Berlin-Wheeler, Inc. (Kansas) CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
11/08/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • CA
  • 92532
Web Older American
To Whom it may concern : Over the last four and half months, I have tried to resolve the matter by calling direclty XXXX XXXX and Berlin Wheeler. I made at least 20 to 30 calls and talked to at least 15 to 20 different employees at both XXXX XXXX and Berlin Wheeler. I spent approximately 100 hours or more on the phone and writing letters and travelling to the XXXX store. Background : On or about XX/XX/XXXX this year, I sold my house located at XXXX XXXX, XXXX, CA XXXX, where I have lived since XXXX, at which time I returned all my cable boxes and other equipment back to the XXXX XXXX store. And the XXXX account was closed. Unfortunately, I later found that XXXX did not record it until XX/XX/XXXX. In the meantime, it looked as if I was still owing the XXXX equipment. I received a few invoices from XXXX, but I told them that I already returned all the equipment. In the end, the case was turned over to Collection Agent, Berlin Wheeler. By that time, it did not matter how I told the collection agent about the returned equipment. They were unwilling to listen to me, even after I sent a copy of the receipt. Toward the end of XXXX, I found that my XXXX score tumbled down suddenly to below 700 when normally, my scores hovered around 810 to 840. On or about XX/XX/XXXX, I went back to the XXXX store in XXXX at XXXX XXXX XXXX, XXXX, CA XXXX to dispute the unpaid equipment charges, {$240.00}. They looked into the matter and apologized me and reissued another receipt confirming that everything will be back to normal within the next 2-3 days. Since then, my credit reports show that there is no unpaid balance. It was better than showing the balance of {$0.00} instead of {$240.00}. However, this is where the problem lies. Credit Score Issue What I did not know is that reissuing a receipt is one thing, but posting the transaction themselves is quite another. In fact, I now find that for whatever reasons the transaction was only postdated on XX/XX/XXXX, although all the equipment was returned in XXXX. So, the impression is that I had an unpaid balance of {$240.00}, which was subject to a collection. This is clearly the administrative oversight on the part of XXXX XXXX. If all the equipment was returned in XXXX when my account was closed, why was any collection account ever created, as long as the transactions were properly and timely recorded? At this time, my credit report shows that there was indeed a collection account but now, it has been paid off showing a XXXX balance. For the last several years, my XXXX scores hovered around 810 to 840 as reported in all three credit rating agencies. However, when any collection account appears on my personal credit, regardless of whether the balance is XXXX or significantly large, XXXX score drops significantly -- in my case, it went down more than 120 points. As a matter of fact, my score went down to as low as XXXX from XXXX. I went back to the XXXX store again on XX/XX/XXXX. I was given a letter from Ms. XXXX, the XXXX store 's manager. Her letter states the following : 1. All equipment was indeed returned to XXXX XXXX in XXXX when my account was closed. 2. However, the transactions were only recorded on XX/XX/XXXX. Please read the letter that I have attached to this letter, and feel free to contact Ms. XXXX, the XXXX XXXX Store manager. You will find her contact information in her letter. My complaints are against the following two organizations : 1. XXXX XXXX corporate office refuses to advise its collection company, Berlin Wheeler, so that Berlin Wheeler can notify XXXX and XXXX of the fact that the collection account showing on my personal credit report was inadvertently or erroneously created and thus, all collection records must be removed from my personal credit reports. 2. I also complain Berlin Wheeler of the fact that it still refuses to correct its original reports to the credit rating agencies, despite the fact that I have sent emails and called with evidences and all other supporting documents. Summary : As stated, the equipment in question was returned and my account was closed back in XXXX. It is only XXXX XXXX that recorded the transactions late. Why should I be penalized? What is their intention not to cooperate so I can get my credit cleaned? There should be no collection record on my file. Thank you very much, Respectfully submitted,
04/05/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • GA
  • XXXXX
Web
On XX/XX/XXXX, my Internet service with XXXX XXXX was abruptly terminated without warning or notification of any kind " for something you downloaded '', according to the explanation given to me by XXXX that day. In the absence of any written warning or notification of any kind, I could only conclude that this was a continuation of the efforts by XXXX to extort me into purchasing services & products from XXXX for which I had no use. Specifically, XXXX forced me to purchase an identical replacement for the Cable Modem I had previously used with XXXX earlier in the year unnecessarily when my service was activated on XX/XX/XXXX, falsely claiming that the model I was using was not being recognized on the XXXX XXXX ( despite the claims by XXXX that it was fully compatible with the service ), only to recant the following month when I told XXXX that I was going to cancel the service if they could not activate my replacement Modem. XXXX also tacitly threatened to throttle my service during the process of activating it if I did not upgrade the speed of my Internet Connection, falsely claiming that a natural " bottleneck '' occurs after Internet service has been active for a certain period of time. Since it was clear that XXXX uses its services primarily to extort consumers and therefore offered me service under false pretenses, I immediately set about replacing my Internet service with XXXX and disputing the bulk of the credit card payments I had made to XXXX in an effort to recover the funds I had wasted on equipment in connection with both setting up my service with XXXX and also my efforts to replace it ( including being forced to purchase a Data Plan with XXXX on XX/XX/XXXX and also a DSL Modem for my new XXXX service ), totally about {$170.00}. Although the absence of any written notification regarding the termination of my service is a clear indication that there was no legitimate grounds for it and that XXXX intends to use it to extort me, XXXX has has claimed in connection with my BBB Complaint regarding the matter that my service was " suspended for abuse '' on XX/XX/XXXX and then " terminated for non-payment '' on XX/XX/XXXX because of the credit card payments I disputed. However, this assertion by XXXX is very much at odds with the fact that the merchant 's response to my BBB & FCC Complaints remains the only written acknowledgment I have received from XXXX regarding either a suspension or disconnection of my Internet service ( XXXX actually claimed in my BBB Complaint that my account had been sent to Collection Agency, which I have also as yet received no notification concerning ) and also with the fact that XXXX continued to assess me the normal monthly fee of {$39.00} right up until XX/XX/XXXX ( even the bill XXXX XXXX on XX/XX/XXXX, the day after XXXX claims my service was " terminated for non-payment '', reflected " New Charges '' in the amount of my normal monthly service fee covering the time-frame from XX/XX/XXXX to XX/XX/XXXX ), as I have been assessed back charges from XXXX for the time-frame wherein XXXX now acknowledges my service was either suspended or disconnected. Furthermore, XXXX continuously assessed me fraudulent returned payment fees in connection with its efforts to use the credit card that I deleted as a payment method in my online XXXX account on XX/XX/XXXX and which XXXX fraudulently retained access to in order to continue assessing me monthly fees for service which XXXX freely admits now was suspended and subsequently disconnected, despite the disputes I have filed with my card issuer against the merchant, which would cause any additional transactions from XXXX to be declined.
07/30/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • OK
  • 74133
Web
I am writing to inform you that there is 100 % improper use of the credit report by agencies listed who purchased a sold account with improper actions.looked over the credit report and found some addresses that appear incorrect. Not only did I find addresses, I ALSO FOUND TONS OF INACCURATE INFORMATION ON THE CREDIT REPORT INCLUDING ACCOUNTS THAT I NEVER were given WRITTEN or verbal PERMISSION TO ADD ON ANY INFORMATION TO THE CREDIT REPORT! Attached to the XX/XX/XXXX, XXXX XXXX sold my account XX/XX/XXXX to Berlin Wheeler in which I had contacted and supplied same information to Berlin debt collector factual information that XXXX XXXX has and received the payment and equipment mentioned to the XXXX XXXX oklahoma location cox store on riverside. When the information was provided, I provided substantial proof and evidence in then it was removed from my credit. During XXXX I applied for a home and needed to clean my credit in which credence resource management was not on there nor was cox communication as I had worked with Lexington law during XX/XX/XXXX which they ensured the cox communication was removed under which it was sold to Berlin Wheeler. I then knew at that time my credit had addresses and information that appeared to be identity compromised so I filed identity theft with each bureau and locked my credit until I was ready to purchase and could secure what was accurate on my account. I then finally cleared my credit from all three bureaus as I opened membership accounts in order to ensure I could file disputes if required, comprehensive view of my accounts and ensure transparency and accuracy. Unfortunately my credit was compromised and information was violated and shared without accuracy and also this debt was sold after removal to a company that forcibly refused and denied after evidentiary information was provided. After threats from the 2nd company it was sold to XXXX XXXX XXXX to pay amounts already settled and removed, the threats became real when the old debt reappeared to my account. So after the harassing and false information I paid under duress to prevent my credit being hurt. The creditor said they would delete it but never did but also just made me pay for something that wasnt valid. This was never on my credit from XXXX until XXXX as it was removed and deleted. Creditors that should and I warrant full review on payments and lack of removal of collection accounts when in fact it falls in accordance to FRCA. Credence Resource management ( sold to for XXXX ) Berlin Wheeler ( 1st owner of debt ) XXXX XXXX original creditor, paid prior to selling to debt collector -XXXX in which I was confirmed it would be removed and deleted from my account but actually they kept it and extended my length on my credit along with posting date as if I made payment recent in past 3 years which is false and outright in appearance and fraudulent activity. I exhausted to settle this but the company continues to update and keep it on my credit. I require it is deleted as it is falsely added without permissive standard according to the rules and statute of FRCA. I have contacted counsel and was informed in fact I have permission to file suit against creditors if I proceed in the appropriate manner in which I have. This is my FINAL ATTEMPT prior to releasing information formally in a court order to a judge.
11/16/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • VA
  • 22310
Web
In XX/XX/2020 I received a notification that a new item was added to my credit report for Berlin-Wheeler. I checked my report and it was listed as a collection account for a XXXX XXXX. As I have never had any dealings with Berlin-Wheeler or an account with XXXX XXXX I immediately identified their information and sent them a letter requesting validation of the debt they were pursuing in addition to how it was calculated, copies of the original contract with my signature and their licensing information as a debt collector in my state. All of these items were requested from Berlin-Wheeler pursuant to my rights under the Fair Debt Collection practices. I informed them that I did not and have any current or past dealings with their company or their collectee XXXX and that the account was in error and if they could not furnish a validation document with my signature or contract that the item should be removed from my credit report immediately. In XX/XX/2020 I received a response from Berlin-Wheeler with an itemized statement and account summary or bill and nothing else. I was NOT provided with any original documentation to show that I owed the debt or that I entered into any agreement or contract with Berlin or XXXX or with any of their license information to demonstrate they were licensed in my state to collect such a debt. In XX/XX/2020 I again sent a follow-up letter to Berlin-Wheeler to notify them that they did not satisfy my request for validation of the debt and that a itemized statement does not demonstrate the assignment of this debt to me. I have had several cases of mistaken bills being assigned to me without my knowledge or consent and I again reiterated to the company that I did not enter into such a debt and that they were erroneously reporting this unverifiable debt to me and requested its removal. I demanded that the items either be properly and lawfully validated or removed immediately. I did not receive a response from Berlin-Wheeler to my letter. In late XXXX after not hearing back from Berlin-Wheeler I filed an online formal dispute with the credit bureau as well stating that this account did not belong to me. As of XX/XX/XXXX, Berlin-Wheeler has again " certified '' that the information is accurate after at least 2 communications with me whereas I vehemently protested to the validity of the information and expressed that the debt did in fact NOT belong to me and not being provided with any validation of the debt whatsoever. I have attempted amicably to resolve this situation with the debt collector to restore my good name and credit from this tarnish upon my record. I attest that I do not and have nor have I ever had any account or dealings with Berlin-Wheeler, any subsidiaries or any XXXX XXXX. And if the aforesaid, Berlin-Wheeler, is not able to provide an original agreement, contract or agreement with my signature or evidence that it was in fact me that agreed to the debt that has been assigned to me I demand that my rights be upheld and this erroneous record be immediately removed from my credit record, all credit reporting agencies and not reinstated at any time in the future.
02/27/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IA
  • 52240
Web
I am a FEDERALLY PROTECTED CONSUMER I am making this complaint against BERLIN WHEELER KS ACCT XXXX XXXX I reject your offer to contract I did not consent to any NONAFFILIATED THIRD PARTY BERLIN WHEELER KS ACCT # XXXX to be in possession of my Nonpublic Person Information. THIS IS A VIOLATION OF THE GRAMM-LEECH-BLILEY ACT FAIR TRADE COMMISION ( FTC ) CONSIDERS PRIVACY VERY CRITICAL. I never gave any permission ( TO BERLIN WHEELER KS ) use any of my identifying information to commit mail fraud by contacting me about this ALLEDGED DEBT. This is notice to CEASE AND DESIST all illegal activity and communications and furnishing false credit information on my consumer reports which is considered communication and illegal activity. I am not requesting validation of any alleged debt as obtaining as Non Public Personal Information without my lawful authority constitutes Aggravated Identity Theft 18 USC 1028A. After you sent a letter to addresses where I DO NOT STAY STATING that XXXX XXXX XXXX SOLD MY NON PUBLIC PERSONAL INFORMATION TO YOUR DEBT COLLECTION COMPANY. I now have reason to believe that you are ALL conspiring against me trying to collect on a EXTENSION OF CREDIT through unlawful extortionate means. There is NO TRILATERAL CONTRACT BETWEEN US ( BERLIN WHEELER KS ) THAT STATES I HAVE THE LEGAL OBLIGATION TO PAY ( BERLIN WHEELER KS ). THE FAIR DEBT COLLECTION PRATICES ACT ( F.D.C.P.A. ) AND THE FAIR TRADE COMMISION ( FTC ) WERE CREATED TO PROTECT FEDERAL CONSUMERS LIKE ME. YOU ARE IN VIOLATION OF THE FAIR TRADE COMMISION ACT WHICH STATES " Section 5 of the Federal Trade Commission Act ( FTC Act ) ( 15 USC 45 ) prohibits ''unfair or deceptive acts or practices in or affecting commerce. AND BY BERLIN WHEELER KS FURNISHING FALSE ALLEDGED DEBT ON MY CONSUMER REPORTS I WAS DENIED EXTENSION OF CREDIT FOR HAVING A COLLECTION ACCOUNT ON MY CONSUMER REPORT WHICH IS MY FEDERAL RIGHT NOW DUE TO YOUR FALSE CLAIM YOU ARE PROHIBITTING ME FROM OPERATING IN COMMERCE WHICH NOW PUTS YOU IN VIOLATION OF THE FAIR TRADE COMMISION ACT ( F.T.C ACT ). I AM PREPARED TO SEEK JUSTICE, AND DEMAND, ALL MY FEDERAL RIGHTS BE PROTECTED, AND RESPECTED, AND ENFORCED. AND UNDER THE FAIR DEBT COLLECTIONS PRATICES ACT ( FDCPA ) YOU ARE IN VIOLATION OF15 U.S.C. 1692d A debt collector in collecting a debt, XXXX not harass, oppress, or abuse any person. For example, a debt collector XXXX not : Use or threaten to use violence or other criminal means to harm the physical person, REPUTATION, or property of any person. BY FURNISHING THIS ALLEDGED DEBT ON MY CONSUMER REPORTs YOU ARE HURTING MY REPUTATION AGAIN WE HAVE NO CONTRACT I HAVE NEVER HAD ANY BUSINESS DEALINGS WITH BERLIN WHEELER KS NOR DESIRE TO. IMMEDIATELY DELETE THE FALSE ALLEDGED DEBT ON MY CONSUMER REPORTS. AND UNDER 15 USC 1692K I AM TO BE AWARDED {$1000.00} PER VIOLATION FINDINGS I DEMAND MY DUE DAMAGES BASED ON 15 USC 1692K BE MAILED TO ME AND DELETE ALL ALLEDGED DEBT FROM OFF MY CONSUMER REPORTs IMMIEDATELY FEDERAL CONSUMER RIGHTS SUPERCEDES AN ALLEDGED DEBT OF {$230.00}.
