AUSSRQ Holdings, LLC CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
09/05/2023 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • TX
  • 782XX
Web
The debt of interest was incurred fraudulently under my name by my ex-wife during our divorce in XX/XX/XXXX. It was not until XX/XX/XXXX ( post divorce ) that I had learned that a loan was taken out in my name because of the steep decline to my credit score. I confirmed it was my ex-wife, XXXX XXXX XXXX, with the originating lender, XXXX XXXX. Despite the loan had been open for 8 months and no payments had been made, I had never been contacted by the company. I immediately reached out to the company to inquire about this loan and how to access the information, as I had no idea how to even login since I did not originate the loan myself. XXXX XXXX gave me instructions to login consisting of ONLY a temporary password and would not divulge the username/email for security purposes. I had attempted using my email, but to no avail. I then attempted to login with the temporary password and XXXX XXXX 's email, and I was successfully logged in ( see attached screenshot )! It had her personal email and phone number on the account, explaining why I was never contacted and verifying that she had fraudulently taken out this loan in my name - WITHOUT MY PERMISSION. so I promptly filed a police report XX/XX/XXXX ( see attached copy of report ). The investigator later called me and informed me that they could not press charges on XXXX because we were technically married, even though we were in the midst of a divorce and it was against the court orders to take out new loans/debt during that period. Moreover, XXXX paid off her own debts with this loan, abdicating her from any debt whatsoever from the divorce... Fraudulently leaving me liable for everything. I had filled notices with the credit bureaus and filed a case with XXXX. I followed up with XXXX XXXX on the matter and their ID theft/fraud division never responded to my requests to investigate the validity of this loan. Despite my efforts with XXXX and sending formal notices/requests, I did not receive information back from the company. I later made multiple dispute attempts with the credit bureaus and even hired XXXX XXXX XXXX to assist with removing the item from my credit. XXXX actually removed this from my credit, while XXXX and XXXX still have conflicting information on the debt ( XXXX XXXX vs. Oliphant ). Later in family court litigation, she called my attorney on the phone. The loan issue came up and said she promised to repay it ( this was recorded with XXXX XXXX with XXXX XXXX XXXX ). I recently learned of Oliphant filing a civil case against me in XXXX XXXX, Texas. I received one phone call from them explaining all of this information within the last 12 months ( approximately ) and was informed by the caller she would remove me from their call list altogether after the information I provided. I have not received any other form of communication from Oliphant, and have begun a new XXXX case.
10/28/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 33573
Web
Oliphant USA Has caused me a lot of stress because of what they are reporting on my credit report which is inaccurate information on my credit profile along with the furnisher!!!! I have had difficulty obtaining loans which results in Adverse Action because of what the credit bureaus are reporting on my credit profile!! 15 USC 1681FCRA states ( a ) Accuracy and fairness of credit reporting. The Congress makes the following findings : ( XXXX ) the banking system is dependent upon fair and accurate credit!! Even the Debt collector is reporting inaccurate information on my profile!! Oliphant USA never informed me what's going on in writing to get the issues resolved, per violation 15 USC 1692k 813. Civil Liability ( a ) Amount of damages, 15 USC 1692k section ( 2 ) is {$1000.00} per violation! This company has caused me a lot of problems, I can't get good rates on insurance or credit or a loan!!!
04/16/2023 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was paid
  • CA
  • 92555
Web
I called Oliphant USA LLC on XX/XX/2023 to inform them that this debt had already been paid and gave them the information showing that it was paid, and they said that it does not reflect on their account and their system, so that I still owed the debt which has been paid in full and would not correct my credit report. I even called the law firm that I paid accounting for to and they also tried to call them and spoke with XXXX and they still have it on my credit report, This will be the third time Im disputing something that has already been paid, and they refuse to take it off my credit report as paid in full even though I have the documentation as well as the agent from the other company that will speak that is paid in full
07/06/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • CA
  • 93304
Web
Initially I contacted XXXX XXXX and let them know I had no idea what this was nor have I ever received any items from them personally. Time passes and now I'm receiving a collection notice I'm a debt collector company called oliphant USA I never shop at XXXX XXXX. Supposedly I bought some anti-aging cream I'm a XXXX XXXX XXXX XXXX man I don't need anti-aging cream nor have I ever bought anything of the sort I let them know this and they are insisting that the debt is mine which it's not I am getting extremely offended and tired of dealing with them and this fraud and do not wish for it to impact my credit
07/12/2023 Yes
  • Debt collection
  • I do not know
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • PA
  • 19143
Web
I do not have any knowledge of this debt or company. I never had an agreement with said company. I have disputed and this continues to come back as accurate without providing me any verification of the debt and where it came from. I have disputed on all credit bureaus with the same response. I have been receiving mail from lawyers stating I am being sued yet I did not receive any notification of this lawsuit nor did I receive verification of this being a debt that I owe. I have reached out and was threatened with further collections and the amount on this collection has increased.
