CB1, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
10/25/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NJ 07042	Web
This complaint is against CBM Collections ' collection claim, on behalf of XXXX XXXX XXXX in XXXX, as it appears in my credit report. XXXX collection claim is not valid, since it is demanding payment of monies I never committed myself to pay them. I was billed for almost double the amount I was quoted for a XXXX procedure. In 2014 I paid to XXXX XXXX XXXX slightly over {$300.00} for a XXXX. This amount of slightly over {$300.00} was what I was quoted for a XXXX procedure. I never contracted any responsibility to pay any extra amount XXXX may wish to receive. I did not receive any additional service to justify the difference between the amount I was billed for and the amount I was quoted. Therefore, I can not accept nor submit to such claim. XXXX XXXX XXXX excuses the discrepancy between the amount quoted and the amount billed, because they alerted the amount quoted had to be prepaid. According to them, that meant the amount quoted was only an initial payment, but the final amount due would be anything over the amount quoted. XXXX explains their quote does not provide any insight of what would be the final amount due. Instead, I have pointed out that what XXXX calls 'prepayment ' is actually generally referred as 'down payment '. It only takes to look up a dictionary to understand a 'prepayment ' is a payment that needs to be completed before services are rendered. If XXXX quote is only a statement of an initial, partial payment, but does not provide any insight of what will be the final amount due, then they need to say so. They need to clarify the quote is only a down payment, but the final amount due is undetermined. XXXX has a very obscure and deceiving way of conducting business : they quote a very low amount to get the client 's business, but then they bill you for a much higher amount. If the client does not submit, they ruin your credit rating. The mismatch between the terms 'prepayment ' and 'down payment ', is not accidental, but absolutely intentional. XXXX continues its practice of referring what is actually a 'down payment ' as a 'prepayment. When XXXX submits its collection claim in my credit report is making a statement I am not financially responsible and do not meet my financial commitments and responsibilities. They are alerting lenders and creditors, there is a risk I may not return the money I borrow or may not pay as promised. That statement is false. XXXX claim is false. Plain and simple : I never agreed to pay the amount XXXX claims I owe them. The truth is XXXX is actually trying to rip me off and is hurting my credit as a way to coerce me. Please, find attached my letter of grievance to XXXX.
05/27/2021	Yes	Debt collection Auto debt	False statements or representation Attempted to collect wrong amount	MT 59102	Web
On XX/XX/XXXX I was served paperwork saying I was being sued by CBB Collections over a repossession I had with XXXX XXXX XXXX I called them multiple times and attempted to make payment arrangements that were reasonable for my budget to avoid being garnished. They refused to work with any amount I told them I could afford and told me I had to pay at least {$400.00} or so to avoid them sending in for a judgement. I filed my taxes and told them okay I would be able to just pay them once it came in. They told me I would have until the agreed upon date of XX/XX/XXXX to pay the full amount of XXXX that I owed to avoid the judgement. The week of I called them and informed them my return was being delayed and requested them to just hold off until the money came in. They refused and told me all I had was until that deadline. I called them back on XX/XX/XXXX when my refund got to my account and asked if they had sent in for the judgement and they said they never did and that I still had the option to pay. I paid the {$5400.00} on XX/XX/XXXX. In XXXX XXXX XXXX ( this year ) I sent an letter to XXXX XXXX XXXX requesting they delete my tradeline since I paid them in full the year before through CBB Collections. The lady informed me they never received payment from CBB and told me I still owed them the balance. She told me the balance owed was {$4900.00} not the {$5400.00} that CBB told me I owed them. The lady at auto credit financial told me CBB told her the debt wasnt paid. I told her no this is wrong because I paid them one year prior. She emailed me back and told me she called CBB and that CBB told her that I paid the balance in XXXXXXXX XXXX XXXXXXXX and they would send her payment as soon as they could. I told her this was incorrect because I paid them XXXXXXXX XXXX XXXXXXXX and I provided her with my bank statement showing the transaction of {$5400.00}. She said she would have to contact them and find out why she did not receive the payment the year I actually paid. I have not heard back from her since. Right after speaking with her I called CBB and left a message and never received a call back. I then emailed them and never received an email back. CBB Collections not only lied to me and took an extra {$490.00} on top of the actual balance owed, but they also held onto that payment for a full year and lied to auto credit financial and told them I never paid them in XXXX and paid them in XXXX. CBB reported to my credit report that they received payment XX/XX/XXXX. Because of this auto credit financial has been reporting this open bad account as being unpaid for a full year and it has been damaging my credit.
