Augusta Collection Agency, Inc. CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
05/02/2017	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 30813	Web
Balance Due : {$1100.00}. Augusta Collections Agency, INC. billed for Creditor XXXX XXXX XXXX . I called Augusta Collection Agency on X/XX/17 at XXXX . Spoke to President XXXX XXXX XXXX . Tried explaining my medical situation to her & asked if she would work with me to repay this debit & she would n't allow me to finish talking before cutting me off. She said no, I will not work with you. I had spoken to you before & you tried telling me the same thing. I have not neglected paying the debt because I did n't want to. I contacted ACA several times but was out of work and unable to pay the debt at the time. I also asked that once this debt was paid if she would report it to the credit bureau as paid in full and have it removed from my credit history and she said, NO! XXXX XXXX XXXX was very rude every time we spoke & has to be the most inconsiderate person I 've ever dealt with. She hung up the phone on me several times ( I called bac k ) and she stated she did not want to talk to me. XXXX XXXX even had her staff take my calls and they advised me she did not want to speak to me. XXXX XXXX XXXX has shown great lack of unprofessionalism in her role. My debt is for XXXX ambulance bills which obviously were for emergent situations seeing how I was transported to the XXXX XXXX . XXXX by XXXX XXXX XXXX . I called XXXX on Fri. XXXXXXX , to ask for directions to their office and they wanted to know who I was before they would provide me with the location. I went to Augusta Collection Agency office the same day, Fri. XXXX to pay my debt off in full. Upon walking in, XXXX sat back in her chair on a personal phone call. She looked at me but did n't acknowledge me . XXXX , working in the office told her who I was so she then walked up to the front desk. She pulled up my info and asked what I was paying and I told her, my bill in full for {$1100.00} which is on my statement. She said, no ma'am . You owe {$1500.00} and some odd dollars. I showed her my statement and said that was incorrect. She rudely said, I have filed a claim through the court system. I advised her I have not been served by the court. I told her I would like to make a payment in full and XXXX XXXX said I refuse to take your payment. I asked her again to take my payment and she said no, I decline your payment. We will just garnish your wages. She has threatened me many times and this has turned into harassment! I do n't know how she can legally refuse my payment. I left the office & went to the XXXX XXXX Court Hous e. They advised me nothing had been filed as of X/XX/17 by ACA . I asked the court how I should handle this and they advised me to call XXXX XXXX XXXX to see if they would accept my payment. I did so. I explained the situation & was told the supervisor would contact me back. Here it is 5 days later & I have yet to receive a return call. I am trying to pay my XXXX bills off in full but I 'm unable to do so because Augusta Collection Agency , Inc. has refused to accept my payment & XXXX XXXX has not contacted me back. Threatening to have my wages garnished is I believe illegal seeing how a suit has not been filed against me. The only explanation for this is that the office is trying to receive greater funds than what is due on my behalf and XXXX XXXX XXXX XXXX is trying to prove a point that she will get her way. I contacted Augusta Collection Agency back on Fri. X/XX/17 and advised XXXX that I was filing a complaint with the XXXX and I heard her whisper to XXXX XXXX XXXX that it was me on the phone. I am asking for help from the XXXX to address the way this company deals with customers and also a way to resolve this debt being removed seeing how they have denied my payment more than once.
05/19/2018	No	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30906	Web
I have been battling with this issue which seems like for months now, and nobody seems to want to assist me. This will however be my last and final attempt before taking a different measure to resolve my issue. The collection agency listed as Augusta Collection Agency are reporting negative debt to my credit report. The account is apparently stemming from an ambulance bill from XX/XX/XXXX from the company listed as XXXX XXXX XXXX XXXX. Which is confusing to me is that there are two different amounts being reported, one account for {$930.00} and another for {$940.00}. It was last reported to the credit bureau on XX/XX/XXXX. I was in a car accident back in XX/XX/XXXX, but I only road in ONE ambulance, where is the other charge coming from? Nonetheless, I contacted Augusta Collection Agency a few months ago ( I have the conversation recorded ) and ask them to explain why the charges were on my account, they stated they have no idea and to contact the original creditor, they were VERY rude and told me it was MY responsibility to ensure I paid my bills, when I referenced that at the time the accident was very tragic, the manager stated people die every day and that was NO excuse. I then contacted the original creditor XXXX XXXX XXXX XXXX who told me to then contact the insurance company as everything would have been paid by them, they also told me the account NOW belongs