Bursey & Associates, P.C. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
10/01/2019 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • OR
  • XXXXX
Web
In XX/XX/XXXX, I was sued in a civil case by Bursey & Associates LLC on behalf of XXXX XXXX XXXX in the State of Arizona where I resided in the amount of {$2200.00}. In XXXX of XXXX, Both Bursey & Associates LLC and I came to an agreement of me paying {$75.00} a month. In XXXX of XXXX, XXXX from Bursey & Associates sent a Quartely Ledger which shows my payments from XX/XX/XXXX to XX/XX/XXXX. Which I paid each month on time. In XXXX of XXXX I moved to the State of Oregon, In XXXX of XXXX after making a payment and discuss negotiation pay-off {$1400.00} with Representative XXXX of Bursey & Associates at this point informed me that they would have to close the case since I no longer reside in Arizona which means my case would return back to original creditor XXXX XXXX XXXX. In early XX/XX/XXXX I made a phone call to determine account balance and negotiation of payoff. I was informed by a male Rep, that they just received my information and for me to call back in a week or so. A week later around XX/XX/XXXX I called and asked about my account again. I was informed by a male rep, they are still working on my file and have not got payments or account setup yet and will be working on it. I would receive a letter with all information from XXXX XXXX regarding my account. I also verified my mailing address which the male rep stated they had on file. I informed them I needed to speak with a rep to make payments and negotiate a payoff. I was told not to worry and wait until I get a letter in the mail. As they can't take payment since I have no account setup. On XX/XX/XXXX I mailed a certified letter regarding closed account from Bursey & Associates , P.C . I also enclosed a payment of {$20.00} which I insisted of a payment plan since I have not received a letter from XXXX XXXX, XXXX on my account being returned to them, new account number, or blance. As of today XX/XX/XXXX, I called at XXXX to speak with them regarding my account once again. I male Rep, ( I did not get his name ), asked me for the account number which I gave him and informed him the account was closed from a previous agency Bursey & Associates, PC. They male Rep asked for my Full SSN, which I told him I did not want to provide. He then asked for my phone number which I provided and asked for my full name which was given. He then states, if he could not determine who I was he could not tell me about the account. Then he goes into his spill of this call is to collect a debt. I informed the rep, well you have my phone number and name and if you dont have an account setup can I provide you with my address? He breathe heavy in the phone and said, can you give me the last four of your SSN. I told him, I would rather not and did he locate me by my phone number. He then said, the was going to put me on hold. He never came back on the line and the call went to an option to leave a message. I called back at XXXX I got the regular options, then the phone went silence and then it went back to the option to leave the voicemail. XX/XX/XXXX '' At XXXX I made a call to XXXX with Bursey & Associates to request a ledger with all payments made by me and document of closure notice. XXXX XXXX, XXXX has not worked in good faith to provide me a letter with new account information, balance or statement of account being returned to them, and the process I need to take to make payments. XX/XX/XXXX : At XXXX XXXX from Bursey & Associates called me and stated, '' I can't provided you any records of your payments becuase the file is close and has been sent back to XXXX XXXX , XXXX. There is nothing I can do on my end about your rest because they are not in Arizona ''.
