CASH AMERICA INTERNATIONAL, INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
02/11/2019 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • WY
  • 82009
Web
I received the following email XX/XX/XXXX at XXXX XXXX. I am already paying this with a different company so I'm not sure what this is. FINAL NOTICE BEFORE LEGAL ACTION. DEAR, Do not try to ignore this soft copy NOTICE it may take you in the very critical situation. So read this email very carefully to the end. CASE FILE TRANSFERRED : XX/XX/XXXX XX/XX/XXXX Police Case # XXXX Warrant ID # XXXX Complaint # : XXXX DEBT SETTLEMENT AMOUNT : {$920.00} Dear Valued Client, This e-mail is being recorded and monitored for scrutiny and surveillance purposes by Headquarters, Local Authorities, the Attorney Generals Office and as well as by the Federal Municipal Courthouse & this recording shall act as a testimonial/evidence If I will get no positive response then your case will be sent for prosecution and Local Sheriff Department will be contacting you with the non-bail able arrest warrant as it shall support our primary allegation of you willfully avoiding the subject matter. Hi, I am the inquiry officer from the ( Bad Loans/Error Tax Crime/Fraud Investigation ) unit of Federal Investigation Dept. I have received your case file today from XXXX XXXX. So due to your unresponsive behave we mark this case as a flat refusal and press three legal charges against you that will be revealed only in the courthouse. These Legal Proceedings Will be issued on Following Details Unsettled Debt-XXXX XXXX XXXX PT Police Case # XXXX Warrant ID # XXXX Complaint # : XXXX Docket no : XXXX FDCPA This e-mail is served to warn you regarding the accusation of CRIME & FRAUD you performed under the investigation happen by Case Report Analytics unit ofFID ( Federal Investigation Dept . ). Since we have sent you several notifications and you are not responding to the payment, you agreed to pay. So, at last, our POLICE OFFICERS must be coming either at your workplace or home to take you into custody for 72 hrs unless the bail and your Federal Benefits will be garnished. Also SSN will be blacklisted, and Social Security Facility will be suspended, after bail this matter will be fully revealed in courthouse after the default judgment you have to bear {$95000.00} as court restitution fee, in case if you fail to pay court fee then as per the law your property and bank account will be seized and sealed respectively with the imprisonment of 7 years. We apologize, but we have tried to be patient and sensitive with your case file but now the case is out of our hand, and we are not able to help you anymore. We look forward to hearing from you. You can reach us at this email address XXXX XXXX I would like to understand were you available at your address on XX/XX/XXXX & XX/XX/XXXX between XXXX & XXXX respectively. Reason to ask you for a specific date is because our attempts to send you certified letters on the mentioned dates have returned undelivered & we have the copy of the yellow slip left at your doorstep requesting you to either reschedule the delivery of package or collect it locally from XXXX office, however, there was no response, and the paper-works returned undelivered. NOTE : THIS CASE IS UNDER INVESTIGATION OF CREDIT BUREAU Regards, XXXX XXXX, Former Attorney General ( US ) Department-Laws & Enforcement XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, California XXXX Litigation Recovery Law Offices Privacy Terms of use Confidentiality Statement & Notice : This email is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521 and intended only for the use of the individual or entity to which it is addressed. Any review, transmission, dissemination to unauthorized persons or other use of the original message and any attachments are strictly prohibited. If you received this electronic transmission in error, please reply to the above-referenced sender about the error and permanently delete this message. Thank you for your cooperation. Urgent Attention Required : I don't appreciate your negligence on this account. If you feel this is a threat ... Of course, it is a threat weren't you paying ATTENTION!!! ..? Life as you know it is about to get much worse unless you satisfy me immediately. I will not repeat the consequences over and over as you know very well what'd be happen next if once you refuse the proposal. ( I would like to let you know-Our judicial system divides the courts into federal courts and state ones. In both systems, there are trial courts ( called by various names depending on the state, and called District Courts in the federal system ), intermediate appellate courts in which typically three judges hear the appeal and write an opinion explaining their decision, and a supreme court. In the federal system, the judges are appointed by the president for life and confirmed by the Senate. As just noted, the trial courts are called District Courts, and there are currently 94 of them in the country. The intermediate appellate courts are divided into thirteen different Circuit Courts of Appeal. When an appeal is had from the District Courts judgment in any given case, it will go to the relevant Circuit Court of Appeals, where usually it is heard by a panel of three judges. Their decision can be appealed to the entire Circuit Court ( called an en banc hearing ) or to the United States Supreme Court ). With that being said, compromise is also a good thing, and proposing one that allows the recipient/alleged to save face is often the right solution to the legal dilemma. You are being listed as the primary suspect in a case being filed by Groups Of Attorney. You are under their criminal records now. If you want to get a chance to settle this matter outside the courthouse please talk to XXXX XXXX XXXX ( Case/Report Analytics & Batch No-XXXX ) via responding same e-mail it will redirect to their inbox automatically or may feel to call on above number and pay them on the Case ID # XXXX ASAP Today that you supposed to pay in previous month. NOTE : This notice is provided to you on behalf of XXXX XXXX XXXX XXXX XXXX. And its parent company, and their respective family of companies including XXXX XXXX, its parent company, Cash America International , Inc., and all of their respective subsidiaries and affiliates, ( hereafter collectively referred to as the " XXXX XXXX Related Companies, '' " we, '' " our, '' or " us '' ). The XXXX XXXX Related Companies include, but are not limited to : XXXX XXXX, Cash America International , Inc., and all of their respective subsidiaries and affiliates, including those that operate under the trade names XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX, or any company-owned XXXX XXXX XXXX locations. " You '' or " You're '' means you as a participant in or as a user of the products and services offered by a XXXX XXXX XXXX XXXX. CONFIDENTIALITY NOTICE : This e-mail message, including any attachments, is for the sole use of the intended recipient ( s ) and may contain confidential and privileged information or may otherwise be protected by law. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message and any attachment thereto. powered by XXXX. Free mail merge and email marketing software for XXXX.
