Bonneville Billing and Collections CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
07/23/2020	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	UT 84088	Web
XXXX XXXX XXXX XXXX XXXX Good Afternoon , I need of some help with some issues that have come up between myself and XXXX XXXX XXXX XXXX regarding some erroneous billing issues made on their behalf which they acknowledge it was their error but they refuse to make it right. There are so many things that this clinic has done to me over the past few weeks which I need help in resolving. I XXXX for a XXXX XXXX XXXX XXXX XXXX contracted with XXXX to provide XXXX to individuals under Medicaid that need XXXX to and from their doctor appointments, I have to do a yearly background check and drug screen to stay compliant or I can not XXXX. I did my drug test on XX/XX/XXXX and being proactive I called the Clinic to have my doctor provide me a note to provide to my employer showing that I am prescribed the medications that will come back with a positive result that I have them in my system. At that time I was transferred to billing because they inactivated my account. The policy for that clinic and its billing process is that I can not have a balance due or in collections or I can not be seen by the Doctor, have medication refills and then come to find out on Thursday, XX/XX/XXXX the billing department wouldnt even send over a request to my doctor for me to get a clearance note so I can continue to work. I finally after I was on the phone with the billing department for like an hour I just told the representative that I will go a different route with this and ended the call. The morning of XX/XX/XXXX I received a phone call from XXXX who is one of XXXX XXXX Medical Assistant regarding the billing issue interfering with the Dr. note I needed. I advised her I already know of the issue which I was trying to deal with. XXXX asked me if I wanted to speak to the Manager and I declined because at this time I do not have the time nor the patience to talk to somebody else who will again confirm that this billing issue is an error on their end but they will not fix it. Later on in the day, XXXX, who is Dr. XXXX primary medical assistant called me to advise me that she has the Dr. note verifying my medications are prescribed that is why I will test positive for them so I dont fail my drug screen. So with that issue out of the way now I can explain how this all came about. I was prompted to call XXXX XXXX XXXX XXXX XXXX on XX/XX/XXXX or XXXX because while sitting with my boss, Bonneville Collections called him to verify my employment which then I looked at my credit report and there were 3 existing collections from Bonneville collecting for XXXX XXXX which I had previously disputed because I should not owe any money to them so I called and I spoke with a gal who went through the account and said that she shows nothing owing on my account but she was going to escalate it to a higher level to see if there is something that is there that she isnt seeing and she stated that she will have her supervisor call me back. Well nobody called me back which I thought nothing of because the initial gal could not see any balance or collections on my account owing. So when I called Thursday, XX/XX/XXXX to get the note that is when they told me that my account was inactivated due to the balance I owe them through Bonneville Collections which is the one I called them inquiring about the week before. So basically I brought it to their attention. Last year I did have a balance that went to collections through XXXX XXXX for around {$400.00} and I did try to make an appointment in XXXX and a gentleman from XXXX XXXX spoke to my husband and told him about the balance and that XXXX XXXX needed to be paid and confirmed before I could make an appointment. Nothing about Bonneville Collections was mentioned at that time. My husband calls XXXX XXXX and pays the {$400.00} and then called XXXX XXXX back and spoke to a completely different gentleman who placed my husband on hold, called XXXX XXXX to confirm payment and then the gentleman reactivates my account and nothing about Bonneville Collections until now. The two ladies I spoke with say and I will quote that Your account was reactivated in error. The representative that reactivated your account did not check for collections at Bonneville Collections and only the one at XXXX XXXX so it should not have been reactivated. So apparently now that I brought it to their attention with my initial phone call I was told that money due in collections at Bonneville Collections is from services from XXXX and XXXX and what the billing department told me on the XXXX of XXXX is that it was sent over as a balance of $ XXXX- {$400.00} but now I owe over {$2200.00} because of interest and legal fees when I was not even aware of it because per XXXX XXXX billing guidelines, I can not be provided with any services if I have a balance owing and I was having my regular doctor appointments up to XX/XX/XXXX when I had to pay the {$400.00} through XXXX XXXX. I did speak to a Supervisor by the name of XXXX in the XXXX XXXX Billing Department on the same day XX/XX/XXXX who attempted to explain to me what happened which I had already been told by two separate representatives that this was in fact an error that was made by the representative back in XX/XX/XXXX and I asked her to pull it back from Bonneville and send me an itemization sheet showing dates of service and payments and I will go through my information and if I cant find the payment then I will pay it. She refused to even entertain that resolution and then she proceeds to tell me that when anything above {$200.00} that goes for so many days without being paid will go to collections which I didnt care about at that point but only a few days later, I wake up with a credit alert score decrease of 67 points for a new collection for {$98.00} from XXXX XXXX. This new collection is completely contradictory from what the Supervisor XXXX told me 2 days prior which seems like this is some kind of retaliatory actions they are trying to do because I confronted the issue and they want to show they have the power to send me to collections and block me from getting my Dr. Appointments/ Medication refills/ Dr. notes needed for me to be able to work. I have been under Dr. XXXX care for several years and I do have a XXXX that he provides treatment to me for it. Dr. XXXX and his M.A. XXXX have taken very good care of me and have been there when I needed them. When I was able to get the doctor note I thanked the medical assistant so much because up until the time she told me she was able to get the clearance for me to work, XXXX XXXX billing error had almost taken away my livelihood because I needed my Dr. note in order to work, they have blocked my medical treatments and they have me being sued by Bonneville Collections for over {$2200.00} which is an admission of error on their behalf. My boss just called me today advising he received the garnishment paperwork from Bonneville Collections. The billing department has made a huge error and refuses to fix it although I offered to pay the original balance if I even owed it and now they are intentionally sending any balance I have owing to collections even against what I was told was their protocol. I do not have medical insurance so I do have to pay $ XXXX {$95.00} out of my pocket to be able to see my doctor so I have no idea on why I should even have a balance now.
07/21/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 932XX	Web
Back in XXXX, I disputed accounts that were on my credit report withXX/XX/XXXX because most of the accounts in collections were 7 years old or longer. The only collection which wasn't that old was one to an XX/XX/XXXX XXXX. That one was only about 3 years old but I know for a fact I didn't owe them what the collection agency was reporting I did. Bonneville collections was reporting I owed {$1500.00} to XX/XX/XXXX XXXX. What I want to disclose to you and Bonneville collections is that I am not disputing I ever had an account with XX/XX/XXXXXXXX. What I am disputing is that I owe them {$1500.00} or anything at all. Another thing I want to make clear is how until I saw my credit report in XXXX, I had never heard from anybody about this account. It's almost as if someone tried to sneak it into collections quietly without telling me first because they knew they were trying to get away with something. I say this because I know I called XX/XX/XXXX XX/XX/XXXX to let them know I was forced to move against my will and I needed to shut off services. My landlord was selling the house I resided in during this period and I had to move out. XX/XX/XXXXXXXX must have tried to charge me for several months after I moved out without telling me. To fight this account what I did was on XX/XX/XXXX of XXXX I sent a dispute letter to the three credit bureaus as well as to Bonneville Collections. To the credit bureaus I sent a dispute letter specifically stating " I called the company to cancel service and they continued to charge me for months after I moved out. This collection is illegitimate, remove it. '' We are now on XX/XX/XXXX and I never heard back from XX/XX/XXXX. To Bonneville collections I sent a notice asking for actual proof of this debt also dated on XX/XX/XXXX of XXXX. Again, I have received no response from Bonneville collections either. Since it has been four months of me not getting anywhere with this I decided to hire a local professional who specializes in dealing with credit and debt issues. Yesterday I went to his office and we called Bonneville collections together. We speak to an XXXX and by God I must tell you she confirmed everything bad I've ever thought of a collection agency. In that phone call to Bonneville Collections the credit specialist asked XXXX about this debt. Where it came from, when it originated, when it closed, when the last payment was made, and several other questions I can't remember anymore. Her answer made the situation worse every time. Besides putting us on hold in the middle of our questions for several minutes at a time, XXXX told us several things that made my suspicion and this complaint 100 % valid. She claims she never received any notices from me and any disputes from any of the credit bureaus. The credit specialist told her he had the copies I brought him of my disputes with the dates and addresses listed on them so he believed me when I said I already disputed these accounts. I will also give you these copies for review. XXXX asked for the address I sent the dispute letters to and my representative read off the address of : Bonneville Billing & Collection Inc PO Box XXXX XXXX, UT XXXX XXXX claims that was the wrong address and their address was XXXX XXXX XXXX. The problem with her statement is the credit report as of yesterday is still showing an address for Bonneville Collections as XXXX XXXX XXXX. I will also give you a copy of the report page so you can review it as well. This means their company is giving a wrong address to the credit bureaus on purpose. How am I supposed to know it is a wrong address if nobody ever contacted me, or sent me anything about this account beforehand? This was only part of the problem. The other part is even if I did sent a letter to the wrong address through no fault of my own, what about the disputes I initiated through the credit bureaus? Why didn't they respond to those and send me some sort of notice back? I gave my correct address on the letter to the credit bureaus. The fact they didn't respond to those disputes makes me believe this collection agency is just out to get me and don't care they aren't doing their job right. During the same conversation with XXXX regarding this account, the credit specialist also asked if anyone had ever contacted me or sent me any bills regarding this account. XXXX straight up said in XXXX her company received a mail return of the initial notice. This proves I never received notification of this debt nor was made aware of it. I also wasn't given the opportunity to fight it or address if if it was truly owed. Further along in the conversation she also said they never reached me by phone. Again, I was never notified nor made aware of this account and therefore was never given my right to fight the account or pay if it was truly owed. Bonneville Collections still found it appropriate to damage my credit report with this account however knowing full well they never notified me of it. How is that fair, right, or legal? After the specialist asked her to re-confirm all the facts again of me never receiving their notices, me never hearing from them by phone, them never responding to a credit bureau dispute, and their address being wrong with the credit bureau she either put us on hold for a very long time or hung up on us. I don't know because after several minutes of silence from XXXX 's end we hung up. Please have Bonneville Collections delete this account from my credit report. They've had plenty of chances to do the right thing and they refuse to do so. I honestly don't even believe the address for them with the credit bureau is wrong but even if it is, it is further proof that they are incompetent. Either they ignored my request or consider this ; how can they verify this debt if they can't even verify their own address with the credit bureau?
05/19/2017	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	UT 84103	Web
I am attaching my DL and SS for Bonnville collection. I am appalled they say I am a " credit repair '' just because I CAN READ AND THE COLLECTION LAWS ARE IN BLACK AND WHITE IN ANY AMERICAN LIBRARY AND DEFINITELY ONLINE! I will give you ANOTHER letter I mailed and THEY REFUSED TO COMPLY OR RESPOND!!!!! I am taking the OBVIOUS WILFULL AND KNOWINGLY DISREGARD for COLLECTION AND CREDIT REPORTING LAWS > NOW SEE MY ATTORNEY!! XXXX XXXX XXXX SEE the case LETTER MAILED AND REFUSED TO RESPOND : Bonnville Collections has been disregarding my request for verification according to FCR A 623 and 611 on the account in which they currently have and report. I specifically requested and disputed to the cra 's the method of verification and want uploaded here to the cfpb as proof the complete payment history and CONTRACT for the account in which they are reporting. I requested the letter of assignment and PROOF they have legal right to collect, what the agreement between them and original creditor is ( also my legal right to have on any account reported on my name ) and proof of their collection license and in what states so I can contact their STATE agency. I also requested the FDCPA required letter of notification within 5 day s of r eporting or accepting a collection account. I ALSO request the FACT act letter of notification from the original creditor sent and received 30 days prior to EVER reporting a late or missed payment according to the FACT act. Bonnville Collection has disregarded all these request and responded with partial and incomplete verification and is lying to the reporting agencies and NOT providing ME the documentation that is legally required and my LEGAL right to have. I demand response and all documents be uploaded to the CFPB response so that I have evidence of their total disregard to abide by the FCRA and FDCPA and FACT act. Therefore warranting lawsuit and penalties per the FCRA. The original creditor must provide all documents and the collection agency according to the FDCPA must provide them to be within the law of credit reporting. This is complete and total violation of the FCRA credit reporting laws and will NOT be tolerated. I will use the response to present to the better business bureau and attorne y Generals Office and the FTC as PROOF this company is reporting to the credit reporting agencies illegally and willfully doing so and will be fined accordingly. Cease and desist was ABSOLUTELY mailed and now a BBB complaint will be filed for even MORE proof this agency is in TOTAL violation of collection laws. THE CFPB filed and response will be used as PROOF even in a Consumer Financial Protection Bureau that this bonnville agency in Utah is being told CEASE and DESIST which inclu de ALL calls, emails, letters and reporting to credit reproters and is REFUSING. I will gladly seek with the help of my attorneys the {$3500.00} PER VIOLATION according to FCRA 616, 617, 621. Go ahead and read those. I am a human and my righ ts are being violated and I will seek every way possible including contacting your state collection regulator to PROVE you are NOT in compliance to collection laws OR credit reporting laws PER FCRA. Go ahead and think you can blow me off and act like if anyone knows anything about ILLEGAL reporting and collection that you can STALL by saying it is credit repair. YOU WILL LOSE IN COURT AND I WILL PERSONALLY SEE TO IT. By the way you will be receiving a call from my attorney and faxes PROVING I have told you both ON the PHONE, BY MAIL and BY FAX. Then cry some pathetic excuse to CONTINUE to break the law!!!!! Sincerely, XXXX XXXX
08/21/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	MS 387XX	Web
I have emails and recorded phone calls dating back to 2017 proving retaliation, abuse of authority, refusing to remove fraudulent information from my credit report, failing ( refusing ) to provide updates on status of investigations. The Office of Consumer Affairs, in XXXX, GA, has discriminated against me. The staff is unprofessional. They have intentionally refused to remove fraudulent information from my credit report. I am specifically requesting an agent with CFPB contact me to investigate XXXX, and specifically its Office of Consumer Affairs. The XXXX American customer service representatives : XXXX, XXXX, XXXX, XXXX, XXXX, and others have violated my rights since XX/XX/2017. Theyve continued to allow companies like Bonneville Collections and others to put fraudulent collections on my credit report. These customer service representatives will put fraudulent addresses BACK on my credit report that have been previously disputed and removed. The prejudice, discrimination and racism Ive endured since XX/XX/2017 by the Office of Consumer Affairs has taken a toll on my health. Im under extreme duress by their continued attacks. They use their positions with XXXX to appear that theyre following the law and responsibility of the office, however, they are not. They are bullies. They are quietly and discretely attacking my credit report and credit score. Currently there are 3 hard inquiries on my credit report that were not requested by me. I did not authorize these inquiries. There is currently 1 fraudulent collections item from Bonneville Collections on my credit report. I have been reporting fraudulent collections actions on my credit report for 3 years consistently. I am consistently dealing with the same customer service representatives in the office of Consumer Affairs. For the past 3 months Ive been fighting to remove the fraudulent collection action by Bonneville Collections. XXXX has merely relied upon a statement submitted by Bonneville Collections that the debt is valid. There was no evidence that submitted proving that the debt is valid. This type of action, by XXXX Office of Consumer Affairs has taken place since XX/XX/2017. The actions of the Office of Consumer Affairs via XX/XX/XXXX are harassing me. Their conduct should be illegal. When I contact XX/XX/XXXX, when my social security number, address, and date of birth are verified by representatives in another country, I am always transferred to the Office of Consumer Affairs. There is something in XX/XX/XXXX system that requires me to be sent to the XXXX Office of Consumer Affairs. Regards, XXXX XXXX
12/13/2018	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	ID 83687	Web
I received a notice from magistrate court regarding a lawsuit that Bonneville Billing and Collections had filed. The document alleged that my wife and I both owed money for goods and services provided by XXXX XXXX XXXX. It further alleged that multiple attempts had been made by Bonneville to contact me. Nothing can be further from the truth. I have not received any correspondence or even one phone call regarding the alleged debt. They also included my wife on the lawsuit whom had never had any dealings with Bonneville or XXXX XXXX XXXX. Bonneville claimed that they purchased the debt on XX/XX/2018 and were entitled to interest even though there had never been an agreement with myself or my wife that we would pay interest. Furthermore, the instance in question had been paid in full between my copay and my health insurance. According to the FDCPA, debt collectors are not allowed to contact family members regarding a debt. However, isnt that a violation when they add my wife to a bogus lawsuit? I believe that this was a carefully orchestrated scam perpetrated by Bonneville and their attorney of record, Bankruptcy Attorney XXXX XXXX, XXXX and XXXX of XXXX, Idaho. I believe that they have done this before and will continue doing this. It is illegal to lie in a complaint for a lawsuit, yet they did just that when they stated That due demand pursuant to Idaho Code 12-120 has been made upon defendant more than 10 days prior to filing of this action. And also That defendant refused or neglected to pay to Plaintiff the above mentioned sum despite demands made by Plaintiff. Bonneville Collections, who was the Plaintiff in this case, never once attempted to contact me, or my wife, the codefendant. This is a carefully orchestrated scam and they did not count on me disputing this. The lawsuit has been denied with the Judge entering a judgement for me, the defendant. Being as I have been completely honest about this case, I do believe that a business as well as their attorney representing them, should also be held to the same standard of honesty. Please see the attached documents supporting what I have said in this complaint. I have also included photos of the info from my health insurance website supporting my assertion that the doctors visit was paid in full with nothing being owed. My only hope is that they are not allowed to find vulnerable people and do this to them. Thanks for your time. XXXX XXXX