10/25/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NV
  • 89106
Web
According to the Fair Credit Reporting Act 15 USC 1681 section 602 states " There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. '' XXXX, XXXX and XXXX are consumer reporting agencies and I am the Consumer. I have the right to make sure my private information isn't shared which is backed by 15 USC 6801 which states " It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' The furnisher is a financial institution by definition under that title. 15 USC 1681 section 604 a section 2 states, " In general Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' The furnisher of the information, the financial institution and the Consumer reporting agencies XXXX, XXXX, and XXXX do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX, XXXX, XXXX, and the furnisher whether it be verbal, non-verbal, written, implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that " A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' The funisher of the information never informed me of my right to exercise my nondisclosure option. Not only that 15 USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ), no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. '' This account is an adverse item they are reporting again without my permission which is against the law. 15 U.S. Code 1681s2 ( A ) ( 1 ) A states " A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 U.S. Code 1681e states '' Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. XXXX, XXXX, and XXXX are not maintaining reasonable procedures. Also 12 CFR 1016.7 states that " A consumer may exercise the right to opt out at any time. '' I am opting out of your reporting services.
11/09/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92677
Web
This is not a duplicate nor is this complaint being filed by a third party, I am filing this complaint myself. Please see this complaint is processed to the letter of the law. This is my NUMEROUS request that I have been a victim of identity theft and that no one seems to care, that I want to dispute specific records in my credit file that do not belong to me, or that I have signed any agreement. The accounts I'm challenging have nothing to do with any transactions I've done or authorized to gain products, services, or money. Im attaching the required FTC Report for you ( which complies with FCRA Section 603 ( q ) ( 4 ) which states ( 4 ) The term " identity theft report '' has the meaning given that term by rule of the Bureau, and means, at a minimum, a report ( A ) that alleges an identity theft ; ) ( B ) that is a copy of an official, valid report filed by a consumer with an appropriate Federal, State, or local law enforcement agency, including the United States Postal Inspection Service, or such other government agency deemed appropriate by the Bureau ; and ( C ) the filing of which subjects the person filing the report to criminal penalties relating to the filing of false information if, in fact, the information in the report is false. ) The report included this language but XXXX and XXXX are neglecting to process it to the letter of the law. Please see they are held accountable for as this is impacting my life in emotional, physical & financially... and I would truly not what to pursue a legal remedyand the bank 's records ( learned through more research both parties require ). Please block/remove this file. If you feel there are a possibility this account belong to me I require all documentation that bears my signature ( another research item I found that requires you to verify with 100 % accuracy that each account is 100 % true, accurate, correct, complete & VERIFIABLE ). If you do not provide any records & claim the item is verified please understand I will seek legal action. I do not take kindly to games nor does my attorney. SO please comply with the law so this matter can be handled swiftly. This account ( XXXX ) is unknown to me. Also, the information you provided on this account is DELETED from other bureau and I have doubts in their accuracy and the reported payment history on this account is a mystery to me. As required by FCRA 605B ( c ) ( 1 ) ( C ) Authority to decline or rescind. XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
10/10/2021 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • KS
  • 67401
Web
This is not a refusal to pay, but a notice that your claim is disputed. Under the Fair Debt Collections Practices Act ( FDCPA ), I have the right to request validation of the debt you say I owe you. I am requesting proof that I am indeed the party you are asking to pay this debt, the date of the alleged medical service, the name of the patient, and proof that there is some contractual obligation which is binding on me to pay this debt. Please attach copies of : Any agreement with your client that grants you the authority to collect on this alleged debt, or proof of acquisition by purchase or assignment, and authorization under subtitle D of the ARRA, SEC.13401. APPLICATION OF SECURITY PROVISIONS AND PENALTIES TO BUSINESS ASSOCIATES OF COVERED ENTITIES ; and SEC. 13407 ( 1 ) BREACH OF SECURITY. The term breach of security means, with respect to unsecured PHR identifiable health information of an individual in a personal health record, acquisition of such information without the authorization of the individual. Please note the enforcement of penalties against you is covered under the penalty rules of the Omnibus Final Rule effective XX/XX/XXXX interpreting and implementing various provisions of the Health Information Technology for Economic and Clinical Health Act of 2009 ( HITECH Act ) as issued XX/XX/XXXX and the penalty rules of the FCRA and FACTA including FACT Act changes final rules effective XXXX, XXXX, XXXX. Please also attach copies of any agreement that bears the signature of the alleged debtor wherein he or she agreed to pay the creditor and as this is a medical account, a copy of any HIPAA authorization. Please be advised that this letter is not only a formal dispute, but a request that you cease and desist any and all collection activities, including reporting of ; or verifying of this account on my credit reports. I require compliance with the terms and conditions of this letter within 30 days, or a complete withdrawal, in writing, of any claim. In the event of noncompliance, I reserve the right to file charges and/or complaints with the OCR on your HIPAA violations and appropriate County, State, & Federal authorities, the CFPB, BBB and State Bar associations for violations of the FDCPA, FCRA, and Federal and State statutes on illegal collection activities on any account that may be time-barred as well as in violation of Kansas medical privacy rules XXXX I also hereby reserve my right to take private civil action against you to recover damages
09/10/2021 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • LA
  • XXXXX
Web Older American
XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, La. XXXX Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX, IA. XXXX Re : Acct # XXXX Berlin-Wheeler , Inc . To Whom It May Concern : I am writing to request an investigation regarding account number XXXX. In response to my first notice dated XX/XX/XXXX, to collect a debt from Berlin-Wheeler, Inc. , I issued a debt validation letter to a Berlin-Wheeler, Inc to dispute the account that reported a {$200.00} fraudulent high balance on my credit report. Payment of {$100.00} for the account was credited on XX/XX/XXXX and was made directly to XXXX XXXX. As a result, the account balance was reduced to {$79.00}. On XX/XX/XXXX, a payment of {$92.00} was posted and paid directly to XXXX XXXX. Payment cleared both the {$79.00} balance and the {$13.00} collection agency fee. Moreover, the collection agency attempted to collect {$30.00} and {$170.00} when the balance owed to XXXX XXXX was only {$79.00}. Berlin-Wheeler, Inc. , instead of correcting their records, attempted to collect money they were not owed. In my opinion, XXXX XXXX and Berlin-Wheeler Inc. are engaging in a Ponzi scheme to earn kickbacks by referring their customers to their personal collection agencies after they have made a good faith attempt to pay the cable bill. XXXX XXXX shows no regard for their senior citizen customers, who live on a fixed income, who are XXXX years old. In addition, seven days after I attempted to make good on paying the account in full on XX/XX/XXXX, XXXX XXXX sent my account for collection without due process. The actions they took were unjustifiable in light of my payment to the account in full the same month. According to public records, Berlin-Wheeler , Inc. 's license was revoked on XX/XX/XXXX, by the Secretary of State for the State of Louisiana. There is no record of reinstatement of the license after that date. It is against the XXXX to engage in deceptive business practices such as these. The company needs to be investigated for poor billing practices, profit-driven behavior only, failure to register with the Secretary of State for the State of Louisiana and violation of the XXXX. Respectfully, XXXX XXXX Cc : Consumer Financial Protection Bureau Cc : Louisiana Attorney Generals Office Cc : XXXX XXXX XXXX Cc : Congressman ; XXXX XXXX
04/08/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NC
  • 286XX
Web
TODAYS DATE : XX/XX/2019 ATTENTION DISPUTE DEPARTMENT BERLINWHR-KS XXXX Your company have violated FCRA 615 ( f ) ( 15 U.S.C. 1681m ( f ) ) ( f ) Prohibition on sale or transfer of debt caused by identity theft You have not responded to my request to provide me with an investigation report. I need this resolve, under the Fair Credit Reporting Act, these disputed items may not appear on my credit report if they can not be supported by any evidence ( 1 ) In general No person ( company ) shall sell, transfer for consideration, or place for collection a debt that such person has been notified under section 1681c-2 of this title has resulted from identity theft. ( 2 ) Applicability The prohibitions of this subsection shall apply to all persons collecting a debt described in paragraph ( 1 ) after the date of a notification under paragraph ( 1 ). ( 3 ) Rule of construction Nothing in this subsection shall be construed to prohibit -- ( A ) The repurchase of a debt in any case in which the assignee of the debt requires such repurchase because the debt has resulted from identity theft ; ( B ) the securitization of a debt or the pledging of a portfolio of debt as collateral in connection with a borrowing ; or ( C ) the transfer of debt as a result of a merger, acquisition, purchase and assumption transaction, or transfer of substantially all of the assets of an entity. A person that furnishes information to any consumer reporting agency shall have in place reasonable procedures to respond to any notification that it receives from a consumer reporting agency under section 1681c-2 of this title relating to information resulting from identity theft, to prevent that person from refurnishing such blocked information. The reference items are listed below please take this matter very serious BERLINWHR-KS XXXX I have report your company to consumerfinance.gov As a form of record and I am prepare to sue your company XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX Litigation, Case No. XXXX, in the U.S. District Court for the XXXX District of California Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX, XXXX XXXX XXXX SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX XXXX XXXX, NC XXXX
08/15/2019 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • IA
  • 50014
Web
I have been harassed by Berlin-Wheeler, company address XXXX XXXX XXXX XXXX KS XXXX, phone number XXXX, after requesting no further calls. I notified their representative XXXX XXXX about 2 weeks ago ( today is XX/XX/2019 ) that I am homeless and unemployed, having been let go from my last position after missing work following my XXXX being XXXX at her daycare, and the health and mental health care she needed, and my need to attend court hearings regarding the matter, which took me from my duties at my position for 8 non-consecutive days. I am pursuing a civil case against the daycare, and considering contacting the XXXX regarding the questionable moral decisions and possible discrimination on the part of my previous employer. I told this collection agency of my situation, and that I was looking for work, and I would be able to view their account regarding an outstanding balance from XXXX XXXX for the approximate amount of {$110.00} on my credit report, and settle when I was able to find employment. I asked them to note it on their account for me, so that I could focus on re-entering the workforce, instead of being upset over collection agency calls, perpetuated by circumstances that I had no control over, and have been deeply distressing. On XX/XX/2019, I received another call from them, to my recollection the third or fourth call ( I had received calls prior to speaking with XXXX XXXX, but do not have the dates ). I spoke with XXXX XXXX, explained to her the nature of my grievance, and asked her for the companys information. I dont want any additional calls from this company, and find their repeated insistence in harassing me, after having explained my circumstances, my willingness to settle upon finding employment, and my desire to be left in peace for the time being, both disappointing and repulsive. I dont often file such complaints, but I feel this company has crossed a line ; Im not asking for anyone to lose their job, or be reprimanded by this company, but a written apology or simply not getting any more calls would be enough, as I am already knowledgeable about my delinquent accounts, and have had my stress level greatly increased during a time I should be able to use to care for my victimized XXXX year old.
04/20/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NV
  • 89128
Web
XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX NV XX/XX/XXXX I am writing to inform you that there is 100 % improper use of the credit report. Attached to the SSN! XXXX, XXXX, and XXXX HAVE 1000 % VIOLATED THE FCRA, AND IM HIGHLY XXXX ABOUT THIS. I looked over the credit report and found some addresses that appear incorrect. Not only did I find addresses, but I ALSO FOUND TONS OF INACCURATE INFORMATION ON THE CREDIT REPORT. INCLUDING ACCOUNTS THAT I NEVER GAVE YOU WRITTEN PERMISSION TO ADD ON ANY INFORMATION TO THE CREDIT REPORT! As instructed on your website, I've enclosed documentation providing proof of my current address, social security card, utility bill, driver 's license, and insurance card. This is the final step BEFORE TAKING THIS INACCURATE, FRAUDULENT ACTIVITY IN FRONT OF A JUDGE. Under the FCRA, ONLY CORRECT INFORMATION SHALL BE ADDED TO A CONSUMERS CREDIT REPORT, and the information on the XXXX, XXXX, and XXXX credit report isn't accurate AND ITS COMPLETE XXXX. I've spoken to a lawyer, and he told me that I COULD EASILY take THIS to court AND FINE XXXX, XXXX, and XXXX {$1000.00} PER VIOLATION ( and there are many violations ). I DEMAND YOU, XXXX, XXXX, and XXXX, TO REMOVE ALL OF THESE FRAUDULENT INCORRECT ACCOUNTS FROM THIS CREDIT REPORT WITHIN 24 HOURS OF RECEIVING THIS LETTER. YES, I WANT THE ENTIRE ACCOUNT FULLY WHIPPED OFF THE CREDIT REPORT WITH NO FRAUD REMARKS OR DISPUTE COMMENTS REMARKS LEFT ON THE CREDIT REPORT. IF THESE FRAUDULENT, INACCURATE ACCOUNTS DO NOT COME OFF THE CREDIT REPORT WITHIN 24 HOURS. THE LAWYER HANDLING THIS MATTER SAID HE WILL BE TAKING MASSIVE LEGAL ACTION AGAINST THE FOLLOWING CORPORATIONS FOR LETTING THIS HAPPEN : POTENTIAL LAWSUITS LIST : XXXX, XXXX, and XXXX TO MAKE THE DELETION PROCESS EASIER FOR YOU, ATTACHED IS A LIST OF THE INACCURATE ACCOUNTS THAT NEED TO BE TAKEN OFF THE CREDIT REPORT ASAP. AND FRAUDULENTLY REPORTED INQUIRIES THAT NEED TO BE TAKEN OFF ASAP. 15 USC 1681C-2 STATES I HAVE THE RIGHT TO PRIVACY AND A BLOCK OF INFORMATION. AND I NEVER GAVE ANY COMPANY WRITTEN CONSENT TO ADD THIS INFORMATION TO MY CREDIT REPORT! DELETE IT IMMEDIATELY! ACCOUNT NAME - XXXX ( Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX ACCOUNT # XXXX XXXX XXXX
07/10/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 77040
Web Servicemember
Dear Sir/Madam, I am writing to dispute and lodge a formal complaint regarding an account that has been reported on my credit report. The account in question does not belong to me, and I have been diligently trying to resolve this matter to rectify any inaccuracies on my credit report. Account Information : Creditor Name : XXXX XXXX XXXX Account Number : [ Account Number ] Balance : {$0.00} Highest Balance : {$330.00} Opened : XXXX. XXXX, XXXX ( XXXX yrs ) Account Status : Closed Type : Paid Responsibility : Individual Account Remarks : Consumer disputes after resolution Original Creditor Name : XXXX XXXX XXXX Closed : XX/XX/XXXX Creditor Information : Berlin-Wheeler-KS, XXXX XXXX XXXX XXXX XXXX, XXXX, KS XXXX I have made attempts to resolve this issue by making a payment, hoping that it would rectify the situation and remove the account from my credit report. However, despite my efforts, the account remains on my credit report, causing significant distress and potential harm to my creditworthiness. I kindly request your immediate attention and investigation into this matter. Attached to this letter are supporting documents, including proof of payment made and any other relevant documentation, which clearly demonstrate that I am not responsible for this account. I urge you to review the evidence thoroughly and take appropriate actions to rectify this error promptly. I understand that the Fair Credit Reporting Act grants you 30 days to investigate and resolve disputes. I kindly request that you provide me with written confirmation of the steps taken to investigate my dispute, as well as the resolution of the matter. Additionally, I request that you provide me with an updated copy of my credit report once the investigation is completed. Failure to address this dispute adequately and in a timely manner may result in further legal action, as I am prepared to protect my rights under the Fair Credit Reporting Act. I appreciate your prompt attention to this matter and look forward to a swift resolution. Please feel free to contact me at the phone number or email address provided below should you require any further information or clarification. Thank you for your immediate attention to this matter.
