Business Revenue Systems, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
12/02/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	IA 501XX	Web
Dispute Business Revenue Systems , Inc XXXX XXXX XXXX XXXX XXXX IN XXXX File XXXX Under the Fair Debt Collection Practices Act ( FDCPA ), I requested that Business Revenue Systems , Inc validate the alleged debt. I am aware that there is a un validated clam of debt from Business Revenue Systems , Inc, Debt does not include a breakdown of any fees information provide was a letter written by Business Revenue Systems , Inc on their letter head not from original owner and a statement and a document that may be a hospital policy neither is acceptable form of validation. The FTC has noted that providing a copy of a printout, bill, or alleged account documents does not constitute validation. Mere itemization of what you already have does not accomplish my requested debt validation.Additionally, under the Health Insurance Portability and Accountability Act ( HIPAA ) to protect my privacy and medical records from third parties. I do not recall giving permission to Business Revenue Systems , Inc for them to release my medical information to a third party or receive it. I am aware that the HIPAA does allow for limited information about me but anything more is to only be revealed with the patients authorization. Therefore, my request is twofold validation of debt and HIPAA authorization. Business Revenue Systems , Inc has also failed To Also include Method of verification under FCRA 611 ( a ) ( 7 ). This should include the following : * The How with which you verified the information The name of the person handled your request and provided proof of ownership of Debt through physical verification The address * Which documents you obtained to verify Ownership of Debt. If none are satisfied under federal law, you must delete file/ tradeline * Please provide breakdown of fees including any collection costs and medical charges and physical proof from original debt including a Physical Signature from original Debtor. Provide a copy of my signature with the provider of service to release my medical information to Business Revenue Systems, Inc or any other third party. to Verify- through physical verification of the original signed consumer and provide correct dates * Cease any credit bureau reporting until the debt has been validated. Business Revenue Systems , Inc has failed to provide me with copies of all documentation associated with these Debts bearing this information with my authorization of release bearing my signature. To be in full compliance with the FCRA laws and guidelines, all information listed needs to be immediately deleted from the credit file and there tradelines Business Revenue Systems , Inc maintains under my social security number, date of birth, and /or address. Per the Federal Law, Business Revenue Systems , Inc has Exceeded the 30 days to complete this investigation as outlined per the Fair Credit Reporting Act 623 ( a ) ( 3 ). Business Revenue Systems , Inc failed Per the Federal Credit Reporting Act. Section 609 ( a ) ( 1 ) ( a ). Business Revenue Systems , Inc failed by Federal law to Verify- through physical verification of the original signed consumer - all accounts and public information that you post on anyones credit report. Otherwise, anyone paying for your reporting services could fax, mail, email in fraudulent and erroneous account information. As Such, if this unauthorized public record information is needs to be deleted from Business Revenue Systems , Inc trade lines and credit report, This is a formal debt validation request, which under the FDCPA. Please note that withholding the information you received from any medical provider in an attempt to be HIPAA compliant can be a violation of the FDCPA because you will be deceiving me after my written request. I request full documentation of what you received from the provider of service in connection with this alleged debt and must prove ownership. Additionally, any reporting of this debt to the credit bureaus prior to validation it is a violation of the Fair Credit Reporting Act, which can allow me to seek damages from a collection agent. Business Revenue Systems , Inc failed your reply with above requested proof.
11/22/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Problem with personal statement of dispute	IA 501XX	Web
I have repeatedly asked for evidence to support your reporting, but you have failed to provide me a copy of valid and viable evidence provided by the above-named furnisher ( XXXX ). Furthermore, I have requested your method of verification and you have not complied, which is an additional violation of the Fair Credit Reporting Act 611 ( a ) ( 7 ). Per the Federal Credit Reporting Act. Section 609 ( a ) ( 1 ) ( a ) and under the Health Insurance Portability and Accountability Act ( HIPAA ) to protect my privacy and medical records from third parties. you are required by Federal law to Verify- through physical verification of the original signed consumer contract and/or judgement ( s ) - all accounts and public information that you post on anyones credit report. Otherwise, anyone paying for your reporting services could fax, mail, email in fraudulent and erroneous account information. As Such, this unauthorized public record information needs to be deleted. I have already filed a complaint with the Federal Trade commission and will follow with a Consumer Financial Protection Bureau Claim you failed to respond within 30 days with verifiable proof and evidence thats satisfies Federal Trade Commission debt validation guidelines. The FTC has noted that providing a copy of a printout, bill, or alleged account documents does not constitute validation. Mere itemization of what you already have does not accomplish my requested debt validation. Since you have failed to provide me with ALL the following points of information all collection attempts must stop and all information that pertains to Account Number :, Name, DOB, SSN must be deleted /IMMEDIATELY REMOVE : 1. Agreement with the original creditor that