| 05/08/2023 |
Yes |
- Debt collection
- Other debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
Last week I received a collections notice from Biehl and Biehl regarding an incorrect charge. I responded with a letter stating that I was disputing the charge and included a full explanation of events. The next day XXXX XXXX from B & B called my office and she asked an employee of mine for the company email, which he provided, and then she asked to speak to someone about billing. That would normally be our bookkeeper but since I happened to be here I took the call. She informed me that I needed to pay {$400.00} today or " there would be consequences '' and I would end up paying even more. I informed her that I was disputing the charge and she continued to argue with me and tell me that even though the amount was never communicated to me I was still responsible for it. Almost immediately after that conversation she sent an email to the general mailbox for my company telling me my dispute is not valid. She attached a doctored version of the bill of lading that had additional information on it that I had never seen and was not on my copy. She also doubled down on her threat, writing that if I did not pay " obviously there will be consequences ''. When my employee read this and responded that it was inappropriate to send a collections notice to a general mailbox that was not my email, she replied, " This appropriate- I was given this email for XXXX per an employee. It seems Inappropriate that you would email me when I was told this is her email. '' I then responded to her email and told her that it was not my email address and also that her " evidence '' was something I had never seen and was different from the signed copy in my possession. She replied " This is a commercial debt. The FDCPA does not apply : it is funny because You are responding from the same email. '' I don't see what can possibly be considered " funny '' about any of this, or how a collections agency representative can communicate in this way. She still has not provided any proof that I owe this debt, but she has continued repeatedly calling both my job and my cell phone. She mentions a written quote but I had never received anything at all in writing from this company until they started sending me invoices and when I tried to contact them to find out what the invoices were about I was unable to get a hold of anyone. I never agreed to anything and I never signed anything. When an employee of mine informed her that I wasn't in the office she kept grilling him on when I would be there and wouldn't let him hang up. She then called my cell phone and left a message stating that I needed to take the offered settlement to " avoid an even more costly problem. ''
|
| 06/06/2023 |
Yes |
- Debt collection
- Other debt
|
- False statements or representation
- Attempted to collect wrong amount
|
|
Web |
|
|
Back in XX/XX/2022, my company used XXXX XXXX per client request. After the shipment left our warehouse, we realized that the " BILL TO '' party was incorrect. The shipment should have been billed third party. XXXX XXXX was contacted shortly after the freight left our warehouse to update the XXXX. XXXX XXXX confirmed we can update the XXXX to reflect the correct " BILL TO '' party. XXXX XXXX was sent the updated XXXX, they confirmed it was updated, and they provided us a case number confirming the communication : XXXX. Almost year later, we received a letter from a collection agency, BIEHL AND BIEHL INC, demanding the payment for this shipment. Turns out, XXXX XXXX did not bill according to the updated XXXX despite confirming they would, and they sold the amount due for the freight to a collection agency : BIEHL AND BIEHL INC. The collection agency refused to dispute the debt owed despite the debt not being ours. The representative from BIEHL AND BIEHL INC falsely claimed that freight can not be re-billed. We explained to the representative that we have a case number and confirmation for XXXX XXXX of rebill. The representative said that was not a valid reason to dispute, and continued to falsely claim the debt belong to us despite XXXX XXXX confirming the shipment would be billed to the correct party. After disputing the debt, the representative told us that regardless we are responsible. She told us it doesn't matter who the freight should have been invoiced to because XXXX XXXX had already sold the debt to them. We are not responsible for this freight cost. Both BIEHL AND BIEHL INC and XXXX XXXX has been written regarding this incident, and there has not been a response.