08/09/2023 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • AZ
  • 85024
Web
Bursey & Associates, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, AZ XXXX Attn : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX This is in response to your letter I received on XX/XX/XXXX. The letter is dated XX/XX/XXXX. Your letter is in response to my validation dispute letter i sent your Lawfirm. I have attached the letter for reference. The information that was provided to me does not validate ownership. The information provided were statements that were sent to an address I did not reside at and contained many errors. I do not acknowledge the debt to be valid. The statements From XXXX XXXX Bank, XXXX is not proof that the debt Was assigned to me. There is no signatures or contracts to validate ownership. In addition, the other document you provided was the documents where the debt was purchased by your law firm. The dates on the accused debt is from XXXX. This date exceeds the statute of limitations for collecting this type of debt. Per the Fair Credit reporting act, your law firm is also in violation. I have suffered identity theft and have reported it to the credit bureau and have had other fraudulent credit items removed due to this. In regards to the accused debt from XXXX XXXX Bank Famously you Rewards. The statements provided again were being sent to an address I did and do not reside at. I do not acknowledge this debt to be valid. I am however grateful to have proof to send to the credit bureaus as I can prove my residency dates to further dispute these dates on the invalid fraudulent debt. Please do not continue to contact me or pursue any court actions as that is a violation of the FCRA. I have researched your law firm, as many other complaints have been made due to bullying and scare tactics, with court documents to create fear or hoping to obtain default rulings for those who simply dont know what to do and end up with invalid garnishments. This is in violation of the FCRA! Please cease and desist contacting me and drop your court proceedings as your findings are false. Providing me with documentation that contain inaccuracies is not valid proof of the accused debts stated in your response letter. I will be reporting your firm to the Federal Trade Commission due to your violation. Do not contact me again with your large packets of inaccurate documents used to intimidate or bully consumers with your scare tactics. I do not acknowledge these false accusations or documents that contain many inaccuracies. Cc : XXXX XXXX XXXX XXXX of the state of Arizona in XXXX XXXX XXXX,
04/01/2019 Yes
  • Debt collection
  • Credit card debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85742
Web Servicemember
I filed my original complaint on XX/XX/XXXX, file number : XXXX. Since then, they have placed my case on internal review and will not speak to me about it. They continue to garnish my wages but offer no communication. When I ask how long I can expect this to be in the review, they said for a " justified amount of time. '' So basically, it will be on hold indefinitely, continuing to accrue interest, stacking the balanced owed and garnishing my wages. I will never get out of this debt I don't feel I owe. It's from 12 years ago and was improperly served, never notified of my ability to dispute the charges or defend myself in court against judgments that were filed without my knowledge. All this time later, I'm being garnished without any ability to defend myself. Copy of original complaint - still under review at XXXX. On XX/XX/XXXX my employer called me into the office. He wanted to know if I was having some financial troubles. I just bought a house and a car so I could see where he would be concerned. I was confused because I wouldn't have been able to do those things if I had been having financial trouble. He continued on to inform me that they received a garnishment of wages and we could look into it further but they are required to begin withdrawing the money from my next paycheck. I had absolutely no idea where this has come from. My credit report is spotless. I monitor my credit score weekly with instant alerts if anything changes. This garnishment is from a 12-year-old debt but has never once appeared for collections, I was never served court papers or notified by any means of a balance is due, that a judgment was granted or that garnishment would occur until it was too late. I've never heard of or from XXXX XXXX XXXX or Bursey & Associates. The name on the judgment is my maiden name from 11 years ago and the addresses listed were always outdated by many years. I was able to contact Bursey & Associates for proof of debt but I was mailed proof of purchase of the debt from XX/XX/XXXX. It was sold by Bank of America to XXXX XXXX XXXX on XX/XX/XXXX. Then from XXXX XXXX to XXXX XXXX XXXX and then to Bursey & Associates. I am still unaware of the origination of the {$1700.00} which had then grown to {$4900.00} as of XX/XX/XXXX. The scariest part is that after my first garnishment, the balance due jumped up to {$5100.00} on XX/XX/XXXX.
02/07/2019 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85742
Web Servicemember
On XX/XX/XXXX my employer called me into the office. He wanted to know if I was having some financial troubles. I just bought a house and a car so I could see where he would be concerned. I was confused because I wouldn't have been able to do those things if I had been having financial trouble. He continued on to inform me that they received a garnishment of wages and we could look into it further but they are required to begin withdrawing the money from my next paycheck. I had absolutely no idea where this has come from. My credit report is spotless. I monitor my credit score weekly with instant alerts if anything changes. This garnishment is from a 12-year-old debt but has never once appeared for collections, I was never served court papers or notified by any means of a balance is due, that a judgment was granted or that garnishment would occur until it was too late. I've never heard of or from XXXX XXXX XXXX or Bursey & Associates. The name on the judgment is my maiden name from 11 years ago and the addresses listed were always outdated by many years. I was able to contact Bursey & Associates for proof of debt but I was mailed proof of purchase of the debt from XX/XX/XXXX. It was sold by XXXX XXXX XXXX to XXXX XXXX XXXX on XX/XX/XXXX. Then from XXXX XXXX to XXXX XXXX XXXX and then to Bursey & Associates. I am still unaware of the origination of the {$1700.00} which had then grown to {$4900.00} as of XX/XX/XXXX. The scariest part is that after my first garnishment, the balance due jumped up to {$5100.00} on XX/XX/XXXX. I may never get out of this debt.
