Campus Student Funding, LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
05/23/2016	No	Student loan Non-federal student loan	Dealing with my lender or servicer Don't agree with fees charged	CA 94134	Web
Dear CFPB, This is my second complaint on your board and I hope you do receive and read this. I am a former student of XXXX XXXX -- XXXX. Recently my federal loans have been thankfully forgiven and takes a very heavy burden off my shoulders. I have no problem paying for student loans as long as I did learn something from the time and also possibly a new skill to use in the world. However, the Corinthian system and also it 's private lending program has been found to be deceptive in their practices, and the law of the universe is that truth always comes out, one way or another. In my own experience, I have no problems with the teachers nor education in my campus, I did learn and everyone was always very kind to me. That however is the most I can say. Since attending this school, I have been forced to take out overpriced amounts from the government and to add to that an additional loan from private programs. The money that was promised to be by my Financial Aid advisor I have never seen even after almost 2 years of school. The private student loans I took out I immediately had to pay before I began my classes. The difficulty in your first month and already paying for a loan for me was difficult as I only maintained a part time job aside from taking care of filial duties with my family at home. My sister was kind enough to pay for this loan off the bat. I have paid this private loan off recently XX/XX/XXXX whilst XXXX was still coming under fire. I have recently asked for a reimbursement from Campus Student Funding LLC for monies paid -- they declined. This is money that I should not have paid for from the beginning. I quote XXXX stating that " paying for these loans from the beginning teaches students about financial obligations and responsibility ''. After what XXXX was found for, that quote is the most heinous, greedy and almost evil statement due to what the hidden motives of the school were. I 'm complaining about XXXX -- Campus Student Funding LLC. They have worked with Corinthian in scamming students into high priced extra loans that were used as a mere gambling scheme to fill their pockets, defraud other individuals, and play with lives of already financially struggling individuals by forming a plan to suck the money right out of their pockets and be used as a trading and bargaining tool for profit. XXXX - CSF LLC has several class action lawsuits vs them and their affiliates for defrauding investors of the company, and have been found that XXXX was one of their biggest profit makers, through deceptive agreements with the college behind officials and students for mass profit. XXXX CEO 's have now stepped down amidst the fire and a court appointed receiver is now in charge of liquidating assets. This is the time to make a move for the people and students and finally close the chapter for financial burden in this " XXXX private student loan program ''. I am looking for a settlement of the money I paid only in principle which is {$2700.00} not including interest ( 8 % ). With the truth out about this XXXX partner in crime, I believe it is fair for the receiver to forgive student loans owed and to reimburse the students of money paid already. I have included court documents, local Oregon news articles that have tied this scheme with XXXX from the beginning but now have just been found and their time is up. As I said in life, the constant is truth, and I believe this can be a close to the XXXX tragedy of high tuition loans and deceiving students. Though I will return to school, for profit colleges and institutions from now on will be vigilant in their main cause of existence, which is helping others before helping themselves. I would like a response about a reimbursement and relief and CFPB a response about their current standing with this company.
06/10/2015	Yes	Consumer Loan Vehicle lease	Managing the loan or lease	FL 33702	Web