|
| 03/25/2022 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
Servicemember |
|
On XX/XX/XXXX, XXXX, I received a call from Biehl & Biehl attempting to collect a debt regarding XXXX XXXX XXXX On XX/XX/XXXX, I responded via email to Biehl & Biehl and provided documentation to its collection representative that the XXXX XXXX XXXX was paid in full and provided a copy of XXXX Quote ( required for the bill of lading ), a copy of my credit card statement showing the charge, and a copy of the bill of lading. On XX/XX/XXXX, I received a call from Biehl and Biehl. This time asking to speak to a XXXX XXXX XXXX. After responding that I am not with XXXX XXXX XXXX, I spoke to the Collections Manager at Biehl & Biehl and provided documentation to him via email that I am with another company and also provided documentation that my charge with XXXX was paid in full. The Collections Manager responded via email on XX/XX/XXXX " Receipt acknowledged, thank you. I will be back in touch shortly. '' No response was received. In XX/XX/XXXX, I received a letter from Biehl & Biehl addressed to XXXX XXXX XXXX demanding payment and stating that they have " attempted to contact me without any success. '' Again, I contacted Biehl & Biehl and indicated that I am not associated with XXXX XXXX XXXX and the bill of lading they provided in XX/XX/XXXX was to another company and it was paid in full as documentation I provided to them showed.
|
| 04/11/2018 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
Older American |
|
I had lost my job and was unable to pay XXXX - I did contact them but they turned me over to Biehl and Biehl Collection Agency - other agencies I have dealt with were under- standing and said they would make note of my account.
The first time I called Biehl and Biehl they were nasty as told me why did I order XXXX if I didn't intend to pay - I have dealt with XXXX over 60 years and this is the first time I had a problem - I called them as I said and they were nasty but told them I could not pay what I did have and hopefully one day get a job which at XXXX is not easy and pay it eventually - XXXX would not accept small payments and wanted half one month and half the next month which I couldn't do.
I got another letter from them informing me I ignored their request for payment and want it immediately - I tried calling again but you get put on hold forever so I sent them a letter.
Even going on the web their reputation is not the best and there are other complaints about them being nasty - as I said other Collectors are nice and say they will make note of it on my account.
|
| 06/21/2021 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
Biehl & Biehl Inc. has been harassing me and my company regarding alleged debt from XXXX XXXX. My company has paid all invoices from XXXX XXXX in full, and owe no money to XXXX XXXX, XXXX XXXX XXXX, or Biehl & Biehl Inc. Despite my full cooperation in emailing documentation as well as mailing documentation proving full payment of {$6700.00} to XXXX XXXX in XXXX of 2020, Biehl & Biehl Inc. has ignored my communications and persists in calling myself and members of my family. On two occasions when Biehl & Biehl Inc. called me, I verbally instructed Biehl & Biehl Inc. to cease and desist all communications with myself and my family. Despite these verbal instructions, Biehl & Biehl Inc. continued harassing me. Eventually, I mailed Biehl & Biehl Inc. a certified letter demanding they immediately cease and desist all communications with myself and my family. Not surprisingly, they ignored the cease and desist letter, even after signing for it, and still harass myself and my family to this day.
|
| 01/07/2023 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
On XX/XX/2021 I tried to put an advertisement in a newspaper. Due several changes in the newspaper 's staff I had in contact with many people in there trying to close the deal in vain when finally on XX/XX/2021 I could made business with one of them for {$150.00}. The advertisement was paid and published according the contract terms but the newspaper generated two different invoices by two separate persons in two different dates, so now after almost XXXX years the case remains in a collection agency for an invoice of {$400.00} and is almost impossible to solve the problem with the newspaper due lack understanding.
I have been receiving letters and phone calls from the collector but only tells me I have to try to solve the problem with the newspaper or pay the debt.
I have the whole emails chain history because the newspaper and I always tried to communicate each other through that way.
|
| 05/22/2018 |
No |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
We are a music company and have a music convention at the XXXX XXXX every year where members and the guest fly in from all over the world to attend. Sometimes these guest have items shipped directly to the hotel.
On XX/XX/XXXX, I received a phone call from XXXX XXXX at Biehl & Biehl , Inc. collection agency stating there was a {$95.00} balance due from XX/XX/XXXX for a redelivery charge. I asked him to email me the bill since we always pay our bills on time.