04/09/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MT 597XX	Web	Servicemember
I opened account in XX/XX/XXXX with XXXX XXXX XXXX for a used SUV. On XX/XX/XXXX I moved across the state and ended up defaulting on the loan as a result of an incident involving XXXX XXXX from an ex boyfriend. Sometime near the middle of XX/XX/XXXX, a guy showed up at my residence and hooked up his vehicle to my SUV associated with the account from XXXX XXXX XXXX, said he works with XXXX XXXX XXXX and took off with my SUV. I never received any communication from XXXX XXXX XXXX as to the repossession of the vehicle. Nothing. Then I notice sometime later on my XXXX credit report the account with XXXX had been reported on as current ; paid or paying as agreed and listed under " satisfactory. '' The account was never reported as " repossessed. '' But I noticed a second account from XXXX XXXX XXXX was opened in the middle of XX/XX/XXXX, after I had moved across the state and there being no communication whatsoever with XXXX. It stated the " last payment made '' was in XX/XX/XXXX. I knew absolutely nothing about this account let alone having made ona single payment on this account! I noticed this second account was stemming from the initial account I opened with XXXX. XXXX XXXX XXXX took the vehicle..had the vehicle in their possession yet fraudulently opened a second account in my name and expected payment on a vehicle they repossessed! After several years, the initial account was closed then XXXX sold the fraudulent account to a debt collection agency, CBB Collections, as seen on my XXXX credit report. In true fashion, as with XXXX, I never received any form of communication whatsoever from CBB Collections as to the account they acquired from XXXX XXXX XXXX. Then on my credit report, it shows the total owed to these two companies is more than {$12000.00}! To me trying to comprehend what the heck is going on, it appears I now owe more than {$12000.00} to two different places for a vehicle that XXXX took back possession of. I refuse to take responsibility for these 2 accounts because first and foremost, I do not have the vehicle anymore, essentially it was involuntarily given it back. And second, I didn't open a second account with XXXX XXXX XXXX to sell to a debt buyer. As far as XXXX goes, I can't seem to get anymore to update my correct information including my current name.
07/02/2023	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MT 597XX	Web	Servicemember
This account with CBB Collections is an account that was " assigned '' to them in XX/XX/XXXX by XXXX XXXX XXXX. XXXX XXXX XXXX fraudulently opened an account in my name in the middle of XX/XX/XXXX after I had moved across the state XX/XX/XXXX because of XXXX XXXX XXXX XXXX XXXX. I did have an initial loan with XXXX XXXX XXXX for a used SUV but I unintentionally defaulted on that loan after I moved. XXXX XXXX XXXX had repossessed the SUV in the middle of XX/XX/XXXX but spent the next 4 1/2 years adversely and fraudulently reporting to the credit bureaus not only on the account attached to the repossessed SUV but also on the second account they opened in XX/XX/XXXX AS WELL AS " assigning '' the fraudulent second account to CBB Collections who then began reporting negatively and continue to do so to the credit bureaus. After I discovered all of this on my credit reports, I tried multiple times to dispute with the credit bureaus only to have the results stay the same and on my reports. I finally filed complaints regarding XXXX XXXX XXXX as well as XXXX and CBB Collections with your company. The second, fraudulent account with XXXX XXXX XXXX ended up getting deleted from my credit report with XXXX but the account from CBB Collections stayed as they " verified '' the account for CFPB and the initial account with XXXX XXXX XXXX was corrected and now states " Paid '' with a " Balance {$0.00} '' as well as " exceptional payment history. '' Now I'm having the same exact issues with CBB Collections and XXXX. The account with CBB Collections should be null and void and they should not still be reporting a balance of {$5800.00} owing as well as continuing to report on the account each month because the account that was assigned to them has been proven to be a fraud! They no basis on which to attempt to collect any amount of money on an account that technically did not exist! I want this removed from my report before I have to retain a lawyer and sue each and every company involved for preventing me from being able to secure credit and further build my credit worthiness on my good name.
07/31/2017	Yes	Debt collection Medical debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	MT 59801	Web