07/14/2017	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	UT XXXXX	Web
XXXX XXXX I noticed that I had and account on my credit report with Bonneville collections for XXXX XXXX in the amount of {$610.00}. so I called to make an arrangement of XXXX a week for 5 weeks to take care of it, the representative Hung up on me. I called back to make the same arrangement even though I was so irritated that I had just been hung up on. The second representative that I spoke with was more polite, and we set up the arrangement. We had ended the call and I realized I had n't given them my information to debit my account, so I called back. This experience was the worst, the representative verbally harassed me, belittled me and when I asked to speak to a supervisor, she refused, I told her that she was in violation of the FDCPA as she did not verify at all that I was the customer, and she was harassing me ( which I am familiar with, I do work in XXXX myself ) her exact words were " Oops, I recognized your voice I did n't need to verify that It was you '' I told her it did n't matter if she recognized my voice or not and that I wanted to speak to a manager and she responded by saying " Like I just said, you wont be talking to a supervisor right now '' I asked her if these calls were recorded, she said yes, and I said I would like to be placed on hold to speak to a manager. She transferred me to a manager immediately. I called back Wednesday to ask what they were going to do about the incident, they apologized and said that steps were being taken inside the company. I got a call from them Thursday expecting me to pay the same arrangement that I originally agreed upon before I was harassed. And I explained that I would n't pay that, I offered a settlement of {$230.00} and she asked what the reason was so they could submit that to the client and the client will either accept, deny, or counteroffer. I told her that the reason was because her company harassed me, broke the FDCPA guidelines, and verbally assaulted me, so that 's what she can tell the client. She responded that she would n't submit that, and that they can take off XXXX of the interest her company charged to the account. I told her that was n't good enough, she told me she would submit the offer to the client and that 's what I expected her to do. She said she was going to transfer me to a supervisors voicemail and she would get back to me. I left my name and phone number and I never got a call back.
01/11/2018	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	UT 84041	Web
I got a letter from XXXX XXXX XXXX for a debt that I owe for some medical treatments I had done. That I thought my insurance was taking care of, but I had n't met my deductible, so they were n't. I did n't have a job, or a phone, and did n't receive phone calls from the manager. She did call family members and asked if they could get a hold of me, when they asked what for, she was rude with them and would n't tell them, just left a number. I did try to call back at the number she left and each attempt went to voicemail and I was unsure what she was calling about so I did not leave a message. Cut forward to XXXX XXXX. I receive a letter that said I had 7 days to pay the balance in full of {$210.00}. The letter is dated XXXX XXXX, I live in the same area, so there 's no reason it took a week to receive it. I assume it 's because Bonneville failed to put it in the mail that day, I wish I had the envelope still to see when the exact postage mark was. I called the day I received the letter at 11:44 am. I asked if I could have an extension until XXXX XXXX to pay the amount in full. The person I spoke with said that would be fine. Right before ending the call she said, " do you still work for ( previous employer. ) '' I replied that I do not. She asked for my current employer information and I said I did n't feel comfortable giving her that information because I did n't want my employer to receive harassing phone calls from their company, like my parents have. She said she needed that information to make a payment arrangement, and I said, well I wo n't give you that information because I do n't feel as though it 's needed. She said, " okay that 's fine, I 'll give this account over to my attorneys office today, goodbye. '' I feel as though she was threatening and rude. Today I got served a summons from their attorney. In which the attorney office said that they needed the information of my employer to set up a payment arrangement, in case I did n't make the payment and a lot farther out if they needed that information to garnish my wages. Which would have taken months. This information was not explained by the Bonneville representative, only by their attorney office that I know owe almost {$500.00} to.
12/14/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	ID 836XX	Web
I requested validation from Bonneville Collection via certified mail sent on XX/XX/XXXX for two medical collections appearing on my credit report. I did not receive validation response from them as the letters were returned to me as undelivered. Since I was unable to reach Bonneville I disputed the inaccurate item with the 3 credit bureaus. The inaccurate item deleted only from XXXX and continues to report on XXXX. I then sent another written letter via certified mail to the resident agent of their corporation as found in the public records ; he received my letter on XX/XX/XXXX and to date I have not heard back. This company is reporting an invalid address to reach them at and the Resident Agent is also not responding back. I have no other option but to request the support of the Consumer Financial Protection Bureau. I 've been attempting to resolve this situation since XXXX, nearly 6 months ago. Bonneville verified the debt to the credit bureau XXXX electronically but not to me. Alternatively, XXXX failed to process my dispute. Under both circumstances someone dropped the ball. They removed off one bureau XXXX XXXX but not the other. I request your support in the removal of the above inaccurate items that are listing on my XXXX credit report. The law requires a furnisher of data to provide an accurate address with which a consumer may contact the provider to dispute the validity of reported information. This furnisher has violated my rights to dispute this item and furthermore has continued collection activity without validation ; also violation of the FDCPA. They are required to verify the validity of the item within 30 days. If the validity can not be verified they are obligated by law to remove the item. I 'm enclosing the two certified tracking for the letters sent to the Resident Agent. Also the envelope of the Returned Validation ; the two certified tracking for the dispute with XXXX. Copies of two letters sent to the Resident Agent. The two dispute letters sent to XXXX. Copies of the two validation letters sent to Bonneville. 11 attachments.
11/02/2023	Yes	Debt collection Telecommunications debt	Electronic communications Frequent or repeated messages	OR 97321	Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OR XXXX Bonneville Collections XXXX Fashion XXXX XXXX XXXX XXXX, UT XXXX RE : Account # ( creditor XXXX Bonneville Collection XXXX ) As to your letter, were waiting on closing billing, However after looking At you bill we moved out and closed the account We are disputed XXXX After the Record on your ledger we moved out on so the closing billing never came, we owe base on your records and our the total {$25.00} that is for XXXX bill with owing on XXXX We don't know where you overcharge but under oregon DATA rules and the The Fair Debt Collection Practices Act ( FDCPA ) requires debt XXXX to send a written debt validation letter within XXXX days you done that but with the main creditor and your office invalidation of the overbilling at your Clients fault, falls Under The Fair Debt Collection Practices Act states that debt XXXX can not use any false, deceptive or misleading representation to collect the debt. Please again DO a better Job with your clients, were Pay the {$26.00} that check will Say payment in full and we will dispute any and all credit reports will send them a copy of this and the check marked paid in full, {$26.00} the check will be sent in 10 days this should never been sent to you office and your clients who you have a contract with should do a better job, any false credit ding will be at your own apparel and you will be liable for damages and cost from now on, and if you sell this debit this is proof and your collection license in every state can be in jeopardy for doing this is proof, As well as your clients of that Account Number, XXXX XXXX Oregon XXXX pursuant to XXXX XXXX XXXX Sec. XXXX ( b ) of the FDCPA. I respectfully request that your offices provide more then what competent evidence that you sent I have any legal obligation to pay you. final letter and discovery Notes Be advised this is not a refusal to pay, but a notice that your claim is disputed and more validation is requested. proof of XXXX Account statement Defamation of XXXX violated FCRA by failing to do a reasonable investigation
07/18/2018	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	UT 84065	Web
On XX/XX/XXXX, I received a notice from Bonneville Collections stating they were representing XXXX XXXX XXXX on a debt owed in the amount of {$5100.00} and that I had 30 days to dispute it. I sent Bonneville Collections a letter on XX/XX/XXXX disputing this debt they purchased from XXXX XXXX XXXX. I don't owe this debt and have been disputing this debt directly with Mr. XXXX XXXX - the owner of this lawfirm since XX/XX/XXXX. Mr. XXXX XXXX acknowledge my dispute via email on or around XX/XX/XXXX and apologized for the way I was treated by his law firm, but then all correspondence with him ceased - even though I attempted on numerous times to get him to get this settled with his accounting department - which he failed to do. I also sent them proof regarding the fact that I had been disputing this debt since XX/XX/XXXX and sent them copies of my correspondence to XXXX XXXX and his accounting department too. Bonneville Collections NEVER responded back. On XX/XX/XXXX, I called to try to handle an outstanding medical debt in the amount of {$180.00}. It was at this time that XXXX advised that my account with them had an outstanding balance of {$5800.00} stating that the remainder of this outstanding collection was for monies owed to XXXX XXXX XXXX. I informed them that I don't owe XXXX XXXX XXXX anything and that Mr. XXXX XXXX is fully aware of breach of contract I had with their law firm too. I questioned them about the invoice I received from them dated XX/XX/XXXX wherein they fail to notify me who this debt is for and instead say " Referred by : Your Creditors. '' XXXX stated that they could report this outstanding debt because they had a contract wherein I signed stating I would pay XXXX XXXX XXXX for their services. This is accurate, but I also fired XXXX XXXX XXXX because they failed to hold up to their commitment of our contract ( breached contract ) and I had to go elsewhere to get the assistance me and my XXXX XXXX XXXX XXXX sons were needing/seeking with regards to our Temporary Restraining Order and Custody Case.
09/21/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	PA 18102	Web
XXXX XXXX XXXX XXXX XXXX XXXX XXXX PA XXXX Alleged Debt {$500.00} - Account XXXX BONNEVILLW COLLECTIONS INC XXXX XXXX XXXX XXXX UT XXXX Explanation, Counter offer Dear Sir/Madam I disputed this alleged debt on XX/XX/XXXX, so I reached out XXXX XXXX XXXX Regarding this alleged debt is not accurate and not even exist in first place so long story short I started visit medical center for treat my XXXX XXXX XXXX with XXXX and XXXX XXXX XXXX and XXXX XXXX XXXX we agreed I pay only {$50.00} for visit instead of {$150.00} Because I wasnt insured and I been visited 8 ( Eight ) times and I have recorded and receipt for every visit so the agreement we made of {$50.00} pay for visit, so I purchase insurance on XX/XX/XXXX then I went 2 time visit on XX/XX/XXXX, XX/XX/XXXX and here is transactions from my bank statement, Which I can send copy - XX/XX/XXXX DEBIT CARD PURCHASE, XXXX, XXXX XXXX VISA XXXX XXXX XXXX XXXX XXXXXXXX XXXX * PA {$50.00} XXXX XX/XX/XXXX DEBIT CARD PURCHASE, XXXX, AUT XXXX VISA XXXX XXXX XXXX XXXX XXXX XXXXXXXX * PA {$50.00} So when I checkout on XX/XX/XXXX, XX/XX/XXXX I did asked the receptionist I got insurance, but i already paid {$50.00} today but it seem like you guys out of network on my policy, she said we can try so based on that the agreement pay per visit {$50.00} which I paid and I can send proof its variable contract, so the alleged debt is not even excist in first place, but morally because XXXX XXXX and XXXX XXXX XXXX were very nice to me I can offer rest of this two visit which is {$150.00} counter offer of original amount after paid already {$100.00} for this 2 visit Please let me know whether you are to accept counter offer for on time payment to settle this account. If so, please tell me in writing my offer to accept it, so I can issue Cashier check once I received a settlement letter amount of {$150.00} on time payment lum sum of ( XXXX XXXX XXXX Dollars only ). Note : i'm offer this amount morally based on my manners not because i owe you Thank you for your corporation
07/28/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	UT 84044	Web
There are 2 separate companies that I have not received any type of notice in the mail, email, phone calls, no form of communication whatsoever, yet they have taken a major toll on my credit. I have been working so hard to rebuild my credit after just facing a very challenging XXXX fiasco over the past 4 years that has led to XXXX XXXX within this time. These 2 companies keep adding {$1.00} balance increase multiple times a month on all my reports and Ive lost all the progress Ive gained on my credit because of this. I was up to XXXX from XXXX when they started dinging my credit with a {$1.00} balance increase multiple times a month and I lost all my progress. The companies are Bonneville collections out of XXXX, Utah and XXXX XXXX XXXX. It looks like they are both medical which makes it impossible for them to even be legitimate charges because Ive had health insurance/XXXX for years. These companies have dinged my credit 3 times in XXXX with {$1.00} increases which is absolutely not right considering Ive got nothing from them, absolutely nothing showing I owe these debts. There has to be something that can be done to stop this asinine stunt they are pulling. Im on long term XXXX due to being ill for so long. I cant just throw money away when Im on a very fixed income thats not very much and Im a single mother. Them doing that to my credit is absolutely not fair. Please help me resolve this and get them to stop this behavior so I can finish rebuilding my credit and do something with my life other then sit dormant because my credit is always so low I cant even rent a home for my son and I because thats the position Im in right now. I literally can not get anyone to rent to me because my credit score is so low thanks to them. I have to be out of my current living situation by the XXXX of XXXX and I have no clue what my XXXX XXXX XXXX son and I are going to do at this point in time because I should not be in this situation to begin with. Its not fair. Please help me resolve this. Thank you.
03/17/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	UT 84123	Web
I filed a complaint on Bonneville Collections with this division on XX/XX/XXXX. The complaint at that time was regarding the communication tactics used, calling late at night, calling several times a day, etc. I have talked to a representative as often as I could take the call. On one call I was told that I owed a little over {$100.00}. The next day another representative called and told me that I owed {$210.00} dollars. When I questioned the amount they didn't give me an answer. At that time I requested an itemized bill notifying me what the amounts were and what the dates of service were and who the patients were because I had never received that information. I was informed by the representative that by law they didn't need to provide me with that and that I was just to know what I owed them and why I owed them. I asked again for a itemized bill. What I received was a letter dated XX/XX/XXXX that gave me an amount and creditor, no date of service or patient information. The amount on the letter was different than any other amount I had been given. I received another call and asked again for a letter with detailed information around the first week of XXXX. What I received on XX/XX/XXXX was a demand for payment in the amount of {$210.00}. Payment was due in 7 days or I would be referred to their attorney. Bonneville Collections have never responded to my original complaint. It has been ignored. Today XX/XX/XXXX I was served a summons to answer to their attorney and the amount they are requesting or will be suing me for is over {$600.00}. I have never been able to verify the debt. The attorney office of XXXX and XXXX has never sent me a notice to validate the debt. This collection company also has me listed under several different account numbers so we can't verify any of the debt and any attempt to sort this out has not worked and they have not given me any of the information that I have asked for.
05/14/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Difficulty submitting a dispute or getting information about a dispute over the phone	ID 83713	Web	Older American
Not sure if I am contacting the correct place. Several years ago we had to file for bankruptcy. Almost 7 years ago and it still plagues me with my credit as a result. Why was my bankruptcy special? Because of medical issues - XXXX XXXX and XXXX. Then another XXXX XXXX followed by a XXXX XXXX. Since our bill could never been paid in my life we filed bankruptcy. There was NOT ONE of the bills was due to our money management and no creditors other than medical was reported. All our bills were current so nothing to write off except medical. The records will bear this out. Just applied to XXXX for a credit card and my bankruptcy was a declining factor. Then there is XXXX or a collection agency - like XXXX? For over a year I had paid them monthly and then I received a collection notice. Why? My records showed up as paid in full. After months of complaining that their records were incorrect and to stop having the collection agency disturb us. It was not resolved until my wife took my records and confronted them wanting to know where these payments went? The end of the story is that their bookeeping had been applying my payments to someone else account. Now I was upset because we wanted to buy a home and their reporting prevented it. XXXX XXXX sent me a letter of apology and told the collection company to quit reporting, that it was a mistake. For some unknown reason they have been reporting this for years incorrectly. Both of these are not reflecting properly and the reporting credit agency needs to fix XXXX mistake. Seems I heard that when a debt is turned over to a collection agency wrongfully they are required to fix it. Why am I complaining about this now? My credit should not have any issues when this is fixed and at XXXX years old I want to see my credit score adjusted properly before I am gone. XXXX XXXX
10/18/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	TX 786XX	Web