to Augusta Collection Agency and they can not request for the account back as the collection agency would have to. I contacted XXXX ( whom was the insurance company back inXX/XX/XXXX ). XXXX was VERY helpful, they told me they would pay whatever needed to be paid, XXXX provided me the claim number from the accident inXX/XX/XXXX as well as a fax # and told me to provide the claim number to Augusta Collection Agency and have them fax over the bills in question that were not supposedly paid. I called Augusta Collection Agency ( I have the call recorded ) and they stated they WILL NOT send XXXX ANY information, nor will they send me a copy of any billing statements. Augusta Collection Agency are basically refusing to get paid. However, this negative debt they are reporting monthly is causing an enormous impact to my personal credit and credit worthiness. I had no idea of the debt or even who Augusta Collection Agency was until I personally reach out myself. Augusta Collection Agency and XXXX XXXX are not trying to resolve this matter. It seems like they rather report this negative info to my credit report versus get paid for the services. MONTHS later after speaking with both companies, I have NOT received VALIDATION ( not verification ) of the debt, I have NOT received a document with my signature with showing where I agreed to this debt, nor have I ever received a bill statement with my name showing why or how I owe this debt. Its like they are refusing to give me any information about what is being reported to MY credit report. This situation is very time consuming and disappointing. Lastly, what address was the original billing sent to? What information did XXXX XXXX get from me prior to sending this info to collections? What mobile number was anyone using to contact me? Why are there two bills with different amounts being reported? Lastly, how can my personal medical information be sold to a different company without my knowledge or validation of the information?
09/21/2021	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	GA 30907	Web	Servicemember
Today, I received this response from the company : " STATUS Company responded on XX/XX/2021 RESPONSE TYPE Closed with explanation Company 's Response We dont up hold divorce decrees, no insurance information has been provided to my client. We have sent verification of debt as requested. Consumer called XXXX XXXX and was to call back and give the insurance info and as of today they have yet to get insurance information ''. Not only was my son 's insurance information provided to them but when I called XXXX XXXX, they were rude and told me that they could no longer charge TRICARE because they were no longer within the time that they had where they could charge TRICARE for the bill and were NOT interested in my son 's insurance information and did NOT ask me for my son 's insurance information so there is no way that I would have promised them that information because if they actually had asked for that information I would have willingly given it to them AGAIN because that is far better than having to write a complaint against them or having my credit report reflecting around a {$1500.00} debt that I do not owe to them. XXXX XXXX also insisted that their personnel are basically NOT required to take insurance information and that it was the responsibility of the patient to provide the information to the company. I asked if that was their policy and if they could send that to me in writing and they refused to send me anything in writing that stated it was not the responsibility of their personnel to not obtain a patient 's insurance information- of which I believed was absolutely ridiculous. The company insists that I did not give them my son 's insurance information but has yet to explain how they have mine and my son 's personal information. It's not like I would just give them my personal information and that of my son and not give them my son 's insurance information anymore than I would refuse to give them my son 's insurance information to ensure that a debt is removed from my credit report and responsibility which would have been far easier then filing a complaint with the CFPB with the disputed bill still appearing on my credit report.
10/25/2021	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	GA 30907	Web	Servicemember
I am filing this complaint because Augusta Collection Agency Incorporated yelled at me and argued with me over a debt they claim I owe. At about XXXX XXXX on XX/XX/2025, I called back XXXX which is the Augusta Collection agency and the agent argued with me over how XXXX XXXX is not responsible for taking or relaying insurance information to their billing department. I told the agent that she was not allowed to argue or yell at me and she insisted that she had every right to argue with me and attempted to deny yelling at me before she hung up on me. I have already filed a complaint against this company over this same company that keeps insisting that the bill is legitimate and even though XXXX is contracted with the county to respond to medical emergenices, they insist they do not have to obtain insurance information or relay insurance information to their billing department. They do not warn patients that patients have to submit their insurance information to their billing