Auto Credit Corporation of Jonesboro, iNC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
05/22/2019 Yes
  • Vehicle loan or lease
  • Loan
  • Struggling to pay your loan
  • Loan balance remaining after the vehicle is repossessed and sold
  • AR
  • 71913
Web Servicemember
auto credit jonesboro - reporting car as repo when my car was stolen in XX/XX/XXXXwhile i was out of state. i contacted them and my insurance company XXXX. my car was found two weeks later when i was contacted it was found i let my insurance company know and left message with finance company every step- of the way what was going on. my insurance company told me they were going to move the car to a storage free place and have it looked at to determine damages. insurance company deemed it total loss. i had full coverage and gap i called left message with finance company. the next thing i got and only thing i received from the finance company was a letter stating they sold my car and that i owe the difference. the fiance company has reported car as repo when the insurance company had the car. i do not owe this and my car wasn't repo if so how did they do this unless the insurance company and finance company did something illegal also the finance company contacted gap got money from them also isn't illegal if a car was repo for a lender to action off without notify owner of when and where such transaction is to happen.
09/16/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Old information reappears or never goes away
  • AR
  • XXXXX
Web
They did not provide accurate documentation! This account Is five years old and I would rather settle to have this removed from credit report before filing a law suit against this company. Please provide correct documentation and stop reporting this debt to my credit report
12/06/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Repossession
  • Loan balance remaining after the vehicle is repossessed and sold
  • AR
  • 72401
Web
11/30/2023 Yes
  • Vehicle loan or lease
  • Loan
  • Repossession
  • Deficiency balance after repossession
  • AR
  • 72401
Web
09/13/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account information incorrect
  • AR
  • 72405
Web
08/03/2022 Yes
  • Vehicle loan or lease
  • Lease
  • Incorrect information on your report
  • Account information incorrect
  • AR
  • 72032
Web