Bridge It, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
05/09/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	NC 28786	Web
I have been a customer of Brigit since XX/XX/2022. Brigit offers pay period loans as well as credit builder loans and financial planning services via their app and website. I used their payday loan service and often tracked my spending on the XXXX version of their app as I own all XXXX devices. I was mostly satisfied with their services until I tried to buy a home. Two days before closing on the intended home the FHA loan underwriter requested an official account statement from Brigit to ensure that I did not owe a balance to the company or that I was repaying the payday loan as outlined by the agreement between Brigit and I. After searching the app and the official Brigit website I could not find a source to procure an official account statement or any other documentation that could satisfy the requirements to be accepted by the FHA loan office. I reached out to Brigit via their email as their website declared that their preferred method of contact for customer support. I was emailed back the following day a person named XXXX whom I can only assume must be employed at Brigit as a customer service agent as she did not disclose her title within the company. XXXX stated that Brigit was not a bank and thus not obligated to provide me with an account statement. I immediately replied to XXXX 's email asking if there was any other official documentation that could prove any good standing between Brigit and myself. My replay has been left unanswered for over a business day and still has yet to be answered. This caused me to look for other resources and my discovery of CFPB and the XXXX XXXX. After this research I reached back out to Brigit by replying to XXXX 's email again informing her of the information I had gathered and if I was not properly assisted in a proper time frame and if Brigit was not going to comply with US Federal law I would be reporting the company to CFPB and seeking legal action. Due to negligence and non-compliance of Brigit I could be penalized by being denied my almost complete FHA mortgage opportunity, causing me tremendous financial loss, placing a negative impact on my credit, and leaving me homeless. Brigit has still yet to rectify the situation.
03/06/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 34481	Web
I opened a credit builder loan with Brigit/XXXX XXXXXXXX XXXX in XXXX of XXXX. My payments were set up to come out of my bank account by ACH. My account was being reported as accurate until I received notification from XXXX XXXX on XX/XX/XXXX that I had missed a {$10.00} payment. Brigit does not provide a phone number to contact them with an issue or question. Everything is directed through their email. I emailed them about the missed payment as I had not been notified. They claimed that they had emailed and texted me as my first payment had not processed yet they reported that it was on time to the credit reporting agencies. At that point I decided to close my account due to failure to report and inaccurate reporting of information. I received {$30.00} of my payments as the credit builder account doesnt provide any monies upfront therefore I did not owe any money for the loan as I had not received anything. I discovered that Brigit had not closed my account as requested and is still reporting the balance of the loan as {$410.00} when it should be XXXX. Again, I received no part of the actual loan monies. They have also reported the one late payment as different months for all three of the credit reporting agencies. Brigit had reported the late payment for XXXX and XX/XX/XXXX and currently as XX/XX/XXXX even though the account was closed on XX/XX/XXXX. I have all of my email communications to prove their response to their inaccurate reporting and I provided them with my credit report showing it is still reported as being open in XX/XX/XXXX. I have disputed this account 3-4 times with every credit reporting company yet Brigit continues to state the information is accurate. This is harming my credit as it brings up my credit utilization percentage and dropped my credit score based on their failure to notify me about a potential ACH issue with my bank. I have considered hiring an attorney to sue this company as I am not getting any resolution from Brigit.
04/13/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	PA 19124	Web	Servicemember
I XXXX XXXX am a victim of identity theft my information was used illegal by primary physician office I was sent letter of the lawsuit that I was effected and a part of class action suit and didn't recieve any money but not interested in the money more so my credit that was effected and still reporting on my credit report I filed for identity theft thru identity theft.gov also reach out to each company in XXXX and still the problem arising on my report and hindering me from my credit .based on Law 15 us code 1681c-2 a consumer reporting agency shall block the report of any information on the file of a consumer that the consumer identifies as information that results from an alleged identity theft no later than 4 business days after the date of receipt. If has been 30days ans you are in violation of the law because I am a victim of identity theft!!! Please delete these items as soon as possible! These accounta should not be furnished on my consumer report as they are in violation!!! Under 15 us code 1681b permissible purposes of consumer reports ( A ) in general subject to subsection of any consumer reporting agency may furnish A consumer report under the following circumstances and no other ( 2 ) In accordance with the WRITTEN Institution of the consumer to whom it relates. I never gave any consumer reporting agency written consent to report anything on my consumer report which violets my rights as a federal protected consumer. No consent is identity theft. As a consumer I Am demanding the deletion of these accounts listed IMMEDIATELY. Accounts as follows : XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXXXXXX XXXX
07/18/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	NJ 07112	Web
