Chaplin & Papa, P.C. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
03/18/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 23113
Web
My name is XXXX XXXX, and I need to report the law firm of Chaplin XXXX XXXXt of XXXX XXXX XXXX XXXX, Virginia XXXX for extorting me and my family financially during the COVID19 pandemic to make more payments on a fraudulent promissory note from an auto accident in XXXX. I am not alone, thousands of others have suffered collections abuse and holding my drivers license hostage through DMV. I am married to a XXXX XXXX an older XXXX XXXX who is approaching retirement. I read an article on the XXXX website about extorting others that they know can pay. Please checkout this link and read the thousands of 1 star reviews that speak of bad business practices, harassment, lying debt collectors, upper attorney XXXX XXXX claims its the debt collectors fault because the attorneys do not know whats going on. Chaplin XXXX XXXX XXXX XXXX XXXX XXXX https : XXXX I have paid {$41000.00} to date and they are saying they only have record of roughly {$17000.00}. XXXX and XXXXXXXX XXXX XXXX XXXX have all issued letters that they only do research on any old account for 7 years, despite the account numbers matching up on quick books. I have shown 6 years of not only consistent payments, but over payments as documented by XXXX XXXX XXXX and XXXX XXXX. This judgment was taken without my knowledge or service. I have never lived in the City of XXXX as long as I have lived. The dismissal shows up on the XXXX County of XXXX, VA case website. On the XXXX XXXX, of XXXX VAs website shows dismissed without prejudice however, my attorney asked for a stay until we can be heard by a judge. The attorney, XXXX XXXX with https : XXXX in XXXX, VA is stating if they wont accept my quickbooks or cash as evidence, than I will have to pay them at least another {$5000.00} or they wont advise DMV to reinstate my drivers license? I lost XXXX XXXX due to COVID19, I am the sole support of an XXXX XXXX XXXX and I have a serious XXXX XXXX where I am receiving XXXX XXXX. I need to be able to drive to get to the Doctor, this isnt something my husband can fix. His group went without pay for a period of time until their PPE kicked in, but we wont get bonuses for another year bc we depend on them as part of his income. My income right now is unemployment but its not substantial or a long term solution. In fact, by the time he retires in a year, he will only get pennies on the dollar for his group buyout. This is becoming a dangerous situation for my family and no one cares, they just want us to continue to pay more. We also help support some family members due to the sudden death of my younger Brother in XXXX with a young Niece who was XXXX at the time. I just keep hearing that despite no service, despite me trying to pay what I felt was a moral obligation to clear my good name, is that since I agreed to the promissory note that the statue of limitations was reset. They are coming for us despite the Govenors office issuing this statement yesterday. https : XXXX The article specifically mentions XXXX XXXX, and XXXX workers that are struggling, stressed, and worried about survival of the family. Causing pain and suffering from harassment of debt collectors. If my husband gets to a point bc of age that he can no longer work, how are we supposed to pay this debt off again? I need some help. A response would be amazing. Because we are mandated to be on a secure VPN, if the phone number is not recognized it will go straight to voicemail causing 1000s of administrative logged hours in returning phone calls, and logging in to portals that wont allow a login from a VPN. We have to keep this for my husbands work so he can login to the hospital system. My email is XXXX XXXX
10/16/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • VA
  • 22602
Web
on XXXX I went to XXXX to get my Virginia license, But the XXXX representative claim that I had a lien on my license, she said it was a judgment on XXXX, that I have to pay the debtors, that the the lien is {$27000.00} ... I was shocked that I told the XXXX there 's no way that I could come up with this amount and did n't even know where it was coming from, anyway I found out after calling the collection agency that it was an accident occurred on XXXX, that I was involved, I did not get a ticket, the police officer only asked me of my car insurance, so I gave him my insurance information ... after this incident, did not hear anything else about the accident. I moved to California, then come back to Virginia I contacted the collection agency and we both agreed to settled for {$7000.00} including all interest a payment plan of {$7000.00}, XXXX XXXX arranged a payment plan for {$150.00} anyway, this company continue to debit my account for XXXX months a total of {$12000.00} which they were over paid of {$5000.00} ... I contact my bank of stop payment to XXXX XXXX XXXX, which who is the collection company. I received a letter from this company asking me to pay more money, I called them XXXX XXXX, XXXX Iasked for XXXX XXXX XXXX, the receptionist told me she no longer employed then she transfer me to another representative who handle my account, I told her the debt that you claim I still owed is been paid, that we settled for the amount of {$7000.00} and that they owed me instead, of the amount of {$5000.00}. I told her that I only authorized of {$7000.00} I demand a full refund of said amount. she said that the settlement was not settled and she is now willing to make a new arrangement to me, this account was already settled, her replied was not settled, and she is propose to make a new settlement, anyway I told her that the settlement was made and they should honor it, and told her that I will not going to make new agreement period! I received another letter that they demand {$1800.00} of payment or they will call the XXXX of Virginia, if my payment was not received that they will have my driver license suspended now they are making threat against Va license, I think this is harassment they claim that this is outside of consumer that I ca n't complaint to the cfpb that XXXX XXXX nor XXXX in the context of claim is not a debt of my claim, Im confused, the original creditor who they are collecting is my present car insurance company, they now claim they renew my debt of my judgment that is now general district court, this is a very old debts that is almost XXXX yrs old, when the accident happened, I was not served to go to court, the police officer must gave them a wrong car insurance, I was insured by XXXX and still have insured by them, that my liability should been paid by them. I think this is conflict situation that the original client of where I have a car insurance with is XXXX, that they should have pay the damages, anyway I plan of retaining a lawyer, about this matter, this Company want to scam me for more money!
