Benjamin Chaise & Associates CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/13/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • ID
  • 83634
Web
On XX/XX/XXXX, I received a letter from Benjamin Chaise & Associates stating I was responsible for almost {$5000.00} of debt to XXXX XXXX XXXX XXXX XXXX XXXX, an automotive service shop in XXXX XXXX, ID. I live 300 miles away from this establishment and have never used the services of XXXX XXXX XXXX. I called Benjamin Chaise on XX/XX/XXXX and explained that they were contacting the wrong person. The Benjamin Chaise employee asked, " Oh you're not the guy with the ex wife? ". I said no I do not have an ex-wife. The employee also asked does your phone number end in XXXX? and she gave me the last 4 digits of a phone number that did not match mine - it was apparent they had confused me with someone else, and it sounded like they had already been in contact with the other individual. I was told by the Benjamin Chaise employee " if it's not your debt, then don't worry about it ''. On XX/XX/XXXX I received a 2nd letter from XXXX XXXX, stating that I needed to respond or further action would be taken. I again called them, explaining they had sent a letter to the wrong person for the 2nd time. I was again told, " if it isn't you, then don't worry about it '' and that the 2nd letter was probably sent out before I had called on XX/XX/XXXX. This wasn't true, because I called Benjamin Chaise the 1st time on XX/XX/XXXX and the 2nd letter was dated XX/XX/XXXX. At this point in time, I contacted a detective in the fraud division of my local sheriff 's office on XX/XX/XXXX and filed a report. After speaking with XXXX XXXX XXXX, the detective realized it was a case of mistaken identity. At the time of writing this complaint, XXXX 's XXXX is still in possession of the car that the debt is from. The detective ran the license plate of said car, and it belongs to an individual who shares my first and last name, but has a different middle name. The name of the individual who owns and dropped off the car to XXXX XXXX is XXXX XXXX XXXX ( XXXX XXXX XXXX ), who lives at an address in XXXX, ID ( a city near XXXX XXXX ). I am NOT XXXX XXXX XXXX. This is an individual who I have been confused with before, as his overdue medical bills appeared on my credit report in XXXX. I was able to dispute those bills and have them removed from my credit record, as they were obviously not mine. The employee at XXXX XXXX XXXX told the detective that he would call Benjamin Chaise and inform them that they have been contacting me in error, and that they should stop contacting me. At XXXX XXXX on XX/XX/XXXX I sent an official dispute letter in the mail ( that I will attach below ) via certified mail. Benjamin Chaise received the letter on XX/XX/XXXX at XXXX XXXX ( I will attach the delivery conformation below ). At XXXX XXXX on XX/XX/XXXX I received a phone call from XXXX XXXX XXXX. The employee said he had called Benjamin Chaise to explain that they had been contacting me in error, that I am NOT the person who owes this debt. Benjamin Chaise insisted that I am the correct individual, that they have " loads of evidence '' that it is me, that they have my signature and it matches the signature on XXXX XXXX paperwork. All of this is not true since I have never been to XXXXXXXX XXXX XXXX, let alone signed paperwork there ( I believe they have the signature of the XXXX XXXX XXXX who owns the car, and that they have mistaken me for that individual since our names are similar ). Benjamin Chaise also told the XXXXXXXX XXXX XXXX employee that there is nothing XXXX XXXX can do to change things, that it is legally out of XXXX XXXX hands. Upon receiving this phone call from XXXX, I again contacted the detective working my case. The detective again called XXXX XXXX and asked whose name they gave Benjamin Chaise. XXXX XXXX states they gave XXXX XXXX the name of an XXXX XXXX XXXX residing in XXXX, ID. Again, XXXX XXXX XXXX is NOT ME. At this point I am very frustrated. According to XXXX XXXX, Benjamin Chaise has the correct name, address, and phone number of XXXX XXXX XXXX, to whom the car and debt belongs. When I have contacted Benjamin Chaise it is apparent they have confused me with someone else, seeing as they think I am the guy with the ex-wife and provide a phone number with the last 4 digits that do not match mine. In my conversations with them, it appears that they have already been in contact with XXXX XXXX XXXX, but they continue to send me letters. The fraud detective believes that Benjamin Chaise tagged my name with this debt as they looked up other XXXX XXXX, seeing that XXXX XXXX never gave Benjamin Chaise my name or address.
