. I am requesting to withdraw my permission for them to ACH my payment and they refuse to tell me how to do so. They also debited my acct prior to my due date and stated that was the policy. I have no issue paying what is due but they are not following what I believe they stated their procedures were. They amount they debited has also increased without informing me. Their rep states she calls multiple times, day after day without any response from me so she is forced to debit my acct. This is also untrue. I made them very aware of my work hours and that I am unable to answer at those times and I always call back as soon as possible. She states that is what prompts her to ACH debit my acct when in actuallity she only contacted my once the morning my payment was due and did not leave a message. She has not called back until 4 days later after the payment was debited. When I returned her call today she stated she called to " make sure '' it was ok they debited my acct. They ACH was sent through on XX/XX/2017. She called on XX/XX/2017 and left no message. She did not contact me again until today and I returned the call promptly after work hours. The debit was NOT done because lack of communication as she states. It was done prior to the due date and prior to any contact from their office.
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| 03/16/2017 |
Yes |
- Debt collection
- Payday loan
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- Taking/threatening an illegal action
- Threatened to sue on too old debt
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Web |
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I received a voicemail stating the following " XXXX, My name is XXXX, i am reaching out to you today as a courtesy in regards to documentation that was placed attached to your name and social security number i have to review this matter and i want to give you a chance to provide a statement on your behalf prior to my recommendation being made. it is imperative i speak with you to discuss this matter further i can be reached directly at XXXX and when returning the call please refer to reference number XXXX ''. I contacted this bussiness back to see what this was concerning and the party i spoke with stated i had a debt that was owed and was pending trial. He stated they would be sending my information to an attorney and i could dispute it then. I explained i would like him to notate that i am verbally disputing the debt and that the statue of limitation to collect on this debt had past. he continued to talk over me and stated i would have my day in court and could do so then. i explained that i would like to speak to the attorney handling the case. He refused to give me the information i asked for. I asked for the oringal creditor information and he stated he did not have that info and they would not speak with me. During this time he did not provide a meaningful disclosure or the mini miranda. I asked mutliple time if he was a debt collector and he refused to answer my questions. He became upset and terminated the call.
|
| 09/06/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Problem with the payoff process at the end of the loan
|
|
Web |
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I had gotten a Payday loan from a loan company I had been doing business with off and on for 2-3 years. The loan was for {$150.00}, at {$170.00}?? Something payoff in 30 days. I'm guessing on the date but I believe it had to have been XX/XX/2018 or close to it. I was short on my pay off and went to XXXX & XXXX in XXXX Oklahoma, to the Check in 2 cash.
I assumed that I could pay the interest on the loan and possibly a late fee or processing fee and right a new check for the same amount, they would shred the same old one and I'd pay the original debt off the next month.
First of all the XXXX woman who i Had never seen or talked to before representing the loan company was almost immediately unprofessional. She was blatantly and obviously flirting with me and saying well you've been in time and time again and been paying so get my phone number, I said I can pay you something to day just not all of it, she replies like I said get my phone number which she hand wrote on the back of a card we can work something out, how much you got. Anyways long story short I wound up giving her {$60.00} cash wrote a new check for a prorated amount less than the original one which she was supposed to shred I don't remember the exact amount but it was less than the original {$170.00} here a few months ago she had tried to cash both ok f them multiple times to my new significant financial loss. If you need more information contact me.
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| 01/26/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
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In XX/XX/XXXX, I received a notice that I had a hard pull on my credit report from a company, Loan by Phone based in XXXX, TN. It was fraudulently pulled using my SSN, address, and my maiden name. We filed a police report in XXXX, TN. However, no loan activity showed up on my credit report. A few months later, I received letter that this debt had gone into to collections through XXXX XXXX XXXX. I told them numerous times that they had the wrong person. All through this, there was nothing on my credit report regarding this other than the hard pull which fell off in XX/XX/XXXX. Occasionally, I would receive notices that I could settle the debt, but because it was NOT on my credit report, I could not dispute it. I continued to tell them that it wasn't me.
Then in XX/XX/XXXX, I received a notice that my credit score had dropped 25 points because this company had put me into collections for {$500.00}. Suddenly, this showed up on my credit report, but it was never even listed as a loan before. I have tried disputing this with the credit bureaus and they say it is resolved because this fraudulent company tells them that the debt is mine. I have reported this to the XXXX in New York ( where XXXX is located ). We have requested via certified mail that we receive information from XXXX that the debt is valid and we have yet to hear anything. I need this taken off my credit report and my credit score restored.
|
| 07/12/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Problem with personal statement of dispute
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|
Web |
Servicemember |
|
XX/XX/XXXX XX/XX/XXXX Check into cash XXXX XXXX tn XXXX granted me a loan which is paid off now .i was told that it would be a soft hit on my credit report i dont know why they hit it again in XX/XX/XXXX since they already hit it in XX/XX/XXXX ... Anyway i check my credit report last nite and it said check into cash CHECK INTO C XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) XXXX hit my credit report twice and hard it lowered my score badly - the person working at the time explained everything to me and said it was a very soft hit and to sign here i did. .I call the address above today it is the corp office and told her i disagreed with what they did all she was going to do is send me a copy of what i signed she ask me the name of the person that told me that but the people that worked there no longer works there any longer - My husband was standing beside me when i ask and when she told me it was a soft hit to my credit anyway she said that she would not remove it - i do not think it is fair and i told her that i was going to warn others i already told my husband he needs to check his report and stop going in there. personally i figure the reason they are hitting peoples credit report so hard is so they can ruin peoples credit and they will keep coming back in there and getting loans.
Is there any way you can get it removed from our credit report? Please
|
| 05/26/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
In XXXX, I had taken out a payday loan with Check into Cash. It has always been a soft inquiry on a credit report and they tell you that it will only be a soft inquiry.
In XX/XX/XXXX, I had applied for a credit card and was denied because of to many inquiries on my XXXX report. After looking into it, I found out that I had two hard inquiries from Check Into Cash from XXXX, one in XXXX and one in XXXX.
In XX/XX/XXXX, I went to the store, and was needing to do it again. I asked the ladies at the store about the hard inquires and they insisted that it should never be a hard inquiry and that some other people were having issues with this also. After taking out the loan, I got a notification about an inquiry on my report. Sure enough, it was a third hard inquiry from Check Into Cash.
When I went in to pay off the loan, the lady said that she had spoke with her boss and any problem on the credit report was on XXXX 's end. I contacted XXXX and they wanted a letter from Check Into Cash stating the inquiries should not be hard. Check into cash sent a letter about the XX/XX/XXXX inquiry, but not the other two. XX/XX/XXXX has now gone off but the other two still remain on there.
This has had a negative impact on my credit score for the last two years, and I would like to get this issue resolved for me and anyone else that this has affected.
Thanks
|
| 01/31/2018 |
Yes |
- Credit card or prepaid card
- General-purpose prepaid card
|
- Problem with a purchase or transfer
- Card company isn't resolving a dispute about a purchase or transfer
|
|
Web |
Servicemember |
|
On XX/XX/XXXX two separate unauthorized, fraudulent transactions were charged to my " XXXX XXXX '' Visa DEBIT Card. The transactions were used at XXXX XXXX. I contacted the Card Issuer immediately upon learning about the transaction and had the card closed and re-issue a new card. First ( 1st ) transaction was for {$190.00} -XXXX XXXX and the 2nd transactions was for {$240.00} -XXXX XXXX . I reached out immediately to the merchant as well ( XXXX XXXX ) to let them know my card was fraudulently used and contact authorities the card is being fraudulently used. Upon checking, XXXX XXXX Representatives could not tell me who used the card nor could they verify that the card was even used in their system. At first contact with XXXX XXXX, I was told their dispute process is " 40-60 days! '' Its been both, a very frustrating process and experience dealing with this company, XXXX XXXX aka XXXX XXXX XXXX. They kept on giving me the runaround, for several weeks from XX/XX/XXXX through XX/XX/XXXX. I had to encounter rude, lackadaisical representatives at XXXX XXXX aka XXXX XXXX XXXX and long delays getting any information regarding the 2 fraudulent transactions on my debit card. Then they waited to send me a letter mysteriously dated XX/XX/XXXX. But it somehow verified and postmarked by " XXXX XXXX '' on XX/XX/XXXX, that my claim has been denied.
|
| 10/24/2016 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I was contacting several months ago about a loan the I thought was paid XX/XX/XXXX but the company failed to take the amount out of my account and then waited until XX/XX/XXXX to contact me. I made arrangements with them in XX/XX/XXXX to pay the debt over several months. The payments were processed appropriately in XX/XX/XXXX and XX/XX/XXXX then in XX/XX/XXXX they began contacting me constantly threatening me because a payment did n't post, yet according to my bank, they never attempted to process the payment. I have tried working with them and have given financial information multiple times yet they keep contacting me saying payment has n't been made ( bank statements show they have or that they never attempted-initially the XX/XX/XXXX payment then after 3 conversations and sharing info, it finally was processed. XX/XX/XXXX payment was not attempted ) and asking for my bank info repeatedly. They call multiple times in a short period of time ( 3 times today in 90 minutes ) threatening me and telling me what I owe will triple, etc. they have even hung up on me when I ask them why I need to keep doing this ( share financial info ) when I have authorized payments to be taken out according to the terms of the agreement I signed. I have attached the XX/XX/XXXX document showing future payment terms. I also had payments processed earlier.
|
| 10/14/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened to sue on too old debt
|
|
Web |
|
|
Yesterday I received a call from XXXX at XXXX stating that my name was part of a complaint filed and I would be getting served. I needed to make available someone willing to sign some documents on my behalf. She said she was with a law firm.
I called back and spoke to XXXX. She said I was being sued by check into cash for {$220.00}. Docket number XXXX.
I told her I paid this debt last year/early this year. She stated I needed the letter. I told her to give me some time to pull my bank statements but that I never received the letter.
I pulled up my records ( written and bank ) and saw where I paid {$100.00} every 2 weeks to XXXX XXXX XXXX. With the final payment of {$110.00} being paid on XXXX XXXX, 2015. I spoke to XXXX about this transaction. The number on my statement is XXXX.
This morning I tried to call XXXX and no numbers work so obviously, I believe I have been scammed.
I called XXXX this morning to ask her the name of her firm. She said XXXX Law. I asked if she could tell me the court the summons was filed in. She could not. I asked her who the process server is, she could not tell me. Her ext. Is XXXX.
She asked for my email and said she would look into it. I gave her an email I do n't use.
Now, I have to research XXXX and XXXX and hopefully can recoup my monies if I was scammed.
Please look into both companies.
|
| 05/12/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
This showed up on my credit report on XX/XX/2021, in the amount of {$1700.00} from some company by the name of XXXX XXXX By Phone.
In XXXX, someone attempted to file unemployment in my name, also NOT me, ( I work for XXXX XXXX in XXXX Ohio and was notified by my employer someone had fraudulently filed for unemployment on my behalf, I filed a police report ).
I'm not sure if someone had gotten the above loan by phone in my name or not, however, this was NEVER my loan, I've never gotten a loan like this. I've tried disputing it to no avail.
I will NEVER pay something that's not mine, however, it has impacted my credit score.
I need this removed from my credit, I've tried contacting the company at XXXX and they keep hanging up on me, which just screams scam. I'll call, they get my name and email then put me on hold while they " transfer '' me and that's when the call drops, I've tried a dozen or more times to get thru and each time that's what happens.
This is most definitely a fraudulent charge and I need it off my credit. The dispute I filed thru the credit bureau came up with nothing.
I don't understand how someone can do this and it affect MY credit and nothing happens to the scammers involved in getting a loan with my stolen identity.
Thank you so much for any help you can give XXXX XXXX XXXX XXXX XXXX
|
| 10/10/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
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XXXX client, XXXX XXXX is a victim of identity theft. She reviewed an XXXX credit report showing an inquiry from XXXX XXXX XXXXXXXX ( XXXX ) from XX/XX/XXXX that she did not authorize. An official dispute of this inquiry was provided to XXXX XX/XX/XXXX, however XXXX replied they were not able to research the issue further due to lack of information. XXXX was provided, the date, the credit bureau and the PII of my client, this is more than enough information to find and remove data from a credit report. A credit report obtained XX/XX/XXXX listed the XXXX inquiry still listed under XXXX. This is a violation of the FCRA. Recent changes to the FCRA ( Sec 621 ( a ) ( 2 ) ) have increased penalties for violations for failure of " duty to correct ''.
XXXX client, XXXX XXXX is a victim of identity theft. She was notified that her information was used to obtain a cash advance loan with Check Into Cash on or around XX/XX/XXXX for an amount of {$850.00} dollars. An official dispute of this was provided to Check Into Cash XX/XX/XXXX ; however a credit report obtained XX/XX/XXXX still listed the Check Into Cash inquiry under XXXX and as of this date Check Into Cash has failed to reply as to the status of the dispute, this is a violation of FCRA and my client 's consumer rights.
|
| 10/17/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
XXXX XXXX appeared on my credit report on XX/XX/XXXX and on XX/XX/XXXX. I have never applied for an XXXX XXXX card. I been an authorized user on my mother card the last past 3 years.
XXXX XXXX appeared on my credit twice as an inquiry on XX/XX/XXXX. I reached out to them and I was told they could n't give me any information on the account because I could n't verify any information.
XXXX appeared on my credit report as an inquiry on XX/XX/XXXX. I did not authorize this inquiry.
Check into Cash appeared on my credit report as an inquiry twice on XX/XX/XXXX. I called several times regarding this matter I could not get in touch with anyone.
XXXX appeared on my credit on XX/XX/XXXX and XX/XX/XXXX. I 've been an authorized user on XXXX XXXX XXXX account since XX/XX/XXXX.
XXXX/XXXX appeared on my credit as an inquiry on XX/XX/XXXX. I never had an account with this company.
XXXX XXXX appeared on my credit report on XX/XX/XXXX. I do n't know where this company is located but I did not authorize this inquiry.
XXXX/XXXX appeared on my credit report XX/XX/XXXX. I did not authorize this inquiry. I tried calling but I can never get through to who I suppose to talk to about this matter.
If you need any documentation you can email me at XXXX.
Thanks
|
| 09/25/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Loan payment wasn't credited to your account
|
|
Web |
|
|
Ive taken loans out with Check Into Cash before and have not had issues until this most recent time. They were to take out about XXXX every other week, on my payday directly from my checking account.
It ended up, the first couple payments were never taken from CIC and the funds were there, available. I then get a letter from CIC stating the loan has defaulted. I have NEVER defaulted with CIC.
I called the XXXX number to the XXXX XXXX branch and spoke with staff there and I followed up on the letter to see what was going on. I also requested to speak with the branch manager and demanded any interest that has resulted from CIC failing to automatically take out the funds as agreed initially in writing, to be credited to the account. This is unethical, fraudulent practice and only benefits CIC.
Also, they are supposed to the the money out of my checking account on the FRIDAYS I get paid, per the payment schedule noted in the loan documents and what was agreed to.