10/28/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • OK
  • XXXXX
Web
I AM XXXXXXXX AND HAVE DIFFICULTY NAVIGATING WEBSITES AND COMMUNICATING VERBALLY OVER THE TELEPHONE. THIS DEBT WAS INCURRED WHEN I WAS IN AN ABUSIVE RELATIONSHIP AND ESCAPED. I DID NOT REALIZE HE HAD NOT PAID THE BILLS THAT WERE IN MY NAME. AFTER I LEFT, I CONTRACTED XXXX AND LOST MY JOB. AS SOON AS I WAS ABLE TO WORK AGAIN, I IMMEDIATELY PAID MY PAST DUE AMOUNT IN FULL TO XXXX XXXXXXXX XXXX, ONCE I LEARNED IT WAS UNPAID. I CAN FURNISH THE REDEEMED CHECK FOR THE FULL AMOUNT DUE. WHEN I CONTACTED XXXXXXXX XXXXXXXX XXXX, THEY TOLD ME THE RECORD WOULD BE DELETED ENTIRELY ONCE I PAID MY BALANCE IN FULL, WHICH I DID. NOW, EVEN THOUGH I HAVE PAID THE BALANCE IN FULL, THEY REFUSE TO MARK TO DELETE IT AS PROMISED, AND EVEN REFUSE TO MARK THE ACCOUNT AS PAID, KEEPING IT OPEN FAR BEYOND REPAYMENT. THEY LIED ABOUT DELETING AND THEY ARE LYING ABOUT THE PAYMENT STATUS. I APPEALED TO XXXX AND WAS DENIED. I DEMAND EXPLANATION HOW I CAN HAVE PAID EVERYTHING OFF ENTIRELY AND STILL BE IN UNPAID STATUS. I AM WILLING TO PROVIDE COPIES OF A CURRENT PROTECTIVE ORDER AND MEDICAL RECORDS AFFIRMING MY DIAGNOSES OF XXXX AND XXXX. IF YOU HAVE ANY QUESTIONS OR WOULD LIKE THE MENTIONED DOCUMENTS, YOU MAY MAKE CONTACT BY ANY METHOD YOU WOULD LIKE AND LEAVE A DETAILED MESSAGE, AND MY COUSIN WILL HELP ME RESPOND TO YOU APPROPRIATELY. THANK YOU FOR YOUR TIME AND KINDNESS. I HAVE ALREADY CONTACTED THE COLLECTIONS AGENCY, BERLIN WHEELER WITHOUT ANY RESPONSE WHATSOEVER. EVERY OTHER UTILITY INVOLVED HAS SO FAR DELETED THEIR RECORD, AND I BEGGED THEM TO DO THE SAME. THANK YOU AGAIN FOR YOUR KINDNESS AND MERCY IN ADVANCE. WHILE I CAN NOT PROVIDE PROOF THEY PROMISED DELETION, I DEMAND THEY PROVIDE A REASON WHY THIS SHOULD STILL BE LISTED AS UNPAID WITH A {$0.00} BALANCE. I VIEW THIS AS AN ATTEMPT TO EXPLOIT MY XXXX AND I WOULD LIKE TO KNOW HOW I CAN ATTAIN JUSTICE FOR THIS. WHEN I TALKED TO THEM ON THE PHONE THEY SAID THEY RECORDED IT, SO THEY SHOULD BE ABLE TO PRODUCE THE RECORDING AND PROVE THEY DIDN'T PROMISE TO DELETE THIS.
11/21/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75160
Web Servicemember
In XXXX or XXXX of XXXX, I decided to leave the US to travel abroad, due to social stresses and personal loss. I turned in all my equipment to XXXX XXXX XXXX XXXX in XXXX XXXX. I am a 100 % VA XXXX rated Veteran and had no previous issues with XXXX. However, they said I was missing a cable box, which was not true. My bill reflected all the equipment I rented. I showed this to XXXX and they told me that it was possible the installer could have incorrectly recorded an additional box. I rebutted if that were true, it would have reflected in my monthly bill. They said they'd look into it. I left the US totally debt-free. ZERO debt. I have been traveling outside the US, ever since XX/XX/XXXX. I am presently living in XXXX, XXXX. I had no clue the matter was still an issue until I saw a {$310.00} collections on my credit report from XXXX XXXX XXXX , XXXX in XXXX of XXXX for XXXX XXXX. It was the sole blemish on my credit. I disputed it and it was removed from all credit bureaus. However, the following year on XX/XX/XXXX, another collection agency, Berlin-Wheeler, KS reported me again for collections to the credit bureaus, almost 6 years after the fact. I do not owe this debt. I never did. Had this been something I owed, I'd have paid it immediately, especially since it is a small amount. I have no problems admitting to or paying a debt. If I had financial problems, I would have worked out a pay arrangement. I left the US, debt-free. Since then, I have searched several forums and reddit pages that show this is a common practice of claims that equipment was not returned upon termination of service, particularly when the customer is leaving the state. I don't know what to do at this point. Even if it's resolved in my favor, there is still the chance I'll contend with this same issue again next year. This is akin to being sentenced to 5 years in prison for a misdemeanor. I'd have paid {$310.00} if I owed it. I know I'll return some day and will need cable/internet service.
05/19/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85295
Web Servicemember
I had an outstanding bill of XXXX ( for services I did n't know I owed ) with XXXX on XXXX XXXX nd I currently receive statements from them just fine via email and at my current address. I paid this debt and even spoke to a rep at XXXX and said I was fine and it was from a service rep coming to my house for additional services. On XXXX / XXXX / XXXX I received a call from a collection agency in Kansas for an unpaid debt with XXXX , I then asked what this is for and they said for {$100.00} and I said for what and they said for XXXX . I hung up and called XXXX . Both the billing dept and Collections dept told me I had a XXXX balance with them. Then they told me they could n't help me and I needed to speak to billing again. After telling them I was called by a collection agency 5 times they finally looked into it and stated I owed {$100.00} for a unreturned modem from the previous address. I stated I gave that to the technician. They said they do n't see that in their records. I told them I always pay my bills if I miss a bill I pay it as I have before. I also asked for proof of this as I have received nothing in the mail from them saying I owe this. They could n't answer any of my questions but say they sent it. However I received the XXXX statement from them just fine and other previous statements. I also said I called in several times prior and this was never brought to my attention. They said it 's not the rep 's job to look at every account. I sign online and my account says I have a XXXX balance and I have no messages or notification. I am not paying for something I gave back and have never received ANYTHING in the mail or email that I owe. They can use the excuse of " it 's a different account '' all they want but my email has not changed so they could of sent an email but they have n't. I feel as this is mistreatment and should be reported so no one should go through this as well.
12/19/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • VA
  • 22153
Web
* On XX/XX/2019 paid {$160.00} balance on account with XXXX XXXX * On XX/XX/2019 returned all equipment to XXXX XXXX after I had stopped the service. * On XX/XX/2019 received letter dated XX/XX/2019 from Berlin-Wheeler, Inc ( BW ) collections agency demanding payment of {$270.00}, in full for past account balance and for equipment charges on behalf of XXXX XXXX. * On XX/XX/2019 spoke to XXXX and they were going to check into the issue. Spoke to BW on numerous times and informed them that XXXX was looking into this issue. BW told me that as long as XXXX is researching the issue they will hold off on further collections activity. * On XX/XX/2019 XXXX credited my account and promised to continue the research of the lost returned equipment but asked me if I could pay the full balance remaining so as to stop the collection activity and promised that XXXX will credit back the payment when they find the equipment. XXXX wanted to do this because I continue to maintain in good standing another XXXX account in my present home. As such, on XX/XX/2019 I paid by VISA credit card the full remaining balance of {$210.00} with XXXX. * XXXX assured me that the payment has been immediately reflected on the account and BW will be notified of the satisfaction of all outstanding balance and fees on their online account systems and will stop collections activity immediately. * I have contacted BW after the full balance payment to XXXX and they acknowledged that they do see that the full balance payment has been made. * However, Berlimn-Wheeler ( BW ) filed a negative Credit Report on me and has continued to file negative Credit Report updates on my account and has refused to stop reporting unless I make a payment to them also. * I am hereby requesting that Berlimn-Wheeler ( BW ) to stop filing false and derogatory and negative Credit Reports on me and for falsely demanding payment when full payment has already been made.
12/28/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • RI
  • 028XX
Web
I was recently made aware that XXXX XXXX was attempting to collect a debt on a previous account. At the time of closing my account with XXXX XXXX, I was made aware from the customer service representatives that the amount was incorrectly stated that was owed. That representative at the time said she will escalate the issue and have a supervisor look into the issue and a member from management would be in contact. I did receive a call shortly after from a XXXX named XXXX, who had explained that there unfortunately was an issue within their system and the issue will be correctly rectified to the amount owed of {$210.00}, at which time you can make your final payment when you return the equipment in XXXX of the local support centers. I waited XXXX business days as XXXX explained and then brought my equipment to be returned at the local support center in XXXX XXXX, RI. At that time I was told the amount was still incorrect, but they will accept all of the equipment now. The management of the support center has also explained the amount owed was incorrect and we will get this rectified as soon as possible. The amount was never correctly rectified and I have now received a correspondence from XXXX XXXX that a debt collection company, BERLIN WHEELER , INC. will be contacting me in the future for the amount owed ( which is incorrect ). This is XXXX of the many reasons I terminated my relationship with XXXX XXXX, as the customer service is unacceptable. I want to pay the correct amount of {$210.00} and have my account closed permanently and in good standing. I closed the account and terminated the service, the company did not. I am more than willing to pay the correct amount owed and do not feel this should have been handed over to a debt collection company given what has occurred. The communication within the internal teams of this organization are horrendous.
05/24/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • RI
  • 028XX
Web
I was recently made aware that XXXX XXXX was attempting to collect a debt on a previous account. At the time of closing my account with XXXX XXXX, I was made aware from the customer service representatives that the amount was incorrectly stated that was owed. That representative at the time said she will escalate the issue and have a supervisor look into the issue and a member from management would be in contact. I did receive a call shortly after from a XXXX named XXXX, who had explained that there unfortunately was an issue within their system and the issue will be correctly rectified to the amount owed of {$210.00}, at which time you can make your final payment when you return the equipment in XXXX of the local support centers. I waited XXXX business days as XXXX explained and then brought my equipment to be returned at the local support center in XXXX XXXX, RI. At that time I was told the amount was still incorrect, but they will accept all of the equipment now. The management of the support center has also explained the amount owed was incorrect and we will get this rectified as soon as possible. The amount was never correctly rectified and I have now received a correspondence from XXXX XXXX that a debt collection company, XXXX XXXX XXXX XXXX will be contacting me in the future for the amount owed ( which is incorrect ). This is one of the many reasons I terminated my relationship with XXXX XXXX, as the customer service is unacceptable. I want to pay the correct amount of {$210.00} and have my account closed permanently and in good standing. I closed the account and terminated the service, the company did not. I am more than willing to pay the correct amount owed and do not feel this should have been handed over to a debt collection company given what has occurred. The communication within the internal teams of this organization are horrendous.
11/03/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 92101
Web
My name is XXXX XXXX, a federally protected consumer, and I am making this complaint against Berlin Wheeler Inc for their abusive, deceptive, and unfair collection practices in the collection of extensions of credit. In a conspiracy with the consumer reporting agencies to cause a restraint of trade and commerce, this debt collector has engaged in racketeering activity. I have never given this company any consent to be in possession of my nonpublic personal information. I disaffirm any alleged agreement or contract between I, the consumer, and the original creditor, whether implied or explicit. This account is a billing error. Please provide me with documentary evidence of the obligors indebtedness. This company is in violation of the false claims act and is jeopardizing my consumer credit reputation with other financial institutions by fraudulently furnishing this alleged debt to coerce payment. Any payments made or future payments are a result of threat, duress, and coercion, due to undue influence. I am legally refusing to pay this debt pursuant to 15 U.S. Code 1692c ( c ). I am demanding a cease and desist of all illegal activity, any communication and collection activity, of this and any alleged debts until Berlin Wheeler Inc, can provide me with sufficient documentary evidence that I have any legal obligation to pay them. If this documentary evidence can not be produced and Berlin Wheeler Inc, continues its collection efforts, I will file for litigation for actual damages caused and Berlin Wheeler Inc, shall be liable for violations of TILA, FCRA, GLBA, CFPA, the Sherman Antitrust Act, Robinson-Patman Act, Clayton Act , FTC ACT and RICO Act. Upon the receipt of the documents herein and of this notice, you are hereby notified Pursuant UCC 1-202f. Your prompt attention and response are both requested and required.
02/14/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • LA
  • 70808
Web
In XXXX of XXXX, I moved locations and with it utilities services. It is my understanding that two issues occurred, which have resulted in a debt being sent to a collector, Berlin-Wheeler. First, the return of rented equipment ( a modem/router unit ) was not properly recorded by XXXX XXXX XXXX The equipment was returned to the XXXX XXXX location on XXXX XXXX XXXX XXXX XXXX, LA XXXX ), in XXXX of XXXX. XXXX XXXX states they do not have record of the equipment return, and therefore charged an amount of {$120.00}. I was not notified of this charge or the following debt. Second, to transition service to the new address, the service provider ( XXXX XXXX ) created a new account rather than transferring service on an old account. The old account was not closed by XXXX, balances were not transferred to my new account, and I was not notified the old account was still active and carried a balance of {$20.00}. These two issues combined, resulted in an unpaid balance of {$140.00} owed to XXXX. Eventually, the debt was sent to/bought by the collector ( Berlin-Wheeler ) XXXX XXXX of XXXX. Both Berlin-Wheeler and XXXX state that mailed notices of the balance, and later collection, have been sent, but I have never received a notice. I discovered a balance was owed to XXXX, and had been sent to/bought by a collections agency, from review of a XXXX and XXXX credit reports. Through XX/XX/XXXX and XX/XX/XXXX, I have tried to resolve with Berlin-Wheeler and XXXX XXXX XXXX Berlin-Wheeler, the collector, states that they do not have the authority to resolve. XXXX XXXX states that amount owed is valid, but can not provided evidence that equipment was NOT returned and deny they mishandled transitioning services to my new address.
02/11/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • FL
  • 325XX
Web Older American
Hello, On XX/XX/2021, I contacted XXXX XXXX to cancel my internet service due to selling my home. I was asked if I would like to suspend my service, and I declined. I asked for the final amount that I owed. A bank draft was issued for XXXX. As far as XXXX was concerned, I was done. I received a collection letter from Berlin-Wheeler late XX/XX/2021, and immediately paid XXXX. I also filed a dispute with each credit reporting agency ; XXXX, XXXX, and XXXX. Berlin-Wheeler deleted derogatory from XXXX, but not XXXX and XXXX. I have confirmation of Berlin-Wheeler noting Deleted. After I closed on my home XX/XX/2021, I also closed on a lot to build a smaller house. I applied for a Contruction/Permanent One Time Closing Mortgage and was approved. Hired a Contractor, Had an Environmental Company do research on the lot and apply for XXXX and XXXX permits to build on the lot. This cost {$21000.00}. ( It has taken 12 months to get my permits ) During this time, not knowing it would take this long, I have spent 12 months in a friend 's guest bedroom with XXXX small dogs ) At the time, I worked at XXXX 's as their Electrical Engineer, and was able to buy XXXX worth of construction materials at cost, knowing that supplies would be shaky in the future. So, I have XXXX in the lot, plus Environmental/Permits Costs XXXX and construction materials for a total of XXXX. At XXXX and having Excellent credit all my life, the collection report, has brought my life to a complete halt. I have worked on this problem since first filing a dispute in XXXX of 2021, and most recently the last 6 weeks with XXXX and Berlin-Wheeler and the credit agencies. I am at a loss as to how this can happen and can not be resolved
01/16/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • WA
  • 99208
Web Servicemember
Was contacted by Berlin-Wheeler regarding an account that went to collections. The account originated with XXXX XXXX. After speaking with both XXXX XXXX and Berlin-Wheeler it was determined the account was fraudulently opened by an unknown individual in a different state. The person had used my name and social security number to open the account. There was an unpaid balance of {$1700.00}. After speaking with Berlin-Wheeler it was agreed that they would not post anything to my credit and would send me a fraud packet to fill out and return. This was in XX/XX/2019. I filed a police report and called Berlin-Wheeler to provide it. They stated there was nothing they could do with it and that I would need to wait for the packet to arrive. I confirmed my mailing address and requested an ETA for the packet. They were unable to provide one. I waited and no packet arrived. I received a notification in XXXX that I had an account in collections on my credit report. I checked and found that they had in fact posted it to my credit report. I called them on XX/XX/XXXX and was given the same story. They would send another fraud packet to me and that there was nothing they could do until they received it back. I explained that this was the second attempt to get a packet and again requested a time frame for when it would arrive. The agent at Berlin-Wheeler stated he was unable to provide one. I still have not received a fraud packet in the mail. This is impacting my credit score as I have not had anything past due on it. They are not assisting in helping me resolve this and I fear they could file litigation To receive payment from me on the fraudulent account.
