Benuck & Rainey, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
11/28/2017	No	Debt collection Other debt	Threatened to contact someone or share information improperly Contacted you instead of your attorney	NC 27603	Web
On XX/XX/XXXX I received a phone call on my cell phone by a man named XXXX XXXX with Benuck & Rainey , Inc . He claimed that he was representing XXXX in collecting a debt owed by my former company ( sold in XX/XX/XXXX ). He claimed that we 'd entered into a contract with XXXX and had not paid the debt. I explained I had no knowledge a contract. Regardless, the company had been sold and closed. All debts presented had been paid, and that I was simply a individual at this point with no ties to the buyer. He claimed that this debt " penetrated the corporate veil '' and that I was personally responsible for the debt. After several back and forth exchanges, I finally said, " Look, if you have a contract signed by myself or an officer of the company, send it to me and I 'll look at it. Otherwise I do n't know what you are talking about and there is no claim because your contract is n't valid ( without a proper signature ). '' He said that he would send me the contract and we hung up. However during the conversation he 'd already stated that his contract was signed by a former employee who was our desktop support guy, a fact I 've since verified he told another former employee he contacted as well. This employee was a junior position, and definitely NOT an officer of the company. Several days later I received a demand letter in the US Mail from XXXX XXXX, dated the same day as our telephone conversation. It included no copy of the contract, only a demand to pay by XX/XX/XXXX. I also found later that he 'd sent two copies of the letter to my old company, along with copies to several people I was formally associated with including employees and the new owners. I will attach my copy of the letter to this complaint. In response to his letter, and before I learned of the additional copies sent, I replied with a certified letter dated XX/XX/XXXX directing XXXX XXXX not to contact myself or anyone else associated or formerly associated with me. I provided my lawyers contact information for any further correspondence and CC 'd my lawyer, following up with a phone call, so he 'd know to expect any communication. This letter was signed for by XXXX XXXX on XX/XX/XXXX. I will include a copy of this response letter in my complaint, along with the return receipts. On XX/XX/XXXX, XXXX XXXX telephoned me again and left a voice mail. He also, I learned later, telephoned a former employee on XX/XX/XXXX and also left a voice mail. Both calls were after being notified to only contact my lawyer. On XX/XX/XXXX, XXXX XXXX called again on my cell phone and this time I was able to answer. He said that he 'd been trying to contact me to send me the requested information ( the contract. ) I said, " Then send it, you do n't need my permission to mail me something. '' He then launched into various tactics to get me to agree to pay the debt. The " need to send info '' was only an excuse to call again as no call was needed to mail a document to an address he has already corresponded successfully with. I verified he 'd received my letter, then explained to him that he 'd been directed to only contact my lawyer and that this call was harassment and would be prosecuted as such. I then terminated the call.
01/04/2024	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	ID 83854	Web
In XXXX I received a statement for a medical bill from XXXX for around {$420.00}. This bill was for a XXXX XXXX my daughter following a XXXX XXXX. The doctor had me sign a document at the time confirming they would bill me separately and informed me the XXXX generally cost around {$50.00}. To my surprise, the bill was over {$400.00}. I called XXXX after receiving the bill in XXXX and asked to set up a payment arrangement. The advisor confirmed a payment plan was set up for {$78.00} a month. I made a {$78.00} payment in XXXX. In XXXX, I did not receive a bill outlining a new minimum payment. I called in XXXX after realizing I never received an updated statement. In XXXX, the advisor informed me the prior advisor did not set up a payment plan, apologized, and confirmed she would set up a plan for {$60.00} and stated I needed to make the payment by my payday as promised. She confirmed I would receive a statement outlining a new minimum payment and due date. I never received a statement with this information. I went ahead and paid the {$60.00} payment in XXXX and XXXX online with the understanding my account was now on a payment arrangement. On XX/XX/24, I received a letter from a Benuck and Rainey Inc, a collections agency stating I owed a debt for {$290.00}. I did not recognize the company who was listed as XXXX XXXX, or the amount so I called the collections agency. They informed me this was a bill from XXXX. Despite doing my due diligence and calling on multiple occasions to set up a payment plan and making XXXX payments, XXXX sent my account to collections. This practice is unethical and unacceptable. On top of billing exorbitant prices on a medical product that was misrepresented at the time it was received, theyve also not honored their own payment plan, they have lied, and misled me as a customer. I called XXXX today and spoke with an agent who had the audacity to tell me this bill was sent to collections because I made my payments online and not over the phone and phone payments wouldnt work for a payment arrangement. Which