I have had numerous things put on my credit in past years such as Texas attorney general for XXXX children that arent mine. Auto loans and credit accounts that were not mine either in the past. The credit agencies had the year wrong on my birthdate up til last year which they changed for me. This past Saturday I checked my XXXX XXXX app I was looking to trade in my vehicle for a new one. I was pre approved with my credit above 640 Saturday morning XX/XX/2021. When I went to purchase I told sales person I was pre approved with a few companies the dealership contacted the banks and now they wont give me credit. My credit fell almost 200 points in 2 hours? The reporting company XXXX XXXX Im not sure who that is since they told me it was XXXX XXXX well they show an XXXX and XXXX paid but hadnt paid XXXX yet due on the XXXX. I am 6 days late and credit fell almost 200 points. Also when I purchase the vehicle I have now when I signed the contract what I signed isnt what I was getting for finance rate its much higher so I wanted to get out of that vehicle and start a new contract with new vehicle. The fraud now on my credit I cant do anything. Someone is manipulating my credit as they please and it also shows 41 hard inquiries that I didnt make I get pre approved and have only used my credit a couple times ever. No judgements dont have bankruptcy nothing. My drivers license was stolen about 2 months ago which I reported to XXXX county sheriff dept. also my XXXX XXXX app shows now that my credit dropped 16 days ago thats not true it dropped on Saturday the XXXX of XX/XX/2021. Also have a collections that was removed and now has reappeared that is not mine. Thats over XXXX dollars. I hope this is enough information. My email is XXXX. XXXX XXXX XXXX. XXXX XXXX XXXX
06/10/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	TX 75093	Web
XXXX XXXX, XXXXTo Whom It May Concern, I did not receive notice of my right to dispute a bill nor did I receive proper notice that I owe a debt before it was sent to collections. I went to XXXX in the XX/XX/XXXX seeking medical attention. The staff there informed me that after viewing my insurance the matter would be taken care of by my insurance company. Even after I called and the person on the phone assured me the visit would be no more than {$100.00}. In XXXX of XXXX I received notice from the Bonneville collection agency that I had an outstanding debt. The debtor was unrecognizable to me because I had not gone to the doctor in over a year and I did not recognize the name, XXXX. So I thought it was a scam. After receiving another notice and about XXXX strange phone calls I called to ask who they were and why they were bothering me. That 's when I was informed of a bill from XXXX. I asked XXXX to send me documentation. They sent a bill dated XXXX XXXX, XXXX. That 's all they had. Then I called XXXX to ask why was n't I notified of a bill so I could pay or dispute it? I also asked them to send me verification that they attempted contact me or submitted this information to my insurance company and also, why was this bill so high? XXXX simply sent me the same XXXX XXXX, XXXX bill that Bonneville Collections had sent me. They had no more documentation.. I have since spoke with and written emails to XXXX, XXXX, XXXX, /Mercedes, and XXXX at XXXX asking them to withdraw this Debt from the collections agency and give me time & proof that this is a legitimate bill. I have been ignored. Since this business has chosen to ignore me and my plea for assistance would you please intervene? Sincerely,
08/06/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OR 970XX	Web
on XX/XX/XXXX ( XXXX Bank statement date ) I contacted Bpnniville Collections to set up a payment plan for a deliquent debt ( XXXX ) for the debt amount stated on my credit report {$780.00} i paid {$170.00} over the phone on XXXX then each week after on thursdays for 5 weeks i would pay {$120.00} is what Bonniville Collections agreed would be ok to do to pay my amount owed from the deliquent debt on my credit report. Payment Made to Bonniville Collections : XXXX {$170.00} XXXX {$120.00} XXXX {$12.00} XXXX {$110.00} -- -- -- -- -- -- -- -- -- -- -- - total paid {$420.00} XXXX DEBT {$780.00} _________________ {$330.00} AMOUNT OWED AFTER THE XXXX PAYMENTS i MADE. On XX/XX/XXXX i paid my payment over phone as payment plan agreed on .I asked what is my updated balance owed after making 3 payments to them for my debt from original creditor XXXX the new balance Bonnivillde Collections is now over a {$100000.00}. I asked why is it more then before i started payments they stated that a debt in their records shows i owe {$860.00} for a delinquent account from XXXX XXXX XXXX from XX/XX/XXXX. I asked why was I not told this when i called to set up payments they did not respond so I then asked them to email me the info on the debt from XXXX XXXX XXXX thsat was date back XX/XX/XXXX. They said they emailed me that info. I did not receive an email about that debt from northwest natural gas. They did state that the delinquent debt was past the statues of limitations when i told them that I am going to file a complaint about this issue. I feel that I should of been notified about this debt.
03/10/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	VA 22554	Web
My son was in A bicycle accident on XX/XX/2021. EMTs took my son to XXXX XXXX XXXX and they decided they needed to medevac him to XXXX because they did not have aftercare services for my son and they felt hes was going to need that care. XXXX XXXX XXXX stated that we would not have to worry about the cost of the transport from their hospital to XXXX, that our insurance would cover it because this was not our choice and it was a medical emergency. The doctor told us the insurance would cover it. XXXX XXXX is in our network with our insurance XXXX. We were not told about any charges or incurring any out of network charges until we received a surprise billing of an enormous amount almost {$57000.00}. XXXX felt it was an unfair charge and they paid only what they felt was fair and only paid {$4700.00}. We were told by XXXX that we only had to pay a deductible of {$150.00}. Now the company XXXX is sending this into collections for the remainder of balance billing not paid by insurance ( {$52000.00} ). Ive even of had the bill appealed to XXXX and XXXX denied it. I would like to understand why I am responsible for XXXX XXXX using an out of network service and not disclosing that information when we were needing to transport my son. We offered to take him the XXXX miles and the hospital said we could not take him. We had no other options to get him to XXXX. Is this legal? I did not contract XXXX XXXX XXXX to transport my son, the hospital did and they said I would not need to worry about cost because insurance would cover it and just to focus on my son.
12/15/2016	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	UT 84604	Web
I have a charged off debt that has been sent to Bonneville Collections. Due to some discrepancies between what the agent said, and what I saw on my credit report, I requested a call back to be scheduled for next week so I would have time to investigate the debt with the original creditor. The agent from Bonneville Collections warned that they would not schedule a call back, but rather that I would need to call back in myself because the account was going to be sent to their legal department today or tomorrow due to the length that they have had the account, and so calling back in a week would be too late to do anything. This threat of legal action infringes on my rights. Additionally, the agent would not give detailed information regarding the debt beyond the name of the original creditor and the total balance. In summary : My net impression of the conversation with Bonneville Collections was that I had an outstanding debt which was sold to them. They wanted a payment plan to be set at the time of the call. or else it was going to be sent to their legal department either the day of the call, or the day after, with no time alloted to investigate the debt discrepancies. They are threatening legal action on a debt I disagree with due to details on my credit report and would not provide information on their end to help me to verify the debt. I refuse to blindly pay a debt after discussing vague details on XXXX phone call, and certainly do not wish to have legal action threatened to manipulate me into doing so.
02/15/2023	Yes	Debt collection Auto debt	Written notification about debt Didn't receive enough information to verify debt	UT 84123	Web
This is a Notice to Dispute & Debt of Validation of the alleged unpaid debt to the third party debt buyer company, Bonneville Billing & Collections , XXXX., whom has served me service of summons that also stated the debt was assigned from XXXX XXXX XXXX XXXX ( XXXX ). I am requesting the following demands to verify the validity of this matter. Upon discovery from service of the summons, it has come to my attention that Bonneville Billing & Collections , XXXX. states that I owe the principle remaining balance of {$12000.00}. It also states that upon discovery from service of the summons Bonneville Billing & Collections , XXXX. was assigned the account from XXXX XXXX XXXX XXXX on XXXX21. Lastly, showing upon discovery from service of the summons that Bonneville Billing & Collections , XXXX. states they are collecting the alleged debt on behalf of the original creditors, XXXX XXXX XXXX XXXX. I am requesting for the following as I am not implying to run from my obligations, but to show the Validation of this alleged Debt as the company stated I owe. -Identification and attachments of forward flow agreement between Bonneville Billing & Collections , XXXX. and XXXX XXXX XXXX XXXX XXXX XXXX ) -Identification and attachment of statement and files from record keeper of business. -Identification and attachments of any written instruments on which this allegation is based, as per Civil Rules, or explanation of its omission as required in Civil Rules. Thanks, XXXX XXXX
09/27/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	ID 836XX	Web
Had physical therapy at XXXX in XXXX and XXXX 2015. I entered into a payment arrangement with them although I paid my {$20.00} co-pay each time. My Blue Cross insurance has a {$750.00} deductible. XXXX XXXX contacted me several times with an amount of {$980.00} amount owed. I repeatedly told them I have a {$750.00} deductible and that can not be right. I asked them to check with Blue Cross. They refused every time. I contacted Blue Cross and was told that my deductible had been met and they should send the amount to them. I repeatedly told this to XXXX XXXX and Bonneville but they refused to listen or take action. They are demanding {$980.00}. My son ( XXXX years old ) also did physical therapy with them. They have been demanding {$660.00} from both me and him even though his {$750.00} deductible was more than met when he had surgery on his XXXX. The worst part is that my credit report shows a derogatory balance of both my son 's {$660.00} and my {$980.00}. First, I am not responsible for my son 's debt as he is over XXXX years old. It should not be on my credit report. Also, there should not be an amount owing for my son as his deductible was met and he paid his co-pay each time. I have contacted Blue Cross. They said I should not owe anything to XXXX XXXX Physical Therapy because I met my {$750.00} deductible also. Bonneville Collections has put XXXX things on my credit report that should not be there. It has hurt my ability to get credit.
06/26/2019	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	OR 97206	Web
I have repeatedly tried to work out a payment plan with Bonneville Collections in XXXX, Washington. The same woman has repeatedly called me harassing me for money I can not give. They tried to make an arrangement with me over a month ago for over {$200.00}. I explained that all I could give was {$100.00}. This woman kept saying I was trying to deflect my problems, questioning what my parents spent their money on when she asked why I couldnt just borrow money from my family, threatening garnishment whenever they want to Today she called to follow-up and I explained that nothing had changed this month and still all I could give is {$100.00} a month. She said she was trying to do me a favor by helping yourself fix this problem. She lied about details we spoke about in our last conversation that never happened. Finally she said that I could send in {$100.00} a month and they would maybe apply it to the debt. I asked if sending the {$100.00} in would be considered a payment arrangement so they wouldnt garnish me. She responded, Absolutely not. I dont know if its illegal to continue a garnishment if payments are being made, but the cruelty and level of harassment left me sobbing a second time. The total owed is {$900.00} which means I would pay it off in 9 months. They are absolutely unwilling to work this out and I have no other funds to provide them with, which I repeatedly explained to this woman. Please help me.
05/24/2023	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	UT 84005	Web
I moved in XX/XX/2022. Im a single mother of XXXX barley surviving as it is in this state. I never received anything from the original debtor that this account was going to collections the original debtor is XXXX XXXXXXXX XXXX, not sure if its because I moved or what happened. I spoke to the credit collector ( Bonneville Collections ) after I had received a court order and was sued, when I called to go over what was going on the representative told me well maybe you should have paid your bills and said they had already started legal action and if I didnt agree to pay them in full at that moment or agree to a payment plan then they would proceed to go after me in court. They have now set up a garnishment as of today, I called and ask for verification of the debt and everything that had been done on my account to verify the debt and was told NO, if I wanted any information on my account I would have to obtain an attorney and request them through him. That sounds a lot like Financial harassment to me. I have emailed my attorney but have it heard back from him as of yet. Everything Ive located on Bonneville Collections suggest this isnt the first time they have illegally gone after someone and sued them. My original bill was {$150.00} its now over {$1000.00}, again I was told the only way this was going to stop is if I paid them in full today and they are refusing to release verification of such debt.
12/12/2020	Yes	Debt collection Auto debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	ID 83704	Web
On XX/XX/XXXX I was notified that I had a new high impact collection on my transunion credit report by bonneville collection XXXX. The amount owing was the exact amount I owe for a debt to Idaho connections credit from a car loan that I stopped paying on in XX/XX/XXXX and is due to fall off my credit XX/XX/XXXX. I was very confused how the same debt was being reported on my credit twice. The following morning I contacted bonneville to get clarification and they confirmed they were indeed trying to collect the XXXX car debt and it wasnt there problem if it was on my credit report twice. I questioned when the debt would fall off my credit, although I would still be responsible and the debt collector told me I was wrong it would not fall off 7 years from my last payment that since her off had revived it in XXXX of this year she would continue for the next 7 years to make sure my credit was impacted. I attempted to contact XXXX as I couldnt believe this information. XXXX at XXXX sent an email saying that she would have the XXXX account flagged on my account, removing it but allowing bonneville to continue to pursue me for the next seven years and hurt my credit even though I have paid that price for the last seven years all ready. I contacted transunion and spoke to a representative about this and was told all I can do is dispute it as debt collectors constantly do this.
03/07/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	UT 847XX	Web
My name is XXXX. I had a few cases open with Bonneville Colletions in XXXX. I have been paying payments to them for around XXXX months. I finally have my credit repaired to the point my bank said they would loan me the money via signature loan for the pay off amount of XXXX dollars that I had discussed with the woman working my case 's my wife and myself both had case 's with them. After me asking repeatedly " are you sure these are all of my case 's '' and her assuring me that that was all of them I signed for my loan and my bank sent a check for the XXXX dollar sum. The check was received by Bonneville Collections on XX/XX/XXXX and on the very same day I received a call from XXXX requesting a payment from me. I then notified her of the settlement and that they would have a check there in the amount of XXXX dollars. I was then informed by her that the settlement was not with " her department '' and that they did not honor the agreement or any of the case 's that she was working on. I repeatedly asked to make sure all of my case 's were accounted for and also that I would no longer owe Bonneville Collections from the date they received the check in the pay off sum of XXXX dollars, to that they answered all were accounted for and I would no longer be indebted to them. I have a fax from them as notice to the pay off amount dated XX/XX/2017.
03/26/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84106	Web
Bonneville Collections is reporting an erroneous debt on my credit file. I recently checked my credit and noticed this debt was reporting. I immediately called and settled this debt. I however, never received any calls, notices, or letters from XXXX XXXX XXXX about this debt. This violates my XXXX day right to dispute under the FCRA. This must be removed immediately as you violated my rights as a consumer. I am also aware that while this account is under review you lawfully can not report this on my credit until your investigation is over. If your office continues to report invalidated information to any of the three credit bureaus this action might constitute fraud under both federal and state laws. Due to this fact, if any negative mark is found or continues to report on my credit report by your company I will not hesitate to bringing legal action against you and complain to the Attorney General for the following : Violation of the Fair Debt Collection Practices Act & Defamation of character. During this period, if any action is taken which could be considered detrimental to any of my credit reports, I will consult with legal counsel for suite XXXX All references to this account must be deleted and completely removed from my credit file and copy of such deletion request shall be sent to me immediately.
01/07/2017	Yes	Credit card	Forbearance / Workout plans	UT 84109	Web
I was in the process of opening a savings account with XXXX XXXX XXXX XXXX and was informed of a previous account with them from 6 years ago ( XXXX ), the status of which is outstanding. I was referred to a company by the name of Bonneville Collections. Please consider this a formal Qualified Written Request ( QWR ) to Bonneville Collections ( BC ) for a full and complete account transaction history along with a transaction code guide, a copy of all Transfer of Ownership/Service Transfer/Charge-Off documentation ( I do not recall recieving this ), copies of all Monthly Statements, and copies of any County-recorded lien documentation as well as copies of all legal notices provided to me regarding said lien-documentation. Please also include a current Payoff Quote with interest, principle, and fees itemized ; in addition, all Collection Notification and/or Settlement Offers sent to me. BC, I intend to work with you to settle this account as soon as possible. I understand you have 30-days to respond, and that you will likely recieve this dispute forwarded to you by the CFPB on Monday XXXX/XXXX/XXXX. As it is a business standard to respond to regulatory disputes within 15-days, I expect my dispute to be forwarded to ( and handled by ) your Executive Response Team within the appropriate time frame.
03/10/2023	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	ID 83646	Web
I received a call from Bonneville collections ( ref # XXXX ) on XX/XX/XXXX & talked to XXXX. I requested to have proof of the collection via email. He said he can not do that. He said that theyve emailed me this information ; however, I never received this email. He says he has proof that the email went through without issue so I asked him for proof of that so I could see when it was sent and he said he could not do that. I said how do I know hes not some scammer trying to get money from me. I said I needed something in writing to confirm the charges. He said he can not do that either. So I said how can I confirm this is real? He said to come to the XXXX location. Then accused me of yelling at him. I wasnt yelling, but dumbfounded that he couldnt send me anything I dont think thats right. The bill was for my son XXXX from XX/XX/XXXX at XXXX XXXX. I then called them asking why I didnt receive a bill. After talking with their billing department they were able to see that somehow the communications such as billing was turned off. I paid them the same day and she was able to fix my account. I dont think its right that he couldnt send me anything to prove that he was legitimate. I finally received a letter in the mail today XX/XX/XXXX, but its already paid. How can someone collect without any proof?
02/16/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84118	Web