The first occurrence was XXXX XXXX, 2015 in the amount of {$370.00} at which I notified the company of the error, the company did not notify me. Second occurrence on XXXX XXXX, 2015 in the amount of {$370.00} at which the company was notified of the same error and is currently unresolved as well, again I was not notified of the error I had to notify them. On both occasions the representatives that I called have requested and they have received faxes of the occurrences on my account at which they confirmed that they were received via fax to the representatives and management team of the company. All documentation showed the amounts debited in error, fees resulted from the error. The representatives and management team has promised as per the conversation to reimburse the amounts and any applicable fees associated with the error. I have met each demand the company had requested, I also faxed them documentation that I want a resolution. I contacted the company and verified they have received all the faxes, and I also requested for everything to be noted on my account. The have only reversed the XXXX charges, however have not reimbursed me for my fees. I was charged {$36.00} for each transaction by my bank as an NSF fee, and I have also been hit with {$140.00} in overdraft fees for my personal charges to my account that went NSF due to the {$370.00} charges. I have submitted written documentation that I want resolution, I also want verification of the error and the solution of the error. The company has not sent me any documentation that I requested, I then requested for termination of my lease with the company as they violated the contract agreement. The company has failed to comply with all.
12/17/2015	Yes	Consumer Loan Vehicle lease	Taking out the loan or lease	GA 30233	Web	Servicemember
Through research I had to find out how the payments were to be made into which I found out the payments were to be made electronically through an ACH ( automated clearing house payment ) form. Well all I wanted to do was terminate the ACH form and pay for the lease through my own means and their website into which you can pay by check or credit/debit card. It states on that form that a submission in writing must be made to MotoLease LLC. for whom the lease is though in a reasonable amount of time for them to respond. I then called MotoLease LLC. to verify that the address I had mailed the letter to was correct. Which it was, but upon verification I spoke with an XXXX at the time and I was notified I would have to pay a security deposit of {$300.00}, and it is not listed anywhere on the ACH form or the lease terms. During that same call I asked XXXX could they waive the fee for that because it is not listed anywhere in the terms and to speak with management I was denied was told my information would be passed along. I call back today ( XXXX/XXXX/2015 ) spoke with another representative today asked about the information and still was not given an answer, but I was told this time that the security deposit amount was {$500.00}, and was apologized to for being given the wrong information. Again I asked to speak with someone in management was denied again, but was told by the same rep ( whose name I did not get ) that they would just cancel the ACH form and I could pay online into which steps I have listed above. To add I was not told by the dealership XXXX ( XXXX ) or even MotoLease how the payments were to be made I had to research all of this information for myself.
12/29/2015	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Received bad information about my loan	IL 604XX	Web
Case number : XXXX To Whom It May Concern, I was informed that my for profit student loan is owned by Campus Student Funding , LLC and not XXXX XXXX XXXX, XXXX so this complaint has to be filed with Campus Student Funding , LLC instead of XXXX they just service my loan and do not have the authority to eliminate or reduce my loan. I was also told that my loan was not part of the settlement which I know is not the case. XXXX XXXX and XXXX XXXX ordered that funds in the millions be set for current and former students of XXXX XXXX for loan forgiveness or borrowers defense to repayment on both fed and for profit loans which includes XXXX XXXX which switched to Campus Student Funding , LLC which I think smells fishy that as soon as all this came out my loan switched hands so quickly. XXXX and XXXX both stressed that people should not enroll in these colleges in Illinois. Just because my loan was sold or transferred does not change anything I ca n't just trade-in, exchange or sell my XXXX education for a new XXXX it has no value and I should n't have to keep paying on it. The incidents of fraud and scams by XXXX XXXX and XXXX XXXX are all over the internet, hit the news and was even aired on XXXX based right here in XXXX. Do you think the companies I apply to will understand if I put on my resume that all the other Corinthian colleges committed fraud and bad lending practices but XXXX in XXXX XXXX, IL. I am requesting that my student loan account # XXXX be placed in borrowers defense to repayment. Thank you, XXXX XXXX
01/18/2016	Yes	Student loan Non-federal student loan	Getting a loan Can't qualify for a loan	VA 23693	Web
