Brown Olcott, PLLC CFPB Complaints

Back to Dashboard
2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/15/2017 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • CA
  • 923XX
Web Older American
We are targets of a FRAUDULENT COLLECTION SCAM. Including, Misrepresentation of Debt, 2 false services and 2 false judgments and blatant disregard by XXXX for his legal responsibility. We are targeted due to, having no mortgage, no liens, and we 're out of the country and can not return due to being incapacitated. Please see the following chronology ; XXXX and XXXX ( XXXX ) law firm is a debt collector and works with various XXXX companies including XXXX AZ ( XXXX ) on a monthly fix fee bases. Their statement on their web cited is to make sure the legal fees are paid. Our XXXX was installed at XXXX in XXXX, AZ in XX/XX/XXXX. The XXXX immediately sent back a check in XX/XX/XXXX and kept doing it and then started including layer fees.. But our checks are sent automatically by XXXX and we 've paid consistently since XX/XX/XXXX. Our tenant notified us that a judgment and lien had been place on HIS door XXXX by XXXX for a judgment and lien issued in XX/XX/XXXX. The XXXX has a change of address since XX/XX/XXXX and our house is rented since XX/XX/XXXX so the XXXX service was false. We sent XXXX of XXXX a copy of letter notification of change of address sent to the XXXX in XX/XX/XXXX and explained how international works. Our new address is a postal box XXXX in XXXX, XXXX. XXXX law forbids serving in a foreign country. XXXX XXXX XXXX refused our offer to come if they paid as my wife can not fly without special care due to XXXX cervical discs rupture on XX/XX/XXXX. My wife is still in rehab/ hospital in XXXX XXXX We offered over XXXX times to just reimburse the XXXX for their own fault - returned checks - if PB & XXXX lifted the lien at no cost to us. But XXXX wrote that we had been served legally already. That was the 1 false service. XXXX XXXX doubled our 'debt ' after we complained in early XXXX No proof or attachment was sent with her email. Our email and fax communications of over XXXX emails with PB & J proved that they knew we were not in the country. We sent our bank statements to XXXX as proof of checks monthly payment. XXXX XXXX XXXX refused, as their accounting service wanted us to send over the sign checks as proof. In XXXX XXXX, the XXXX XXXX XXXX obtained another judgment in XXXX, AZ which the law firm swore to a judge that they had no idea where we were. My tenant received it XX/XX/XXXX notified us. XXXX XXXX XXXX continued to maintain that we had been NOW judge legally. We could not answer the judgement because we received well over the 10 day period. XXXX even wrotethat he could serve us in XXXX to a XXXX. We sent a copy to his bosses XXXX XXXX XXXX and said we would ignore his mistake if the lien was lifted. They never answer to the XXXX false services. We are filing to vacate the judgment. In the meantime, we did an Investigation and found that our complaint is common for law firm XXXX XXXX XXXX as a proven pattern and in collusion with their various XXXX companies. XXXX has had disciplinary ruling in XXXX, XXXX, and XXXX. His law degree is from XXXX which specializes in XXXX law. Even if he did not know the international, we informed XXXX in many email. As a partner, he should have research it and informed XXXX. XXXX decided to let the false service blame fall on XXXX and he also did not perform his obligations to his client- the XXXX and XXXX - by allowing a false service. ARIZONA District Attorney 's office has been notified.
11/12/2015 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85283
Web
HOA sued for unpaid assessments and is garnishing wages, but the law firm collecting the debt on their behalf is not engaging in meaningful negotiation to resolve the matter. Consumer has offered a settlement, offered an alternative payment plan, and has requested a reduction in the wage garnishment. However, law firm has simply rejected settlement offers with explanation or a counter offer, or proposed an alternative payment plan, or produced proof that they filed the reduction with the court and it has been over 14 weeks. The amounts they are seeking to collect are in excess of the judgment, and they have not reduced the balance by payments made by the consumer to the HOA. The amount the law firm is seeking to collect in attorney fees are excessive and nearly triple the principal balance with accruing interest. The consumer has offered to pay the full amount of the principal {$740.00}, court costs {$220.00}, and over {$500.00} in attorney fees and they rejected the offer. It appears the firm wants an additional {$1200.00} in attorney fees and it is unlikely they have presented the offer to the HOA.
04/18/2021 No
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 857XX
Web
Brown|Olcott a collections agency sent me a demand letter on XX/XX/2020 with an incorrect debt amount. ( attached ) ... ... .. Within the 30-day dispute window, I sent two dispute emails ( attached ) to them, but never got a response as required by the FTC FDCPA. The FDCPA requires the collection agency to cease collection activity while disputes are unanswered. It persisted without resolving the debt discrepancy ... ... ... The amount demanded was not delinquent on XX/XX/2020 and included amounts already paid, not yet past due, not yet invoiced, and associated with a recurring monthly fee that had never been delinquent. ( annotated creditor statement attached ) ... ... .. Brown|Olcott filed a lien against my property and refused to remove it, despite all creditor 's invoices being paid directly to creditor. ( Creditor accepted payments in breach of its collection contract. ( attached )
06/03/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • AZ
  • 85048
Web Servicemember
I recognized that I have become delinquent in my HOA for {$420.00}. I called my HOA to pay in full and they instructed me to call XXXX as it was referred to legal. My HOA graciously provided a phone number to dial in which i have called multiple times during the appropriate business hours, sent emails and left voicemails. I simply can not get anyone to take my payment and i fear that due to this company failing to communicate with me, a lien will be placed on my home.
11/10/2017 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • AZ
  • 85629
Web
XXXX XXXX has used a debt collection company to collect on past dues. We have disputed the debt and now they are trying to issue a default notice and foreclose on my house. I have entered my statement, regarding the debt. It is always different every time they send a new notice. I finally received an itemized statement and found missing or incomplete payments, which I have proof of. These are only the ones I found. Its possible other missing payments exist too.
05/29/2020 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • AZ
  • 85614
Web
XXXX XXXX XXXX never provided an invoice for HOA fees. I requested that they send me an invoice, they never did. Instead they put me into collections. After my answer to the court the collection company sent me an invoice from the HOA which I paid and the check cleared. The collections put a lien on my home and then demanded {$2500.00} in money.
02/01/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • AZ
  • 85296
Web
XX/XX/XXXX Brown Olcott , PLLC XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AZ XXXX Made an inquiry for collection of a debt. I called on XX/XX/XXXX and left a message along with the case # XXXX for bankruptcy for them to remove the inquiry. It is still on reports.
09/10/2021 No
  • Debt collection
  • Mortgage debt
  • Took or threatened to take negative or legal action
  • Seized or attempted to seize your property
  • AZ
  • 85614
Web
11/27/2018 No
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85282
Postal mail
11/28/2016 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85641
Web Servicemember
10/07/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85382
Web
03/18/2014 No
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85225
Web