Blackrock Mitigation Group LLC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
11/18/2016	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	TX XXXXX	Web
A XXXX XXXX called me to say that he was a dispatcher with XXXX and was trying to schedule a time to have me sign some documents. Said the documents came across his desk as marked " urgent '' and " requires recipient signature. '' Also stated it would be out for delivery at XXXX to my home address. I was there, no one ever showed. Called again the next day, stating this was the final attempt and that " redelivery would be shortly after XXXX at the jobsite listed, and that this would be the final attempt before he or his representation would need to pick this up. '' Left me another message at work stating that I was n't there when they tried to drop off documents and that I needed to set up a time where I and my HR director needed to sign documents. I needed to call the office at XXXX ( Will add an alert on this number as well ). After doing a bit of research ( not my first rodeo with XXXX like this ... ), I found the number of XXXX to be identical information to my experience. I called both numbers and got a similar " call center '' type of background noise on both. Phone answered by a XXXX XXXX XXXX, and a XXXX XXXX. I was transferred by XXXX XXXX to a XXXX XXXX who told me that I had paperwork out for delivery. I asked for the company name, and she told me Black Rock Mitigation. I asked for an address, and she told me that it was useless to send anything because they do not answer their mail ( certified letter in the mail for debt validation mailed today to cover my bases ). She gave me an address of XXXX XXXX XXXX, XXXX, NY XXXX. I also looked up Black Rock Mitigations LLC and found an address of XXXX XXXX XXXX XXXX XXXX, XXXX, NY, XXXX. XXXX images looks like this is an shady warehouse/office space. I asked XXXX XXXX if they were a debt collector, and she told me that they basically just finalize matters and send information, that there was a civil matter filed and they were putting me on notice. Would not commit to being a debt collector. Did not try to collect on a debt, but referred to a bogus debt of {$3500.00} saying there was a civil suit filed ( none has been filed, as I checked with the XXXX today ). These people are a scam.
05/18/2017	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay	MO 65203	Web
Debt collection agency named Blackrock Mitigation Group LLC. They have been calling me for the p ast two wee ks, at least 4 times a day, as an unknown caller. Never leaving a voicemail. Finally his " unknown caller '' left a voicemail and said her name was XXXX . Never said what company she was with or what this matter was regarding. She stated that she had documents for me to sign, and that she has set up a meeting with my HR department. She asked I call her back at XXXX XXXX XXXX XXXX before the end of the day. I did not get around to calling XXXX back, and so today she calls stating that she has in fact a meeting with " XXXX XXXX '' with my companies HR and she will be discussing my wages and that she has every right to garnish them. Also, since she had no record of me calling her back, that she will take that as a refusal to pay, and therefore action will be taken. I did call this number back after I received this voicemail, and spoke to a XXXX . I asked XXXX what this was regarding, and she stated a payday loan taken out that had not been repaid and that the payday company XXXX XXXX XXXX was filing a civil lawsuit against me for theft by deception, and a few other legalities she threw out. She stated that my previous bank had denied XXXX XXXX XXXX 's payment withdrawals at my request. ( Which is not true ). She stated that the " courier '' was already out of the office with my papers I was to be served and that this again, was a refusal to pay. She noted calls from XXXX XXXX XXXX to myself, stating that I told them I would not be paying them back ( also not true ). She then threatened me with seizing my car ( which she knew the make and model ) and also threatened to seize my wages. Also, that I could be arrested at any time. I asked for all documentation to be emailed to me and that I would get back to her on this matter. Lastly, she requested a payment of approx {$1200.00} to have this matter resolved.
05/08/2019	No	Debt collection Other debt	False statements or representation Impersonated attorney, law enforcement, or government official	UT 84321	Web