07/19/2018 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • PA
  • 190XX
Web
See Email Below : On XX/XX/XXXX at XXXX XXXX XXXX XXXX wrote : Find Your Warrant Copy : - CJW - XXXX will be going to release on Friday. This is last chance for you This Legal Proceeding will be issued on your Docket Number XXXX XXXX - XXXX with one of Cash Advance Inc. Company to let know you that after making calls to you on your phone number we were not able to get hold of you. So the account 's department of Cash Advance has decided to mark this case as a flat refusal and press legal charges against you. CASE NO : XXXX XXXX - XXXX Amount Outstanding : {$980.00} We have sent you this warning notification about legal proceedings of XX/XX/XXXX, but you failed to respond on time now its high time if you failed to respond in next 24 HOURS we will register this case in court. Consider this as a final warning. And we will be Emailing/ Fax this issue to your current employer to make sure they take strict against you. Your salary wages will we garnished. Do revert if you want to get rid of these legal consequences and make payment arrangement today or else we would be proceeding legally against you and this notification will also send to your current employer. The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action. You can email back to get the payment mode. XXXX We will we forced to go ahead legally against you and once it proceeds in the Court House, the creditor has entire rights to tell your employer and your references about this issue and the lawsuit will be the next step which will be amounting to {$6700.00} and will be totally levied upon you and that would be excluding your attorney charges. If you take care of this out of court then we will release the clearance certificate from the court and we will make sure that no one will contact you in the future. Please let us know what your intention is by today itself so we can hold the case or else we will send the paperwork to your local county sheriff department and you will we served by court summons at your door step. We informed you and we have more than 17 kinds of technical proof against you to prove that you are guilty and committed the following frauds. 1. Violation of Federal Banking Regulation. 2. Collateral Check Fraud 3. Theft by Deception 4. Electronic Fund Transfer Fraud. Note : This notice provided to you for Cash Advance Inc. and its parent company, and their respective family of companies including Cash Advance, its parent company, Cash America International , Inc., and all their respective subsidiaries and affiliates, ( after this ... takes effect collectively called the Cash Advance Related Companies, we, our, or us ). The Cash Advance Related Companies include, but are not limited to : Cash Advance, Cash America International , Inc., and all of their respective subsidiaries and affiliates, including those that work under the trade names Cash Advance, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX, or any company-owned XXXX XXXX XXXX locations. You or Your means you as a participant in or as a user of the products and/or services offered by a Cash Advance Related Company. WE MAY REPORT INFORMATION ABOUT YOUR ACCOUNT TO CREDIT BUREAUS. LATE PAYMENTS, MISSED PAYMENTS, OR OTHER DEFAULTS ON YOUR ACCOUNT MAY BE REFLECTED IN YOUR CREDIT REPORT. TERMS AND CONDITIONS, YOU AGREED. By electronically signing this Loan Agreement by clicking the I AGREE button below, you are confirming that you have agreed to the terms and conditions of the Consent and that you have downloaded or printed a copy of this Consent for your records. Note : To make payment you would have to contact our email address XXXX We are informing you that if we will not receive your payment then, unfortunately, we must go ahead further with the legal action against your name Note : - If you ignore this email and failed to take care of this debt than all your bank accounts will we seized through Major Credited Bureau within Seven Business Days that's why your co-operation will we appreciated. XXXX XXXX ( Accounts Dept. ) XXXX XXXX XXXX XXXX FTC XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX I do not have an account with them. They are making threats and false statements Wage Garnishment is not allow in state of Pa. Pay Day loans are not allow in Pa You can not seize a bank account without a court order and they are threatening to do it in 7 days
07/18/2017 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Property was sold
  • TX
  • 770XX
Web
I have been extending my pawn loan extensions since XXXX . I had fell unto hard times and turned to getting pawn loans. I had sent a friend of mine to pay on my loan extensions one day because I was n't able to go and pay. When he went to the location a lady named XXXX assisted him she did n't never make the loan payments and told XXXX incorrect information to come back the next day and make the payment and that I would be okay. All of my loans forfeited the next day. I had contacted the manager XXXX @ store # XXXX he gave me a piece of paper with all the items that I had in pawn and said he would help me with my loans. On XX/XX/XXXX I had spoke to XXXX again and he spoke to me and told me that I needed to put my jewelry back in pawn soon, I told him that I could do it the following Friday. I called again on XX/XX/XXXX The Assistant Manager XXXX answered the phone and told that all of my items were going to the floor for sale.She informed me if I was there by the XX/XX/XXXX I could put my jewelry back in pawn. I attempted to go that day, that morning I spoke to her to ask her how much did I need to bring she told me not to worry about the money and she would let me know what it was going to be and it was going to be what she had said and it was going to be higher than the pawn price I paid and also the gold price increased. She told me that she was in charge and what she said goes. I have been trying to contact the DM XXXX XXXX , but I have been very unsuccessful. I had been extending these loans since XXXX . I had loans @ store # XXXX Cash America my loans were forfeited due to associate not making the payment I had to pay money to save my items and put my items back into pawn. Associate was given the money to make the payment but she failed to make the payment. I had loans @ # XXXX items were forefeited and I had to pay a lot of money to put my items back into pawn to keep from losing them. I had loans @ store # XXXX I was told I would be able to buy items back and were told this morning that my items were going to the floor for sale. I had been extending theses loans since XXXX . My loans had forefeited @ store # XXXX I was told by the Assistant Manager that him and the new manager would work with me and would allow me to buy my items back as long as I continuously picked up items, I spoke to the Assistant Manager today and he had told me that my merchandise had been put out for sale on the sales floor. I have the receipts where I have picked up items and bought back items. I had been extending these loans since XXXX . My loans were forefeited due to associate not taking the payment and not making the payments I feel that it is unfair for me to suffer the consequences behind something that was n't my fault. Every manager that said they would work with me, but the situation changed. I do have supporting documents, andreceipts, and witnesses. I would like to have my merchadise back and replaced. Please assist me with this situation. Their corporate office number is XXXX . Two times the associates did n't make my payments caused my items to forefeit. I really hope that you can help me with this situation I really need your help. I really think I got an unfair deal with these people. I will provide supporting documents. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX , Texas XXXX XXXX XXXX XXXX
02/03/2017 Yes
  • Payday loan
  • Can't contact lender
  • TX
  • 20148
Web