authorizes you to collect on this alleged debt and/or verification that this alleged debt was assigned or sold to you. 2. The agreement bearing my signature stating that I have agreed to assume the debt from original creditor 3. Valid copies of the debt agreement stating the amount of the debt and interest charges 4. Proof that the Statute of Limitations in ( Iowa ) has not expired 5. Complete payment history on this account along with an accounting of all additional charges being assessed 6. Proof that you are licensed to collect in my state ; and 7. Your license numbers and Registered Agent or Agent of Service. Your non-compliance with my request will also be construed as an absolute waiver of all claims to enforce the debt against me and your implied agreement to compensate me for court costs and attorney fees.Should you continue in your non-compliance, the law is very clear as to the civil liability and the remedy available to me for negligent non-compliance. In the absence of any such documentation, I demand that this information be immediately removed from the credit file you maintain under my Social Security Number.
06/15/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	AZ 85233	Web
So I visited XXXX XXXX Imaging, XXXX to get XXXX XXXX done because I've been diagnosed with XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Anyways I had to get about XXXX XXXX done along with a XXXX and I'm planning on getting XXXX more because I had XXXX for my condition in XXXX. Now I'm covered under XXXX under the XXXX XXXX XXXX XXXX. I checked with both my insurance and the XXXX XXXX XXXX to make sure I was fully covered. They both verified that the cost would be fully taken care of. I also wrote my insurance information on all the paperwork asked of me and after they sent me a bill asking for my insurance information which I promptly submitted back. They had my information. After that I received no word about the bill till I received a noticed from a collection agency in Iowa called Business Revenue Systems , Inc . They not only failed to properly inform me that they were going to send my bill to collections but they also never contacted my insurance even though I gave them that information more than 3 times. Their lack of communication has directly impacted my XXXX XXXX and they were effectively trying to take advantage of my vulnerable condition for financial gain. Funny enough if it wasn't for my insurance 's quick actions and forcing XXXX XXXX XXXX to work with them, my situation would have never improved. Also this isn't the first time they abused their customers! XXXX reviews has countless accounts of poor women like me who were scammed out of money and had their credit scores ruined because they never contacted the patients about their debt.
05/23/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	KY 415XX	Web
I already filed complaints # XXXX and XXXX. I need to find out why another debt collection agency is listed on my credit report with a different amount showing from the amount listed from the first collection agency. My main complaint is how was this XXXX collection agency able to post this debt to my credit report without ever contacting me? I never received any manner of correspondence from this agency regarding the debt. As a matter of fact, I just checked my credit report yesterday and saw that I have XXXX agencies trying to collect the same debt but in different amounts. I understand my debt can be sold many times over. Why is this allowed and how did this XXXX agency get involved? I need to have this removed from my report but I am only willing to pay the original amount owed and only if they will give me something in writing stating when I pay the debt in full that this will be removed immediately. Also, I need to know who I am paying, in other words, who actually owns this debt. Which collection agency or other business do I owe? I expect to pay only XXXX amount which is all I owe and without any interest or extra charges. Actually, I think my credit report is showing XXXX collection agencies trying to collect a debt from me. And the XXXX collection agency, which has already responded, was the only one to attempt any communications with me about this debt. I was never contacted by any means from the other XXXX agencies, yet they reported my debt without my knowledge to the credit bureau.
09/04/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	NJ 07002	Web
The debt collection company is collecting a debt that we are contesting the validity of, with the creditor. The creditor, a healthcare provider, is trying to collect a debt resulting from a healthcare provider 's error in ordering the medical procedure. Furthermore, the medical procedure was never performed, so there should be no charge that I owe. The amount of {$160.00} that the debt collection company XXXX XXXX XXXX XXXX XXXX XXXX ) is trying to collect is part of a statement from the creditor ( New Jersey XXXX XXXX XXXX XXXX. ). We filed a complaint against New Jersey XXXX XXXX XXXX XXXX. ) for XXXX charges from different dates of XX/XX/2023 and XX/XX/2023. After complaining and without explaining the reason, New Jersey XXXX XXXX transferred the charge for the date XX/XX/2023 to the debt collector company, XXXX XXXX XXXX XXXX XXXX XXXX ).
12/10/2018	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	MD 20877	Web
I have made multiple calls to correct this action and XXXX XXXX ( XXXX ). They have refused to resolve this payment issue. I was yelled at, hung up on and management calls were never returned. This company made multiple harassing calls for debt collection on a regular basis on almost a daily basis. From XX/XX/2018 to present I have spoken to numerous people at all levels and now they have put me into collection for {$56.00} when I paid XXXX XXXX as agreed upon. They claim they can not find the check I find that hard to believe as the other checks were received at the same address. I want immediate correction to my credit report as the information provided to blemish my credit is not correct. This company is unprofessional and unreasonable and their lack of customer service is appalling.