I have received many calls from an unknown number telling me to call XXXX which goes to the office of XXXX XXXX. I called and left a voicemail twice now to get additional information and my call is never returned. The messages the keep leaving specifically say a notice of intent IS scheduled to be delivered to your employer today between the hours of - and they repeatedly state I am scheduled to be served documents at my home this evening And my failure to comply could result in a missed court appearance. I finally was able to talk to someone st this number today, XXXX XXXX, who stated ( on a recorded line which can be retrieved to substantiate this complaint ) that I had Missed a hearing and other false misrepresentations which violate the FDCPA. When questioned about this he stated XXXX county was involved in this and then after significant probing on how I missed a hearing without being served an actual complaint or summons states nothing has actually been filed and then refuses to explain to me How I could help lift how I could have missed a hearing that involves XXXX county if nothing was actually filed ... .lastly, he goes on to state he will email me the documents in question I am requesting to review, confirms my email and then refuses to provide the documents ... These are outrageous and illegal communication and debt collection tactics and along with providing false and misleading information or threatening to involve an employer or imply legal action was taken that wasnt is in violation of FDCPA regulations.
12/31/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	TX 77505	Web
On approximately XX/XX/2016 I was contacted by a person who claimed to be a courier. He stated he had an important paper for me. When I asked what he stated " maybe a summons '' I asked who he was delivering it for and he provided me a phone number. I called the number and spoke to a representative who stated that they were a pre litigation company and were contacting me to see if I wanted to pay the bill owed to XXXX . He further stated that he worked with an attorney in the office who represented XXXX and that he would see if they would take a settlement. This representative never informed me they were a debt collector and that they were attempting to collect a debt. They stated that XXXX may still want to take me to court even if I paid. Fearing a lawsuit I paid them {$980.00} with a credit card. The representative further stated that they would send me a letter to submit to the credit bureau 's to have the charge off removed by XXXX. When I did this the charge off was not removed. I called XXXX and they stated that they had sold the debt to Blackrock and that the charge off would remain on my credit bureau for 7 years. I paid Blackrock under the believe by their statements that they were attorneys planing to sue me and that by paying the debt I would have the charge-off removed from my credit report.
01/12/2017	No	Debt collection Credit card	Communication tactics Threatened to take legal action	NY 14020	Web
At approximately XXXX on XXXX XXXX i received a phone call from # XXXX. They asked for my son and I explained that he was not here. they said since I was his mother they could talk to me but I had to call a different number. The second number is XXXX. The woman on the other end XXXX told me that my son was going to be served papers to go to court due to non payment of a card with a department store. I was very nervous about this since my son is XXXX and could never go to court for something like this. I was trying to figure out how to avoid this happening. The woman on the phone told me that the company was BlackRock Mitigation and so while on the phone I used my ipad to check this out and found out it was a scam. I was directed to call FTC immediately which I did and was told to go online and fill out the complaint. they wanted my bank card number and were going to take the money from my account to pay this debt. I ended the call. I then received it again and I was told be ready to go to court. It was not even for me. The call then came through again twice more.
12/27/2021	No	Checking or savings account Other banking product or service	Managing an account Funds not handled or disbursed as instructed	NY 111XX	Web
I initiated a rollover IRA to BlackRock from " XXXX '' institution on XX/XX/2021. I filled out the required form when opening my BlackRock rollover account on XX/XX/2021 I called Blackrock four weeks later to check on the status of this rollover order and I Was informed by betterment representative that it was " in-process, proceeding normally, and everything looks good please wait 2-6 more weeks '' Six weeks later still nothing so I follow up by calling Black Rock on XX/XX/2021 only to find out my rollover instruction was ignored and never initiated without any explanation from Blackrock as to why it was ignored nor any apology from BlackRocXXXX, XXXX XXXX of BlackRock XXXX me XXXX XXXX complete XXXX the Form with him over the phone ( which I did ) and immediately emailed it to XXXX ( Which I did ) he would expedite the rollover instructions On XX/XX/XXXX i received a letter in the mail stating that my rollover instruction has again been ignored without explanation as to why it was never initiated. This is disgusting behavior for a financial institution.