no one ever informed me. How would a customer magically know this? This is consumer XXXX to a family who was doing their due diligence to make payments on a debt. XXXX has exhibited unethical billing practices and these actions should be illegal. XXXX should be required to honor their commitment to a payment plan even if they provided incomplete or incorrect information to consumers. XXXX informed me today that they would be doing nothing and I needed to make my payments to the collections agency. This is gross misconduct and the company needs to rectify their error. Their agents misled me, did not fully inform me about their payment plans and flat out didnt set them up. The company needs to remove my account from collections and once its no longer in collections, I will pay it off right away so I dont have to deal with this shady company who seem perfectly content with customer financial abuse.
05/26/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Improper contact or sharing of info Talked to a third party about my debt	MA 01851	Web
I spoke with a representative at XXXX because person by the name of XXXX called my XXXX year old mother and asked if I live there. My mother, who has XXXX, said yes and he gave her his information to call him. He called XX/XX/XXXX to tell my mother I had an outstanding debt of {$110.00}. When I got home one night at the beginning of the month she stated that she gave someone her credit card to pay this debt. I did not put two and two together till this morning. When I contacted them at XXXX and requested XXXX , a young lady answered the phone and when I explained the situation and she could not help me I asked for a supervisor. It was at this time I realized what was happening. This supervisor by the name of XXXX, XXXX??? I 'm sorry I ca n't remember ... maybe XXXX or XXXX ... she told me that she spoke with me, on XXXX XXXX, and I told her that she should call my mother, I apparently gave this debt collector my XXXX year old mother 's name and she would pay the bill. It was then I realzed my mother gave them her credit card number to pay them XXXX on XXXX XXXX. I never, ever spoke to this women and I believe they lied to her, scammed her and here we are today. I can pull my phone records to prove I never spoke to this supervisor. I can also tell you the young lady I spoke was XXXX and the other rep was XXXX and I know XXXX knows the supervsors name. The reason the debt was never paid on XX/XX/2016 is because my mom must have transposed a number because the pmt did not got through. They sent me an email saying they had a problem with the card however I deleted it because I had no idea what they were referring to until this morning when I put it all together..NOW THAT 'S KARMA..just saying ...
09/18/2016	No	Debt collection Medical	False statements or representation Attempted to collect wrong amount	NH 03062	Web
I received correspondence from Benuck & Rainey on XXXX/XXXX/2015 for an outstanding debt of {$130.00} from XXXX XXXX XXXX XXXX. At the time of the services my mom 's insurance paid for all services ; however, the company claimed that I owed {$120.00}, see enclosed. This company has been harassing mean while I am in school and keeps threatening me if I do n't pay this debt. I am only XXXX XXXX XXXX and I do n't know what to do, so they told me to pay them {$130.00} or else I would have bad credit and would not be able to get student loans for college. I was forced to pay them from my summer 's savings as I was afraid that this matter would jeopardize me starting my next semester of college which would start in just a few weeks. No sooner that I had paid this bill, I received another bill from them, this time for {$410.00}. ( see attached ). I was again very surprised and started crying because I do n't know what to do. When I went back to look at my past statements from XXXX XXXX, it showed that I owed only {$94.00}, but again, my mom 's insurance pays for everything. I keep receiving phone calls from this company everyday, even when I am in class or out on the field practicing demanding that I pay this {$410.00} that I do n't owe. Despite asking them for proof that I owe them this money, they continue to harass me, they 've even called my other while she is at work, even though I never gave them permission to call her.
01/12/2018	No	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	SC 290XX	Web
I recently received a phone call from XXXX. The company name is Benuck & Rainey. I was told it was for medical equipment from XXXX XXXX I had in XX/XX/XXXX. I advised that I had not received a bill for the {$80.00} they said I owed. I also explained that my address had changed but she did n't seem interested in correcting my billing address. The person on the phone became rude, argumentative, talked over me. etc. I explained I would not verify info over the phone and asked them to contact me via mail. I tried my best to treat them exactly as they treated me, so I was n't nice. After disconnecting the call I immediately began receiving hang up calls from them. They also called me from another number XXXX. Reverse phone search revealed this is the same company. This all started onXX/XX/XXXXat XXXX XXXX. In addition I received several call with the caller id blocked which appeared as " UNAVAILABLE '' on my caller ID. I called back and spoke with someone who stated she was a supervisor. She basically said I was a liar, and she was sitting with the representative. I told her I did not intend to conduct business with their company and asked for all correspondence to be via mail. I received another call today and was told by the representative that the company had 20 phone lines and would continue to call me. When I receive a bill, I will be happy to consider payment, not until.