08/08/2023 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85745
Web
XXXX XXXX has sent a debt consolidation loan to serve me papers to sue me for the cost of XXXX. That includes court fees and fees. I tried to make arrangements with them and in the meantime I pay XXXX law to help with my low credit score. I was informed by them they were aware of this and sit tight. I called them on my own after many papers repeatedly saying the same thing. But before that I didn't hear anything about paying XXXX dollars a month.so now when I call burley and associates all I get is there is a red flag on your account and I can't say nothing. Well we're is my rights in all of this. I can't even have the chance to explain my situation. I work part time 20 hours a week, for minimum wage. For which is a temporary job that will end at the end of XX/XX/2023. For which always I was hurt on the job and trying to work while being on workman comp. I do not have it or I would pay. I tried years ago with a debt consolidation agency but after 2 years and XXXX dollars a month I couldn't pay and they dropped me. Please help. Thank you.
06/18/2018 No
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • AZ
  • 85225
Web
XXXX XXXX was awarded a Garnishment Judgment in XX/XX/XXXX. Their Collector did not attempt to collect on this Garnishment until XX/XX/XXXX. Without warning or notice. According to the ARS 12-1551 ( B ) https : //www.azleg.govXXXX This creditor illegally garnished wages after the 5 year period. There is no record of them filing for an extension either. I have had this garnishment taken out of my check every pay period from XX/XX/XXXX - Current. I would like this creditor to stop taking money from me and to refund all funds they have taken. Amounts varied as this was based off of my Net Earnings, not to exceed 25 % of my pay. The second Garnishment order was given to the below creditor in XX/XX/XXXX. Six Years after the original Garnishment Order. This makes this order Null and VOID XXXX XXXX is my Employer. The original Creditor was XXXX XXXX ; their Collector is : XXXX XXXX PCC NO. XXXX, SB NO. XXXX XXXX XXXX. XXXX XXXX. ; XXXX XXXX XXXX, AZ XXXX XXXX I would like a full refund of all of my funds that were illegally taken from me.
10/07/2015 Yes
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85335
Web
I received a judgement from a law firm of Bursey + Associates based out of XXXX, AZ, numerous time they have violated collection practices in collecting a debt. The most recent which is prompting this complaint is they were sent a payment in full letter, dated XXXX/XXXX/2015 and sent certified on XXXX/XXXX/2015. I find out today they do not have the copy of that letter nor are they sure were it is as it is not in my file. However I have proof they received this letter as well as the letter was sent to the company that sued me of XXXX XXXX XXXX, and to my payroll department. The letter stated the debt had been paid in full by my records, and as such they were not to communicate any more to me other they to state the debt was paid in full. They are trying to blame my payroll department for not calling them, and that it happens all the time, so instead of owning up the matter they are blaming another party.
07/30/2018 Yes
  • Debt collection
  • Credit card debt
  • Threatened to contact someone or share information improperly
  • Contacted your employer
  • AZ
  • 85255
Web
Bursey & Associates ( or a law office affiliated with the ) called me at my employer and stated that they tried to reach me " 15, 16, 17 times '' in person at the address of XXXX XXXX XXXX XXXX, XXXX AZ, XXXX ( the residence of my parents ) to serve me a lawsuit over a credit card debt of {$600.00}, saying that only once " an old woman peeped through the door and said she didn't know where I was. '' This is inaccurate, since my mother and father said no one ever attempted to reach out to me at their residence at any time. I told them that I would meet them at XXXX that day, to which they replied that " well we tried meeting you at XXXX XXXX, XXXX XXXX, XXXX XXXX ... '', to which I responded that I would absolutely meet them the next day at XXXX. However, no one showed up to my parents residence, but XXXX days later, someone STILL showed up my work and served me with a lawsuit.
06/07/2019 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 857XX
Web Servicemember
Back in XXXX My husband got a XXXX Credit Card and I was on account. He was sent to XXXX for XXXX my child. While he was out and going to trial he had taken all Credit Cards and maxed it out at a Balance of XXXX. The bank sold it to a collection agency I never knew the court date so I could go to court and this company got a judgement. I have been extremely low income all these years and This agency keeps taking it to Court tacking on more fees. This debt is now over 10 years old and XXXX dollars. My ex died in XXXX and this company has started trying to garnish me. The only legal thing I am allowed to do is go and get a hardship again. I need help this debt was never mine and they haven't been able to get money because I don't make enough and all it is doing is adding huge interest rate fees at this point.