01/09/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30004	Web
XX/XX/XXXX I was asked to get a XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I received a bill from the XXXX XXXX who read the XXXX XXXX by mistake, given that the bill should go to XXXX XXXX for XXXX XXXX in XXXX. I confirmed that with multiple emails to the XXXX XXXX XXXX. Every time I received letters I would send it to the XXXX XXXX XXXX and they will assure me that it has been handled and it should have never been sent to me. Today XX/XX/XXXX I was checking my credit report and I see a mistaken this XXXX $ debt was sent to collection agency and reported on my credit report which damaged my score. I am extremely frustrated with the whole situation if you can please assist in this matter.
08/03/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	AZ 85024	Web	Servicemember
Today XX/XX/2020 i recieved a bill from Business Revenue Systems ( colection agency ) stating that XXXX XXXX XXXX sent my bill {$45.00} to collection. They sent a bill to collections for a service I never received. I never heard of this company, and I HAVE NEVER EVER recieved a services, nor any bill prior to this " collection ''. I looked at XXXX XXXX XXXX web siteand it looks like it is a scam and many people are experiencing the same based on the reviews. I want this company to stop sending me any correspondence, and to leave me alone. I WILL ALSO FILE A COMPLAIN WITH A XXXX. This is unacceptable.
07/06/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NJ 07920	Web
Debt was paid XX/XX/18, letter from Business Revenue Systems , Inc. dated XX/XX/18 was received for a debt from XXXX XXXX XXXXXXXX XXXX, XXXX ( creditor ). I called Business Revenue Systems, Inc. on XX/XX/18, talked to XXXX and XXXX who refused to call or confirm with creditor this debt is paid and there is no outstanding balance. XX/XX/18 - I confirmed with XXXX @ XXXX XXXX XXXXXXXX XXXX, XXXX that debt is paid and my balance is XXXX. XXXX informed me Business Revenue Systems , Inc. has the ability to look up my account in their system which again, would show a XXXX balance.
09/20/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NJ XXXXX	Web
I have been a victim of identity theft on several occasions and these criminals have opened bank accounts under my name as well as stole my unemployment and applied for credit cards and ran up tens of thousands in unpaid medical bills. I had did a police report as well as a ftc report. This company is calling me harassing me for a debt that is not mine and they are persistent. They don't care if its valid or not they just want money. I have attempted to get a new SSN but they refused.
07/07/2020	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	AZ 85338	Web
I received a letter from a debt collector called Business revenue systems for the total of XXXX $ and I can only pay it with a credit card. The letter said they were collecting on behalf of a business called XXXX XXXX, which is a fake company and also not one I have ever been to. The letter said they will continue to come after me until I pay it. The phone number listed to call is fake and the online payment is clearly a scam to steal credit card information.
01/19/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	WY XXXXX	Web
I am an XXXX XXXX XXXX college student. I found out this minor bill today when my mom opened my mail with my permission. The original bill is under {$50.00} and I can pay that had I known. Now i'm being sent to collections for double. I want to pay the {$40.00} and move on with my life and career in college. Please call my mother as I have given her the money at XXXX to pay. ( XXXX ) XXXX ask for XXXX XXXX. Thank you XXXX XXXX
08/09/2019	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	FL 33705	Web
at XXXX on XX/XX/19 I called the collection company to offer to settle the debt for 50 % since I am unemployed and still recovering from XXXX. The man on the phone refused to work with me. I then told the man to cease and desist contacting me, that I would work with the original doctor 's office that I owed. The man then called my cell phone twice after I told him to cease and desist ( records available ).
06/11/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MD 208XX	Web
Reference # XXXX Re : XXXX XXXX XXXX XXXX XXXX. Total amount of debt : {$50.00} Please inform the above firm ( XXXX XXXX XXXX ) that the above amount has been paid on the same day the service was provided, which was on XX/XX/2023. RECEIPT # XXXX The total amount paid for was charged {$59.00} Check # XXXX ***provided by XXXX XXXX XXXX XXXX XXXX
03/25/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	WV 260XX	Web
XX/XX/2022 and account number is XXXX. I was patient last XX/XX/2022. I already have two health insurance and found out that XXXX XXXX XXXX XXXX forgot to add my health insurance : the health plan insurance including XXXX XXXX XXXX XXXX XXXX XXXX informed me not to pay debt owing and fixed it up.
06/23/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt resulted from identity theft	MS 38637	Web
I did n't recollect owing XXXX these bill that XXXX and BUSINESS ASSURANCE RECOVERY which are the same company anyway according to my research but try to scare tactic people by modding the water and act as XXXX different entity to XXXX people up.
02/22/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not disclosed as an attempt to collect	IN 471XX	Web
I never received any communication from this company that my account will be send to collection without my knowledge. Do n't even know this company.
02/22/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not disclosed as an attempt to collect	IN 471XX	Web
I never received any communication from this company that my account will be send to collection without my knowledge. Do n't even know this company.
03/29/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	FL 34711	Web	Servicemember
I am not aware of what this debit is. And I do not leave it to be mine
01/01/2024	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	SC 29045	Web