01/11/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • NC
  • 279XX
Web
Due to an accident that happen in XXXX that was not my fault but yet I was found guilty after being told by the judge that I did not need a lawyer to handle my case. I had to pay XXXX insurance company {$11.00} XXXX dollars which XXXX XXXX XXXXXXXX XXXX XXXX XXXX law firm is handling and had reached out to me to let me know that she needed me to start making payments to them which was {$56.00} a month. I paid faithfully until I was taken out of work due to fallen ill on XX/XX/XXXX. I continue to make payments until I no longer could. I contacted XXXX on XX/XX/XXXX to let her know what has happened at that time. She was very rude and unprofessional. She threatened to suspend my XXXX XXXX drivers license if I didn't come up with the money to continuing paying on my account. I explain to her my situation and that I couldn't work due to my condition and that I no longer had the funds to keep my payments going. She informed me to send in a doctors note saying I was under " XXXX 's care '' & my last XXXX income statement, so that she can see what she can do about making my payments cheaper. I sent the information in as requested. I did not hear back from her so I called to see what was the outcome. She stated that she couldn't do anything for me because she never received any information from me and that my problem was no longer her problem and that she will be suspending my license and in order for me to get my license back I would need to pay her {$25.00} XXXX dollars. I explain to her that I was not working and could not pay and is still under my doctors care as of today and she responded back saying that's too bad, I guess you don't need your license and hung up the phone.
05/14/2018 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • VA
  • 23321
Web Older American, Servicemember
A judgment against me was applied on XXXX XXXX XXXX by XXXX XXXX via their Subrogation Attorneys " XXXX XXXX XXXX '' for the amount of {$17000.00} + 6 % from the date of the Judgement. My complaint is that XXXX XXXX XXXX suspended my license. I learned of the suspension because I received a letter from DMV. I then contacted XXXX XXXX XXXX to determine why and was told because I had not arranged to make payment. I asked the representative how was I supposed to know to do that as I was not sent any type of notice from them to contact them. I expected that after the court decision they would have sent me a letter advising of the final details of the debt and what is necessary to make arrangements for the payment of the dept. I have also not received any notice from XXXX XXXX XXXX that they have made the adjustment to the amount of the debt owed. The VA Insurance Commission handled an issue related to the amount I owe for the claim because of an error on XXXXXXXX XXXX part with the valuation of their client 's vehicle. XXXX acknowledged their error and adjusted the amount owed by deducting {$970.00} from the original amount due but XXXX XXXX XXXX did not send a letter acknowledging that either. In summary, they did not send a letter requesting that I contact them to discuss next steps or acknowledge that they have adjusted the amount they are attempting to collect after the date the Judgement was placed in court which was XXXX XXXX XXXX and took the action of suspending my license without giving me an opportunity to make arrangments before the suspension. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, VA XXXX XXXX Assigned Collector - XXXX XXXX XXXX
09/09/2021 Yes
  • Debt collection
  • Auto debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MD
  • 20745
Web
On XX/XX/2021, I spoke with a representative by the name of XXXX at this location and she stated that I had a judgement of more than {$60000.00} for a default judgement that is not in the court system and has never been in the court system. This representative was very disrespectful and let me know that they could do what they wanted because I never showed up in court. I had been improperly served and will be disputing this in the general court system. She also stated that I not taking my responsibilities serious and is the cause of the balance happening. She also included that they can find me and garnish my work checks.
12/30/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 231XX
Web