Brewer's Quality Homes, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
07/18/2021 Yes
  • Mortgage
  • Conventional home mortgage
  • Closing on a mortgage
  • LA
  • 71111
Web
I ordered a mobile through Brewer Quality Homes XXXX XXXX Louisiana. XX/XX/2021 I was told I had to sign my mortgage loan papers SIGHT UNSEEN, so I was told, so that the Permits could be released for the trailer could be transported & so that the loan or interest rates expire. Once the trailer was set up is when my mortgage payments started which was approximately XX/XX/2021. Once I was able to see the inside it was a disaster!! I notified XXXX XXXX of the condition that the trailer was in, they would not back up the due at all. As of todays date XXXX XXXX We are still not in this poorly crafted trailer. The mortgage company is in with the dealership & are just worried about when will I be making my payment! I continue to pay my mortgage in good faith. I have asked numerous times for a breakdown with a dollar figure on every and everything that I will be paying for for 30 years. XXXX XXXX & XXXX continue to send the spec sheet which only explains what is in the trailer! I included the utilities, so how much are these charges? It slipped through the cracks the the trailer was XXXX, but I was charged over a XXXX plus, so what am I being charged for, XXXX in account for! Fraud, misrepresentation, bait & switch, just a few of what Im dealing with, not to mention taking advantage of a handicap person & my customer rights according to the Frank Dodd Act. Very disappointing to know that customers like me & so many others are being taken advantage of by these two companies! I have been thrown to the wolves!