The credit bureaus stated my account was properly investigated for ( Brigit ) account # XXXX, but how is that possible if its incorrect data and not 100 percent accurate. This is grounds for removal they violated my rights! On this account for the month of XX/XX/XXXX XXXX has the account listed as ( ND ) however I will provide bank statements that shows I paid in XXXX. I have sent two prior disputes in regards to this issues and both came back with same results with no deletion or fix. Complete violation to my rights. XXXX, XXXX, XXXX are reporting different information for months of XXXX, XXXX of XXXX. Also on my bank statement that I sent you can see I made my payment XX/XX/XXXX that XXXX as ( ND ) on my credit report 15 U.S.C 1681 section 5 ( a ) states that If, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall ( i ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation ; 15 U.S.C 1681 section 602 a states - I have the right to privacy. 15 U.S.C 1681 section 604 a section 2 it also states- a consumer reporting agency can not furnish an account without my written instructions.
06/25/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	MI 48507	Web
On XX/XX/XXXX and XXXX, 2021 I received a {$50.00} advance from Brigit / Bridge IT , Inc. ( www.hellobrigit.com ), an app I found on the XXXX XXXX store for XXXX. I paid the first advance back, but lost my job subsequent to the second one. I informed the company via email, their only provided method of contacting them, that I lost my job and was revoking my consent to debit my bank account via any means, pursuant to the US federal Electronic Funds Transfer Act. I didn't receive any response, and despite my message, the company relentlessly tried to debit my XXXX XXXX account, causing me numerous returned/denied transaction fees. Now, for the past 6-8 months, the company has been sending me email messages every XXXX days, non stop, from various fake employees of theirs, asking me to repay the advance. I have sent numerous emails to them telling them to stop harassing me, and I receive no response whatsoever and the emails continue being sent to me. The company has no phone number, and no contact information at all other than an email address that they apparently do not monitor ( XXXX ). I consider the {$50.00} advance paid in full based on the bank fees and harassment that this company has caused me. Here is the company 's information : Bridge IT , Inc . XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX, New York XXXX
01/01/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	CA XXXXX	Web
Applied for loan XX/XX/XXXX with a fee of {$5.00} said to be charged XX/XX/XXXX. Odd because how if loan wasnt approved to me until AFTER XX/XX/XXXX? Paid loan {$65.00} XX/XX/XXXX XXXX auto debit however they didnt take {$5.00} fee. Company does this in order to keep themselves tied to your account. Very hard to find cancellation process on website with the only option to do so is a downgrade to free account which offers no pay cash advances. After googling I found how ti cancel account but must wait for them ti withdraw this {$5.00} which shouldve been done with the {$65.00} paid on XX/XX/XXXX. See attached screenshot of company advising theyre in process of canceling account after next fee charged withdrawal on XX/XX/XXXX! XXXX still getting emails showing how much my checking balance is and no need for advance, my spending etc., these people need to be shut down because A consumer paid loan in full they purposely stay in your account with bogus reason as waiting to charge {$5.00} on XX/XX/XXXX!!!!!!! XXXX!!! Today is XX/XX/XXXX!!!!! Consumers HAVE NO CONTROL OVER THIS! PRIOR TO FINDING OUT HOW TO CANCEL/CLOSE ACCOUNT THE ONLY OPTION WAS TO DOWNGRADE TO FREE ACCOUNT WHICH KEEPS YOUR CHECKING ACCOUNT LINKED TO THEM HOWEVER YOU HAVE TO UPGRADE TO THE {$5.00} PLAN RIDICULOUS!
01/28/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	CA 94080	Web
I had used their lending service paid off my loan. There is a {$9.00} subscription fee for using the service. When I went to stop the subscription, I tried to log into the app but it kept getting stuck at " reviewing bank information '' as it was loading. I tried to login on the website and got the same message. I reached out to their customer service who said it may be an issue with their connection provider, XXXX. Now I have connected my bank many times with XXXX to no issue, before and after this incident. I told them I was still being charged and wanted to make sure my account was in order so I could close it. They said to try again later. I tried a few days later but it was still happening. Another customer service agent removed my bank info and had me try again. The same issue occured. I asked for help and they kept blaming it on XXXX and said try again later. I tried again a few weeks later after not only trying to ask them for help but also after seeing I was still being charged the subscription fee. This was probably the XXXX month in a row. I asked them for help and they finally just canceled my subscription. No offer to refund me or care. I asked why I should accept this and not report it. They just replied that my account was closed and good luck!
12/20/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 91351	Web
I have received eight communications over the last seven weeks from Brigit about a debt that is not mine. These communications occurred on XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, and XXXX. The messages stated > Your recent {$50.00} cash advance has not yet been repaid and is overdue. I have no business with this company, and have never taken out a loan with them. Additionally, the name in the " To '' field of these emails is not my name ( though the messages are being sent to my email address ). On XXXX, I received such a message about this alleged debt from XXXX. I sent a message to the company stating that this debt is not mine, and as such I require that they stop contacting me about it. They replied > We show an account under with an outstanding balance. We keep sending emails until the balance is repaid. You can always block or mark us as spam on your email provider 's platform. On XXXX, they sent yet another message about this same alleged debt to my email account, from a different email account ( XXXX ).
09/16/2022	Yes	Payday loan, title loan, or personal loan Installment loan	Incorrect information on your report Information belongs to someone else	KS 66062	Web