My complaint is for XXXX of XXXX, PA once a part of XXXX Colleges that forced me into getting a XXXX loan from XXXX XXXX XXXX. I have submitted a complaint in the past about my XXXX loan and have gotten no with it and now my loan was sold to another private lender Campus Student Funding LLC at XXXX XXXX XXXX XXXX. I have making payments none stop for almost 4 years now and my balance is actually higher now then it was when i was in school and from when i graduated in XXXX 2012. These high interest loans and the high cost of XXXX in general put me so far in debt that I was not eligible for a mortgage because my debt to income ratio was too high. Even with close to a XXXX credit score the loan officer was not able to help me. I pay all my bills on time but here pretty soon I 'm not gon na be able to afford the genesis loan that is now with the other loan servicer. This was unfair practice on the part of XXXX colleges and the XXXX lenders and now four years later I am still suffering from attending there. I never received anything saying that the lawsuit against them would help reduce my debt. I think XXXX sold the active accounts before they were able to be reduced. I think my loan should be reduced since i have not missed a payment since XXXX of 2012 and my balance is even higher now then it was when i graduated.
12/27/2015	Yes	Student loan Non-federal student loan	Getting a loan Qualify for a better loan than offered	OH 432XX	Web	Servicemember
Upon beginning classes through the XXXX XXXX ( " XXXX '' ), I was obligated by this school to borrow student loan funds through XXXX XXXX XXXX ( " XXXX '' ) ; I was awarded no alternative loan providers and was advised that I could not seek and/or apply any other student loan monies from any other loan servicer. Then, a few months after I began my studies at XXXX ( and while still attending there as a full-time student ), I was notified on several occasions by the director, president, and other financial advisors at XXXX that I had to start making payments on my student loan, and was threatened to be expelled from XXXX and, if I neglected to start making payments on the loan, that XXXX would report this on my credit bureau as a delinquent loan balance. So, I contacted XXXX to establish a repayment plan, but was told that there was no repayment plan that could be offered. In or around XXXX XXXX, 2015, my student loan was transferred to University Account XXXX, XXXX from XXXX after the CFPB Student Loan Settlement became effective. This student loan was established on false and predatory lending practices, and is also a violation of XXXX, Title 12 U.S.C. 5531 ( a ) ), the Higher Education Act, and the Federal Trade Commission Guides for XXXX XXXX.
09/19/2016	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Received bad information about my loan	FL 33770	Web
XXXX University, XXXX FL, is owned by XXXX Colleges. I took out a private loan through XXXX University called a XXXX Loan for approximately {$4600.00} on or about XX/XX/XXXX to cover the part of tuition not covered through the Federal Student Loan program. XXXX switched the loan servicer from XXXX to Campus Student Funding and XXXX, XXXX ( XXXX XXXX XXXX ), PH # XXXX XXXX on or about XX/XX/XXXX. The following is an excerpt of what has happened to XXXX Colleges : " XXXX and XXXX borrowers : On XX/XX/XXXX, the Department announced new information about this relief. The Department has found that between XX/XX/XXXX and XX/XX/XXXX, XXXX XXXX, XXXX XXXX, and XXXX University ( " XXXX '' ), as well as XXXX misrepresented job placement rates for many of their programs of study. The Department stated that these findings qualify students enrolled in the covered programs and time periods to apply for a discharge of their federal Direct Loans through an expedited process using a simple attestation form. This includes parents of XXXX and XXXX students with parent PLUS loans. '' The Federal Court ruled that ALL student debt for students attending XXXX Colleges/ XXXX University is to be fully discharged for those attending between XX/XX/XXXX - XX/XX/XXXX.
04/01/2021	No	Student loan Private student loan	Dealing with your lender or servicer Trouble with how payments are being handled	CA 91765	Web
In XX/XX/XXXX, I contacted University XXXX XXXX regarding my 1098-E tax form. I was told that my loan, Acct # XXXX, had been written off back in XX/XX/XXXX. I was not notified about this ; I had been paying my loan through auto bill pay through my bank, which sent XXXX each month. Once I found out that the loan was written off I stopped the bill pay service. I contacted University XXXX XXXX to ask why they kept accepting the money after the account was closed? They told me that they could not help me and referred me to Campus Student Funding to report my problem about the money. I tried calling leaving numerous voicemails to call me back to no avail. The same thing with their website : http : //www.csfinformation.com, to submit an inquiry with the same result. I don't think that it is right for them to keep accepting money on a closed account. I am trying to recoup my payments. This loan was for a trade school that went out of business. XXXX, XXXX or XXXX XXXX XXXX XXXX XXXX campuses ) They were taken to court for misleading business practices and lost.