04/13/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • NV
  • 89052
Web
XXXX had always charged me XXXX per month then all of the sudden i was charged XXXX. I called my credit card company to dispute the difference of {$23.00} to bring my bill back to XXXX. The credit card company credited me back {$23.00} and they never contacted XXXX as the {$23.00} amount was too low for the bank to pursue XXXX to give them that money back. XXXX was made aware of this and they told me i was lying. I then called my credit card company and told them what was going on, so we decided to call XXXX together. XXXX again said i was lying and then they were made aware the bank was on the other line recording the phone call. The bank told XXXX that indeed i had disputed {$23.00} but that they should n't try to come after me because the bank wrote off the {$23.00}. Nonetheless XXXX repedetely threatened me to send me to collections and today i received a collection bill in the amount of {$80.00} after repeditely disputing the debt with XXXX. So basically, XXXX charged my card {$62.00} and i disputed {$23.00}, the bank then wrote off the {$23.00} and somehow XXXX found out and tried to come after me for the full {$62.00} and today i got a collections bill for {$80.00}. I have copies of the credit card statement and my bank has a recorded phone call and yet XXXX continues to try to collect something they are not entitled to and now this collection is on my credit. I filed complains with the BBB and they told the BBB to XXXX. I wan na sue XXXX for fraud and cohersion! furthermore, the original charge was {$62.00} and now they sent me to collections for {$69.00} AND a collection fee of {$11.00}! what is wrong with these crimminals?!
07/28/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • KS
  • 666XX
Web
So I believe in XXXX, there was a debt added to my account from a hospital in XXXX, or clinic. Not sure if it was for my kids, myself or ex-wife. We all had insurance then and I had state insurance, XXXX XXXX and XXXX XXXX at the time. I'm XXXX, I went through a divorce and was removed from my house. Living in a tent for awhile. When I was able to get everything in my life steady from the divorce. I was wanting to build my credit and noticed a XXXX collection on my bill. I never received any bill or collections papers. I then tried to call the hospital that I had supposedly accrued my debt from but they said they changed their name and ownership. Billing was unable to find any information about it. And couldn't provide me anymore information. I tried disputing this debt. Several times over the years. One day, I called the debt collector and was left on hold for almost and hour while they chatted and spoke I'll of others. I recorded the whole conversation and still have it but when they hung up on me after being on hold forever. I called back and told the lady I was trying to dispute a claim. She tool my info and I still have never heard anything. I even provided them with update contact info. I would like to have this removed or resolved because this is the only mark against me on my credit report and would like to have it removed. Especially since the hospital is no longer in business, but that also I have attempted numerous times to figure this issue out and I am still being ignored. I would appreciate any help. Thanks!
08/05/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92677
Web
It appears that my credit with you has been compromised. I was going through my records & noticed many files which do not belong to me. Since Im a stickler for research, I found that under section 605b of the FCRA you are required by law to remove & block any account which is found to be opened due to identity theft. The dispute items do not belong to me. Im attaching the required FTC Report # XXXX for you and the bank 's records ( learned through more research both parties require ). Please block/remove these files. If you feel there is a possibility these accounts belong to me I will require all documentation that bears my signature ( another research item I found that requires you to verify with 100 % accuracy that each account is 100 % true, accurate, correct, complete & VERIFIABLE ). This is not a duplicate nor is this complaint being filed by a third party, I am filing this complaint myself. Please see this complaint is processed to the letter of the law. If you do not provide any records & claim the item is verified please understand I will seek legal action. I do not take kindly to games nor does my attorney. SO please comply with the law so this matter can be handled swiftly. Please remove/block the disputed items as they were opened without my consent or knowledge, pursuant to Section 605B of Fair Credit Reporting Act.XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXXXXXX, XXXX XXXX XXXX XXXX XXXX, XXXX XXXXXXXX, XXXX XXXX XXXX XXXX
08/25/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Credit monitoring or identity theft protection services
  • Billing dispute for services
  • VA
  • 24401
Web
I recently moved from XXXX, VA to XXXX, VA. I cancelled my XXXX cable service on the date before I moved in late XXXX of 2021 because they do not offer services in XXXX. I delivered their equipment to them in person in XXXX. While I was waiting for a final bill from XXXX, I continued to make monthly payments with every intention of paying off the balance. XXXX apparently referred my bill to Berlin-Wheeler who very quickly reported my account as delinquent to XXXX. I learned of that today. I have disputed this delinquency with XXXX and expect they will correct it as not being delinquent since I have been making monthly payments toward the total. I have also made a payment through my bank 's " bill pay '' feature for the remainder. I want to report both XXXX and Berlin-Wheeler for their actions. While I am fairly knowledgable about my protections under the law, I fear that many consumers will be hurt by these tactics. Neither XXXX or Berlin-Wheeler made any effort that I'm aware of to reach me. I do not have any record of Berlin-Wheeler attempting to work with me on this and, based on my initial research, they appear to be a predatory debt collection company. I want to give some credit to the XXXX XXXX app I use on my XXXX for alerting me to this inaccurate information on my credit report. Thank you for your help with this.
03/14/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • LA
  • 70126
Web
My name is XXXX XXXX a federally protected consumer, and Iam making this complaint against Berlin Wheeler INC for committing identity theft. I have never given Berlin Wheeler any permission to use any of my identifying information to commit mail fraud by contacting me about an alleged debt they claim I owe. Iam legally refusing to pay this debt Pursuant to 1692c ( c ). Iam demanding you Cease and Desist of all illegal activity, any communication and collection activity, of this and any alleged debts until Berlin Wheeler INC can provide me with sufficient documentary evidence, such as a trilateral contract, that I have any legal obligation to pay them. If this documentary evidence, can not be produce and Berlin Wheeler INC continues its collection efforts, I will file for litigation for actual damages caused and Berlin Wheeler INC will be held criminally liable for aggravated identity theft pursuant to 18 USC 1028A, extortion, theft by deception, securities fraud, and mail fraud. And by the way do you have a sign Authorization form SSA - 89 about my Social security number. Please tell you have on file I need to see that. And look here upon the receipt of the documents herein and of this Notice, you are here by Notified Pursuant UCC - 1 - 202f. Your prompt Attention and Response are both Requested and Required. Account # - XXXX
03/14/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • LA
  • 70126
Web
My name is XXXX XXXX a federally protected consumer, and Iam making this complaint against Berlin Wheeler INC for committing identity theft. I have never given Berlin Wheeler any permission to use any of my identifying information to commit mail fraud by contacting me about an alleged debt they claim I owe. Iam legally refusing to pay this debt Pursuant to 1692c ( c ). Iam demanding you Cease and Desist of all illegal activity, any communication and collection activity, of this and any alleged debts until Berlin Wheeler INC can provide me with sufficient documentary evidence, such as a trilateral contract, that I have any legal obligation to pay them. If this documentary evidence, can not be produce and Berlin Wheeler INC continues its collection efforts, I will file for litigation for actual damages caused and Berlin Wheeler INC will be held criminally liable for aggravated identity theft pursuant to 18 USC 1028A, extortion, theft by deception, securities fraud, and mail fraud. And by the way do you have a sign Authorization form SSA - 89 about my Social security number. Please tell you have on file I need to see that. And look here upon the receipt of the documents herein and of this Notice, you are here by Notified Pursuant UCC - 1 - 202f. Your prompt Attention and Response are both Requested and Required. Account # - XXXX
04/25/2019 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • AZ
  • 85297
Web
I received a bill that my mother owed dated XX/XX/XXXX. My mother has XXXX XXXX and I had worked with XXXX XXXX prior to this. Apparently it went to Berlin-Wheeler. I sent them a check in early XX/XX/XXXX for the balance of {$52.00}. On XX/XX/XXXX I received a voicemail from BW and called them right back. The representative I spoke with was short, rude and abusive. She claimed the bill is now for over {$100.00} and would not answer any questions of mine. We both became confrontational and she terminated the call after I asked if we could talk like adults. All she wanted was a payment. I would have been happy to explain the circumstances and that I had mailed a check but this person would not have a conversation with me after explaining my mother had XXXX. I have worked in this industry for years. This employee needs to find a better role off the phones. I request this bill be zero 'd out immediately and the reporting on my credit be removed within 30 days. I will take legal action and continue to have the CFPB and other Federal and State regulators speak on my behalf if not resolved within that time. I also request the CFPB to investigate this firm for flagrant violations of FDCPA and other similar regulations that govern third party collection agencies.
03/21/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32609
Web
Good Day At and/or around XX/XX/XXXX I noticed a new collection was added to my credit report by a debt collector whom I have never heard of or did any business with so I sent a validation letter to all three of the credit reporting agencies ( XXXX XXXX, and XXXX ) and also to the debt collection agency Berlin Wheeler Inc-K asking them to send me verification that this debt actually belongs to me. During this period of time this debt collection agency continued to flag my credit report continuously with this debt {$390.00} and then on several occasions the would updated the balance to {$390.00} further lowering my credit score and imposing bad activity! I have not to this day XX/XX/XXXX received a response to my letters from either agency they have only updated and flagged my credit report and I feel this bogus account should be deleted from all three credit reporting agencies immediately and all collection attempts be stopped! After doing my own research I also found that Berlin Wheeler Inc-K is not licensed in the State of Florida to collect a debt from myself or anyone in the State Of Florida! It states I opened a account with them in XX/XX/XXXX which is not true! the agency in question is Berlin Wheeler Inc-K XXXX XXXX XXXX XXXX XXXX XXXX XXXX KS XXXX
12/16/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 326XX
Web Servicemember
On XX/XX/2020 I received a notification from my credit monitoring company that I had a " New Account In Collections '' through a company called Berlin Wheeler Inc. I immediately called the company and spoke with a representative who informed me that I owed {$38.00} to XXXX XXXX and they were the collection agency who needed to collect the debt. I told them I had already paid my final bill and returned all the necessary equipment to XXXX and that XXXX told me I was paid in full. I then called XXXX to verify this information. I spoke with both a customer service representative and a collections department representative from XXXX and they both verified that I did not owe them any money ( Call made on XX/XX/XXXX XXXX. I then called the collection agency back and told them what XXXX told me that I did not owe them any money and the collection was not valid. Berlin Wheeler stated that was not accurate and I still owed them money and they would not remove the collection from my credit report. I have also sent out a debt validation letter and am awaiting their response. I would like this collection removed from my credit report. I have attached the receipt showing that shows the equipment was returned to XXXX.
02/15/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 720XX
Web Servicemember
i moved from my address in XXXX XXXX to a new address XXXX. I called XXXX XXXX in XXXX XXXX XXXX to transfer the service, everything was set up to transfer and I moved to my new address. In XX/XX/2021 I started to get calls that I owed a bill for XXXX XXXX XXXX. I called my account and it showed XXXX $ owed. so i called cox and they advised that my services at my old address was still open and they made a error in setting up my transfer. They set up a new service account and left the old one open, they advised me they had fixed the issue and credited all the unused services at the old address closed it. I just recently received a report on my credit appthat cox as filed a derogatory mark on my credit for none payment. I attempted to call and get the matter resolved, and they did with to do so. I advised they can pull the own recorded calls and the notes from my full account should show when i moved and the errors in the account set up. They still refused to removed the mark. I notified berran wheeler by letter that this was not my debt and I disputed it. And to no longer reach out to me. They have continued debt collection efforts and will not validate the debt with XXXX XXXX.
06/16/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 34471
Web
Consumer Finance, On my 3 credit reports there is an unpaid collection account for {$240.00} by Berlin-Wheeler , Inc.. This was paid on XX/XX/2022 and attached you will have the receipt- they agreed for a " pay to delete '' and it was to be deleted from all 3 credit bureaus. I have contacted Berlin-Wheeler, Inc. as well as the original creditor, XXXX XXXX XXXX and the 3 credit bureaus since then, with documented proof, it has been paid, and to delete as that was the agreement. The collection agency blames the 3 credit bureaus, the 3 credit bureaus blame the collection agency, and I want this to be reflected as paid and deleted - I have requested this for going on 90 days to be fixed. In addition, the same companies, put on a duplicate collection, as unpaid, then moved to paid, and then removed - as we agreed - yet this one remains! Its a simple fix - simply remove as it was a duplicate and should not be there- we agreed to a pay to delete and that needs to be done. I am beyond frustrated as this is damaging my credit. I have paid the collection, provided proof, and it should reflect accuretly on my credit reports.
06/16/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 34471
Web
Consumer Finance, On my 3 credit reports there is an unpaid collection account for {$240.00} by Berlin-Wheeler , Inc.. This was paid on XX/XX/2022 and attached you will have the receipt- they agreed for a " pay to delete '' and it was to be deleted from all 3 credit bureaus. I have contacted Berlin-Wheeler, Inc. as well as the original creditor, XXXX XXXX XXXX and the 3 credit bureaus since then, with documented proof, it has been paid, and to delete as that was the agreement. The collection agency blames the 3 credit bureaus, the 3 credit bureaus blame the collection agency, and I want this to be reflected as paid and deleted - I have requested this for going on 90 days to be fixed. In addition, the same companies, put on a duplicate collection, as unpaid, then moved to paid, and then removed - as we agreed - yet this one remains! Its a simple fix - simply remove as it was a duplicate and should not be there- we agreed to a pay to delete and that needs to be done. I am beyond frustrated as this is damaging my credit. I have paid the collection, provided proof, and it should reflect accuretly on my credit reports.
12/10/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Problem with personal statement of dispute
  • AZ
  • 85710
Web
I've contacted the Company that is holding my account " Berlin Wheeler '' multiple time this month XXXX XX/XX/XXXX. I've also been contacting XXXX XXXX on behalf being the company that submitted my account to collections. I spoke to a representative from XXXX and my account was never supposed to go into collections. Berlin Wheeler on the other hand wants to hold my account and will not remove it from my credit report because there saying they don't have the capability even though they do. Now I've spoken to XXXX and they are submitting a courtesy deletion to Berlin Wheeler to remove the account from my report. I believe Berlin wheeler will not remove it and want to hold my account just because they can and it is very frustrating. I've submitted disputes to all three credit holders XXXX, XXXX, and XXXX. XXXX investigated it and removed it from there end, now XXXX updated my information but didn't remove it. Why would XXXX remove it but XXXX not. I am currently trying to buy my first home and need this removed from my credit report so I can qualify for my home. I've had this account paid off since XXXX. Please help me.
03/04/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • KS
  • 66049
Web
1. Berlin-Wheeler did not provide me with written notice of this alleged debt before reporting this alleged debt to the credit bureaus. They denied me my right to request validation and verification of this alleged debt. 2. Berlin-Wheeler continues to verify to XXXX that this alleged debt belongs to me despite submitting documentation to XXXX that this alleged debt was associated for services for someone else. 3. Berlin-Wheeler continues to verify to XXXX that this alleged debt belongs to me by only verifying my name and address. XXXX has confirmed that this alleged debt is not associated with my social security number. 4. The original creditor has received full payment for this alleged debt. I have never paid Berlin-Wheeler for this alleged debt ; however, XXXX customer service informed me that Berlin-Wheeler is reporting this alleged debt as if I paid Berlin-Wheeler for this alleged debt. 5. Berlin-Wheeler has not provided me with documentation demonstrating their legal authority to collect and report this alleged debt, or access the protected medical information associated with this alleged debt.
10/23/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • OK
  • 73110
Web
I recently obtained my consumer credit file and discovered the below mentioned agency obtained my consumer credit report on XX/XX/2019, from XXXX XXXX & XXXX, alleging a balance owed to them in the amount of {$610.00}. Since then, the below mentioned company was given three ( 3 ) notices of claim dispute, under notary presentment, to verify their permissible purposes for intrusion, fraud, and damages my credit profile and personal character. I have not received a response. BERLIN WHEELER , INC. is a debt collector pursuant to 15 USC1681. I am a consumer as that term is defined in 15 USC1681 seq. BERLIN WHEELER , INC, is not a creditor, and I have not applied for, neither received any services or credit with your particular entity. Therefore their intrusion in my personal credit file constitutes a willful and negligent violation of 15 USC1681 ( b ) which would also be a criminal offense ( felony ) punishable under Title 18 USC, the penalty being a fine and or two years imprisonment, and a civil liability exists within 15 USC1681n. This violation may also constitute a tort claim for identity theft.