i find it funny the last time i called them i was told they didnt have a current address and was getting returned mail but never called. but today i was told by the manager that they had my current address on file for awhile ... so please tell me why you were send to the wrong address on file and not the current one. i feel like you have tried to push a suite that i was calling on and trying to make sure you had everything you needed sorry my hoouse was condemned not my fault at all - i have gone into debt for this happening and i am sueing submit for this. this is very rude to send to the wrong address so you could sue someone for more money - the law is i dont have to pay you what you ask for - i was never offered any thing nor received anything from you. you are a very sneaky company and now that i know you have all my current information and have this whole time ... serve me right. all if is funny that the response to my last claim is send to the name of my husband ... so i dont know who you are collecting on but you sent it to me for my debit. if you are trying to collect on my husband you will need to mail him a notice - cause we have no clue whonm this debit is for. this is to nasty ... your a horrible company that has no heart for other nor follows the laws or rules for your company with lies over and over which i have proof of everything that has been said to me and your manager even stated when i call the first time it was not even filed yet was just filed so i was threathed suite last complaint and you have not even filed it ... i was at work on all these calls so they are recorded and can be used for court as well
06/05/2023	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	MT 594XX	Web
XXXX XXXX XXXX XXXX XXXX, MT gave my information to a third party collector without my express permission on a credit card. CB1, Inc., dba CBB Collections of Montana contacted me in XXXX of 2019 at my work place, The XXXX XXXX in XXXX MT. They did not properly identify themselves to my boss at the time. He mistakenly gave out my personal information to this collection company without my permission. Once my information was given out, the collection company proceeded to call, until they reached me through my workplace. They identified themselves as a company, not a collection agency, to get my identity through the phone. Once I identified myself, they identified they were a collection agency. I advised them to stop calling me at work. They did not validate any information over the phone as Section 809 of the Fair Debt Collection Practices Act, subsection A states. They did not validate the debt in writing within 30 days after initial contact as stated in Section 809 of the Fair Debt Collection Practices Act subsection A. CB1, Inc., dba CBB Collections sent notice through civil action, Civil Case # CV-2019-1304, State of Montana XXXX XXXX of XXXX XXXX which violated my right to validate and dispute this debt of XXXX as stated in Section 809 of the Fair Debt Collection Practices Act subsection A B & D. CB1, Inc., dba CBB Collections of Montana gave my information to another third party to harass and collect this debt. XXXX XXXX XXXX XXXX, MT. Who collected this debt on me through the pandemic. They harassed and abused anyone to get my information.
08/31/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	MT 59102	Web
In XX/XX/XXXX, I gave XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX in XXXX XXXX. There were some issues surrounding XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I believe that this issue was due to provider neglect. Further, none of the providers had followed up with me to check on my well being or explain why the traumatic experience had happen. After I was recovered from the XXXX I began receiving medical bills. I was in communication with the clinic on negotiating a payment, as my deliver seemed to not be properly billed to insurance. Additionally, I have communicating to the clinic about how I shouldn't be responsible to pay for a delivery that resulted in a very negative experience. Not shortly after the delivery, my medical bills were sent to collections. Within the short period of time that they were in collections at CBB, inc XXXX XXXX XXXX, I was in communication with the debt collector. I had notified them the issues surrounding insurance and that fact that I was working with insurance and the clinic to resolve my debt issues. On XX/XX/XXXX, I received a notice that legal action is being taken against me. I do not believe that CBB Collections has sufficiently put forth an effort in contacting me before taking legal action. Additionally, I had been the one to make the initial phone call to arrange a payment plan in XXXX of XXXX, which I had done. When I spoke with the debt collector on XX/XX/XXXX, he had mentioned that the payment plan wasn't complete and I had failed to sign a contract implementing the payment plan.
02/12/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MT 59105	Web
CB1, Inc. out of XXXX MT, failed to notify me of debt within 5 days as required. When I requested validation of my debt in the form of a letter, sent certified for proof, under the Fair Debt Collections Practices Act, they failed to provide the following : Verification that there is a valid basis for claiming I am required to pay the current amount owed. Notation whether this debt is within the statute of limitations and how that was determined. Proof that I agreed to pay this debt in the form of a document with my physical signature on it, stating that I agreed to pay this debt. HIPPA release form stating they have permission to access all of this aforementioned health data. Details about their authority to collect this debt : whether they are licensed in Montana, and if so, to provide the date on the license, name on the license, as well as the license number, and the name, address, and telephone number of the state agency issuing the license. Not only did they fail to provide their authority to collect debt within the state of Montana, the inability to provide a HIPPA release from authorizing them to have permission to access all of my private health data is a gross violation of my rights under HIPPA. I followed this with a letter of dismissal, as they have no legal right to harass me into paying any debt they can't prove that I owe, or that they have the authority to collect. I promised them the next action taken by me would be a complaint to the Federal Trade Commission if they refused, so here we are.