09/04/2018	No	Student loan Private student loan	Struggling to repay your loan Problem lowering your monthly payments	IL 60453	Web
My loan is through XXXX XXXX XXXX however in order to make payments you pay to XXXX XXXXXXXX XXXX. I am having trouble afford the minimum payments and the company will not lower payments, set up a better payment plan, nor change the due date. I contacted XXXX XXXX XXXX since they are the loan servicer, however you must leave a voicemail. For several weeks I have been contacting the company to see if they will extend my forbirence however I never receive a call back. I also emailed the XXXX XXXX XXXX however they have yet to contact me. My payment is due on the XXXX and Ive been trying to find a solution for my payment issue for weeks now without any help. XXXX XXXX XXXX says they can not help me at all and that if payment is late I will receive late fees, which Im trying to avoid. I have never missed one payment to this company so I dont have a deliquient account. If you can help me please contact me
09/16/2016	No	Consumer Loan Vehicle lease	Managing the loan or lease	FL 32256	Web
I lease a motorcycle like 2 years ago, my motorcycle was stolen 3 months ago already and nothing has been cleared, I call and they always have some excuse, never is their fault, they are saying I 'm 2 months behind my payments and that my insurance company has n't paid the motorcycle yet, when I have my bank statement and I fax it to them showing I have made all my payments, also I have all the paperwork from my insurance company showing the check number and copy of the check and transaction showing that they have already received the money and cashed it, THEY TOOK THE MONEY ALREADY, and they still XXXX my credit and they do n't update the information in the system, it 's seems like they want your money and XXXX you the way they can ... I filled a claim with my CREDIT REPORT and with the XXXX already, next step is going to put a lawyer in this case and they can figure it out with them.
03/22/2017	No	Student loan Non-federal student loan	Dealing with my lender or servicer Received bad information about my loan	FL 33578	Web
I received a private student loan from XXXX, under false pretenses as a former student at XXXX University. I have written to CFPB about this issue several times already. However, I was informed by both the U.S. Department of Education 's Ombudsman, as well as the Florida State Attorney General 's Office to contact you again, due to the latest update on Private student loan forgiveness through the XXXX. I was recently contacted by the U.S. Department of Education that my Borrower 's Defense Claim for my Federal student loans has been approved, and that my Federal Direct Student loans will be forgiven. I now ask the CFPB to assist me with getting my private student loans forgiven with XXXX or Campus Student Funding ( CSF ), formerly XXXX. I will also like to be reimbursed for all out of pocket payments I have been making towards my private student loans to date.
04/12/2016	No	Student loan Non-federal student loan	Dealing with my lender or servicer Received bad information about my loan	GA 30039	Web
I attended XXXX at the XXXX campus. I was there from XXXX XXXX through XXXX XXXX. As far as I knew, I had XXXX loans. A federal loan and a XXXX loan. My taxes said my lender was XXXX and all the emails I have saved for applying to my loan links to XXXX. Found out about the lawsuit/settlement against XXXX and the XXXX loans. Found out that my loan was not qualified for the forgiveness since it was not a XXXX loan. That is when I found out that Campus Student Funding owned my loan. I had never heard of them until last year. I have been trying to get a copy of my original loan contract but can not get in contact with Campus Student Funding and neither can XXXX, they now service my loan. I have also tried to contact the XXXX campus to get a copy of it and they do not have XXXX since it was done online. I believe that my loan did qualify to be forgiven or reduced.
04/06/2017	No	Student loan Non-federal student loan	Dealing with my lender or servicer Don't agree with fees charged	FL 33157	Web
I attended XXXX XXXX from XXXX. Was promised job placement and guaranteed my credits would transfer to other colleges but instead I received a useless degree that no one would accept and racked up about XXXX in private and federal loans. Advisors had no ideas about career paths or educational requirements for these. I was even told that job placement was more for medical students than XXXX XXXX majors when I attempted to get assistance. I was registered in classes that I did n't have to attend just sign in at the beginning of the week. All I wanted was to get a decent education to stay off the streets and instead I 'm being drowned in debt and had to start from zero to get a degree at XXXX XXXX. Apparently XXXX XXXX sold or partnered up with XXXX XXXX XXXX in order to continue stealing students money right before the lawsuit or during the case.