02/09/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89106
Web
I obtained my consumer credit profile on XX/XX/2021 and discovered from XXXX and XXXX that BERLIN WHEELER INC. is alleging a balance owed in the amount of { {$380.00} }. Since then, the below mentioned company was given two ( 2 ) notices of claim dispute to verify their permissible purposes for intrusion, fraud, and damages to my credit profile and personal character. I have yet to receive a response. BERLIN WHEELER INC. is a debt collector pursuant to 15 USC 1681. I am a consumer defined by 15 USC 1681 seq. BERLIN WHEELER , INC., is not a creditor, and I have not applied for, neither received any services or credit with their particular entity. Therefore their intrusion in my personal credit file constitutes a willful and negligent violation of 15 USC 1681 ( b ) which would also be a criminal offense ( felony ) punishable under Title 18 USC, the penalty being a fine and or two years imprisonment, and a civil liability exists within 15 USC 1681 ( n. ) This violation may also constitute a tort claim for identity theft. Again, this reporting is unlawful and I am requesting immediate removal.
04/06/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • AZ
  • 85396
Web
I am filing this grievance as I had my credit pulled and was surprised to see a collection from BERLIN WHEELER still reporting to the credit bureaus which has dropped my XXXX scores significantly. I was alerted to this collection by my credit monitoring site. I received no phone calls or contact via USPS mail to confirm this collection was mine or valid prior to it updating with the credit bureaus. In hindsight, due to this I did not obtain the full statutory period in which to dispute the validity of the debt in question as I did not receive any initial communications/notifications regarding the debt. I reached out and addressed the balance in good faith with the intent and understanding the collection was going to be deleted from the credit bureaus, yet it was only updated to paid status which in turn did not restore the XXXX points I lost ( over 100 points ). This collection must be removed from the credit bureaus post-haste due to erroneous collection practices & dishonest communication. Timing is of the essence. cc : FCC
10/24/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89081
Web
I received a letter from Berlin-Wheeler Inc on or about XX/XX/18 that I owed a debt for {$390.00} for XXXX, but I have never had an account with XXXX. I then sent Berlin-Wheeler a certified debt validation letter that was received on XX/XX/18. They sent back copy of invoices, an itemized printout, and a demand for payment, but nothing to verity the debt since the FTC has stated that itemized printouts are not verification of a debt. I checked my credit report on or about XX/XX/18 and the debt was reporting to the credit bureau, but it was not marked disputed within the 30 days that are required by law according to FDCPA 807 ( 8 ). I then sent another certified letter to Berlin-Wheeler that was received on XX/XX/18, letting them know of the violation and asking them to remove the inaccurate information from my credit file, but the debt has not been removed nor has Berlin-Wheeler responded as of today ( XX/XX/18, which well pass 30-days ) I am requesting to have this inaccuracy removed from my credit report immediately.
12/06/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89113
Web
I am filing a complaint against XXXX XXXX XXXX for violations related to a debt allegedly owed to XXXX XXXX XXXX Despite my requests for comprehensive validation under the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, XXXX has failed to provide : 1. A signed original contract or agreement. 2. Evidence of their authority to collect the debt. 3. Clear verification of the debt 's legitimacy. Moreover, there is a discrepancy in their communication, citing both " XXXX XXXX '' and " XXXX XXXX, '' raising concerns about their accuracy and credibility. Earlier, a similar case ( XXXX XXXXXXXX # XXXX ) with " XXXX XXXX XXXX, XXXX '' regarding this account was resolved by removing the inaccurate report. XXXX 's inability to provide adequate validation, as legally required, should result in the same action. I request the CFPB 's intervention to ensure compliance with federal consumer protection laws and to address this inaccurate and potentially damaging credit reporting.
03/31/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OK
  • 731XX
Web
BERLIN WHEELER INC WERE SENT NOTICES OF CLAIM DISPUTE. I HAVE NO TACIT AGREEMENT OR PRIVITY OF CONTRACT WITH THE ABOVE MENTIONED FIRM. ALSO STATED : BERLIN WHEELER INXXXX IS A THIRD PARTY JUNK DEBT BUYER, HAVING NO BONA FIDE PROOF OR FIRST HAND KNOWLEDGE THAT I SIGNED A CONTRACT WITH THE ALLEGED CREDITOR XXXX XXXX. BERLIN WHEELER INC ARE USING A SCHEME OF FRAUD BY MAIL/EMAIL TO IMPLY A CONTRACT BETWEEN THE PARTIES. FURTHER STATED : BERLIN WHEELER , INC FURNISHED THE CREDIT REPORTING AGENCIES WITH FALSE, FRAUDULENT, AND MISLEADING INFORMATION, RESULTING IN A MAJOR DECLINE OF MY CREDIT SCORE, AND DENIALS FOR CREDIT. THIS IS A DIRECT VIOLATION OF THE FDCPA AND [ FCRA 1681b ] WITH REMEDY UNDER [ FCRA 1681n ]. ACCORDING TO THE PUBLIC ACCESS TO COURT ELECTRONIC RECORDS ( PACER ), BERLIN WHEELER , INC. HAS BEEN SUED SEVEN PLUS TIMES OVER THE LAST TWO YEARS FOR DEBT COLLECTION HARASSMENT. THIS IS PRIMA FACIA EVIDENCE OF RACKETEERING AGAINST THE PARTY ( S ). THERE IS NO PROOF TO THE CONTRARY.
07/23/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • TX
  • 78596
Web
The collection company Berlin Wheeler is reporting XX/XX/XXXX as account opened for XXXX XXXX XXXX, past due amount {$140.00} I paid in XXXX, I advised Berlin Wheeler Agents in various calls which escalated to a supervisor, which i didn't ask for, that the actual Date of Delinquency for this XXXX XXXX XXXX is XX/XX/XXXX, therefore a closed account stays on a credit report 7 years from date of delinquency, if this was dated correctly it would not be in my XXXX and XXXX credit Reports. Berlin Wheeler remain adamant in inquiring waiting on XXXX XXXX to email them and thus correcting the date of this PAID-CLOSED account. XXXX XXXX is yet to send an email because they don't list this account as delinquent, and 1 agent advised me they don't know how the collection account got to Berlin wheeler. This is a negligent and inconsiderate credit reporting practice that is resulting in personal opportunity cost of seeking the purchase of a new home, and to rectify my credit report.
04/28/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85206
Web
Berlin-Wheeler Inc XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, KS XXXX XXXX : Phone : ( XXXX ) XXXX I called to speak to this company regarding a debt notice for XXXX XXXX XXXX When I reached out to them I asked for an itemized statement of facts to make sure the charges were correct as I felt they were not. They advised they would contact XXXX XXXX and get back to me within ( 7 ) business days. At that time I asked for a itemized statement from XXXX which they said they would provide. On day 15 I contacted them because they hit my credit report when I was disputing the amount owed until I received an itemized statement from XXXX XXXX which I paid the balance because I'm in the process of buying a house. I finally received the itemized statement a week after I paid the balance. I believe this should be removed from my credit completely due to them not communicating correctly when I was in communication with them to make sure the charges were correct to pay.
08/17/2022 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • KS
  • 666XX
Web
I called XX/XX/22 to setup payment arrangement on a debt for XXXX. After verifying who I am, the rep stated I owed XXXX XXXX. I asked why is there a XXXX difference and she didn't know. She stated I could set up a payment arrangement for the amount showed in their system while they investigate. I disagreed and asked to speak to a supervisor. She transferred me to a gentleman who wanted me to re-verify which i was hesitant because for one, i already did and secondly there's this XXXX difference the last rep couldn't explain. The guy was so rude and stated it doesn't matter if i verified and i need to do it again. After going back and forth i stated I will just let my attorney look at it and ended the call. On XX/XX/22 I woke up to 4 credit alerts for negative items. I have multiple bills all under one account. He reported 4 of the higher accounts separately out of spite. The letter shows only one account number for everything. This dropped my score XXXX points.
11/15/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OK
  • 74136
Web
I declare under penalty of perjury ( under the laws of the United States, if executed outside of the United States ) that the foregoing is true and correct to the best of my knowledge. Further, I certify that I am permitted by FEDERAL and STATE LAW to file this dispute. I also understand that knowing and willful misstatements or omissions of material facts constitutes a FEDERAL CRIMINAL VIOLATION punishable under 18 U.S.C. 1001. Additionally, these misstatements are punishable as perjury under 18 U.S.C. 1621. This item found within my credit report is not related to any transaction that I made. I am alleging that a person or company without my authorization- used my personal identifying information to apply for goods, services, or money ; and was successful in getting this account established. This debt collector is in violation for putting this unknown account on my credit report. This has caused me to suffer and its defamation of my character.
08/28/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85718
Web Servicemember
I reached out as I am refinancing and saw there was one bad collections on my account from XXXX for cable I didn't have an account of. They posted it was part of the disaster of covid. It was false. I went to XXXX and they issued the form showing it was closed as there was no debt owed. I submitted it to the 3rd party collections for them to remove it. Instead the changed it to paid. I never paid it. I have repeatedly asked them to remove it. I went back to XXXX to get a updated statement showing their credit back to the account as the account they spoke of was paid by an HOA not me. Please see the attachment of the validity of this statement. I am frustrated, it's been two months and three weeks of my time trying to resolve this. The bureaus told me to reach out to you as they have tried to dispute it. The company who refuses to follow the laws of the fair credit act is Berlin Wheeler INC. I am now, asking for damages.
10/13/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92677
Web
It has been brought to my attention that you are not blocking files when theyre sent with an FTC fraud report. Since it is a requirement by law 605b of the FCRA Im sending this letter certified mail to help establish a legal recourse. This is not a duplicate nor is this complaint being filed by a third party, I am filing this complaint myself. Please see this complaint is processed to the letter of the law. If you choose to not block the account listed below which are reporting inaccurately due to identity theft, I will be handing my documents over to my attorney to start a legal action. Its my intention to not pursue any legal action so please adhere to the law. Please remove/block the account as they are fraudulent & were opened without my consent or knowledge XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX CA XXXX, XXXX XXXX XXXX XXXX XXXX, AZ XXXX XXXX XXXX XXXX XXXX XXXX Date opened XX/XX/2021 Balance : {$190.00}
06/20/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • LA
  • 70503
Web
I contacted XXXX XXXX to pay balance ( this was during Corona Virus ). We spread the payments out over a few months - I was told to not worry about contacting debt collector they would let them know I was paying them directly. I paid XXXX XXXX as agreed the entire amount - there was no charge off as Berlin Wheeler has indicated in notes. XXXX stated Berlin Wheeler would remove from credit report after last payment was reported. I did not pay Berlin Wheeler I paid XXXX directly. I contacted Berlin Wheeler to ask why had they not removed from my credit report they stated they didnt have to even if I paid account off if was there discretion who they choose to remove from credit report. This is not fairbI made arrangements with creditors due to natural disaster paid in full on time as arranged - and this company gets to decide whos credit they will ruin for 7 - 10 years. Please help me. Thanks XXXX XXXX XXXX
04/15/2019 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • DC
  • XXXXX
Web Servicemember
Berlin Wheeler - KS contacted me via telephone about a debt for XXXX XXXX account. The account is for cable service provided to a home in Oklahoma. I have lived in Maryland for over twenty years. The service ended up being for an address that is occupied by a family member. I agreed to pay the debt to avoid my credit being damaged. Once I provided them with my address in Maryland they immediately filed the debt on my credit report the same day. Prior to their telephone call onXX/XX/XXXX, I had not been given notice that they were attempting to collect a debt, which would have allowed me the opportunity to address the debt or dispute it. When they contacted me via telephone they never mentioned that they would be filing this on my credit. I assumed that since I agreed to pay that there would be no further action. Again, this is not my account but an account that was opened for use by a family member.
05/11/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • NV
  • XXXXX
Web
XX/XX/XXXX BERLIN-WHEELER-KS XXXX XXXX XXXX XXXX XXXX XXXX, KS XXXX XXXX XXXX XXXX ) XXXX To Whom It May Concern : As you are well aware of, The Fair Credit Reporting Act of XXXX requires collectors and creditors to furnish accurate and complete information to Credit Reporting Agencies. In a recent review of my credit report XXXX which I am enclosing as an attachment ), I have noticed some errors. Please make the following changes : Remove account immediately from credit report as account does not belong to me. In the event that you can not fulfill my request by deleting the late payments immediately, please verify the information you have listed as accurate by providing the name of the person supplying this data as well as the manner in which it was provided in order that I may pursue additional legal remedies. Sincerely, XXXX XXXX XXXX XXXX SSN-XXX XX XXXX XXXX XXXX XXXX XXXX XXXX XXXX NV XXXX
11/14/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AZ
  • 853XX
Web
In XXXX I got XXXX XXXX. I paid them for 3 months straight directly by using the phone number payment. Someone got into my account and reversed the payments multiple times, causing XXXX to flag my account and contact me. We closed the account and opened a new one. No issues on the new account. But now 2 years later, after already disputing and resolving with another credit collector, XXXX got a new company collector and theyre trying to ruin my credit again and come for the funds that were disputed and closed. This is the second collection agency coming for me, for the same thing that was already disputed for fraud. I have spoken with multiple XXXX representatives and they told me everything was okay. I have perfect credit for being XXXX and im not going to have this fraud continue to cause me issues when it was solved 2 years ago in XXXX when XXXX notified me of the activity in my account.
02/17/2020 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 23321
Web Servicemember
On XX/XX/2020 I received notification from three credit bureaus that I owe a debt to Berlin Wheeler. I have never had any account nor contract with Berlin Wheeler. I never received any written notification regarding debt collection, I never received written notification that an attempt to collect this alleged debt was occurring nor did I receive any written notification of my right to dispute this alleged debt within 30 days. This is a violation of the Fair Debt Collection Practices Act. I do not owe this alleged debt to Berlin Wheeler or any secondary company. And I intend to sue and seek damages for each violation of FDCPA if this is not rectified. Berlin Wheeler has committed several violations of law and has damaged my credit, and my ability to obtain credit in the process. I do not owe this debt and this collection account should be removed from all 3 credit reports immediately.
03/25/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 23324
Web Servicemember
Original Complaint : XXXX I never had any communication with the debt collect Berlin-Wheeler. Berlin Wheeler never contacted me with the notification or verification of debt to provide me an opportunity to pay the debt. I paid the debt directly to XXXX XXXX when the negative account appeared on my credit report. I moved XX/XX/2020. I do not believe this Collection Agency was in possession of my correct address or phone number so there is not way they sent me a notification of this debt. The company has since adjusted the balance to owed to Berlin Wheeler but did not remove the blemish from my report. This collection should have not been placed on my credit report without prior notification. In the first paragraph if the response provided by the company states that their attempts to contact me were unsuccessful but they still reported the negative information on my credit file.
08/29/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • FL
  • 34471
Web
CFPB + Berlin Wheeler + XXXX, On the attached letter dated XX/XX/2022 from Berlin Wheeler it clearly states they are requesting XXXX completely remove/withdraw the below tradeline from my XXXX credit report asap : XXXX : XXXX ( Client XXXX XXXX XXXX The letter states Berlin Wheeler has been requesting XXXX to XXXXemove/withdraw this and I have also submitted with XXXX to remove/withdraw this XXXX and now I am requesting this again. Enclosed with this complaint are : - my drivers license - my address- my social security number proof - my dispute letter - Berlin Wheelers latest letter dated XX/XX/2022 - my XX/XX/2022 XXXX credit report where it still shows its on my report XXXX, please have this removed/withdrawn as Berlin Wheeler has instructed you to do many times as this incorrect information is damaging my credit and interfering with my ability to obtain credit.
