B&F Finance Corp. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
01/08/2020 Yes
  • Debt collection
  • Payday loan debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • OK
  • 731XX
Web
Hello My name is XXXX XXXX and I was experiencing XXXX pain from my XXXX and unable to XXXX. This problem continued for over several months and affected me to the point were I was unable to work which caused me to get behind on all of my bills. I finally realized I need to seek medical attention but could not afford to pay {$100.00} copay and additional money needs if prescriptions were ordered so I went to B & R and obtained a signature loan. I went to doctor and several tests were ran and I was diagnosed XXXX positive and advised it might be causing the additional XXXX issues. The medical problems continued due to the medication needed was over {$2000.00} and I just didn't have access to that kind of money and I also was embarrassed and fearful after receiving diagnosis that my job would find out and terminate me so I was being seen as uninsured. B & R called regarding payment and I advised of my inability to pay at this time due to out of control issues. That's when the repeat calls started and I spoke with each person within their office and explained the situation somewhat but told them it was related to IRS issues. I couldn't gain the confidence to disclose the real reason I was unable to work. They called and threatening wage garnishment, disclosed wage garnishment to all my references, left wage garnishment information on my cellphone and at my job. They left message stating that I would be terminated from my job at law firm if they file wage garnishment. They stated that I was avoiding their calls and that I was a terrible person because I stopped communicating with them. They advised me that when they gave the loan I was okay but now that I cant pay I am a terrible person and need to pay up. They advised me instead of paying my rent I can pay them and live in shelter or stay with family and friends. These actions taken by the company has me stressed and adding to medical issues i am battling.
08/03/2022 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • TX
  • 762XX
Web
AFTER MAKING NUMEROUS PAYMENTS TO B & F XXXX AND MAKING ARRANGMENTS AFTER DUE TO XXXX AND INFORMING THEM I WAS IN DESPERATE TIMES DUE TO A DEATH DUE TO XXXX AND HAVING TO PAY FOR AN UNEXPECTED FUNERAL DUE TO XXXX DEATH. B & F CONTINUED TO CALL ME NON-STOP AFTER TELLING THEM IT WAS NOT A GOOD TIME THEY CONTINUED TO CALL NON STOP ON MY WOR PHONE AND CELL PHONE. THEY THEN CALLED MY FAMILY AND FRIENDS AND INFORMED THEM OF MY PERSONAL ISSUES WHEN MY FAMILY ALREADY KNEW OF MY FAMILY PROBLEMS DUE TO XXXX AND THE DEATH OF A FAMILY MEMEBER THAT WAS A CONTRIBUTING PERSON TO MY HOUSEHOLD. THEY EXPOSED ALL PERSONAL INFORMATION ON A RECORDED LINE TO FAMILY AND FRIENDS BECAUSE THEY THOUGHT I WAS LYING ABOUT MY SITUATION. AFTER THIS I HAD TO EMAIL THEM A CEASE AND DESIST TO STOP ALL COMMUNICATION AND THE HARRASSMENT. THEY WERE PUTTING ME UNDER DURRESS AS A CUNSUMER
02/22/2023 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 75803
Web Older American, Servicemember
ON XXXX XXXX I RECIEVED A ALERT FROM XXXX THAT A LOAN COMPANY CALLED XXXX XXXX XXXX XXXXXXXX DONE A HARD INQUIRY ON MY CREDIT REPORT WITHOUT MY PERMISSION .I HAVE NOT ASK FOR ANY NEW CREDIT OR MONEY FROM THIS COMPANY .THIS CAUSED MY XXXX SCORE TO GO DOWN JUST AS I WAS TRYING TO REFINANCE MY CAR LOAN AND OTHER CREDIT .ISSUES.I HAVE SENT TWO DIFFERENT CEASE AND DESIST CERTIFIED LETTERS TO THIS COMPANY BUT AS OF XX/XX/23 I AM STILL RECIEVIND HARRASSING CALLS FROM XXXX XXXX XXXX XXXX XXXX IS MY UNDERSTANDING THAT NO ONE CAN CHECK YOUR CREDIT UNLESS YOU GIVE THEM PERMISSION WHICH I DID NOT.