05/21/2015 Yes
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85339
Web
XXXX XXXX XXXX sent false debt collection information to Bursey and Associates XXXX. The original creditor is XXXX XXXX Bank, XXXX. The debt in the amount of {$590.00} do not belong to me nor have I done any business with either of them. I notified the XXXX office and they are suppose to remove this false claim from my name. What upsets me the most is that XXXX XXXX XXXX assumed individuals with the same last name is associated with a debt their trying to collect. I 'm tired of these credit card companies submitting false claims and the credit bureaus are just as bad accepting false information.
02/28/2020 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 850XX
Web
This was an attempt to collect on a judgement. I settled the Judgment IN FULL on XX/XX/2020 and continuously asked for a Satisfaction of Judgement lettter either unfiled or filed for 3 weeks and they have refused to provide me any documentation. They have told me numerous times that they have all my satisfaction of judgement completed but their attorneys take 4 weeks to sign the piece of paper. Even after expressing to them I would file a complaint with CFPB they refused to work with me or release the Satisfaction of Judgment Letter.
07/27/2021 Yes
  • Debt collection
  • Auto debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85035
Web
They started garnishing my wages in the middle of 2020 without ever serving me or notifying me of any court dates or about anything that was going on. I called Bursey & Associates today and asked for the balance, my credit report says I owe about XXXX and they said I owe about XXXX. Total different amounts. They claimed that someone else received the paperwork they sent me and lied about me be living there and being there at the time. I have proof that I did not live there where they sent paperwork.
06/06/2022 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • AZ
  • 853XX
Web
On XX/XX/XXXX of XXXX a debt in my name was sold to a company called XXXX XXXX XXXX. I received a few calls from this company but didn't answer anything from them. Fast forward to XXXX and on XX/XX/XXXX of XXXX I receive a letter in the mail from Bursey & Associates stating they are attempting to garnish my wages. I requested a motion with my local court because they are attempting to collect on a debt that is 11 months past the Statue of Limitations in the State of Arizona.
07/07/2015 Yes
  • Debt collection
  • Credit card
  • Communication tactics
  • Used obscene/profane/abusive language
  • AZ
  • 853XX
Web
Bursey & Associates acted as a debt collector for XXXX XXXX. I settled to accounts with them and was advised that the accounts would be updated on my credit report to show settled. As of XXXX both accounts are showing as collections by XXXX XXXX XXXX and XXXX. See attached letters as proof of settlement. The abusive language refers to questions they asked. Where are you going to get the money etc.
05/03/2023 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85120
Web
The office of Bursey & Associates , P.C . in XXXX Arizona while contacting my about a debt in collections for XXXX XXXX XXXX sent me information ( Full name, Address and act numbers and Original creditor statement ) belonging to someone else. And only sent a cover letter with my name on it. If I received someone elses acct information then someone else received mine. This is not acceptable.
04/11/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85308
Web
09/28/2022 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • AZ
  • 85209
Web
05/26/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85142
Web
11/13/2021 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • AZ
  • 85719
Web
03/05/2020 Yes
  • Student loan
  • Federal student loan servicing
  • Struggling to repay your loan
  • Problem lowering your monthly payments
Referral
01/18/2018 Yes
  • Debt collection
  • Credit card debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • AZ
  • 85268
Web
10/22/2017 Yes
  • Debt collection
  • Auto debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NM
  • 87120
Web
03/01/2017 Yes
  • Debt collection
  • I do not know
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • AZ
  • 85295
Web
09/26/2016 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85635
Web Servicemember
02/05/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Taking/threatening an illegal action
  • Attempted to/Collected exempt funds
  • AR
  • 85203
Phone
11/19/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85383
Postal mail
11/13/2015 Yes
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85215
Web
06/16/2015 Yes
  • Debt collection
  • Credit card
  • Disclosure verification of debt
  • Right to dispute notice not received
  • AZ
  • 85029
Postal mail
05/07/2015 Yes
  • Debt collection
  • Credit card
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85546
Web
04/30/2015 Yes
  • Debt collection
  • Credit card
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • AZ
  • 85374
Phone
03/13/2015 Yes
  • Credit card
  • Identity theft / Fraud / Embezzlement
  • AZ
  • 85282
Web
08/11/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • AZ
  • 86401
Postal mail
05/22/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85705
Web
05/08/2014 Yes
  • Debt collection
  • I do not know
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • AZ
  • 85252
Referral
04/09/2014 Yes
  • Debt collection
  • Credit card
  • Taking/threatening an illegal action
  • Sued w/o proper notification of suit
  • AZ
  • 85208
Web
01/12/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • AZ
  • 85043
Web