01/16/2017	Yes	Student loan Non-federal student loan	Getting a loan Qualify for a better loan than offered	CA 90813	Web
I was a former a student at XXXX XXXX in XXXX Nevada. In order to afford the tuition, I needed to take on private student loans. the school only gave me the option to take loans from their private student loan lender. I was threatened that if I took to long to think about it my classes were gon na be dropped. i was making payments for these private student loans and then they were sold or transferred to Campus Student Funding LLC. The school closed and so did the XXXX. My Federa Studnet loans have been forgiven and not my private student loans. so here I am with no degree and in debt due to the ambitious And scamy practices of my school whose corporate members filled their pockets with the student 's money. I need that my private student loans be forgiven.
12/09/2015	No	Student loan Non-federal student loan	Dealing with my lender or servicer Trouble with how payments are handled	MO 63385	Web
In XXXX I took out a student loan through my school, XXXX, a XXXX school. The loan was held by, XXXX XXXX XXXX, XXXX XXXX XXXX, my loan was bought out by, Campus Student Funding , LLC , and managed by XXXX . When this switch occurred it dropped my credit score by XXXX points. XXXX XXXX, I paid this loan in full, only to find that Campus Student Funding , LLC and/or XXXX never registered this loan to reflect on my credit score. I have contacted XXXX XXXX and XXXX in attempts to reach Campus Student Funding and XXXX XXXX, the company they are associated with, to no avail. They have damaged my score and in not registering my loan they have deprived me of a chance to improve and further build my credit history.
12/08/2015	No	Student loan Non-federal student loan	Dealing with my lender or servicer Need information about my balance/terms	HI 96817	Web
I was affected by the XXXX XXXX XXXX XXXX College closure in XXXX 2015 (? ). I just received notice that my Federal loan has been approved to be discharged, but what about the private loan that they made me get through XXXX XXXX ( which the bills are now coming from University XXXX XXXX XXXX XXXX XXXX for Campus Student Funding? How can I get that loan discharged? Or GREATLY reduced since I am now paying for something I have n't received ... an education ... a college degree.
08/03/2015	No	Student loan Non-federal student loan	Can't repay my loan Can't temporarily postpone payments	NV 89121	Web	Servicemember
I attended XXXX XXXX, XXXX, NV XXXX, and received a private student loan with payments to be made to XXXX XXXX, during and after completion of my studies. I subsequently learned that my payment obligations have been transferred to Campus Student Funding ( CSF ), as a result of DOE finding XXXX was engaging in bad practices. Furthermore, I came across information that private student loans were to be discounted, yet CSF is still seeking the full original loan amount.
01/31/2017	No	Student loan Non-federal student loan	Dealing with my lender or servicer Received bad information about my loan	TX 75098	Web
Campus Student Funding , LLC ( paid through XXXX ) This is a private school loan taken over by Campus Funding when XXXX was in process of bankruptcy. They bought these school loans in hopes to collect money from the students. None of this monies was personally give n to me. It all went back into XXXX
01/08/2016	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Don't agree with fees charged	IL 622XX	Web
I am a former student of XXXX and was forced to take out student loans through XXXX XXXX. I recently reviewed a new article alarming students to contact you and file a complaint if they became a victim.
04/11/2016	No	Student loan Non-federal student loan	Can't repay my loan Can't decrease my monthly payments	MI 49506	Web
I would like to know why Campus Student Funding , LLC is still trying to collect on the loans from Corinthian Colleges despite judicial rulings that such loans violated consumer protection laws.
07/20/2015	No	Student loan Non-federal student loan	Can't repay my loan Can't decrease my monthly payments	CA 92557	Web
I believe I have XXXX loans from XXXX Colleges and would like to know if they were included in the CFPB settlement
12/04/2019	No	Vehicle loan or lease Loan	Struggling to pay your loan Loan balance remaining after the vehicle is repossessed and sold	FL 32114	Web

