ATLAS COLLECTIONS, INC. CFPB Complaints

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2000 Latest Complaints
Date Received Timely Response Product Issue State / Zip Submitted Via Tags
04/01/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Account status incorrect
  • IN
  • 47274
Web Older American
On XX/XX/20 I applied for a New car loan through XXXX XXXX XXXX in XXXX, In. The 2 companies that were contacted were XXXX XXXX XXXX and XXXX XXXX service. These 2 companies ultimately denied my applications because of 2 NEGATIVE accounts on my Credit Report. The NEGATIVE accounts are with Atlas Collections and were recently Disputed and resolved through C.F.P.B. As it turns out the 2 accounts were turned into my Attorney to go into my Chapter XXXX Bankruptcy. So one of several things have happened to these 2 accounts ( 1 ) The Attorneys office ( XXXX XXXX XXXX ) paralegal failed to turn the submitted bills into our Chapter XXXX ( 2 ) The Paralegal failed to research the accounts that were applied to my Chapter XXXX and forward the info to the Atlas Collections or ( 3 ) The Atlas Collections company has failed to abide by their statement that they would remove the 2 accounts. ( 4 ) Or all of the above. It is almost impossible for a person to repair their credit when you have companies like this that disregard the law and the customer they supposedly represent.
03/12/2020 Yes
  • Credit reporting, credit repair services, or other personal consumer reports
  • Credit reporting
  • Incorrect information on your report
  • Public record information inaccurate
  • IN
  • 47274
Web Older American
The accounts that were submitted to the Credit Bureaus are from XX/XX/XXXX for ( {$330.00} & {$330.00} ) and were submitted by Atlas Collections of XXXX, IN. The 3 bills submitted are medical bills and were included in my Chapter XXXX Bankruptcy that was Discharged on XX/XX/XXXX. One of the aforementioned bills was taken off of my credit report, but 2 of the medical bills remain on my report. I contacted my attorney 's office several times last year about the bills being on my report. The paralegal contacted the collection agency about the bills still being on my report. Since they are still on my report I went online to dispute the bills as they were already included in my Chapter XXXX. The disputes I filed have been challenged and are still there. They should have never been placed on my report in the first place and I want them removed. Why are companies allowed to place collections on the Credit Bureaus that they or the creditor they represent know that the bills are in included in a XXXX?
06/14/2017 Yes
  • Debt collection
  • Medical debt
  • Attempts to collect debt not owed
  • Debt is not yours
  • IN
  • 47304
Web
I dispute d Atlas Co llections through XXXX XXXX XXXX XXXX back in XXXX 2017 . I 'm no longer obligated to pay the debt of {$910.00} since the original creditor ( XXXX XXXX XXXX ) sold the debt, making the contract between me and XXXX XXXX XXXX invalid. As the other XXXX credit bureaus removed the account, XXXX failed to, stating in their investigation results that " this item remained unchanged from our processing of your dispute in XXXX 2017 . '' On XXXX XXXX I pulled an updated XXXX report and it sho ws Atlas Collections reports the account " closed '' as of XXXX XXXX , 2017 . I sent a letter to the collection agency on XXXX XXXX 2017 to remove the account from XXXX , but they have n't contacted me yet.
09/10/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IN
  • 46280
Web
I was not properly notified of a debt with the original creditor. I contacted the original creditor who agreed to remove the collection from my credit report after it was paid due to the notice being sent to an old address. This was also communicated to the collection agency ( Atlas Collections ). I paid the debt in full and the collection agency only removed it from XXXX of my credit reports. I have made multiple attempts to reach the collection agency and have left several messages, emails etc. they will not respond to my requests. I have emails that show the agreement to remove it and where they stated that they had removed it. I have also disputed this with the credit reporting agencies and Atlas has verified this rather than removing it.
07/26/2018 Yes
  • Debt collection
  • Other debt
  • Took or threatened to take negative or legal action
  • Sued you without properly notifying you of lawsuit
  • IN
  • 47338
Web
I called after receiving letter.. verified income and then verified current budget.. offered reasonable payment of XXXX $ per month for XXXX worth of collection due to being primary income and hardship. No negotiation. stated I can pay the current amount suggested but they would continue with action against me. i stated I was willing to set up settlement or monthly payment. They were not willing to do either. I stated I would like to avoid court costs and negotiate terms. They stated they would not be willing. Phone call XX/XX/2018 XXXX XXXX
09/09/2021 Yes
  • Debt collection
  • Medical debt
  • Communication tactics
  • Frequent or repeated calls
  • IN
  • 47274
Web
Atlas collection agency XXXX, IN. called me 3 times at XXXX XXXX XXXX XXXX, and again at XXXX XXXX. I answered the final call advising them they are calling too many times during the work day and infringing on my rights, was told they can " call me every hour on the hour legally. ''
03/30/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Communication tactics
  • Threatened to take legal action
  • MI
  • 48634
Fax
02/09/2016 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Cont'd attempts collect debt not owed
  • Debt is not mine
  • IN
  • 46055
Fax
04/23/2015 Yes
  • Debt collection
  • Other (i.e. phone, health club, etc.)
  • Disclosure verification of debt
  • Not given enough info to verify debt
  • IN
  • 47304
Postal mail
02/10/2015 No
  • Debt collection
  • Medical
  • Cont'd attempts collect debt not owed
  • Debt was paid
  • IN
  • 46563
Web Servicemember
06/23/2014 Yes
  • Debt collection
  • Medical
  • Disclosure verification of debt
  • Right to dispute notice not received
  • IN
  • 46544
Web
02/25/2014 Yes
  • Debt collection
  • Medical
  • Communication tactics
  • Frequent or repeated calls
  • IN
  • 47303
Web