02/15/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 75043	Web
While at work in XXXX XXXX, I slipped on the floor and fell down in the medication room, landed on my left hip and left shoulder on XX/XX/XXXX. My co workers helped me to lift me up from the floor. I was sent to the employee health Department the same day, seen by the attending physician. I was sent for XXXX XXXX, I took therapy until XX/XX/XXXX XXXXXXXX XXXX XXXX has proof that the therapy sessions were approved which they sent me on my phone. I was told my sick leave that I have used during my XXXX XXXX hours will be reimbursed later, but my sick leave was never reimbursed. They made me close the case around XX/XX/XXXX in a rush, later I found out that my sick time will not be reimbursed anymore. In XX/XX/XXXX, I received a bill for {$2000.00} from XXXX XXXX XXXX XXXX. I tried to work with XXXX and XXXX XXXX XXXX XXXX answered me stating that my case is closed. When they closed my case, I was not aware of this oncoming bill or loosing my earned sick leave. On XX/XX/XXXX, I received this letter from Benuck & Rainey , Inc. debt collector. Mean time I have requested XXXX to open my case which they rejected to open. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I hope and request your honorable office to do justice in this case in a humanitarian basis.
07/06/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	MA 01801	Web
I received a letter dated XXXX informing that Benuck & Rainey had been assigned to collect a debt for XXXX. XXXX provided me with a medical device approximately 1 year earlier XX/XX/XXXX. XXXX 's billing process exhibited negligence and complete incompetence. They not only documented an incorrect service date, but also billed the wrong insurance carrier. I thrice informed them of the their mistakes and re-provided the correct information. Rather than correct their errors and get paid, they began billing me and ultimately assigned the debt to a collector. Within the 30-day window following receipt of the collection notice from Benuck and Rainey, specifically XXXX/XXXX/16, I responded by mail. In this letter I explained that XXXX was several times informed of how to correct their insurance billing error so that they 'd receive payment from the carrier. I stated that I dispute the validity of the debt, and also included a formal request that calls not be made to my cell phone number. I work evenings and my cell phone is partially paid for by my employer for work use. Benuck & Rainey has violated my debtor rights by continuing to make contact attempts ( numerous calls ; at least 2 since post-XX/XX/XXXX ) without first providing proof of debt verification, and by continuing to call a documented work number.
02/02/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	NY 11201	Web
Original creditor : XXXX, XXXX. False account balance : {$59.00} XXXX has been harassing me about this bill of {$59.00} for a while, the reason I have not responded to them is because they actually OWE ME MONEY. The original amount they had charged me was more than the above amount of {$59.00}. I paid them the original amount a while ago, and have the bank check reference to prove it. Previous to my paying that bill, I had talked to one of their reps ( XXXX , XXXX ) on the phone and he said he would discount the cost. I waited a while without receiving the discounted charge and decided to go ahead and pay the original amount. Even after I paid the original bill, a new REDUCED bill has been continually sent to me from XXXX XXXX. XXXX XXXX has since used XXXX XXXX ( debt collector ) to try to collect from me. I contacted XXXX XXXX and the collection stopped. However, I just received today another collection mail from XXXX XXXX XXXX , XXXX in NH for {$59.00} ( not sure why there 's a XXXX cents difference ). At this point I do n't even care about the money XXXX owes me, I would this like the collection requests for this to stop once and for all. Thank you.
04/26/2018	Yes	Debt collection Other debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	CA 93552	Web
I contacted the collection agency I was referred to by the original creditor to ask them why they are not reporting the payments that Im making to them on behalf of the creditor. I was informed that although the creditor closed my account, it was only closed to the point of no longer being able to purchase any more equipment from them, but it was still open for them to report late payments to the credit bureaus, although I've been making payments since XXXX to the collection agency. They stated that since the account was still open, they were not able to report my payments to the credit bureaus, and that the creditor stated that they will continue to report late repayments until I have paid the full amount, or the settlement in full. I informed the representative that I would like to stop making payments until I heard back from the CFPB regarding my complaint against the creditor. The representative informed me that if I stopped making payments to them, the creditor would be taking me to court for the balance due. I believe that they is illegal with malice on both parties, but that the original creditor is intentionally damaging my credit and harming my life.
07/24/2017	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	WI 54729	Web