Receiving this email with threats from this email : XXXXXXXXXXXX Dear debtor, ATTENTION : This is the last and final chance for you. This Legal Proceedings issued on your Docket Number XXXX with one of XXXX. Company in order to notify you .So the accounts department of XXXX XXXX has decided to mark this case as a flat refusal and press legal charges against you. Customer REF. No : - TAX -XXXX Amount Outstanding {$980.00} We have sent you this warning notification about legal proceedings of XX/XX/2015 but you failed to respond on time now it 's high time we will register this case in court. Consider this as a final warning. And we will be Emailing/ Fax this issue to your current employer to make sure they take strict against you. Your salary wages will be garnished. Do revert back if you want to get read of these legal consequences and make a payment with settlement amount offer by today or else we would be proceeding legally against you. And we apologies that this notification will also sent to your current employer. The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action. You can Email back to get the payment mode too. We will be forced to proceed legally against you and once it is processed the creditor has entire rights to inform your employer and your references regarding this issue and the lawsuit will be the next step which will be amounting to {$6300.00} and will be totally levied upon you and that would be excluding your attorney charges. If you take care of this out of court then we will release the clearance certificate from the court and we will make sure that no one will contact you in future. Please let us know what your intention is by today itself so we can hold the case else we will submit the paperwork to your local county sheriff department and you will be served by court summons at your door step. Note : This notice is provided to you on behalf of XXXX XXXX XXXX. and its parent company, and their respective family of companies including XXXX XXXX, its parent company, XXXX XXXX XXXX , XXXX, and all of their respective subsidiaries and affiliates, ( hereafter collectively referred to as the " Cash Advance Related Companies, '' " we, '' " our, '' or " us '' ). The XXXX Related Companies include, but are not limited to XXXX, Cash America International , Inc., and all of their respective subsidiaries and affiliates, including those that operate under the trade names XXXX, XXXX, XXXX, XXXX, XXXX XXXX, XXXX, XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, Super Pawn, XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, Cash America Pawn, Cash land, Super Pawn, Cash America Payday Advance, or any company-owned XXXX locations. " You '' or " Your '' means you as a participant in or as a user of the products and/or services offered by a XXXX XXXX XXXX XXXX. WE MAY REPORT INFORMATION ABOUT YOUR ACCOUNT TO CREDIT BUREAUS. LATE PAYMENTS, MISSED PAYMENTS, OR OTHER DEFAULTS ON YOUR ACCOUNT MAY BE REFLECTED IN YOUR CREDIT REPORT Thanks & Regards, RECOVERY DEPARTMENT.
09/25/2018 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • NV
  • 89121
Web
I received the email below today XX/XX/XXXX from a XXXX XXXX from XXXX XXXX. I believe this is a very old payday loan I took out XXXX years ago, and then lost my job and was unable to pay it, however I am not certain. I did receive one phone call from a woman who stated she was collecting for " XXXX XXXX '' but i did not recognize the name of the payday loan company, so i asked her who they were? She stated it was a payday loan I a took out from XXXX in XXXX. I advised I was not working and unable to pay and she became very agitated and hung up on me. Today I received this email. Sincerely, XXXX XXXX XXXX! Notice Under US Federal Law & FDCPA-811 ( Action Required ) Inline image XXXX Case File # XXXX The District Courthouse Balance Due- {$960.00} Lawsuit File Cost # {$8000.00} File Transferred- XX/XX/XXXX NOTICE OF LEGAL CREDITOR - XXXX XXXX Dear XXXX XXXX, This is to notify you and requires your immediate attention. Our Attorney is going to file a lawsuit of {$8000.00} in the District Courthouse shortly. It is a legal requirement to send a notice of intended litigation before legal proceeding in the District Courthouse is issued. You have the last day to tender payment in full on the Account or arrange for exact settlement of the balance. Kindly note that the XXXX Sheriff Department will be involved in this matter. We have repeatedly advised you of your long overdue balance but you have not made any payment and we have turned your account over to our Attorney and instructed them to commence suit without further delay. There is still time, however, to avoid lawsuit if you email us on time. This will be your last opportunity to resolve matters without the expense of court proceeding. XXXX If you ignore the notice, charges will be pressed against your Name are, a ) Theft by Deception ( ACC ACT 21A ) b ) Collateral Check Fraud c ) Violation of US Federal Law & FDCP Act-811 Note- This carries a maximum sentence of 2 years of prison and a fine up to {$8000.00} We trust that you will now give this matter appropriate attention and attend to payment on time so that no further action will be necessary on our part to recover payment. If you are unable to attend to payment today please respond to the notice so that alternate arrangements for paying and securing the debt might be considered. Note- Failure to respond to this notice may result in a negative report to the Credit Bureau Payment in full is required to stop collection activity. Kindly do not ignore the notice and co-operate with us so that we can close this case File outside the Courthouse. Thank you for your assistance in this matter Best Wishes, XXXX XXXX. XXXX Department ''
02/09/2017 Yes
  • Payday loan
  • Can't stop charges to bank account
  • OH
  • 44035
Web
Re : Cashland XXXX XXXX XXXX, XXXX OH XXXX XXXX, The corporate office number is XXXX, and several other phone numbers original due date XXXX/XXXX/XXXX I was unable to make the payment that I agreed to on the due date, I wanted to make payment arrangements. Before the loan was due ( which was originally for {$890.00} with the payback amount of {$1000.00} in 14 days ) I called the store and they said they could n't change the arrangement that I would have to call the Corporate office. I called the corporate office and they said they would not make arrangements until my loan was in default. Two days after the due date they tried to debit my checking account for the original amount and a small fee. There was insufficient funds and my bank set it back and charged me {$35.00}. I called the corporate office because now my loan is in default, I made several attempts to make contact with XXXX who handles my defaulted loan. She called me back and we played phone tag for another 2 weeks, They sent the full amount of the loan again and my bank charged another {$35.00}, Two days later they sent it through and again there was insufficient funds my bank charged me {$35.00} and Cashland also sent a ISF fee through for {$20.00}. My bank paid that but charged me {$35.00} to pay the {$20.00}, because I already had a negative balance. I have been trying to contact XXXX since Monday of this week XXXX/XXXX/XXXX to tell her I will take {$500.00} to the store on Friday, however I need to make arrangements to pay the other half over time. We finally spoke today and She told me she could n't make any other arrangements, they would accept the {$500.00} on Friday but I would have to pay the balance within 2 weeks. I explained that I would n't have the full balance and again asked for smaller payments. She said that was impossible, She could not work with me, because my loan has been sitting there for a month. I said I never received a copy of the loan agreement, what will happen. She said I can get a copy of my loan agreement from the store when I go in to pay the {$500.00}. She said the telephone calls will continue and they will continue to run the balance through my checking account. I told her I wanted to revoke my authorization for the ACH withdraws. She said they will not do that and she told me to have a nice day and hung up.