Bonneville Collections is reporting erroneously on my credit file and it must be fixed immediately. I recently checked my credit and noticed this debt but this was paid off years ago? I was told upon payment they would be removing this account from credit. However, I noticed this account is still reporting on my credit. This account must be removed from my credit file, it is paid and settled. I am also aware that while this account is under review you lawfully can not report this on my credit until your investigation is over. If your office continues to report invalidated information to any of the three credit bureaus this action might constitute fraud under both federal and state laws. Due to this fact, if any negative mark is found or continues to report on my credit report by your company I will not hesitate to bringing legal action against you and complain to the Attorney General for the following : Violation of the Fair Debt Collection Practices Act & Defamation of character. During this period, if any action is taken which could be considered detrimental to any of my credit reports, I will consult with legal counsel for suite . All references to this account must be deleted and completely removed from my credit file and copy of such deletion request shall be sent to me immediately.
02/20/2018	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	ID 83442	Web
I received a bill in the mail for {$120.00} from XXXX XXXX Account number XXXX. I called to pay the debt. They told me there was another debt of {$550.00} attached that i was going to be served on. I called back to speak with XXXX, she informed me that even though I had not yet been served I would now need to pay {$1000.00} for legal fees and filing fees. I called back on payday to pay the debt ... I STILL HAD NOT BEEN SERVED. XXXX, whom I spoke with said the total owing was {$550.00}. I asked her if I needed to pay the {$1000.00}. She asked me if I had been served. I told her no. She then told me I would only need to pay {$550.00} to settle the debt. That is exactly what I did. I received a call XX/XX/2018 from XXXX, who was extremely rude and said I still owed the remaining balance. I informed her that I have yet to be served and XXXX told me I did not need to pay the difference {$1000.00} minus the {$550.00} because I had not yet been served. She could go back and listen to the recorded phone call because I specifically asked if that needed to be paid, I had the money in hand and she told me no. XXXX, said she would go back and listen to the call but I was still liable for the debt. I want to know my rights and if this is true?
09/11/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	MD 20708	Web
On XX/XX/19 I sent a request for validation letter to Bonneville Collections. In my request for validation I specified that it should be in accordance with the FCRA, to include but not limited to copies of any papers that show that I agreed to pay what they say I owe. On XX/XX/19 I received a response from Bonneville Collections which only included an itemized statement of services and charges of { {$3900.00} + {$2900.00} to equal {$6900.00} to which they have continuously added interest, now reaching {$2700.00} to bring it all to a grand total of {$9700.00}, and counting } which they obtained from the original creditor XXXX XXXX. No contract with my signature was ever sent to me. As a result of medical procedures being listed on this statement, not only was this NOT proper and correct validation but also a clear violation of my HIPPA rights. These actions are also violations of the Fair Credit Reporting Act, the Fair Debt Collection Practices Act, and a defamation of character. This debt collection agency has been falsely reporting indebtedness on my credit reports for nearly 7 years and has highly negatively impacted my credit reports, scores, and not to mention my quality of life as well.
01/23/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	MS 387XX	Web
Bonneville Collections is a scam company. They are located in XXXX XXXX, UT. See attachments. I do not owe this debt. Ive contacted this company several times and have explained that this debt is the result of stolen identity. XXXX XXXX XXXX takes a persons information over the phone to start a new utility service. The person isnt asked to come into their office to provide proof of identity or information to initiate utilities. This debt does not belong to me. Bonneville Collections and XXXX XXXX XXXX XXXX have destroyed my name and credibility. Theyve gone so far as to place this fraudulent debt on my credit report. Ive already had a pay a fraudulent debt with XXXX XXXX XXXX because someone initiated utilities with them too. XXXX XXXX does not have the customer come into their location to make sure the identity of the person requesting services matches state/government issued ID. These actions, by XXXX XXXX, XXXX XXXX XXXX and Bonneville Collections have caused XXXX, XXXX and tremendous XXXX resulting in XXXX. I have contacted XXXX XXXX of XXXX. I will be looking for other agencies to contact about what has been allowed to happen to me.
05/13/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	AZ 85379	Web
On XXXX/XXXX/16 I sent a letter to Bonneville Collections requesting validation for an entry on my credit report. I 've attached several supporting documents as well as the letter I sent them. According to the USPS tracking number, they signed for my letter on XXXX/XXXX/16. I then waited 4 weeks from that date hoping to hear from them, which I did not. After the 4 weeks I filed a dispute with XXXX and XXXX, fully outlining everything that has taken place and including copies documents that I sent Bonneville. The XXXX bureaus started a dispute on my behalf. During the time my XXXX credit reports of both bureaus described above where updated by Bonneville. They never validated the debt, and during this time that they are supposed to be doing such, they made changes to my reports. According to the FDCPA act they are to suspend collection activities until validation as been supplied. Furthermore, upon looking into this company, they are NOT licensed or bonded in my state to be operating as a collection agency. You can view the XXXX code in my letter. So not only are they violating FDCPA laws, but they are also violating state law.
01/03/2020	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	ID 83201	Web
XX/XX/2020 I received my first phone call and " notification '' from Bonneville Collections out of XXXX Utah, XXXX XXXX, Idaho and XXXX, Idaho. when I returned their message. I spoke with a, what sounded like a " XXXX XXXX '' although he didn't clearly state his name. When I spoke with him regarding the debt. I explained I had received no information notifying me that Bonneville Collections had this account. He rudely told me they sent a notice in XXXX. To which i said I had not and requested a new one. He refused. I explained to him I live in an apartment complex, this is common and it is my legal right to have a letter telling me the proper information. He still refused and hung up on me. I am aware of the debt owed to the original debtor, however I was not notified of Bonneville Collections taking over the debt. I simply was exercising my rights as a consumer and debtor by requesting information. I have dealt with Bonneville Collections in the past. They are ruthless and do not follow proper debt collections protocol. Also, infringe upon the consumer rights. Their business practice lack ethical and professional tactics.
03/16/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	UT 84043	Web	Servicemember
When they originally called they actually called my in-laws who would not give them my number, when I called them back she did not tell me it was an attempt to collect a debit or anything of that nature. Basically jumped right into making payments. In XXXX 2005 I received some charges in which I was to pay some fines, over the course of a few years I made payments, and when I filed my taxes they took my state return. I assumed since I was n't getting returns that they were still taking them, I was just contacted today for this debit ( 11 years later ), according to them they have sold my account 3 times and have failed to find me, yet I 've lived in the same county for 8 years, gone to school, applied for loans, I have phones and bills in my name, not to mention a simple google.com search brings up my information. The original debit is for just under {$900.00} now they want me to pay over {$1300.00} for their collection costs. They were able to verify my address in XXXX XXXX, Utah. I do not have any type of documents and when calling the court house they have destroyed my file therefore there is nothing left of this case.
04/23/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	ID 83401	Web
I received two bills from XXXX billing and collection. Date on letter was XX/XX/XXXX. I received the notice XX/XX/XXXX. Responded to both notices I received. Document for medical imaging was paid through a financial assistance program through the hospital XXXX. in Idaho falls. For XXXX XXXX XXXX. I was under payment arrangement with hospital. Hospital failed to contact me sent bill to collections. Asked collection agency to validate both debts. Never received any confirmation. I went into company approximately XX/XX/XXXX I asked them to send me a letter validating the debt. I was told they don't send letters out and if I wanted written communication I would have to leave a self addressed stamped envelope. Said they would communicate via email. Gave them my email. They have not communicated with me at all. I don't see how this is fare practice. I would also like to fine a complaint about mountain view hospital. I pay my bills. I tried contacting them to continue our payment arrangement. I left messages. They failed to contact me and sent my bill to XXXX billing and shipping. Who are rude and don't even validate
08/08/2017	Yes	Debt collection Medical debt	Threatened to contact someone or share information improperly Contacted you after you asked them to stop	ID XXXXX	Web	Servicemember
Approximately two weeks ago, XXXX from Bonneville Collections XXXX XXXX office contacted me regarding medical collections. Without seeing anything in writing, I was hesitant to give her my payment information ( at the time she said it was approximately {$35.00} ). She stated a letter was already mailed to me. That may be, but I did n't have it in front of me or remember receiving it and asked it be sent out again. She refused saying it had already been done. She proceeded to raise her voice and talk over me and I requested again that the information be sent to me in writing and to not contact me by phone again. Today, X/X/2017, XXXX called me again, using my employer 's phone number, again requesting payment. This time for an amount exceeding {$1000.00}. I never received anything in the mail from Bonneville Collections after requesting it and was certainly confused as to how the amount could have changed so much without any new information being provided to me. So not only did she not comply with my request for written notification but she called me again using my employer 's phone number.
11/22/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CO 80234	Web	Older American
I got an email from XXXX XXXX on approx. XX/XX/XXXX saying I have a collection debt reported on my credit. I opened the report and it was for XXXX collection agency is Bonneville Collections, address XXXX XXXX XXXX, XXXX UT XXXX, XXXX for XXXX XXXX XXXX XXXX dated XX/XX/XXXX gong back 3 months. I responded to XXXX XXXX telling them that this is not my account, I haven't heard anything about this until XXXX XXXX sent me the email and I haven't lived in that area for over 20 years. I disputed the item through XXXX XXXX. I did get a phone call about a month or so again from some collection agency ( couldn't understand name ) and when they asked my name and I told them, I was told it was a mistake and they were looking for someone with a name similar to mine. They apologized for the mistake but I don't know which collection agency it was. Today XX/XX/XXXX there was a old derogatory item from I believe XXXX on there but I couldn't access it and after that amount of time it shouldn't be on there anyway. This is so disturbing as I have no idea why this is on my report.
10/12/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	UT 84045	Web
About 6 or 7 months ago, I began working at a company called XXXX. This company did door to door sales, for XXXX and XXXX. The company would hire employees on ( based on their will to work XXXX when employees would make sales -- the company would take you out of state on what is called a " spiff '' to reward you, and get you to sell their products in that state. After i realized XXXX didnt have the cleanest sales, nor wer they working with me personally to do better -- i decided it was time for me to quit and get a real job. XXXX XXXX that paid hourly ) I had made XXXX sale the whole time i worked there, it was TO MY MOM. I switched her to XXXX. NOT ONCE, did i ever go on a said " spiff '' with ikonik. They are trying to charge me for hotel fees, and travel fees -- and may i repeat I NEVER TRAVELLED WITH THEM. NOR did i ever stay in a hotel with them. They began to repeatedly call me and eventually threatened to send me to collectons in a voicemail, to which i got very angry. And spoke with them to explain it was NOT my debt. I never travelled with the company.
07/28/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	UT 84601	Web
Bonneville collection received notice of my written dispute in the 30 day time frame to send the debt back to original creditor as I dont know anything about this debt. I contacted the better business bureau and they confirmed their fax for me. They failed to send back to the original credit and instead illegally reported the debt to all 3 credit bureaus which each is a major violation. I demand immediate removal of this credit reporting to all the credit bureaus immediately. I have filed this complaint with the CFPB as an additional measure for this willful violation of disregarding the law. Here is a transcript of the fax sent to them. From : " XXXX '' XXXX Date : XX/XX/2019 at XXXX XXXX MDT To : XXXX XXXX XXXX Subject : Your fax to Bonneville Collections has succeeded Dear XXXX XXXX, Your fax to Bonneville Collections at XXXX has been sent successfully! Successful delivery of your fax was confirmed at XXXX XXXX Eastern Daylight Time on XX/XX/2019 Your fax included 1 page of coversheet with your text and 1 page of attached documents.
05/21/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84047	Web
Bonneville Collections is reporting a debt on my credit file that I do not owe. I have been disputing this account with them and have asked for validation multiple times and never received any response. In my validation notice I asked they please respond in 30 days from their postmarked day otherwise to remove it from my credit file. It has been well over a month and I have been very patient. No one has been able to validate this debt to me and that's because I paid for the services for the dentist office. I had insurance to cover this with a program they worked with. I wasn't told that there was an issue with it but now I'm thinking that they misapplied the payment resulting in them sending me to collections. I did my part and payed for the services through an insurance program. I have also attached the letter I sent to Bonneville stating that they must remove this if they did not get back to me. Reporting invalidated debt can constitute fraud under both federal and state laws and at this point they have not validated anything.
05/13/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	UT 84081	Web
Dear Sir/Madam, I am writing to file a complaint regarding fraudulent activity that has affected my credit report. Today, I received a notification from XXXX XXXX that Bonneville Collections has added a debt of {$620.00} to my credit report for a bill owed to XXXX XXXX XXXX. This debt does not belong to me ; it belongs to my former spouse, XXXX XXXX. I have already contacted Bonneville Collections and sent them a written request on XX/XX/2023, explaining that this is not my debt and that it belongs to my former spouse. However, despite my efforts, the debt still appears on my credit report. I am extremely concerned about the impact that this fraudulent activity will have on my credit score and my ability to obtain credit in the future. I request that you investigate this matter and take action against the parties responsible for this fraudulent activity. Please let me know if there is any additional information that I can provide to assist in this investigation. Thank you for your prompt attention to this matter.
05/15/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OR XXXXX	Web
On XX/XX/XXXX of 2020, I looked at my XXXX credit report, and noticed a collection account from Bonneville Collections in Utah. I wrote them a letter requesting validation of this debt on the same day, requesting information that would prove that I owed this debt. I sent the letter by certified mail, and received a delivery receipt showing that it was signed for on XX/XX/2020. Under the terms of the Fair Debt Collection Practices Act, 1 USC 1692g Section 809 ( b ), I have the right to receive proof that I owe this debt, or, upon failing to receive such proof, to have it removed from my consumer credit reports. What happened, however, is that Bonneville responded by indicating on my XXXX credit report that I was disputing the collection. I clearly stated in my request for validation that I was not disputing this account, but rather requesting validation under the above mentioned section of the FDCPA. The entry is still being reported, even though 30 days passed without response from Bonneville.
04/14/2017	Yes	Debt collection Auto	Disclosure verification of debt Not given enough info to verify debt	UT 84070	Web
Bonneville contacted me by phone on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX. I had agreed to set up payment IF I received information regarding the debt for my record keeping purposes and I did send in one payment in XX/XX/XXXX before I received any information. AS of today, I have not received any mail notifications, and I have been on the lookout for them. I spoke with Bonneville today and again requested a copy of a statement but the agent continue to steer the conversation to making payment arrangements, which I believe is unfair. You have stated that the notices have been mailed but I receive mail every day and there is nothing from Bonneville. Provided address to agent in XX/XX/XXXX and as of XX/XX/2017. The agent kept steering me to set a payment and even told me that now that I am behind the monthly total is raised {$3.00} more dollars. I kept steering back to getting a copy of a statement. This is needed for me to know where the initial total is so when payments are made I can calculate owing.
09/22/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	CA 91932	Web	Servicemember
A random collection from Bonneville Collections of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, UT XXXX XXXX : XXXX, XXXX XXXX CEO, showed up on my credit report with no account number, original creditor or contact information. I wrote twice requesting Proof of Contract that Bonneville Collections was entitled to enforce a commercial claim against me. 3 months passed and they did not respond. I called, explained the FDCPA and FCRA that this was fraud. They have refused to provide any proof that I signed any contract or agreement that I owe them or the original creditor anything. They have refused to remove the collection. They are in direct violation of both the FDCPA and FCRA. This has caused me serious financial harm in the loss of low interest loans, lowering of my credit limits and scores and increases in my interest rates. I am a XXXXXXXX XXXX XXXXXXXX XXXX veteran. This has caused myself and my wife XXXX XXXX XXXX on top of financial problems. Please help! Kind Regards, XXXX XXXX XXXX
04/01/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	ID 83686	Web
I disputed with XXXX boneville collections years prior it recently reappeared on my credit report. This was done with out proof of certification of accuracy and with out notice to me as the consumer both are direct violations which provide awards of XXXX per violation. On XX/XX/XXXX i received a email replying from a dispute I submitted by email in early XXXX. This was a third attempt after 2 calls to the company in which they would not remove the previously deleted account. The email stated the account would be deleted and had been flagged as a deletion. They stated I have like the item to remove any credit reporting from Bonneville on this Idaho power, AS SOON AS we transmit to credit bureaus.. NEITHER XXXX NOR BONEVILLE collections provide notices or results when reinserting the account. Boneville has stated it will be removed again however does not give a time of action. This is hurting, y credit worthiness in a time when I am looking for a place to rent and buy a vehicle.
12/01/2022	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	GA 310XX	Web