The monies are not taken out until the next business day, which can be 4 days later if that Monday is a holiday. These are deceptive practices and will only result in increased interest. I want my loan audited, and credited any and all interest that was wrongly charged.
|
| 07/14/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
On XX/XX/XXXX, I received an alert on my credit report of a collection from XXXX XXXX XXXX and an alert of an additional address that is out of state ( also added by this collection agency ). The collection was opened 2 months ago and the original creditor is said to be Check Into Cash with the amount owed being {$610.00}. I immediately called XXXX XXXX XXXX and in speaking with an associate, I was told that the account with Check Into Cash was opened XX/XX/XXXX with a payment being made to/from some bank account that I had never owned. There are several things wrong with this situation : First, XXXX reports a collection to my account for a payday loan without any prior notification. Second, an address that I have never lived at ( in another state ) is being reported to XXXX by this company. Third, payday loans are illegal in the state of Georgia and I have never resided anywhere else! Fourth, the I have never banked at the institution named by the associate I spoke with on the phone. Since I am currently involved bankruptcy and have had identity theft issues in the past, I was told my only recourse would be to file a police report ( for fraud/identity theft ) and then fax it to them ( XXXX ) so that they could investigate.
|
| 06/26/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
I noticed on my credit report that I check weekly a hard inquiry was on there from check into cash. This did not make sense to me since I am not new to them. I am a long time customer. And besides, payday loans advertise " no credit check. '' I called and asked why that was on there and the lady said they are now doing something new where every 60 days that do a credit check. I said " that 's going to be alot of hard inquires on my credit report! '' She stated this was new and that since it was considered a loan they could do this. '' My problem is that I was never notified of this " new '' change and that I did not give them permission. If I had n't checked my credit report I would have never known about this. Checking someone 's credit report every 60 days will indeed ruin their credit very quickly. I myself and planning on paying them off very soon and never reborrowing. I can not afford to have my credit ruined to the point where I have to depend on payday loans. I 'm thankful I am rebuilding my credit and am glad I found this out before I have an outrageous amount of hard inquiries on my credit report. They should have disclosed this to customers and they should have gotten my permission.
|
| 01/16/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
|
|
A person named " XXXX XXXX '' called me, friends, ex family, my husband 's ex wife, who knows who all- looking for me to discuss a " Fraud '' activity, and even giving more details than that. When I called her back, gave her the case # XXXX she left on the voicemail ; she said she was with the State of OK Fraud Dept, and I have two pending litigations, felony charges- that are about to be placed against me for taking out an electric payday loan and not repaying. She said I had to make a statement at that time, which I told her I was not prepared to do so. I repeatedly asked what company she worked for, and asked why they are just now contacting me 8 years later, and why is this being discussed via phone call, when I've received no mail or anything regarding this. She wanted to ask me questions on a recorded line, when I put an end to the conversation and told her that I wanted something in writing. She told me they are pursuing charges now, and " Good Luck ''. She gave out my personal and confidential information to anyone who answered the phone. This payday loan is from 2012. Although, I'm not denying I had one, threatening to have me arrested unless I pay in full on the phone is too much.
|
| 08/09/2016 |
Yes |
|
- Payment to acct not credited
|
|
Web |
Servicemember |
|
This was a request to send a certified original copy of a clear title to the above named owner of the XXXX Dodge Ram 1500 ; XXXX XXXX XXXX. According to transactions records from the trustee 's office, the claim has been satisfied with the amount of {$2000.00}, additionally, a XXXX vehicle ; XXXX HYUNDAI XG350 has a court order removal as of XXXX/XXXX/XXXX and was surrender following an accident. Police reports indicate the title owner was notified and the vehicle was taken to storage.
On XXXX XXXX, XXXX, Check into Cash was called and XXXX spoke with XXXX XXXX. XXXX denied the vehicle was removed from bankruptcy and continued to state the trustee is sending payments for he XXXX Hyundai and the amount owed is {$800.00} and the amount for the Dodge Truck is {$1500.00}.
Attached please find trustee completed payments, and court ordered surrender collateral. Please be aware that violations under bankruptcy codes are subject to a federal a law suit against creditors, which will include penalties and payments of attorneys ' fees.
Honorable Judge XXXX XXXX XXXX ; chief of the XXXX District Bankruptcy Court in Texas will be notified of creditors unwillingness to comply with court orders.
|
| 01/25/2016 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
On XXXX a message was left on my voice mail from XXXX XXXX XXXX with XXXX and XXXX XXXX XXXX treating me with XXXX and issuing a warrant for my arrest and contact him at XXXX he left this same massage with my brother and at my place of employment I called back and said he was calling it regard debt from check into cash comapny from 2009. I inform him that the treat of criminal charges was again fair debt collection practices act and i was going to file a complain with cfpb and the state attorney. he reply said that the FDCPA doesnt applied to him because he is a lawyer. then is started to be rude and calling XXXX that i was thief and hang up phone. Then 2 mins later he call me again that contact someone at my work. I inform him that the law in state of California was protecting me and i did n't do anything criminal. the he starting to treating again claiming i was going to me arrested that evening and he can call me from any number and that he can said what ever he wants all that he was being verbally abuse calling XXXX and listen you XXXX, and using XXXX XXXX XXXX and XXXX XXXX that there was nothing i could do. i told him i was going to file a civil complaint and hang up the phone.
|
| 05/18/2016 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
A man who said his name was XXXX XXXX called my cell and left a message stating they had delivered a 21 day notice to my residence and it was now day XXXX hours to call him to settle the matter before a process server was sent out to serve me. Case number he gave was XXXX. In the voice mail he never identified the company he works for, nor the company the case that was referred to his office was for. He then called my employer less than 5 minutes later and threatened me on the phone. Refused to tell me who the debt was for until I in turn demanded a fourth time to know what the debt was for. He finally said the debt was from Check Into Cash payday loan. Said the amount due was for over {$700.00} but I do not recall ever taking a loan out for that amount, and the last loan I took out was over 3 years ago. It is my understanding the statute of limitations for a lawsuit in Kansas is 3 years. He wanted to know since I work for a law office when I was going to pay the debt. When I told him not to call me at work and told him I was aware of the FDCPA he hung up on me. The number he called from was an unknown number but he left a number that ca n't be traced to a specific company on XXXX.
|
| 03/09/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
Yes I received a letter from check into the cash via postal Service. The letter alleges that I owe him a debt for a loan I took out. According to my knowledge and my records I have not taken out a loan with Check Into Cash since the late XX/XX/XXXX or early XX/XX/XXXX. The letter instructs me to get ahold of check into cash within 10 business days to pay in full a loan that I allegedly took out. If I don't get ahold of them within the 10 days they threatened lawsuit and garnishment of wages. The letter also alleges that they've tried to get ahold of me several times which is not true. What the letter does not say is the dollar amount of the debt and the date in which I took out the loan. I'm not sure what they constitute as reaching out to me on this matter. Because the only contact I've ever had with this company in recent years is to forward emails that I have received from them or someone on behalf of them stating that they are going to sue me because of a defaulted loan. In each case I was contacted by the company themselves and told that it was a scam. Outside of that check into cash has not reached out to me on any alleged debt that I owe them.
|
| 09/07/2017 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
I have been a victim of fraud. Several credit/loan accounts have been opened in my name. Including accounts for XXXX XXXX XXXX XXXX XXXX, XXXX XXXX ( XXXX Card ), XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX ), XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ), XXXX XXXX ( XXXX XXXX XXXX ), XXXX XXXX, XXXX XXXX XXXX, several Payday Loans, Installment Loans and Checking and Savings with XXXX XXXX. The bank account these were maintained through was fraudulently opened through several prepaid debit card accounts and a XXXX XXXX account and XXXX Bank Account. The bank account these were maintained through was fraudulently opened through several prepaid debit card accounts and a XXXX XXXX account and XXXX Bank Account. My mail had also been intercepted by the perpetrators for over two years. ANY good that were shipped and bought with ANY of those accounts I DID NOT Receive. Several Payments were made to keep accounts looking good while maxed out so I DID NOT find out about the accounts until much later and the damage had been done. The prepaid bank accounts, XXXX and XXXX accounts that made payments on these alleged accounts was opened and funded fraudulently.
|
| 02/29/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I had made a payment agreement with XXXX XXXX, XXXX and I asked before they were going to take money out of my account that they were to contact me before to assure the money was available because my funds were short due to lack of work because of weather they never contacted me and I had needed the money for rent and asked if they could postpone my payment for a week and they told me I was basically S.O.L and just rude. I received many phone calls throughout the day and this went on for months and I answered the call while I was at work and was greeted with hostility and I had informed them I was at work and I would call them once I get off then the lady had told me that I needed to speak to her and handle the situation then and now and said I needed to step back and deal handle it now otherwise they will cancel my agreement immediately I was not able to spend my time with them at that point but she was VERY rude and I had lost my cool and said a bad word as I was hanging up and then received another call from her manager and he basically scolded and belittling me then informed me they cancelled my agreement.
|
| 03/11/2018 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
When checking my credit reports I noticed that this XXXX XXXX XXXX is reporting that I owe a debt in the amount of {$390.00}. The original creditor shows as company by the name of Check into Cash INC and I have no idea who either of these companies are and have never taken out a payday loan with the company Check into Cash. I have searched both companies and have discovered several complaints, accusations of fraud and lawsuits. I have never been notified of this so called owed debt ; by phone or mail. This account just showed up on all three of my credit reports without any notice or opportunity to challenge the validity of the account. Both companies appear to have a history of shady business practice and refuse to fall victim to whatever scam is being ran.
This account needs to be deleted from all three credit bureaus. This is not my account and I am not sure how this company obtained my information but they need to lose it and remove this account from my credit reports ASAP. If the account is not removed for all three credit bureaus I will have no choice but to seek legal advice and take legal action
|
| 01/19/2018 |
Yes |
- Debt collection
- Private student loan debt
|
- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
|
|
Web |
|
|
We are currently living in a hotel situation vouchered, we been threatened with the selections ive made including damage to credit, future locations and privacy.
We have filed for bankruptcy, and do not have any money or discussion with anyone since XX/XX/2012 on how we can altleast get out of the violence from tbe housing crisis On numerous occasions including today, we have no resilience against the money received and recently stolen from us from a place were we only use for luggage sleeping bags and food storage.
We had about XXXX stolen from us in just seconds.
No reciepts no identification, harrassed hassled in public and private area were we pay for privacy ... each address is never kept safe of confidential, no cooperation on anyones part.
XXXX California, we currently are working on changing our unit but each time there's an issue with controversy.
I would appreciate if atleast someone can help us get the money from those who stole it, while were we only using places for sleeping bags, luggage storage and food storage.
XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX
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| 04/28/2015 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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I applied for a title loan in XX/XX/2014. It was not clearly explained to me that you are paying off mainly interest, very little would go toward the loan princiable. For example I pay XXXX only {$10.00} would be applied toward the principal, the rest would go to interest. No matter how you pay unless you pay the loan off in huge amounts there is no way you can catch up the interest. Now I am struggling to keep up and have fallen late on the loan. When I make a payment it all goes to interest and none is applied toward the princiable. I talked with the regional director for the XXXX California Check into cash to try and work this situation out and have been threaten with losing my vehicle. I have paid approximately XXXX dollars in interest alone. That is more then I borrowed. I have done all I can to pay this loan back and have come to realize that unless I pay it all at once I will not be able to end this cycle. This company targets people who have credit problems and misleads them to believe they are helping. It is only after you have fallen into there trap that you realize it.
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| 05/22/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
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Web |
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I just don't recall any debt from CHECKINTOCASH, I just notice a collection account on my credit report and I doubt is mine, I called to the agency to pay the bill just because I don't want to have that derogatory information on my personal credit report, I asked the collector that I just don't want to waist their time with long investigations and disputes, I was in the position to pay the bill if they can delete the collection account from my credit report but the collectors don't provide me a clear YES or No, they just said I can pay if and " SEE WHAT HAPPENS LATER ''. So I requested a validation of debt and must important where and when this loan was approved since I feel is not mine or is identity theft, The collection agency claimed they are collecting on behalf another collection company so THEY DON'T HAVE THE FILES AVAILABLE but they will request it and send a validation of debt to my mailing address. I haven't received any letter from them and I disputed this collection account with the credit bureaus but they claim is a legitimate debt but they just don't proof it.
|
| 12/27/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't stop withdrawals from your bank account
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Web |
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On XX/XX/2021 I entered into a loan agreement with my local Check Into Cash. On XX/XX/2021 I contacted Check Into Cash in writing ( via email ) and revoked my XXXX agreement. I also called the company to confirm that they received the email. I spoke with a representative that confirmed that the XXXX was revoked and the transaction would not go through my account. She stated that she was passing the information on to the branch immediately. In early XXXX I contacted the corporate office again to give a Cease and Desist order. I asked that only my personal cellphone number be contacted. I did not authorize calls to any other number on the account, including my business phone.
Today, XX/XX/2021, over a month after my XXXX was revoked, Check Into Cash debited my account for the full balance owed. This left my account extremely negative, is causing other bills to bounce, and is costing me money in overdraft fees. In addition, the local branch as continued to call my business phone.
This is a direct violation of the Electronic Fund Transfer Act, and UDAAP.
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| 09/05/2015 |
Yes |
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- Charged fees or interest I didn't expect
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Web |
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Check into cash on XXXX XXXX XXXX Ohio issued a loan to me for an amount of approximately XXXX dollars in XXXX, I made payments. Upon making another payment later in 2013, maybe XXXX payments later, there was a offer of refinancing loans and receiving a new loan for more cash. I asked that this special be explained to me thoroughly before accepting the refinancing of current loan or any extra money upon refinancing. After agreeing to get the loan I was handed approximately $ XXXX on a loan that was originally the $ XXXX, after refinancing. I was not made aware of that, I was fooled into accepting this with the understanding of a much higher amount, then handed {$30.00} approximately with expectations of hundreds more. Although there were emergency reasons for these loans, as a consumer I was lied to and cheated and taken advantage of. I now receive calls that I would be arrested and fake warrants via e mail threats. The original cashiers name was XXXX. This is criminal to XXXX people in debt and attempt to destroy my credit history.
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| 11/18/2021 |
Yes |
- Debt collection
- Payday loan debt
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- Communication tactics
- Frequent or repeated calls
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Web |
Servicemember |
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I spoke with XXXX XXXX, who stated he was the manager, today ( XX/XX/2021 ) after they contacted a colleague of mine on her work phone line. I asked how they got that information and he refused to tell me, saying the " only right I have is to pay the debt. '' He continued to say " I don't ask you what you do at your job. '' He would not provide me with any information regarding how he obtained my colleagues contact information or anything. The only thing he said was how much I owe and to what creditor. On top of that, they call multiple times per day. I told him I wanted to revoke any permission to call any contact phone number he has and only communicate in writing to my home address. To which he replied that is not my right.
I have filed a complaint with the original creditor and am waiting to hear back from them about getting the collections activity transferred back to them. The original creditor has been sympathetic and are doing what they can to help transfer the collection activity back to them or another debt collector.
|
| 11/30/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
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- Received a loan you didn't apply for
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Web |
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Please see complaint XXXX from XX/XX/XXXX is not resolved. I respectfully asked for a letter to be mailed that indicates that the loan was deemed to be fraud and not opened by us. While the company said they sent something to XXXX, respectfully this is n't enough. Respectfully the response indicated that they took steps to validate information. Respectfully, I would say their measures are lacking. Other Companies contacted us within that same 48 hour period to verify information and those loans were not funded. I have the names on our caller id, so respectfully, if you want to call me, I can provide their names and perhaps you can reach out to them or their vendor to respectfully enhance your processes. In closing, we simply want a letter that states that the loan was investigated and deemed fraudulent. This way if the loan surfaces somehow during our home purchase or accidently gets sold to a 3rd party for collection, we can use it to support our claim. The prior response is simply insufficient, incomplete, and self serving.
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| 07/27/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
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|
Web |
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I was not satisfied with the previous outcome of this complaint so I am submitting another one because this company continues to violate laws in place to protect consumers. Not only did they receive certified, notarized mail from me on XX/XX/2021 but they failed to respond as requested in the affidavit and debt validation letter. It has been well over 30 days and I have received nothing from this company and I still expect to be compensated for my troubles. Also, my car was coincidentally stolen last week so I will not be paying them a dime, but they owe me for the violations committed against myself, a consumer. They have failed to honor my rights as a consumer and are liable to remedy me and ANY judge would agree. They owe me a check totaling to {$9000.00} for the 9 violations committed and NOW, I'm sure it is more than that they owe. However, if they want to keep ignoring the laws put in place by congress, I will have to handle this a different way as they've left me no choice. Thank you.