09/18/2023	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	MT 594XX	Web
Received letter on XX/XX/23 and the letter is dated XX/XX/23 stating notice of legal action. I called the collection agency ( XXXX collections ) on XXXX XXXXXX/XX/23 and spoke to XXXX at ext. XXXX asking to make a payment arrangement of {$250.00} and he advised he can't set up an arrangement because its past the date and will move forward with legal. I advised him that the letter states I can set up reoccurring payments but yet he is telling me I can't. He then asked of my husband 's place of work and I advised him absolutely not. asked him about the legal part of the letter and he said he can't discuss anything he can only take a payment. All he was saying is " hmm hmm '' and : ok : and was being very vague. I asked to speak to someone higher up than him which was XXXX XXXX which she was unavailable and I left a message. I told XXXX he cant not harrass us at our plaace of work so I will not be giving him the location. I also told him this is the first letter I received so I was I supposed to take care of this sooner if I have not received a letter, but he said they have sent several letters and left voicemails on my husband phone which he has not received. I am asking the appropriate questions and they arent giving me any information other than I need to pay immediately and if I dont then the legal action will just move forward
02/04/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	MT 59102	Web
In XX/XX/2019, I received a phone call from CB1 Inc., in the conversation they stated that they possessed a debt of mine but have discussed the matter with my ex and she agreed to a payment plan with my ex. I stated that if anything changed to notify me but that my ex had the mail forwarded to her new address. They stated that they would mail everything to my current address even though the mail was being re-directed. I didn't hear anything ever again from CB1. CB1 maintained contact with my ex ( not the account holder ). They never contacted me ( the account holder ) again even after my ex defaulted on her payment arrangement with CB1. I found out what was going on by reviewing my credit report. Once I knew what was going on, I sent a debt validation letter and requested for all derogatory marks on my credit report be removed until this could be properly validated and handled. CB1 refused to take appropriate action and to follow the required instructions per the FDCPA. The attorney for CB1 has lied on multiple occasions and has attempted to XXXX me into doing what CB1 wants without CB1 taking appropriate action. I have filed a letter disputing the debt but have not received a response.
02/26/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MT 59718	Web
I was mailed an automatic payment option to sign and return of an agreed upon amount. I signed and returned the paperwork. Two payments were taken out of my account and then the money stopped being withdrawn. No one followed up or notified me about the missed payments. I found out that the money wasn't being paid because my credit score dropped 100 points. From XXXX to XXXX. I was struggling to communicate with the collector previously as I was working to find a payment plan that would work to pay off the XXXX $ medical bills that I accrued from routine care at the XXXX. The debt got sent to collections in the first place because I was told I received 100 % financial assistance from XXXX XXXX, but later I found out that XXXX XXXX, XXXX isn't covered under that, which is where my XXXX XXXX XXXX were taken to be examined due to XXXX ( a common XXXX ) that effects women. I had Several recorded conversations with XXXX XXXX in Billings EXT XXXX ( XXXX ) where I begged him to put me through to his supervisor to try and find a solution that could be established to resolve my debts.
02/14/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 10940	Web
SEE ATTACHED. Petitioner incurred roughly {$220.00} in services at the XXXX XXXX XXXX XXXX XXXX. Petitioner paid {$25.00} on-site as a deductible and the XXXX XXXX XXXX XXXX XXXX said they would bill his insurance. For whatever reason, they then began billing him for {$190.00}. Petitioner attempted, unsuccessfully, to have them charge his insurance company and ultimately paid the {$190.00} debt out of his own pocket. Now, four years later, Petitioner has learned that the XXXX XXXX XXXX XXXX XXXX never accurately reconciled the debt as being paid and, to make matters worse, sent the debt to XXXX XXXX XXXX, a debt collections agency in XXXX XXXX, MT which has been falsely reporting the debt as being unpaid and in " Collections '' to credit bureaus. Worse, they have been levying " fees '' and " interest '' on a debt which had been paid off years earlier. Both Defendant 's have been notified of their errors and have refused to correct their actions.
01/12/2017	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	MT XXXXX	Web	Servicemember
