Capital Eleven Auto, LLC CFPB Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
02/09/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CA 92024	Web
I was in a car accident XX/XX/2021 my car was totaled in the accident and my insurance was going to pay them off so I called them the day I was hit and told them I wasnt going to pay my bill because I was just in a wreck nd insurance was going to pay for it. They said thats fine and the car was paid off in full by my insurance in XXXX and now there saying I missed a payment when they knew exactly what was goin on and they said it was no problem now it shows I have a missed payment I never missed a payment the insurance company paid it off. Why would I make a payment when they said they were in the process of paying it off that doesnt make sense. Capital one was a nightmare to work with and I feel like this is them coming after me