11/11/2023 Yes
  • Debt collection
  • Other debt
  • False statements or representation
  • Attempted to collect wrong amount
  • NY
  • 11704
Web
I settled an account with XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX, on XX/XX/2023. The company filed a Satisfaction of Judgment with XXXX XXXX NY Supreme Court on XX/XX/XXXX, XXXX and every 2 weeks Oliphant reports an increase in balance to all 3 credit bureaus. On XX/XX/2023 I Disputed the information with XXXX and provided the Index number from the Satisfaction of Judgement filed with the court. The disputed case with XXXX was reported as resolved this morning stating that Oliphant has reported the information as accurate, which is Absolutely False.
10/12/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 344XX
Web
I am writing to bring attention to a concerning matter concerning my credit file. I have observed the presence of a collection entry from your agency, which has caught my attention as I was not previously informed about this collection. Furthermore, I hold serious doubts about the accuracy of the debt being claimed. As per the Fair Debt Collection Practices Act, I have the right to request validation of the debt. Thus, I kindly request that you provide me with the required validation and take appropriate actions to address this issue.
08/10/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • CA
  • 94568
Web
I am writing to bring attention to a concerning matter concerning my credit file. I have observed the presence of a collection entry from your agency, which has caught my attention as I was not previously informed about this collection. Furthermore, I hold serious doubts about the accuracy of the debt being claimed. As per the Fair Debt Collection Practices Act, I have the right to request validation of the debt. Thus, I kindly request that you provide me with the required validation and take appropriate actions to address this issue.
08/24/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 33056
Web
A few months ago, I saw a collection popped up in my account, but it isn't mine and I don't even know who it's from or what it was used for, I tried disputing it before, but it came back valid they said and I even requested documents proving the fact, but they did not even reply back when I asked for that proving that whatever is going on here, it's shady.
06/27/2023 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • OH
  • 43232
Web
I have no knowledge of this company and have never done any business with such ( OLIPHANT USA LLC ) .I know for a fact that I never signed any papers with such company therefore I'm requesting that this derogatory information be removed from my credit report ASAP
04/26/2023 Yes
  • Debt collection
  • Payday loan debt
  • Written notification about debt
  • Notification didn't disclose it was an attempt to collect a debt
  • NY
  • 11379
Web
never got notice about this debt about the debt collector trying to collect. never got the right to dispute this " debt ''
04/18/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • NY
  • 11729
Web
I have no acknowledgment of this debt.
02/07/2024 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • GA
  • 31326
Web
02/05/2024 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • NC
  • 27604
Web
01/26/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Their investigation did not fix an error on your report
  • NY
  • 11226
Web
01/24/2024 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • PA
  • 150XX
Web
01/16/2024 No
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • TX
  • 79912
Phone
01/09/2024 No
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Threatened to sue you for very old debt
  • TX
  • XXXXX
Web
12/29/2023 No
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Improper use of your report
  • Reporting company used your report improperly
  • MS
  • 388XX
Web
12/22/2023 No
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Information belongs to someone else
  • NJ
  • 07110
Web
12/14/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Investigation took more than 30 days
  • FL
  • 34432
Web
12/12/2023 Yes
  • Debt collection
  • Credit card debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • TX
  • 75035
Web
11/30/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • VA
  • 23434
Web Servicemember
11/27/2023 Yes
  • Debt collection
  • I do not know
  • Communication tactics
  • You told them to stop contacting you, but they keep trying
  • PA
  • 17701
Web
11/19/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt was already discharged in bankruptcy and is no longer owed
  • MD
  • 21133
Web
11/13/2023 Yes
  • Credit reporting or other personal consumer reports
  • Credit reporting
  • Problem with a company's investigation into an existing problem
  • Investigation took more than 30 days
  • FL
  • 34432
Web
10/04/2023 Yes
  • Debt collection
  • Credit card debt
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • FL
  • 34203
Web
08/15/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • MI
  • 48221
Web
07/12/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt is not yours
  • FL
  • 32168
Web
07/11/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Other personal consumer report
  • Improper use of your report
  • Reporting company used your report improperly
  • MS
  • 39046
Web
06/27/2023 Yes
  • Debt collection
  • I do not know
  • Attempts to collect debt not owed
  • Debt was result of identity theft
  • MI
  • 48221
Web
06/19/2023 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 11368
Web
06/16/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Problem with a credit reporting company's investigation into an existing problem
  • Investigation took more than 30 days
  • TX
  • 77433
Web
05/04/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive notice of right to dispute
  • FL
  • 33064
Web
05/01/2023 Yes
  • Debt collection
  • I do not know
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • CA
  • 92688
Web
03/08/2023 Yes
  • Debt collection
  • Payday loan debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • OH
  • 43537
Web
02/02/2023 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • PA
  • 15210
Web Servicemember
10/04/2022 Yes
  • Debt collection
  • Other debt
  • Written notification about debt
  • Didn't receive enough information to verify debt
  • MN
  • 55117
Referral
09/08/2022 Yes
  • Debt collection
  • Other debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • NY
  • 10304
Phone