I received a letter from a debt collection company dated XXXX XXXX, XXXX ( attached ) stating I owed their client {$160.00} before penalties. When I added the alleged amounts up, it only came to {$81.00} and I disputed everything in a letter dated XXXX XXXX, XXXX ( attached ) and requested information to prove the alleged debt. I received a response back from the debt collector dated XXXX XXXX, XXXX ( attached ) showing even more alleged debts and adding up to the original {$160.00}. They stated they would get me the information I requested. Yesterday ( XXXX/XXXX/XXXX ) I received a phone call from the debt collector. They stated, " If I want the detailed information, I would have to contact the original creditor myself. '' In other words, the debt collector does not have the detailed information and can not provide it to me. They 're only going on the word of the original creditor the alleged debt is owed.
10/31/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	MT 59105	Web
CBB a debt collection company has reported to all three credit reporting agencies that I owe and amount on a medical bill. The amount reported is wrong. The payments being reported is wrong. I sent CBB a letter on XXXX XXXX by certified mail asking about the mis-reported balance and that i had made that payment and paid that account off. I heard nothing back from this letter. I pulled my credit reports from all three credit reporting agencies and noticed that they did not mark in the comments that this account is being disputed as required by law. I sent a good will letter to them by certified mail asking that this misreported, inaccurate report be removed by them from all three credit reporting agencies or I was going to take further actions. CBB still has not responded to any of my inquires or letters to date.
11/17/2020	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	OR 977XX	Web	Older American, Servicemember
I am XXXX. Faxed letters dated XX/XX/XXXX, XXXX, and XX/XX/XXXX informing CB1 Collections to cease and desist all contact and that I would only work with the creditor. I have received repeated phone calls have been made to me on XXXX, XX/XX/XXXX, XXXX, and again today on XX/XX/XXXX. The individual who called me today said his name but I had to ask him who he worked for. After he told me CB1 Collections, I hung up. I attempted to fax CB1 Collections another letter after they called me this a.m. However, I received an unsuccessful fax transmission notice ... CB1 Collections should be fined for violating the FCRA and noticed to stop calling/contacting me, period ... I have made repeated attempts to contact the creditor via fax, email, and mail without any response from them regarding settling the debt too ...
10/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CO 80504	Web
On XX/XX/22 I sent CBM collections a letter requesting a validation of an alleged debt they placed on my credit report. On XX/XX/22 They sent back a ledger that was made from their office. Also my understanding debt collectors are required to identify themselves when they attempt to collect a debt as well as note that any information you give them will be used in an attempt to collect the debt, which it is NOT marked anywhere on their " ledger '' they sent me. On XX/XX/22 I sent them a cease and desist and failure to validate the debt and requested they remove the account immediately considering they have violated more than one FCRA and FDCPA laws. They have not responded since, not have they removed this account from my report. I have included all correspondence as well as my credit report.
06/05/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	ND 58801	Web
A collection agency reporting on my credit report CBB Collections is reporting two accounts. I have no knowledge of these accounts, they have not contacted me, by phone, mail or any other means. I called them to find out why it was there and what exactly it was approximately 30 days ago. This company was unable to verify my information fully, also was unclear what this was it took them sometime to figure it out. I attempted to resolve the accounts while on the phone call and because they could not verify some basic information I could not see spending almost {$2000.00} on something that could possibly not be mine. I requested the information they had and still havent received anything from them, I also have disputed this information and it still remains on my credit report.
07/11/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	MT 593XX	Web
No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either
02/16/2016	Yes	Credit reporting	Incorrect information on credit report Information is not mine	MT 593XX	Web
I have a about XXXX to XXXX things on my credit report that I do not believe belong there in 2013 my significant other was killed in a car crash the owner of the car did not have insurance now my late significant others medical bills are now in collection for me and I do not believe that I should be charged with these there is almost {$10000.00} also there is another report on my credit that is from Child Support that I have never had to pay child supportthere are about XXXX more reports on my credit I do not believe be long to me and I do not believe I should be hurt by them I am trying to buy a house and can not get financed because of the negative reports
08/07/2018	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	NY 11238	Web