Address XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Phone ( XXXX ) XXXX WRONG : -- - Date Opened XX/XX/XXXX Responsibility Individual Account Account Type Open Account Loan Type XXXX XXXX Date Updated XX/XX/XXXX WRONG : -- - High Balance {$180.00} Original Creditor XXXX XXXX XXXX : -- - Past Due {$280.00} Pay Status >Collection Estimated month and year this item will be removed XX/XX/XXXX -- - I have spoken to XXXX XXXX and they state the amount owed is wrong, in fact, I don't have a balance because they were charging me for months I did not live at the address. My bill was paid when I moved. I have never received a bill or notice of this and XXXX XXXX had my forwarding address. Bonneville changes the amounts and dates to keep this on my credit. This was a XXXX account, paid in full at the time I moved. I spoke to the Utility commission and XXXX XXXX removes these accounts after 4 years. Bonneville knows this account collection is fraudulent but keeps pursuing this.
10/18/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	WA 98408	Web
this company ( Bonneville Collections ) has failed on multiple levels on the validation of this debt. I have the letters stating the amounts owed are between $ XXXX-XXXX in interest alone every time i 've gotten correspondence from them. Original amount is {$240.00} per original creditor yet they claim its $ XXXX-XXXX??? thats THEIR fees and charges. What gives them any lawful right to do this? .. violation of fdcpa 808 ( 1 ) since i NEVER HAD A contract with the original creditor, so how can they legally do this?. i also have credit reports from XXXX and XXXX for the same dispute cycle stating different amounts owed. How is this possible if their supposedly '' verified!? '' remember all account info is supplied by Data Furnishers per FCRA 623 NOT the Bureaus responsibility. Also the account they have been claiming was from the original creditor is wrong! as i have the original creditor own statement and account number is XXXX digits off.How is it then Validated?
03/09/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	LA 701XX	Web
COLLECTIONS Account Details Last Reported XX/XX/XXXX Collection Agency BONNEVILLE COLLECTIONS Original Creditor XXXX XXXX Status Open Opened Date XX/XX/XXXX Closed Date -- Responsibility Individual Account. Balance {$0.00} High Balance {$96.00} Remarks -- Creditor Contact Details XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, UT XXXX Account Details Last Reported XX/XX/XXXX Collection Agency XXXX XXXX XXXX Original Creditor XXXX XXXX Status Closed Opened Date XX/XX/XXXX Closed Date -- Responsibility Individual Account. Balance {$0.00} High Balance {$43.00} Remarks Account paid for less than full balance Account Details Last Reported XX/XX/XXXX Collection Agency XXXX XXXX XXXX Original Creditor XXXX XXXX Status Closed Opened Date XX/XX/XXXX Closed Date -- Responsibility Individual Account. Balance {$0.00} High Balance {$77.00} Remarks Account paid for less than full balance Creditor Contact Details XXXX XXXX CO XXXX XXXX XXXX XXXX XXXX, WI XXXX ( XXXX ) XXXX
02/25/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	OR 97220	Web	Older American
I was shocked to discover that the interest being charged was more than the actual medical bill it self! When my initial debt went to collections I asked this company via their rep XXXX, " how is it legal for you to charge so much interest on medical debt? ". XXXX told me that their collection practices were legal and that I should contact my state to change the law! I am not disputing an actual copay due the medical provider. I AM DISPUTING THE INTEREST THIS COMPANY IS CHARGING. It is my understanding that excessive interest can not be charged for medical bills. A {$440.00} bill has turned in to {$770.00} due to Bonneville Collections ' exorbitant interest charges. If I am already under water due to medical challenges with their attendant copays how in the world can I be expected to pay such absurd gauging interest? I WANT THE INTEREST CHARGES REMOVED AND THIS DEBT COLLECTOR STOPPED. THIS IS IMMORAL AND SUPPOSEDLY ILLEGAL IN OREGON!
02/06/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	WA XXXXX	Web	Servicemember
My medical bill is actually from federal workmens comp personal injury with XXXX XXXX So the collector sued me and my husband but we never got the summon. I had to go down to clerk downtown and get copies of of declaration of service and funny they said we my husb and i accepted its XX/XX/2016 at XXXX XXXX.. a Monday.. well only the dogs are home at that time of day. also its my debt. For my personal injury. Why are they suing my husband. I have insurance with VA. And we also have his. I sign the paper that i will be responsible for the bill. Also, the same bill is Also being mitigated in superior court for XXXX. It has been there for a while. So in the end the collectors will get 2 payments! They wont work with me either to pay it off.. and since i am XXXX XXXX XXXX cuz of my XXXX from the service. This XXXX started yelling at me and calling me rude and he said he will flag all my calls because i am just wasting their time.
06/06/2021	Yes	Debt collection Medical debt	False statements or representation Impersonated attorney, law enforcement, or government official	ID 83646	Web
In XX/XX/XXXX a debt was brought on against from Bonneville collections for about {$600.00} and is now {$910.00}. They have repeatedly harassed me with fake court documents and the most recent on XX/XX/XXXX a former supervisor of mine was served with papers by a sheriff from an attorney representing Bonneville collections to garnish my wages after 5 years since they served me with fake papers which the XXXX XXXX XXXX confirmed were indeed fake. It is my understanding that before such legal actions to garnish my wages can occur that I must be served with certified court documents first. This debt is ridiculous in the first place and should be removed as it stems from dental visit in which I was left with a fractured XXXX in my mouth XXXX not a common XXXX fragment ) and was lied to about it and the dentist chose to try and cover it up by prescribing me almost XXXX pills for the pain.
08/13/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	UT 84106	Web
Bonneville Collections is collection on a bill they say I owe to a dental company i have never been to, in addition this XXXX company has sent me bill for other people and then a bill for me showing a XXXX balance. They bought this " debt '' from another XXXX and mixed up patient ledgers and do n't know what patient had what work done, but because I have a similar name to one of their patients sent me the bill. They refuse to send me original patient ledgers for this " XXXX '' they keep sending me ledgers from the XXXX office who I have never been too. I have also sent this collection company a letter to not call me by phone and they called me today XXXX/XXXX/2015 from phone # XXXX. They refuse to provide me with original ledgers from my real XXXX showing what work was really done in my mouth and keep sending me a fake ledger from another XXXX office i have never been too.
03/30/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	UT 84404	Web
I have an open delinquency from Bonneville Collections that lists XXXX XXXX XXXX as the original creditor. The only time I've worked with XXXX XXXX XXXX was nearly 3 years ago when I moved out of a home that I rented from them. The company asked me to move out and I moved out as per their request and left the house in considerably better condition than it was when I moved in. My rent was paid in full and they never returned my deposit. The company has not attempted to contact me in any manner. I have had the same phone number for 6 years and have put in official change of address with the post office so if they had mailed me anything, I would receive it. There is absolutely no reason I should have an open account with them. Please investigate and remove from my report. I am working very hard to repair my credit and this has set me back incredibly. Thank you.
05/12/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84663	Web
Bonneville Collections is reporting an account on my credit file that I have paid. I have settled this debt with Bonneville and am asking that they please remove the account from my credit file. As granted by the FDCPA, I have the right to dispute this account. I am aware that as the original furnisher you have the ability to report this account to the credit bureaus as you deem necessary. Furthermore, you have the ability to remove any accounts since you are the furnisher. I have settled the debt and am asking for a deletion letter. Please provide a letter that states this account should be removed from my credit file. If I don't receive a response in 30 days, I will have no alternative but to exercise whatever rights and remedies we have under the law to enforce the removal, including but not limited to institution of legal proceedings against you.
12/14/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	UT 84043	Web
I am concerned about the collection attempts of an alleged owing balance. Over the last few months I have received numerous calls from XXXX XXXX about an owing balance on an account that I 'm not familiar with. As I do with all unfamiliar collection attempts, I asked her to send me the information so I can review and verify. On more than XXXX call, I provided her my employment address as follows ; XXXX XXXX XXXX XXXX XXXX. XXXX, UT XXXX XXXX XXXX I have still not received any information around this " collection '' and in my last conversation was told that I can come pick up the information but you will not mail it. That is very concerning. I am happy to review the claim, but I ask again that you mail me the information as requested to the above address. Thank you for your assistance with this matter and I wait for your information.
10/02/2015	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	ID 832XX	Web
The have XXXX offices. I told the lady to contact me in a week and i would hopefully have a better idea or have something to put down. Then she tells me they put it down in the computer but still I keep getting phone calls two or three times a day. I talked to the guy in XXXX and told him last week I would hopefully have something by the first and again phone calls from both places everyday. Again I talk to the guy in Idaho falls he is rude. I do not work. He does n't want to make small payments with me and when I complained about them continuing to call me over and over he said well if you paid this we would stop calling you. This was this morning. I told him to stop calling and I would give them something as soon as I got some money. Right before I wrote this complaint against them they called me again. It 's bonneville collections
06/20/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	CA 922XX	Web
This account originally belonged to XXXX XXXX and was bought by Bonneville Collections. According to XXXX the first delinquency occurred in XX/XX/XXXX therefore this account should have been removed from my credit file in XXXX of of XX/XX/XXXX. Per Idaho 's statute of limitations : " Breach of contract for sale under the UCC : 4 years. Written contract or liability : 5 years. Contract or liability that is not written : 4 years. NOTE : The time period begins as of the date of the last item, typically a payment or a charge under a credit card agreement. A written acknowledgement or new promise signed by the debtor is sufficient evidence to cause the relevant statute of limitations to begin running anew. Any payment of principal or interest is equivalent to a new promise in writing to pay the residue of the debt. ''
08/30/2021	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	PA 18102	Web
I was notified by your company on XX/XX/2021 regarding an alleged debt. I have reason to believe I do not owe this debt because the alleged debt is not accurate, my insurance company has settled on XX/XX/XXXX, XX/XX/2021 as EOB recorded I request all of the following information be provided to me by mail : 1. The amount of the alleged debt ; 2. The full name and mailing address of the original creditor for this alleged debt ; 3. Documentation showing you has verified that I am responsible for this debt, or a copy of any judgment ; 4. Documentation showing you is licensed to collect debts in [ Pennsylvania State ]. Because I am writing you within 30 days of being notified by your company about this debt, you must cease attempting to collect this alleged debt until after you have provided the requested information.
10/17/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	WA 98444	Web
My complaint is with Bonneville Collections Agency Inc at XXXX XXXX XXXX XXXX. XXXX XXXX. XXXX, ID XXXX. On two occasions this year, on being today XX/XX/XXXX @ approximately XXXX pm XXXX, I was threatened with legal action for refusing to give my employment information when I called to make a payment on the accounts the agency holds with my name on them. The representative who threatened me went by the name of XXXX, whom stated, " If you do not give us your employment information we will not set up arrangements with you and we will give the accounts to our attorneys who will take legal action. '' I made the payment with XXXX over the phone using my XXXX XXXX Card and ended the call. I called back and escalated to a supervisor who told me his name was XXXX, and he apologized for his employees conduct.
11/09/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	UT 84096	Web
Bonneville Collection Agency is trying to collect a debts from XXXX on XXXX court fines that were paid in XXXX. Unfortunately I threw out all records of payment about 2-3 years ago. Since no one had made any attempt to contact me in 10 years, I was certain the matters were closed. The amounts of the fines originally were between $ XXXX {$500.00} and now with 12 years of interest accrued are around {$1500.00}. On speaking with the representative originally she acknowledged that at least XXXX of the files was so poorly documented that she could n't understand what was owed. She also told me that it actually appeared to her that I should not owe anything to her and she would have someone else look at it. I was just contacted again and told that I needed to pay the full amount, but I refused.
05/04/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	FL 32751	Web
This complaint is against the company " Bonneville Collections ''. They are currently reporting two u npaid debts on my credit report totaling {$490.00} but I have never had any dealings or communication with this company so there is no reason for them to be reporting an unpaid debt on my credit report. The first account has an account number of XXXX and a balance of {$290.00}. The second account has an account number of XXXX and a balance of {$200.00}. They were both reportedly opened in XXXX XXXX . I 've done some research online and I have only come across negative reviews and complaints by other consumers who have been harassed and scammed by this company. I will not give my money to a company I do not recognize and who will not tell me why they want me to pay them.
03/13/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84047	Web
The company claimed I owe Bonneville Billing and Collections Inc for medical services rendered to my wife which I have no knowledge of any such services. They claim that since I am married to her the debt is joint but in fact the state of utah is not a common property state and I signed no document that I will pay for the said services. The debt is not joint but they filed falsely claiming I owe them and am responsible for it. My wage is currently being garnished unlawfully by them armed with the knowledge that I was never treated by them nor did i sign any documents that i will take responsibility for the debt. they are frauds and they think I don't know the law. I am also filing a complaint with AG 's office in Utah. they need to cease their illegal activities.
11/21/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 93311	Web
I am in collections for a utility in a city and state that I have never lived. The collections agency said I had to call the police and report identity theft. I called the XXXX Police and they said since it is XXXX account and not total identity theft it is most likely an error. I have disputed the debt multiple time with the collector and with the credit agencies but each time the debt collector reaffirms that this is my debt. I have never lived anywhere near XXXX Idaho, where the original creditor says the account was opened. I asked for proof of identification that was used to satisfy opening the original account and no one can provide me with any of those details. This is not my debt and it is damaging my credit as it is the only negative item I have.
05/12/2017	Yes	Debt collection Auto debt	Written notification about debt Didn't receive enough information to verify debt	UT 84070	Web
XXXX Have requested several times to be provided with a Statement for this debt, I have requested and they have assured me that they will be mailing a statement for my records that w ay I may know ( in writing ) the tot al owing and the payment plan prepared ( again in writing ). Both times the agents have assured me they will mailed and I have confirmed that they have the right address. Both times the agents have pushed for me to make a payment and even increase the payment amount with the assurance that they will mail me a statement but they receive my payment and dont send me any statements or debt information. Each time I have made a request the agents have mentioned that they will provide a statement but they circle back to payment arrangements.
09/21/2021	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	CA 920XX	Web
XX/XX/XXXX I sent a certified letter XXXX to Bonneville. They never responded to multiple requests for verification of the alleged debt. I have not resided in Oregon in over 8 years. on XX/XX/XXXX I sent a second follow up letter demanding that the inaccurate unverifiable account be removed from my credit. no response yet Bonneville continues to maintain this disputed account on my credit report. I contacted XXXX XXXX XXXX to inquire about such debt and was informed they were unable to locate any account in my name. Only one with my mother 's name with her former address from back in XXXX. I do not owe any such debt and have been continually ignored. this account should not be on my credit report as it violates Federal laws and no proof exists.
08/09/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	MA 02169	Web
I was living at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I had a XXXX account which I requested be closed when I moved to XXXX XXXX XXXX XXXX XXXX, XXXX. The account was not closed and whoever lived there used my name to receive services from XXXX XXXX and it went to collections. I moved back to my home of XXXX in 2010 ( about 4 or 5 months after moving to XXXX, XXXX to stay with a friend while I prepared to move back to XXXX ). I have tried to get the account removed from my credit report and XXXX is claiming they verified the debt. I do not know how that is possible given the circumstances I already explained. I want Bonneville Collections to remove this incorrect debt information from my credit report. Can you help me please?
01/01/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	CA 90028	Web
I received notice that I owe Bonneville Collections XXXXin regards to acct # XXXX I informed them that I was exercising my right to discharge debt under HJR 192 73-10. Also 18 USC 8 all debts are the obligation of the UNITED STATES. Also by being a third party debt collector they are in violation of the FDCPA ( Fair Debt Collection Practice Act ). Violations 806,807 ( 2 ) ,808,807 ( 11 ) 809,812.it has become a burden and creating stress which is causing physical damages to my body. Also they in violation of 15USC 1692 ( c ) a 15 USC 1692 ( b ) 2 b ( 5 ) 15 USC 1692 ( d ) 215USC1692 ( g ). This added stress is creating a hardship on me and my family. they told I have no rights and they are exempt from these laws.
10/28/2020	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	OR XXXXX	Web	Servicemember
On XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, I made formal written requests to Bonneville Billings and collections to stop contacting me and attempting to collect of a debt that I discovered was due to my identity being stolen. Bonneville Billings and collections responded with pursuing legal action against me on XX/XX/XXXX. That was suspended due to Covid 19. Since then, I mailed records of my police records and identity theft affidavit to Bonneville collections with another written statement informing them that this very bad old debt was a result of identity theft. Today on XX/XX/XXXX, I received a re-scheduled date of the small claims hearing where they are during me for this very bad debt.
11/24/2020	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	UT 84058	Web
I have a garnishment in place from Bonneville Billing and Collections. They called me offering a Payment Plan. The amount they quoted me in no way reflected the total amount of the garnishment minus any of the amounts withheld from my paychecks. The collector couldn't adequately explain to me how they got to the total they were quoting me. They stated the reason they were offering the plan was due to them receiving notice from my Payroll that I had been terminated. Once I advised them this was not true, they immediately reversed their offer to place me on an affordable Payment Plan. The collector misrepresented himself as the owner of the company and was condescending and would talk over me.