02/03/2018 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Property was sold
  • IL
  • 60637
Web
Cash america employees at this location in XXXX Indiana have knowingly and purposely altered account records so that I would lose my personal property and investments into other property. The company has allowed its representatives to create multiple accounts that have been misleading and confusing to keep up with payments. Coming into the location in person with my ID has been a constant struggle as several employees have purposely lied to me or missed providing me with loans and layaway payment amounts and due dates. This has been maliciously and continuously done for a substantial amount of time. I have lost hundreds of dollars of property due to errors made by associates at this location. The company has taken retaliation against me for bringing complaints to the store in which the district manager has refused and failed to resolve. Recently the store has damaged a tv i bought from a layaway. Due to such a hostile environment I have had a family member in Indiana to come into the store to make my payments on my behalf and after one payment was made I have now been informed the store is demanding that thousands of dollars of merchandise be taken out without any further extensions given. This was told to me to be approved by the corporate offices of cash america. I have filed a small claims which will be moved to a district court being that there is a pending class action lawsuit against this company for the same type of negligent and illegal loan practices by this company to a multitude of other clients. There is a company representative at this hammond location that has on every occasion I have made against the company tried to move me out of the store by either lying about prices of merchandise and providing false information to talk me out of sales. I have tried to resolve such said matters with the company for a substantial amount of time and the company has refused. As a XXXX individual the company has allowed and encouraged its employees to take advantage of me which has cost me thousands of dollars in property value loss.
10/11/2018 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • AR
  • 72034
Web
I applied for a personal loan online at Cash Advance America. I was contacted by a representative by the name of XXXX XXXX, employee number XXXX, from the number XXXX that stated that I qualified for {$1000.00}. He stated that my payments would be $ XXXX monthly with 5.19 interest. He asked my credit score and I told him, he then stated that because it was so low that I would need to increase to {$1000.00}, take {$50.00} and purchase a XXXX XXXX or XXXX XXXX and give them the information from the card, keep the receipt and mail it in the next day after I have received the deposit into my account. After following his directions, I gave him the XXXX Play card information and he then tells me that I would need {$75.00} in my account to get the deposit to prove that I have a bank account in good standing. When I told him that I didn't have it, he stated that he would need to transfer the money to my account through a mobile bank as a trial, and that I would receive my money the next day after the trial money was withdrawn and sent back to them. I never received any money and they have my {$50.00} from the XXXX XXXX card. He also stated that his supervisors name was XXXX XXXX. When he realized that I caught on that it was a scam, he will no longer answer the phone. It just rings and goes to a busy signal.
11/01/2018 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Can't contact lender or servicer
  • TX
  • XXXXX
Web
on XX/XX/2018 a pawn shop loan was made. I went in on the last day of grace XX/XX/2018 I extended the loan for another two weeks until XX/XX/2018. On XX/XX/2018 i returned back to the pawn shop to pay all that was owed and get my merchandise. I was perished to shown my TDL to pick up the merchandise, when in fact I offered to verbally give my TDL # that would have identify me because I had the original Pawn ticket with me. I did not have my TDL on my person, but I do know my TDL by memory. I was denied access to my property for not having the TDL. On my TEXAS PAWN AGREEMENT do not read that I am compel to show my TDL # but to present my TDL #. This has been an ongoing problem since. I submit a complaint to the TOCCC ( Texas Office of the Consumer Credit Commissioner ) I have only received the run-a -rounds. I will like to pay what I owe and get my Merchandise. Since, I was never informed about the Texas Financial Code regarding loans on goods, Cash America can not hold me responsible for knowing. The Texas Pawn Agreement I sign do not indicate I needed to know any more other than what I signed my name to. I have included a copy of the Pawn Ticket ( front and back ) and a copy of the complaint I submitted to the Texas Office of the Consumer Credit Commissioner.
07/08/2017 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Charged fees or interest you didn't expect
  • IN
  • 47714
Web
Obtained a loan of XXXX $ on two gold rings from XXXX in XXXX Indiana. This is my first pawn ever so I am not familiar with process. I had to pay off by XX/XX/XXXX a total of XXXX . I went to pay off on XX/XX/XXXX but was not aware that I had to pay finance charge of XXXX . I was short and made arraignments to pick up the next morning after I paid the XXXX $ for the interest that had occurred. The next morning they said I owed XXXX $ more dollars plus the XXXX . I paid on time and even the next day XX/XX/XXXX I was still on time but the would not except my XXXX $ and give me my rings. They said it was the way payment was loged in system and payment could not be voided because it happened the prior day. This is wrong, very very wrong. Now I have to pay a total of XXXX $ on a XXXX $ three month loan in which XXXX $ is interest for another 6 months that I did n't ask for or need plus financial charge. Wrong wrong wrong. The literally just robbed me in broad daylight and since the have my rings I am powerless to do anything but pay it. When I asked if the XXXX $ is all I will owe in 6 months they replied " ca n't promise you that no ''.