I took out a business loan for some XXXX equipment back in 2014. I unfortunately had to move the business to Wisconsin and the business failed. I kept making my monthly payments until some issues came up and I informed them I would be missing about four payments. Even though I informed them ahead of time, they chose to send my account to collections with Benuck and Rainey. For three years, I made my agreed upon payments, on time, bi-weekly, for the agreed to amount. I made every payment and made every payment on time. I attempted numerous times to get XXXX XXXX XXXX via Benuck and Rainey to settle for large amounts but they declined every attempt. I still kept making all my payments and making them on time and for the agreed to amount. I recently found on a credit report that even while I made all my payments and made them on time, XXXX XXXX was reporting to the credit agencies both delinquent and non-pay every month with NO NOTIFICATION TO ME and while still taking my payments and denying all my settlement offers. I now have paid 7 times what the equipment was originally worth.
03/28/2017	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	FL 32779	Web
I was contacted by Benuck and Rainey who purchased a debt that I owed to XXXX. When I answered the call, it came from an unknown number and the caller said they have been trying to reach me about a debt I owe. I asked who he was with and he told me Benuck and Rainey. He then proceeded to tell me that they are a collections company that also handle litigation. I asked again, who are you and who are you with. He said, we are handling a debt and we are essentially a law firm who also handles collections. After looking them up, I found they are not in fact a law firm and he REFUSED to send me something in writing. He said they acquired my debt earlier this month and have already sent me a letter ... which I said I did n't receive. He refused again to send another letter and asked if I was ready to pay over {$7000.00}! I believe the initial loan I took out was around {$3000.00}, I had paid about {$3000.00} of the debt but because of the HIGH interest rate and late fees they claim have been added up, I owe another {$7000.00}.
02/28/2021	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Collected or attempted to collect exempt funds	IL XXXXX	Web	Servicemember
My problem is I received a collect on my XXXX XXXX report I called the collection agency to see what is was it was for a charge from a company by the name of XXXX XXXX i have no clue what the debt was for they had my name but the address was wrong. Since it was only for {$160.00} I told the rep I would just pay it because I'm trying to buy a home in XXXX. I explained to the rep that i wanted to do a pay for deletion the rep assured me that they would take care of it from there once I paid the debt. If I knew they were not going to honor the pay for deletion I never would have paid it but the rep assured me it would be handled as a pay for deletion and they always contact the bureaus once the debt is settled. Well they lied to me and now when I call the company to discuss the deletion of the account they give me the run around. The company has a million complaints very similar to mine with the XXXX XXXX XXXX. I still have not received my letter showing that I paid the debt or have I received a receipt of payment.
09/02/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Threatened to take legal action	CA 92780	Web
Collection company representative repeated threatening legal action and negative credit reporting as well as seizure of company property in collection attempts to collect a debt that we do not owe. Collection representative will hang up the phone when we try to dispute and explain. Collection representative gathers personal telephone numbers and home address and send harassment calls and letters to personal home address when the issue is related to a commercial non-personal debt issue. Collection representatives are bullying us into paying what we do not owe. They are using information obtained from us verbally by phone using incorrect information to demand added premium on an insurance policy that has expired and paid in full according to terms.
06/22/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	FL 33556	Web
I am a victim of identity theft. Due to the Corona Virus Pandemic, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX Data breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of dentity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you.
02/08/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	NH 038XX	Web
After an overnight Hospital Stay, there was a disagreement between my insurance company and the providing hospital. As I worked with my insurance company, correspondence from the hospital stopped and I assumed the issue was resolved. There have been a series of phone calls ( I have 3 recordings on my machine ). The calls were very obtuse, never noting who they were, who the creditor was, it was only threats of further action. The calls sounded like a scam especially seeing that I have no outstanding debt that I was aware of. I have never received any documentation from Benuck & Rainey until I saw the hits on my Credit report. I did send my contact info to their web site on XX/XX/XXXX and I am still waiting for a response. I
03/07/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	MA 019XX	Web	Older American