department themselves and they will not stop calling me or arguing with me about the and they lied and said that they had been waiting for me to call them with my son 's insurance information, I sent the insurance information to them in an email and they never responded and apparently never even bothered to charge my son 's XXXX information. They also continue to insist that they are not obligated to follow divorce decrees and indirectly threatened me by saying that by not paying this bill even though they know I dispute the bill that they will continue to report on my credit and that it could cause harm to my credit. Furthermore, the agency had already said that they would stop calling because they were not just calling me over XXXX but that they would stop calling for a XXXX XXXX or XXXX XXXX who they said my have had my previous number and seems to have violated her privacy as well. They did not stop calling and asked for both me and XXXX XXXX even though I do not know that person.
07/07/2017	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	GA 30815	Web
Debt Collection Company Augusta Collection, XXXX XXXX ( SP? ) Owner. XXXX For several months we have been receiving automated calls to our home phone. Attempts to press 9 to talk to an agent have resulted in being disconnected or being sent to voicemail. Any response to the automated calls result in immediate call backs from the automated system that disconnect when answered. I have blocked several phone numbers from this company but they seem to be able to circumvent this and manage to get through, I assume they have multiple numbers. All this calls have been for my Mother-in-Law who has never lived here and has been in a XXXX XXXX for several years due to XXXX XXXX XXXX XXXX XXXX. My wife has a POA for her which I assume is how they got our number. We are on the do not call list. Today after receiving another automated call with no response I redialed the number and for the first time a person answered the phone. She immediately started demanding information and I told her until she identified the company and herself I was not going to give her any information. She said she was the owner of the company and asked if XXXX lived here and I said no but she was my mother-in-law and what debt did this concern. Again she started demanding the address and phone number wheremy mother-in-law lived and when I told her until she explained what this was about I was not giving any more information. When I started to tell her I did not appreciate the harassment she hung-up without saying anything. In my assessment Augusta Collections is a third party debt collector using technology and intimidation to get money from frightened or confused individuals. Harassment is their business model with the hope of recouping a marginal percentage of purchased debts. They have no concern or interest in the individual or situation.
02/03/2017	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	OH 43201	Web
Bill is for ambulance service in XXXX 2014. Insurance information and permission to bill insurance company was provided at time of service. In a conversation with the insurance company today ( XXXX XXXX, XXXX XXXX XXXX ) confirmed that ambulance service was covered under that policy but indicated that the ambulance company never submitted a bill ; they had one year to submit a bill according to the insurance company. The company never sent a correspondence with billing information to me at my current address at that time ; I only learned about the bill more than a year later. More specifically, I never received any information indicating that they did not submit the claim, nor did I receive a bill until after one year after it was too late to submit on my own. Today, XXXX XXXX XXXX company representative ( XXXX XXXX ) refused to provide any medical or billing information to me after I learned of the bill. She referred me to Augusta Collection Agency who 's supervisor, XXXX XXXX, refused to provide me with any information as well ; she only insisted I pay despite that this was a covered service. She further threatened me stating that this would not be removed from my credit report. XXXX XXXX XXXX was given permission to bill my insurance company but never did this. Further, they did not communicate in a timely manner that there was an outstanding bill or that any action was required on my part within one year. If there was a problem with billing my insurance, I should have been informed within one year so that I could have assisted in that process. Even at this time my information and original bill is being refused to me by both XXXX XXXX XXXX company and XXXX XXXX XXXX. This should be removed from my credit report immediately.
03/24/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	GA 30906	Web