08/24/2017 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Property was damaged or destroyed property
  • NV
  • 89030
Web Older American
On XXXX. XXXX, XXXX, I renewed my pawn contract with XXXX XXXX XXXX XXXX XXXX and the due date was extended to XXXX XXXX, XXXX. On the due date, I made full payment of US {$140.00} to redeem the pawned goods, an engagement ring ( 14K gold ) given by my boyfriend in XXXX who later became my husband until his death in XXXX. After about an hour, the pawned ring could not yet be located. The customer service personnel named XXXX took my celphone # and promised to call me once the item is found. Shortly after stepping out of the office, I returned to retake the money paid since the pawned ring was not handed to me anyway. XXXX gave me back the US {$140.00} earlier paid & erased the annotation " all ready paid '' written on the pawn contract. A male officer then wrote on the same pawn contract the words " missing will find. '' Until now, I received no call or letter from the company. I dropped by their office on XXXX XXXX & XXXX, XXXX but still there has been no update of the lost item.
04/06/2020 No
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Property was damaged or destroyed property
  • AL
  • 364XX
Web
XXXX Cash America Pawn i pawned 3 diamond rings in XX/XX/XXXX on XX/XX/XXXX at XXXX i went back to redeem with cash only 1 ring # XXXX was my actual ring I redeemed it the other 2 ring # XXXX, ring # XXXX was NOT mine i called XXXX XXXX XX/XX/XXXX at XXXX to complain i was told not to call the police someone would contact me right away.. No one did..on XX/XX/XXXX at XXXX i called XXXX XXXX & was told my case was closed I said no way reopen it on XX/XX/XXXX I sent 2 demand letters for a Refund to XXXX & XXXX XXXX giving them til XX/XX/XXXX to reply.. No Reply.. on XX/XX/XXXX XXXX i called XXXX XXXX several times i was told they did not have to answer " a cilivan '' and stop calling them or they would block me and they DID BLOCK my number from their 800 # Cust Serv and 800 # XXXX XXXX i have stock in this company and this is how I have been ripped off of original property and my money paid to them cash with 44+ receipts and all paperwork to prove it.
09/12/2018 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • MA
  • 02780
Web
My husband applied for a loan back in XXXX online and was paid off this past XX/XX/2018. Today I received an email with a new loan offer, We called the number to check it out, the man who answer name is XXXX, I couldn't understand due to his XXXX accent, said he need our acct information to verify it was my husband. He made us confirm my husband information which he emailed us the " loan approval '' form per my request. I asked to speak to a manager who's name was also XXXX advised he was going to deposit XXXX in which at XXXX we needed to go to XXXX and do a money transfer and then by XXXX the would be XXXX in his acct. When unasked him where he received my husband information he said XXXX XXXX. It made no sense to us so we called the bank and changed all passwords. ( They claim to do a digital deposit ) His name is XXXX XXXX and phone is XXXX.
02/21/2018 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • XXXXX
Web
XXXX XXXX has called several times from XXXX for an employee. The calls have been made to a business line that take multiple calls on multiple lines. The XXXX XXXX rep. XXXX XXXX notified the University that she needed to get into contact with the employee yesterday ( XX/XX/20 ) and we took a message and said that the employee is on leave and that they should try his personal number but we would relay the message. She gave us the supervisor 's contact information ( XXXX XXXX XXXX XXXX for the employee to call. Today, the rep was notified again that this was not an appropriate way to get in contact with the employee and was told not to call this number. The rep continues to call the number which has multiple phone lines attached to it and hang up. Our business line had to be set up to automatically be transferred to voicemail.
09/02/2015 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • AK
  • 99504
Web
I got a new cell phone XX/XX/XXXX, and contacted Cash America that weekend. Someone called me on my new number the following monday saying they were Cash America. They had all my info amd i was convinced it was legitimate. I paid over the phone to speed up the small claims case dismisal, and it was never dropped. I was later fined XXXX which came out of my XXXX check. No one had my cell but the court process server, and Cash America. No system was hacked or anything like people make excuses for them. Cash America is a scam company. i also recently received a threatening letter from a XXXX law firm demanding XXXX payment or the would try to sue me XXXX FOR THE SAME LOAN FROM CASH AMERICA XX/XX/XXXX. CASH AMERICA EXISTS TO RIP OFF PEOPLE AND THEY NEED TO BE STOPPED. ONCE THEY GET YOUR INFORMATION THEY WILL BLEED YOU DRY
10/09/2018 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • MO
  • 633XX
Web
On XX/XX/2018, I received an email saying that I was approved for a loan from {$1500.00} to {$5000.00}. So I replied to the email. The first person I talk to said his name was XXXX and he works for XXXX XXXXXXXX XXXX. He ask for my account # my routing # and my social security number. I gave it to him. He also said that a loan officer would contact me. Which a person did. The loan officer told me I was approve for {$2000.00} with an 10 % interest rate. Im thinking ok cool. So after that, I received an email with documents saying the amount I was approved for, the interest rate, the loan reference # and my name on these documents. It seemed legit to me. Until I search the net and found out they have been scamming for years. These are the two numbers I was provided XXXX XXXX. Please stop the criminals
07/16/2015 Yes
  • Consumer Loan
  • Pawn loan
  • Lender sold the property
  • TN
  • 37013
Web
This formal complaint is due to a various trend of data breech issues that includes myself personally and other customers of Cash America. Cash America has failed to protect the privacy of their consumer 's personal data by neglecting to remove pertinent information from electronic devices in their care and by not doing so they have put me and the entire general public who conduct business with them at risk of identity theft and ongoing data breeches in more than several areas. This currently include but are not limited to SSN, birth-dates, personal emails, credit card information, computer login passwords, traceable cookies on all electronic, devices, banking information, direct access, to personal application such as XXXX and XXXX.