This company is attempting to collect a medical debt from a hospital. I was covered by my insurance at the time, and they continue to tell me that I owe money. Furthermore, they make harassing statements to me once a month, with things like this : " If someone owed you money and you sent them a bill, do you think you would deserve a reply? What is it going to take to get you to pay your obligations? '' The most recent correspondence was dated XX/XX/2018 - but I have been receiving messages like this for the past year, if not two. Also, the amount of the dispute is incorrect. They are adding interest and fees that are not something I am going to pay.
04/01/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	MT 59102	Web
My husband had a XXXX bill that he never received a bill for ( and assumed insurance had paid for so was not aware that it existed ) and the debt was accrued before he married me. However the collection company ( CBB Collections of Billings ) served him with papers to try to collect the debt. He went in to the collector company made a payment and made payment arrangements. However a week and a half layer the sent me papers as well. I 'm not sure if my complaint is light and perhaps they have every right to do this. But it is extremely frustrating when your an honest person and no one cares when u try to make it right.
09/11/2018	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	MT 593XX	Web
After the death of my son, CB1 collections contacted me, I offered to pay {$50.00} a month until I could pay it all off, they told me that was not good enough and they would not work with me. Months later they sued me, and are now threatening to garnish my wages, after talking with them in XXXX I told them I would pay them off completely in XXXX with my students disbursements, but I would also pay {$50.00} until I recieved the money to pay it off [ about 2 payments ] they again said no. CB1 and XXXX XXXX XXXX XXXX : {$150.00} XXXX XXXX : XXXX XXXX XXXX : XXXX XXXX : XXXX XXXX : XXXX XXXX XXXX : XXXX
05/12/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	MT 590XX	Web
I have a debt with CB1 Collections Agency. I called and spoke with a representative on XX/XX/XXXX at XXXX XXXX trying to resolve the issue and pay the debt in full. She said she was unable to work with me and that she could not accept payment as they already filed in court. And that I would be served. As of XX/XX/XXXX, I have received no papers and they have continued to not allow me to pay the debt. They would like me to pay the fees for filing in court for a process server although I have never been served. This has now extended for two months and negatively affected my credit.
02/29/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MT 59101	Web
I have a verbal agreement with the manager of the company in front of his lawyer of XXXX a pay period, I tried to make the payment for this pay period on their website as I have done since XX/XX/2019 after the agreement and it won't let me make the payment, the website says the XXXX is less than the agreed upon amount, I have received no notification from them that I can no longer only pay XXXX a paycheck. I feel this is an unfair practice to make me miss a payment so they can sue me. I have tried several times to make the payment and it won't go through.
12/07/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	CO 80504	Web
I submitted XXXX and the CFPB closed it immediately without even investigating this. It was marked as a duplicate .... which is NOT. That was the first time I've submitted a complaint regarding the following company. SO PLEASE WHAT IS REQUIRED BY LAW and investigate the following information. On XX/XX/22 I sent a letter to CBO Collections to valid a collection account they placed on my credit report. It is now XXXX and they have yet to reply. They can not validate this alleged debt and it needs to be removed from my credit report.
02/24/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MT 598XX	Web
This bill was paid XX/XX/2019 this company has been viciously and maliciously attacking myself and my credit. I had to hire an attorney to help me deal with these people at CBM and CB1 collections " same company '', this bill was off my collections in XX/XX/2019 and just recently showed back up. this bill was paid directly to cb1 on XX/XX/2019 in the amount of {$190.00} this needs to be removed from my credit or show as paid in full. this company needs to be looked into for harassment and bad practices of peoples credit.
05/26/2017	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	LA 70605	Web	Servicemember
XXXX sent me several letters on my account stating that it is closed because of money that I owed them. I contacted them and requested to dispute the transactions, but they were unable to assist me further and proceeded to mail me more letters. I mailed a letter back stating that I will not pay them what I owe because I did not authorize it and they sent more letters to me, this time to my different address. This is leading to harassment because I asked them nicely to stop the first few times
03/07/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MT 590XX	Web	Servicemember