11/29/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • CA
  • 91335
Web
*There are numerous collections and fraudulent accounts that have been sticking to my credit profile affecting my credit * Debt collection agencies have been harassing me for payment for accounts that were reported as not me * Debt from fraudulent accounts and bills reported on my credit that's also not belonging to me * I have payed numerous credit repair agencies lot 's of money to fix these collections and fraudulently open accounts and no results * There was Payday loan opened up that was not me * delinquent account for also a Vehicle loans or and leases XXXX XXXX XXXX XXXX XXXX Original Creditor XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$300.00} Account information disputed by consumer under the Fair Credit Reporting Act XXXX XXXX XXXX Date opened : XX/XX/XXXX {$5900.00} Berlin XXXX inc XXXX $
01/17/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • IA
  • 52240
Web
I AM A FEDERALLY PROTECTED CONSUMER AND I AM PROTECTED UNDER THE FDCPA, XXXX LEECH XXXX XXXX. XXXX XXXX ACCT XXXX XXXX what gives you the right to collect on this alleged debt? FEDERAL LAW states I have to give you direct consent which I never did. The first communication with you was with you furnishing this alleged damaging information on my consumer report this is FDCPA VIOLATION. WHERE IS THE PROOF OF BILL ASSIGNMENT? WHERE IS THE CHAIN OF TITLE? ARE YOU LICENSED AND BONDED TO COLLECT IN MY STATE? THE FEDERAL TRADE COMMISION ( FTC ) STATES I HAVE RIGHTS AND TAKES DEBT PARKING SERIOUS. YOU HAVE NO AUTHORITY TO FURNISH ON MY CONSUMER REPORT. YOU ARE VIOLATING MY PRIVACY UNDER THE XXXX XXXX XXXX YOU DO NOT HAVE ANY RIGHT TO MY NONPUBLIC PERSONAL INFORMATION. DELETE THIS ALLEDGED DEBT IMMEDIATELY FROM MY CONSUMER REPORT.
09/29/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 95667
Web
I received an alert on my credit report and noticed that there was a charge for collections for a service. I had no knowledge of. I reached out to verify my identity and they have not removed the charge. They just said the charge was valid I do not live at that location nor that city and I submitted documentation showing my identification and where Ive lived since XXXX and they still have not removed that collections from my credit report or my name. I have disputed with all 3 credit agencies and nothing has been done to remove it. XXXX - XXXX XXXX - XXXX Last reported XX/XX/XXXX {$720.00} Open balance XXXX XXXXXX/XX/XXXXOriginal creditor XX/XX/XXXX Opened XX/XX/XXXX ( 3 mos ) Account status Open Type -- Responsibility Individual Remarks Dispute resolved ; customer disagrees Original creditor name XXXX XXXX XXXX
01/25/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • MO
  • 64050
Web
This is a fraudulent account and I want this account removed ASAP from my credit report. This is not mine and it is causing issues in me getting approved for my house. The Fair Debt Collection Practices Act, Pub. L. 95-109 ; 91 Stat. 874, codified as 15 U.S.C. 1692 1692p, approved on XX/XX/1977 is a consumer protection amendment, establishing legal protection from abusive debt collection practices, to the Consumer Credit Protection Act, as Title VIII of that Act. The Fair Credit Reporting Act, 15 U.S.C. 1681, is U.S. Federal Government legislation enacted to promote the accuracy, fairness, and privacy of consumer information contained in the files of consumer reporting agencies. It was intended to protect consumers from the willful and/or negligent inclusion of inaccurate information in their credit reports.
09/09/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92677
Web
This is my second endeavor to tell you that I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services or money that I have made or authorized. This is not a duplicate nor is this complaint being filed by a third party, I am filing this complaint myself. Please see this complaint is processed to the letter of the law. Assuming no one cares either way, block the noteworthy of any information in my credit record that came about due to an alleged fraud or extortionXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX, CA XXXX, XXXX XXXX XXXX XXXX XXXX XXXX AZ XXXX, BERLIN WHEELER INC XXXX Date opened XX/XX/2021 Balance : {$190.00}
11/29/2017 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OK
  • 74055
Web
XXXX IS TRYING TO COLLECT A DEPT FOR XXXX XXXX THAT IS NOT OWED. I HAVE N'T HAD SERVICE WITH XXXX FOR TWO YEARS AND ACCOUNT WAS PAID IN FULL AT TIME OF DISCONNECT. THEY HAVE REFUSED OR ARE UNABLE TO PRODUCE ANYTHING SHOWING WHY DEBT IS OWED, BUT THEY ARE STILL TRYING TO COLLECT. I KNOW THIS DEBT IS NOT OWED AND HAVE MADE SIX PHONE CALLS TO XXXX TRYING TO RESOLVE IT, IT APPEARS IT 'S AN ERROR IN THEIR SYSTEM AND WHEN I TALKED TO THE PEOPLE AT XXXX AS THEIR CUSTOMER SERVICE REPS WOULD SEE THE ERROR THEY WOULD PASS ME OFF ( THEY DID N'T KNOW HOW, COULDN't OR WOULD N'T FIX THE PROBLEM ) NOW IT 'S IN COLLECTIONS AND IT 'S BEING PERSUED AND IT 'S UNACCEPTABLE. REF XXXX / XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, KS XXXX ( XXXX ) XXXX FAX ( XXXX ) XXXX
03/26/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • LA
  • 70119
Web
I first noticed Berlin-Wheeler placed a collection account on my credit profile for a balance of {$410.00} with XXXX, XXXX, and XXXX. I then sent them a request to validate this account because it was paid before going into collections, and they got that letter XX/XX/2019 via certified mail receipt # XXXX XXXX XXXX XXXX XXXX. They replied by sending me what is suppose to be a statement but that amount shows {$350.00} as well as their account number of XXXX. The account number they are reporting is XXXX and they continue to report that number, the amount allegedly owed as {$410.00} and they have not marked the account as in dispute although they received my letter XX/XX/XXXX and update their account with the credit bureaus XX/XX/2019.
12/13/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89183
Web
This kind of account is placed as a charged off account, be sure to inform me precisely why there's a balance indicating on the document whether it's a charge off? The balance is in fact wrong, please make sure to reverse it to XXXX or remove the item fully. Please also produce documentation to verify all the charges and credits in this supposed account that caused to the extremely high credit figure you might have displayed on my account. My demand to present these records is a standard information demand in accordance with my rights honored within the fair credit billing act. If you fail to give these details per my civil rights petition, please make sure you quickly remove this specific wrong posting.
07/27/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 952XX
Web Older American
XXXX XXXX is attempting to collect {$830.00} from me for services at XXXX XXXX XXXX, XXXX XXXX, Nevada XXXX for dates XX/XX/XXXX - XX/XX/XXXX. I do not live in XXXX XXXX, Nevada. I live in California and have lived here all of my life. Berlin Wheeler , Inc. is the Collection agency. There has never been an attempt to collect this money from me. I just happened to check my credit score which was over XXXX before these collections showed up on my credit report. I am a XXXX XXXX XXXX and have been for almost 4 years in the state of California. I run my business from XXXX XXXX. I have had a background check every year for the last 4 years. All background checks show California as my residence.
04/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • OH
  • 43219
Web Servicemember
I have a derogatory on my credit report from BERLIN-WHEELER-KS XXXX Opened XXXX in the amount of {$850.00} on behalf of XXXX XXXX XXXX XXXX. I have not lived in oklahoma since 2013 and i have never used XXXX XXXX in any way shape or form. Have attempted multiple to call to get this taken care of and i was redirected to XXXX i filed this as fraud to be taken out my report. And my report key number : XXXX. Havent heard any feed back in months and have no access to report. All credit bureau have attempted to get this resolved but business is adamant in resolving this. Please i would like for this to be resolved and taken off my report as i have never conducted business with set entity.
08/22/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 236XX
Web
On XX/XX/2023 collections account from Berlin - Wheeler inc was reported to my account for the amount of {$300.00}. The company is from XXXX XXXX which I have no knowledge of and I never had this account. This account was open fraudulently, and it is not mine. The address provided for this account is also incorrect. I never leave at this location. I have documents, providing my current lease to prove my address. In accordance with the Fair Credit Reporting Act, [ C ] has violated my rights. 15 U.S.C 1681 section 602 A states I have the right to privacy. 15 U.S.C 1681 604 A Section 2 states a consumer reporting agency can not furnish an account without my written instructions
07/13/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 34471
Web
I will attach paid proof and response from company. Here is my past complaint with CFPB - XXXX - Its very simple. I had a collection, it was paid on XX/XX/2022, and for the last 4 months I have been trying to get the companies of Berlin Wheeler and XXXX to accurately report that. It was a pay to delete. It was handled correctly by XXXX and XXXX. Not so with XXXX. XXXX blames Berlin Wheeler, Berlin Wheeler blames XXXX. This is damaging my credit. And, not what we agreed to. This needs to be handled immediately. You will see my paid receipt and Berlin Wheeler response attached to this. You are ruining peoples lives by reporting not correct information and refusing to correct it.
08/07/2017 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • KS
  • 67502
Web
I have been contacted by Berlin Wheeler regarding a debt for the XXXX Clinic. My current doctor is in that office. I have been contacted several times by phone. I have asked for validation of this debt. This has never been provided. I have an account with the Clinic and make monthly payments on the account to XXXX Clinic. I have told Berlin Wheeler that I will not pay them, also not to contact me by phone. I have asked for verification several times, but have yet to receive it. The calls continue, nothing in writing has been provided. Also, if this is reported to my credit bureau, I will file suit against XXXX Clinic and Berlin Wheeler for FCRA violations.
04/10/2017 Yes
  • Credit reporting
  • Incorrect information on credit report
  • Account status
  • AL
  • 35758
Web
I have contacted the agency, Berlin-Wheeler several times about removing the incorrect information from my credit report and they refuse to. I have contacted the company, XXXX XXXX , about my account with them. They say my account is paid in full but refuse to give me anything that shows it 's paid in full or r eport it to Berlin-Wheeler a s being paid in full. I have paid this collection several years ago and they still reporting it as not being paid. I have contact the credit report agencies XXXX XXXX XXXX XXXX and they still have n't done anything about other than it takes 30 days and it 's still working.
07/10/2020 Yes
  • Debt collection
  • Medical debt
  • False statements or representation
  • Attempted to collect wrong amount
  • KS
  • 66604
Web
I have been speaking with Berlin Wheeler and XXXX XXXX over the last 6 months in XX/XX/2020 XXXX XXXX advised Berlin Wheeler to remove the debt from my account and transfer it to the responsible party. I have followed up with Berlin Wheeler mulltiple time in which they have stated the debt has been removed from my account and transferred to the correct responsible party and that they have submitted request to be removed from my account. It is still showing up and the dispute results do not indicate that they have submitted request to remove from my account and that they are holding me responsible for this debt.
08/18/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • GA
  • XXXXX
Web
I have a loan with XXXX XXXX XXXX ( Original Creditor : XXXX XXXX ), BERLINWHR-KS ( Original Creditor : 10 XXXX XXXX XXXX ), and XXXX XXXX ( Original Creditor : 10 XXXX XXXXXXXX XXXX XXXX XXXX ). I have always made my payments on time. As you can see, I have always had a stellar payment record with this company. I tried contacting XXXX, XXXX, XXXXXXXX, XXXX XXXX XXXX ( Original Creditor : XXXX XXXX ), BERLINWHR-KS ( Original Creditor : 10 XXXX XXXX XXXX ), and XXXX XXXX ( Original Creditor : XXXX XXXX XXXXXXXX XXXX XXXX XXXX ) with no successful resolution. There was definitely an error on their part.
09/28/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 92025
Web
This company has infringed on my right to privacy, I have never given this company any right to have my personal information. This company was trying to collect on an alleged debt. This company reported unverified inaccurate information to the consumer reporting agencies, which has greatly harmed my ability to offer or extend my credit to other financial institutions. This is against federal laws. I didn't authorize this company to have my information nor, did I authorize this account. This account was placed on my credit from a fraudulent account that I didn't authorize and I demand that it's removed.
11/17/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NY
  • 14701
Web Servicemember
XX/XX/XXXX, I logged on to my credit reports to verify everything was correct and noticed information in all three credit reports of a XXXX XXXX of {$1300.00} opened in XX/XX/2018. A inquiry was made in XX/XX/2018. I also noticed an address that was new. Only showed up in the XXXX report as XXXX XXXX XXXX, XXXX, XXXX XXXX, OK, XXXX. I have already filed a complaint, letters, to all three credit agencies, as well as the FTC this week. I have filed with my local police force of this incident, as well. I have only contacted and notified the collection agency, Berlin-Wheeler Inc, of this incident so far.
09/05/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MI
  • 483XX
Web
XXXX XXXX keeps putting or selling this identity theft dept to different collections. Berlin Wheeler is the 5th collection agency that falsely put this dept on my credit report. Every time I have to go through this process. XXXX was sent all the documents but refuses to listen i guess and this pops up seems once a year with a different collection agency. I called Berlin Wheeler on XX/XX/2023 after i seen this fraud on my credit report again and let them know it was fraud but the lady that answered the phone was rude and laughed at me when explaining. Very rude and unprofessional is Berlin wheeler..
10/13/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • LA
  • 70737
Web
I moved and closed account with XXXX XXXX in XX/XX/2016. I understood all equipment was returned but apparently was not. I was not contacted by mail and company said they tried to contact me on old phone number and cell number ( voicemail was not left ). No mail notice was provide of outstanding debt, mail was forwarded to new address. XXXX XXXX put into collections with Berlin Wheeler in XX/XX/2016. I was contacted by them in XX/XX/2016 and immediately paid the debt. I am filing a formal complaint because I do not believe adequate notice or time was provided to allow for payment of unknown debt.
01/13/2024 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 43207
Web
I have not relinquished my rights, titles, or interests to BERLIN WHEELER, and there is no existing contract between me and BERLIN WHEELER. I have requested from Berlin Wheeler on multiple occcasions my rights, titles, and interests solely between myself and Berlin Wheeler. I request that, unless the DEBT COLLECTOR can provide the contract demonstrating my transfer of rights, titles, and interest to them, they remove it from my credit report. I am specifically asking the DEBT COLLECTOR to produce the contract solely between them and me, wherein I signed over my rights, titles, and interest.
07/09/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TN
  • 37122
Web
I've sent multiple letters to this agency about this not being my account. After being advised by identitytheft.gov, I've completed and sent a fraud affidavit via certified mail. I can see they received it, but nothing has changed. See supporting documents. Even the USPS tracking.My official complaint is against BERLIN WHEELER. My information was used to obtain an apartment, cell phone, and an auto loan with my ex-partner. I am a victim of identity theft and have put this off for too long. I've completed the proper steps, 1. notify creditors 2. police report 3. informed the state of Texas.
10/15/2020 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • AZ
  • 852XX
Web
This collection agency will not accept my principal balance and will only accept payment if I pay their collection fee of {$63.00}. The business in which they are attempting to collect the debt on behalf of insists they should waive the collection fee. Both companies provide different information and neither will accept the principal payment. The collection agency of Berlin Wheeler called my parent 's home in which is illegal and had no right to contact anyone besides myself. If this continues I will pursue legal charges. No contact to be made to any other individuals besides myself.
11/26/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NV
  • 89148
Web
I just received an alert on my credit reports that a collection account was added. The account belongs to XXXX XXXX XXXX. I have an account with them now and I am presenting using their services ie cable and internet. Therefore, I am confused regarding what the details of this account is. I do not have mail from the collection account to call and dispute this account, hence why I am reporting this through CFPB now. This collection company has not called me nor have I received any mail stating otherwise. The account according to my credit report was opened on XX/XX/2018 for {$130.00}.
07/24/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • OK
  • 73160
Web
I get phone calls and letter for a collection agency trying to collected money for bills who I did n't know was on collection. I get multiples phone calls treated me of jail. I never received a bill for the previous company with an amount to paid. I want this harassment to stop immediately before I request some compensations for this issue. I am on DO NOT CALL list and still get call from collections who used difference number to get me answer. My bill was paid when my account was closed in XXXX/XXXX/14 and never get any calls or reclamation from the company just recently.