08/24/2017 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Charged fees or interest you didn't expect
  • NV
  • 89030
Web Older American
1 ) I extended/ renewed my pawn agreement with XXXX XXXX XXXX XXXX XXXX on XX/XX/XXXX. I was made to pay US {$220.00} when my annual percentage rate ( APR ) is only {$160.00}. I do n't know that there are hidden charges of {$62.00}. I was issued a new pawn agreement extending the due date to XX/XX/XXXX but no receipt was given to indicate my payment of {$220.00}. I was overcharged by almost the same amount in my 3 previous extensions. 2 ) In the new pawn agreement issued, the description of the pledged goods ( 3 pc wedding ring set ) was changed ; it was way different from the description in the earlier pawn agreements. This may result in the release of another item the moment I redeem the property and pay my obligation in full.
10/09/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't contact lender or servicer
  • IN
  • 465XX
Web
Took out a {$300.00} loan at XXXX XXXX XXXX, IN. 3 months later I had a discharged bankruptcy. Loan is still showing on Indiana small loan data base. I Contacted company and their collection agency several times. Collection agency said they would take care of it and have it removed. She never did. She will not return calls or answer my call. All I want is the loan removed from the Indiana small loan data base, because it was discharged in a bankruptcy. I do not have my loan documents, because this is over 1 year old. Bankruptcy was discharged nearly 1 year ago also. XXXX XXXX has my loan information, because I have been in contact with them recently. As of XX/XX/2018 loan was still not removed from IN small loan database.
12/22/2017 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Charged fees or interest you didn't expect
  • OH
  • 45237
Web
To Whom It May Concern : Hello my name is XXXX XXXX and the reason for this letter is because I did business with XXXX XXXX. I pawn a ring few months back and I miss my final payment and the ring was surrender. So when call to ask about the ring they offer to sell back for difference price, then it supposed to be meaning it was 2 and half times more what it supposed to be, you only required to pay the amount of the interest and what you borrow from the company. The manager I was dealing with got very unprofessional because I was try explain the situation, I told her to show the policy that they can charge 2 and half of amount to buy back your product, she inform me that they dont have nothing that explain the policy.
01/03/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Attempted to/Collected exempt funds
  • CA
  • 935XX
Web
Cash America XXXX XXXX XXXX XXXX, OH XXXX is the comany that I had an installment loan with. In early XXXX 2016 they took out of my checking account about {$2600.00} because I was n't able to pay my installment. They made no prior arrangement to take that much money out of my account. Then a few days later they put the money back into my account and took out the normal? XXXX installment. But by that time the damage had been done and I was deeply overdrawn on my account. Then on XXXX XXXX they took {$2400.00} from my account again putting me in the hole with the bank. They say in an effort to collect a debt.The money they took was from my VA check.
07/11/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • SD
  • 57401
Web
I got a call from this company on XX/XX/2018 and a text message on the same date and this company has told me that I will be served with papers and I have tried to tell them that I never received any paperwork in regards to the loan and that I have no phone # to get in touch with them unless they call me. I have received no emails in regards to getting any paperwork from them. They are making threats to garnish my wages and will not send me any paperwork. I also believe that this is the company that hacked into my bank account and stole money from both my savings and checking account.
04/03/2015 Yes
  • Payday loan
  • Can't stop charges to bank account
  • OH
  • 443XX
Web
Could n't pay a loan company for a loan due to lost job, explained I was working part time, will begin payment around the XXXX week of XXXX in low installments, did n't give amount due to was n't sure of my paycheck and other priority bills. This was explained to representative who called, last week or the week before. I notice that they attempt a new draft for a different amount to my bank. I made myself clear to them that I had no other choice or money to pay them, they are causing more issues with my bank account which was to be closed and was n't by the bank themselves.
09/20/2018 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • MO
  • 63401
Web
I and people I know were approached by a " investigating officer '' pretending to be XXXX XXXX from XXXX XXXX XXXX XXXX XXXX pretending to represent XXXX XXXX XXXX with fake case number and claimed to need to make payment arrangements under penalty of Law. After setting up XXXX biweekly payment got a call from a family member that it was a scam. I went to My representative at local XXXX XXXX XXXX location who verified it was a scam and cancel my debit card immediately. the scammer phone XXXX registered from XXXX Tx.
08/26/2016 Yes
  • Consumer Loan
  • Installment loan
  • Taking out the loan or lease
  • OH
  • 458XX
Web
I took out an installment loan with cashland a subsidiary of cash america. I took out the loan for {$600.00} and by the time you add in their fees I will end up paying {$1500.00} because the finance charge was {$940.00} so close to triple the amount they gave me. They also did not give me any of the paperwork for the loan including the ach withdrawal authorization form. Only paper they gave me was payment schedule and amount they had financed. I think that is outrageous and shady business practices.
06/11/2020 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't contact lender or servicer
  • AK
  • 99507
Web
I burrowed XXXX something dollar and didnt have the time to pay it on time cuz I had a baby and I got some complications after the baby and also I just loss my mom. So I tried calling the collection so I can pay off the loan in full amount and so they can close the case the they opened on me but they werent answering at all, so how can I solve this problem, I dont want the judge to think Im not doing anything to solve this problem and I dont wan na go to jail, I just had a baby XXXX months ago
04/06/2020 No
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Charged fees or interest you didn't expect
  • OH
  • 452XX
Web Servicemember
XX/XX/20 Upon arriving at Cash America Pawn Shop XXXX XXXX XXXX Ohio, they were unexpectedly closed. On XX/XX/20 I called and inquired about the loans that were due to be forfeited the previous day. I let them know that I had been there to pay them but because they were closed obviously I could not. At that time they informed me that because it was not their decision that they were not going to make any exceptions so either pay XXXX $ or they would keep my items.