So Ive been cleaning up my credit reports and I happened to notice this tradeline from BrigitXXXX XXXX XXXX there with a Closed, Paid status with 3 late payments reporting on my credit reportsthe problem is is that I NEVER had an installment loan with this company..I contacted them and they said that they deleted the account and any information pertaining to this fraudulent account, but here it is months later and its still on there for some reason. So I contacted them again and they say they have no information in their system involving an account with my credentials reporting to the credit reporting agencies, BUT THEY DO!!!! As you can see in the screen shot provided. It is reporting on my reports which is hindering my financial freedom and it needs to be rectified IMMEDIATELY.!!! Remove this fraudulent trade line from all 3 credit reports, ( XXXX, XXXX, XXXX ) or I will be forced to proceed with my legal representations advice of graying legal action against you all. Litigation will commence if this isnt rectified immediately.
10/21/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Can't stop withdrawals from your bank account	MI 48224	Web
I had signed up for this company a few months back when I was teacher. I lost my job XXXX months ago and pushed my loan repayment off. I recently just started another job and opened a new account. This company without permission or authorization, somehow found my account that was never given or linked to them to take money from it which was bill money. I dont understand how they can even do that when real banks do not even do that. I did not authorize the payment or give them access to my new account so I honestly do not know how they got that information and I will be investigating further on that specific part of the incident. My complaint is that they went into an account I never gave them access to to take money that was not authorized and they are not being helpful. The government does not even steal money and access accounts without permission. I NEVER GAVE THEM MY ACCOUNT INFORMATION so how were they able to find it and access? I am also filing a police report for theft.
07/18/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Fraud or scam	FL 328XX	Web
Im a victim of identity theft I reported like 2 years ago Ive had my phone stolen several time and since Im a very forgetful person I always have passwords and personal info in my notes on my phone I e gotten better about keeping that stuff at home but whoever it I doing this is doing it out of sought to ruin my credit cause I tell everyone how I. Trying to fix my credit so that I can start my life over so thats what they attack i my credit Ive had bank accounts set credit fixing agencies trying to get cars under my name the list goes on I filed for bankruptcy but still I got these credit building companies not wanting to remove the stuff off my account because they think it was me when it wasnt yes it was applied with my phones but those phones were stolen its driving me nuts cause if I applied for this stuff I hold own up to it but I did not and I would like all this stuff off my reprt
07/09/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Problem with personal statement of dispute	OH 45503	Web
I signed up for a Brigit credit builder account. I had it on auto pay, and it had been smooth sailing for months. However, in XXXX, my auto payments stopped going through. I checked my bank account EVERY time and I had enough money for the payment. I emailed customer support every single time it didn't go through. I will attach the email chains of XX/XX/25 emails to figure out why it wasn't going through. They offered no assistance aside from trying again. Finally, despite my constant efforts and communication with them, it was reported as late. They did not fix the problem until the day I emailed them and told them it reported as late. Note in the emails my urgency, clarity, and noted desire to get it fixed so that it did not harm my credit.
09/17/2022	Yes	Payday loan, title loan, or personal loan Personal line of credit	Problem when making payments	IA 52806	Web
On XX/XX/XXXX XXXX setup a secured credit builder account with Brigit. At this time my XXXX XXXX bank account was connected and auto pay was setup. In XXXX of XXXX I changed my bank account. Brigit sent me and email that my next autopayment was returned. At this time I tried to log into Brigit and it said I needed to change my password. Everytime I have clicked " send email '' I never received an email. I sent an email on XX/XX/XXXX and recieved a response. Not addressing my original concerns about my payment being late, due to no fault of my own. The phone number listed on Brigits website does not work either. Which also makes it impossible to address any concerns.
07/03/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	TX 770XX	Web
I signed up with this company for short term loan. There was a monthly fee of XXXX, I cancelled the monthly XXXX fee in XX/XX/2023. On the dashboard of my account it show where I have the free account, however on XX/XX/2023 they drafted XXXX from my account. When you log in to " helllobrigit.com '' to follow the prompts for deleting your account the process is impossible. I want to close this account and have nothing to do with their company. I emailed them with no resolve in addition to refunding me my XXXX. Please assist me with this process so Brigit can stay out of my bank account drafting money they do not have permission to draft.
08/20/2021	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	OH 44134	Web
Brigit is a money lending service. I last used their services over two years ago. They charge a {$9.00} monthly fee. I unlinked my bank from their service two years ago. I haven't used them or been charged the {$9.00} since. On XX/XX/2021 I was charged the {$9.00} I contacted my bank to dispute the charge. I emailed Brigit support. Customer agent - XXXX told me even though I haven't been charged in 2 years I am being charged now because my account was never canceled. She agreed to refund me. But said I'll still be charged the {$9.00} membership fee until I repay the loan. I asked her again to not charge me and close my account.
02/11/2022	Yes	Debt collection Payday loan debt	Communication tactics Called before 8am or after 9pm	IA 50613	Web
I had submitted a complaint to this company on XX/XX/2022 asking them to stop texting and calling me after hours and to delete my account. They responded saying they are deleting my account and will NOT be contacting me further. Unfortunately, they did not adhere to the guidelines they stated. I have since received 7 emails ( XX/XX/XXXX, XXXX ) from the company. In these emails they state personal details from my bank account. Including exact amounts of money I have spent and what stores I have spent the money. I think it is a HUGE violation to be monitoring my spending when they have " deleted my account ''.
