AUDIT SYSTEMS,INC CFPB Complaints

2000 Latest Complaints

Date Received	Timely Response	Product	Issue	State / Zip	Submitted Via	Tags
02/10/2021	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	FL 32703	Web
On XXXX XXXX, 2020, I wrote a check for {$28.00} to XXXX in XXXX XXXX, FL. The check never cleared the bank, and I could not figure out why. My bank had no record of it. Two months later, my check was declined at a store. I requested my file from XXXX, which showed the outstanding XXXX check. I contacted XXXX XXXX XXXX 's parent company, XXXX XXXX XXXX XXXX, XXXX XXXX again ) and Audit Systems. No one seemed to know what was going on with the check and why it did not clear. I called my bank and heard the same story. No record of it. This went on for some time with no answers. Finally, XXXX XXXX saiid Audit Systems had this check. I called to find out what I could do to resolve this. Audit Systems said my bank had rejected this check because of the check image. They wanted me to pay the amount of the check, along with a {$25.00}. I refused to pay the fee because I said I was not at fault for a bad check image. I also told Audit Systems that my name and contact information were on the check, so why wasn't I contacted if there was a problem. I received no straight answer. We argued back and forth over this fee that I was not about to pay. I contacted XXXX XXXX again and was told that Audit Systems wanted to collect the fee because if they didn't, they would not collect their commission. I said I was not paying a fee. XXXX XXXX finally had the check moved to another agency, who did not charge me a fee. I paid the {$28.00}, and that was it. Audit Systems was unprofessional, rude and condescending. I do not want anyone else to be taken advantage of by these creeps. I'm sure others pay their fees without questioning. I was not.
08/19/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Frequent or repeated calls	OH XXXXX	Web	Servicemember
A company called XXXX XXXX XXXX has called my mobile number listed above XXXX times since XX/XX/XXXX. When they called today I called back once no one would say anything when I answered. The representative stated that this was an attempt to collect a debt etc. I asked her what who was the company that she was calling for and she stated XXXX XXXX for XXXX XXXX. She said that I owed a {$30.00} service fee for a returned check fee for a check that was presented in XX/XX/XXXX. She stated that the principle amount was paid but the service fee was n't paid by my bank when the check was resubmitted. I explained that I had already addressed this last year with XXXX directly and since I was XXXX and the check was paid once they resubmitted it to my bank, they would wave the service fee. I asked her for the contact information for her agency to send a letter that I am protected under the Fair Debt Collection Practices Act 15 U.S.C. section 1692 ( c ) so that they would quit contacting me, she refused. She stated that the Fair Debt Collection Practices Act did not apply in this case and refused to give me the address to the collection agency. She stated that I can address it once she sent me the bill for this collection and she hung up on me. She was very threatening, rude and unprofessional once I stated that I had addressed this last year and what my rights were under the above stated Act.
12/08/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY XXXXX	Web
This company, as identified by Caller ID, has been calling frequently. We answer the phone politely, yet no one speaks to us ; neither human nor automated voice, no matter what we say. After a few moments, the caller hangs up. Since they will not identify themselves, nor respond to anything we say ; will not say who they're trying to reach ( there are several adults living in this household ), nor what they want - I refuse to contact them directly, and feel that this should be reported. I am tired of the harrassment of frequent phone calls for absolutely no purpose. If not for Caller ID ( and having looked them up on the Internet ), I wouldn't even know this was a collection agency. The calls all appear from " Audit Systems '', XXXX. These are the most recent XXXX calls I've recorded information on -- XX/XX/XXXX : XXXX am, XXXX pm, XXXX pm. XX/XX/XXXX : XXXX pm, XXXX pm. XX/XX/XXXX : XXXX am, XXXX pm, XXXX pm. XXXX : XXXX am, XXXX pm, XXXX pm, XXXX pm. XXXX : XXXX pm, XXXX pm, XXXX pm. XXXX : XXXX am, XXXX pm, XXXX pm. XXXX : XXXX pm, XXXX pm. XXXX : XXXX am, XXXX pm. XXXX : XXXX am, XXXX am
08/24/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt was paid	TX XXXXX	Web
Audit System Incorporated ( address : XXXX XXXX XXXX, XXXX XXXX XXXX FL XXXX, # XXXX, NC Insurance Permit ID # XXXX ) has contacted me via phone and now via mail in an attempt to collect upon a debt for the company XXXX XXXX XXXX. I was originally paying XXXX XXXX for taxes owned for the XXXX XXXX XXXX. I paid off my debt with XXXX XXXX and called on XX/XX/2018 to confirm this ( I spoke with a person named XXXX on a recorded line and I recorded the phone call ). He in fact stated that my bill was paid in full and he then stated that XXXX XXXX would never sell debts to another company to collect since they themselves are a collection company. Audit Systems Incorporated has been harassing me for the past month via phone and now via mail stating that I still owe money to XXXX XXXX. On the bill I was sent, they even list a different client named " XXXX '' with a client # XXXX but state that XXXX XXXX XXXX is the original creditor of the debt. In the bill it states that if I don't pay them, my credit will be negatively affected.