I am filing a dispute to have the negative reporting from the Augusta Collection Agency removed from my XXXX and XXXX XXXX credit reports. XXXX and XXXX XXXX credit reports refused to remove this information from my credit reports. Last week, I spoke with someone from Augusta Collection Agency/XXXX XXXX XXXX XXXX and they said they will not remove this balance of {$2500.00}, from my bureau of credit reports . This account is being reported as an Account Type : Unknown, Acct # : XXXX, Date Opened : XX/XX/XXXX, Last Activity : XX/XX/XXXX ; Collection ; High Credit : {$2500.00}, Past due : {$0.00} ; Balance : # XXXX. This is a medical bill that has been paid by my health insurance company. After conducting my research, I found that the balance reporting of {$2500.00} was when my daughter, XXXX XXXX, was transported to the children hospital at Augusta University XXXX XXXX XXXX XXXX ambulance on XX/XX/XXXX. On XX/XX/XXXX, I contacted XXXX XXXX XXXX XXXX health insurance company regarding the balance of {$2500.00}. XXXX stated that XXXX XXXX XXXX XXXX XXXX submitted in the amount of {$2400.00} in XXXX, and they paid the balance in full, {$2400.00}. XXXX stated that they paid the claim that was submitted. Please review attachment from XXXX where they paid XXXX XXXX XXXX ambulance service in full. Please remove XXXX XXXX XXXX XXXX XXXX XXXX from my bureau credit reports.
04/21/2022	Yes	Debt collection Other debt	Written notification about debt Didn't receive notice of right to dispute	TX 78242	Web	Servicemember
I received a notification that I had two collections for a debit from Augusta Collection AGC on XXXX XX/XX/XXXX. One in the amount of {$97.00} for XXXX and one for {$63.00} from XXXX. I immediately called the company for clarification of debit. I was told that due to me living in the state of TEXAS the company could not contact me or send mail to let me know of the date. The company did not have a license to operate in the state of Texas. I was informed the debt was for utilities bill for the city of XXXX which I had not lived in since XXXX due to me being XXXX XXXX military and moving from the are. I owned a home but the home was being rented out to tenants. I have a legal agreement with all parties that includes they must pay all bills and be held responsible for them. I was told because I was the homeowner I had to pay. I also never signed a contract with the city of XXXX to transfer the bill back into my name ( which they require ). Regardless I was never informed of any debit that I owed. The phone call was recorded.
04/25/2022	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NY 12553	Web	Servicemember
On XXXX XX/XX/2022, AUGUSTA COLLECTION AGC flagged my account as Collections for a {$56.00} balance. I have never heard of this company, they have never spoken to me in person about the debt, they have never spoken to me by telephone about the debt, they have never mailed me a letter about the debt and I have never received an electronic communication regarding the debt. I live in XXXX XXXX, New York. To date, the company has not provided any proof that their notices have been received or confirmed that they have been sent to the proper address in New York. They also have not verified the correct phone number that they are contacting. I am in the United States XXXX and do not appreciate the negative reporting done by the agency without verifying whether the debt is valid and being sent to the correct address. Unless XXXX has mailed documents to New York, I have not received any notices and they have failed to provide any proof that the notices have been sent to New York.
09/01/2021	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	SC 298XX	Web
I received a collection letter from Augusta Collection Agency regarding an alleged debt. I asked the company to validate the account ( i.e showing my signature on any kind of contract between myself and them ) and they sent back a letter stating that " services were performed at XXXX XXXX XXXX-you can obtain your signature there. '' Ok, fine I contacted XXXX XXXX XXXX and was told that the account was no longer in house and they could not help me. I sent a follow up letter to Augusta Collection Agency letting them know that XXXX XXXX XXXX told me to contact them because they ( XXXX XXXX ) no longer owned the account, it was sold to them. It's been several weeks now and no response for Augusta Collection Agency. I did what they told me to do which was contact XXXX XXXX XXXX and in turn XXXX XXXX XXXX told me that Augusta COllection has.own the file now. All I want is for them to provide me with a contract with my wet signature of remove these accounts from my credit reports.
03/23/2015	Yes	Debt collection Credit card	Improper contact or sharing of info Talked to a third party about my debt	GA 30060	Web
Augusta Collection Agency is vicious. I contacted them to pay once I found out the bill existed ( someone else actually used my credit card, but I wanted to pay it so it would not hurt my credit ). Augusta Collection Agency messed up the information I gave them to pay the bill. So, they called me, but my friend answered. They discussed the debt with this third party. Then when I called and complained the woman was rude to me. I asked for the manager and he got on the phone and was worse. He yelled, was profane and threatened to refuse to accept my payment and send the bill to collections, if I did not apologize to them. He was lying to me, because I did not know at the time it had already been reported on my credit. So, I had to apologize to them for them to accept my payment, even though they were in the wrong. They are horrible, XXXX people.
07/18/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30909	Web