In XXXX 2015 I was contacted by this collection agency who wanted me to pay a bill for radio station air-time. I never ordered radio station air time ( my son owns a bar in XXXX and he may have, but I never did, have no connection to the bar or the radio station ), and asked them by phone and mail to cease calling me. In XX/XX/XXXX they called again. I sent a XXXX General Law 93A letter, by certified mail demanding they stop. I see they are checking my credit burea report. I complained to the XXXX XXXX Police Dept and they were told they stopped calling me when they got my XX/XX/XXXX letter ... an untruth to Police. So, I want my complaint heard, investigated, and some administrative action taken against them
03/23/2023	Yes	Debt collection I do not know	False statements or representation Attempted to collect wrong amount	ME 04210	Web
We had XXXX service our company well over 20 years. In XX/XX/2022 XXXX stop delivering product, did not answer phone calls did not respond to letters wrote to them. Had no future plans on delivering product to us. After running out of product in early XXXX we switched to another company who could deliver. With XXXX XXXX 3 months after last delivery and with no contact. a bill arrived for {$6000.00}. After calls and letters to the company, still no response for 3 months after. a Collection agency XXXX XXXX XXXX starting calling and harassing our company and even sent a letter to a personal address. They wanted over {$8000.00} XXXX?? Beware of their tactics to collect.
12/02/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	WA 99337	Web
Account is held by collections agency " BENUCK & RAINEY INC '' and the original creditor is " XXXX XXXX XXXX XXXX '' The original debt has never been on my credit until it was placed for collections and has wrongfully been placed on my account instead of the original barrow. I am an active account holder at XXXX but it is clearly current on my credit report. Contacting BENUCK & RAINEY by phone I asked for information related to this account but they did not provide it instead they offered to mail it to but they never asked for an address. Additionally BENUCK & RAINEY is either missing information about the account or refusing to carry out due diligence.
12/05/2016	No	Debt collection Medical	Disclosure verification of debt Not disclosed as an attempt to collect	NH 03103	Web
A woman called me on a blocked number. She told me she worked with XXXX and asked if I was who she was calling. She asked if I got a letter in the mail and tried verifying my address. I asked what company she was calling from and she said bennick and rainey. After she continued to ask questions and I asked what kind of company it was and she told me she worked with urgent care. After I refused to answer questions she told me she was a debt collector and any information obtained would be used to collect a debt. After I told her the urgent care billed my insurance wrong she asked for my insurance information and I would n't give t and she hung up.
05/28/2015	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	NH XXXXX	Web	Older American, Servicemember
Apparently I have a name that 's easy to search and find mailing address and phone number. Consequently I receive dunning phone calls and letters demanding payment of debts that are not mine. NEVER mine. It seems to me the callers could take XXXX more minute on the internet and confirm I 'm not the person they 're looking for. I 'm absolutely sick of these calls and letters and can not find any way to stop them. I suggest a regulation that mandates some level of validation before these collection agencies take the easy way and just call or write everyone, hoping to get a response from the XXXX they 're really after.
09/15/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account status incorrect	NH XXXXX	Web
I had 4 accounts in collections due to hospital bills with Benuck and Rainey ( a collections company ). In 2020 I was financially able to call the collections company and pay off all the debt. Today I received an email from my credit reporting agent ( XXXX XXXX ) that my score had gone down and that I have four delinquent accounts. The accounts were now back on my credit report as delinquent. I have included a screen shot showing my credit report and showing the payments that I made back in 2020 to Benuck and Rainey from my bank. I have worked really hard to fix my credit and this issue is really upsetting.
06/10/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	AZ 85032	Web
Debt was a result of a Workers comp claim. All information was provided to original Creditor XXXX to file under the active workers comp claim after numerous times advising the same information and no results I included in a XXXX XXXX bankruptcy filed XX/XX/2021 that has been discharged I also provided XXXX with the Case number and I am still getting collection calls and now letters from Benuck & Rainey , Inc they were also advised of the same information via phone call for the debt. At this point i feel it is harassment and they did not take the proper steps to resolve the issue.
01/16/2018	No	Debt collection Medical debt	Communication tactics You told them to stop contacting you, but they keep trying	NH 03801	Web
A few weeks ago, this agency called XXXX XXXX XXXX contacted me about some medical debt I owed. I told them I was invoking FDCPA, that they could not call me going forward, and to send the information. They stated I had to put the request in writing. I told them that FDCPA can be invoked by phone or in writing. They supposedly relented and agreed to send the information. I did get that information. On XXXX XXXX 2018, this agency called my number again stating my wife had medical debt. They violated FDCPA by contacting my number AGAIN despite my previous invocation of FDCPA.