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| 03/14/2016 |
Yes |
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- Charged fees or interest I didn't expect
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|
Web |
Older American, Servicemember |
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I am a XXXX year old female and on XXXX/XXXX/2015, due to an emergency, I made the biggest mistake of my life. I took out a title loan on my car at 'check into cash '' for XXXX in XXXX , TN. I have paid every month since then on time. This past week, the last time I paid I was told that balance was XXXX, so after receiving my income tax refund, I called to ask what my balance was and was told it was XXXX rather than the XXXX. This was all the money I had. I have paid to this date XXXX and do not understand why I still owe XXXX. If I pay based on their payment plan, I will have paid around XXXX for a XXXX loan. I do not understand why this is legal. It seems so outrageous, but at the time I did not realize how much I would be taken advantage of. I wonder how such our legislators would allow such a business to operate. I am so depressed and despondent over this costly mistake, but do n't know what to do at this point. My car is an older car but I do not want to lose it. Can you please help?
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| 01/25/2016 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Talked to a third party about my debt
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|
Web |
Servicemember |
|
A company I believe to be a Scam Debt collection agency contacted me stating I owed a debt from 2011 on a payday loan and that I was facing prison time for fraud. They stated they were contacting the XXXX 's office to press charges on behalf of a payday loan store I do not remember. They also contacted my father stating the same and telling him I was looking at immediate prosecution and jail time if the debt was not paid immediately. The SOL passed after 12 months in the state of Tennessee ( anything under {$500.00} ), so any debt can not be collected on with the threat of action anyway. They have attempted to collect further information and payment through contacting other family members in other states and informing them I will face prison time unless someone pays this debt.
The name of the company is : XXXX, XXXX XXXX. XXXX XXXX XXXX, FL XXXX Phone # XXXX I am certain they are scammers and will be sending them a notarized cease and desist letter with return reciept requested.
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| 02/13/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Credit monitoring or identity theft protection services
- Received unwanted marketing or advertising
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Web |
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I went into my local Check into Cash on XX/XX/19 to pay back an existing payday loan and re-loan for the same amount as I have done in the past every 2 weeks. Each time I go they force me to sign paperwork stating I agree to have check into cash run my credit to see if I am eligible for additional products they may offer. Each time I tell them that I do not want additional products and services they offer and that I just want to continue with the existing payday loan they tell me I can not re-loan unless I sign that line, removing my ability to opt out. The company has posted 4 hard inquiries on my credit report for no reason and will not give an explaination as to why the inquiries are necessary. The hard inquiries are hurting my credit report and effecting my credit rebuilding process negatively. I am not applying for additional services nor have I inquired about them but instead am being forced to have hard inquiries posted to my account.
|
| 01/10/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was paid
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|
Web |
Servicemember |
|
I am sure that I have already paid this debt. I had gone to exhaustive measures to pay all the loans I had ever taken out several years ago and have not taken any loans out for many years.
They say this debt was from XX/XX/2012. I know that a few years ago, after XX/XX/2012 but I'm not sure what year I paid everything because I had the money to and I knew I probably wouldn't get another chance. Since then I've had continuous phone calls and debt collections activities target me because of what I believe to be what is called " Zombie Debt. '' These collectors will send phony letters or even try and collect on legitimate past debts that has already been paid. I called a lawyer and they told me to come here but that the CFPB has been gutted by Trump.
If you know of a good lawyer then email me their info because I would rather pay thousands to a lawyer now to make this stop than keep paying these XXXX every time they want to exploit me.
|
| 12/02/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
Servicemember |
|
Hello.. I made required minimum payment of {$180.00} when my Principal balance was ( {$1000.00} ). Only {$37.00} out of that payment went Toward principal. Within the required minimum payment TOTAL I made payment of {$490.00} plus another {$100.00} totaling a grand payment of {$590.00} on the XXXX of XXXXAnything paid over interest of {$150.00} out of the {$180.00} minimum payment goes toward principal balance which was $ {$430.00}. payment made to pay toward Principal was estimated at {$430.00}. Which brought my principal Down to {$640.00}. My prinicipal balance is showing in the system of {$690.00} instead which isnt right also my minimum payment is more at {$290.00} at a lower principal balance to pay on the XXXX of the year of which I assume only {$30.00} is going toward principal and way more than it was when my principal balance Was {$1000.00}. I would appreciate this all to be audited and possibly corrected please, thank you
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| 03/05/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was paid
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|
Web |
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XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX.
XXXX XXXX # XXXX, has been sending me letters about an old accoun that they're stating is past due. I have never did business with this company period. This old account was paid off by myself by a pay day loan company called CHECK INTO CASH of XXXX Alabama, over 5 years ago and it was fully paid off. But at some point my name and account was SOLD to XXXX XXXX XXXX XXXX, and It should not have been sold at all because my loan was paid in full to the manager at that time, XXXX. I remember the person so well because she called corporate she said, and asked if they would accept a settlement pay off since I had paid on the original {$300.00} loan for over a year and one half. XXXX advised me that corporate approved a certain amount for me to pay, and I paid it that day. I never applied again for another loan from CHECK INTO CASH. So, I do NOT OWE XXXX XXXX XXXX ANYTHING.
|
| 05/26/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
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- Improper use of your report
- Reporting company used your report improperly
|
|
Web |
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X/XX/17 . I went to check into cash and they pulled my credit for a payday loan. I got a alert from credit reporting agency that they informed me i had a inquiry on my credit report. Then two weeks later X/XX/17 I went back to the branch and rewrite my contract and i got another alert stating that CHECK INTO CASH did another credit inquiry. I do n't like this idea at all .It affected my credit score. I was n't informed that they would do this to my credit. I did n't see any signs in the building stating they pull credit. I called the home office in TN and they could n't answer my question. They took my name and said they will have someone to call me. I 'm thinking as a PAYDAY LOAN why would they pull my credit if they ask you for a blank check, pay stubs, bank statements, proof of address, social security card and Driver license. I do n't like how they do business here. Please help me get this resolve. Thank You In advance
|
| 02/23/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
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l went to check in to Cash to get a payday loan. I borrowed XXXX dollars and they gave me XXXX. That is the amount I am supposed to receive I get paid once a month I pay the loan back and that day I borrow the XXXX back. I have been borrowing from this company for at lease 2 years I have never been late and each month i go in to pay this loan. Last XX/XX/XXXX I went to take out a loan with Check in to Cash and they ran my credit they didnt give me the option to choose if I wanted them to do this. I wasnt even asked. They didnt have anything posted. I called and complained and they told me they should have asked me or had it posted. The company also told me it would be removed. They never remove the inquiry. Since that date they have made 2 more inquiries on my credit. XX/XX/XXXX and XX/XX/XXXX. I have called this company corporate office more than 3 Times and nothing has been done about it. They just are giving me the run around.
|
| 01/28/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
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The date my loan with Check into Cash Originated on XX/XX/XXXX for {$800.00}. The APR for this cash advance is 299.99 % I have paid this loan back and the interest. Check into Cash keeps on withdrawing money from my checking account. On their website it does not show the payments made just a balance of {$1300.00}. This company will call me at least 3 to 5 times a day and I have explained my situation of my financial hardship and I am willing to pay {$50.00}. I have had several of the representatives argue with me stating that an arrangement was not entered into their system, even though, I have made the payment of {$50.00} over the phone. Check into Cash had withdrawn money out of my account after I have asked them not to causing my checking account to be overdrawn. On XX/XX/XXXX, I spoke with a representative with Check into Cash who stated that although I paid over {$800.00} towards their loan, they have to make money too.
|
| 08/12/2015 |
Yes |
|
- Charged bank acct wrong day or amt
|
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Web |
|
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check for {$500.00} but took half instead. I was w/ us bank. I now have XXXX XXXX paralegal XXXX calling form XXXX. XXXX XXXX attempted to contact me for the first time XXXX/XXXX/15. also proceeded to contact my father. released confidential/personal info. telling him a warrant would be issued for my as well as a felony on my record. same day also contacted my XXXX brothers. I attempted to set pmt arrngmnts as was told by XXXX representatives from walker I was non-compliant and foewarding to a judge. my XXXX hung up on 2 times before I was able to get him to transfer me to his manager who also stated I was non-compliant. adv her Arizona is a community property state my wife should have been primary contact. instead private info released, threatening acusations, illegitimate & down right harassing business practices I would request u look into company to make sure other are not having to deal with this kind on treatment..
|
| 10/05/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account status incorrect
|
|
Web |
|
|
I dont have any information other then what was listed on my credit. XX/XX/XXXX I received notification of an account with them that has gone to collections despite not have a open mor delinquent account. I called spoke to a supervisor she said she didnt see any account for me despite this being the third time hearing from me calling to report inaccurate reporting, i said well its here and she asked for me to send copies to email XXXX. The credit report showed an collection origination date of XX/XX/XXXX for balance of {$460.00}. I did showing collection activity and account information plus amount. I called to confirm receipt and was told she did and will forward to main office to investigate and correct because there is no account under my ssn. As of XX/XX/XXXX its still there and the store hung up on me stating maam there is no account nor was one sent to collections because theres nothing to send.
|
| 09/25/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Problem with the payoff process at the end of the loan
|
|
Web |
|
|
I went into Check Into Cash of California, INC On XXXX XXXX, XXXX to get a loan I was approved for cause online said I was approved when I did my application and to go to the store I have the email to prove this while at the store they said I had took out a loan in XXXX which I never did and it wen to collections so I called the number they gave me called XXXX XXXX and said its no longer their this is what the office told me but I further investigated and told them I never lived XXXX XXXX I lived in XXXX and I found record the corelogic/fronthit and saw this loan is XXXX XXXX XXXX in which they misrepresentation saying I was approved wasted my time and mislead me to believe I was approves this loan was in XXXX XXXX XXXX # XXXX they should not mislead consumer to get up dated information and prey on vulnerable people needing help this old account was off my credit charged of on XXXX XXXX, XXXX
|
| 02/06/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
I borrowed {$500.00} line of credit from check into cash ' company .I was told that my loan amount was {$500.00} and my payments would be around {$140.00} a month .I WAS NOT told that that it would be 29 payments, that was never spoke about.i paid my payments on time and have paid over {$1000.00} on it.
On Friday XXXX XXXX I had didn't pay my payment because I have already paid so much on it and they drafted money from my bank account where my SSI XXXX wages are deposited without a court order, I ask them to return it because it was my grocery money for the month and she refused, she had a lady call me from another branch and I told her also that I was never told that I would have to pay back over {$3000.00} on {$500.00} or I would have never borrowed it, I stated that noone never told me it would be 24 payments and she said it's 29 payments Drafted from.my.ssi wages without a court order
|
| 02/03/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Vehicle was repossessed or sold the vehicle
|
|
Web |
|
|
In XXXX, I received a title loan from check into cash. I was behind on my payment. They repossessed my vehicle and I hadn't heard from the company sense then. I tried reaching out to see how I could get my car back without a response. Then in XXXX Till now my state tax refund is being taken for the registration for the vehicle. So I reached out to the company again to see what was going on and they said they had returned the car to me in XXXX, which was false. Then they said they would look into to where the car was and never responded after that, so I called again and they said it was auctioned off. I then asked for a copy of the account history, which they agreed too. It has been a week sense then and I still haven't received anything regarding the issues. I would like them to give me a copy of the file to see if they're actions were in accordance to the law.
|
| 10/08/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Problem with a credit reporting company's investigation into an existing problem
- Their investigation did not fix an error on your report
|
|
Web |
|
|
On XX/XX/XXXX I went in to a check into cash and inquired about obtaining a second payday loan ( already had one with there company ) and she said yes it was okay to have 2 loans at the same time. This was incorrect, I was Auto denied because per check into cash customer service you can Only have one loan at a time. So I was deceived into signing a credit check disclosure. If she would have given me the correct answer of course I would not have applied. I spoke with check into cash customer service and they let me know only one loan was allowed at a time, I notified them about the wrong information given in store and filed a complaint with request to remove the inquiry. 30 days later I was a sent the signed disclosure saying I signed it. Even though the rep either knowingly lied or did not know and neglected to make sure that I was able to have a second loan
|
| 09/28/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
Remove All Inaccurate Information from my Credit Reports. ( Warning!!!! ) I received a copy of my credit report and found you are reporting incorrect information to the credit bureaus!!
Under federal law, as a furnisher of information to consumer reporting agencies, you must conduct a reasonable investigation of my dispute and you must complete this investigation within 30 days of receipt of this letter. I demand that this information be investigated and either verified or removed from my report. If the information is not immediately reinvestigated and removed, I will be forced to seek legal counsel for relief through the court and file complaints with regulatory enforcement agencies including the CFPB, FTC and my state attorney general. ( You Have Been Warned!!!! ) Please send me confirmation the information has been removed from my credit files ASAP!!
|
| 09/01/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
The company, XXXX XXXX has contacted my family members ( wife, mother in law, father in law, mother, father, sister, grandmother ) continuously. They have never tried to call or text me. I have asked them to stop by calling them multiple times to request they do not contact any of my family members. Nothing is working. They continue to contact anybody that is possibly related to me even after I called and gave them my number. The company they say theyre collecting for is one I have never had any business dealings with and they refuse to send me any paperwork or information showing a contract of any sort. One person I spoke with cussed me out and told me he would XXXXXXXX XXXX XXXX XXXX XXXXXXXX as well as threatening to sue for {$15000.00} if I didnt pay {$370.00}, which is the amount I supposedly owe the company theyre saying they represent.
|
| 07/22/2016 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
I had my identity stolen in 2013 and XXXX of the accounts that was opened under my social security number was a cash into check payday loan.
I received a phone call stating that a felony check case was going to be forwarded to my XXXX and a warrant will be filed for my arrest later that day, unless I paid the debt.
I asked if I could send them police reports, affidavits and all of my identity theft information to resolve the issue and was told that I would need to turn myself in to be arrested, hire an attorney and take my case in front of the judge who would probably find me guilty any way.
I was told that I could pay the bill of {$930.00} ( which does n't warrant a felony, by the way ) and then take whoever stole my identity to civil court and get my money back.
I was told I could not send any information to them at this time.
|
| 06/28/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
On XX/XX/XXXX I checked my credit report to see a new account listed in collections from XXXX XXXX XXXX with account originating from " XXXX CHECK INTO CASH '' for the amount of {$280.00} that had been paid down recently by 12 % and is not {$250.00}. This was very suspicious because I've never even been to a check into cash XXXX nor have I made any kind of {$30.00} payment towards a XXXX loan. I checked online to see what the requirements were for application for a XXXX loan and it was paystub photo id etc. So someone must have all these types of verification documents about me enough for the XXXX loan company to approve the loan. Or this XXXX XXXX XXXX company is doing something very shady and unscrupulous with my identity. What boggles my mind then most is : who what and where is the {$30.00} coming from to pay down the account?
|
| 01/07/2018 |
Yes |
- Credit card or prepaid card
- General-purpose prepaid card
|
- Problem with a purchase or transfer
- Card company isn't resolving a dispute about a purchase or transfer
|
|
Web |
|
|
The company advertises personalized checks, which must be pre-authorized. Beginning in XXXX 2015, I have had multiple, multiple instances where the check verification system was malfunctioning. I would often write rent checks on Saturdays, and when the system was n't working I would be told to call back on Monday for technical support.
I wrote to XXXX XXXX ( former president of XXXX, and XXXX XXXX ( former VP at XXXX ) over the past two+ years.
After the last incident, I told Customer Service that I would file a complaint with BBB. Subsequently, XXXX has decided to close my account. I have been filing valid reports with them for over two years about a problem with their systems. Their response is to close my account.
