Blue Global Media, Inc. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
02/17/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • FL
  • 33308
Web Older American
Peace. I'm XXXX. The XXXX-year-old doesn't know a language ( everything XXXX translates ). On XX/XX/2020, in the morning, I saw a loan check on XXXX XXXX 's site. No credit impact. This is how it was written on XXXX XXXX 's site. So I just checked. And immediately I got an email that I wasn't approved for a loan. And they checked my credit at XXXX XXXX. I immediately wrote an email and sent it to them. I don't want a loan. Why did they use my credit to apply for a loan I never even attempted to apply for. Please take care of it. XXXX XXXX. Attached is the email that they sent me, which shows that they referred to my credit in XXXX XXXX and didn't approve of a loan I didn't apply for. And again, I'm saying that I don't want a loan, and I never even attempted to apply for a loan in the first place. I simply wanted to check what the interests of the loan were, just like it was written on your website. Thanks. I would like to mention that I also spoke to XXXX XXXX today, through the phone. And I also told them about the situation, and they left a note about the situation in my account. I will send another message which will include the email from eloan because I can't send it with this message. -Gmail label : -- 2 3 Notice of Adverse Action x Eloan XX/XX/2020, XXXX ( 1 ) : Eloan XX/XX/2020 XXXX , a Division of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, PR XXXX Dear XXXX XXXX, This letter is in response to your recent request for a personal loan offered by Eloan, a Division of XXXX XXXX XXXX XXXX XXXX . We can see that you applied for a loan with us on XX/XX/2020. Your application was not approved. Our decision was based in whole or in part on the following : - Our files or information supplied by you. - A report from the consumer reporting agency described below. You have the right under the Fair Credit Reporting Act to know the information contained in your credit file at the consumer reporting agency. There will be no charge for this if you contact them within 60 days from the date of this notice. After this term, there will be a modest charge for this service. The reporting agency took no part in our decision and is unable to supply the specific reasons as to why we have denied credit to you. You also have the right to dispute the accuracy or completeness of any information in a consumer credit report furnished by the consumer credit reporting agency. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, P.A. XXXX Toll Free Number : XXXX - An outside source other than a consumer reporting agency. Under the Fair Credit Reporting Act, you have the right to request in writing within 60 days of the receipt of this notice for a disclosure of the nature of this information. We obtained your credit score from XXXX and used it in making our credit decision. Your credit score is a number that reflects the information in your consumer report. Your credit score can change, depending on how the information in your consumer report changes. Your credit score : XXXX Date : XX/XX/2020 Scores range from a low of XXXX to a high of XXXX Key factors that adversely affected your credit score : Length of time accounts have been established, Lack of recent installment loan information, Proportion of balances to credit limits on bank/national revolving or other revolving accounts is too high, Too many accounts with balances If you have any questions regarding your credit score, you should contact XXXX XXXX at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, P.A. XXXX Toll Free Number : XXXX If you would like a statement of specific reasons why your application was denied, please contact our Application Review Manager within 60 days of the date of this letter. The contact information is below. We will provide you with the statement of reasons within 30 days after receiving your request. Eloan Application Review Manager XXXX XXXX XXXX XXXX, Suite XXXX XXXX, IL XXXX Telephone : XXXX All unsecured installment loans issued through Eloan are made by XXXX XXXX XXXX XXXX XXXX, member FDIC. FEDERAL EQUAL CREDIT OPPORTUNITY ACT NOTICE Notice : The federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning this creditor is : The Bureau of Consumer Financial Protection XXXX XXXX XXXX XXXX Washington DC XXXX The Ohio laws against discrimination require that all creditors make credit equally available to all credit worthy customers, and that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights Commission administers compliance with this law. Have questions? Give us a call. We're here to help. Our number is XXXX. You can also send us an email at XXXX. Our team is available 7 days a week from XXXX XXXX to XXXX XXXX CT. Stay updated! Make sure you add XXXX to your email address book to make sure our emails don't get caught in spam folders. Eloan is serviced by XXXX. Eloan is a Division of XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX is the lender of your loan and Member FDIC.