A company noted as " AUGUSTA COLLECTION AGCY '' is reporting inaccurate and negative information to my personal credit report. I recently submitted a complaint and a dispute with the CFBP requesting the debt be legally validated with an original signed contract and invoice detailed why and how I owe them money. The company responded refusing to validate the debt with the original signed contract and invoice which is my right as a consumer to validate any debt that I am told I owe. The company stated " We have sent verification to the consumer '' I am not requesting verification - I am requesting THE ORIGINAL SIGNED CONTRACT BY ME AND THE ITEMIZED INVOICE DISPLAYING THE DEBT BREAK DOWN. Providing a debt collection statement will not suffice! Please cease all collection activity until legal and proper debt validation is provided.
07/28/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 308XX	Web
I have been disputing accounts that do not belong to me. I have disputed with the credit bureaus four times and with the actual collection agency three times. XXXX, XXXX, and XXXX has not provided me with any documents showing that I owe this debt. I have also contacted The Collection Agency Augusta Collections and they have not provided me documents showing that the debt they have is mine. I was sent itemized bills that I have never seen before until I started the dispute process. Dates I have sent dispute letters to Augusta Collection was XX/XX/2021, XX/XX/2021 and XX/XX/2021. The amount that they say I owe is {$3500.00}. Augusta Collection has called me demanding payment. They have sent letters stating that the debt is mine with nothing validating the debt at all.
01/30/2018	Yes	Debt collection Auto debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	WI 54311	Web
I've have been dealing with Augusta Collection Agency Inc.. for awhile. I understand that the debt is mine and I am willing to pay it but I feel like I'm being treated very poorly and unfair. I have call them to try and settlement the debt in full but they refused, the sued me and did not properly informed me because I was living out of state and could not make it to the court date being that it was 3 hours drive to get there. I've asked multiple times to resend me paper and/or information and their response was that they already sent me paper and that they don't have to if they don't want too. they threaten to ruin my credit and that they will sue me again. They are very unprofessional in how they talk to me and they don't care about anything.
11/27/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	GA 30906	Web
ON XX/XX/2022 I SENT OFF A VERIFICATION LETTER TO CHECK ALL MY OF MY ACCOUNTS WAS CORRECT. THE CREDIT BUREAUS ACCOUNT XXXX XXXX XXXX XXXX XXXX XXXX {$1100.00} ACCOUNT XXXX {$2500.00} ACCOUNT XXXX {$410.00} ACCOUNT XXXX {$100.00} ACCOUNT XXXX {$18.00} ACCOUNT XXXX {$350.00} ACCOUNT XXXX {$180.00} WAS PROPERLY INVESTIGATION BUT HOW IS THAT POSSIBLE IF THE ADDRESS IS INCORRECT AND THE OPEN DATE IS INACCURATE THE LAST DATE IS INACCURATE. THIS IS GROUND FOR REMOVAL. THEY ALSO VIOLATED MY RIGHTS UNDER 15 USC 1681 SECTION 604 A SECTION 2. THIS LAW CLEARLY STATES A CONSUMER REPORTING AGENCY CAN NOT FURNISH A ACCOUNT WITHOUT MT WRITTEN INSTRUCTIONS. I HAVENT GIVEN THESE ACCOUNTS WRITTEN PERMISSION TO FURNISH THESE ACCOUNTS ON MY CREDIT REPORT
07/16/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed	GA 30906	Web
Over seven years the original creditor tried to collect a astronomical fee off {$2200.00} for a one time local transfer to the hospital and refused to receive my insurance and was extremely rude and has a history of treating local citizens like this.I file a better business complaint against them and they work with XXXX XXXX XXXX a third party debt collector to do dirty tactics and do double reporting on your credit profile at the same time which greatly impacted my credit score over the years.Now that the seven years are up the third party debt collector is still reporting on my credit profile but the original creditor XXXX XXXX XXXX stop reporting after seven years.
08/16/2022	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30906	Web
I was involved in an auto accident with my son in 2021. When they officers arrived they call the ems when the ems arrived I declined service and they left. The other driver was sited to be at fault .y now reasoning for writing you all is because Augusta Collection Agency Inc is now reporting collections on my credit report when they should be trying to collect payment from XXXX XXXX Sheriffs Department ( the one who called ) or the at faults party insurance and not from me. Please delete the 2 collection accounts from my credit report. Attached is the police report.
08/16/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	GA 30906	Web
I was involved in an XXXX XXXX with my XXXX in 2021. When they officers arrived they call the XXXX when the XXXX arrived I declined service and they left. The other driver was sited to be at fault .y now reasoning for writing you all is because XXXX XXXX XXXX XXXX XXXX now reporting collections on my credit report when they should be trying to collect payment from XXXX XXXX XXXX Department XXXX the one who called ) or the at faults party insurance and not from me. Please delete the 2 collection accounts from my credit report. Attached is the police report.
04/23/2020	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	GA 304XX	Web
