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Hello, I received a solicitation in the mail from Ladder Loans. I submitted my information online through their website as instructed. After no follow up from the company I called to check, XXXX answered the phone took my info and said he knew right where to go for my loan as I had a XXXX credit score and would call me back that afternoon. No call back. I tried on Friday and left a message. I tried back on Monday the XXXX of XX/XX/2023, got a hold of XXXX, said they were having technical issues and that my file was with someone else in the office and they would call me right back. No call back from them. I tried later that afternoon and got the switchboard operator. An hour later I got a text from XXXX, not the other person he said was now on my file and said he emailed me some quotes and to text him if I wanted to proceed. Never received his email. I called and texted that I received nothing. No response from them. I got online to see if there was any feedback on this company and found a recent complaint about the same XXXX. I am concerned that my social security number and personal information may be in the wrong hands. I appreciate any help you may be able to offer concerning this matter.
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