12/29/2016 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Called after sent written cease of comm
  • OH
  • 43615
Web
I have obtained a debt consolidation to handle the re-payment of this loan. The legal group representing me has sent out cease of communication letters well over 45 days ago. I continue to receive multiple calls a day at my place of employment. I have made contact with my legal group notifying them of the this issue. Since that time I have received a written warning from my employer regarding all these calls, thereby threatening my job.
02/01/2017 Yes
  • Payday loan
  • Received a loan I didn't apply for
  • TN
  • 38125
Web
Never applied for a loan with XXXX nor XXXX ( XXXX ). Then I receive a email case no saying there suing me for money I have n't receive and applied for. Email name would states XXXXXXXXXXXX I never merge iced any calls or vociemails stating if i applied or there trying to reach me. Other company XXXX someone reached out and said if I ever applied online they steal customers information there 's no way of tracking.
02/10/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 76244
Web
XXXX keep sending me letters, saying I owe them money for ( Cash America ) I do not owe them anything, and do n't even know who they are! Oh, and they ca n't provide me with any information I request and then hang up!! They are trying to scam me and other people, making them believe they owe money!
09/09/2016 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • OH
  • 441XX
Web
I 've been harassed by this company for 3years. They removed funds from my XXXX account, and they 're still harassing me. The gentlemen basically threatened me today, disclosing information that 's none of their business. The number that called was XXXX, and I 'm on the " do not call '' list.
08/22/2018 Yes
  • Payday loan, title loan, or personal loan
  • Title loan
  • Can't contact lender or servicer
  • OH
  • 440XX
Web
I did {$400.00} title loan in XX/XX/2014 with XXXX XXXX XXXX XXXX , XXXX in XXXX Ohio, I have tried for the last 6 months to contact the company about the title since I never received my title back but I get nothing but a voicemail when I try to call the only number I can find for them.
02/28/2017 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 76209
Web
They are repeatedly calling my job, over and over again. I have asked them to stop and so has my employer. They told me even if i no longer work there it does not matter they will continue to call my job and that I have no recourse.
02/12/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • XXXXX
Web
XXXX Called me today claiming I owed a debt from 2007 from of all places as a pay day loan. I do not owe that debt and have never used those services. Total lies. Do not even pick up the phone if they call you.
10/24/2019 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't contact lender or servicer
  • KY
  • 42303
Web Servicemember
Received a call from someone who said he was an attorney and was filing grand larceny charges if I did not pay balance in full today. Tried contacting CashLand directly but have been unsuccessful.
05/02/2018 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • CO
  • 80012
Web Servicemember
I received this email XX/XX/2018, and they said that I owed XXXX. I have never responded because I have never taken that loan. I can not pay for something that I did not do.
06/24/2018 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to arrest you or take you to jail if you do not pay
  • NV
  • 89149
Web
Got an email that stated in the subject line Warrant for your Arrest. This is illegal to threat to scare me into paying.
09/01/2017 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Charged fees or interest you didn't expect
  • TX
  • 78731
Web
I was given a loan for {$110.00}, upon arrival to pay the loan, the amount loaned was changed to {$XXXX}.
07/15/2015 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • ID
  • XXXXX
Web
I did not incur this debt and when does the statue of limitation ends?
03/03/2017 Yes
  • Payday loan
  • Can't contact lender
  • DC
  • 20003
Web
They have threatened me with an arrest warrant sent to my email.
07/03/2018 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • NC
  • 27893
Web
It was in my junk mail but I never receive a loan at all
09/06/2017 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • OH
  • 45005
Web
threaten me with arrest
06/08/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 34683
Web
11/12/2019 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Charged fees or interest you didn't expect
  • WA
  • 98516
Phone Servicemember
08/28/2019 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't contact lender or servicer
  • IN
  • 47715
Web
12/27/2018 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Can't contact lender or servicer
  • GA
  • 30078
Phone
12/12/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Loan payment wasn't credited to your account
  • IN
  • 46218
Web Servicemember
11/27/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • AL
  • 36863
Web Older American
10/10/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • OH
  • 44224
Fax Servicemember
08/29/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Problem with the payoff process at the end of the loan
  • AZ
  • 85713
Web
05/17/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • OH
  • 44314
Fax Servicemember
04/25/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Can't contact lender or servicer
  • CA
  • 92336
Phone
03/07/2018 Yes
  • Debt collection
  • Payday loan debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 90621
Phone
01/23/2018 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • OH
  • 44221
Fax
10/27/2017 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • OH
  • 44203
Postal mail Servicemember
10/21/2017 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Charged fees or interest you didn't expect
  • LA
  • 70605
Web
10/19/2017 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Charged fees or interest you didn't expect
  • TX
  • 78382
Web
09/05/2017 Yes
  • Debt collection
  • Payday loan debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • AL
  • 35768
Web
08/24/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 07111
Phone
08/15/2017 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • TX
  • 75044
Phone
08/15/2017 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 43232
Web
07/27/2017 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Frequent or repeated calls
  • IN
  • 46628
Phone
07/12/2017 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Struggling to pay your loan
  • OH
  • 44305
Postal mail
05/22/2017 Yes
  • Payday loan, title loan, or personal loan
  • Pawn loan
  • Property was sold
  • NV
  • 89107
Web Servicemember
04/12/2017 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • OR
  • 97331
Web