On XX/XX/XXXX, the company called my phone using a tele automated device. Leaving a phone number to contact I called the number back trying to find out who was calling. I did not give them any information but asked for their legal information. They refused to give me any information. My husband called a few minutes afterwards and the person asked him if he was calling about me. He had not revealed his name or verified any information to identify himself or me. They specifically used my name revealing personal identifiable information.
04/22/2022	Yes	Debt collection Medical debt	False statements or representation Attempted to collect wrong amount	GA 30906	Web
In 2017 I was transferred to the XXXX and after a while XXXX XXXX XXXX sent a surprise bill with astronomical fees added and refuse to file this against my insurance .They have put this on my credit report and damage my credit and financial well XXXX XXXX XXXX has a history of mistreatment patients with surprise medical bills for many years and need to be investigated thoroughly! Please assist me in getting legal action against this company for damages and charging a {$2200.00}. fee for a local transfer to the XXXX
09/03/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30907	Web	Servicemember
I have already filed a complaint against XXXX XXXX XXXX XXXX and this company is the debt collector for XXXX XXXX XXXX XXXX. My former spouse is responsible for my son 's health insurance and health expenses were to be charged to my son 's health insurance per our divorce decree. XXXX XXXX failed to charge my son 's insurance company that is the responsibility of my former spouse. As such, this debt is not mine and should be immediately removed from my responsibility and credit reports.
09/23/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	GA 30909	Web
Checked my credit report to find out i have 3 collections from Augusta Collection agency i asked for the purchase agreement to the debts in question have not received it and i never used services that resulted in those Collections again i asked for the purchase agreements to the debts and was ignored which is not fair to me and violate my consumer protection rights i have not talked to anyone from the agency at all nor did i make a payment plan or arrangements on any debt
03/09/2016	Yes	Debt collection Medical	Taking/threatening an illegal action Threatened arrest/jail if do not pay	GA 30906	Web
Augusta collection agency has been threatening to arrest me because of a past due medical bill. They stated that they would send the sheriff to my job. Under distress, I signed a payment agreement that I would pay them XXXX dollars a month and I would pay the remaining balance in XXXX if I received a tax return. I only received XXXX dollars on my Federal return and I owe the state XXXX and they are threatening to sue me if I do not let them have my tax return information.
11/15/2018	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 304XX	Web
In attempt to obtain information about a collection on my credit report on XXXX XXXX, 2018, the collection agency was very rude and failed to provide me with any information on the account. All of their information in the system was incorrect and they failed to provide me with information on the original debtor. Augusta Collection Agency in XXXX, GA is the name of the agency. The supervisor made rude and obnoxious comments about not wanting to pay my bills.
07/31/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	GA 30909	Web
n accordance with the Fair Credit Reporting act XXXX AUGUSTA COLLECTION XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
04/22/2022	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	NY 12553	Web	Servicemember
on XXXX XX/XX/2022, AUGUSTA COLLECTION AGC flagged my account as Collections for a {$56.00} balance. I have never heard of this company, they have never spoken to me in person about the debt, they have never spoken to me by telephone about the debt, they have never mailed me a letter about the debt and I have never received an electronic communication regarding the debt.
06/01/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30909	Web	Servicemember
I have written this company several times and talk to them on the phone and explain that this is not my debt. The original creditor is XXXX XXXX XXXX XXXX and the front was sold to Augusta Collection Agency. They called and harassed and threatened to take me to court for a debt not mine. I am trying to purchase a bigger home for me and my kids and grand children.
02/20/2023	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	SC 29803	Web
This company has lied and claimed to be a lawyer, they broke up 1 bill to make 4 different bills. Then place them on my credit report to damage my credit. All four are from the same date of service. Ranging from {$7.00} to {$160.00}. This was only done to damage my credit and cause me harm. They have been rude and threatening on the phone.
12/22/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30906	Web
AUGUSTA COLLECTION AGENCY XXXX XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX has been sending me collection notices in the amount of {$2500.00} XX/XX/2018 2.. THIS COLLECTION HAVE BEEN REPORTED AS PAST DUE BALANCE. I DO NOT KNOW THIS COMPANY. I HAVE NEVER DONE BUSINESS WITH THIS COMPANY. THIS COMPANT DOES NOT HAVE A CONTRACT WITH MY SIGNITURE.