04/01/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 070XX
Web
Someone opened a XXXX account using my name last fall at an address that was not mine. XXXX asked XXXX XXXX debt collection agency to collect. They called me none stop. I finally answered & we agreed the address of the service was not my address. Then another collection agency Berlin Wheeler started putting derogatory info in my credit history, but they never contacted me. I opened a case via XXXX They are working on it. Berlin wheeler sent a form for me to fill out that wanted so much personal info they would be able to steal my identify. I did not complete that form.
05/04/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NJ
  • 070XX
Web
Berlin Wheeler has been claiming I owe them money for an account that is not mine. Someone had an account and used enough of my info to have company think I owe them money. This started in XXXX. I worked with XXXX who attempted to solve the problem. Berlin Wheeler is not listening to XXXX XXXX from XXXX case report XXXXThe information you disputed has been verified as accurate ; however, information unrelated to your dispute has been updated. ) My credit score has dropped by almost 100 points. They are strong arming me to pay a debt that is not mine. I at at a loss.
05/21/2021 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you in a state where you do not live or did not sign for the debt
  • NV
  • 89121
Web
I got my credit report recently and found this collection agency Berling Wheeler Inc report on my credit report for XXXX Cable Bill in the amount of {$380.00} The account # XXXX and was opened on XX/XX/2020 for two months. The address on the account was for service provided in XXXX XXXX XXXX , XXXX XXXX, LA XXXX. As of today, I have never been to XXXX XXXX, LA in my entire life. I am also a value customer for both my business and home services with XXXX, I do not have a bill in that amount from XX/XX/2020. Please remove this from my Credit Report ASAP.
09/05/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89147
Web
I am writing to bring attention to a concerning matter concerning my credit file. I have observed the presence of a collection entry from your agency, which has caught my attention as I was not previously informed about this collection. Furthermore, I hold serious doubts about the accuracy of the debt being claimed. As per the Fair Debt Collection Practices Act, I have the right to request validation of the debt. Thus, I kindly request that you provide me with the required validation and take appropriate actions to address this issue.
07/13/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NM
  • 87112
Web Older American, Servicemember
Someone used my Social Security number and opened a XXXX XXXX account -- -- which is now in collections and has appeared on my credit reports with XXXX and XXXX. Berlin Wheeler Inc should be sued for publishing false public information about me. -- - without checking their facts. Below is my notification from XXXX : Alert Date XX/XX/2019 Source XXXX XXXX BERLIN WHEELER INC Address XXXX XXXX XXXX XXXX XXXX XXXX XXXX, KS XXXX Phone XXXX Activity Collection Department/Attorney/Agency Balance Date XX/XX/2019 Balance {$660.00}.
09/14/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30907
Web Servicemember
I checked my credit report and saw a fraudulent account named Berlin-wheeler-ks, that was opened on XX/XX/2017. I have disputed the above with all three bureaus. The above mentioned is still being reported as a negative account trying to collect funds in the amount of {$98.00}. This is not my account and under the Fair Credit Reporting Act, this fraudulent account needs to be removed. The company I have hired to handle this issue, has recently informed me that an identity theft affidavit has just been sent off.
10/10/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 932XX
Web
I have already talked to this company four times and I have already disputed this once and they put it back I have already explained that I have never heard of XXXX XXXX that I have only ever lived in California I got my identity stolen about 2 years ago now and that is around the time this cox account was open they keep trying to tell me that there is nothing they can do I do not believe it is fair for me to pay something that was never mine to begin with as well as be told that I am lieing about where I live
03/15/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 78577
Web Servicemember
I was never properly notified of my debt of XXXX. I was only notified once it hit my credit report and I promptly paid it off so I wouldnt damage my score any further. Berlin Wheeler Inc. sent a letter to the wrong address with the wrong name. Berlin Wheeler Inc. stated that on XX/XX/XXXX they sent a letter to my father. On XX/XX/XXXX I was still a service member serving on XXXX XXXX, Ca. I was also told by Berlin Wheeler Inc partner XXXX XXXX that they would contact me via email and it never happened.
09/25/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • MA
  • 02118
Web
this is the situation so i paid off the utitly company the cable company they send to collection to collect a XXXX balance i have try to talk to them for several time about this situation to take this negative mark and they would not take it off till i paid and it show its paid off and they company jnow i had paid them off. so what they are doing its a frandulent act, on my credit report i have talk to them and i ask them and they are not willing to remove this i need some help with this situation.
08/16/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NM
  • XXXXX
Web
This has been going on for years. XXXX XXXX is showing up on my credit report. XXXX reported it was not my account and XXXX as well as the other credit reporting agencies took it off my report. XXXX closed the account connected to myself. However, it is still showing back up on my credit report to ruin my account! If you look at the previous documents and reporting you will see it gets taken off and put back on! The account is in XXXX and I don't even live there. I have XXXX as my provider.
11/17/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 958XX
Web
I have received calls to collect money owed for a XXXX XXXX. Last year it was a company I cant recall the name but did tell them they had the wrong phone number and they stopped calling. Most recent today I received a call from company Berlin-Wheeler , Inc. attempting to collect debt from XXXX XXXX XXXX I told them they have the wrong number and Im registered with the do not call registry. The agent informed me that XXXX XXXX is obviously continually assuming my telephone number.
08/23/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • AZ
  • 85301
Web
I am deeply frustrated with Berlin Wheeler, the collections agency, for their unwarranted actions. Despite my efforts to provide them with the bankruptcy case number that proves the debt from XXXX XXXX was discharged in 2020, they not only rudely rejected this evidence but also threatened to report the account to my credit report. This situation is both distressing and unjust, as their actions show a lack of respect for proper procedures and a disregard for accurate information.
04/24/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AZ
  • 85301
Web
There is a derogatory mark in my credit showing up as Berlin-WheelerXXXX XXXX XXXX XXXX with a open balance of {$400.00} last reported XXXX XXXX, XXXX it says it was opened in XX/XX/XXXX. I have never opened an account with any creditor. I do believe this is identity theft and would like to get this resolved, this has impacted my credit and I have tried to dispute it many times and it still there. I have no way of opening any credit because this derogatory mark keeps showing up.
11/25/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 79423
Web
I have recently filed with the FTC and CFPB that I am a victim of identity-theft and submitted police reports, FTC Affidavit and CFPB Victim 's Complaint documents attesting to the fact. I just updated my credit report on XX/XX/2018 and have found a new collection account has been entered on my XXXX credit file from " XXXX XXXX '' representing " XXXX XXXX '' for an amount of {$880.00}. I have never applied or given XXXX XXXX authority to grant any services in my name.
10/29/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • LA
  • 70122
Web
XXXX XXXX is reporting that my account was turned over to a collection agency and they never once sent me a final bill. They came and picked up all of the equipment and I was told Id receive my final bill. I got a receipt for the equipment picked up by the XXXX representative and theres NO WAY that my bill is {$580.00}! It was less than {$360.00}. I have also attached the contact info of the XXXX representative that came on XX/XX/2019 and picked up the XXXX equipment.
06/05/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • OR
  • 97124
Web Servicemember
The problem is XXXX. Only XXXX. I now have two collections with them and only them. I have filed at least 3 disputes with them in the last few months. They keep saying the accounts are valid despite me sending them paperwork from the companies showing I don't owe anything. I have called the companies many times and they have verified there is no account and I have paperwork which was submitted to XXXX. On the phone, XXXX told me, " it doesn't matter what I send in ''.
01/22/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MD
  • 21401
Web
The Credit bureaus stated my account was properly investigated but how is that possible if the open date is inaccurate the date last active is inaccurate, and the date last reported is not accurate This is grounds for removal. They also violated my rights under 15 U.S.C 1681 Section 602A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.
12/03/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • LA
  • 70501
Web
Creditor is reporting accounts that are invalid and unverified. XXXX and XXXX have investigated this account and they concluded the account was not matching my records of being assigned to me. I would like proof these accounts were disputed per FCRA/ FDCPA. This is causing me anguish and its slandering my good name. Please block this account from my report so I can breathe again. Account Name : XXXX Account Number : XXXX Date : XX/XX/2018 Amount : {$230.00}
03/01/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • KS
  • 67203
Web
On XX/XX/2022, I was notified I had medical debt collections from a credit report that was pulled due to a request for mortgage pre-approval. On XX/XX/2022, I sent a debt validation letter ( see attached ) to Berlin-Wheeler, Inc. via certified mail. I received the return on the letter indicating it was received on XX/XX/2022, and signed by XXXX XXXX ' ( see attached ). As of XX/XX/2022, I have yet to receive any information from Berlin-Wheeler , Inc .
01/08/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt resulted from identity theft
  • TX
  • 77449
Web
I was a victim of identity theft and noticed a collection from BERLINWHR-KS I 've attempted to dispute multiple times however no response on their end. Not sure what else to do. Police department told me to contact the federal trade commision which I wrote a formal complaint against BERLINWHR-KS in regards to this matter. The FTC also instructed me to complete a id theft affidavit through identity theft.gov. Attached is my document. Thank you
02/14/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 22003
Web
Berlin Wheeler is reporting a collection on my credit report. Account number XXXX. I asked for verification and they have not provided any information that verifies this debt. I never entered a consumer transaction with the company nor do they have a contract with my signature giving them consent to report or have my personal information. This company is violating my rights of the FCRA. Please remove this from all three of my credit reports
03/18/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • KS
  • 672XX
Web Servicemember
I contacted the original lender from this account in which I'm in good standing with n still using this account account is paid up n representative don't know why this company Berlin wheeler has this account stating derogatory on my account I don't know this company n never had a account with them only have account with XXXX n we have taken care of this account n account is in use with XXXX thanks for looking into this matter for me
07/28/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 23324
Web Servicemember
I never received a notice of debt or communicated with this debt collection company. I never paid this debt collection company any money. I satisfied my debt with the original debtor XXXX XXXX prior to this debt being reported on my credit reports. I disputed this debt and the company reported it as paid with a {$0.00} balance but did not remove the collection. I do not owe this company nor have I had any communication with them.
04/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Was not notified of investigation status or results
  • NV
  • 89032
Web
I don't have any form of contract or agreement to BERLIN WHEELER INC XXXX. I have been sending written letters to BERLIN WHEELER INC about this matter but they are still neglecting my request of getting it removed. Also, I have asked for some copies of any signed agreement between me and BERLIN WHEELER INC but until now, I got nothing. This is a serious matter for me then they should take this complaint seriously.
09/06/2022 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • AZ
  • 850XX
Web
Pursuant to 18USC 8, I owe no debt. This company is violating my consumer right to privacy pursuant to 15USC 1681b 2. Company also has NO permission to report ANYTHING using my info pursuant to 15USC 1681 4. I have not supplied proof under the doctoring of the estoppel by XXXX XXXX XXXX ( mo ) XXXX XXXX XXXX. I presume that no proof of the alleged debt nor therefore any such debt in fact exists.
02/12/2016 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • RI
  • 02893
Web
This number ( XXXX ) XXXX has been calling me every day and when I answer the line is silent then they hang up. I blocked the number and now it goes straight to voicemail every day and they leave no message. they also called me from ( XXXX ) XXXX. I guess the company is called berlin-wheeler inc. I owe no debt but these people just keep trying to call relentlessly and are silent.
08/12/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • AR
  • 72703
Web
A short time ago, I received a debt collection notice from Berlin-Wheeler about an unpaid amount to XXXX XXXX in XXXX Kansas. The notification was for a debt less than a month old. I therefore told them, in no uncertain terms, within the 30 day limit, to stop trying to collect. On XX/XX/XXXX, they sent a verification to the debt, pretending that I asked for it when I did not.
01/07/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 30309
Web Servicemember
XXXX XXXX XXXX XXXX XXXX : in the amount of {$230.00} Reported : XX/XX/2022 I have disputed this account with this company several times and they have yet to prove validation of this debt. I have never had an account with them and i have not signed any contract and i do not owe any companies or have done any business with whom they are collecting on behalf of.
07/17/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • FL
  • 34471
Web
Per my complaint # XXXX XXXX XXXX has agreed to REMOVE a paid collection with XXXX XXXX from my XXXX and XXXX credit reports entirely. I will attach their letter to this complaint which is dated XX/XX/2022. I am asking for XXXX and XXXX to handle immediately as this is damaging my credit and I have been trying to get resolved now since XX/XX/2022.
03/17/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • KS
  • 670XX
Web
I have texted called emailed over and over i settled with one that i made 5 payments of XXXX its paid for they say say i owe more i settled with it i payed anther one in full XXXX and i made police report on the others for idenity theft. Hospital one i gave them my insurance it is still in the credit bureau needs taking out..
03/29/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 90038
Web
I CONTACTED COMPANY THEY WERE UNABLE TO LOCATE THE ACCOUNT THIS REPORT IS REGARDING GIVING ME NO WAY TO DISPUTE WITH THEIR COMPANY. HOWEVER WAS ABLE TO CERTIFY ITS ACCURACY THAT I INFACT DO OWN THE ACCOUNT AND AS A RESULT NO CHANGED WERE MADE ON MY CREDIT REPORT WHICH SHOWS THIS AS A NEGATIVE DEBT COLLECTION OF {$1000.00}..
05/23/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60629
Web
The collection agency Berlin-Wheeler-k keeps reporting this fraudulent account to my credit report they will remove it then add it back the amount is XXXX they keep reporting it as a new account in collections recently they reported the the account. it read as follows Between XXXX and XXXX a new account is in collections
09/27/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • VA
  • 23235
Web
XXXX is XXXX to collect money for an account that is not mine, this is the XXXX collection XXXX XXXX XXXX hired to collect an account that was fraud, I need this to stop and be removed from my credit reports all XXXX of them. XXXX is fraud and they have to stop trying to collect on an account i don't owe
02/01/2018 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85711
Web
On XX/XX/XXXX I received a letter from Berlin-Wheeler regarding a {$60.00} debt. On XX/XX/XXXX I sent them a letter asking for debt validation. On XX/XX/XXXX I received a voicemail message from Berlin-Wheeler stating I should pay the money. I still have not received any debt validation I asked for.
08/09/2020 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • LA
  • XXXXX
Web
XXXX XXXX did not credit my bill ( due to outages ) my bill eventually was sent to a creditor the price ranges went from {$71.00} XXXX then XXXX! I have sent a letter to them via certified mail asking the creditor to prove that I owe them this amount of money and they only sent back a bill.
01/15/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • VA
  • 22306
Web Servicemember
A dispute was submitted XX/XX/2023 for a collection that appeared on my account. Account : BERLIN-WHEELER-KS Number XXXX XXXX The account violated 15 U.S. Code 1681b. I did not authorized my consumer report to be given or sold to any other party. This has violated my right to privacy.
10/26/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92806
Web
XXXX XXXX has put me into collections for a bill i never owed. I informed them that I did not owe the debt however they placed it into collections for the sum of {$220.00}. The debt has bounced throughout multiple collection agencies and each time it does my credit takes a hit.
07/02/2021 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • KS
  • 66605
Web
I had my purse stolen which had all my information in it and can't do anything about it. But now I have all this debt thanks to this horrible thing accruing and I don't know what else I can do to get this false collection debt off my credit score. It's really ruining my life.
02/10/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • OK
  • 74801
Web
Re sending a complaint, the debt buy didn't give me a notice of debt or the right to validate debt before placing on credit report violation of FDCA, also I don't have a contract with this debt buyer to buy any debt on my behalf violation of USC codes. Contract laws.
07/14/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • GA
  • 31088
Web
i checked my credit. And saw a collection. notice from BERLIN-WHEELER-KS View Account Details Account owner Individual Account Date reported XX/XX/2023 Account status Unpaid Original Creditor XXXX XXXX Date assigned XX/XX/2023 and i have no knowledge of this account
06/17/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • RI
  • 02907
Web
I have no knowledge of these accounts. And it needs to be removed from all XXXX credit reporting agencies immediately. I did not provide express verbal or written consent to obtain any information about any of my personal and confidential private information.
02/15/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • KS
  • 67226
Web
The offices of Berlin-Wheeler ( XXXX XXXX, XXXX, KS XXXX XXXX ) have been harassing me about a debt from a cable company ( XXXX XXXX ) that I last paid on in XXXX XXXX. Pursuant to Kansas law 60-511, the statute of limitations expired in XXXX XXXX.