09/03/2019 Yes
  • Debt collection
  • I do not know
  • False statements or representation
  • Attempted to collect wrong amount
  • WA
  • 98362
Web
I was under sub-contract for XXXX XXXX at the local XXXX XXXX for XXXX XXXX of XXXX, Id during the past winter. My bill for XXXX was unusually high due to a XXXX XXXX XXXX of over XXXX. Of XXXX.. {$27000.00} Which was submitted XX/XX/XXXX. I received a check for {$21000.00} dated XX/XX/2019. I did not cash the check because I knew this would be considered as acceptance of payment in full. At the same time another customer, XXXX XXXX XXXX, owed {$760.00} for snow removal but the obstinate property owner would not pay. I received a cold call from XXXX XXXX of BENJAMIN CHAISE & ASSOCIATES ( BCA ) asking if I needed help with this, so under contract they attempted collection but gave up in a couple weeks and gave it back to me to try something else ... ..a VERY IMPORTANT PRESIDENCE WAS SET. I then contracted BCA to attempt collection of the remaining balance from XXXX XXXX ... {$5200.00} After a few weeks Mr.XXXX of BCA contacted me by phone ( non-tracable ) and had reached an agreement with my customer but required me returning the check to the customer.He mentioned the check was no good, a stop-payment was placed on it I reluctantlyand hesitantely complied and they very quickly provided the XXXX envelope the next day for the check. I was of the impression I would get a check for the full amount or somewhere near that but INSTEAD Much time went by never hearing back from BCA! So I finally contacted my customer who told me they paid on XX/XX/XXXX {$21000.00} to BENJAMIN CHAISE!! BCA DID NOT COLLECT ANYTHING EXCEPT WHAT I ALREADY HAD!! By law, a check received is considered PAID, so this money was already MINE before signing a contract with them! What were they doing RE-COLLECTING that money that I was not in dispute over.I wanted to collect the balance owed!! BCAs excuse.we are entitled to a commission, we dont work for free. Why did they not act by the PRESIDENCE set with XXXX XXXX XXXX and just tell me we arent able to collect anymore from your customer, just go cash your check Obviously they saw big $ $ $ signs and played a dirty, underhanded, deceitful trick on me.They ROBBED me of 22 % of MY MONEY! According to honest debt collection practices : If we dont collect, we dont get paid is what is typical. XXXX, of the XXXX XXXX XXXX agreed. My customer said The XXXX they pulled at your hiring them is beyond belief. THEYRE NOT DONE YET! By contract BCA pays on the LAST DAY OF THE MONTH FOLLOWING THE MONTH THEY RECIEVED PAYMENT ( XX/XX/XXXX ) Therefore, a payment was due to be paid XX/XX/XXXX. No payment arrived at least a week into XXXX, so out of frustration I posted a one-star review on YELP with ALL THE DETAILS. That got their immediate attention and Mr. XXXX sent me a nasty, intimidating email with the subject line : BREACH OF CONTRACT ; LAWSUIT PENDING. I hired an attorney and so did BCA and their settlement offer was to pay me only if I removed the post on YELP. I declined to let my freedom of speech be taken away by blackmail. My offer was to REMOVE THE POST ON FULL REFUND. They sent a check the last week of XXXX for {$10000.00} IN CONCLUSION : Benjamin Chaise & Associates would have collected 22 % of $ XXXX-around {$1100.00} BUT INSTEAD HAS TAKEN {$11000.00}!! LEAVING ME WITH {$10000.00} WHEN I STARTED OUT WITH {$21000.00}!!!!
03/14/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 92595
Web
XXXX XXXX XXXX XXXX XXXX XXXX, has falsely and wrongfully reported me to a collection agency as purportedly owing a debt- which is not me, nor is it mine. Their agency, Benjamin Chaise & Associates has sent me a letter dated XX/XX/18, which has falsely made claims against me, reporting me with gross negligence as to purportedly owing a debt that is not mine. ( Amount stated on their letter : XXXX ). Ive never had any business dealings with XXXX XXXX XXXX XXXX XXXX XXXX, nor their affiliates, nor the agency, Benjamin Chaise and Associates, or any of their agents. This is not mine, not my company and I do not owe any money in portion or in full as claimed. There are no contracts whatsoever between myself and the purported creditor, and or Benjamin Chaise & Associates, verbal and or written. The letter sent to me was addressed to a business which is not me, nor my company and I have never heard of nor have any part of. They obviously are phishing and have sent out this demand for funds either with gross negligence or in an effort to defraud me. I've sent a letter to XXXX XXXX XXXX XXXX XXXX XXXX, and Ive sent a letter to Benjamin Chaise & Associates- a demand for debt validation, dated XX/XX/18 There has been no response to the debt validation. I received from them a statement that the claim has been turned over to a lawyer in XXXX XXXX, NV.