12/03/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	SC 29841	Web
15 USC 1681 section 602 states I have the right to privacy. 15 USC 1681 section 604 a section 2 ; It also states a consumer reporting agency CAN NOT furnish an account without my written instructions. 15 USC 1666B : a creditor may NOT treat a payment on a credit card account under an open end consumer credit plan as for any purpose.
12/22/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30906	Web
AUGUSTA COLLECTION AGENCY XXXX XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX has been sending me collection notices in the amount of {$410.00} XX/XX/2018.. THIS COLLECTION HAVE BEEN REPORTED AS PAST DUE BALANCE. I DO NOT KNOW THIS COMPANY. I HAVE NEVER DONE BUSINESS WITH THIS COMPANY. THIS COMPANT DOES NOT HAVE A CONTRACT WITH MY SIGNITURE.
12/22/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30906	Web
AUGUSTA COLLECTION AGENCXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX ga XXXX has been sending me collection notices in the amount of {$410.00}.. THE COLLECTION HAVE BEEN REPORTED AS PAST DUE BALANCE. I DO NOT KNOW THIS COMPANY. I HAVE NEVER DONE BUSINESS WITH THIS COMPANY. THIS COMPANT DOES NOT HAVE A CONTRACT WITH MY SIGNITURE.
12/22/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30906	Web
XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX Ga XXXX has been sending me collection notices in the amount of {$2500.00} XX/XX/2018.. THIS COLLECTION HAVE BEEN REPORTED AS PAST DUE BALANCE. I DO NOT KNOW THIS COMPANY. I HAVE NEVER DONE BUSINESS WITH THIS COMPANY. THIS COMPANY DOES NOT HAVE A CONTRACT WITH MY SIGNITURE.
10/02/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Improper use of your report Reporting company used your report improperly	GA 308XX	Web
In accordance with the Fair Credit act AUGUSTA COLLECTION AGENCY XXXX XXXX, has violated my rights. 15 U.S.C 1681 section 602 A States I have a right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.
04/21/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Old information reappears or never goes away	GA 308XX	Web
I contacted the company numerous times in 2021 about this charge on my account. I was quoted a different price for a pay off. The manager then started cursing and yelling after I was upset about being told misinformation. They keep reporting my information but I also had insurance as well.
03/09/2017	Yes	Debt collection Medical	Disclosure verification of debt Not given enough info to verify debt	GA 308XX	Web
I have asked for them to send me proof of the debt and they have refused. They will not even send it via XXXX Signature requested. I believe this debt is not mine and they will not prove it but has harassed me via mail and phone and now threatening me with a lawsuit.
07/18/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt was paid	GA 30213	Web	Servicemember
I am disputing this paid collection reporting bye Augusta Collection Agency. This account was closed and returned to XXXX XXXX XXXX. They have no legal right to report anything. Please see the attached documents for greater details as there is not enough space here
03/24/2016	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TN 37042	Web
I recently checked my credit report and discovered that this company has reported that I owe them a debt. To my knowledge this company has never sent me a letter informing me that I owe them anything. I was not afforded my rights under the FDCPA to validation
09/01/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	SC 298XX	Web
There was a collection on my credit report from Augusta Collection Agency. I sent a debt validation letter to the address on my credit report through certified mail and the letter was sent back to me saying " Return to Sender, Vacant, Unable to Forward ''.
11/17/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30906	Web
AUGUSTA COLLECTION AGENCY NEVER VALIDATED THE DEBT ( PER MY WRITTEN REQUEST ) BUT THEY ARE STILL REPORTING IT TO XXXX. THIS IS A COMPLETE VIOLATION OF THE FAIR CREDIT REPORTING ACT!!!!! WHICH CAN ALLOW ME TO SEEK DAMAGES FROM THE COLLECTION AGENCY.
01/24/2022	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	VA 23185	Web
made it very very clear i have had medicaide since 2008 since being on XXXX there should be no medical bills in my name and i have XXXX co pay!
12/08/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	GA 30813	Web	Servicemember
I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.
12/08/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	GA 30813	Web	Servicemember
I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.
12/08/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was result of identity theft	GA 30813	Web	Servicemember
I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.
01/12/2017	Yes	Debt collection I do not know	Improper contact or sharing of info Talked to a third party about my debt	GA 30906	Web
this information was shared illegally without my informed and expressed consent
05/30/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30909	Web
I AM REQUESTING VALIDATION FOR THESE ACCOUNTS SHOWING ON MY CONSUMER REPORTS!
01/04/2024	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30809	Web