11/09/2015	Yes	Debt collection Medical	Disclosure verification of debt Not disclosed as an attempt to collect	NH 03102	Web
I contact the collection agency to resolve an unpaid collection account that was on my credit bureau. I was told that the account would be shown as paid in full and i would have a letter faxed that would confirm the paid in full status along with removal from my credit bureau. I was instructed to send in a letter authorizing them to release this information via fax which i did. After days of not receiving the letter i called back to get the letter sent, and i was informed by the representative i will not be getting that letter.
07/12/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	ME 049XX	Web	Servicemember
Benuck & Rainey threatened a dishonorable discharge from the military if I did not pay this debt. That is not the case, and I do not appreciate someone threatening something against my military career. Especially when they have no idea how the military works. The medical facility I owe a debt to did not process my insurance claim properly, and has refused to take the proper steps to do so. They did not contact me by mail, phone or email to tell me they were having a billing issue. I did not get any medical statements as well.
02/25/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NJ 08096	Web	Servicemember
Getting calls from Benuck & Rainey LLC, debt collectors. They call daily, sometimes up to 7 calls a day, some within minutes of each other. When I answer they ask to verify DOD and SS # before they can even tell me what the call is about. When I ask to tell me what the call is about before verifying my information, they get angry and aggressive before they proceed to hang up. I don't know what this calls could be about and have not received any kind of correspondence from this company either.
10/20/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	FL 342XX	Web
Please inform this collection company to immediately cease contacting me at the number listed in this complaint for an alleged debt that they paid pennies for, also, the company makes repeated phone calls for an alleged debt without sending written notification. Additionally, the alleged debt is well past the Statute of Limitations for any further action on. Therefore, this company should not be passing on this debt to another sham collection outfit in an attempt to collect.
09/13/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	IL 60647	Web
XXXX XXXX charged {$400.00}, at XXXX XXXX XXXX, without my authorization for a product XXXX XXXX XXXX XXXX XXXX XXXX that retails for {$99.00}. I had disputed the overcharge with XXXX and they refused to respond. More than half has been paid by my insurance and now they have a collector sending me threatening notices. How do I dispute an unfair charge, specially one I did not authorize?
08/08/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	TX 78727	Web
Respected CFPB Team, I received a mail in mail box for debt collection from Benuck & Rainey Inc. I do not remember any debt I owe to above organization. Amount is {$150.00} along with Account/Reciept number : XXXX I believe it is false and I am not liable for it. Deadline date is XX/XX/2023 to inform. Please help me to settle this dispute. Regards, XXXX.
06/25/2020	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA XXXXX	Web
Account # XXXX XXXX XXXX XXXX ( XXXX ) - Creditor I had never had any services provided by this company. I have no idea what kind of debt I owe when I had never had any services done to me. This could potentially be an identity theft. I will not pay for services I had never received.
11/19/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MA 02151	Web
Received called from Benuck and Rainy. They left a very vague message on my voicemail. Left like an attempt to lore me in to calling them. The name of the person who owns the debt was never specified, what kind of debt it was or amount.
09/26/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	MA 01851	Web
They sent a letter charging the amount of {$300.00}, with the same information that if I didn't agree, I should pay it off by XX/XX/28, otherwise I would agree and assume the debt. However, it has already been paid!
09/14/2019	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	NH 032XX	Web
continuous calls, several on a daily basis, refusal to provide any information to legitimize any bills they are trying to collect. Rude, abusive language. Refuse to stop harassing my family.
02/01/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	AL 365XX	Web
XXXX from XXXX and XXXX keeps calling me on a debt that I have paid three times on. I am actively pursuing legal action as it is damaging to my good name, credit, and character.
12/23/2019	Yes	Debt collection Credit card debt	Attempts to collect debt not owed Debt is not yours	GA XXXXX	Web
Received a letter, Dated : XX/XX/2019 from Benuck & Rainey , inc., Falsely claiming that, I owe {$400.00} to XXXX , XXXX, This debt is not mine.
06/02/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	MA 01945	Web	Servicemember
Mine phone number is not the phone number that the collection agency has to call another person
12/17/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	VA 220XX	Web
called my cell phone with out consent, and did not give the whole foti message.
01/03/2024	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	SC 29909	Web