This collection agency is reporting bad debt on my credit reports. Cbb collections XXXX XXXX XXXX XXXX XXXX XXXX MT ( XXXX ) XXXX. XX/XX/XXXX {$190.00} XX/XX/XXXX {$180.00} XX/XX/XXXX {$130.00} XX/XX/XXXX {$92.00}. the company refuses to provide documents or proof. They only say pay it. It is not my bill and if and or it is somehow they have divided it into 4 different claims to intimidate me to just give th money I didn't my have.
05/09/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	WA 98405	Web
CBB collections shows me having a XXXX dollar charge on my credit unpayed for. It is stopping me from buying a house. I called the CBB collections and they said they had no record of me and that they are in Montana where I have never been. My credit report shows a misspelling on my name. XXXX XXXX instead of XXXX But I told XXXX that and they said they still got no information about me.
03/22/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MT 598XX	Web
No contract about these debts. Never got a bill or anything from these medical agency that are more than 3 years old. Stop attempting to collect on fraud information and fraud medical services. They have NO contract. So the credit agency attempts to stalk, contact, email excessively. Please tell them to go away. XXXX http : //www.cbbcollections.comXXXX
07/12/2017	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	MT 59101	Web
CBB Collections in XXXX XXXX is trying to attach my SSD check of only XXXX per month for old medical debts in 2013. They have filed with the Court and are asking for trial. I do not work, have been XXXX XXXX for 14 years and barely make it. They are suing me for {$760.00} which is more than half of my monthly direct deposit Social Security Check.
09/02/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	UT 84321	Web
CB1 Collections is reporting an account on my credit file that I do not owe. I knew nothing about this debt until I recently checked my credit report and noticed this debt. This debt should have never gone to collections and I don't know why it's reporting but it needs to be removed off my credit.
09/20/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MT 591XX	Web
I am a victim of identity theft. The following accounts were opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft.
06/23/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MT 59105	Web
I am a victim of identity theft. The following accounts were opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft.
06/21/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MT 59102	Web
I am a victim of identity theft. The following accounts were opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft.
06/17/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MT 59105	Web
I am a victim of identity theft. The following accounts were opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft.
01/09/2024	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MT 59105	Web
I received a collections notice from CB1, Inc., saying I owed a debt of {$790.00} to XXXX XXXX XXXX. I have never retained XXXX XXXX for anything, not for myself, nor do I have any dependents. How they even came to get my contact information is unbeknownst to me.
01/04/2017	Yes	Debt collection Non-federal student loan	Taking/threatening an illegal action Threatened to sue on too old debt	MT 590XX	Web
I have 4 accounts that are past 7 years old and a collections co took out a rit on me and says I still need to pay. They even said they were going to garnish my wages. it has been past 7 years. Can they do this?
05/04/2018	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	MT 593XX	Web
XXXX XXXX XXXX has violated 15 USC 1692 by continuing collection activity after a cease and desist and 15 USC 1681 by failing to report complete and accurate information to credit reporting bureaus.
11/26/2018	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NY 14221	Web	Older American
Debt collection just showed up on XXXX XXXX as a collection ... tried calling Collection number and only get voicemail to leave your name and number have not heard or received any corespondents
04/19/2018	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted your employer	MT 598XX	Web
XXXX XXXX XXXX in XXXX MT on XX/XX/18 contacted my boss directly in XXXX OR and revealed that they were a collection agency. The person who contacted my boss was rude during the conversation
09/14/2019	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	MT 59101	Web
I have made payments to Cb1 on my account for a total of {$340.00}. I asked for an accounting of my payments and they sent me a statement saying I have only paid {$190.00}.
07/03/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MT 59718	Web
I have repeatedly called the debt collection agency to pay my debt and left a voicemail, during their regular business hours, and they have not answered or called me back.
12/06/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MT 598XX	Web	Servicemember
I 've never filed for Chapter XXXX Bankruptcy ; and this debt is not even mine ; This needs to be immediately removed from my credit report.
08/08/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	AL 36605	Web
Someone fraudulently used my id to obtain medical services. See attached
11/21/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	CT 06066	Web	Older American
Did send request for validation of debt, have yet to hear anything.
11/12/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	MT 59105	Web
This matter has been resolved as of XXXX 2015.
08/14/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	MT 59904	Web