07/10/2019 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • NY
  • 11590
Web
XX/XX/2019 - Approved for a {$5000.00} loan through ELOAN XX/XX/2019 - Funding Date XX/XX/2019 - I called in inquiring when funds would be deposited. Advised within 3 days XX/XX/2019 - I called advising funds still not deposited. Eloan discovered funds went to an unknown bank. Not mine. Advised they have to locate the funds. XX/XX/XXXX, XXXX I called in looking for funds? Still not deposited. Told I have to wait. XX/XX/2019 - Spoke with XXXX XXXX - stated the escalation dept. was notified. XX/XX/2019 - Spoke with XXXX XXXX, no activity, nothing to report. XX/XX/2019 - Spoke with XXXX XXXX, advised account with resolutions. Advised he could not deposit funds into account while they looked for the money that went to wrong account. Advised he could not cancel loan and issue a new one without running credit again. Advised the credit hit could not be removed even though I never received funds. Could not give me a a date of resolution. XX/XX/2019 - Receptionist would not transfer me to XXXX XXXX nor XXXX XXXX. stated they did not have phones. Advised me that the issue would absolutely be resolved by the next day. Per XXXX XXXX thru reception. XX/XX/2019 - XXXX XXXX - XXXX and XXXX in meeting - will call me back XX/XX/2019 XXXX XXXX - XXXX and XXXX in meeting - will call me back XX/XX/2019 XXXX XXXX - XXXX XXXX advised he did not have an answer as to when the funds would be deposited nor did he have an answer as to how to resolve. He said he needed time, but didn't know how much time. I asked to speak to XXXX XXXX, XXXX XXXX superior. I was advised he did not have a phone. Subsequent to that, I was advised he was not in the office. XX/XX/2019 XXXX XXXX, left a message for XXXX XXXX advising I did not want the loan and to please refund the payment of {$110.00}, as I never received the loan XX/XX/2019 - Sent email to XXXX XXXX, SVP of Vendor and Operations, advising him of the complete scenario of events. Funds still have not been deposited, despite ELoan, pulling my credit. I have not heard back from XXXX XXXX, nor, XXXX XXXX as of XXXX XXXX
09/01/2017 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • TX
  • 77088
Web
Hello my name is XXXX XXXX I have been filling out loan applications due to a hurricane that has hit XXXX Texas I am new to filling out loans online an I had someone call me due to an application i put on line. They asked for my online banking information I did not know I was not suppose to give that to them they said they were going to send me insurance money then deposit the loan i was very skeptical so I hung up An changed my online banking an I am going in the bank to change all my accounts as well but they have a copy of my drivers license and I am very worried they will commit fraud in my name please is there any help you can give me I do not want any crimes being committed with fraud in my name. The company is Eloan finance their numbers are XXXX area codes.
07/26/2018 No
  • Money transfer, virtual currency, or money service
  • Domestic (US) money transfer
  • Fraud or scam
  • HI
  • 967XX
Web
On Messenger a person hacked into the XXXX Arizona '' s Mayor 's personal account an sent me a message about an available program from the Government that I might be eligible for, sort of like a grant for {$50000.00} that I would not have to pay back but I would have to submit a payment of {$350.00} with the application. I also had the Mayors personal number as our conversation did not sound the same, I could tell by the reply 's something was off. Thank God I didn't give any personal info but I have theirs. If you want more info please send me info on who to report this to. Thank you
02/23/2019 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Charged fees or interest you didn't expect
  • CO
  • 80013
Web
Got a call saying I was approved for a loan with Eloan.com and they had my info so I thought it was legitimate. Then they had me go get XXXX on a XXXX XXXX card to register. Then I had to get a XXXX XXXX XXXX card. Once they asked me to get XXXX on a XXXX XXXX card for loan insurance then I figured out I was being scammed. There numbers are XXXX and XXXX. I demanded my money back until I got on their nerves. I contacted the company ( Eloan ) they were pretending to be. Then I called the scammers back and the guy admitted to being a scam artist.
12/22/2018 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • NC
  • XXXXX
Web
I needed some emergency money to pay off bills and I was sent a email regarding a loan offer and I reply and weve been communicating through email, phone, and text and It got suspicious when they said they would send me the money and I would need to send it back and I researched and found out they a scam and I havent returned the money and changed my mobile password, and blocked them what should I do? I dont want to be a victim and I didnt know till after I got approved call me if need be XXXX or email XXXX XXXX
03/21/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • FL
  • 33155
Web
Dear Sir or Madam : I am a victim of identity theft due to an XXXX credit breech. FTC identity theft report number XXXX filed on XX/XX/2020. The inquiries listed below, which appears on my credit report, does not relate to any transaction ( s ) that I have made. It is the result of identity theft.Please remove and block this information from my credit report, pursuant to section 605B of the Fair Credit Reporting Act, and send the required notifications to all furnishers of this information.
04/10/2018 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Getting the loan
  • CA
  • 90038
Web
I applied for a loan online middle ofXX/XX/XXXX I was contacted by XXXX and I was approved they sent me {$200.00} they wanted me to get a gift card and give them the info back I did then they told me their computers went down I needed we did it the next day sign a check for {$970.00} did the same thing then they pulled the checks now I get texts from them
09/18/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • OK
  • 73703
Web
I got an email saying that on XX/XX/XXXX I had an inquiry for a loan which I didnt apply for. Tried calling company but number was wrong
09/18/2018 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • OK
  • 73703
Web
I got an email saying that on XX/XX/XXXX I had an inquiry for a loan which I didnt apply for. Tried calling company but number was wrong
07/03/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CA
  • 90046
Web
06/25/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CA
  • 90046
Web
05/28/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CA
  • 90046
Web
05/13/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • CA
  • 90046
Web
04/30/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • CA
  • 90046
Web
04/19/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • CA
  • 90046
Web
04/15/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 90046
Web
03/26/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CA
  • 90046
Web
03/17/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CA
  • 90046
Web
03/13/2020 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CA
  • 90046
Web
05/22/2019 No
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • FL
  • 33909
Web
11/15/2016 No
  • Consumer Loan
  • Installment loan
  • Taking out the loan or lease
  • SC
  • 29928
Web Older American
09/13/2016 No
  • Payday loan
  • Applied for loan/did not receive money
  • NJ
  • 07932
Web