I see from their BBB history that they have a practice of closing accounts when their customer complains.
|
| 07/28/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
I received an alert from my credit monitoring service informing me that I have two accounts in collections on my credit report from two different payday loan agencies,. XXXX XXXX and CHECK INTO CASH. I contacted each of them and they both stated that these accounts were opened in 2013. Until know, I have not heard from them via mail, phone nor email. I have not opened either of these accounts but I do recall closing a bank account after discovering fraud after a move and losing a checkbook. I have filed a police report in my city and reported this incident to my bank,, I don't like the fact that I have not heard from these agencies to dispute but it appears on my credit report at a critical time as I am attempting to buy a house and it seemingly came out of nowhere. My credit score has dropped almost 70 points due to this.
|
| 06/02/2015 |
Yes |
|
|
|
Web |
Older American |
|
Have several payday loans but am currently unable to pay them. I 'm working with a Payday Debt Solution group and am still getting calls threatening legal action.
Got a call today from a XXXX XXXX at XXXX advising that legal action would be filed for misappropriation of funds unless I returned the call today.
I returned the call and immediately XXXX began asking me questions to " verify '' that he was talking with me. I refused to give him any information and he indicates that a lawsuit will be filed.
I checked the phone number he gave me XXXX and it 's registered to XXXX XXXX XXXX of XXXX, Texas.
I believe this is a scam and this individual ( he did not give me the name of his company when he left a message -- only that it was the legal department ) .is a scam artist.
I hung up on him.
|
| 01/27/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
There are unknown hard inquiries on my credit report. Im requested the verification of the inquiries and the method of verification.
On XXXX. XXXX, XXXX, XXXX add a hard inquiry on my credit reports.
On XXXX. XXXX, XXXX, XXXX XXXX, XXXX and XX/XX/XXXX CHECK INTO CASH add a hard inquiry on my credit report per XXXX.
On XXXX XXXX, XXXX, XXXX XXXX add a hard inquiry on my credit report per XXXX.
But companies did not provide the following proof : Permissible Purpose My written authorization Proof that I personally initiated these inquiries.
To my knowledge, I have not signed any documents authorizing your organization to view my credit history therefore, your inquiry into my credit report violates the Fair Credit Reporting Act, Section 1681b ( c ) : Transactions Not Initiated by Consumer.
|
| 06/23/2016 |
Yes |
- Consumer Loan
- Installment loan
|
- Taking out the loan or lease
|
|
Web |
|
|
I went to XXXX store # XXXX at XXXX XXXX Mi XXXX My loan was due back wed XX/XX/2016 I went in and requested a payment plan and was told if I enter into XXXX or more payment plans they would close my account and that I need to look into getting a home loan through a bank I then told her I rent an apartment why would I do that she said these are short term loans and that by me entering into a payment plan shows them that I am unable to pay back my loans so I feel as though I am being bullied into not going into a payment plan because they will no longer do business with me this is bad business I make XXXX per month I can pay back my loans my daughters father passed away and I needed some extra cash to help XXXX him and I feel as though I should not be punished for entering into a payment plan
|
| 05/12/2017 |
Yes |
- Credit card or prepaid card
- General-purpose prepaid card
|
- Problem with a purchase or transfer
- Card company isn't resolving a dispute about a purchase or transfer
|
|
Web |
|
|
On XX/XX/XXXX I made a payment using card, it was declined due to wrong zip. The merchant ran it again with the right zip. It was approved. The next day both charges were debited from my account. I contacted merchant and he stated he only received one payment and to contact my bank. I did and they said to have merchant fax a letter stating he would n't collect the one that declined which the bank has put in a pending status but have already taken the money for both out of my account. He faxed the letter then they said it was n't signed we faxed it again and again cause they said they could n't read phone number. Now the bank says they ca n't accept without the authorization code but he did n't get one on the declined charge. They say I have to wait 30 days to get my money.
|
| 07/21/2017 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
|
|
I have been getting phone calls from ( XXXX ) XXXX for the last past month. Every day 4 to 5 times a day. This company said that I owe a payday loan that went into collections. I ask for proof in writing and they avoid the question. I spoke to a woman she want give me her name. She said the Local Police Department has been notified and they will be at my door to arrest me if I do n't pay. In XXXX 2010 I did get a Check into cash loan, but I paid it off. Now they are calling my place of employment harassing them about this loan. I called and ask them to stop calling. This man answered the phone saying that he was the manager. He would n't give me his name. He stated he will continue to call my cell number and my place of employment until I pay {$850.00}.
|
| 01/26/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XX/XX/2017 Fraud Department Check into Cash XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TN XXXX I am writing to dispute the following information that your company provided to Check into Cash.
This item credit inquiry on credit reports is fraudulent because my identity was stolen and i did not authorize my credit to be ran. I am requesting that Check into Cash have the item ( s ) removed.
Enclosed are copies of the identity theft police report supporting my position. Please re investigate this matter and contact the national credit reporting companies to which you provided this information to have them delete the disputed item [ s ] as soon as possible.
Sincerely, XXXX XXXX Enclosures : Police Report
|
| 01/26/2017 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Used obscene/profane/abusive language
|
|
Web |
|
|
XXXX previous case number which stated they would call only me but again they still called my relatives.. called me at work and now i am in trouble for picking up calls the guy who spoke was XXXX. he was so rude..made fun of my accent which kind of hurt me and i lost my confidence at work after that.. he was threatening me since he called my relatives everyone knows about this debt..its kind of embarrassing now to even talk to relatives..
i am thinking of hiring lawyer and suing them so they understand not to ever hurt other people..
i want this to be published with their company name so everyone knows how much rude these debt collecting people can be they recorded me without my consent..they said they can record me even if i say no?
|
| 07/17/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
Hello, I received a call from someone from check into cash services saying that I owed them from a debt opened last year which I had explained to the associate that I never approved any online transactions for a loan. I had XXXX XXXX XXXX and my account had been breached. I had to pay XXXX almost 3 times to keep my account open so that the bank could try and resolve the problem. The bank ended up closing my account because I refused to keep making payments on an account that I did sign. I spoke with check Into cash to try and work out something without me paying but they refused and ultimately sent the account into collections. I wish to dispute this transaction because I dont acknowledge this account and dont have the funds to pay it.
|
| 11/09/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
On XX/XX/XXXX @ XXXX XXXX, I received a phone call from XXXX in regards to a debt that I know I owe. I informed the representative that I had received a text message from the company Check into Cash offering to settle the account. The representative said thats not something that they do. I requested that she put me on the do not call list and informed her not to contact me anymore. On XX/XX/XXXX, I received a call from XXXX @ XXXX XXXX. Once the representative stated where she was calling from, I immediately informed her that I requested on XX/XX/XXXX to be put on the do not call list. The representative continued to ask me why and she stated that they do not have a list they put customers number on who request not to be called.
|
| 04/27/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
I have a title loan. During Georgias stay at home order, the company reduced days of opening to knit 3 days. They then refused to come up with alternate payment that would be safer during the COVID. The only way you can make a payment is with cash and in the store. I explained repeatedly that I had a daughter with a XXXX XXXX and I did not want her subjected to the virus and would not touch money or come in their store. I offered to pay with debit over the phone which they refused. Now they want me to refinance and sign a new contract with daily late fees which I refuse to do. I want to pay this loan off which I have paid off three times over at this point. These companies pray on people and steal from them. It is legal theft.
|
| 03/13/2018 |
Yes |
- Credit card or prepaid card
- General-purpose credit card or charge card
|
- Problem with a purchase shown on your statement
- Credit card company isn't resolving a dispute about a purchase on your statement
|
|
Web |
|
|
i opened an account with XXXX back inXX/XX/XXXX. my card was compromised and XXXX $ in transactions were made. I filed a dispute with us money card who states their customers money is FDIC insured. I filed the dispute in XX/XX/XXXX. now everytime I call, I am told my 60 days is up, but their dispute department has not updated. every time I call, I end up talking to same rep, who tells me they will email the dispute department, and this has been said to me since 2 weeks ago!!!! I brought that up to there so called manager who said, it is a small call center. which is bs. I know this company is fraud, and they aren't following their own policies and procedures! DO NOT OPEN AN ACCOUNT WITH XXXX XXXX XXXX ( CHECK INTO CASH )
|
| 10/13/2015 |
Yes |
|
- Lender repossessed or sold the vehicle
|
|
Web |
Older American |
|
Check into Cash XXXX have started to call my neighbors and their caller ID clearly showed Check into Cash, XXXX. They have requested my neighbors contact me. My neighbors were clearly embarrassed to do so. Although I have not lost my car yet I know that they want a very good car they loaned on the cheap. I am XXXX ill and over the last month have been extremely XXXX XXXX bills take precedent over a 179 % loan at this time. I had informed them that making a XXXX mile round trip was at times going to be impossible and was informed " we only accept cash payments ''. The pressure I am under beyond description. I have already, in interest payments alone, paid them more than what I borrowed. I just will not end.
|
| 07/19/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Older American |
|
I had an account at XXXX used by house keeper. She lost the card. Someone then took the card. Opened a XXXX note for XXXX. I never noticed it until I had 2 charges on my card. Over XXXX for one and Over 300 for another. The CC Connect company used a routing number that could be be traced so I cancelled the card. At the time the note was reported taken out I was traveling for work. I have received a written notice from CC Connect credit collections. CC Recoveries. The account number assigned to me XXXX. Have lookedover the document and the IP routing number is not my computer and the contact phone number is not mine. I have disputed this as Fraud and now am following up with reporting this event.
|
| 10/05/2017 |
Yes |
- Debt collection
- Other debt
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
|
|
I was a former employee of Check into Cash in XXXX MO. The same day XXXX quit I applied for a loan based on my credit score I was approved for a {$500.00} installment loan. The next day I received a phone call from the District manager stating that I had committed fraud and I needed to have funds pain back on the nest business day which was the XXXX. I was not aware that you were not supposed to give loans to prior employees but she told me I would be arrested. I was told that I was not allowed back in the store so I had someone else take the cash in. They did not give her a receipt. I phoned an asked if the cash was received and she said yes. She wo n't give me a receipt.
|
| 06/04/2021 |
Yes |
- Debt collection
- Auto debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I took out a title loan with Check into Cash on XX/XX/XXXX. Since then, they have been contacting me excessively, even throughout the pandemic. They call me everyday and send me texts messages often. The last text message was sent yesterday, XXXX. They have also sent me emails starting on XX/XX/XXXX. The last email was sent Friday XX/XX/XXXX and they stated that I owe {$4500.00} which is a violation of 15 USC 1692. They also told me a different amount of around {$3500.00} when I spoke to them over the phone. I've sent a debt validation letter, cease and desist, and affidavit of truth, along with an invoice for the violations listed in the affidavit via certified mail.
|
| 06/17/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
When I called the " Check into Cash '' location the person answering the phone stated that I only made 3 payments and I paid the entire balance that I borrowed back I made over 6 to 7 payments. The payments were withdrawn from my checking account. Check into Cash have sold this loan to a Collection Agency in the amount of {$1300.00}. I only borrowed {$1300.00}. I have not heard back from the Collection Agency I tried calling and I can not get straight answers about this account. I never did business with this Collection Agency ( XXXX XXXX XXXX ). I can not afford to pay this and I can not afford to have them place this on my credit history. These are fair practices!
|
| 10/15/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
I apply payday loan the company name is check into cash and I fail to pay them because I lost my job since last year. Now they send me notices to pay it back. The worst thing happening now is that they giving a warrant of arrest that 's what they said if I do n't pay the amount I owe them. The word that they said they will give the case to XXXX Attorney file a suit against me writing bad check and fraud and they keep harassing me. And they used the XXXX. No XXXX XXXX and the XXXX of XXXX in XXXX XXXX I call them and verify what is this about, at the end they are to collect money from I owe this company. They to call people whom is put in reference in my application.
|
| 08/21/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
Hi there, I am in a series problem with a lender company, who has finance charged me {$7000.00} for only {$2000.00} for one year title loan ( more than 350 % finance charge a year ) my family and my XXXX children are struggling due to this loan, they have sent a two truck to pick up my car due 27 days late payment, but the our contract says if I miss the payment over 30 days, on that case they can tow my car, they gave my wife almost a XXXX XXXX, please investigate this company, I have a lot to say here for this matter, but i am concern about my privacy, please contact me for more information and rescues me from brutal people.
thanks
|
| 09/30/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Problem with the payoff process at the end of the loan
|
|
Web |
|
|
Hi I am a single widowed women with XXXX children I received a tittle loan that I was going to be paying off then when the XXXX virus started I got put on unemployment well I was about two weeks late and I called to make my last payment and they wouldnt take it they said they sent it off to a collections agency and I couldnt pay them now I have turned it in to XXXX XXXX and they have been investigating for a while but nothing is changing now my credit is destroyed and now I have no Title I am desperate to get help from you please help me get my title this isnt right and they refused my payments thanks and XXXX XXXX
|
| 08/26/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Personal information incorrect
|
|
Web |
|
|
First, it shows that I go by two different names. My name is XXXX XXXX. Not XXXXXXXX XXXX. I 've never gone by that name, never heard of it, never made it an alias name. Second, one of the addresses listed not only is out of my state, but I 've never even been there before, let alone lived there. Thirdly, I have never had an account with # 1 check into cash XXXX XXXX XXXX XXXX XXXX TN XXXX or with # 2 XXXX XXXX XXXX XXXX XXXX, fl XXXX. I 'm very worried someone is going around saying she is me under the alias of XXXXXXXX XXXX. In fact I know it. The address XXXX XXXX XXXX XXXX XXXX, in XXXX I 've never lived at.
|
| 08/03/2015 |
Yes |
|
|
|
Web |
Older American |
|
Received a phone call from XXXX stating that I was going to be charged for a civil and a criminal lawsuite from XXXX and Check Into Cash payday loan. I told them I have never had a payday loan from that company and they continued to harass me and I asked for the information date etc and that I would go to my attorney with this and they hung up.
the Company is XXXX and the phone number was from Ohio. I went online to check into company and can not locate company I want to file a claim against them. If they can show me proof that I took out a loan with that company I am willing to make a settlement but not until.
|
| 04/06/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Struggling to pay your loan
|
|
Web |
|
|
I borrowed XXXX dollars from this company and ahve already pais over 600 dollars but the principal remains fixed. They apply less than 2 dollars to the principal each time they charge me a monthly of over 100 to XXXX currently. They have a XXXX dollar monthly membership fee on top of all this as long as you have a balance. Its impossible to pay unless you pay them another almost full 400 from the beginning. I JUST WANY TO GET OUT OF IT. My account has been overdrawn many times because of them charging they fee, so they cost me 10 times more. I am not sure how to stop them if I can not afford the full payoff
|
| 08/29/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
XXXX keeps calling my wife and children. We do not know the name of the company as when I try to speak to him he repeatedly says things too fast so I do not understand what he saying. Hes been told by my wife not to call her phone number of the children anymore. Hes been told by me not to call the children anymore or my wife. He is also calling other friends and relatives harassing me despite the fact I have spoken to him personally. The phone # is XXXX Hes also telling me I am being sued even though I have done research and found that there is no lawsuit against me right now. Hes making false threats.
|
| 01/07/2016 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
Older American |
|
XXXX XXXX president XXXX XXXX, and manager XXXX XXXX, have been ongoing threats and selling my private info from these debt collector agencies, stealing identity and started services in my name. Coercing & extortion of government funds after filings of XXXX, then selling info out to criminals. Ongoing harassment some of XXXX nature threw internet & out in front of my rental places. After XXXX move to rental units next door to me, threats & XXXX harassment begains, inflicting moving cost on me time n time again. Lying to court judges & stealing money orders n checks made out to me cashing them.
|
| 12/29/2018 |
Yes |
- Money transfer, virtual currency, or money service
- Check cashing service
|
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
Phone call said a rebate available if I reloan with them. First was told {$10.00} by manager then when arrived told {$20.00} by another. When I call day before due was told {$45.00}. I CONFIRMED THAT a second time with the clerk. I assumed mistake made. I called next day BEFORE I left home and was told {$45.00}. I had a ton of paperwork to sign too ; then was given {$20.00}. I protested. Manager callEd her boss. I heard her LIE and said I wanted {$50.00}! She would NOT give me my paperwork back either. I will SWEAR in a court of law and take lie detector test. I was told {$45.00} three times.
|
| 06/04/2015 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt was discharged in bankruptcy
|
|
Web |
|
|
Over the five years since my bankruptcy, this debt collection company has called my place of employment telling co-workers and bosses that may wages will be garnished, and i will be served. I provide them with my lawyers name and number, but they never call.