04/08/2019 No
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • TX
  • 78520
Web
i begin 1 month and the supervisor call me 7 or 9 times a day, i tell i no have money for pay and she call to me reference to tell can i can't pay she send me to court and send text to my reference i can believe she shering everything is confidencial. i call the main corp from the B & F financial and the company not doing nothing and this lady is continue doing. this person is supervisor she is name is XXXX XXXX. And continue let me a paper in my door with information this person she no work with the client, she extorsion the people : ( : (
04/14/2022 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • TX
  • 78660
Web
I had a loan with Quick Loans aka Dartmouth aka BF Financial in XXXX XXXX I Paid the loan early every month and paid it off 2 months early on XXXX XXXX. I then reported to XXXX and XXXX XXXX... they came back 4 times stating info ( a balance ) was correct and verified correct. I called BF in XXXX XXXX and was told by XXXX ( manager ) that it would be fixed by XX/XX/XXXX per her corporate office. It is still not fixed. I have submitted yet another inquiry through XXXX direct website and the XXXX link on XXXX XXXX, it is still not fixed.
11/27/2018 Yes
  • Debt collection
  • Other debt
  • Communication tactics
  • Frequent or repeated calls
  • OK
  • 731XX
Web
I advised on XX/XX/XXXX that i will try to make a payment on XX/XX/XXXX. I explained that im not working full time due to XXXX. I Rcvd at least 2 or 3 calls each day since XX/XX/XXXX. I received text messages and voicemails stating i will be sued. I received a phone call at work on XX/XX/XXXX from B & R Finance which my employer advised that i can not accept personal phone calls. I received a phone call at work again after advising that i can not accept personal calls. I dont want my job at risk.
12/10/2016 Yes
  • Consumer Loan
  • Installment loan
  • Managing the loan or lease
  • TX
  • 78586
Web
I turned over the loan to a debt mangle to company but company called b & f finance at XXXX in XXXX Tx keeps on calling me XXXX to XXXX times a day for payment and refuses to talk to the debt management team which r ready to negotiate they r harrassing me to the point of explosion I need help to stop the harassment! Thank you.
04/08/2021 Yes
  • Payday loan, title loan, or personal loan
  • Personal line of credit
  • Credit limit changed
  • TX
  • 75067
Web
XX/XX/2021 I went in to get a loan and they said they would get the loan but then the lady XXXX threw my is at me and stated she wouldnt do business with me pulled my credit without asking me and that is illegal. They wore being XXXX to me because of my ethnicity.
10/24/2015 No
  • Consumer Loan
  • Installment loan
  • Problems when you are unable to pay
  • TX
  • 78250
Web
they call me at work text me call all my refrences even when im less then 30 days behind they call before XXXX and constantly like 4 times when i do not anwser
07/25/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • TX
  • 79764
Web
My aunt my stepsister or step father or the loan company tried to steal money and entered the wrong information using fraudulent account information
01/10/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Credit inquiries on your report that you don't recognize
  • TX
  • 75402
Web
08/11/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • TX
  • 78660
Web
02/24/2022 Yes
  • Debt collection
  • Payday loan debt
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 76556
Web Servicemember
08/23/2021 Yes
  • Debt collection
  • Payday loan debt
  • Threatened to contact someone or share information improperly
  • Contacted you after you asked them to stop
  • TX
  • 76227
Web
08/03/2019 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • OK
  • 73127
Web
05/21/2018 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • OK
  • 73127
Web
12/11/2017 Yes
  • Payday loan, title loan, or personal loan
  • Installment loan
  • Problem when making payments
  • TX
  • 78043
Web
06/27/2017 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • Frequent or repeated calls
  • TX
  • 75104
Web
05/08/2017 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened or suggested your credit would be damaged
  • TX
  • 78247
Web
02/01/2017 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Improper contact or sharing of info
  • Talked to a third party about my debt
  • TX
  • 76537
Web
09/03/2015 Yes
  • Payday loan
  • Payment to acct not credited
  • TX
  • 75803
Web