| 01/12/2023 |
Yes |
- Vehicle loan or lease
- Loan
|
- Struggling to pay your loan
- Lender trying to repossess or disable the vehicle
|
|
Web |
|
|
Yes XXXX XXXX I sent in that I had lost my bi weekly paying job and I sent in that I had a back up job that paid once a month but a smaller pay. I brought everything in to there XXXX office on foot after they shut the car down several times and even used my daughters childsupport payments to pay till I could find another job also. XXXX XXXX XXXX XXXX finance promise to work with me over and over. They have shut my car down multiple times I have missed out on high paying jobs cause no reliable transportation. My daughter is XXXX XXXX so she hasnt been able to get back and forth to school either due to our transportation being shut on and off. They are threaten repossession and garnishing my wages. The XXXXXXXX XXXX XXXX value of the car has already been paid off on the car which is the value of XXXX. They have turned off the car even before the actual payment date we arranged. They also stole off my credit card that I did not authorize payment on I had made a report to mt XXXX IL police department. They also have several policys on our agreement one papers stating 44 payments and several others stating 88 payments which is illegal for any dealer ship to go over 72 payments. I am filing this complaint because the state needs to be aware of the illegal activities they are doing to not only me but several others. They also called me lazy and told me I need to find a job theres no excuse knowing theres covid shut down still going on in IL and after they shut my car down purposely the next day when I told them I had a job interview. Now they are harassing me after I asked to speak with XXXX XXXX the head supervisor they refused several times but I was wrote a letter by XXXX XXXX XXXX that he will repossessed my car and garnish my wages and sue me after being decline to speak with him several times about a better payment plan till I can get another job. When they stole off my credit card they forge my signature on a paper with my credit card numbers I never signed off on I just only did one time payment with the card online. Thank you in advance for taking you time to read this please contact me as soon as possible
|
| 02/07/2018 |
Yes |
- Vehicle loan or lease
- Loan
|
- Managing the loan or lease
- Problem with additional products or services purchased with the loan
|
|
Web |
|
|
I purchase a vehicle XX/XX/XXXX also purchased the gap/repair Extended warranty : on XX/XX/XXXX ( Abs ) brakes system all wheels lock up 1st sign of of ( faulty ) engine. Check ( engine ) light comes on as well. 2nd sign faulty engine the van starts this jerkying and stalling while driving this is all going on within a years time. About XX/XX/XXXX the van does not starts or drives its just stops running. I asked if gap/repair extended warranty can be used to repair or replace the engine problem!!!! What are my rights as a consumer and customer concerning The LEMON LAW!!! They never responded back since I asked them to replace the vehicle or repair the vehicle!!! I surrendered, and gave the vechicle back. Then they said they repossessed it and reported to my creditors!!! I paid {$6100.00} they said I still owed {$7000.00} I feel I was robbed out of my money and a vehicle that doesnt work!!!! Does the LEMON LAW REALLY WORK!!!! They took advantage of me and my wife. They failed to issue me a trade value. Also failed to give me a replacement value. This was Auto Credit XXXX, Il XXXX ( XXXX or XXXX ) also mangers were involved!!!! They knew the vehicle was not working I told them their response was its not our responsibility for engine problems take it to repair shop. The extended warranty was paid since the start of contract!!!! I signed up for it in the paperwork!!!!
|
| 06/24/2018 |
Yes |
- Vehicle loan or lease
- Loan
|
- Struggling to pay your loan
- Loan balance remaining after the vehicle is repossessed and sold
|
|
Web |
|
|
My payment was no more than {$200.00} bi weekly ... Less than 24 hours after I got my one week check from XXXX 's ( I put in notice that I got a better wage offer and all overtime I was willing to work ) so they cut my hours, while i was changing clothes for second job they remotely disabled the car. I explained my situation and they kept asking if I could just pay it over the phone ... " You XXXX gave me the loan with a pay stub, not a checking account or cc for collateral '' now im running late for work, I tell them to come get the car I'm not dealing with the hassle ... They apologize change my due date, then less than a month later " XXXX '' XXXX in XXXX, il closes down with no notice ... Just a sorry note on the door all wages unpaid around XXXX before tax I should have grossed so when the car was shut off I called and said I just lost my job and got ripped off XXXX by owner that if it doesn't start I'm leaving keys in it I'm done with them ... A week after that I was XXXX for 3 weeks ... Meanwhile they kept charging me like they were letting me drive it ... They disabled it a about a week before my XXXX stay of 3 weeks .... Let 's say they did let me drive it the whole time, how is the balance so high??? XXXX $ what was I charged for??? They took it while I was in XXXX and continued to bill ...
|
| 01/26/2023 |
Yes |
- Vehicle loan or lease
- Lease
|
- Problems at the end of the loan or lease
- Termination fees or other problem when ending the lease early
|
|
Web |
|
|
I filed a complaint XX/XX/XXXX however I never spoke with XXXX XXXX I only spoke with XXXX however they repo the car today on XX/XX/XXXX I was asking for my papers on end of contract cause they now have the car back In their possession I have a contract with auto credit not XXXX XXXX however they never tried to negotiate a better contract and my signature was forge I can upload the contract that I had was never signed for auto payments in my policy I still have police report on filed I am requesting my end of contract paper work soon as possible because they were able to retrieve the car back in their possession they breach their own contract I did not because they receive payment beginning of XX/XX/XXXX I have documentation of that also thank you in advance
|
| 10/22/2023 |
Yes |
- Credit reporting or other personal consumer reports
- Credit reporting
|
- Incorrect information on your report
- Account status incorrect
|
|
Web |
|
|
Account opened XX/XX/2020 and a balance of {$6900.00}. I previously disputed this account stating " This account is incorrectly being reported as a charged off account with a balance due. Please provide proof of the charge off and update the balance to {$0.00} or delete the negative payment status on this account. ". I don't agree with the results of your investigation. Please mail me proof of your investigation and proof of the negative payment status for this account, or delete the negative information in this account.
|
| 03/15/2018 |
Yes |
- Vehicle loan or lease
- Loan
|
- Struggling to pay your loan
- Loan balance remaining after the vehicle is repossessed and sold
|
|
Web |
|
|
|