Certified Bureau of the South, Inc CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • LA
  • 700XX
Web
I contacted Certified Bureau of the south on XX/XX/XXXX regarding two accounts showing on my credit report. They were previously disputed and was told both were verified yet XXXX couldnt tell me how they were verified because I was able to provide proof of payment dated XX/XX/XXXX. XXXX has supposedly escalated the issue. In my call with XXXX I was told that I didnt owe anything with Certified Bureau of the South and they werent reporting anything. I asked to speak to someone who could look into the issue further and XXXX disconnected the call. I called back several times and no one answered the phone. On XX/XX/XXXX, I had to block my number to get someone to answer my call. I was then told again by XXXX that I didnt owe anything and she had record of my payment from XX/XX/XXXX. When I asked for someone to help with the reporting I was then put on the phone with XXXX who also assured me I didnt owe anything. When I pressured them about my credit report XXXX suddenly found two open accounts that arent linked to my Social security number I explained that the payment was made for them in XX/XX/XXXX. She had record of my payment but wasnt sure why these were still showing up. I again asked to speak to someone who could correct the matter and XXXX then said she would have to have someone call me back. I have not been contacted and they no longer answer the phone when I call. I have proof of payment from Chase bank made in XX/XX/XXXX.
04/26/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 70117
Web
I believe I have been a victim of identity theft and I attempted to dispute this information with the XXXX credit bureau. The items I have disputed do not relate to any transactions that I made or authorized. Pursuant of the FCRA and the FDCPA, I now exercise my lawful right to question the validity of these debts your agency claims I owe. I understand the collection agency is suppose to suspend all collection activity until they provide me with some info abut this debt. Through my dispute with XXXX they claimed this account was proven as valid and remain on my credit report without providing me with any information about the debt such as an original bill or something with my unique signature on it. I dont believe XXXX is truly investigating these disputes and are playing with consumers ability to obtain credit. I am just now realizing the importance of credit which is why I am just now going over my credit report and for these companies to play with consumers livelihood like they are doing is just not right. The information that I am concerned about is as follows ; Collection agency : Certified Bureau of So Col Original Creditor : XXXX XXXX XXXX XXXX Opened : XXXX XXXX , XXXX Balance : {$230.00} Collection Agency : Certified Bureau of So Col Original Creditor : XXXX XXXX XXXX XXXX XXXX e Opened : XXXX XXXX , XXXX Balance : {$83.00}
04/27/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 70117
Web
I truly do n't believe these credit bureaus such as XXXX are taking their consumers concerns seriously. I have been disputing 2 medical debts on my credit report for the past two months. Everytime it c omes back that the debt is proven to be vaild. I then requested a copy of my credit report. I call the collection agency and the date of birth that they have on file is not the same date of birth on my XXXX credit report so how can the debt be valid? I dont believe this situation has been investigated at all because if it had been investigated the debts would have been removed from my credit report just for the simple fact that the date of birth does n't match up. The collections are as followed ; Certified Bureau of So Col Opened : XXXX XXXX , XXXX Original creditor : XXXX XXXX XXXX XXXX XXXX Balance : {$230.00} Certified Bureau of So Col Opened : XXXX XXXX , XXXX Original creditor : XXXX XXXX XXXX XXXX Balance : {$83.00}
05/17/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 70117
Web
I recently checked my credit report after not checking it for years and I noticed som e medical collections that are inaccurate. Not only did I not receive any notices in the mail from the hospital or the collection agency, I believe these medical debts are a mistake. I made nor signed any contract with XXXX XXXX XXXX . I kindly ask that these collections be removed from my credit report because they cant be mine. They are as follows ; XXXX Certified Bureau Of The So Col Original Credit or- XXXX XXXX XXXX XXXX XXXX Opened Date- XXXX XXXX , 2013 Balance- {$230.00} XXXX - CB South Original Creditor- XXXX XXXX XXXX XXXX Opened Date- XXXX XXXX , 2013 Ba lance- {$230.00}
11/15/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 70118
Web
My name is XXXX XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports. The XXXX and XXXX Credit Bureaus are reporting inaccurate information on CERTIFIED BUREAU OF THE ; this is in violation of the FDICs Uniform Credit Retail Credit Classification and Account Management Policy. Per FCRA, reporting must be 100 % accurate or the information must be deleted. Evaluate this reporting by making a revision of the information provided. Modify and perform any corrections or withdraw this from my personal file.
06/07/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • LA
  • 704XX
Web Servicemember
In accordance with the fair credit reporting act, XXXXXXXX account, has violated my rights. 15 USC 1681 section 602 states I have the right to privacy. 15 USC 1681 section 604 A section 2 : it also states a consumer reporting agency can not furnish a account without my written instructions. 15 USC 1666B : a creditor may not treat a payment on a credit card account under a open end consumer credit plan as late for purpose.
12/22/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • FL
  • 32952
Web
On XXXX i sent XXXX a letter of complaint stating they are reporting inaccurate and incomplete credit information on my Credit Report. Collection Creditor : CERTIFIED BUREAU OF THE SO COL Collection Amount : {$92.00} ( Reason for investigation : Not Mine. Please Un-verify & delete this information ) XXXX & CERTIFIED BUREAU OF THE SO COL have not responded
07/08/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 28078
Web
Never received a bill for this debt. Debt is from XXXX XXXX of Louisiana, however I have been living in North Carolina since XX/XX/2017. Unable to offer payment of debt before being sent to collections due to no bill being received.
09/12/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 34442
Web
05/30/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • LA
  • 70506
Web Servicemember
11/21/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70444
Web
08/08/2021 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70501
Web
06/06/2021 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70122
Web
05/11/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70760
Web
08/15/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • LA
  • 70058
Web
10/28/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70503
Web
07/20/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 70125
Web
05/29/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • LA
  • 70458
Web
05/10/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70072
Web
05/23/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • LA
  • 70403
Web
09/24/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • LA
  • 70454
Web
05/09/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • LA
  • 70763
Phone
05/09/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • LA
  • 70763
Phone
09/26/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • LA
  • 70433
Web
02/10/2016 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • LA
  • 70818
Web
09/28/2015 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • LA
  • 70802
Web