12/13/2016	No	Consumer Loan Installment loan	Managing the loan or lease	NC 282XX	Web
Contacted by Blackrock Mitigation XXXX stating we took out a loan in XXXX 2012 we 've requested debt validation letter via US mail they refuse. They sent something via emai but is n't debt validation. They contacted employer stated they had a case against them and myself. I did n't even work for this company when this loan as taken out. I do n't even know if thjs is a valid debt of mine. They have been asked both verbally & letter via US mail to stop contacting me until debit is validated. They spoof their number to make it appear they are calling from the local sheriffs office, as well as XXXX county courthouse, they stated they were the XXXX XXXX county XXXX court as well a law enforcement. They told my employer I was evading them which I 'm not I just want to validate this is or is n't my debt. I 'm afraid I 'll lose my job over them calling my employer.
07/26/2016	No	Debt collection I do not know	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TX 78741	Web
Impersonates as a 'Marshall '' as in a law enforcement officer. leaves very threatening voicemails which you are not supposed to leave personal information on a voicemail since you could be compromising someone 's privacy. Falsely claim that there is a court case and that I will be arrested unless I pay today, etc., which of course there is no court case and all claims are false. I have repeatedly told them to stop calling and they refuse and insult me.
06/08/2022	No	Debt collection I do not know	False statements or representation Impersonated attorney, law enforcement, or government official	WA 982XX	Web
Black rock Legal Group sent a letter saying I defaulted on a payday loan ... .threatening legal action, law suit in civil court, reporting to the credit bureaus and " will be aggressively enforced '' wage garnishment, lein against personal property, will contact my family members, say I committed fraud. I do not know what they are talking about. Giving me 7 days to pay {$2200.00} I have no idea what this is.
09/09/2016	No	Credit card	Arbitration	PA 15010	Web
Blackrock Mitigation has people calling me, my work, my mother, my step father, ect. Threatening to serve me papers and saying if I am not there, it will count against me in court and that I will be shown as missing a hearing. The lady I spoke to on the phone said herself the gentleman calling me should not be saying these things. They refuse to inform me of who the man is or how I get a hold of him as well.
02/17/2022	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Credit inquiries on your report that you don't recognize	KS 671XX	Web
I applied for a car loan through XXXX. They ran my credit for the same companies several times and now I have so many inquiries on my credit report. There was no reason they should have kept running it through the same company. I called and talked to XXXX about it and they said we were trying to get you qualified. So it doesn't help now because of so many inquiries. Please get these removed
05/03/2022	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 958XX	Web
I received notice of civil lawsuit notification from Blackrock XXXX XXXX file # XXXX, on XX/XX/2022. On XXXX XXXX I responded with debt validation request, also see attached documents
06/01/2022	No	Debt collection Payday loan debt	False statements or representation Impersonated attorney, law enforcement, or government official	CA 92056	Web	Servicemember
I believe it's a fake law firm. It was a {$300.00} dollar pay day loan from more than 12 years ago that I paid and they are asking for almost {$1000.00}
12/29/2023	No	Credit reporting or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	CA XXXXX	Web	Servicemember

07/07/2022	No	Debt collection Payday loan debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	MI 48152	Web

05/15/2022	No	Credit reporting, credit repair services, or other personal consumer reports Other personal consumer report	Incorrect information on your report Information is incorrect	CA 95203	Web	Servicemember

11/17/2021	No	Debt collection Payday loan debt	Threatened to contact someone or share information improperly Talked to a third-party about your debt	NM 87109	Phone	Older American

09/05/2018	No	Debt collection Payday loan debt	Written notification about debt Didn't receive enough information to verify debt	FL 32408	Referral

03/08/2017	No	Debt collection Payday loan	Taking/threatening an illegal action Threatened arrest/jail if do not pay	TN 38115	Web

02/07/2017	No	Consumer Loan Installment loan	Problems when you are unable to pay	OH 43207	Web

01/31/2017	No	Debt collection Payday loan	Communication tactics Threatened to take legal action	PA 19401	Web

01/03/2017	No	Debt collection I do not know	Communication tactics Threatened to take legal action	VA 22553	Web

08/22/2016	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	KS 67214	Phone