03/04/2019	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	NY 11375	Web	Older American
On or about XX/XX/2018, I made a {$6000.00} payment to XXXX XXXX XXXX XXXX ( XXXX ) drawn on my Bill Payer account with XXXX XXXX XXXX XXXX XXXX, which employed XXXX XXXX ( XXXX ) to make the payment. Due to an error in my calculations, the check was returned for insufficient funds on XX/XX/2018. Even though the {$6000.00} was returned to XXXX by XXXX, XXXX keeps trying to collect the money again. I have communicated with XXXX and its first collection agency ( XXXX XXXX XXXX XXXX, XXXX ) several times, sent them a copy of the statement, and even sent them a letter from XXXX confirming that the money was returned, but -- instead of investigating -- it ignores whatever I send, and has now turned it over to another collection agency ( Audit Systems Incorporated ). I am afraid that they will besmirch my excellent credit record, and perhaps even sue me for money I do not owe.
08/09/2019	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 952XX	Web
I have recently received a phone call from Audit systems at XXXX and they are saying that I have a outstanding debt from a company and they wont provide any information about the debt, they have some information but keeps asking me about more information about my personal life information that should never been asked. The debt was never verified by the reporting company as written off, and could not even provide statements of so called documents of charges that rendered service that was not covered by insurance. The debt collection agency would not issue any verification of the charges that she was trying to collect and repeatedly request and gave a 2 day call back retraction schedule for a sunday since the call was taken Friday. And I was told to call back if any ideas or suggestions about this debt and the call is outgoing only. So it sounds very much fraudulent.
04/11/2018	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 19320	Web
I continue to get calls from a company called ASI that claims I had a debt with a company called XXXX. The phone number I have for them is XXXX. I do not recall ever doing business with a company called XXXX. Additionally, I do not, to the best of my knowledge, have any past due debt with any company. Before proceeding with the several of the calls, I indicated that I will not provide them information on myself, nor will I discuss any debt, until they send me written confirmation of the debt so I can validate this is authentic. I have instructed them to send the documentation to the address they have on file for the debt, since I will not provide them any information on myself since I believe this is fraudulent. The company refuses to send me any documentation and continues to call me 1 - 3 times per day. This has been ongoing for approximately 4 months.
06/30/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	AZ 85202	Web
On XX/XX/21 I received a phone call from a person unknown to me - I would not verify my address so they would not continue - after the call I did a quick internet search to find out who they were - it was Audit Systems Inc - so I called back to find out what this was about - verified and they told me I owed {$50.00} for a XXXX XXXX I said I paid it, they said I needed to send them proof or pay right now. I said no - I dispute the debt and they needed to provide the evidence as per the FDCPA, they said no I said you clearly don't know the law and they got louder said some numbers and hung up. I called back verified and told them to Cease all communications both verbal and written. At this point they are refusing to provide the validity of the debt.
06/01/2021	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	UT 84096	Web
Calls from this company started on XX/XX/21. No messages are left. A search on the phone number revealed it was linked to a collection agency. Since there are to many scams going around, I would not call them to disclose any personal information. I placed a complaint on the XXXX. They advised they had sent the validation documentation on XX/XX/21. To date no documentation has been received. When I filed another complaint with the XXXX demanding a copy of the debt, they stated that they sent one before an there was nothing else that could be done. Collection agency was calling spouse 's number. They stated that the number would be removed and the business would remain open.
12/14/2021	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	WA 98038	Web
Audit systems inc contacted me claiming they were debt collectors and used the name of a medical company I actually get supplies from. They said they were the second collection agency to receive my account. They wanted my credit card number to pay the debt. However, I did not owe anyone anything. They called me on XX/XX/XXXX, and I finally answered after receiving many more phone calls. They were very rude. I did verify my name and provided my address. Then, I realized there was no way I owed any money to a debt collector, as I always pay bills on time. Once I refused to cooperate further, they were very rude.
