Cascade Mortgage, Inc. CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
02/24/2019 No
  • Mortgage
  • FHA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • OK
  • 743XX
Web Servicemember
On XX/XX/19 I submitted information to Cascadeloans in regards to a pre-qualification letter for a mortgage. I was never contacted about the submission of information by Cascadeloans via phone or email. The next morning ( XX/XX/19 ), I observed a hard inquiry on my credit report by XXXX via XXXX XXXX XXXX XXXX XXXX, resulting in a XXXX XXXX decline. Cascadeloans has been unreachable after email & phone call attempts of contact. I DID NOT AUTHORIZE the hard inquiry of my XXXX XXXX by XXXX via Cascadeloans. I am requesting this hard inquiry to be removed from my credit reports immediately.
06/20/2019 No
  • Mortgage
  • FHA mortgage
  • Applying for a mortgage or refinancing an existing mortgage
  • AZ
  • 85353
Web
I have been making payments on time one payment I made the day of the last payment date that I could make it before it was more then 30 days past due. The company posted the payment late even thought I made the payment before the cut of time and day. I called the company and they were rude and did not want to help me.
11/23/2020 No
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
Phone
04/21/2020 No
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • SC
  • 29621
Postal mail
03/27/2020 No
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • NE
  • 68776
Phone Older American
12/02/2019 No
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • AL
  • 35077
Web Older American, Servicemember
03/15/2019 No
  • Mortgage
  • Conventional home mortgage
  • Trouble during payment process
  • GA
  • 31537
Web
10/26/2016 No
  • Mortgage
  • FHA mortgage
  • Loan servicing, payments, escrow account
  • TX
  • 78634
Web Older American
01/16/2014 No
  • Mortgage
  • FHA mortgage
  • Application, originator, mortgage broker
  • MN
  • 55344
Web
06/13/2012 Yes
  • Mortgage
  • FHA mortgage
  • Application, originator, mortgage broker
  • CO
  • 80113
Web