After reviewing the bill and contacting the company who shipped the item, it was confirmed that this was not our account. I have repeatedly stated this to XXXX who becomes more aggressive in his calls and emails and keeps telling people on staff who answers the phone that we owe them money, which we do not. We have never ordered from XXXX XXXX and XXXX XXXX keeps harassing us over an account that is not ours.
|
| 10/09/2023 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
Our church continually receives physical mail and phone calls from Biehl & Biehl out of XXXX XXXX, IL stating that there is a past due amount due to XXXX. Our church has never had an account with XXXX. Further, the documents this company provides have a gross misspelling of a former employee 's name ( her actual name is XXXX XXXX XXXX XXXX, which they spell as " XXXX XXXX XXXX XXXX. '' She would have had no reason to use XXXX services, which are not even outlined clearly on the obviously falsified " invoices '' Biehl & Biehl has provided. The XXXX logo is pixellated and unclear. The name is clearly wrong. Charges are vague at best. We have filed a complaint with the XXXX XXXX XXXX, and have notified Biehl & Biehl as such. There are NUMEROUS complaints against this " company '' on the XXXX website. They need to be investigated and shut down.
|
| 03/11/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
I was contacted by Biehl & Biehl XXXX XXXX XXXX XXXX XXXX IL XXXX a collection agency on XX/XX/2021 about a debt that I don't owe, I never signed a contract or agreement to pay such charges {$1700.00} I disputed the debt and asked to the collection agency to validate the debt and provide me a proof that they are Licensed to collect debts in Florida, on XXXX XX/XX/2021 they write me again this time, ( quoting ) " We have written you several times about this past due bill but you have not responded '' they ignored my response and started hammering my cell phone, they are acting in behalf of XXXX XXXX XXXX I never signed any invoice accepting the charges that they are trying to collect, including some charges that never happened at all. The collection agency is in a clear violation of FDCPA.
|
| 03/11/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
I was contacted by Biehl & Biehl XXXX XXXX XXXX XXXX XXXX IL XXXX a collection agency on XX/XX/2021 about a debt that I don't owe, I never signed a contract or agreement to pay such charges {$1700.00} I disputed the debt and asked to the collection agency to validate the debt and provide me a proof that they are Licensed to collect debts in Florida, on XXXX XX/XX/2021 they write me again this time, ( quoting ) " We have written you several times about this past due bill but you have not responded '' they ignored my response and started XXXX my cell phone, they are acting in behalf of XXXX XXXX XXXX I never signed any invoice accepting the charges that they are trying to collect, including some charges that never happened at all. The collection agency is in a clear violation of FDCPA.
|
| 11/17/2015 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Used obscene/profane/abusive language
|
|
Web |
|
|
The debt collections person called me and yelled at me telling me that I am a terrible person and that she did n't have to treat me politely and respectfully, because I owe money. She repeatedly harassed me telling me that she 's here to collect a debt from a person who is less than honest and not worthy of respect and that I should just shut up and pay the money.
After 20min of asking her to please be polite and treat me with respect she told me that she was n't interested in treating me right and had the right to treat me like I am beneath her. She would n't refer me to a supervisor until I repeatedly asked her again and again and after she finally referred me over she muttered several expletives as she hung up.
|
| 05/11/2021 |
No |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
Claim that we owe an extra {$210.00} on freight for a shipment from XXXX XXXX dated XXXX.
On XX/XX/XXXX we contacted XXXX XXXXXXXX. Their last shipment to XXXX was XX/XX/XXXX which corresponds to our records and we have no outstanding balance with them.
On XX/XX/XXXX we asked the collection agency Biehl & Biehl for a copy of the original invoice. They sent us an invoice from XXXX freight on a shipment from XXXX dated XX/XX/XXXX.
On XX/XX/XXXX we contacted XXXX. They show no write-off or past due amounts on our account going back to XXXX.
XXXX Biehl & Biehl. Many complaints about this company regarding bogus XXXX shipping charges.
|
| 08/01/2022 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
XXXX. Received letter XX/XX/2022 from collection agency stating debt owed.
XXXX responded by fax of XX/XX/2022 not responsible for debt XXXX. Received e mail on XX/XX/2022 from collection agency of response recived. No acknowledge of faxed received.