02/11/2016	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt resulted from identity theft	FL 322XX	Web
I recently had my Identity stolen and reported it to the police. A collection company called me concerning a check i did not write. They made me give my address which is something i did not want to do. They were rude and then wanted me to mail them a copy of the police report. I asked the rude lady to email me the address and she said they could not email and was rude and acted like i was the criminal. I am a stand up citizen who is a 20 year XXXX who had a credit score in the XXXX before the theft. I will not be badgered or spoken to in that tone by anyone expecially someone who collects debts for a living.
04/18/2017	Yes	Debt collection Medical	Disclosure verification of debt Right to dispute notice not received	NC 28270	Web
AUDIT SYSTEMS INC XXXX XXXX XXXX XXXX , FL XXXX XXXX XXXX XXXX posted to a credit reporting agency without prior notice of right to dispute or pay. In fact The only way I found out there was a possible collection account open was when I received notice from my credit monitoring service of negative posting to my record. This to ok a credit score fr om over XXXX to under XXXX irreparably damaging my ability to refinance my home. Additionally the telephone number is not functional 50 % of the time therefor they are providing inaccurate contact information.
01/02/2018	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt was paid	MI 492XX	Web
XXXX XXXX XXXX has mailed me to letters about two check I wrote that did not clear and I still owe money. I contacted both companies and my bank. I was informed my my debt was payed. My first letter, was a debt from XXXX/XXXX/XXXX XXXX XXXX XXXX for {$200.00}. My second letter, XXXX/XXXX/XXXX XXXX XXXXXXXX XXXX XXXX for {$50.00}. I have tried to call there place of business no one answered the phone. My dentist secretary also called and did not get an answer either.
06/01/2020	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	OH 439XX	Web
They have called me several times. To be specific XX/XX/20, XX/XX/20 and today XX/XX/20. They were harassing me asking me for my personal information such as address, date of birth etc. I asked them why they are calling and they would not tell me unless I gave them my personal information. The guy got an attitude and cursed at me. I asked them to quit calling me the first time but they did not. They also have called me in late hours of the night.
12/27/2017	Yes	Debt collection Mortgage debt	Attempts to collect debt not owed Debt was paid	VA 228XX	Web	Older American, Servicemember
received collection letter from Audit Systems Inc. on XXXX/XXXX/XXXX stating balance due of {$1100.00} from a check dated XXXX/XXXX/XXXX to XXXX XXXX XXXX. This check was processed and recorded by XXXX. Sent returned letter to Audit Systems demanding they cease collections efforts and that the account was paid on time. no response from Audit Systems
09/04/2019	Yes	Debt collection Medical debt	Written notification about debt Didn't receive enough information to verify debt	TN 374XX	Web
I was told I owe a debt of {$38.00} from 2 and a half years ago. I was not given any information on the debt. I was not sent a bill for this. I was not notified for over 2 years concerning this debt now I am constantly harassed by phone. I do not owe this debt. I want this action to stop.
06/21/2022	Yes	Debt collection I do not know	Communication tactics You told them to stop contacting you, but they keep trying	OR 97404	Web
I have no idea what this is about, I do not have an account with this company. I have asked in writing for them to stop contacting me and now they are calling the owner of my company ( my boss ) divulging personal information in attempt to collect a debt
01/09/2018	Yes	Debt collection Medical debt	Communication tactics Used obscene, profane, or other abusive language	PA 184XX	Web
It is called audit systems and I told them to stop calling and harassing me. I already took care of it with the doctor but they refuse to give up and wo n't stop calling
05/13/2019	Yes	Checking or savings account Checking account	Problem with a lender or other company charging your account Transaction was not authorized	FL 33756	Web
My bank paid a check and I receive what appears a fraudulent attempt to collect the funds again with a hefty fee claiming insufficient funds.
03/25/2016	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NY 109XX	Web
They constantly call numerous times during the day and early evening. My husband asks what it 's in reference too then they hang up.
08/03/2018	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened to sue you for very old debt	NE 68137	Web
They called me and demanded that I confirm my address before they would tell me who they represent. The agent was very rude.
06/04/2019	Yes	Debt collection I do not know	Written notification about debt Didn't receive enough information to verify debt	NE 68137	Web
The agent couldnt verify what she was calling about if I didnt give her my address.
04/26/2017	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	NJ 075XX	Web
XXXX 2017 XXXX Never dealt with account, account/ company unknown / fraud
10/03/2023	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 92563	Phone