05/23/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	MD 20906	Web	Older American

04/02/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	FL 33445	Web

01/22/2023	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	TN 37064	Web

01/10/2023	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	VA 23234	Web

11/11/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	IA 50135	Web

11/10/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	IA 50135	Web

11/09/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	TN 38483	Web	Servicemember

11/01/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MD 21209	Web

10/20/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	FL 34982	Web

08/10/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	AL 35802	Web

05/23/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	AL 35476	Phone

05/03/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30736	Web

05/03/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30736	Web

03/07/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	TN 37076	Phone

03/02/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	VA 23236	Web

02/01/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	FL 33322	Web

11/18/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	AZ 85257	Web

08/02/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	FL 33432	Web

08/07/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	AZ 85032	Web

06/29/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	IN 46375	Web

04/16/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 94710	Web

07/06/2018	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	GA 30341	Web

05/25/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	NJ 07670	Referral

07/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	FL 32818	Postal mail

04/29/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	FL 32126	Referral

11/24/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	CA 90016	Phone	Servicemember

11/24/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	AZ 85034	Phone

09/08/2015	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	SC 29654	Web

06/19/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	UT 84121	Postal mail

04/16/2015	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	FL 33065	Web

03/10/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	CA 92028	Phone	Older American

02/20/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	CA 91741	Web

02/18/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	AZ 85086	Web

02/14/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	FL 32132	Web	Older American, Servicemember

02/12/2015	Yes	Debt collection Medical	Disclosure verification of debt Not disclosed as an attempt to collect	IA 51108	Web	Servicemember

02/05/2015	Yes	Debt collection I do not know	Disclosure verification of debt Right to dispute notice not received	KY 40071	Web

01/27/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	TX 75052	Web

11/21/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	SC 29607	Web

11/20/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	FL 32707	Web

10/28/2014	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	FL 34736	Web

10/22/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	FL 32809	Web

08/20/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	FL 33160	Phone

04/15/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	FL 32835	Web

02/04/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	FL 32811	Web

01/25/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	KS 66204	Web

12/18/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	NY 11510	Web

12/01/2013	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	FL 32839	Web

11/08/2013	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	CA 91710	Web