Today they called and left a message on the main number stating " this is XXXX XXXX and there has been a complaint filed against you. Please you or your attorney contact the age at XXXX. '' When I called they said a judgement was granted against me and they were going to garnish my wages now that they were able to verify my employment.
|
| 04/29/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
|
|
Web |
|
|
On XXXX XXXX I went to Check into Cash for a flex loan. Everything was approved until they found a debt from XXXX that has not been paid. I filed Chapter XXXX Bankruptcy and this debt was discharged in XXXX XXXX . They then directed me to the collections department in an attempt to colle ct discharged debt. The next day they confirmed my Chapter XXXX But still refused to grant me the loan based on the fact of the discharged debt. They denied me credit once already approved based on the old debt and attempted to.collect.the debt even though it was discharged in my bankr uptcy.
|
| 04/07/2016 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
A company called XXXX XXXX XXXX XXXX has been calling me as well as several other people I know harassing me and them that I pay this bill. The # they are calling from is XXXX. When I have tried to ask them details about this loan they will talk over me and threaten to get in contact with me employer. They 've also said that they are going to file a criminal and civil complaint against me and have my license suspended. I 've asked them in several occasions to email me the information so I can look over it. They refuse to do so and said that they have plenty of times and that I better pay.
|
| 10/10/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
My credit report reflects a payday loan taken out in the amount of XXXX at chechintocash in XXXX XXXX.This is not my loan.I sold my house in XXXX of XXXX and had plenty of money in the bank with no need for any payday loan.I disputed with the credit bureaus and they have not removed it.
In addition thier is also a payday loan on credit report for speedycash in the amount of XXXX from XXXX this is also not mine and I have disputed with credit bureau 's in which it has not been removed.
I cant get a hold of anyone at the credit bureau 's and will not deal with any payday loan people.
|
| 09/18/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
I took out a title loan for {$3100.00} on XX/XX/XXXX and I started to pay extra on my loan because I was told the more I pay the more the interest would be lowered and I can have a early payoff with out a lot of interest. Well they are putting all ( majority ) of my money toward the interest and not my principal and as of today XX/XX/XXXX I have paid {$4300.00} towards the loan and they're saying my pay off day is in XX/XX/XXXX which will result in me paying a little over {$8300.00}. I was told that they cant adjust my loan and to pay {$1800.00} more at one time for an early pay off
|
| 11/29/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
I recieived an email from CC IN Holdings ( CCrecoveries ) back in XXXX and never recieved a letter via mail. It was disputed via email and on the day after XXXX, CCrecoveries debited {$800.00} out of my checking account without my permission or authorization. There are no legal matters filed against me and they had no authority from me to take a payment as I never authorized such payment. They should not be allowed to debit accounts without consumer knowledge. I was traveling with my children and could not get gas because they took that amount out unauthorized.
XXXX XXXX
|
| 08/18/2016 |
Yes |
- Other financial service
- Check cashing
|
- Advertising and marketing
|
|
Web |
|
|
I received a phone call from XXXX. The computer voice identified the company as " Check Into Cash ''. The voice thanked me for calling them. I never placed a phone call to them. They called me. The computer solicited me for a loan over the phone without any of the proper disclosures required by TRID or TILA. When finally connected to a human being, they refused to believe that I had n't called them to apply for a loan. They insisted that I dialed their number to apply for a loan and claimed that it was impossible for them to have called me.
This is a deceptive practice.
|
| 07/22/2021 |
Yes |
- Debt collection
- Other debt
|
- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
|
|
Web |
|
|
I do have a debt owed as a result of a payday loan I got from check into cash. The collection agency that holds the debt is XXXX XXXX XXXX. However I received an email from XXXX XXXX XXXX claiming my debt is from XXXX cash. Initially I thought it was legit and said Id be making a payment in the next few days. But after the reading the email nothing about it seems legit, the verbiage is off and seems to scream scam. Then I realized the original creditor is wrong and its not the correct debt collection company. The email is a XXXX email address or a mail depot address
|
| 08/20/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
Servicemember |
|
I recieved a phone call about the debt. I had already worked out a payment arrangement with XXXX. When I had talked to the man XXXX he had informed me that legal action would be taken immeditely if i did not pay the debt. He was willing to work out a payment agreement. I did that. Agreeed that I would pay XXXX weekly to mine and XXXX weekly to my husbands. I have since been in contact with CIC again and they denied that was them. I did however pay XXXX $ to mine and XXXX $ to my husband. It would not be that big of a deal had i of not already paid the XXXX $ each.
|
| 06/06/2016 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
the collector contacted my HR department, left a voice mail ( which I still have ) saying they were a " remediation specialist '' and that I was " chronic '' on not repaying my loans and did NOT leave a message as to the name of the agency she was with. Only that her name was XXXX XXXX, Ext XXXX and the number XXXX. When I called the number back just a few minutes later I was told that she had left early for the day and that they were trying to collect the debt for Check into Cash. This caused my HR department to call me into the office and ask about this issue.
|
| 11/19/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Web |
Older American |
|
I live with my son. He was out of work.he is XXXX.We could not pay the rent in XXXX, 2018, and we were threatened with a 3 day notice.
I was desperate and full of fear of homelessness. I had debilitating nightmares of being on the streets.Im a senior on social security.
I found CHECK INTO CASH on XXXX XXXX XXXX, XXXX XXXX, and borrowed {$5300.00} from that company. This was going to pay the rent until my son was working again. NOTHING ABOUT THE LOAN WAS EXPLAINED TO ME. Absolutely nothing. I made the loan in desperation. They took the title of my beloved car.
|
| 06/10/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened to sue on too old debt
|
|
Web |
|
|
I was contacted by this company back in XX/XX/XXXX, they told me that I have an outstanding debt that I was never aware of for a payday loan back in XX/XX/XXXX. Stated that they were going to sue me for the funds. Afraid of legal action i agreed to make payments to them for the funds. After reviewing information online i am showing that this company is not a lawyer 's office but a collection agency. I am filing a formal complaint against their practices. To this day I have asked for paperwork showing the debt, but have never been provided the information.
|
| 08/23/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
I received an email alert from XXXX that I had two ( 2 ) recent credit inquiries that I did not authorize. Both were considered soft inquires, but it is still unknown if account was opened in my name without my permission.
The first occurred on XX/XX/XXXX by Check into Cash at ( XXXX ) XXXX in Tennessee and the second one occurred on XX/XX/XXXX by XXXX XXXX. I know the XXXX XXXX has been investigated in the past for this.
Check into Cash is looking into this matter and because of the known past history of the XXXX XXXX, I did not contact them.
|
| 10/23/2015 |
Yes |
|
- Charged bank acct wrong day or amt
|
|
Web |
|
|
The lender cashed the check I wrote, for {$2000.00} early. I explained that the funds would n't be available until XX/XX/XXXX, I dated the check for XX/XX/2015, and it clearly states on my bank statement that the check was deposited on XX/XX/XXXX, which lead to various overdraft fees, along with my account being overdrawn. I spoke to XXXX, and made very clear that the funds would NOT be in my account until XX/XX/XXXX, like the check was dated. They also called me, to verify that the check was mine, and that the funds would be there on XX/XX/XXXX.
|
| 12/01/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Vehicle was repossessed or sold the vehicle
|
|
Web |
|
|
In XXXX XXXX I took out a title loan in XXXX CA. I received {$2500.00} cash and had a XXXX payment on the XXXX and XXXX of each month. I made 4 payments on time and then fell behind. XXXX XXXX XXXX I sent them XXXX. Today, XXXX XXXX, XXXX they came to my house and towed my car way. They want another XXXX plus XXXX for the towing cost.
I did n't receive anything in writing, and was called with only messages to call them back. I think it 's wrong that I paid the entire loan amount but still owe over 1000.00 in their fees and now they tow my car.
|
| 04/03/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
Servicemember |
|
Called and said I owed check into cash XXXX $ and XXXX XXXX XXXX out of XXXX, tx. Stated they were going to file felony charges at the end of businesses today. I would face up to 2 years In jail and a warrant would be issued. They refused to provode any written communication or validation of the debt. They also refused to provide an address for the business. They called my father in law and told him I was a criminal. When trying to further communicate with the business I was told my only option was to pay or go turn myself in.
|
| 10/04/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
on XX/XX/XXXX I was on XXXX XXXX and noticed an inquiry that I did not authorized, from XXXX XXXX XXXX. I immediately called the company and was told it would be 30 days to get a response. I filed a fraud alert with XXXX XXXX police department report number is XXXX. I kept calling the company, no response from fraud department. I emailed XXXX and have not heard back. It is now XX/XX/XXXX and the company has done nothing to help me. I did put a freeze on all my credit via fraud alert.
Can you, thank you, XXXX XXXX XX/XX/XXXX
|
| 03/22/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
In XXXX a payday loan was opened to assist purchasing a vehicle after theft. Loan was paid and reopened with lower amount of {$25.00} less each renewal.
After personal reasons of filing Chapter XXXX bankruptcy XX/XX/XXXX, Check into Cash continues to harass by calling by different numbers & demanding payment each time being a different greater amount than previously claim I owed. {$270.00}, {$320.00}, {$520.00} and now {$670.00}. Company claims they are using 3rd party to collect and will submit my info for judgement.
|
| 10/23/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Problem with the payoff process at the end of the loan
|
|
Web |
|
|
I took out a loan XXXX/XXXX/XXXX in the amount of XXXX with a XXXX dollar finance fee. The loan defaulted after that and was sent to their corporate collection XXXX/XXXX/XXXX and on XXXX/XXXX/XXXX was sent to a third party debt collector called XXXX XXXX XXXX. I can no longer way check into cash for this debt and have to deal with XXXX XXXX XXXX. It is my understanding once sent to a third party collection that your loan needs to be close in the XXXX XXXX XXXX. It has not been close and it is over a year later
|
| 12/10/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
I would like to dispute a hard inquiry on my credit report. Check into cash has checked my credit twice this year without my knowledge. I was not informed that my credit will be checked when I was applying for a personal loan with them. I have been one of their customers since XX/XX/XXXX. XX/XX/XXXX and XX/XX/XXXX are the dates they have checked my credit. I would like for those inquiries to be removed off my credit report. It is not fair to process a credit check without ones knowledge. Thanks in advance.
|
| 01/08/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
This is a formal request for a block or Deletion of XXXX XXXX XXXX ( CHECK INTO CASH ) according to Section code 605 Block of information resulting from identity theft ( 15 U.S.C.1 681 c-2 ) Except as otherwise provided in this section, a consumer reporting agency shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft not later than ( 4 ) days business days after the date of receipt by such agency of :
|
| 01/10/2016 |
Yes |
|
- Received a loan I didn't apply for
|
|
Web |
|
|
Loans by Phone a subsidiary of Check Into Cash deposited a {$300.00} loan into my checking account on XXXX XXXX, 2016 without my authorization. I never applied for a loan from this company. If any interest is taken out, I will pursue fraud charges against this company. My bank has already been informed of this situation, and the account will be cancelled when Check Into Cash debits my account. As I am currently in a chapter XXXX bankruptcy, I am also informing my attorney about this fraudulent activity.
|
| 12/09/2020 |
Yes |
- Debt collection
- I do not know
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I have been receiving calls from XXXX with message from XXXX XXXX. I returned the call today XX/XX/XXXX asked to speak with Mr. XXXX, he was busy so XXXX XXXX continued with the call. He stated that they are confirming a court appearance for me on XX/XX/XXXX regarding charges on claim with Check into Cash. I asked my intent to pay, make payment arrangements etc. I asked if they have sent me a validation or if they could do so as I was not familiar with this creditor/debt. He immediately hung up on me.
|
| 12/12/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
Servicemember |
|
For the past year a debt collector has been calling me from numbers that change every 2 or 3 days. The name always shows up as " V '' followed by random numbers. They never leave a message. The one time that I answered the telephone the caller identified himself as a debt collector for a payday loan place. That loan occurred around XX/XX/2016. Attempts to block these calls fail because the name and number calling me changes every 2 or 3 days! The numbers calling me include : XXXX ; XXXX ; and XXXX.
|
| 07/17/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
I was threatened with prison time, having XXXX warrants filed by XXXX, was told that " I 'll bend you over XXXX '' " the best you ever had '', was told that I have violated federal and state laws, will be prosecuted for check fraud, multiple threats and told that they will destroy me! The debt was sold by check into cash, and I want them held responsible. The collector/ " attorney '' gave misleading and false information. Someone needs to be held accountable for their actions, please help ...
|
| 01/19/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Problem with the payoff process at the end of the loan
|
|
Web |
Older American |
|
I took out a title loan.In XXXX it was paid out.I was told they would clear it and mail it to me.That never happened. I contacted them in person they said would look into it.I had to keep calling.Was always told it was put in for.I asked if they could compensate me.They will not respond to this.I have been speaking to them since XX/XX/XXXX today is XXXX XXXX.I have spoken with XXXX, XXXX, XXXX.The store manager for XXXX branch called said she will call me back.This has not happened either.
|
| 10/15/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
There is a clause in the loan agreement which I feel strongly should be void ab initio and void as against public policy on the grounds that it seeks to limit federal statutory rights. The portion of the contract states, " You further warrant that [ ... you ] have no intention to file a petition for relief under any chapter of the United States Bankruptcy Code. '' Bankruptcy is, to the best of my knowledge, a right guaranteed by statute, and can not be limited by contract or otherwise.
|
| 08/29/2021 |
Yes |
- Debt collection
- Auto debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I sent check into cash an affidavit and invoice stating how they were violating the laws of the FDCPA and that they were liable to remedy me. They took over 30 days to respond and did not rebut my affidavit, meaning they have accepted my claims as true by default. The only legal way to rebut an affidavit is with an affidavit and all they sent me was a contract so this will get resolved in court. Thank you for nothing, looking forward to seeing the Check into Cash representative.
|
| 12/18/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Was not notified of investigation status or results
|
|
Web |
|
|
I contacted all three credit bureaus through certified letters via the United States postal service over 30 days ago to have them investigate and remove this hard inquiry off of my credit reports. They have not responded this check into cash hit my credit report on XX/XX/18. I have not heard from the bureaus about my dispute request which violates the FCRA law, the credit bureaus has a responsibility to report accurate information and to respond to consumers in a timely manner.
|
| 10/09/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem when making payments
|
|
Web |
|
|
On XX/XX/2017, I lost my Job, and for loan that I had with them of a monthly payment in the amount of {$500.00} was an excessive amout that ai could not pay in total. By calling the company and by calling the company I had the chance to set up a payment arrangement, which was to pay {$300.00} a month, but close to the end, the agent on the phone mentions that by changing the payment plan, the interest rate will raise by 15 % more, when it was already high enough for me to pay.
|
| 08/07/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't stop withdrawals from your bank account
|
|
Web |
|
|
Account Number : XXXX This account closed in XX/XX/2017. They continue to send me bills stating they will withdraw XXXX per month. I contacted the company and told them the account has been CLOSED and they should not deduct any payments. I filed a complaint with the CFPB and the company 's response was to cease all future deductions from my bank account.