03/18/2023	Yes	Payday loan, title loan, or personal loan Installment loan	Incorrect information on your report Information is missing that should be on the report	OR 97225	Web	Older American
Credit builder account through app Brigit is not as represented on my credit bureaus reports. They do not lend money. They collect your money and set it up as if they loaned you money. ITS NOT AN INSTALLMENT LOAN! I repeatedly told them to close the account since I was scammed by XXXX XXXX XXXX XXXX for {$450.00} at XXXX. They obviously don't know how to promptly close accounts and return your money but I instead report you as 30 days delinquent when you don't send them {$25.00}. It's my money..understand they are using my money. They lent me zip. Not $ XXXX.Follow? This is fraud and must be stopped.
09/30/2021	Yes	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	TX 75287	Web
I sent a request on XX/XX/XXXX advising that we were recovering from XXXX. They responded to me advising to pay whenever I am able to. From there I continued to be bombarded with emails and text messages. On XX/XX/XXXX I responded to one of their emails requesting they stop contacting me. They emailed twice on XXXX, XX/XX/XXXX, XX/XX/XXXX, twice on XX/XX/XXXX. I sent a Cease and Desist request on XX/XX/XXXX and again received another email on XX/XX/XXXX, where I resent a Cease and Desist request. I received several more emails on XX/XX/XXXX, another email on XX/XX/XXXX, and another email on XX/XX/XXXX.
04/17/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	GA 30291	Web
I received an XXXX and XXXX XXXX through Bridget. After my bank account was closed I had an advance due and my XXXX XXXX payments. I emailed their customer service over and over and over trying to get them to help me link a different account to pay what was owed. They refused to help and offered no solutions. Only emailing me numerous times about the situation. I responded each time and they still would not assist me. They have reported late payments on my Credit and damaged my credit after I reached out about taking an alternate account many times.
08/25/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	WI 535XX	Web
Was a company to help repair credit was a prepaid loan if I paid a certain amount within a certain time then at the end of that term then I would be able to receive the money so actually it was a glorified savings account I did pay over {$400.00} and then covid hit and I lost my job so technically I do not owe them any money I never received a loan from them or any type of funds whatsoever they actually took money from me
05/26/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	TX 78043	Web
I have 2 loans coming out on my credit report and it is the same loan and have different balances. I payed off the loan since XXXX and still have it on my credit report. I have no way of contacting the company because theyre phones dont work and the bank that works with them cant access my info since theyre not the same company.
07/14/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Can't contact lender or servicer	CT 062XX	Web	Servicemember
I am continuing to receive emails from this company asking me for make a payment plan when I have on several occasions requested that they cease all communication with me. they continue to send emails and in the past have made phone calls. The next step for me is to contact an attorney and file a lawsuit.
10/06/2021	Yes	Debt collection Payday loan debt	Communication tactics You told them to stop contacting you, but they keep trying	IA 50315	Web
They continue to email me several times a week about a debt they think I owe them. I just want them to remove my email from their records. I've asked repeatedly for them to stop sending me emails and they just flat out ignore me or respond and say they will if I agree to pay them.
06/30/2023	Yes	Payday loan, title loan, or personal loan Installment loan	Charged fees or interest you didn't expect	IL 628XX	Web
Brigit never had authro8zed access by me to use my checking account for ACH withdraws. However, on XX/XX/2023 Brigit did indeed take an ACH withdraw from my XXXX checking account. I want to be sure they are unable to ever again take an ACH withdraw from my checking account.
10/01/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	FL 34972	Web
I had three cd accounts that I paid and full and close but I dont see anything showing that I did it still showing as opened on XXXX XXXX and on XXXX XXXX Can you verified it and update it and send me a updated report for me to confirm
02/01/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Can't stop withdrawals from your bank account	MI 48212	Web
I am not working and I owe them XXXX they are taking a XXXX membership fee and I have send a schedule stop notice along with several emails they responded and said they will not stop the membership fee until I pay my balance.
12/04/2021	Yes	Debt collection Other debt	Communication tactics Called before 8am or after 9pm	NC 28659	Web
On XX/XX/2021 attempted to collect debt of {$70.00} at XXXX XXXX. On XX/XX/2021 attempted to collect debt of {$70.00} at XXXX XXXX Sent communications back advising it was violation to contact after XXXX.
09/30/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	MD 207XX	Web
XXXX XXXX is reporting I have a unresolved bank issue regarding a credit union that doesnt allow me to get different banks that use XXXX XXXX and it has been resolved and paid in full
03/09/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 75071	Web
I dont have any business with any of these companies and my I am a victim of fraud Brigit/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
06/21/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Problem with customer service	CA 91042	Web
I have a brigit account and I have 5 derogatory marks in the collection catagories and I want to get rid of them but I need help!!!
11/11/2021	Yes	Debt collection Payday loan debt	Communication tactics Called before 8am or after 9pm	OH 44312	Web
Call and text every day after XXXX and before XXXX I have asked them to stop repeatedly and they will not stop.
02/06/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	WI 53208	Web