06/15/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT XXXXX	Web
Bonneville Collections is reporting a debt on my credit file that I do not owe. I took a look at my credit recently and noticed this debt, I immediatley called and settled this debt with them. Once I had settled it I had requested this debt be removed and I was told to put in a written request which I did but I never heard back. I am aware that Bonneville can report to the bureaus as they deem necessary and I ask they remove this debt. This has been settled and paid and now ask they remove this. If not removed, I will have no alternative than to exercise whatever rights and remedies I have under the law to enforce the removal of this debt, not limited to legal proceeding against Bonneville.
03/04/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	OR 97006	Web
I obtained my consumer report on XX/XX/21 and I have a collection account reporting that I believe is inaccurate and not fair to my consumer rights. I do not consent for my information to be reported to non affiliated third parties. This inaccurate reporting to the bureaus of my information needs to be stopped immediately according to 15 U.S.C 6802 section ( b ) I have this consumer right according to 15 U.S.C 1681a section ( b ) I have the right to authorize exclusion any information or credit given to me as the consumer from being reported. My information being reported is not only inaccurate and impacting my life as a consumer but is causing me incredible amounts of emotional distress.
12/28/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Sued w/o proper notification of suit	ID 83442	Web
I paid the debt I owed to the collection agency on XX/XX/2016. I called to inform them that the debt had been paid through the actual place I had accrued the debt. The debt company then informed me that they were already taking me to court in an attempt to collect this debt that I have already paid off. They said that they would settle with me for {$400.00} to pay for the legal fees. I told them that I would not pay any legal fees because my debt with them has been paid off. I have not received any notice regarding them taking this debt to court other than them telling me over the phone after I had already paid the debt in full. I feel that this has been very wrongfully dealt with.
06/20/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	CA 922XX	Web
This complaint is an update to a complaint I filed recently again Bonneville Collections on behalf of XXXX XXXX XXXX. I forgot to mention that this debt is reported as " educational '' but in fact it was for rent at the student apartment housing. At the time, I gave notice to XXXX XXXX that I needed to break my lease and they charged me for 2 months rent plus damages that never occurred. The original amount was about {$1500.00}. I requested a payment plan in exchange for releasing my transcript but they refused and promptly sent my account to collections. This was in 2015 but Bonneville Collections has since purchased the debt, inflated it by thousands of dollars and reaged it.
08/20/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	ID 83686	Web
Approximately XXXX or XXXX XXXX, I called Bonneville Collections to pay what I owed with them. I was attempting to get a mortgage and the debt needed to be paid. I asked them if I was paid with them and the operator responded that I was paid. I never heard from them again. Fast forward to XXXX XXXX, I called on a separate issue and was then told I owed a few hundred dollars from an account in XXXX! I was never told about this, never billed. Now they want interest paid when they never billed me and told me I did n't owe anything! Now they 've reported these accounts to the credit bureaus before responding to my dispute, before giving me a chance to rectify this situation.
10/01/2020	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	ID 83401	Web
Bonneville Collection stated they called when they didnt and left voicemails which they did not and they stated they sent a letter on the XXXX of XXXX after a missed payment of XXXX $ on a debt that was down to about XXXX $ at the time of the XXXX of XXXX which was never received they then filed with the courts on the XXXX of XXXX. Because of a filing fee and lawyer its now XXXX . When I noticed I hadnt had the money taken out they stated that legal proceedings were already being taken and were quite rude. They said they could serve me at work and wanted to know where I worked and when I made more payment arrangements with the lawyer started calling me at work.
01/15/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	ID 83634	Web
On XX/XX/XXXX I sent a letter to Bonneville Collection to help me understand what this account is and get them to verify the account. There has been no response from this company and have sent a letter on XX/XX/XXXX, XX/XX/XXXX. The balance has changed every month since I started checking my credit report on XX/XX/XXXX the balance was {$180.00}, XX/XX/XXXX {$190.00}, XX/XX/XXXX it was {$190.00} and my last report was XX/XX/XXXX of {$190.00} 1. This account shows collection show how is the balance increasing every month 2. Although it shows on my report that it was disputed there has been no reply from this company to any of my letters. How can this be
07/07/2016	Yes	Debt collection I do not know	Taking/threatening an illegal action Sued w/o proper notification of suit	WA 98902	Web
I just received a notification from my payroll department of a judgment for garnishment in the amount of XXXX. I NEVER HAVE BEEN SERVED OR SENT A CERTIFIED LETTER NOTHING. Had I been notified of this debt I would have acknowledged or objected depending on what the debt is for!! Now my payroll director will be deducting XXXX $ every paycheck. I am a single mother who if I have to pay this along with my other bills and obligations will cause me to lose my house!! I work XXXX jobs and I 'm obtaining my XXXX XXXX. This is illegal! I was never given the chance to to object or even to take care of this debt on my own without getting my corporation involved!
07/20/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	OR 97223	Web
Bonneville Collections for a {$260.00} XXXX bill. Agreed to make XXXX payments XXXX in XXXX 2016 and the next in XXXX 2016. Made first payment of {$110.00} on XXXX/XXXX/16. Received a voicemail on XXXX/XXXX/2016 at XXXX. Returned phone call at XXXX on on XXXX/XXXX/16. Talked to a representive named XXXX. XXXX did not know why the collections company contacted me than demanded when will I be making a payment. I informed him that I just made my first payment a week ago. XXXX continues to ask me when will I make another payment. I let him know that this is harrassment to call and demand money when I just made a payment only a week ago.
06/21/2019	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	ID 83634	Web
Hello, on or about XX/XX/2019 I was contacted by bonneville collections of Utah. They had called and asked for me at work. It was roughly XXXX. During our conversation the collection agent repeatedly told me that quote I was not being a man, that I wasnt a good father, take care of this or else. That I was being a deadbeat dad. In a few different ways. I take this verbage as abusive language. My bosses secretary was standing right next to me as she was the one who handed me the work phone and couldnt believe that she had spoke to me that way. Again I believe most of not all people would consider this to fall under harassment.
09/12/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	MS 387XX	Web
I do not owe this debt. It is the result of identity theft. Ive tried reaching out to the debt collector, XXXX and CFPB. This debt does not belong to me yet noones taking action to remove it from my credit report. XXXX XXXX XXXX XXXX XXXX must be investigated for fraudulent practices. Ive been dealing with their attacks on me and my credit report since 2017. I have been consistently targeted by the XXXX staff. Take a look at the documents attached. This fraudulent debt collection agency doesnt provide an account number. This is done to gain access to consumers social security numbers. This company must be shut down.
01/10/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	AZ 85142	Web
On XXXX-18 I sent a letter of validation request to Bonneville Collections. In my letter of validation I specified that it should be in accordance with the FCRA ( an original consumer contract with my signature ). On XXXX-18 I received a response from Bonneville Collections which only included an itemized statement of services and charges of {$810.00} which they obtained from the original creditor XXXX XXXX. No contract with my signature was ever sent to me. As a result of medical procedures being listed on this statement, not only was this not proper verification but also a clear violation of my HIPPA rights.
11/12/2021	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	PA 18102	Web
Hi, This is is 3rd Notice regarding alleged debt, in past one i offered {$150.00} for one time payment as settlement just morally, not financial obligation so i'm asking collection agnecy for verification and resualt of disputed letter from creditor if the beleived i owe this alleged debt and still want collect the other amount instead of {$150.00} so incase not accepted my offer of {$150.00} and trying intentioally keep this alleged debt for lil while to collect interest or late fee so i can send all receipt to Pennsylvania Attorney General 's Office of Consumer Protection to determine that i didn't owe anything
08/08/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	GA 300XX	Web
There was a collection call from : Bonneville Collections XXXX XXXX XXXX XXXX XXXX XXXX XXXX UT XXXX. I was not notified that the call was an attempt to collect a debt. I recorded the call. The woman on the phone did not indicate that it was an attempt to collect on a debt prior to asking me private information. She was harassing me asking if I had a daughter named XXXX. I was not in Utah during the time the debt was incurred and the bill was in my name with a fraudulent address. I questioned the validity of debt but got no where and the caller made threats of making repeated calls in a rude an abrasive manner.
03/13/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84074	Web	Servicemember
On XXXX XXXX XXXX and XXXX XXXX received a summons for a debt from XXXX XXXX XXXX XXXX. Represented by XXXX XXXX XXXX XXXX XXXX XXXX XXXX. for a medical bill owed to XXXX XXXX srv. for XXXX. This medical bill was exclusively for XXXX XXXX and was paid by insurance Blue Cross of Utah regence. This medical bill for XXXX XXXX was not a family expence and XXXX XXXX is in no way liable for a personal medical expense per ut code XXXX. XXXX XXXX never recieved and medical treatment, prescription or any other services from original debter and should not be held responsible for any debt allegedly owed.
02/27/2020	Yes	Debt collection Auto debt	Threatened to contact someone or share information improperly Contacted your employer	UT 84043	Web
XX/XX/2020, Someone representing Bonneville Billing and Collections showed up to my work to serve me papers on a repossessed car. I was called down to the lobby over the inter com system. When I got to the lobby, the receptionist looked really uncomfortable and pointed at the person that had shown up. I asked him to go outside with me so that it wouldn't be in front of people I work with. We started walking tword the door and he said that he was there to serve me papers on a dept that was in collections in front of people I work with before we made it to the door.
10/07/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84096	Web
My daughter had XXXX XXXX at XXXX XXXX XXXX and they never sent or sent a CORRECT CPT code to blue cross blue shield. The insurance company stated they will pay it if XXXX XXXX will enter and send them the correct code. I contacted them a year ago to correct this and the insurance company faxed something to cottonwood and they never corrected. I now have BONNEVILLE COLLECTIONS coming after me for XXXX medical bill that my insurance company XXXX have paid. This has effected my credit very negatively I cant even apply to get a car or house because of an high balance
12/19/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OR 97225	Web
I paid {$210.00} to XXXX XXXX on XX/XX/2019. I have recently paid multiple debts. I work for a utility company myself called XXXX XXXX. In Oregon if you pay the debt through the utility company the interest is forgiven. When I paid my debt to XXXX XXXX XXXX, it was also through Bonneville Collections, the interest was forgiven. A large debt I recently paid off with XXXX XXXX through XXXX XXXX XXXX, the interest was also forgiven. However Bonneville Collections will not forgive my interest for this debt that has been paid in full. I want to dispute the interest.
11/18/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	MN 55343	Web	Servicemember
I been receiving phone calls of harassment, profane, abusive, vituperative language, threats of being sent to jail and prison, threats of XXXX and death from Bonneville Collections Debt Collection Representatives for a debt collection account from the original creditor XXXX XXXX XXXX XXXX for {$11000.00}. The debt collection account is a fraudulent account and not my account and is the result of identity theft. Reference Number : XXXX. Bonneville Collections is in complete violation of the Fair Debt Collection Practices Act ( FDCPA ) under federal law.
07/17/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	OR 97302	Web	Servicemember
Dont understand how a utilities s bill can be placed on credit reports. It has nothing to do with credit. I never obtained a loan or a line of credit. Never received notice that I had a delinquent XXXX bill. I was recently paying on my XXXX bill so the amount they claim I owe can not be correct whatsoever. XXXX never tried to contact me about a past due amount and when I checked my account awhile back I was up to date. So Bonneville Collections needs to remove there collection against my credit reports unless they prefer to pay more in a court trial.
02/20/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	OR 97015	Web
As of XXXX a collection company by the name of Bonneville Collections is sending me fraudulent mail with wrong spelling of name and address. Furthermore I called this collection company and they stated they have no collection account given under social security number. Bonneville Collections have yet to place this so called debt on any of the major XXXX credit bureaus since purchasing this so called debt which furthermore let 's me know this is a fishing fraudulent account. The amount of the debt which this company says I owe the amount of {$76.00}.
11/12/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	ID 836XX	Web
I had an ex open a utility account in my name using my information. I have disputed this several times. I never had a written contractual agreement with XXXX XXXX XXXX. I have disputed this account through the credit bureaus multiple times. I have letters from a room mate that states I was living in a completely different residence at the time the power account was opened somewhere else. I want this debt collection agency to cease all attempts to collect on this fraudulent account. As well as to discontinue reporting to all 3 major credit bureaus.
01/22/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	WA 98037	Web
NEVER REC ANY DUNNING NOTICE, ONLY NOTICE WAS MAILED TO WRONG ADDRESS, FOUND OUT ABOUT ACT FROM CHECKING CREDIT, CALLED BONNEVILLE TO NOTIFY NEVER HAD CHANCE TO PAY OR DISP BILL AND THEY DIDNT CARE. UPDATED MY ADDRESS WITH THEM, THEY SAID THERES NOTHIN THEY COULD DO AND STILL DIDNT MAIL ME NOTICE WHEN GAVE THEM UPDATED ADDRESS. LEFT NO OPTIONS, FELT FORCED TO PAY BIF W/O CHANCE TO DISP OR EVER SEEING ANY DUNNING NOTICE. I DEMAND DELETION. HORRIBLE ACT MANAGEMENT, ILLEGAL TO REP TO SOMEONES CRED W.O GIVING THEM A FAIR CHANCE TO PAY A DEBT.
08/08/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84070	Web
Worked with billing processor for 3 + months to resolve balance. XXXX sent by check from XXXX XXXX account which was not applied to correct account. Biller did not send claims to insurances based on coordination of benefits. Took all info into dental office to assist employee in billing claims properly. The {$1500.00} the insurance sent was received by dentist office but not applied to the correct account nor were the claims billed to primary, secondary and health savings account billed in the correct order based on insurance guidelines.
10/05/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	CA 94509	Web
I recently reviewed my credit report and found that this company ( bonneville collections ) has placed a collection account on my credit report for ; XXXX XXXX XXXX, in the Amount of {$200.00} I do not have any knowledge of this account and this company never sent me a notice to settle this or dispute this prior to placing this on my credit. By law they should have sent a letter giving me 30 days to do this. I have contacted them by email about this issue and have not received a response. ( See attached file of email sent to company )
06/06/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OR 97060	Web
I requested debt validation/verification from Bonneville Col lections. The amount and orginal creditor did not correspond with any information I had in my files. My first request was received by registered mail on X/XX/2017 , my send request was received by registered mail on X/XX/2017 . I provided my current address and identifying information. They have failed to respond to my requests. In addition, with each letter I have sent requesting verfication, they have marked my Credit Bureau account disputed/verified/resolved.
12/14/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	UT 841XX	Web
XXXX XXXX ( XXXX XXXX XXXX ) & Bonniville Collections XX/XX/2018-XX/XX/2018 I am being charged for something my XXXX & my self has paid for in which I did not get the full complete service. It was sent to collections and is gaining interest each month & has ruined my credit. I have put in Multiple Disputes to XXXX as well as XXXX and have been denied even though I show proof and claims from my insurance and bank statements. I have reached out to both XXXX XXXX and bonniville but they still will not give me a break.
04/24/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	AZ 863XX	Web	Servicemember
On X/XX/17 I submitted a complaint CFPB # XXXX in which I disputed the validity of the debt with the original creditor XXXX XXXX . XXXX XXXX failed to respond within 30 days and per federal regulations all attempts to collect on this debt must cease and desist. The item associated with this debt I do not owe is showing on my XXXX and XXXX credit reports. Please immediately delete this item related to XXXX XXXX from my credit repo rt ( s ). T hank you for your attention to this urgent matter.
11/14/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	MN 55343	Web	Servicemember
I am receiving phone calls of harassment, profane, abusive, and vituperative language, threats of XXXX XXXX XXXX XXXX XXXX from Bonneville Collections Debt Collection Representatives for a debt of {$11.00}, XXXX from XXXX XXXX XXXX XXXX. The debt isnt my debt and is the result of identity theft. The Bonneville Collections debt collection account isnt my debt collection account. Bonneville Collections is in complete violation of the Fair Debt Collections Practices Act ( FDCPA ) whichs a violation of federal law.
04/22/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	TX 75228	Web
On my XXXX credit report, it shows two collection accounts that 1. Was paid by an attorney for a car accident insurance settlement 2. I have never received a statement showing that it had not been paid in full by my attorney 3. I believe these accounts were removed from my credit report and have now reapppeared. The two collection accounts are as follows : A. Bonneville collections for {$240.00} B. XXXX XXXX for {$320.00} I can not get any information from the credit bureau regarding these accounts. Thank You
11/02/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	MN 55343	Web	Servicemember
I am receiving phone calls of harassment, profane, abusive, and vulgar language, threats of jail, prison, XXXX, and XXXX from Bonneville Collections Representatives in regards to a debt collection account thats a fraudulent debt collection account, not my debt collection account, and is the result of identity theft. The debt collection account is fraudulent and from the result of identity theft. Bonneville Collections is in violation of the Fair Debt Collection Practices Act ( FDCPA ) under federal law.
07/27/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	UT 84104	Web