03/22/2017 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • AL
  • 36442
Phone
02/26/2017 Yes
  • Payday loan
  • Can't contact lender
  • TX
  • 77449
Web
02/24/2017 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated an attorney or official
  • AL
  • 35150
Web
01/20/2017 Yes
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Right to dispute notice not received
  • TX
  • 76210
Web Servicemember
01/09/2017 No
  • Payday loan
  • Charged fees or interest I didn't expect
  • OH
  • 44622
Web Servicemember
08/18/2016 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • OH
  • 45822
Phone
06/24/2016 Yes
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • CA
  • 91784
Web Older American
03/21/2016 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • OH
  • 44130
Web
03/15/2016 Yes
  • Payday loan
  • Received a loan I didn't apply for
  • TX
  • 78702
Web
09/18/2015 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • PA
  • 16136
Referral
08/07/2015 Yes
  • Payday loan
  • Can't contact lender
  • AK
  • 99503
Web Servicemember
08/05/2015 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 76126
Web
07/30/2015 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 78426
Referral
07/01/2015 Yes
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • TX
  • 78947
Postal mail
04/13/2015 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • OH
  • 445XX
Web Older American
04/03/2015 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • WV
  • 25704
Web
02/10/2015 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • OH
  • 45638
Web
12/09/2014 Yes
  • Consumer Loan
  • Installment loan
  • Taking out the loan or lease
  • TX
  • 78596
Web Servicemember
11/19/2014 Yes
  • Payday loan
  • Applied for loan/did not receive money
  • CA
  • 90250
Web
10/15/2014 Yes
  • Payday loan
  • Received a loan I didn't apply for
  • GA
  • 30084
Referral
10/07/2014 Yes
  • Consumer Loan
  • Title loan
  • Charged fees or interest I didn't expect
  • TX
  • 77469
Web
09/29/2014 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OH
  • 43545
Phone
09/09/2014 Yes
  • Consumer Loan
  • Pawn loan
  • Applied for loan/did not receive money
  • AK
  • 99520
Phone
08/30/2014 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • HI
  • 96815
Web
08/25/2014 Yes
  • Payday loan
  • Can't stop charges to bank account
  • OH
  • 45324
Web
08/19/2014 Yes
  • Consumer Loan
  • Pawn loan
  • Charged fees or interest I didn't expect
  • GA
  • 30134
Web
08/18/2014 Yes
  • Consumer Loan
  • Pawn loan
  • Charged fees or interest I didn't expect
  • TX
  • 76013
Web
08/11/2014 Yes
  • Debt collection
  • Payday loan
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • TX
  • 76549
Web
08/06/2014 Yes
  • Payday loan
  • Payment to acct not credited
  • VA
  • 23421
Web
08/04/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Used obscene/profane/abusive language
  • OH
  • 45601
Phone
08/03/2014 Yes
  • Payday loan
  • Applied for loan/did not receive money
  • GA
  • 30238
Web
08/01/2014 Yes
  • Payday loan
  • Applied for loan/did not receive money
  • GA
  • 30281
Web
07/26/2014 Yes
  • Consumer Loan
  • Pawn loan
  • Payment to acct not credited
  • UT
  • 84015
Web Servicemember
07/24/2014 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • TX
  • 75001
Web
07/23/2014 Yes
  • Payday loan
  • Applied for loan/did not receive money
  • AR
  • 71913
Web Older American
07/21/2014 Yes
  • Money transfers
  • Domestic (US) money transfer
  • Fraud or scam
  • CA
  • 95380
Web
07/18/2014 Yes
  • Payday loan
  • Can't contact lender
  • FL
  • 33189
Web
07/16/2014 Yes
  • Payday loan
  • Can't contact lender
  • FL
  • 32124
Web
07/16/2014 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • MS
  • 39216
Web
07/02/2014 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt was discharged in bankruptcy
  • OH
  • 43015
Web
07/01/2014 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • TN
  • 37027
Web Older American
06/22/2014 Yes
  • Payday loan
  • Applied for loan/did not receive money
  • CA
  • 93268
Web
06/11/2014 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Contacted me after I asked not to
  • CA
  • 90802
Web
06/10/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • PA
  • 19023
Web
05/29/2014 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Contacted employer after asked not to
  • NY
  • 12487
Web
05/27/2014 Yes
  • Payday loan
  • Applied for loan/did not receive money
  • TX
  • 76233
Web Older American
05/22/2014 Yes
  • Payday loan
  • Can't contact lender
  • AZ
  • 85224
Phone
05/14/2014 Yes
  • Payday loan
  • Received a loan I didn't apply for
  • CA
  • 93550
Phone
05/01/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 95111
Phone
04/23/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Threatened to take legal action
  • AZ
  • 85282
Web
04/23/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • CA
  • 94114
Phone
03/11/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Threatened arrest/jail if do not pay
  • MI
  • 49441
Phone
03/10/2014 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • TX
  • 77571
Web
03/10/2014 Yes
  • Payday loan
  • Received a loan I didn't apply for
  • AL
  • 36116
Web
03/05/2014 Yes
  • Debt collection
  • Payday loan
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • WI
  • 53215
Phone
02/27/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • NC
  • 27610
Web
02/15/2014 Yes
  • Consumer Loan
  • Installment loan
  • Taking out the loan or lease
  • NC
  • 27513
Web
02/15/2014 Yes
  • Payday loan
  • Payment to acct not credited
  • PA
  • 15744
Web
02/11/2014 Yes
  • Payday loan
  • Can't contact lender
  • TX
  • 75081
Web
02/07/2014 Yes
  • Payday loan
  • Applied for loan/did not receive money
  • TX
  • 77091
Phone
02/06/2014 Yes
  • Payday loan
  • Received a loan I didn't apply for
  • MO
  • 64052
Web Older American
02/05/2014 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NC
  • 28213
Web
01/29/2014 Yes
  • Payday loan
  • Charged fees or interest I didn't expect
  • TX
  • 75001
Web
01/26/2014 Yes
  • Debt collection
  • Payday loan
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • LA
  • 70059
Web
01/22/2014 Yes
  • Debt collection
  • Payday loan
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • WI
  • 54912
Web
01/16/2014 Yes
  • Debt collection
  • Payday loan
  • False statements or representation
  • Indicated committed crime not paying
  • OH
  • 44512
Web
01/13/2014 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • OH
  • 43612
Web
11/25/2013 Yes
  • Debt collection
  • Payday loan
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 77066
Web
11/21/2013 Yes
  • Payday loan
  • Can't contact lender
  • WA
  • 98122
Web
10/17/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Called after sent written cease of comm
  • TX
  • 75204
Web
09/05/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Frequent or repeated calls
  • OH
  • 44706
Phone