Today, I received a bill from Check into Cash again!
Please contact this company and have them stop all charges.
|
| 05/15/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
My paycheck wasn't direct deposited in time and the loan didn't get paid. I was assessed some fees due to this and another payment not going through and it made my account negative. I contated the company and they made an agreement to let me pay the loan on XX/XX/XXXX. Since then they have been calling me 5-6 time per day and emailing me. I asked them not to call me but they continue to do so. I don't understand the need to call since we had a repayment plan in place.
|
| 10/07/2015 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
Representatives from XXXX ( XXXX ) googled me ( I 'm assuming ) and contacted my dad 's wife and left a voicemail that had my last XXXX of my social and a threat that if I did n't call them back they would show up at my job. There was no way they could 've known she was affiliated with me and there 's NO reason to leave my name and the last XXXX of my social on a voicemail of someone who could 've been a complete stranger and done something with that information.
|
| 07/15/2016 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Used obscene/profane/abusive language
|
|
Web |
|
|
I answered my phone to a rude person stating that i was being sued by check into cash and they were foling a wage garnishment. I explained to the individual ive already paid them in full and i have proof. The person then went on to call me a liar and topd me i was being arrested on XXXX felony charges. I told him i have proof see you in court and hung up. He then called back and began yelling at me calling and said why dont you pay your bills you XXXX
|
| 03/12/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
Send Company a validation of debt communication XX/XX/2019, certified. Did not receive validation of debt but did receive a communication XX/XX/2019 stating that 30 days was an insufficient amount time to properly investigate this dispute. Accordingly they would cease collection efforts, yet never delivered validation of debt continued to report to the 3 bureau 's and have yet to indicate consumers disputing of the debt.
Numerous FDCPA violation
|
| 04/08/2016 |
Yes |
- Debt collection
- Payday loan
|
- Disclosure verification of debt
- Right to dispute notice not received
|
|
Web |
|
|
check into cash has repossessed my car for a title loan with out do process.
They Never notifying me that repossession was going to take place, Never giving me a chance to cure the default. I also keep in contact with the company notifying them of a hardship. I was told my dept would go to collections, not one thing about repo my car. They also are lying about sending fair notice of how to clean default. My car is worth more then I owe.
|
| 07/22/2016 |
Yes |
|
- Received a loan I didn't apply for
|
|
Web |
|
|
I 'm being harassed my a collection agency They threatened me with jail time warrant for my arrest My husband called and and they called me a thief a liar and could not do a debt validation to us They tried to get us to wire {$1100.00} and the collector kept yelling at us and did n't let us talk to resolve the situation and she hung up on us as she threatened with felony warrants and charges The collection agency is XXXX XXXX XXXX XXXX
|
| 07/15/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
Servicemember |
|
Got a installment loan due biweekly with Check into Cash for XXXX. Missed one payment due to being laid off for COVID 19 Paid the remaining balance due and also paid and extra {$200.00} to be ahead and was still charged another late payment the following week and there after on a current account. Called and the representative satiated that she would correct the issue on XX/XX/XXXX in XXXX they did the day thing continuously weekly.
|
| 06/07/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Received a loan you didn't apply for
|
|
Web |
Servicemember |
|
I was alerted through email that I was approved for a {$700.00} payday loan that I had not applied for. I had applied for a loan several months ago, but not yesterday XX/XX/2021. I also received a hard inquiry for this application. I immediately called the next morning when they were open and they were able to void the loan, and told me to proceed with filing complaints. I do have a fraud case open with them as XXXXXXXX.
|
| 06/12/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
This company states that I wrote the check on XXXX / XXXX / 2013 . They are now trying to take me to court. I have tried explaining that I am on XXXX and do not have the funds to pay them up-front, but I would gladly make payment arrangements. They would not accept my offer. Today I was contacted by a Law Firm stating I was being taken to court. I ca n't afford this and the SOL date has passed.
|
| 02/25/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
Servicemember |
|
I have going to this company since XX/XX/XXXX .I have just been renewing the same payday loan that I have always been renewing. The problem is this company keeps pulling my credit profile leaving me with hard inquiries on my report and I have not been asked once could they do it.The most recent was XX/XX/XXXX.I am being turned down for lines of credit do to all of these inquiries on my report..
|
| 02/13/2017 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
I am trapped within XXXX payday loans and was unaware that there is a {$500.00} Max for Payday loan. The lenders did let me know that I could only have XXXX loan of {$500.00}, because of this I am unable to cover all of the loan payments. They kept wanting me to rewrite the loans and start over. I am trapped in a never ending cycle and do n't know how to overcome this situation. Please advise?
|
| 01/16/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Unable to get your credit report or credit score
- Other problem getting your report or credit score
|
|
Web |
|
|
CHECK INTO CASH IT WAS PUT INTO HARD CREDIT INQUIRIES 3 TIMES IT SHOW XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX IT HURT ME NOW THEY DID I WANT Them to be REMOVE OFF MY CREDIT SINCE I FINALLY PAID OFF MY PAYDAY I HAD WITH THEM I PAID ON XX/XX/XXXX I PAID IT OFF WILL NOT TAKE OUT AGAIN. I feel this need to removed for my credit inquiries since been paid off the paid loan, will never take out again.
|
| 02/06/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
I had a title loan with : XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX. In a period of 10 months ( beginning XX/XX/2017 ) I paid {$270.00} per month and today I paid off the balance of {$1900.00}. The principal of my loan was only reduced {$86.00} in 10 months. In 10 months I gave them a total of {$4600.00}. This doesn't seem right and I did not understand the implications of my contract.
|
| 03/28/2017 |
Yes |
|
|
|
Web |
|
|
This payday loan was paid, I have no receipts to back this because my husband passed away and family removed all my personal documents of ours because of us being separated they turned against me and our children. This is an issue that just popped up on my report recently and it took points off my score this needs to be removed immediately it 's been since 2008 that I did any loan
|
| 09/12/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't stop withdrawals from your bank account
|
|
Web |
|
|
I took out 3-4 consecutive payday loans at Check Into Cash in XXXX XXXX . She says I owe her a payday loan amount from past after I stopped requesting more loans. It's not possible to owe from past cuz if I don't pay off owed money, I wouldn't have been able to continue borrowing. They keep trying to deduct automatic from my XXXX XXXX account {$300.00}.
XXXX XXXX XXXX XXXX XXXX
|
| 10/13/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
I have been a victim of identity theft for years now, there has been a recent reporting of XXXX XXXX XXXX XXXX XXXX '' that I have not applied for. On recent credit report their is an assigned date and no collection date. I have not received any billings or correspondence from said " XXXX XXXX XXXX '' I have uploaded an affidavit proving my various instances of identity theft.
|
| 02/10/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
There is unknown hard inquiry on my credit reports. Im requested the verification of the inquiry and the method of verification. CHECK INTO CASH Inquiry : XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX. For the first time no response came in 15 days company did not provide the following proof : Permissible Purpose My written authorization Proof that I personally initiated these inquiry.
|
| 05/07/2016 |
Yes |
- Consumer Loan
- Vehicle lease
|
- Taking out the loan or lease
|
|
Web |
|
|
I got a car loan for my XXXX toyota tundra, i had paid off the entire loan on XXXX XXXX, XXXX. I went to the MVD to get my title back into my name to learn that the company 'Check into cash ' had not given me my title back and still had a hold. I 've contacted them numerous times through visiting them in person and calling. I 've been unsuccessful in getting my title back.
|
| 05/25/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
I took out a loan at check into cash in XXXX of 2017 , for {$570.00} and I ca n't pay the loan back because I lost job due to unforeseen reasons..They have been calling me and its really bothering and upsetting my family, not to mention the high interest rates that they charged o n the loan..is n't this against the law??? I just want them to stop harassing me ....
|
| 10/31/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't stop withdrawals from your bank account
|
|
Web |
|
|
On XXXX XXXX I was contacted by check into cash advising that I had outstanding loan that had not been paid I advised that I did not have a loan and I am in the process of disputing the loan. I have retained an attorney who is representing me and I sent two certified letters to the company. I have proof they received both letters and they have continued to call me.
|
| 04/15/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened to sue on too old debt
|
|
Web |
|
|
I have paid back the amount I owed to the company I borrowed the money from, but they keep calling me and threatening to take me to court or jail and they threaten me about how much they can take from my check every other week I get paid.I was threaten that if I did not give them my bank card number they will take me to court and/or put me in jail
|
| 02/16/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
Servicemember |
|
XXXX XXXX XXXX is attempting to collect a debt from me ( XXXX XXXX XXXX ), for Check into Cash INC . I have no knowledge of a recent Payday Loan with Check into Cash INC . I am requesting that Check into Cash INC send me their DOCUMENTED COMPANY proof/verification of when I OPENED this account, and the DATE the account FIRST became DELINQUENT.
|
| 05/06/2015 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
Collections representative working on behalf of Check Into Cash called my ex wife and told her that I may have committed fraud and that they were looking for me, even though this debt and the checking account in question were either acquired after our divorce or before our marriage, in clear violation of Section 805 part b of the FDCPA.
|
| 02/01/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't contact lender or servicer
|
|
Web |
|
|
I got a payday loan from Check Into Cash over 5 years or more. I stop paying on it. Ive asked them to send me something in writing because I dont know how much I owe since its been so long. Im getting phone calls with threats about summoning me and taking legal actions against me. I think this is violating the fair debt collection act.
|
| 02/01/2017 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
I was called by a company called XXXX on XX/XX/2017 at XXXX in regards to a defaulted loan through Check Into Cash in XXXX. I explained to the collector that i am homeless and have been since late XXXX and he started swearing at me and calling me a liar and threatening to have me arrested and sued. His behavior was abusive and hostile.
|
| 06/22/2016 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
recieved call on XXXX/XXXX/16 from XXXX XXXX XXXX telling me that the local district attorney office had a warrant for my arrest and would be arrested and sent to jail today for a pay day loan check that is 11 years old.of course no one came and was only a scare tactic. the DA told me they dont take payday loan cases by texas law.
|
| 03/16/2017 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
I got a payday loan from this company, I can not afford to pay back right now and they are sending emails that they are going to arrest me and that I am going to jail. they are also stating that they are going to contact my employer, which I do not want them to do because I can get fired for receiving calls like that.
|
| 03/02/2017 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
XXXX is reporting a collection on my credit reports for a " Check into Cash '' payday loan claiming it was opened XX/XX/XXXX. for the amount of {$210.00}. I have not had a payday loan since XX/XX/XXXX and it was paid. They have refused to VERIFY the debt. Or this is so very beyond the statute of limitations in Texas.
|
| 05/09/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Called outside of 8am-9pm
|
|
Web |
|
|
They are also calling XXXX XXXX XXXX. I have received repeated calls and have received a call today at XXXX with a documented voicemail left at this time.
The organization is Check Into Cash XXXX XXXX XXXX, they represent a title loan company.
Customer Service Department:XXXX XXXX XXXX XXXX XXXX XXXX, TN XXXX
|
| 07/18/2020 |
Yes |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
This company reported an account from CHECKINTOCASH on XX/XX/2019 in the amount of {$280.00}. This collection agency is in violation of FDCPA 809 ( a ) for not providing a collection notice within 5 days after initial communication. This was not done 5 days after reporting it to the Credit reporting agencies.
|
| 08/15/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
Unauthorized hard inquiries from XXXX XXXX, XXXX, XXXX XXXX, XXXX, XXXX, CheckIntoCash, and XXXX XXXX IN all occurring on XX/XX/2018.
Subsequently I was contacted by Big Picture Loans on XX/XX/XXXX claiming I owed money on a loan that I never took out with them. This has been documented in complaint # XXXX.
|
| 01/13/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
Recieved payday loan amount of XXXX from. Filed bankruptcy in XXXX and asked rep at Check into cash would this effect my credit No was her answer and now XXXX this inquiry is there. XXXX XXXX was the creditor that was listed on the credit report however I've never heard or been contacted by this company.
|
| 06/04/2015 |
Yes |
|
- Received a loan I didn't apply for
|
|
Web |
Servicemember |
|
there was a loan with check n cash and XXXX finance in my name and i didnt authorize a loan in my name. the company did not ask for any address, identification, or income verification. They said it was sent to an XXXX and i do not bank with XXXX. I called the bank but they have no account in my name
|
| 03/08/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
Check into Cash has repeatedly sold a settled debt to multiple debt collection services. The debt was acquired XX/XX/XXXX and settled XX/XX/XXXX. The most recent collection agency has called making threats to myself, my employer, and my family members.
XXXX XXXX XXXX is the current debt collector.
|
| 06/09/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was already discharged in bankruptcy and is no longer owed
|
|
Web |
|
|
XXXXXXXX XXXX XXXX name is XXXX check into cash. Company trying to collect debt that I did over 8 years ago because recently I tried for a loan at company and they denied me cuz of past loan I had with them that I didnt realize I did. Account was already closed until recently reopened from company
|
| 10/12/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
Hello, This company ran hard inquiries on my XXXX credit report without my consent. I applied for a payday loan, which is not a line of credit and should not have required such a credit inquiry. I contacted the company requesting these inquires be removed, however they have ignored my request.
|
| 05/10/2021 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
I received a letter today, XX/XX/2021, that I owe {$1400.00} for a loan by phone, and if I sent {$700.00} by XX/XX/2021 it would be considered resolved.. My credit report says I owe the same amount for an account opened in the last six months. Wrong name listed and I'm sure this is not mine.
|
| 05/29/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account status incorrect
|
|
Web |
|
|
I signed a non arbitration contract that stated the loan does not report to credit agencies. I took a title loan on a vehicle from check into cash and believed they had reposessed the vehicle. 2 years later they are now reporting to my XXXX that I owe a debt of {$730.00} to dXXXX XXXX XXXX
|
| 05/15/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Can't contact lender or servicer
|
|
Web |
Older American, Servicemember |
|
I have been waiting for my title pink slip to be returned to me long ago after I paid the loan off, as a Disabled Veteran and elderly person the company had no idea where it is?