07/02/2019 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • FL
  • 33020
Web
Hello, I had requested that this collection firm to please cease and desist any and all communication with me, as well as my company, its employees, telephone reception, family and friends, in relation to their alleged debts they I owed. I had wrote them a letter to document a period of verbal telephone and email harassment we have received from this collection agency during a period of time from the past one ( 1 ) month. Such conduct has caused us to suffer severe humiliation and embarrassment, emotional distress, and physical discomfort. This included telephone calls using verbal threats and abusive language. I had an agreement with the collection company client company XXXX XXXX directly dated XX/XX/2018 and I had adhered to all of our payment obligations. Service Failures have resulted in reduced payment in accordance with our contract. Total dispute amount was {$3000.00} for cleaning services not provided to my personal private property Please help and advise. Thank you
05/11/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • CA
  • 94608
Web
I don't recognize this debt. I had received multiple phone calls and letters last year from Benjamin Chaise & Associates regarding this file. I sent recommended CFPB letter to this debt collector in XXXX XXXX, California on XX/XX/XXXX asking for more information via certified USPS mail which was received XX/XX/XXXX at XXXX. Specifically requested NO more phone calls only contact via certified mail. No contact since then. Just received a call and voicemail now from a number with NO CALLER ID the person identifying themselves as XXXX XXXX from Benjamin Chaise and Associates. I have recorded it and attached below. Not very happy about this I am seriously considering retaining a lawyer for legal counsel and suing them for harassment.
10/03/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • NV
  • XXXXX
Web
they keep calling I have explained to them its my debt its not XXXX but they keep calling harassing me using threatening phone calls that will take everything I own seize my bank accounts, they keep saying just pay the debt its easier they keep telling I have told them to stop calling my cell phone but they do n't stop they keep calling from private numbers. They even called me this morning XXXX/XXXX/XXXX and once again I stated stop calling and XXXX XXXX said just breath since I know what happen in XXXX XXXX today to breath I told him to XXXX XXXX
08/02/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • GA
  • 30024
Web
Company continually calls me trying to collect a debt I don't owe. Told them that if they felt I owed the money to take me to court, This last time I spoke to a gentleman that said his name was XXXX XXXX with Benjamin Chaise and Associates, XXXX XXXX XXXX, # XXXX XXXX XXXX, CA XXXX. I was very clear to ask not to call me again about this debt and he has called me again. I told him that I would report his calls to the appropriate authorities and now I am. The first time I spoke to him he was very rude.
09/20/2019 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • MI
  • 48603
Web
I have a debt from XXXX, which I was XXXX for and also filed bankruptcy upon release in XXXX. I provided proof of XXXX in XX/XX/XXXX and today XX/XX/XXXX. I called and asked why I was still receiving collections and Benjamin chaise and associates told me they were still coming after me they did not care about the bancruptcy they would keep coming so pay my XXXX bill.
07/03/2019 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CO
  • 80916
Web
This lady XXXX XXXX keeps calling me. She has the wrong name and says she's with Benjamin Chase and associates a debt collection agency. I owe absolutely no debt. This is probably a scam. I would like this company to stop calling me. I can't block them because they use a private number. Please help thank you
11/21/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • GA
  • 30067
Web
They keep calling both my phone and my wife 's phone for a business debt. They use " restricted '' number. They call an average of 12 times per day. her name is XXXX XXXX Benjamin Chaisse and Associates XXXX XXXX, ext XXXX
03/23/2018 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • GA
  • 31406
Web Older American
Again today I received a call concerning a debt owed by an individiual not known to me. I have already contacted this company to report this but they continue to call.
07/26/2021 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • GA
  • 30518
Web
04/20/2020 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was paid
  • FL
  • 33609
Web
03/17/2020 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 95129
Web
10/25/2019 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • MO
  • 63017
Web Servicemember
05/03/2019 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • OR
  • 97078
Web
10/23/2018 No
  • Debt collection
  • Other debt
  • Communication tactics
  • Used obscene, profane, or other abusive language
  • TN
  • 38108
Phone
05/07/2018 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • SC
  • 29708
Web