01/09/2023	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	WA 99223	Web

12/10/2022	Yes	Debt collection Credit card debt	Communication tactics Used obscene, profane, or other abusive language	OK 73132	Web

08/10/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MT 59101	Web

05/09/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MT 59825	Phone	Older American

03/03/2022	No	Debt collection I do not know	Took or threatened to take negative or legal action Seized or attempted to seize your property	MT 59601	Web

02/25/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	IL 60640	Web

01/13/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Investigation took more than 30 days	CA 92110	Web

08/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Credit monitoring or identity theft protection services Billing dispute for services	MT 59105	Web

03/21/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	MT 59105	Web

12/21/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	MT 59845	Web

12/08/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	OK 74730	Web

10/16/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	MT 59106	Web

10/08/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	OR 97471	Web

08/28/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	MO 63033	Fax

08/17/2020	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	MT 59102	Web

01/16/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	AR 72336	Postal mail

08/27/2019	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MT 59701	Web

06/20/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MT 59828	Web

06/09/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	MT 59044	Web

04/24/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	NM 87123	Web

01/03/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MT 59864	Web

08/29/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MT 59101	Web

08/02/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	MT 59102	Postal mail

03/15/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	AZ 85365	Postal mail	Older American

06/22/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	MT 598XX	Web

03/26/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	MT 59301	Web	Servicemember

02/08/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	FL 34480	Web

10/10/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	MI 48623	Web

07/22/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	MT 59102	Web

06/24/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened to sue on too old debt	MT 59101	Web

04/20/2014	Yes	Debt collection Medical	Disclosure verification of debt Not disclosed as an attempt to collect	AK 99645	Web

01/30/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MT 59715	Web

01/12/2014	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	MT 59828	Web

12/19/2013	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MT 59721	Web