The Calif. DMV said that the company has a history of failing to return title loans after they are paid off.
|
| 06/24/2015 |
Yes |
|
- Applied for loan/did not receive money
|
|
Web |
|
|
I applied for a payday loan online and was pre approved for XXXX then I was told by email to visit a local check into cash store with the proper documents and I would walk out with my cash.but I was never given the chance to go to the check into cash store and forfill my application.
|
| 07/10/2015 |
Yes |
|
- Charged bank acct wrong day or amt
|
|
Web |
|
|
I received a payday loan with ( Check into Cash ) I paid interest fees and somehow my banking account gets completely out of order I explained this to them and they continued to send check through my account, then broke all kinds of confidentiality codes/law 's, Thank You For Your Time.
|
| 04/26/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Old information reappears or never goes away
|
|
Web |
|
|
When I called to inquire about the XXXX XXXX debt from 2012 the individual started asking me questions about the debt. I explained that we paid the XXXX XXXX bill and proved it to the collector years ago, she then hung up the phone on me. Unfortunately it 's still there.
|
| 07/27/2015 |
Yes |
- Consumer Loan
- Vehicle loan
|
- Taking out the loan or lease
|
|
Web |
|
|
This is a Title Loan for my vehicle that I have a title for. I have the receipts of payments and the amount financed is not moving downward. I have never been late and paying more than the minimum amount due. I believe this title loan is a big rip-off. I just need another opinion.
|
| 02/18/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't stop withdrawals from your bank account
|
|
Web |
|
|
I notified Check into Cash I was unemployed and was unable to pay at this time. After sending a revocation of account debit 2 times to the company, they still pulled the full amount of {$580.00} out of my account on XX/XX/19 which in turn has caused serious financial hardship.
|
| 09/07/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
check into cash is charging me excessive interest on my title loan. When I make my payment which is {$880.00} a month most of the money goes to the interest. Most of my payment should go to the principal. The manager told me also my payment is never going to be any lower.
|
| 02/16/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
I inquired online to see if I qualified for a loan with their company using my car title as collateral, which I did but decided I didn't want risk my car so I never picked up the check to cash it. Now they are calling threatening to do all sorts or unsavory things to me
|
| 03/12/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
Payday lender Check Into Cash was told the party they were trying to reach was unavailable. Their response was to call every 30 seconds for the next 5 minutes, each time being told not to call back, each time trying to yell over the request then ultimately ignoring it.
|
| 06/23/2016 |
Yes |
- Consumer Loan
- Installment loan
|
- Taking out the loan or lease
|
|
Web |
|
|
I went into the store to ask for a payment plan and XXXX said that If I entered into XXXX or more payment plans that she would not re-loan to me again. So I was forced to find another place to do business. She is very rude and made me feel like I was a piece of XXXX.
|
| 02/18/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
I borrow {$350.00} from Check into cash. I have been paying a refinance fee of {$55.00} once or twice a month sinceXX/XX/XXXX until the presence XX/XX/XXXX.Therefore, I have paid at least {$1600.00} XXXX on a {$350.00} loan. This loan have been paid 3 time.
|
| 10/03/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
Company calls me several times per day and hangs up. I feel they are using abusive credit collection tactics by harassing me.
Also, I am sure if the charge is legitimate. They waited 3 years before putting themselves on my XXXX Credit report.
|
| 01/19/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
On my XXXX report a credit inquiry XX/XX/2019 from the following.
Check into Cash XXXX XXXX XXXX XXXX XXXX, TN XXXX XXXX I didnt apply for anything credit or cash Called phone number got automated service left message received no call back
|
| 04/08/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
I recently sent a letter to XXXX XXXX XXXX making them aware of affidavit filed through identitytheft.gov on XX/XX/2021 regarding a debt they allege I owe, but have never gotten loan through said company. I have yet to get their response.
|
| 08/17/2017 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
Servicemember |
|
My Payday loan is included in a debt consolidation program i am currently enrolled in. I was told not to pay while trying to settle and that they should not call me at work. They are currently calling me daily at the number listed above.
|
| 08/27/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
Took out a, loan of {$550.00}, payments automatically taken from my XXXX card for {$100.00} on the XXXX and XXXX of each month. Interest rate is % XXXX totalling XXXX being paid back on a {$550.00} loan. I have since lost my job.
|
| 08/27/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Struggling to pay your loan
|
|
Web |
|
|
Online predatory lending. 299.99 % APR for cash advances. {$400.00} credit limit. Also, this company ( XXXX XXXX XXXX d/b/a XXXX XXXX XXXX ) does not have a license to offer lines of credit in my state of residence ( Florida ).
|
| 07/19/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
You contacted them and they said the date of the loan was XX/XX/XXXX. They simply now changed the date to XX/XX/XXXX. I did not take out either loan. I did not have a physical address or checking account. I was unable to do so.
|
| 04/06/2016 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
A debt collection agency threatened to issue a bench warrant and arrest me over a debt from 2014 from a payday lender. The agency made threatening comments, repeatedly called my work phone, and made other harassing comments.
|
| 04/29/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account information incorrect
|
|
Web |
|
|
Some agency called XXXX XXXX XXXX is attempting to collect a debt from XXXX, 2021 for a company called Loan By Phone.
The amount is {$3200.00} which I have no recollection and never replied to.
This is fraudulant.
|
| 07/30/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
Older American |
|
THIS ACCOUNT SHOWED UP ON MY CREDIT REPORT APPROX, 5 MONTHS AGO. I HAVE CONTACTED THEM REPEATEADLY TO PLEASE SEND ME COPIES OF THE PAPERWORK. I NEVER KNEW THIS ACCOUNT EXISTED. IT'S BEEN SIX WEEKS AND NOTHING FROM THEM.
|
| 01/18/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Threatened to contact someone or share information improperly
- Contacted you after you asked them to stop
|
|
Web |
Servicemember |
|
called at work on the following days. They were informed on XX/XX/XXXX to not call me at work XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX
|
| 06/23/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't contact lender or servicer
|
|
Web |
|
|
My old check into cash debt was discharged in my bk years ago and they still sold the debt to XXXX XXXX who is now harrissing me even though I keep Asking them to stop and they said they new the loan was in my BK.
|
| 04/27/2016 |
Yes |
|
|
|
Web |
|
|
XXXX sent me a email telling me i owed a certain amount of money for a payday loan that is less than what they are saying. When i looked up ace cash services i found out its a scam company trying to recieve money.
|
| 07/11/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
I got a loan in 2016 I have paid it off but im still paying it now. I got a loan for XXXX the principal are very high im still not done with it but I have paid this loan off twice. I need this problem fix asap
|
| 11/24/2015 |
Yes |
- Debt collection
- Payday loan
|
- False statements or representation
- Indicated committed crime not paying
|
|
Web |
|
|
Company states I committed fraud for having a payday loan bounce and that I then closed the account to avoid paying the debt. Therefore commiting check fraud and I will face civil charges
|
| 05/25/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Other personal consumer report
|
- Problem with a company's investigation into an existing issue
- Difficulty submitting a dispute or getting information about a dispute over the phone
|
|
Web |
|
|
In XX/XX/2018 some one applied for a cash loan using my personal information, Which is now on my credit report as a hard inquire. The institution is Check into Cash located in XXXX, XXXX
|
| 11/27/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Collected or attempted to collect exempt funds
|
|
Web |
|
|
A company named CC Recoveries out of XXXX withdrew XXXX from my bank without my consent. I attempted to contact them about the fraudulent transaction and they did not respond.
|
| 08/25/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
Check into Cash states that I owe them {$1100.00}. At the time the dates are listed, my bank account information was stolen. I honestly do not remember this transaction.
|
| 02/22/2017 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I asked them not to call my work twice now in writing. They have called my work 4 times within the last 5 minutes. The number they are calling from is XXXX.
|
| 11/28/2016 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
Servicemember |
|
This debt is XXXX and has been paid. It is illegal to sell debts in this manner and try to collect beyond a statute.
I want this removed immediately
|
| 04/23/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
I am completely unaware of this collection agency. I was never notified about an attempt to collect a debt. The debt has not been verified.
|
| 04/28/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information is missing that should be on the report
|
|
Web |
|
|
I applied for credit with Check into Cash and they made inquiry without reason. I dont have credit with them, It is not fair.
|
| 04/06/2017 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
Servicemember |
|
Interest charges keep changing. They are getting higher and higher and I am given the run around why this is being charged.
|
| 04/14/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Loan payment wasn't credited to your account
|
|
Web |
|
|
Calling my parents house for a loan I dont any money to. Who like for the unwanted calls to stop if theres nothing I owe.
|
| 04/05/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Received a loan you didn't apply for
|
|
Web |
|
|
Today XX/XX/18 I was notified by 3 emails of someone applying for a payday loan from check into cash. This was not me.
|
| 07/05/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
I had make arrangements for them to take money XXXX dollars amount every month and I still got send to collections
|
| 06/22/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Incorrect information on your report
- Account status incorrect
|
|
Web |
|
|
A pay day loan listed as XXXX,XXXX is listed at Check into Cash on my credit report.I never took out that loan.
|
| 10/21/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
Inquiry is inaccurate, I never authorized an inquiry in XXXX for " Check into Cash ''. Fraudulent, was not me.
|
| 02/02/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
I have requested a verification of this account several times, I don't believe they have the right person.
|
| 03/14/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
XX/XX/2019this company ran my credit without my permission. Which then added a inquiry onto my credit.
|
| 01/07/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
Servicemember |
|
I lost my job and was diagnosed with XXXX XXXX XXXX and lost car due to no employment
|
| 05/27/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
Servicemember |
|
2016 year I do not want to be called nor harassed by any payday loan debt collect.
|
| 03/05/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
Noticed 2 hard inquiries on my credit report that I did not authorize.
|
| 07/25/2015 |
Yes |
|
|
|
Web |
|
|
Lender contacts for payment BEFORE the loan payments are DUE
|
| 05/23/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit repair services
|
- Confusing or misleading advertising or marketing
|
|
Web |
|
|
Says i have a loan approval but it just takes me in circles
|
| 01/21/2022 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Phone |
|
|
|
| 01/19/2022 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Charged fees or interest you didn't expect
|
|
Postal mail |
|
|
|
| 12/16/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 12/13/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
|
|
|
| 12/04/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
|
| 11/29/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
|
| 11/29/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 11/29/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 11/03/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
|
| 10/04/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Received a loan you didn't apply for
|
|
Web |
|
|
|
| 09/29/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Their investigation did not fix an error on your report
|
|
Web |
|
|
|
| 09/26/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account information incorrect
|
|
Web |
|
|
|
| 09/14/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 08/17/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
|
|
|
| 08/08/2021 |
Yes |
- Debt collection
- I do not know
|
- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
|
|
Web |
Servicemember |
|
|
| 08/07/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account information incorrect
|
|
Web |
|
|
|
| 07/23/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Struggling to pay your loan
|
|
Web |
|
|
|
| 06/30/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Web |
|
|
|
| 06/11/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Web |
Servicemember |
|
|
| 06/10/2021 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was already discharged in bankruptcy and is no longer owed
|
|
Web |
|
|
|
| 05/27/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 05/14/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Their investigation did not fix an error on your report
|
|
Web |
|
|
|
| 03/09/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 02/20/2021 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 01/08/2021 |
Yes |
- Money transfer, virtual currency, or money service
- Check cashing service
|
- Problem with customer service
|
|
Web |
|
|
|
| 01/04/2021 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 12/02/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
|
| 12/01/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't contact lender or servicer
|
|
Web |
|
|
|
| 09/22/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Personal line of credit
|
- Charged fees or interest you didn't expect
|
|
Phone |
Older American, Servicemember |
|
|
| 08/02/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 07/16/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Phone |
|
|
|
| 05/27/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Was approved for a loan, but didn't receive the money
|
|
Web |
|
|
|
| 04/30/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Phone |
|
|
|
| 04/09/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
|
| 04/02/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Phone |
|
|
|
| 02/28/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- Used obscene, profane, or other abusive language
|
|
Phone |
|
|
|
| 02/19/2020 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Phone |
|
|
|
| 02/10/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 02/04/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Loan payment wasn't credited to your account
|
|
Web |
|
|
|
| 01/28/2020 |
Yes |
- Checking or savings account
- Checking account
|
- Managing an account
- Deposits and withdrawals
|
|
Referral |
|
|
|
| 01/27/2020 |
Yes |
- Debt collection
- Payday loan debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 01/21/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Phone |
Older American, Servicemember |
|
|
| 01/02/2020 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Phone |
|
|
|
| 11/04/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt was result of identity theft
|
|
Phone |
Servicemember |
|
|
| 11/04/2019 |
Yes |
- Debt collection
- I do not know
|
- Threatened to contact someone or share information improperly
- Talked to a third-party about your debt
|
|
Web |
|
|
|
| 10/26/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem when making payments
|
|
Web |
|
|
|
| 10/17/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- False statements or representation
- Indicated you were committing crime by not paying debt
|
|
Web |
|
|
|
| 10/10/2019 |
Yes |
- Credit card or prepaid card
- General-purpose credit card or charge card
|
- Closing your account
- Can't close your account
|
|
Referral |
|
|
|
| 09/26/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
|
| 08/23/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Phone |
Older American |
|
|
| 08/21/2019 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
|
| 08/02/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Loan payment wasn't credited to your account
|
|
Phone |
|
|
|
| 07/23/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 07/17/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Phone |
|
|
|
| 05/20/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 05/04/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 04/17/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 04/10/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 04/09/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem when making payments
|
|
Web |
|
|
|
| 04/06/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 03/31/2019 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 03/15/2019 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
|
|
Phone |
|
|
|
| 03/12/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
Servicemember |
|
|
| 03/06/2019 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Phone |
|
|
|
| 01/15/2019 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't contact lender or servicer
|
|
Web |
|
|
|
| 12/26/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information is missing that should be on the report
|
|
Web |
Servicemember |
|
|
| 12/18/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Vehicle was repossessed or sold the vehicle
|
|
Referral |
|
|
|
| 12/10/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Struggling to pay your loan
|
|
Web |
Servicemember |
|
|
| 12/10/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Phone |
|
|
|
| 12/07/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
|
| 11/28/2018 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Servicemember |
|
|
| 11/26/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
|
| 11/26/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Problem with the payoff process at the end of the loan
|
|
Web |
|
|
|
| 11/14/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Can't contact lender or servicer
|
|
Referral |
|
|
|
| 10/30/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
|
|
Web |
|
|
|
| 10/25/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Information belongs to someone else
|
|
Web |
|
|
|
| 10/20/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
|
| 10/19/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
|
|
|
| 10/12/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Phone |
|
|
|
| 10/10/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Fax |
|
|
|
| 10/05/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 09/11/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Fax |
Servicemember |
|
|
| 09/10/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- False statements or representation
- Told you not to respond to a lawsuit they filed against you
|
|
Web |
|
|
|
| 08/30/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 08/28/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Charged fees or interest you didn't expect
|
|
Web |
|
|
|