03/31/2022	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	PA 16242	Phone	Older American, Servicemember

12/27/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	LA 70503	Web

02/24/2021	Yes	Debt collection I do not know	Attempts to collect debt not owed Debt is not yours	KY 41001	Web

01/27/2021	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	PA 16504	Web

08/12/2020	Yes	Debt collection I do not know	Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged	MA 02468	Web

02/24/2020	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	CA 90504	Phone

05/03/2018	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	AL 35115	Web	Servicemember

02/14/2018	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt was paid	NY 10549	Web

05/25/2017	Yes	Debt collection Other debt	Attempts to collect debt not owed Debt is not yours	GA 30281	Web

05/12/2017	Yes	Debt collection Medical debt	Attempts to collect debt not owed Debt is not yours	SC 29180	Web

08/27/2015	Yes	Debt collection I do not know	Communication tactics Frequent or repeated calls	NC 28170	Web

07/31/2015	Yes	Debt collection I do not know	Disclosure verification of debt Not given enough info to verify debt	FL 33428	Referral

06/15/2015	Yes	Debt collection Credit card	False statements or representation Attempted to collect wrong amount	CA 92103	Web

05/12/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Taking/threatening an illegal action Attempted to/Collected exempt funds	MT 59807	Referral

02/09/2015	Yes	Debt collection Other (i.e. phone, health club, etc.)	Communication tactics Used obscene/profane/abusive language	PA 19026	Phone

06/04/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	TX 78154	Postal mail

05/13/2014	Yes	Debt collection I do not know	Cont'd attempts collect debt not owed Debt is not mine	TX 78363	Web	Older American, Servicemember

04/18/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	Cont'd attempts collect debt not owed Debt is not mine	FL 32008	Referral

02/07/2014	Yes	Debt collection Other (i.e. phone, health club, etc.)	False statements or representation Attempted to collect wrong amount	NY 10016	Web

01/13/2014	Yes	Debt collection Credit card	Communication tactics Frequent or repeated calls	FL 33067	Web