XXXX. On XX/XX/2022 responded to collection agency by e mail. Included all information that was faxed on XX/XX/2022.
XXXX. Received a letter on XX/XX/2022 dated XX/XX/2022 from the collection agency, That we had not responded.
XXXX. This is obviously harassment.
|
| 06/21/2021 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
XXXX XXXX never sent notification of a debt owed. The first communication received was from Biehl & Biehl, a debt collector. The amonut owed was outrageous and was fraudulent. There was a discounted rate on the original shipment that they did not honor when it was rebilled UPS freight was contacted and I was referred to the billing department who was supposed to correct this and forward me a bill in the correct amount. The case with Biehl & Biehl should have been closed by XXXX XXXX.
|
| 04/11/2023 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
Biehl and Biehl called me today and asked me to settle a debt- for {$88.00} to their client XXXX.
I said Im not a XXXX customer so what is this about, she said its a package you received that wasnt paid enough on. I said ok from who and when, she started shout I can see we wont resolve this amicably so Ill report you to the recovery department.
I said Im asking for proof of dept because I dont have a XXXX account and she hung up on me.
|
| 06/11/2015 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Used obscene/profane/abusive language
|
|
Web |
|
|
XXXX and XXXX, a collection agency for XXXX, a XXXX XXXX NY newspaper called regarding a {$20.00} overdue bill I have. The caller, XXXX XXXX ( extension XXXX at XXXX ) was extremely hostile, abusive and rude. I told him my mother just passed away a few weeks ago, and he got even nastier. There is absolutely no reason at all for this company to behave like this. I do not have a credit card, so I am having my friend take care of this issue
|
| 02/16/2023 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
This has been going on several months. They are trying to tell me I have a debt for a company that I am not associated with. My name was used and the owners of the company are the holders of the debt they have not been contacted because Biehl & Biehl do not know who they are and they are expecting me to give all person information. They are threatening in trying acquire information, harassing.
|
| 04/19/2016 |
No |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Frequent or repeated calls
|
|
Web |
|
|
Biehl and Biehl Debt Collection agency calls me without allowing their phone number to show up on my caller I.D . After talking with me over the phone, I still received a letter telling me the same thing that was discussed over the phone.
|
| 02/01/2024 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Postal mail |
|
|
|
| 01/11/2024 |
Yes |
- Debt collection
- Credit card debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
|
| 09/08/2023 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 02/07/2023 |
Yes |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 10/25/2022 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
|
| 02/11/2022 |
Yes |
- Debt collection
- Other debt
|
- Communication tactics
- Frequent or repeated calls
|
|
Phone |
|
|
|
| 04/18/2021 |
No |
- Debt collection
- Other debt
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Web |
|
|
|
| 02/05/2020 |
No |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 11/05/2019 |
No |
- Debt collection
- I do not know
|
- Written notification about debt
- Didn't receive enough information to verify debt
|
|
Fax |
|
|
|
| 10/18/2019 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 06/06/2019 |
No |
- Debt collection
- I do not know
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Postal mail |
|
|
|
| 04/27/2019 |
No |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 10/30/2018 |
No |
- Debt collection
- Other debt
|
- Communication tactics
- You told them to stop contacting you, but they keep trying
|
|
Web |
|
|
|
| 07/06/2018 |
No |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Web |
|
|
|
| 04/17/2018 |
Yes |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt is not yours
|
|
Phone |
|
|
|
| 03/14/2018 |
Yes |
- Debt collection
- Other debt
|
- Took or threatened to take negative or legal action
- Threatened or suggested your credit would be damaged
|
|
Web |
Servicemember |
|
|
| 11/23/2017 |
No |
- Debt collection
- Other debt
|
- Attempts to collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 07/06/2015 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Fax |
|
|
|
| 08/06/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 07/07/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not disclosed as an attempt to collect
|
|
Web |
|
|
|
| 05/02/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt was paid
|
|
Web |
|
|
|
| 02/11/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Cont'd attempts collect debt not owed
- Debt is not mine
|
|
Web |
|
|
|
| 01/16/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Disclosure verification of debt
- Not given enough info to verify debt
|
|
Referral |
|
|
|
| 01/13/2014 |
Yes |
- Debt collection
- Other (i.e. phone, health club, etc.)
|
- Communication tactics
- Frequent or repeated calls
|
|
Phone |
|
|
|