10/30/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • LA
  • 70119
Web Servicemember
XXXX XXXX had one of their techs come pick up equipment at my home and never sent a final bill and then all of a sudden a debt collection shows up on my credit report. I thought that was illegal!! Also, my bill was only {$350.00}, not {$580.00}!!
01/06/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • False statements or representation
  • Attempted to collect wrong amount
  • OK
  • 731XX
Web
Berlin-Wheeler Inc. and XXXX XXXX are attempting to collect an amount of {$430.00} of which I do not owe. Berlin-Wheeler has failed to attempt to contact me or send my a sheet breaking down all cost showing why i owe the balance of {$430.00}.
02/28/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 79936
Web Older American
This bill is not mine i lived renting a house and the owner on XXXX XXXX XXXX. where was my last gas bill but the rental company locked the doors and change locks i could not get in and the landlord use the gas for some months it was not me.
09/14/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CO
  • 80233
Web
This account has a XXXX balance and is still reflecting on my collections. Account Name : Berlin Wheeler Original Creditor : XXXX XXXX from Kansas from XX/XX/2014 Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, KS XXXX ( XXXX ) XXXX
11/20/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32548
Web Servicemember
On Monday, XX/XX/2023, I was reviewing my XXXX credit report and noticed a fraudulent account from Berlin - Wheeler Inc K in amount of {$77.00}. It was initially reported on XX/XX/2023. It originally came from XXXX XXXX.
09/06/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • LA
  • 70122
Web
The name on the bill was misspelled and they had the wrong adress I returned a piece of equipment after they tried to charge me to much but they wrote it as if I made some type of payment I have a copy of what they sent
10/11/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 22202
Web
Fair Credit Reporting Act ( FCRA ) requires a collection agency to provide me with written notice. Berlin Wheeler never provided written notice. I never received adequate information to identify and confirm debt.
04/04/2020 Yes
  • Vehicle loan or lease
  • Lease
  • Getting a loan or lease
  • Changes in terms mid-deal or after closing
  • LA
  • 701XX
Web Servicemember
Theyu refused to fix warranted items, and when I could not pay they locked the computer cause me medical liabilities I tried to settle in XXXX XXXX Second Court in XXXX, La. but they failed to show up at court.
11/03/2016 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • KS
  • 667XX
Web
Berlin Wheeler is repeatedly calling me on my cell phone and my work phone. I feel they are being threatening and they are violating the FDCPA as I have told them repeatedly that they can not call me at work.
01/25/2022 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Impersonated attorney, law enforcement, or government official
  • AZ
  • 85345
Web
Pursuant to 18USC 8, I owe no debt. This company is violating my consumer right to privacy pursuant to 15USC 1681b 2. Company also has NO permission to report ANYTHING using my info pursuant to 15USC 1681 4.
09/20/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • AR
  • 72761
Web
COLLECTOR KEEPS CALLING MY MOM AND DADS CELL ( XXXX ) XXXX AND XXXX 13 TIMES AND WERE TOLD TO CAES CALLINGS MONTHS AGO SO WE TOOK SCREEEN SHOTS And are now suing you in XXXX district court for {$5000.00}
02/22/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 333XX
Web Older American
Account was fraudulently opened with XXXXXXXX Virginia Region and placed into collections with Belin-Wheeler Inc . I was notified by XXXX that a collection account appeared on my credit report.
10/09/2020 No
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AR
  • 72761
Web
AS I TOLD XXXX THIS WAS OPEN USING MY ID AND NEVER ORDERED XXXX ALSO, STOP ROBO CALLING MY FAMILY WE NOW HAVE 17 CALLS TAPED AS WELL AS SCREEN SHOTS.FINALLY GET OFF MY CREDIT REPORTS OR SUED.
07/05/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 891XX
Web Older American
Filed identity theft, called the company about it, called the collection company about it, and at this point it was not resolved, and it is still on my credit report, THATS down on my score
04/27/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • VA
  • 23464
Web Servicemember
Received an email saying a new account is on my credit report. I did not open any new account. Lender Name XXXX - XXXX XXXX - XXXX XXXX XXXX XXXX XXXXXXXX, KS XXXX Phone Number XXXX
08/21/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • AR
  • 72761
Web
COLLECTOR KEPT CALLING ME ON TWO CELLS 4 TIMES FOR XXXX XXXX CALLS FROM XXXX XXXX XXXX, I NOW hae 11 screens shots for both XXXX AND XXXX, SETTLE {$1500.00} PER CA ; LL OUT OF COURT.
11/25/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 34472
Web
XX/XX/2018, {$690.00} disputed inaccurate information to all three credit bureaus asking for original documents. Never sent but updating information as accurate when its false.
12/04/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 43207
Web
I, XXXX XXXX, is requesting information from Berlin Wheeler in the correspondence below. As i requested information from them via fax and still have not received a response.
09/25/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • RI
  • 02914
Web
This company tried collecting money from me but this account is no mine dont receive any proof this I need remove inmediately from my credit report becuase danger my report
08/01/2020 Yes
  • Debt collection
  • Other debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • AR
  • 72761
Web
COLLECTOR FAILED TO CEASE AND DESIST COLLECTION DURING CORONA 19 ALSO, IGNORED CEASE CALLING MY DAD ( XXXX ) XXXX CALLED 11 TIMES AFTER CEASE HAVE SCREEN SHOTS.
09/25/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92832
Web Servicemember
The debt just showed up on my credit report. I have never heard of them, and I have never received service, or purchased a good ; or any other items from them.
05/01/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85015
Web
I reached out to Berlin-Wheeler many times about a XXXX account I had with them and paid it off on XX/XX/2019 and they refuse to remove it from my credit.
04/15/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • OK
  • 731XX
Web
IT'S TWO ACCOUNTS ON MY CREDIT REPORT THAT IS FRAUD FROM BERLIN WHEELER AND XXXX XXXX XXXX AND THEY ARE TRYIG TO COLECT MONEY ON A FRAUD ACCOUNT
06/10/2019 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 78704
Web
I receive numerous calls for a debt that belongs to another company. 5 calls a day from fake numbers. They do not stop when I ask them to stop.
04/12/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NV
  • XXXXX
Web
XXXXm filing a dispute on XXXX XXXX they have two different creditors, pending against my credit and it unlawfully for them to do that
04/12/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NV
  • XXXXX
Web
Im filing a dispute on XXXXXXXX XXXX they have two different creditors, pending against my credit and it unlawfully for them to do that
02/28/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 75087
Web
This is not my debit. I have never lived at this address or in XXXX XXXX at all. This is not mine and needs to be removed.
07/23/2020 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • AR
  • 72761
Web
COLLECTOR KEEPS CALLING MY CELL PHONE 6 TIMES AFTER I TOLD THEM TO STOP, THEY ARE SKIP TRACING FOR MY DAUGTER XXXX XXXX.
10/14/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 72761
Web
ONCE AGAIN COLLECTOR WENT ON MY SISTERS CREDIT REPORTS AFTER CEAST AND DESISTS AND 9 DOCUMENTED CELL CALLS TO ME.
02/26/2023 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • KS
  • 67217
Web
All accounts reporting to credit bureau surprise medical billing and medical billing under XXXX dollars
02/19/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Received unsolicited financial product or insurance offers after opting out
  • AR
  • 72761
Web
XXXX failed to remove unauthorized hard pulls by XXXX XXXX and berlin-wheeler was nver investigated
02/21/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • AR
  • 72761
Web
XXXX MUST REMOVE ALL HARD INQUIRIES THESE ARE UNUTHORIZED. ALSO RELEASE MY XXXXXXXX AND SEND CODE
03/16/2023 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • NY
  • 10977
Web
i got 3 collections from XXXX account. i don't know what company this i never used this company
05/27/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • MO
  • 64030
Web
This debt is not mine this company will not delete this debt off my credit report.
06/01/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • KS
  • 672XX
Web
cra inaccurate information sent ftc and all police report to all 3 major company
06/23/2023 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • NV
  • XXXXX
Web
Can this please be removed this was sold to another XXXX
03/13/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was paid
  • LA
  • 70005
Web
No debt validation. Original creditors have been paid.
11/04/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Personal information incorrect
  • FL
  • 33914
Web
Have incorrect addresses on my credit report
09/08/2023 Yes
  • Debt collection
  • Telecommunications debt
  • False statements or representation
  • Indicated you were committing crime by not paying debt
  • CO
  • 80922
Web Servicemember
XXXX charged for something that was returned
10/04/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32210
Web
Unauthorized charge under my identity
02/08/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • OK
  • 74820
Web
02/06/2024 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 92154
Web
02/04/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TN
  • 38134
Web
02/02/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • AZ
  • 85008
Web
01/31/2024 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77459
Web
01/27/2024 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70065
Web
01/27/2024 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70809
Web
01/11/2024 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • AZ
  • 85022
Web Servicemember
01/09/2024 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • RI
  • 02914
Web
01/05/2024 Yes
  • Debt collection
  • Medical debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • VA
  • 23669
Web
01/03/2024 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70560
Web
12/20/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NY
  • 10463
Web
12/20/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • LA
  • 70068
Web
12/13/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • DE
  • 19947
Web
12/12/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 90731
Web
12/08/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70809
Web
12/04/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • FL
  • 32601
Web
11/15/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MI
  • 48506
Web
11/14/2023 Yes
  • Debt collection
  • Rental debt
  • Communication tactics
  • Frequent or repeated calls
  • NY
  • 10308
Web
11/10/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NV
  • 89166
Web
11/03/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • DE
  • 19968
Web
10/26/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 94010
Web
10/17/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 43207
Web
10/09/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NV
  • 89122
Web
10/09/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AZ
  • 85048
Web
10/04/2023 Yes
  • Debt collection
  • Telecommunications debt
  • False statements or representation
  • Attempted to collect wrong amount
  • LA
  • 70116
Web
10/04/2023 Yes
  • Debt collection
  • Telecommunications debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • VA
  • 23510
Web
09/24/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91307
Web
09/20/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • VA
  • 23464
Web
09/15/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • TX
  • 77044
Web Servicemember
08/16/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 77025
Web Servicemember
08/04/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 34488
Web
08/02/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85326
Web
08/01/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85335
Web
07/31/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TN
  • 37013
Web Older American
07/30/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89141
Web
07/26/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • FL
  • 34488
Web
07/26/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32605
Web
07/07/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NV
  • 89131
Web
06/24/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • VA
  • 220XX
Web
06/20/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • KS
  • 67207
Web
06/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NV
  • 89178
Web
06/03/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • NV
  • 89107
Web
06/03/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 78108
Web Servicemember
05/23/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • AZ
  • 85040
Web
05/22/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • VA
  • 23507
Web Servicemember
05/03/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92101
Web
04/19/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • IN
  • 46163
Web
03/28/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75503
Web Servicemember
03/25/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NE
  • 68124
Web Servicemember
03/10/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • IA
  • 51002
Web
03/01/2023 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NV
  • 89121
Web
02/27/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70052
Web
02/24/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • LA
  • 70118
Web
02/09/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • LA
  • 70122
Web
02/06/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85255
Web
02/01/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 91977
Phone
01/27/2023 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 77070
Web
01/14/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • WV
  • 26351
Postal mail
01/12/2023 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 22406
Web
01/11/2023 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MO
  • 64134
Web
12/29/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • VA
  • 24017
Web
12/02/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92705
Web
12/02/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 75503
Web Servicemember
11/23/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NV
  • 89156
Web
10/20/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • NV
  • 89169
Web
10/18/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • NV
  • 89081
Web Servicemember
09/08/2022 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • OK
  • 74012
Web
09/07/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • AZ
  • 85713
Web Older American
08/31/2022 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • FL
  • 34653
Phone Older American
08/26/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • NV
  • 89149
Web
08/25/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • CO
  • 80209
Web
08/09/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • AZ
  • 85017
Web
07/06/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Fraud or scam
  • CA
  • 92115
Web
06/15/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NV
  • 89120
Referral
05/18/2022 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • KS
  • 66533
Web
05/16/2022 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 33421
Web
05/05/2022 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • AZ
  • 85743
Phone
04/30/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • FL
  • 33421
Web
04/28/2022 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70520
Web
04/26/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • VA
  • 23455
Web
04/08/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit repair services
  • Fraud or scam
  • CA
  • 92114
Web
03/24/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 23509
Web Servicemember
03/23/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • OK
  • 73107
Web Servicemember
03/20/2022 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • VA
  • 23605
Web
02/20/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AZ
  • 85296
Web
01/24/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11412
Web
01/07/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • LA
  • 70785
Web Servicemember
12/31/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Difficulty submitting a dispute or getting information about a dispute over the phone
  • VA
  • 22003
Web
11/15/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • IL
  • 60649
Web
09/25/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • TX
  • 78521
Web
09/15/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 23464
Web
08/14/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MI
  • 48185
Web
08/09/2021 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 23464
Web
07/13/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • GA
  • 31088
Web
07/08/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • KS
  • 67214
Web
06/09/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • IL
  • 60156
Web
06/09/2021 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90503
Web
05/14/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 91411
Web
04/21/2021 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • TX
  • 78752
Web
04/20/2021 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 90049
Web
04/13/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • OH
  • 43081
Phone Older American, Servicemember
03/31/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • TX
  • 75204
Web
03/19/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • OH
  • 44906
Web Older American, Servicemember
03/09/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • AZ
  • 85018
Web
02/16/2021 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • AZ
  • 85353
Web
02/14/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • AR
  • 72761
Web
02/09/2021 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MI
  • 48362
Web
11/24/2020 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • CA
  • 93444
Web
11/16/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • VA
  • 23456
Web
09/21/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • KS
  • 66607
Web
09/02/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • LA
  • 70714
Fax
06/08/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • CA
  • 90293
Web
05/04/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 76040
Web
02/24/2020 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 23510
Web Servicemember
02/12/2020 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • KS
  • 66760
Postal mail
11/26/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • CA
  • 92657
Web
11/13/2019 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • DE
  • 19702
Web
11/12/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • CA
  • 92336
Web
10/16/2019 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • KS
  • 66605
Web Older American
07/26/2019 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
Phone Servicemember
07/01/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 34474
Web
11/16/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • AZ
  • 85756
Web
11/07/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • VA
  • 22407
Web Servicemember
10/24/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70123
Web
10/19/2018 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt was paid
  • KS
  • 66047
Web
10/05/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • TX
  • 79714
Web
09/20/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • LA
  • 70072
Web
08/19/2018 Yes
  • Debt collection
  • Medical debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • MO
  • 64151
Web
08/15/2018 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • AZ
  • 85248
Web
07/06/2018 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • MO
  • 64601
Postal mail
03/05/2018 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • KS
  • 67052
Web
08/11/2017 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • NC
  • 28376
Web Servicemember
03/14/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • TX
  • 76542
Web Servicemember
03/13/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • AZ
  • 85373
Web
01/05/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • MD
  • 21826
Web
11/17/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NV
  • 89108
Web
11/17/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • NV
  • 89108
Web
11/05/2016 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • AR
  • 72959
Web
11/01/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • OK
  • 73003
Web
10/26/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • KS
  • 66614
Referral
07/17/2016 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • KS
  • 66046
Web
07/12/2016 Yes
  • Debt collection
  • Medical
  • False statements or representation
  • Attempted to collect wrong amount
  • KS
  • 66046
Web
10/12/2015 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • KS
  • 66212
Web
07/15/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • KS
  • 67501
Web
04/27/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • KS
  • 66071
Web
01/17/2015 Yes
  • Debt collection
  • I do not know
  • Disclosure verification of debt
  • Right to dispute notice not received
  • LA
  • 70802
Web
01/07/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • AR
  • 72758
Web
05/24/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • MO
  • 64109
Web
03/08/2014 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not disclosed as an attempt to collect
  • TX
  • 79901
Web Servicemember
02/12/2014 Yes
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • KS
  • 67067
Web
11/19/2013 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Right to dispute notice not received
  • KS
  • 67212
Web