| 08/22/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 08/06/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem when making payments
|
|
Phone |
|
|
|
| 06/21/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 06/21/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Phone |
|
|
|
| 04/25/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't contact lender or servicer
|
|
Phone |
|
|
|
| 04/23/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 04/16/2018 |
Yes |
- Credit card or prepaid card
- Government benefit card
|
- Trouble using the card
- Trouble using the card to spend money in a store or online
|
|
Phone |
|
|
|
| 04/13/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Charged fees or interest you didn't expect
|
|
Fax |
|
|
|
| 04/12/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Phone |
|
|
|
| 04/11/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
Servicemember |
|
|
| 04/09/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Difficulty submitting a dispute or getting information about a dispute over the phone
|
|
Web |
|
|
|
| 04/05/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Incorrect information on your report
- Account status incorrect
|
|
Postal mail |
|
|
|
| 04/02/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 03/15/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Struggling to pay your loan
|
|
Web |
|
|
|
| 03/12/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Threatened to sue you for very old debt
|
|
Web |
Servicemember |
|
|
| 03/05/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Charged fees or interest you didn't expect
|
|
Web |
Servicemember |
|
|
| 03/05/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Written notification about debt
- Didn't receive notice of right to dispute
|
|
Web |
Servicemember |
|
|
| 02/25/2018 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 02/22/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Fax |
Servicemember |
|
|
| 02/20/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Problem when making payments
|
|
Web |
|
|
|
| 02/18/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Loan payment wasn't credited to your account
|
|
Web |
|
|
|
| 02/06/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Fax |
Servicemember |
|
|
| 01/25/2018 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
|
| 01/24/2018 |
Yes |
- Debt collection
- Payday loan debt
|
- Took or threatened to take negative or legal action
- Sued you without properly notifying you of lawsuit
|
|
Web |
|
|
|
| 12/27/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 12/22/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Problem with the payoff process at the end of the loan
|
|
Referral |
|
|
|
| 12/07/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Received a loan you didn't apply for
|
|
Phone |
|
|
|
| 12/06/2017 |
Yes |
- Credit card or prepaid card
- General-purpose prepaid card
|
- Problem with a purchase or transfer
- Charged for a purchase or transfer you did not make with the card
|
|
Fax |
|
|
|
| 12/05/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Loan payment wasn't credited to your account
|
|
Web |
|
|
|
| 12/01/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Title loan
|
- Struggling to pay your loan
|
|
Fax |
|
|
|
| 11/21/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't contact lender or servicer
|
|
Phone |
|
|
|
| 11/19/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Received a loan you didn't apply for
|
|
Web |
|
|
|
| 11/18/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 10/30/2017 |
Yes |
- Debt collection
- I do not know
|
- Took or threatened to take negative or legal action
- Threatened to arrest you or take you to jail if you do not pay
|
|
Phone |
|
|
|
| 10/16/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Fax |
Servicemember |
|
|
| 10/13/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Fax |
Servicemember |
|
|
| 10/05/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Can't contact lender or servicer
|
|
Web |
Older American |
|
|
| 10/04/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Fax |
Servicemember |
|
|
| 10/03/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account information incorrect
|
|
Web |
|
|
|
| 09/28/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Problem with a credit reporting company's investigation into an existing problem
- Their investigation did not fix an error on your report
|
|
Web |
|
|
|
| 09/15/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Phone |
|
|
|
| 09/15/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Installment loan
|
- Struggling to pay your loan
|
|
Phone |
Servicemember |
|
|
| 09/11/2017 |
Yes |
- Credit reporting, credit repair services, or other personal consumer reports
- Credit reporting
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Web |
|
|
|
| 08/30/2017 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Phone |
|
|
|
| 07/26/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Struggling to pay your loan
|
|
Web |
|
|
|
| 07/04/2017 |
Yes |
- Debt collection
- Payday loan debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 06/13/2017 |
Yes |
- Payday loan, title loan, or personal loan
- Payday loan
|
- Improper use of your report
- Credit inquiries on your report that you don't recognize
|
|
Phone |
|
|
|
| 06/07/2017 |
Yes |
- Debt collection
- Auto debt
|
- Written notification about debt
- Notification didn't disclose it was an attempt to collect a debt
|
|
Web |
|
|
|
| 06/01/2017 |
Yes |
- Credit card or prepaid card
- General-purpose credit card or charge card
|
- Problem with a purchase shown on your statement
- Card was charged for something you did not purchase with the card
|
|
Web |
|
|
|
| 04/19/2017 |
Yes |
|
- Applied for loan/did not receive money
|
|
Phone |
|
|
|
| 03/31/2017 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
|
|
| 03/25/2017 |
Yes |
|
- Payment to acct not credited
|
|
Web |
|
|
|
| 03/22/2017 |
Yes |
- Prepaid card
- General purpose card
|
- Unauthorized transactions/trans. issues
|
|
Web |
|
|
|
| 03/14/2017 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 03/13/2017 |
Yes |
|
- Payment to acct not credited
|
|
Web |
|
|
|
| 03/09/2017 |
Yes |
- Debt collection
- I do not know
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 03/09/2017 |
Yes |
|
- Payment to acct not credited
|
|
Phone |
|
|
|
| 03/04/2017 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
Older American |
|
|
| 01/10/2017 |
Yes |
|
- Cont'd attempts collect debt not owed
- Debt was discharged in bankruptcy
|
|
Web |
|
|
|
| 01/02/2017 |
Yes |
|
- Can't stop charges to bank account
|
|
Web |
|
|
|
| 12/28/2016 |
Yes |
|
- Can't stop charges to bank account
|
|
Web |
|
|
|
| 12/19/2016 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Phone |
Older American |
|
|
| 12/15/2016 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 12/12/2016 |
Yes |
- Consumer Loan
- Installment loan
|
- Taking out the loan or lease
|
|
Postal mail |
|
|
|
| 12/08/2016 |
Yes |
|
- Payment to acct not credited
|
|
Web |
|
|
|
| 11/30/2016 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Referral |
|
|
|
| 10/21/2016 |
Yes |
|
|
|
Postal mail |
|
|
|
| 09/27/2016 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
|
| 09/23/2016 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 09/19/2016 |
Yes |
|
|
|
Fax |
|
|
|
| 08/17/2016 |
Yes |
|
- Lender repossessed or sold the vehicle
|
|
Web |
|
|
|
| 08/15/2016 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Postal mail |
Older American |
|
|
| 07/28/2016 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
|
| 07/06/2016 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Phone |
|
|
|
| 06/21/2016 |
Yes |
|
|
|
Phone |
|
|
|
| 06/07/2016 |
Yes |
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 05/20/2016 |
Yes |
|
- Can't stop charges to bank account
|
|
Web |
|
|
|
| 05/03/2016 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt resulted from identity theft
|
|
Web |
|
|
|
| 05/02/2016 |
Yes |
|
- Received a loan I didn't apply for
|
|
Web |
|
|
|
| 04/26/2016 |
Yes |
|
- Can't stop charges to bank account
|
|
Phone |
Servicemember |
|
|
| 04/12/2016 |
Yes |
- Consumer Loan
- Installment loan
|
- Taking out the loan or lease
|
|
Web |
Older American |
|
|
| 03/21/2016 |
Yes |
- Consumer Loan
- Installment loan
|
- Problems when you are unable to pay
|
|
Web |
|
|
|
| 03/11/2016 |
Yes |
- Debt collection
- Payday loan
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Phone |
|
|
|
| 02/25/2016 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Phone |
Servicemember |
|
|
| 02/17/2016 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened to sue on too old debt
|
|
Web |
|
|
|
| 01/18/2016 |
Yes |
|
- Received a loan I didn't apply for
|
|
Web |
|
|
|
| 01/13/2016 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Phone |
|
|
|
| 01/11/2016 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Phone |
|
|
|
| 01/04/2016 |
Yes |
|
- Charged bank acct wrong day or amt
|
|
Web |
|
|
|
| 12/08/2015 |
Yes |
|
- Lender repossessed or sold the vehicle
|
|
Web |
|
|
|
| 10/20/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Called after sent written cease of comm
|
|
Web |
|
|
|
| 10/19/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Called after sent written cease of comm
|
|
Web |
|
|
|
| 09/28/2015 |
Yes |
- Consumer Loan
- Installment loan
|
- Managing the loan or lease
|
|
Web |
|
|
|
| 09/23/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 09/22/2015 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Phone |
|
|
|
| 09/18/2015 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Phone |
|
|
|
| 08/18/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Phone |
|
|
|
| 08/11/2015 |
Yes |
|
- Applied for loan/did not receive money
|
|
Phone |
|
|
|
| 08/06/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Phone |
|
|
|
| 08/04/2015 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 07/22/2015 |
Yes |
|
|
|
Web |
|
|
|
| 07/20/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Called after sent written cease of comm
|
|
Web |
|
|
|
| 07/16/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
|
| 06/11/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Phone |
|
|
|
| 06/05/2015 |
Yes |
|
- Payment to acct not credited
|
|
Phone |
|
|
|
| 06/03/2015 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 05/29/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 05/28/2015 |
Yes |
- Consumer Loan
- Vehicle lease
|
- Managing the loan or lease
|
|
Web |
|
|
|
| 05/15/2015 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Phone |
|
|
|
| 05/12/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 05/11/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
Servicemember |
|
|
| 05/05/2015 |
Yes |
- Debt collection
- Payday loan
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
|
| 04/24/2015 |
Yes |
|
- Lender repossessed or sold the vehicle
|
|
Web |
|
|
|
| 04/22/2015 |
Yes |
- Debt collection
- Payday loan
|
- False statements or representation
- Indicated committed crime not paying
|
|
Web |
|
|
|
| 04/13/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
Older American |
|
|
| 04/06/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Phone |
|
|
|
| 04/06/2015 |
Yes |
|
- Received a loan I didn't apply for
|
|
Phone |
|
|
|
| 03/23/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Called after sent written cease of comm
|
|
Web |
|
|
|
| 03/23/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 03/19/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 03/17/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
|
| 03/17/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Called after sent written cease of comm
|
|
Web |
|
|
|
| 03/13/2015 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 03/11/2015 |
Yes |
|
- Payment to acct not credited
|
|
Web |
|
|
|
| 03/09/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 03/08/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 02/28/2015 |
Yes |
|
- Received a loan I didn't apply for
|
|
Web |
|
|
|
| 02/25/2015 |
Yes |
|
- Received a loan I didn't apply for
|
|
Web |
|
|
|
| 02/20/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Phone |
Older American |
|
|
| 02/18/2015 |
Yes |
|
- Lender repossessed or sold the vehicle
|
|
Web |
|
|
|
| 02/17/2015 |
Yes |
|
|
|
Web |
|
|
|
| 02/15/2015 |
Yes |
|
|
|
Web |
|
|
|
| 02/13/2015 |
Yes |
- Debt collection
- Payday loan
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Phone |
Servicemember |
|
|
| 02/11/2015 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
Older American |
|
|
| 02/10/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
|
| 02/10/2015 |
Yes |
- Debt collection
- Payday loan
|
- False statements or representation
- Impersonated an attorney or official
|
|
Web |
|
|
|
| 02/10/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Phone |
|
|
|
| 02/10/2015 |
Yes |
|
|
|
Web |
|
|
|
| 02/06/2015 |
Yes |
|
- Can't stop charges to bank account
|
|
Web |
Servicemember |
|
|
| 02/05/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Phone |
|
|
|
| 02/04/2015 |
Yes |
|
|
|
Web |
|
|
|
| 01/23/2015 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 01/22/2015 |
Yes |
|
|
|
Web |
|
|
|
| 01/22/2015 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Phone |
|
|
|
| 01/19/2015 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
Older American |
|
|
| 01/14/2015 |
Yes |
|
|
|
Phone |
|
|
|
| 12/19/2014 |
Yes |
|
- Received a loan I didn't apply for
|
|
Web |
|
|
|
| 12/16/2014 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened to sue on too old debt
|
|
Web |
|
|
|
| 12/11/2014 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 12/09/2014 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
|
| 12/04/2014 |
Yes |
- Debt collection
- Payday loan
|
- False statements or representation
- Impersonated an attorney or official
|
|
Web |
|
|
|
| 11/20/2014 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Attempted to/Collected exempt funds
|
|
Web |
|
|
|
| 11/17/2014 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Called after sent written cease of comm
|
|
Web |
|
|
|
| 11/12/2014 |
Yes |
|
|
|
Web |
|
|
|
| 11/10/2014 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 11/05/2014 |
Yes |
|
- Payment to acct not credited
|
|
Web |
|
|
|
| 10/20/2014 |
Yes |
|
|
|
Web |
|
|
|
| 10/17/2014 |
Yes |
|
- Payment to acct not credited
|
|
Web |
Servicemember |
|
|
| 10/12/2014 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
Older American |
|
|
| 10/03/2014 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 09/23/2014 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Contacted me after I asked not to
|
|
Web |
|
|
|
| 09/11/2014 |
Yes |
- Debt collection
- Payday loan
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Referral |
|
|
|
| 09/10/2014 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Phone |
|
|
|
| 08/28/2014 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened to sue on too old debt
|
|
Web |
|
|
|
| 08/22/2014 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 08/21/2014 |
Yes |
- Consumer Loan
- Installment loan
|
- Problems when you are unable to pay
|
|
Web |
|
|
|
| 08/11/2014 |
Yes |
|
- Charged bank acct wrong day or amt
|
|
Referral |
|
|
|
| 07/30/2014 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 07/28/2014 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Called after sent written cease of comm
|
|
Web |
|
|
|
| 07/28/2014 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 07/26/2014 |
Yes |
|
|
|
Web |
|
|
|
| 07/25/2014 |
Yes |
- Bank account or service
- Checking account
|
- Using a debit or ATM card
|
|
Web |
|
|
|
| 07/23/2014 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened to sue on too old debt
|
|
Web |
|
|
|
| 07/08/2014 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
|
|
| 06/28/2014 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened to sue on too old debt
|
|
Web |
|
|
|
| 06/21/2014 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 06/13/2014 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt was discharged in bankruptcy
|
|
Phone |
|
|
|
| 05/28/2014 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 05/14/2014 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 05/14/2014 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Referral |
|
|
|
| 05/12/2014 |
Yes |
|
|
|
Web |
|
|
|
| 05/04/2014 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
|
| 05/01/2014 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Phone |
|
|
|
| 04/29/2014 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 04/10/2014 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
|
| 04/04/2014 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 03/27/2014 |
Yes |
- Debt collection
- Payday loan
|
- Disclosure verification of debt
- Not disclosed as an attempt to collect
|
|
Web |
|
|
|
| 03/25/2014 |
Yes |
- Debt collection
- Payday loan
|
- False statements or representation
- Indicated committed crime not paying
|
|
Web |
|
|
|
| 03/19/2014 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Postal mail |
|
|
|
| 03/14/2014 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
|
|
| 02/21/2014 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Phone |
|
|
|
| 02/19/2014 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 02/19/2014 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 02/17/2014 |
Yes |
- Debt collection
- Payday loan
|
- False statements or representation
- Impersonated an attorney or official
|
|
Web |
Older American |
|
|
| 02/10/2014 |
Yes |
|
|
|
Web |
|
|
|
| 02/04/2014 |
Yes |
|
- Applied for loan/did not receive money
|
|
Web |
|
|
|
| 02/04/2014 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
Servicemember |
|
|
| 01/30/2014 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
Servicemember |
|
|
| 01/23/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Phone |
|
|
|
| 01/23/2014 |
Yes |
|
|
|
Web |
Servicemember |
|
|
| 01/22/2014 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Phone |
Servicemember |
|
|
| 01/14/2014 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Phone |
|
|
|
| 01/08/2014 |
Yes |
- Debt collection
- Payday loan
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
|
|
| 01/08/2014 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 12/27/2013 |
Yes |
|
- Can't stop charges to bank account
|
|
Web |
|
|
|
| 12/26/2013 |
Yes |
|
- Can't stop charges to bank account
|
|
Web |
|
|
|
| 12/26/2013 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
|
| 12/21/2013 |
Yes |
- Debt collection
- Payday loan
|
- Improper contact or sharing of info
- Talked to a third party about my debt
|
|
Web |
|
|
|
| 12/17/2013 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
Servicemember |
|
|
| 12/16/2013 |
Yes |
- Debt collection
- I do not know
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Phone |
Servicemember |
|
|
| 12/16/2013 |
Yes |
- Debt collection
- Payday loan
|
- Disclosure verification of debt
- Right to dispute notice not received
|
|
Web |
|
|
|
| 12/11/2013 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Web |
|
|
|
| 12/09/2013 |
Yes |
|
|
|
Phone |
|
|
|
| 12/05/2013 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 11/26/2013 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 11/21/2013 |
Yes |
- Debt collection
- Payday loan
|
- False statements or representation
- Impersonated an attorney or official
|
|
Phone |
|
|
|
| 11/15/2013 |
Yes |
- Debt collection
- Payday loan
|
- Taking/threatening an illegal action
- Threatened arrest/jail if do not pay
|
|
Web |
|
|
|
| 11/12/2013 |
Yes |
- Money transfers
- Domestic (US) money transfer
|
|
|
Web |
|
|
|
| 11/12/2013 |
Yes |
|
- Charged fees or interest I didn't expect
|
|
Phone |
|
|
|
| 11/04/2013 |
Yes |
- Debt collection
- Payday loan
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 10/25/2013 |
Yes |
- Consumer Loan
- Vehicle loan
|
- Problems when you are unable to pay
|
|
Web |
Servicemember |
|
|
| 10/11/2013 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|
| 09/05/2013 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Frequent or repeated calls
|
|
Phone |
|
|
|
| 08/29/2013 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Improper contact or sharing of info
- Contacted employer after asked not to
|
|
Web |
|
|
|
| 08/12/2013 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Threatened to take legal action
|
|
Web |
|
|
|
| 08/08/2013 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
|