Bay Luxury Autos CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/26/2022 No
  • Vehicle loan or lease
  • Loan
  • Getting a loan or lease
  • Changes in terms mid-deal or after closing
  • MO
  • 631XX
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I was interested in buying a 2003 XXXX XXXX XXXX from XXXX XXXX XXXX in California ( I live in XXXX XXXX ). They quit making the XXXX XXXX so I was looking nationally for a low mileage model with a beautiful XXXX combo. This car was perfect. My first time a salesmen showed me car going around it with the video on his phone. I agreed it was perfect for me. They needed a {$4300.00} deposit which I gave them with my bank card. A day or two later a second salesman called me and want to show me the car again because the first salesman was new. This time it was shown to me that the car had a tear in its roof. I was still interested in the car and told that salesman that I would get estimates on fixing the roof. Well it was a few XXXX dollars to get replaced. I was mailed paperwork but never signed any forms as I now knew I couldnt afford to buy it and get it fixed. The company has refused to give me even partial deposit back. I consulted with a lawyer who mailed them a letter asking for my deposit back but they never responded to the letter. Please offer any help or advice you can. Thank you!