Bonneville collections in XXXX XXXX XXXX Utah continues to try and collect on the debt that does not belong to me to the tune of over {$2800.00} for a supposed ambulance ride that I have never taken I have talked to these people and talk to the credit bureaus and told them it is not my debt I've never was in an ambulance and never needed an ambulance they have failed to prove or show me any type of picture ID or identification of mine or signature of mine that agreed to services or a photo or anything
05/13/2017	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you in a state where you do not live or did not sign for the debt	OR 97224	Web
On XXXX XXXX , XXXX in the evening, a collector came to my parent 's address in XXXX Idaho. I no longer live in the state, and stated that I was being sued due to a debt that I owe. The collector stated it wa s for Bonneville Collections. The collector shared my name and personal information with my parents and asked wher e I was and was living now. I feel this violates many laws and regulations set out and my privacy rights and was very unprofessional. I have had no knowledge of this debt.
02/03/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT XXXXX	Web
Bonneville Collections is reporting a collection on my credit file that is inaccurate and must be removed. I recently checked my credit and noticed this debt reporting. I tried calling and nobody could give me any information about this debt. Well apparently it is medical debt. I never signed or gave Bonneville Collections a HIPPA patient release form allowing them to report on this medical debt. That is a HIPPA violation and this is unlawful. This collection must be removed immediately.
04/29/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84119	Web
Bonneville Collections and XXXX XXXX are both reporting a debt on my credit file and it must be fixed immediately. I recently took a look at my credit and noticed that both Bonneville Collections and XXXX XXXX were reporting the same debt. This is a clear violation under the FCRA. If this is not resolved within a timely manner I will have no other option but to consult with the Attorney General and consult for legal suite . They are both in violation and this must be fixed.
02/02/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	ID 83704	Web
Bonneville Collections in XXXX Idaho refuses to provide me with the names of the original creditors and the amounts so that I can verify the debts. All they will provide me with is the total amount due and no names of original creditors. They refuse to do so saying that they do n't have my current address and until they have it they will not give me that information. I have a recording of our conversation as proof of this refusal to provide me with the information.
01/23/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OR 97504	Web
After pulling my XXXX credit reports on XX/XX/XXXX I found BONNEVILLE COLLECTIONS holds a debt against me for XXXX XXXX XXXX in the amount of {$540.00}. It states the first delinquency date is XXXX XXXX, XXXX. I personally have never contracted any services from XXXX XXXX XXXX. I have never had any utilities in my name in the XXXX XXXX XXXX I disputed this collection and was denied. I am seeking for it to be removed because it is negatively affecting my credit.
12/22/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	UT 841XX	Web	Older American
I discovered this {$610.00} debit on my credit report witch was a utility debt from my ex wife So I paid off, and receive a letter from collection agency saying that I do not owe anything. I have sent this letter to all XXXX agencies, and never get any answer from them. This has been 5 years since I have paid the debit, and it still showing in my credit report as unpaid on XXXX AGENCY So my credit is lower then it should be only because of this derogatory item.
12/20/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	TX 778XX	Web
Originally post on here about XXXX XXXX about a bill received. I got a letter from XXXX XXXX and agreed to work with Bonneville collection after receiving a notice that my account was overlooked in error. I called Bonneville to make payments on auto-pay until debt was paid off. I now have a collection showing on my credit and payment as well as card is on file with Bonneville. Want this removed and someone from their department to reach out to resolve this.
06/09/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84118	Web
Bonneville Collections and XXXX XXXX XXXX XXXX are double reporting a debt. I recently took a look at my credit and noticed that Bonneville and XXXX XXXX are double reporting a repo. This is a violation under the FCRA and the FDCPA. I ask that this be resolved immediatley as they are severely affecting my scores unfairly. I am aware that both Bonneville and the XXXX XXXX report to the bureaus as they deem necessary so I need this to be fixed immediatley.
06/26/2021	Yes	Debt collection Auto debt	False statements or representation Attempted to collect wrong amount	NV 89101	Web	Servicemember
My XXXX got repod in XX/XX/XXXX and it has been charged off in XX/XX/XXXX. I received a letter from a debt agency asking for the full amount of the loan, even after I paid on the loan for almost 3 years. The car is valued at only {$4000.00} now. {$9000.00} has been written off, but the collection agency wants me to pay {$13000.00}. I was wondering how can I fight this? I received the letter today but the letter itself is dated XX/XX/XXXX.
04/03/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	UT 84078	Web	Servicemember
Boniville collections called me at XXXX XX/XX/XXXX stayed that I now have 3 different debts that Im not sure exactly what they are talking about I requested they send me the info on the debts they stated that they had sent someone to my address with papers to sue me and that Im never home when I exclaimed that was illegal and I wanted a copy of the phone recording they got hostil and told me no then demanded I maps payments
07/13/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	WA 98109	Web
I am sendig this complaint to Bonneville Collections. Account information : Account number XXXX, opened XX/XX/2014, original creditor : Bonneville Collections has been committing violations to my rights as a consumer. They have : - Reaged account - Reported incomplete information This company is being unfair and negligent. I have proof of my words. Please send the attached documents to the company involved. Thank you.
02/21/2017	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	CA 92108	Web
I have repeatedly requested that Bonneville Collections provide me with an explanation of the amount they claim I owe, how that amount was calculated, account history. They have refused to provide this or any copies of documentation that this debt is in fact mine. Yet they have been willing to put this unverifiable debt on my credit report, as well as send me a continuing stream of collection letters. Please see attached.
11/17/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	UT 84115	Web
My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports. I'm not swayed that Bureaus efficiently pleased the principles of the Fair Credit Reporting Act in completing their investigation. The Bureaus are reporting inaccurate information on BONNEVILLE COLLECTIO XXXX Balance {$550.00}. Per FCRA, reporting must be 100 % accurate or the information must be deleted.
09/29/2016	Yes	Debt collection I do not know	Improper contact or sharing of info Contacted employer after asked not to	GA 30144	Web
I was on vacation today and received an email from a co-worker I do n't know. XXXX XXXX from Bonneville Collections contacted my employer and identified herself as a collector to a co-worker. I received an email with the message, including XXXX XXXX from Bonneville Collections called XXXX. It 's extremely embarrassing because I do n't even know if this is a valid collection attempt as I 've never heard of them.
04/26/2022	Yes	Debt collection Payday loan debt	Written notification about debt Didn't receive notice of right to dispute	CO 802XX	Web
This was not sent in error ako ay isang consumer by law at ang information ko ay na misused at ngayon I have some false at not 100 % accurate sa credit ko. Unauthorized use of my credit report. Here again is the incorrect information being reported : FDCPA Section 807 Violation Misleading False Reporting Account Number : XXXX This Account is inaccurate and I'm seeking litigation. Please delete at once.
02/11/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	UT 84047	Web
There is a pending lawsuit against me for a debt owed to a XXXX credit union. Bonneville purchased the debt from the XXXX XXXX and filed a lawsuit to force me to pay. They have included Court and Attorney costs that I did not know I have to pay and forcing me to consider bankruptcy. XXXX XXXX XXXX had me sign paperwork without explaining to me verbally that I will pay for attorney fees if I default
01/22/2024	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	TX 76502	Web	Servicemember
Bonnville collections is on my credit report for XXXX XXXX XXXX Ive never received correspondence from either and I believe that XXXX XXXX was a result of XXXX XXXX and winter freeze events- also possible that XXXX XXXX is billing me for months not belonging to me based on how rental ended with XXXX XXXX XXXX Either way- XXXX has never provided statement not debt validation with options to dispute
02/05/2021	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	UT 84116	Web
Bonneville Collection Debt Agency called me and my husband repeatedly for about a month now. Harassing with 4 to 5 calls each a day. However today on XX/XX/2021 they called my mother and my husbands mother-in-law over {$300.00} that was owed. My mother immediately called me concerned. They should not be reaching out to my husband 's mother-in-law on his debt.
12/18/2020	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	WA 986XX	Web
I noticed on a credit report they were trying to collect on a debt that has pasted the statues of limitations. When I called and informed them, they claimed they didnt know. I discovered today they filed again against my credit lowering my score 17 points, and increasing the debt by XXXX . I tried to call again and their phones are disconnected.
01/20/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	WA 98607	Web	Servicemember
Bonneville debt collection has called twice ( about a week ago and today XX/XX/2021 ) leaving a message but no detail other than a callback number. I don't have any unpaid debts and when trying to call the number they provide, you just sit on hold in a queue for over an hour. No one answers. Considering this isn't my debt, this is harassment.
08/27/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted me instead of my attorney	NH 03102	Web
None of the above actions properly stated my issue, although I was forced to choose one. I chose, '' contacted me instead of my attorney '' but that is n't the issue. New Hampshire state law does not permit debt collectors to leave messages. a debt collector from Bonneville Collections left a voicemail for me on my cell phone in early XXXX.
07/13/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT XXXXX	Web
Bonneville Collections is reporting a debt on my credit file that i do not owe. I recently checked my credit and noticed this debt on my credit file, I called immediately and paid the debt off.I never received any phone calls or any collection letters or notices about this debt and I'm pretty sure this violates my 30 day right to dispute.
10/16/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	NV 89701	Web
I have tried contacting this company about this account. I have waited and I am realizing I am a victim of identity theft. I realize this violates my consumer rights, I am being penalized and I am not able to get a home for my family because of this looming identity theft. please remove this account from my credit report file. Thank you.
08/13/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CO 816XX	Web	Servicemember
this is not my debt it belongs to my sister who has a ssn one number off from mine, furthermore the orignal opening date would have been on XX/XX/XXXX not XX/XX/XXXX that was when her account was originally opened, the dates and the amount is listed fraudulent on my credit report with XXXX and XXXX, XXXX has already removed it
10/13/2023	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	UT 841XX	Web
On XX/XX/2023, I viewed my XXXX credit report. There was an negative credit report showing an account from Bonneville Collections. I sent them the attached file requesting debt validation on XX/XX/2023 and have a return receipt confirming receipt of XX/XX/2023. They never responded to my request for debt validation.
04/02/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	UT 84020	Web
Bonneville collections added a collection item on my credit report. I had no idea I had this debt until I checked my credit. They failed to send me any notices about this debt, with no phone calls or notifications. As soon I found out about the debt I paid it. They are in violation my 30 day right to dispute.
09/03/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84074	Web
Bonneville is reporting 2 erroneous debts on my credit file that are not mine. These accounts are my Ex wife 's. I have spoken with my attorney and he confirmed that i am not responsible for that debt. This needs to be removed off of my credit file immediately. I do not owe this debt, this debt is not mine.
01/27/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	UT 84107	Web
The debt collection company claims that I owe {$1000.00} from an account with XXXX XXXX XXXX and {$180.00} from XXXX XXXX XXXX XXXX. I do not recall open accounts with ANY of those companies, and highly believe that someone else used my information in order to open accounts with those utility companies.
12/31/2017	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	VA 244XX	Web
My family was told that donations would help pay for XXXX since I didnt have insurance at the time and I was not coherent and unable to make decisions for myself at the time my XXXX son had to the XXXX XXXX they gave him and my stepdad saying that charity or donations would help me pay this bill for me,
06/20/2018	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	CA 922XX	Web
Bonneville Collections has a collections account posted to my credit file. This account originally belonged to XXXX XXXX and was first reported as delinquent in the amount of {$120.00} on XX/XX/2013 therefore it is no longer reportable and should have been removed last XXXX.
12/12/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	UT 84062	Web
There are more than XXXX medical bill that I have submitted an individual dispute on just certain credit bureaus, that have been taken off of my credit because they did n't respond within 30 days like they are suppose to. So I want to dispute everything on my credit report.
08/05/2019	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	WA 98902	Web
Bonneville collections for {$810.00} this amount is incorrect for the address XXXX XXXX XXXX XXXX I moved out of my apartment at the end of XXXX early XXXX and requested my power to be shut off it was left on in my name until XXXX of the next year.
06/05/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	WA 98685	Web
I have never received notification of debt from original creditor. My first alert was the hit to my credit report. All I have ever received from debt collector were cryptic phone messages which said they could not discuss matter over the phone.
03/14/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	FL 33065	Web
I've never been informed of this debt. While I was checking my credit today it showed me I had this collections account and it killed my credit score. I just returned to the united states in XX/XX/XXXX and have been gone since XX/XX/XXXX XXXX
02/04/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84104	Web
Bonneville Collections # XXXX is reporting a collection to my credit with a balance that was paid off in 2016. There is no reason this should still be reporting a balance and I would like it removed off of my credit report immediately.
07/24/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	CA 92606	Web
Check issued to Bonneville Collections in Utah. Check contained conditional endorsement & a full pay. The exact amount that was my credit report. They were contacted to report/update they have refused since XXXX 2015.
01/11/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	UT 846XX	Web
Bonneville Collections continues to collect on an XXXX account that has been reported as fraud. Bonneville Collections continues to verify their account on my XXXX report. It needs to be removed from my XXXX report.
09/14/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX XXXXX	Web	Older American, Servicemember
Bonneville collections is reporting that I owe money for a debt that has been eliminated by their client. I am in receipt of a XXXX Balance invoice from their client, showing I owe nothing as of XX/XX/2016.
02/20/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OR 97128	Web
A collection appeared on my XXXX report, I mailed a letter requesting Bonneville Collections to validate this information and my request is being ignored. From my understanding of the law this is illegal.
07/17/2019	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	UT 84120	Web
On XX/XX/2019 @ XXXX Bonneville collections called my work from XXXX and spoke with my coworkers at that time she broke the fdcpa third party Disclosure and told her she was calling to collect on a Debt
08/16/2023	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	UT 841XX	Web
I have recently looked at my credit report cause I wanted to apply for loan but there is an open account from XXXX XXXX XXXX XXXX from XXXX of 2018 that I owe {$750.00} but I never opened this account.
03/23/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	ID 834XX	Web
Bonneville Collection - XXXX & XXXX & XXXX - are reporting on my credit file in error. I would like to see proof or signed verification. I have disputed them a couple times now with no response back.
09/17/2018	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	TX 77065	Web	Servicemember
On XX/XX/18 I was informed by XXXX XXXX that Bonneville Collections had increased the amount owed on a debt. This is not the first time. My original debt was XXXX and they have raised it to XXXX
10/17/2023	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	OR 97219	Web
Have received numerous calls but they are extremely rude and aggressive, and when asked said will not provide me with a written letter explaining the debt and hung up on me.
06/01/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	ID 836XX	Web
on XXXX i sent bonneville collections a debt validation letter in regards to an alleged debt owed by me, as of XXXX i have recieved no response or validation of alleged debt
02/09/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt resulted from identity theft	UT 84054	Web	Servicemember
I have disputed my debts several times with no resolution. i have submitted paperwork, affidavits and police reports. I need resolution on this as these accounts are fraud.
09/19/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NV 89128	Web
I contacted collection agency and let them know it is not my debt clearly shows XXXX XXXX I have disputed this issue with the bureau and they have not budged.
06/01/2022	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	ID 836XX	Web
on XXXX i sent bonneville collections a letter asking them to validate a debt they have persuing collection on, i have recieved no response as of XXXX
09/08/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	ID 83687	Web
I do not own any debt so this call I received is on false pretenses. I do not wish to receive anymore calls about debt that I do not have.
05/19/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	UT 84010	Web
On XXXX XXXX , 2017 A collection report was placed on my XXXX and XXXX report in the amount of {$310.00}.
06/18/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	UT 84119	Web	Servicemember
Repeated calls within a 24 hour period, violating FDCPA statutes regarding collection tactics.
05/13/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	OR 97404	Web
I have a utility bill that i am not aware of opening. I want to report it as identity theft.
12/08/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OR 97203	Web
I checked my credit score and noticed that I had a collection that does not belong to me.
12/20/2016	Yes	Debt collection I do not know	Taking/threatening an illegal action Attempted to/Collected exempt funds	ID XXXXX	Web	Older American
Included in bankruptcy which was dismissed on XXXX XXXX Belongs to bank
08/07/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84047	Web	Servicemember
I have no idea who or what this {$180.00} is for. Not mine
07/24/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	UT 84088	Web
I wrote XXXX about this dispute, but got no response.
02/06/2024	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	OR 97338	Web