09/06/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	TX 78253	Web

08/15/2023	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30909	Web

02/27/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	NH 03260	Web

11/14/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NH 03862	Web

09/16/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	CA 94553	Web

05/24/2022	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls	AR 72719	Web	Servicemember

04/05/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	MA 02152	Web

03/20/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NH 03104	Web

10/15/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	NH 03854	Web

08/05/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	MA 01826	Web

07/01/2020	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Talked to a third-party about your debt	MA 02155	Web

12/19/2019	Yes	Debt collection I do not know	Threatened to contact someone or share information improperly Contacted your employer	TX 77054	Web

12/09/2019	No	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	FL 33431	Referral

07/26/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	ME 04047	Web

05/11/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NH 03304	Web

11/26/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	ME 04062	Web

10/01/2018	Yes	Debt collection Other debt	Communication tactics Called before 8am or after 9pm	WA 98290	Web

06/25/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	WA 98465	Referral

11/09/2017	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	VA 20190	Referral

07/25/2017	No	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	VA 20190	Referral

07/25/2017	No	Debt collection I do not know	Communication tactics Frequent or repeated calls	VA 20191	Referral

07/19/2017	Yes	Debt collection Other debt	False statements or representation Attempted to collect wrong amount	CA 90803	Postal mail

07/03/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	MO 65203	Web

04/13/2017	Yes	Debt collection Medical	False statements or representation Attempted to collect wrong amount	OK 74464	Web

06/30/2016	No	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	MA 01945	Web	Servicemember

06/21/2016	No	Debt collection Other (i.e. phone, health club, etc.)	Disclosure verification of debt Not given enough info to verify debt	CA 94028	Postal mail

05/26/2016	No	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	NY 11566	Referral

01/07/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NH 03833	Web

11/20/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	IN 46032	Web

02/04/2015	Yes	Debt collection Medical	Communication tactics Frequent or repeated calls	NH 03261	Web	Older American