Brother Loan & Finance Co. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
08/25/2021 Yes
  • Debt collection
  • Payday loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • IN
  • 46123
Web
I received a letter in the mail from brother loan and finance company stating that I owed money on a debt and that if I didnt make a payment a payment arrangement within in the next 5 days from the letter dated XX/XX/XXXX that they would forward the account to their collection attorney. I called brother loan and finance when I received the letter asking for information on debt due to having no recollection of the loan. They asked for the last 4 of my social in order to pull up my account which at first I was hesitate due to recent scams. I gave it to them anyway and the representative said that the loan was from a long time ago. I asked if they could send me information on the loan and she said she would. I never received verification on the debt so I believed it to be a scam. Then 3 months later I receive a debt collection notice stating I am being sued for {$4300.00} With this letter from their attorney it stated I had a week to get back in contact with him to either make arrangements or set up payment arrangements. His letter was dated XX/XX/XXXX but I didnt receive it until XX/XX/XXXX. Then on XX/XX/XXXX I receive a summons stating that I am being sued for {$4600.00}. The attorney had already filed the suit on XX/XX/XXXX which is 5 days after he typed up a letter. I live in another state so I did not get this information as quickly as I might have living in the state of Illinois. States that the charge off amount was {$440.00} so how is it now {$4600.00}? I feel this is a scam and the amount they are requesting is obscured.
08/02/2023 Yes
  • Payday loan, title loan, or personal loan
  • Payday loan
  • Charged fees or interest you didn't expect
  • MO
  • 63136
Web
I took this loan out in 2007. They are garnishing my check for interest after XXXX years
06/25/2019 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • IL
  • 60490
Phone