09/29/2023	Yes	Debt collection Rental debt	Attempts to collect debt not owed Debt is not yours	SC 29841	Web

09/16/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft	GA 30904	Web

07/09/2023	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30909	Web

04/22/2023	Yes	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Problem with a credit reporting company's investigation into an existing problem Their investigation did not fix an error on your report	NV 89502	Web

11/16/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive notice of right to dispute	GA 30906	Web

11/15/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30906	Web

11/14/2022	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	GA 30906	Web

05/24/2022	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	GA 30909	Web

03/17/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30815	Web

06/09/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was result of identity theft	GA 30813	Web

01/05/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	SC 29842	Web

01/05/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	SC 29842	Web

12/18/2020	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	GA 30906	Web

11/27/2020	Yes	Debt collection Mortgage debt	Attempts to collect debt not owed Debt is not yours	GA 30909	Web

07/15/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	GA 30906	Web

03/13/2019	Yes	Debt collection Medical debt	Took or threatened to take negative or legal action Threatened to sue you for very old debt	GA 30909	Web

08/20/2018	No	Debt collection Medical debt	Attempts to collect debt not owed Debt was result of identity theft		Phone

07/27/2018	No	Credit reporting, credit repair services, or other personal consumer reports Credit reporting	Incorrect information on your report Account information incorrect	GA 30906	Web

03/15/2018	No	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	GA 30904	Postal mail

12/25/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	GA 30906	Web

10/11/2017	Yes	Debt collection Medical debt	Communication tactics Frequent or repeated calls		Phone

10/30/2016	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt was paid	NJ 07724	Web

06/19/2015	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	GA 31907	Fax	Servicemember

03/10/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Threatened arrest/jail if do not pay	SC 29501	Web

02/23/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt was paid	GA 30213	Web

12/05/2014	Yes	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	TN 37211	Web

11/21/2014	Yes	Debt collection Medical	Disclosure verification of debt Not disclosed as an attempt to collect	GA 30144	Web

02/02/2014	Yes	Debt collection Medical	Communication tactics Threatened to take legal action	GA 30906	Web

01/14/2014	Yes	Debt collection Medical	Communication tactics Used obscene/profane/abusive language	GA 30809	Web	Servicemember

12/02/2013	Yes	Debt collection Credit card	Disclosure verification of debt Not given enough info to verify debt	MS 38637	Web

10/29/2013	Yes	Debt collection Medical	Communication tactics Used obscene/profane/abusive language	GA 30311	Referral

09/23/2013	No	Debt collection Medical	Cont'd attempts collect debt not owed Debt is not mine	SC 29842	Web