06/25/2018	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	MD 21133	Web

06/14/2018	No	Student loan Private student loan	Dealing with your lender or servicer Problem with customer service	CA 95648	Web

05/09/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	MD 21133	Web

08/27/2017	No	Student loan Private student loan	Struggling to repay your loan Problem lowering your monthly payments	HI 96766	Web

06/18/2017	No	Debt collection Auto debt	Attempts to collect debt not owed Debt is not yours	CA 95240	Web	Servicemember

04/05/2017	No	Student loan Non-federal student loan	Dealing with my lender or servicer Having problems with customer service	MT 59904	Web

03/28/2017	No	Student loan Non-federal student loan	Can't repay my loan Can't decrease my monthly payments	MA 02062	Web

03/22/2017	No	Student loan Non-federal student loan	Dealing with my lender or servicer Received bad information about my loan	FL 33578	Web

01/26/2017	No	Student loan Non-federal student loan	Dealing with my lender or servicer Need information about my balance/terms	CA 92404	Phone

01/14/2017	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Keep getting calls about my loan	IN 46307	Web

12/07/2016	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Need information about my balance/terms	NJ 08731	Phone

11/18/2016	No	Student loan Non-federal student loan	Dealing with my lender or servicer Need information about my balance/terms	CA 94086	Web

09/08/2016	No	Student loan Non-federal student loan	Can't repay my loan Can't temporarily postpone payments	FL 32060	Web

05/16/2016	Yes	Student loan Non-federal student loan	Can't repay my loan Can't get flexible payment options	CA 92883	Web

04/11/2016	No	Student loan Non-federal student loan	Dealing with my lender or servicer Don't agree with fees charged	NC 28104	Phone

03/24/2016	Yes	Student loan Non-federal student loan	Can't repay my loan Can't decrease my monthly payments	FL 33626	Web

03/02/2016	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Trouble with how payments are handled	MI 48809	Phone

01/26/2016	No	Consumer Loan Vehicle lease	Managing the loan or lease	FL 34952	Phone

12/21/2015	No	Student loan Non-federal student loan	Can't repay my loan Can't decrease my monthly payments	MI 48184	Web

11/10/2015	Yes	Student loan Non-federal student loan	Can't repay my loan Can't temporarily postpone payments	CA 94589	Web

11/01/2015	Yes	Student loan Non-federal student loan	Getting a loan Qualify for a better loan than offered	CA 90031	Web

09/06/2015	Yes	Student loan Non-federal student loan	Can't repay my loan Can't get flexible payment options	HI 96738	Web

09/01/2015	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Received bad information about my loan	FL 32941	Web

08/08/2015	No	Student loan Non-federal student loan	Dealing with my lender or servicer Received bad information about my loan	HI 96813	Web

07/13/2015	Yes	Student loan Non-federal student loan	Dealing with my lender or servicer Having problems with customer service	WV 26542	Web

10/27/2014	No	Consumer Loan Vehicle lease	Managing the loan or lease	FL 33462	Web

09/05/2014	No	Consumer Loan Installment loan	Taking out the loan or lease	CA 90401	Web

01/11/2014	Yes	Consumer Loan Vehicle lease	Managing the loan or lease	CA 93546	Web