02/02/2024	Yes	Payday loan, title loan, personal loan, or advance loan Installment loan	Incorrect information on your report Account status incorrect	GA 30813	Web

01/15/2024	Yes	Payday loan, title loan, personal loan, or advance loan Installment loan	Incorrect information on your report Information belongs to someone else	HI 96786	Web

01/01/2024	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Problem with the payoff process at the end of the loan	OR 97405	Web

12/27/2023	Yes	Debt or credit management Credit repair services	Charged upfront or unexpected fees	MO 641XX	Web

12/27/2023	Yes	Payday loan, title loan, personal loan, or advance loan Payday loan	Problem with the payoff process at the end of the loan	TX 78660	Web	Older American, Servicemember

12/20/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Problem with a company's investigation into an existing problem Their investigation did not fix an error on your report	LA 700XX	Web	Servicemember

12/04/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	IL 60098	Web

08/01/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Money was taken from your bank account on the wrong day or for the wrong amount	WI 53716	Web

07/12/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	OH 45216	Web

05/28/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 92110	Web

05/23/2023	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	FL 33162	Web

04/11/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	GA 30088	Phone

03/09/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	WA 98168	Web

02/11/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Confusing or misleading advertising or marketing	OR 97869	Web

01/24/2023	Yes	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	AL 35007	Web

01/20/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MD 21044	Web

01/09/2023	Yes	Payday loan, title loan, or personal loan Payday loan	Incorrect information on your report Information belongs to someone else	GA 30606	Web

01/05/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	MD 21044	Web

11/02/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Received a loan you didn't apply for	DE 19709	Web

06/23/2022	Yes	Payday loan, title loan, or personal loan Payday loan	Struggling to pay your loan	PA 19071	Web

04/26/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit repair services	Unexpected or other fees	TX 77662	Web

01/11/2022	Yes	Debt collection Payday loan debt	Communication tactics Called before 8am or after 9pm	IA 50613	Web

11/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	UT 84009	Web

09/22/2021	Yes	Payday loan, title loan, or personal loan Payday loan	Charged fees or interest you didn't expect	TX 75702	Web	Servicemember