02/03/2024	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	TX 77005	Web

01/31/2024	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	TX 76502	Web	Servicemember

01/30/2024	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	UT 84058	Web	Servicemember

01/26/2024	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	UT 84404	Web

12/19/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	OR 97124	Web	Servicemember

11/15/2023	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	OR 97303	Web

11/03/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	KS 67672	Web	Older American

10/20/2023	Yes	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	ID 83651	Web

09/13/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	ID 83442	Web

07/24/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	ID 83672	Phone	Older American

07/08/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OR 97007	Web

06/08/2023	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OR 97006	Web

03/23/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit	ID 83709	Web	Older American

02/17/2023	Yes	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	OR 97030	Web

02/14/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	UT 84005	Web

02/04/2023	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	UT 84005	Web

12/25/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OR 97230	Web

12/20/2022	Yes	Debt collection Other debt	Communication tactics Frequent or repeated calls	KY 40214	Phone

12/06/2022	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language	MN 55343	Referral

10/24/2022	Yes	Debt collection Other debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	UT 84005	Web

08/19/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	UT 84095	Web

07/23/2022	Yes	Debt collection Medical debt	Communication tactics Called before 8am or after 9pm	ID 83858	Web

05/30/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	ID 83301	Web

05/18/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	UT 84403	Web	Servicemember

05/16/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	NV 89011	Web

05/14/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30741	Web

05/05/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OR 97322	Web

04/06/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	ID 83714	Phone

03/25/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	UT 84025	Web

02/08/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84054	Referral

02/07/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	UT 84084	Referral

01/31/2022	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 93640	Postal mail

12/31/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OR 97003	Web

10/04/2021	Yes	Debt collection Auto debt	False statements or representation Attempted to collect wrong amount	UT 84118	Web

08/27/2021	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt was result of identity theft	FL 33256	Web

08/18/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NV 89129	Postal mail

08/02/2021	Yes	Debt collection Private student loan debt	Attempts to collect debt not owed Debt is not yours		Phone

07/28/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	CA 90036	Web

07/16/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84058	Web

07/14/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	WA 99352	Web

05/17/2021	Yes	Debt collection Credit card debt	Written notification about debt Didn't receive enough information to verify debt	OR 97701	Web

03/25/2021	Yes	Debt collection Other debt	Written notification about debt Notification didn't disclose it was an attempt to collect a debt	TX 78660	Web

02/23/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	CA 90250	Web

02/16/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	CA 93622	Web

01/22/2021	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	NV 89147	Web

12/28/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	WY 82935	Web

12/08/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	OK 74730	Web

11/28/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OR 97086	Web

08/13/2020	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	UT 84321	Postal mail

07/13/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Problem with personal statement of dispute	UT 84005	Web	Servicemember

07/03/2020	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	WA 98645	Web

06/28/2020	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	NV 89074	Web

05/28/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OR 97233	Web

04/25/2020	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	ID 83676	Web	Servicemember

04/16/2020	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	UT 84405	Web

01/19/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	OR 97141	Web

10/08/2019	Yes	Debt collection Auto debt	Written notification about debt Didn't receive enough information to verify debt	AZ 86326	Phone

08/13/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	IL 60629	Web

08/09/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	OR 97124	Web

08/08/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	UT 84106	Web

08/07/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NV 89166	Referral

07/20/2019	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	TX 76549	Web

07/19/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	UT 84074	Web

07/15/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	TX 77474	Web

07/09/2019	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	ID 83607	Web

05/20/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt		Phone

05/16/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	OR 97219	Web

05/16/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Information belongs to someone else	ID 83642	Web

05/07/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	ID 83715	Web

03/27/2019	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt		Phone	Servicemember

03/15/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive notice of right to dispute	MI 48312	Web

02/28/2019	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	UT 84040	Web	Older American

01/28/2019	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	UT 84124	Web	Servicemember

01/02/2019	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	UT 84043	Web

11/26/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	UT 84087	Web	Servicemember

10/04/2018	Yes	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	ME 04002	Web	Servicemember

09/28/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OR 97123	Web

09/14/2018	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	UT 84123	Web

07/07/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	ID 83864	Web

06/18/2018	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 92256	Web

06/01/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OR 97220	Referral

05/29/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	CO 80212	Web

04/18/2018	Yes	Debt collection Other debt	Communication tactics Used obscene, profane, or other abusive language		Phone

04/05/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	CA 90026	Web

03/21/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt		Phone

03/16/2018	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OR 97224	Web

02/15/2018	Yes	Debt collection Auto debt	Written notification about debt Didn't receive enough information to verify debt	UT 84042	Web

02/10/2018	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	MI 49097	Web

01/25/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	UT 84078	Web

12/08/2017	Yes	Debt collection Other debt	Written notification about debt Didn't receive enough information to verify debt	OR 97330	Web

09/29/2017	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	OR 97230	Web	Servicemember

08/08/2017	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	FL 33897	Web

07/18/2017	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	CA 95823	Web	Servicemember

07/01/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	UT 84010	Web

05/18/2017	Yes	Debt collection Other debt	Communication tactics You told them to stop contacting you, but they keep trying	UT 84103	Web

04/24/2017	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Seized or attempted to seize your property	ID 83402	Phone

04/14/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	ID 83617	Web

04/12/2017	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	TX 75249	Postal mail

04/11/2017	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	UT 84770	Postal mail

03/30/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	UT 84070	Web

03/28/2017	Yes	Credit reporting	Incorrect information on credit report Public record	UT 84075	Web

03/14/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 92806	Referral

01/20/2017	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	UT 84015	Web

12/24/2016	Yes	Debt collection Medical	Improper contact or sharing of info Contacted employer after asked not to	ID 83440	Web

12/22/2016	Yes	Debt collection Credit card	False statements or representation Attempted to collect wrong amount	UT 84123	Web

12/22/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	OR 97222	Postal mail

12/20/2016	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	UT 84129	Web

09/29/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	CO 80125	Referral

09/26/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	OR 97211	Web

07/28/2016	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	OR 97008	Web

07/06/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted employer after asked not to	MT 59715	Phone

05/16/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	NM 88201	Web

05/10/2016	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	OR 97030	Web

04/26/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	ID 83660	Web

04/06/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	TX 77584	Web

03/24/2016	Yes	Debt collection Medical	Taking/threatening an illegal action Sued w/o proper notification of suit	ID 83204	Postal mail

03/23/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	ID 83616	Web

03/14/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 78232	Web

02/22/2016	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	ID 83705	Web

01/26/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	AZ 85254	Web

01/11/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	OR 97267	Web

11/24/2015	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	ID 83705	Web

10/29/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	UT 84403	Web

10/23/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	TX 77006	Web

09/24/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	UT 84404	Web

09/18/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	PA 19106	Web

08/27/2015	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	UT 84651	Web

08/13/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	UT 84081	Web

07/03/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Contacted me after I asked not to	UT 84106	Web

02/27/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was discharged in bankruptcy	ID 83445	Web

02/19/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	OR 97206	Web

02/17/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	WY 82718	Web

02/05/2015	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	ID 83716	Referral

01/23/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	WY 83002	Phone

01/05/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	CA 92612	Web

12/29/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	ID 83702	Web

12/18/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	ID 83405	Web

11/17/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Attempted to/Collected exempt funds	OR 97031	Web

11/16/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	ID 83642	Web

11/06/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	UT 84044	Web

10/14/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	ID 83704	Web

10/11/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	ID 83201	Web

09/03/2014	Yes	Debt collection Medical	Improper contact or sharing of info Talked to a third party about my debt	UT 84121	Web

09/02/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	FL 32767	Phone	Older American

08/29/2014	Yes	Debt collection I do not know	Communication tactics Threatened to take legal action	CA 92027	Web

08/14/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	OR 97227	Web

08/06/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	ID 83686	Web

07/19/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MS 39520	Web

07/17/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NV 89002	Phone	Servicemember

06/12/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	ID 83442	Web

06/03/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	OR 97702	Web

05/24/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 95687	Web

05/23/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	UT 84129	Web

04/29/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	OR 97914	Web	Older American

03/24/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	OR 97914	Web	Older American

02/28/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	UT 84405	Referral

02/26/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	UT 84341	Web

02/03/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	OR 97701	Web

01/22/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	OR 97230	Web

01/21/2014	Yes	Bank account or service Other bank product/service	Account opening, closing, or management	UT 84046	Referral

01/10/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not disclosed as an attempt to collect	UT 84120	Postal mail

12/10/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	OR 97080	Phone

12/06/2013	Yes	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Right to dispute notice not received	UT 84102	Web

11/04/2013	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	ID 83719	Web

08/12/2013	Yes	Debt collection Auto	Communication tactics Threatened to take legal action	UT 84065	Web