| 12/23/2021 |
Yes |
- Money transfer, virtual currency, or money service
- Mobile or digital wallet
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- Managing, opening, or closing your mobile wallet account
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Web |
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I am not able to get into my Bakkt account. I have reached out repeatedly to be allowed in XXXX time and not again the next time. This is very frustrating. I am allowed to put money in the account. To buy cryptocurrency and add reward points as well as gift cards but when I go to enter account again it says my device is not safe. This is very irritating. Let me in my XXXX account
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| 06/16/2022 |
Yes |
- Money transfer, virtual currency, or money service
- Virtual currency
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- Other transaction problem
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Web |
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https : //www.bakkt.com/ ( Using the bakkt app on XXXX. ) After submitting personal information ( such as SSN, address, etc. ), linking a bank account and initiating a withdrawal, my account was locked. Worried the company may be fraudulent or have fraudulent intentions.
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| 10/30/2023 |
Yes |
- Credit card
- General-purpose credit card or charge card
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- Trouble using your card
- Can't use card to make purchases
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Web |
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